# Page 2 | Property Meld Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Property Meld the right Maintenance Management solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149045/Property-Meld/reviews

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Property Meld

3.9 (38)

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Last updated March 13th, 2026

# Page 2 - Reviews of Property Meld

## Showing most helpful reviews

Showing 26-38 of 38 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

MB

Micah B.  
Qualifying Broker  
Real Estate  
Used the software for: Less than 6 months

### "Great software for tenants, vendors, and managers for all maintenance administration!"

August 23, 2016

5.0

We manage about 70 properties out of our Property Management Firm, and have been trying to schedule and track all maintenance using spreadsheets online. This has not worked well, and repairs keep getting missed, leaving tenants upset and causing us more work cleaning up the messes with tenants, clients, and vendors. PropertyMeld allows us to follow each tenant request for repairs, assign it to a vendor, and track the status of the work. Tenants are automatically notified when a vendor needs to reschedule, and it is easy to track long-term jobs that require specialists or special-order parts. It is also very easy for tenants and vendors to post pictures of items needing repair or completed work, making it very easy for us to keep our clients informed about repairs and documentation that work was completed satisfactorily.

Pros

Ease-of-use and simple functionality. Other software we reviewed to track maintenance seemed to offer so much more than just maintenance, making the interface confusing. Searching for properties, open repair tickets, status of repairs, etc is easy to find, and the software is very intuitive to use.

Cons

Integration of financial reporting would be nice, but then I am concerned we may loose some of the simple functionality and ease-of-use of this software.

Review Source

SR

Shawna R.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Time saver"

February 24, 2022

5.0

So far so good!

Pros

This has allowed tenants to report issues as they arise 24/7. It also allows vendors to schedule directly with the tenants for repairs which keeps us from needing to be the middleman with calls and emails back-and-forth. It really is a timesaver

Cons

So far so good! I have yet to experience any regrets.

Review Source

SA

Steve A.  
Owner  
Chemicals  
Used the software for: Less than 6 months

### "Vendor unfriendly"

April 5, 2024

2.0

It made me want to go postal after using at one time

Pros

Not much, easy to fill out some of the forms

Cons

It approves the schedule before it. Approves the job work order. Then by the time it approves the work order my personal schedule has already altered. Property mailed. Also failed to give me final approval. Their upload for before and after pictures is not sufficient it will not let me properly load up quality size pictures. It’s very impersonal and I’m sure it’s great for all of the lazy landlords but real pain do use if you are a vendor trying to feed your family and stay on schedule

Review Source

KG

Kyla G.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Makes My Job So Much Simpler"

September 12, 2018

5.0

Awesome. As a cleaning contractor for property management accounts, I wish more of my affiliates used this software!

Pros

I absolutely love it when property managers use this product. I own a cleaning service, and this software easily sends new assignments via email, allows you to communicate with the manager through the software, and invoice each job easily directly through the software. You can see the status of all jobs at any time, including whether or not it has been completed, or whether or not it has been paid.

Cons

Nothing, I wish more property managers used this product, they'd be a lot more organized

Review Source

KR

Kassandra R.  
Founder & CEO  
Real Estate  
Used the software for: Less than 6 months

### "Yay! Thank you Property Meld for making property management so HIP & EFFICIENT! "

September 15, 2016

5.0

Hey there, it's Kassandra Rose, I am a founder, owner and designated broker for a successful property management company located outside of Seattle, Washington. With nearly a decade in the real estate industry and after handling thousands upon thousands of transactions, we've just recently switched our ENTIRE maintenance department over to Property Meld!

Pros

We are now able to talk to our vendors and residents in real time! YES!!! The live chats, instant push notifications and accountability for all parties is priceless. Exactly what we were looking for. It's incredibly refreshing to work with such a forward-thinking company that actually values and implements our suggestions!

Cons

We know that you are a young company changing an otherwise out-dated and antiquated industry. Just hurry up, we can't wait to see what is up your sleeve next!

Review Source

TV

Tim V.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Great for communicting between owners, vendors, and tenants"

July 5, 2018

5.0

Pros

The communication aspect and API to our PM software. It tracks our work orders like we thought and allows us to share important information with our investors immediately.

Cons

Better support would be appreciated, but the system is new, the software and great, and I am confident the company will soon be able to support a customer service team.

Review Source

AS

Alexandra S.  
Receptionist  
Real Estate  
Used the software for: Less than 6 months

### "5 Stars for Property Maintenance "

October 7, 2019

5.0

Major benefits including tenants ability to upload melds. Helps out a ton as we have over 800 properties we manage!

Pros

I love how easy this software makes managing property maintenance. Vendors are accessible and tenants are able to see what we see in relation to their melds. Very effective!

Cons

Only been using for 6 months, but so far no complaints!

Review Source

RF

Ryan F.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Streamlines maintenance/communication process for manager, tenants & vendors"

August 1, 2016

5.0

Started using the Property Meld software about 2 months ago and in it's short time it's completely overhauled our organization of handling service requests through Appfolio and streamlined the process of communication between our tenants and vendors.

Pros

Scheduling feature for vendors/tenants. Chat feature. Email updates once job is complete.

Cons

Vendors unable to schedule through calendar if not submitted by tenant directly. Vendors ability to close out Melds without a notes

Review Source

DB

Dani B.  
Property Manager  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Property management software that does it right!"

February 11, 2016

4.5

Pros

It's super quick to get started, with an intuitive interface. Now everyone is kept in the loop when we have to do maintenance on our units, and the few times I had to email for customer support, they got right back to me.

Cons

This is my first go at a professional management software suite, so I can't really compare it to the competition, but Property Meld has everything I need so far to perform apartment maintenance, and the company seems open to feedback and feature requests.

Review Source

JN

Jennifer N.  
Owner  
  
Used the software for:

### "A tool simple enough; my vendors, maintenance, and tenants enjoy using. "

February 15, 2016

5.0

Pros: Very simple to use - takes little to no training to start rolling. Fast integration - took 1 day to have me up and running Mobile friendly - I can check on the status of all my maintenance from any device at home Cons: Integration with other software systems would be handy

Review Source

BH

Ben H.  
Assistant Professor  
Real Estate  
Used the software for: Less than 6 months

### "Horrible Customer Service"

May 4, 2018

2.0

Pros

Easy to submit work orders. Rather intuitive software.

Cons

The support staff is rude and ineffectual. Not only can they not make an appointment, even if workmen screws up an order but also they are condescending. A representative told my wife who was at work that she should "stop running errands and come home immediately" to let the workman in even though we clearly said we wouldn't be at the house. Later, when a customer service representative called me to apologize, he ended up giving me a lecture about how to fill out forms and how it was my fault things didn't go smoothly.

Review Source

TS

Tim S.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Property Mgr uses it to dogde repairs"

January 22, 2019

1.0

Go back to communicating in person.

Pros

Nothing. It's just another layer to separate lessees from management and the property owners they represent.

Cons

Just another wizz bang app created by a bunch of kids who don't understand customer service. Whatever happened to people actually doing their job?

Review Source

JW

James W.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "FINALLY! An user-friendly maintenance software for prop managers. "

February 11, 2016

5.0

Pros

The easy user interface...required ZERO training for tenants and vendors. Great application and easy to implement

Cons

It wasn't available earlier...such a great concept.

Review Source

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