Who Uses This Software?

Companies that offer complex products or services of longer duration (a few hours up to years), taking place on multiple sites, and want to see the service from the customer's perspective.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $9.00/month
  • Pricing Details
    Get in touch for an individual offer.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • More than Metrics
  • www.morethanmetrics.com
  • Founded 2013
  • Austria

About ExperienceFellow

ExperienceFellow helps to research the customer journey. Customers can use the free mobile app to proactively create reports on what they've experienced with your service or product. They can add a satisfaction rating, pictures, descriptions, and videos. You can also track GPS and use the data to find hot spots of positive or negative experiences.


ExperienceFellow Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

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