--- title: "Diligent Boards Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Diligent Boards the right Board Management solution for you? Explore 366 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149069/Diligent-Boards/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Diligent Boards 4.7 (367) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Diligent Boards Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews EO Erick O Director, TechnologyInsurance, 201 - 500 employeesUsed the software for: More than 2 years. “To date DB has proven to be reliable and secure solution for board management, streamlining corporate document sharing, meeting preparation, and governance processes. While there is a learning curve for new users, the platform’s efficiency, strong security protocols, it is like using MS OneNote.“ December 20, 2024 AK Andrei K Chief Executive Officer and Co-FounderInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “Even though the platform is extremely feature rich, in my opinion the UI looks a bit excessive when you are trying to find a setting or document for the first time.“ June 24, 2026 JG JOHN G Board MemberInsurance, 51 - 200 employeesUsed the software for: More than 2 years. “It helps organize my board service in one location including archive material, current material and other resources.“ December 23, 2024 AK Andrei K Chief Executive Officer and Co-FounderInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “Also, there has been a lot of lag while uploading large financial PDF's or when I need to update the board book in quick succession before the meeting.“ June 24, 2026 AK Andrei K Chief Executive Officer and Co-FounderInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “This has made it much simpler for the board members to be able to access what they need prior to discussing.“ June 24, 2026 HK Huda K Rebel and Founder Co-CEO Huda BeautyMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years. “The user interface is very understated and rigid, contrasting sharply with the creative and colorful world of cosmetics.“ July 20, 2026 CB Chip B Board memberInvestment Management, 201 - 500 employeesUsed the software for: More than 2 years. “has become the essential tool in Board books...in the mutual fund industry, we used to get books that ran to 2000 pages for a Board meeting...now all the information is on an ipad..and one has the capability to manage the information quickly and easily...resulted in a huge difference in productivity“ December 18, 2024 CS Cheryl S Corporate Law ClerkReal Estate, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “If I am replacing a file that has a different number of pages, it will not allow me to do so and still keep notes that have been written by board members.“ December 18, 2024 ## Showing most helpful reviews Showing 1-25 of 367 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Saket J. Backend Developer ### "Secure, Streamlined Board Reviews" November 9, 2026 4.0 I use Diligent Boards as a single source of truth with access control, so people don’t review outdated versions and only the right people see sensitive items. Approvals and comments stay in one place, cutting back-and-forth and saving time before review meetings. Pros I like Diligent Boards’ security model, with granular permissions, SSO, and audit trails. I can share sensitive material with the right people, and the audit trails help during compliance checks. SSO means one less password, and onboarding is just adding people to the right group. The interface is clean, documents load quickly, and in-line annotations make it easy to give feedback. I also find mobile and offline access handy; I can review and approve items between standups instead of waiting until I’m at a laptop. Approvals and comments happen in one place, which cuts the back-and-forth and saves time before review meetings. Setup was fairly smooth, the SSO configuration was straightforward, and the onboarding team helped us set up the workspace and permission groups. Microsoft 365 and Okta work smoothly with it. I find Diligent Boards secure, reliable, and easy to use. Cons Integrations could be better. Jira, Confluence, and Slack aren’t directly connected, so I have to export and upload reports manually. I’d like a more open API, webhooks, and tighter integrations. Admin settings for permissions have a learning curve, and search across older meeting books could be faster. Pricing feels on the higher side for smaller teams. Structuring folders and access levels also took some trial and error at first. Review Source MR Mohammed R. Technical engineer Used the software for: Less than 1 year ### "Convenient Tool for Managing Board Meetings" September 23, 2026 5.0 Pros The platform is easy to navigate and makes it simple to access important board information. The meeting management features are also useful for organizing agendas, documents, and meeting materials in one place. Cons Customer support could be more responsive when assistance is needed. The team collaboration features could also be improved to make it easier for users to communicate and work together within the platform. Review Source Rebel and Founder Co-CEO Huda Beauty Used the software for: 3-5 years ### "Diligent Boards, for presenting our strategic marketing plans" July 22, 2026 5.0 Pros Diligent Boards provides a highly secure framework for centralizing these confidential strategic presentations. Offline document viewing on tablets, private annotation capabilities, and granular access control simplify executive meeting preparation. Cons The user interface is very understated and rigid, contrasting sharply with the creative and colorful world of cosmetics. For marketing professionals accustomed to modern collaborative tools, navigation can feel austere. Review Source Chief Executive Officer and Co-Founder Used the software for: 3-5 years ### "Using Diligent Board Makes Preparing Monthly Meeting Packs Much Easier" June 26, 2026 5.0 The platform solves the problem of maintaining accurate versions of our board materials including but limited to our voting history, meeting schedule and minutes. By reducing my administrative time spent on manually coordinating tasks, this platform has greatly reduced the time spent on these functions. The platform allows all of us to remain on the same page, because we are never viewing outdated information. Pros I primarily use Diligent Boards to prepare the monthly board meeting packages (which include confidential financial data) to send to the senior leadership team. With using multiple email attachments for each document; I like the fact that I am able to create an entire board meeting package in one central location and then simply drag and drop documents as needed. This has made it much simpler for the board members to be able to access what they need prior to discussing. Cons Even though the platform is extremely feature rich, in my opinion the UI looks a bit excessive when you are trying to find a setting or document for the first time. Also, there has been a lot of lag while uploading large financial PDF's or when I need to update the board book in quick succession before the meeting. Review Source CEO Used the software for: 3-5 years ### "Diligent Board" April 6, 2026 4.0 Overall it's a good product. Have been using for almost 4 years, would like to see a more modernized application and additional AI features. Pros Was easy to learn without any prior training. Simple format makes it easy to maneuver around in the product. Cons Slight nuances in creating links within an agenda package and the questionnaire feature has limited functionality. Review Source MY Maria Y. Learning Coordinator Used the software for: 3-5 years ### "Diligent Board review." March 30, 2026 4.0 This platform has helped me create meetings improving collaboration with board members and export documents. Pros Document exportation. Communication and meeting management among board members is secure. Agenda sharing between board .Easy to get used to it. Cons I have nothing much to dislike about this platform apart from that AI does not predict agenda, everything else is good. Review Source Co-Founder, Chief Executive Officer and President Used the software for: 1-3 years ### "Diligent has really made our meeting process easier" February 23, 2026 5.0 We save money on printing and postage, and I think that is fine. At least I am not worried about the data leaking during those times we discuss confidential topics, because the security is very secure. Pros The AI for taking minutes is actually working, which is odd because most software like this doesn’t do much of anything. I like being able to take a whole agenda from last months’ meeting and simply change the date. I’ve been worried my iPhone would crash during a vote, so far, no problem. When I need help, I’ve had good luck getting someone to answer the phone at support. Cons Getting this to communicate with all of our other applications is a nightmare. It’s frustrating that the auto-numbering feature still does not work for agendas. I also hate dealing with the board member who won’t enable two factor authentication (2FA), it creates so much hassle in trying to resolve their issues. Review Source Manager Used the software for: 1-3 years ### "I maintain consistency by continuing to carry out board duties and keeping things moving" January 2, 2026 4.0 As I've started “not flipping through the organized piles of board materials” in preparation for my meetings, using Diligent Board but one secure repository to manage everything has been a game changer for me. Diligent Boards certainly helped make my board process more consistent and therefore predictable and easier to administer. Pros I use Diligent Boards is for preparing and disseminating the Board Books, structuring the agenda and aggregating all the documentation pertinent to a meeting into a single location. As part of my new regular routine, I upload documents and update the board books close to the time of the meeting so that directors can find the information they need both prior to and during each meeting. Cons Although certain aspects of the interface are somewhat antiquated and some of the features such as Search etc, take a bit of time to get used to. And there is an occasional lag during peak times of the day when I’m trying to push through rapid fire updates. Switched from [Nasdaq Boardvantage](https://www.capterra.com/p/154125/Nasdaq-Boardvantage/) Nasdaq Boardvantage is more costly than Diligent Boards. Review Source Susan O. Independent Director Used the software for: 3-5 years ### "Easy & secure" December 19, 2024 5.0 Overall, a secure place to keep all of our Board data in one place. Easy gif new Board members to review old materials for onboarding. Pros It’s a safe pls e yo organize our documents. Cons If not configured correctly with the right “books” it can be hard to find materials. I hate that our administrator has it looked down to not print. Hard for 10ks and 10Qs Review Source Madeleyne M. Asistente Administrativo Used the software for: 3-5 years ### "Messenger is a fabulous communication tool easy and safe." June 8, 2018 5.0 Messenger is an amazing work tool very easy to use. It is reliable, it gives me security when sending messages or information to my team in various work meetings. It is a secure tool that allows me to access it through the login. Pros It allows me a safe and transparent communication, it automatically saves me important messages. I can create conversation groups, share documents and files in meetings in a secure way. It's excellent. Cons If I had any difficulty in working with this application it would surely be due to mishandling on my part. I really do not see any disadvantage in this software. Review Source Response from Diligent Corporation October 24, 2018 Thank you for the review, Madeleyne. We are so pleased to hear that Messenger has been adding so much value to your work! Student Student Used the software for: 3-5 years ### "Messenger for art and craft" October 24, 2019 5.0 Considering all the above facts i think messenger is good. Pros I mostly use messenger for my bussiness because it is very easy to use and with the same time it has some features i like. Now i will point some of them. Messenger has huge collection of stikers and imojis. It makes me so happy. And also sharing photos and videos is very easy in the messenger. We can send lots of photos one time. Not only that this has group facility also. So we can chat with lots of people at the same time. Another useful feature in messenger is story. I can upload my arts and craft to stories and directly contect my customers through messenger. This makes everything easy to not only me, but also to my customers and my apprentice. I can send photos of my creations to group chats and make them aware of new collections. And also i can share my ideas with them easily. Not only that but also i can call anyone using messenger. I don't need to have their phone numbers with me. We can talk via messenger. So it is very easy to buy products from me. And my bussiness is going well thanks to messenger. Cons There are not too many cons of messenger to write. But there are few of them. One one them is sometimes its so annoying. Reason for that is the pop up of the chat head. I think it is enough to send a notification about the message. And there is no need to show the message in the notification. And there is a maximum number of photos we can share through messenger. It is better if i can send limitless number of photos in one time. Another con is when we send photos through messenger it reduce the quality of the photos. So i don't like it because my arts might be look bad to others. And this takes our contacts in the mobile phone and show our normal messages also in the messenger. This makes me confuse. So it is not nessasary. And there is one other con left. It is messenger don't show messages of the people who are not friends of mine. But they might be my customers. So if messenger shows me those messages directly i appreciate it a lot. Review Source Thulasiga Y. Software engineer Used the software for: Less than 1 year ### "messenger review" October 10, 2019 3.0 secure access to all board materials Pros simple and secure,good application to communicate with boards Cons doesnot even open on a chromebook which is exactly where you would expect someone to use this,rather than on phone Review Source tZ tamra Z. Paralegal Used the software for: Less than 1 year ### "Dashboards are good" December 23, 2024 2.0 Not very user friendly, should be easier to navagate. Pros Dashboards are customized, everything is right there. Cons Customizing the dashboard is extremely difficult. Alternatives considered [Board Matters Board Management](https://www.capterra.com/p/151902/Board-Management/) Reasons for choosing Diligent Boards My \[sensitive content hidden\] felt it was more in line with what larger companies use. Review Source Teacher Teacher Used the software for: 3-5 years ### "Messenger is a one of best app that can bee use to chatting with people 😉 " October 30, 2019 5.0 Messenger is a best app for texting with our friends 👭 and sending photos, documents, locations and etc. Find new friends and share stories with our friends it give very better experience to people. For finding latest news stories, find pages, funny things we can use messenger. Takes this. And have a amazing experience with it.🙂 Pros Messenger is a popular app which is People use to chatting with friends 👫. It have more options to use people. We can take photos instantly when we at chatting with someone and then we can post our stories on it. It is actually connected with Facebook because of that we can find more friends in there. Here have best of one option is “discover” we can use it to fine the things what we need to know as educational pages, business pages, funny 😄 things etc. And also we can wave 👋 to people or friends of ours. Another thing is there we can take video calls also. And then on messenger if we need to connect with instagram we can connected. Thus here we can send or receive message requests to which people are not in our friend list on Facebook another special thing is there we can reply to someone by using their texted message by sliding on it. Take the messenger app and enjoy 😊 it. Cons On messenger video calls may difficult 👎 and here it is connected with Facebook so it may serve same friends to us. Thus it may serve some difficulties when we sending photos Review Source Hjjk Used the software for: 3-5 years ### "A Excellent Software" September 10, 2019 5.0 Actually a amazing application. Specially we can use a lot of emojis when using messenger. As well as I could met many friends as virtually due to this application. It is very useful for me. Of the other hand we can chat each other even low network capacity. So it is a big advantage for me. As well as this software never stocks my devise and it is not harmful for mobile phones. Finally I can mention I never had any problems using this software. Thank you. Have a nice day! Pros The most user friendly software through social media network I ever used. Cons There are many Gifs and I least used them. Review Source Legal Specialist Used the software for: Less than 1 year ### "Diligent Review - RNC" December 19, 2024 5.0 Pros Most important is the fact that Diligent Boards is a secured platform that shares the information between the whole board avoiding diferences on the amount of information to each member of the board. Cons During the implementation phase, some members of the board were already had their e-mails registered in the platform. So, to link the same e-mail in different organisations, Diligent required the user approval and that the user informed the organisations which he/she had the e-mail registered. As this information is pointless for the person that is implementing the platform (me) and for confidentiality matters this same person should never had the information, I understand Diligent should check this information by itself or exclude this requirement, keeping only the user's formal approval for linking the e-mails. Alternatives considered [Atlas Governance](https://www.capterra.com/p/216117/Atlas-Governance/) Reasons for choosing Diligent Boards Company's shareholders already used Diligent. Review Source Megann ❯. Teacher & TMC Used the software for: 3-5 years ### "Conveniently Connect" October 17, 2019 5.0 I am able to communicate with my coworkers seamlessly. I never miss a message because it has a tagging feature. Pros I love that Messenger allows you to send and receive files, photos, messages, videos, and payments for free. This app is super powerful, quick, and intuitive. Cons Occasionally, it takes a while for big files to send. At times, when they’re updating the app, it can be unreliable. Overall, my experience has been great though! Review Source EO Erick O. Director, Technology Used the software for: 3-5 years ### "Diligent: Enterprise Board Document Management" December 23, 2024 4.0 To date DB has proven to be reliable and secure solution for board management, streamlining corporate document sharing, meeting preparation, and governance processes. While there is a learning curve for new users, the platform’s efficiency, strong security protocols, it is like using MS OneNote. Pros User friendly interface with intuitive navigation, making it easy to access and manage board confidential documents. Its security is robust. Cons Some of our users may find the initial setup and onboarding process time consuming. Additionally, occasional system updates can temporarily affect usability, viewing videos or quality of graphics in word documents at times might be problematic. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) We needed something that provided the require security, separation of duties and flexibility from any platform Review Source Cabin Crew Cabin Crew Used the software for: 3-5 years ### "Great App" June 17, 2019 5.0 Pros Messenger is very good. One thing I like the most is that I can use it to perform my banking transaction. That alone even makes me give the app a 5 star. Communicate with ease and no hassle. Cons One thing I don't like about the app is that most times, i have to log in before I can access my messages. I hope this bug would be fixed as soon as possible. Review Source SB Steve B. Director, Corporate Development Used the software for: 3-5 years ### "Diligent Boards is great for creating and sharing content with Board of Directors" December 19, 2024 5.0 Overall it has been a very good product that our board members are happy with. There are other features we have yet to take advantage of. Pros Well recognized and familiar platform for hosting board materials for review by directors, with multiple product offerings and 24/7 support. Also, it is a secure, MFA protected way to share content securely rather than sharing it by email. Cons Support is sometimes not timely enough when emailing the day-to-day account reps or teams allocated. Alternatives considered [Nasdaq Boardvantage](https://www.capterra.com/p/154125/Nasdaq-Boardvantage/)[DiliTrust](https://www.capterra.com/p/205615/DiliTrust-Governance/) Reasons for choosing Diligent Boards Most familiar and popular amongst our directors. Review Source software engineer Used the software for: 3-5 years ### "Review for messenger" October 14, 2019 5.0 ill give 5 star if u add the simple feature to make easier for us to delete message by all click function Pros i enjoy the fact that i can call, text or video chat with my friends on here Cons messenger is good but right now there are way too many bugs and they are very noticeable Review Source SS Sara S. Manager, Board Affairs Used the software for: 3-5 years ### "Love Diligent Boards!" December 19, 2024 5.0 Pros Using it as a repository of information for our trustees. Cons The fact that OneClick will be disabled at some point. I also do not like that you cannot add placeholder names to the files that are uploaded online. Alternatives considered [OnBoard Board Management Software](https://www.capterra.com/p/179015/OnBoard-Board-Portal/) Reasons for choosing Diligent Boards Loyalty of service and length of use with Diligent Review Source Yaroslav G. Tecnico de Seguridad Laboral Used the software for: Less than 1 year ### "A very safe tool for information management" July 19, 2018 5.0 It favors the security in the handling of information and in the access control of the users Pros My experience regarding this program is as follows: The strength of this program is its security to prevent unauthorized access through TouchID and the safe handling of information, which is currently of vital importance to organizations. It promotes communication and integration to the work team. Cons In my opinion although it is very simple and intuitive, it is very rigid in terms of not being able to move the windows, which can generate waste of time for the users. I think it is necessary to continue improving this program in terms of navigation within it. Review Source Response from Diligent Corporation October 29, 2018 Thank you for sharing such a positive review, Yaroslav! It means a lot to us. VP, Counsel Used the software for: 1-3 years ### "Good system " December 24, 2024 4.0 Overall would recommend to any legal professional. Pros Different functionalities that are available. Cons Sometimes more technical issues than expected. Switched from [CSC Entity Management](https://www.capterra.com/p/196542/CSC-Entity-Management/) More features in diligent that allow for better experience. Review Source New Business Trainee Used the software for: Less than 1 year ### "A good program for business messaging" January 6, 2020 4.0 Overall Messenger helps me communicate efficiently with my coworkers, contributing to my daily productivity. Pros What I like most about Messenger Diligent is the ease of communicating with my coworkers on a day to day basis. Cons What I least like about Messenger is that it doesn't always work fast, sometimes messages take a while to send. 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