# Page 14 | Diligent Boards Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Diligent Boards the right Board Management solution for you? Explore 338 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149069/Diligent-Boards/reviews --- Diligent Boards 4.7 (338) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 14 - Reviews of Diligent Boards ## Showing most helpful reviews Showing 326-338 of 338 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PM Pauline M. General Manager Surgery, Anaesthesia & Theatres Services Hospital & Health Care Used the software for: 6-12 months ### "Use if Diligent Boards" July 28, 2020 4.0 Has been good, really like the shared location. Pros The features I like is the central location of all documents and the ability to navigate through sveral documents in the Meeting Pack. Cons None so far, but have only been using for 6 months so would need longer to comment further. Review Source JT Jacob T. Councillor Support Officer Government Administration Used the software for: 1-2 years ### "Highly recommended" November 9, 2020 5.0 Pros Easy to use, excellent customer service. Cons I have no parts of the software that I dislike. Review Source GM Georgina M. Executive Assistant Used the software for: Less than 6 months ### "Exceeded expectations" May 9, 2018 5.0 Pros Intuitive - easily to use and well designed for the purpose. Simplifies and usually complicated process. Cons Slow loading times - this can be frustrating when time is of the essence and deadlines are close. The hyperlink function good be improved. Review Source Response from Diligent October 29, 2018 Thank you for giving us your valuable feedback, Georgina. We are improving our product, each day, day by day and it is great to know that our customers are enjoying it! Thanks again for leaving us such a positive review! LC Lee C. Confidential Secretary Investment Management Used the software for: Less than 6 months ### "Great to use & helpful support!" April 12, 2019 5.0 Great! Pros Easy to use, quick access & convenient to all Cons Myself confuse the steps, but overall is easy after knowing it Review Source Response from Diligent May 8, 2020 Hi Chloe, thank you for taking time to write a review! We're so happy to hear that you are having a positive experience with Diligent. Thanks again for sharing! IF Isaiah F. Sr. Legal Secretary Legal Services Used the software for: Less than 6 months ### "Starting with Diligent " January 16, 2019 5.0 Solving issues with D & O Questionnaires Pros Ease of use and the accurate, speedie help from Support Cons I do not know at this point. I need to work with the software longer. Review Source Response from Diligent January 18, 2019 Dear Isaiah, Thank you for taking the time to write this review! We're very happy to hear you enjoy using Diligent Boards and Diligent D&O. We work hard to meet our customers' expectations, and we are very grateful for the positive feedback. Thanks again! SV Scato V. Company Secretary Information Technology and Services Used the software for: Less than 6 months ### "UPBV May 2020" May 15, 2020 4.0 Pros It easily helps to structure information Cons Missed the printing option, but that was my mistake. Using different acces levels within a book could be friendlier Review Source TG Tania G. Business Support Manager - Post Harvest Food Production Used the software for: Less than 6 months ### "Diligent " November 9, 2018 5.0 Pros I am a relatively new user of Diligent Boards but am happy to say that this is a great platform to manage the swathes of sensitive documentation needing to be provided to our team members. Cons No cons, software is sound and easy to navigate. Review Source Response from Diligent November 12, 2018 Hi Tania! Thank you so much for taking your time for the review. We're delighted to hear that you enjoy using Diligent Boards. Thank you, we really appreciate it! AB Alastair B. Company Secretary Financial Services Used the software for: Less than 6 months ### "Getting there" March 20, 2020 4.0 Customer Services is great. The pdf issue is a very big one for me. What am I going to do next time? Pros Functionality is simple and fairly straightforward (one you are told about the three dots in teh top right hand corner. Helpful for removing need to print long documents Cons I need to be able to create a printed version of the board pack. I could not do this without calling the Helpdesk. It took over an hour to resolve. This is a very basic need that most people will have. Review Source SA Susana A. controller Banking Used the software for: Less than 6 months ### "Password" February 17, 2020 4.0 Pros Easy use; features Cons No printing available; navigation through documents Review Source SW Stephanie W. Secretary Environmental Services Used the software for: Less than 6 months ### "Happy User" January 8, 2019 4.0 Pros the overall application is user friendly and easy to understand Cons it will be nice if the look and feel of the pages can be improved Review Source Response from Diligent February 1, 2019 Thanks for taking the time and leaving us a review, Stephanie. We're very happy to hear you're a happy Diligent user! Thank you! DH Deborah H. Executive Assistant Used the software for: Less than 6 months ### "I find Diligent staff very professional and helpful " July 31, 2018 4.0 Pros Ease of putting documents into the system, customer support with any questions always answered and explained. Cons Putting notes onto papers - pencil option hard to control. Maybe use of a keypad would assist. I am not sure if this is the case, but was told that I would loose all notes once book went into Achieve. Review Source Response from Diligent October 29, 2018 Hi Deborah, thank you for taking the time to post this review. We're so happy that you've received exemplary service. We do have a solution to archive your books with annotations. Please feel free to reach out to your Customer Success Manager to discuss. CW Carrie W. Administrative Assistant Insurance Used the software for: Less than 6 months ### "Very impressed!" October 18, 2019 5.0 This is the first time I have used it. The help desk was extremely helpful in walking through any issues I encountered. Pros User friendly and professional appearance. Cons As I become more familiar with the software I will be in a position to comment. Review Source SB Silvana B. Event & Catering manager Events Services Used the software for: Less than 6 months ### "Overall excellent, especially for reading pages and pages of documents" December 16, 2020 5.0 Pros Am new to this software, but I do find this very easy to navigate Cons Have not come across what I have not liked, as I have not used it before Review Source Talk to a Capterra advisor for free and get results within 15 minutes.