# Page 3 | Diligent Boards Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Diligent Boards the right Board Management solution for you? Explore 338 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149069/Diligent-Boards/reviews --- Diligent Boards 4.7 (338) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Diligent Boards ## Showing most helpful reviews Showing 51-75 of 338 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer VP Insurance Used the software for: 2+ years ### "Great product for board materials." December 18, 2024 5.0 Pros Great place to review board materials. Site works very well and allows for smooth process. Cons Login experience can be difficult at times Review Source KC Kathy C. Assistant Vice President and Assistant Corporate Secretary Financial Services Used the software for: Less than 6 months ### "Implementation Communication Lacking/Many Opportunities for Improvement" December 19, 2024 2.0 The contact pre-contract signing communication was relentless, since signing it's difficult to get timely responses, and have not received any responses from sales team since signing. Pros Uploading of documents is easy; dashboard is a nice feature. Cons Does not have the capabilities that were confirmed in pre-contract discussions/demos; unable to edit or rename documents directly in Diligent Boards portal; admin module is not user friendly. Switched from [Nasdaq Boardvantage](https://www.capterra.com/p/154125/Nasdaq-Boardvantage/) Promised enhanced capabilities, bundled with SFS to save money on maintaining separate data room. Review Source CS Cheryl S. Corporate Law Clerk Real Estate Used the software for: 2+ years ### "A great tool for easy board meeting material assembly!" December 18, 2024 5.0 Diligent Boards has been a great tool for our board meetings. We look forward to continuing to evolve our use of the platform! Pros The ease of creating a board book and making changes as needed. Cons If I am replacing a file that has a different number of pages, it will not allow me to do so and still keep notes that have been written by board members. Review Source TW Ted W. Independent director Financial Services Used the software for: 2+ years ### "Very useful but needs some improvement " October 18, 2024 4.0 Have been using since inception. Overall it’s very useful. One feature that I have been suggesting is automatic accessing pages. In other words, a leader could be looking at a page and all other attendees would see the same page automatically. Pros Organization , ease of access.Previously we used printed board books so this is a vast improvement. Cons Page numbers are not tied to headers so jumping from section to another is challenging. Review Source KM Kseniya M. Senior Vice President Banking Used the software for: 2+ years ### "Good system" December 18, 2024 4.0 Pros The system is user friendly, I like the ability to add notes and highlight. Cons Sync process takes a while. The system often requires a reset of the password. Review Source CZ Caroline Z. Credentialing Coordinator Insurance Used the software for: 1-2 years ### "10/10 Would Recommend!" December 18, 2024 5.0 I have had nothing short of a great experience with Diligent and would highly recommend. Pros I like how easy it is to use and how there are rarely any technical issues. Cons I wish there was a quicker linking process. Review Source MB Michael B. Compliance Specialist and Corporate Counsel Medical Devices Used the software for: 1-2 years ### "Michael Bruckner AVITA Review" December 18, 2024 4.0 My experience with Diligent Board has been extremely positive. We our very happy with the software and it is a massive upgrade from what we were previously using. Pros I love the simplicity and how user-friendly the software is Cons I wish that we had the ability to edit documents within diligent once they've been uploaded Switched from [Govenda](https://www.capterra.com/p/155329/BoardBookit/) to upgrade to a more easy-to-use software Review Source GA Gareth A. Chairman Retail Used the software for: 2+ years ### "Review of the app " October 18, 2024 5.0 Huge time saver and convenient when traveling. Saves printing Pros All board papers in one place and easy to read. Cons Can’t copy or email selected pages. Not all features on writing mode are enabled to scan to the nest page but keeping writing Review Source CS Christina S. Administrative Assistant Financial Services Used the software for: 2+ years ### "Diligent... A Trusted Program" December 18, 2024 4.0 Great experience to work with and help is available when needed. Pros I like the ease of convenience to enter information. Cons I don't like that I can just slide a document from one tab to another. Alternatives considered [Govenda](https://www.capterra.com/p/155329/BoardBookit/) Reason for choosing Diligent Boards Ease of data transfer and used to the product. Review Source CM Caroline M. Trustee Education Management Used the software for: 2+ years ### "Good tool for Boards" December 19, 2024 4.0 Diligent works well for the intended purpose. Some of the navigating especially on a computer is a bit clunky. Easier to navigate on an ipad. A huge improvement would be a feature that allows someone to know what has been added each time there is a new sync. Pros Nice to have all Board materials in one place. Printing function is pretty good Easier to use on an ipad than a computer re: turning pages Cons Would like some way to know when things are added and what was added. Review Source JK Jason K. EVP Banking Used the software for: 2+ years ### "Board Books" October 18, 2024 4.0 Overall good. Be sure to download material when you have WiFi Pros Nice having all meeting materials in one place to access Cons Getting locked out and difficulty getting back in Review Source BS Brian S. Director of Internal Audit Financial Services Used the software for: 2+ years ### "Helped organize information to our Board" October 20, 2024 4.0 Our Board has been utilizing Diligent for twelve years. It was a easy learning curve for our Board and an effective method of secure communication. Was a wise governance decision. Pros Allows our Board to vote and sign documents outside of an in-person meeting. Utilize the reference center to keep key reference material available to our Board members. Utilize Questionnaires section for various Board reporting items such a expense reports and Conflict of Interest Disclosures. Cons When using Questionnaires for Disclosures the printouts are difficult to read (can have page breaks through responses, etc.) Review Source DL DANIEL L. Director Banking Used the software for: 1-2 years ### "My Samsung tablet doesn't work " December 19, 2024 3.0 Very satisfying when it works but because of tablet issues I have to give it a downgrade. Pros The app is easy to navigate and files can be accessed when offline Cons I have a Samsung tablet and the app doesn't work because of a software bug. I was told they're working on a solution but no results so far. I travel for our meetings and rely heavily on my tablet. Review Source AS Alexander S. Head of Internal Audit Machinery Used the software for: 2+ years ### "Head of Internal Audit" December 18, 2024 5.0 very useful tool to support audit planning and execution Pros Very regular updates on audit needs. This software I will highly recommend to everyone! The customer support is the best Cons nothing with maybe one point to improve is the feedback Review Source TH Tracey H. Executive Assistant Hospital & Health Care Used the software for: 2+ years ### "Easy to use and the customer service is phenomenal!" December 18, 2024 5.0 Diligent has great customer service--they are very responsive and easy to work with. Pros It is really easy to use and it saves a lot of paper because our members can read the documents online. Cons I cannot think of any--it is very user friendly! Review Source KM Karl M. EVP Banking Used the software for: 2+ years ### "Diligent Boardbooks Review" December 18, 2024 4.0 Pros The product's features work as described and meet our board members' needs. Cons Their support is slow to respond to our requests, even simple requests such as adding a user. Review Source RG Randy G. Board Director Hospitality Used the software for: 2+ years ### "Board Support " December 18, 2024 4.0 I sit on two boards that use Diligent and have been impressed with its easy functionality. Pros Well organized, concise and with a library of source documents. Diligent Boards has it all. Cons As a user for over 5 years I’ve not yet found anything I don’t like. Review Source BW Bobbie W. Executive Assistant Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great tool" October 18, 2024 5.0 I find Diligent Boards easy to use with great customer service. Pros Pretty easy to use, intuitive. Great resources/FAQs when needed. Customer service is responsive. Cons Housekeeping items like it might be nice to be able to set up something that would auto archive books based on a set schedule... every 6 months, etc. Review Source JB Jean B. Member Board of Trustees Education Management Used the software for: 2+ years ### "Almost an A plus " October 18, 2024 3.0 It’s been very good bordering on excellent. I’ve been a user for several years Pros Everything is there and easy to find. I like being able to go back and review previous meetings easily Cons During a meeting it is not easy to flip between pages and see the page numbers. Some updates have removed better functionality from awhile sip Review Source LM Linda M. Director Banking Used the software for: 2+ years ### "Very happy with Diligent" October 18, 2024 5.0 I am very happy with the change to Diligent. It has made meeting prep portable and more easily accessible. Pros I honestly like not having to lug materials to meetings. It is also a game changer for the executive assistants' board meeting preparations. And it is great for the environment. Cons Password - I wish I didn't have to change it as often Review Source SL Shanna L. Paralegal Automotive Used the software for: 2+ years ### "Great product" December 18, 2024 5.0 Very easy and sensical, easy to train others to use. Pros Ease of use. Logical layout and not overly complicated. User friendly Cons All good! I am not able to think of any cons with the product Review Source AD Angie D. Exec Asst Building Materials Used the software for: 1-2 years ### "Good system to use for meeting materials" December 19, 2024 5.0 Pros It is useful for gathering and distributing board materials. It is easy to find previous meeting materials. The sections are easy to access and the system overall is user friendly. Cons Access the new account took a short while to figure out Review Source MD Marcela D. SVP of Operations and Customer Service Financial Services Used the software for: 2+ years ### "Really like Diligent!" October 19, 2024 5.0 We really like Diligent and my organization has been using it for years with no plans of switching. Pros It s easy to use and they have a good mobile version Cons There is nothing I dislike about the tool. It's easy to edit and access content. Review Source PG Paul G. Board Member Investment Management Used the software for: 1-2 years ### "Great Application" December 18, 2024 5.0 Customer service is excellent. Available all the time with prompt solutions to any issues. Pros Easy to navigate. Well thought out and useful features throughout all of the App. Cons Nothing. The above mentioned are all positive comments. Review Source KR Kevin R. VP, IT Transportation/Trucking/Railroad Used the software for: 2+ years ### "Diligent review" October 18, 2024 5.0 Our overall experience with diligent has been great! Pros What I like most about diligent is the ease of use Cons Some of the updates made the functionality a bit confusing. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.