---
title: "NG Firewall Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about NG Firewall Software - reviews, pricing plans, popular comparisons to other Network Security products and more."
source_url: "https://www.capterra.com/p/149070/NG-Firewall/"
page_type: "product"
language: "en"
---

# 

 NG Firewall Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NG Firewall

## What is NG Firewall?

Cloud-based solution that includes network security, user management, content filtering, and performance optimization tools.

## What is NG Firewall used for?

[Network Security](https://www.capterra.com/network-security-software/)[Network Management](https://www.capterra.com/network-management-software/)[Firewall](https://www.capterra.com/firewall-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$270

Other, Per Year

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NG Firewall

4.8 (20)

VS.

[4.6 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting Price

$270

Other, Per Year

Starting Price

$95

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (20)

Ease Of Use

4.6 (334)

Value For Money

4.7 (20)

Value For Money

4.7 (310)

Customer Service

4.8 (17)

Customer Service

4.6 (329)

## NG Firewall alternatives

[4.4 (130)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/)

Starting price

$138.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (95)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (46)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

Starting price

$1233.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (75)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/149070/NG-Firewall/alternatives/)

## FAQs about NG Firewall

Overview

### Which roles and teams benefit most from NG Firewall?

NG Firewall is most used by IT administrators, systems administrators, network engineers, and security specialists who manage network protection, traffic control, and threat prevention. IT leaders, consultants, and technical managers rely on it for centralized policy oversight, while owners and executives use it to support secure, reliable business operations.

Answer based on 20 reviews

Overview

### What company size and specific industries is NG Firewall built for?

NG Firewall is designed for small to midsize organizations that need cloud-based network security and firewall status monitoring. It suits businesses that want to track network activity and review the current condition of their firewall server, rather than organizations in a specific industry sector.

Features and Usability

### What are the key features of NG Firewall?

NG Firewall offers next-generation firewall controls with content filtering, IP filtering, intrusion detection and intrusion prevention, plus anti-virus and anti-spam protection. It also includes access controls, role-based permissions, policy management, VPN, SSL security, real-time monitoring, alerts, audit trail, and reporting tools for network analysis.

Integrations

### Which third-party tools and platforms does NG Firewall integrate with?

NG Firewall connects natively to OpenText Core DNS Protection for DNS-layer security integration. This catalog-listed connection adds a specific third-party platform to NG Firewall’s deployment options and supports policy-based protection across network traffic.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does NG Firewall offer?

NG Firewall provides webinars, documentation, and videos to help teams get started. Webinars support live or scheduled instruction, documentation offers written reference material for setup and product guidance, and videos provide visual walkthroughs for learning features and reviewing steps at any time.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does NG Firewall offer?

NG Firewall provides email/help desk, FAQ/forum, knowledge base, and phone support. User feedback on support is positive, with one reviewer saying tech support was needed several times and the service received was very good. This suggests support is practical and responsive when help is required.

Answer based on 1 reviews

## Features

AI summary

Based on 3,200 Network Security reviews

Capterra data shows that buyers of Network Security software rank the following features as their top priorities:

-   **Firewalls** (**59%** of reviewers rated this feature as critical)
-   **Threat Response** (**52%**)
-   **Intrusion Detection System** (**47%**)

NG Firewall supports all three features that reviewers identify as most important: **Firewalls**, **Threat Response**, and **Intrusion Detection System**. Together, these capabilities help businesses block unauthorized access, respond to security incidents faster, and detect suspicious activity across the network, allowing teams to protect systems more effectively and reduce security risks.

Firewalls

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats

Threat Response

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Intrusion Detection System

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Identify and alert about security breaches by third parties

VPN

4.8 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Extend virtual private network over public networks to enable protected information exchange

Policy Management

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

Access Controls/Permissions

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

NG Firewall 63 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Access Management: Control and manage access to company resources
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Monitoring: Track and report on everything that happens within the system or network
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
- Anti Virus: Prevents, detects and removes malware
- API: Application programming interface that allows for integration with other systems/databases
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Content Filtering: Control or restrict access to web content or applications
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Visualization: Graphical representation of data
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Filtering: Find & retrieve relevant data or documents
- Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Intrusion Detection System: Identify and alert about security breaches by third parties
- Intrusion Prevention System: System that monitors network traffic to prevent malicious activity.
- IP Filtering: Control or restrict network traffic based on the source and destination of IP addresses, protocols and ports.
- Log Access: Collection, search, and analysis of access logs and audit logs
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Device Support: Support multiple types of devices
- Network Analysis: Run tests on a network to find the root cause of network issues
- Network Monitoring: Tracks and makes accessible data on the health of servers and other network components.
- Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers
- Network Resource Management: Monitor and manage resource utilization for network infrastructure
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources
- Policy Management: Create, manage, and track policies and procedures within an organization
- Prioritization: Arrange tasks based on the level of priority or urgency
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations
- Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Spam Blocker: Filters used to determine different types of malware threats
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
- Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
- Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc.
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- VPN: Extend virtual private network over public networks to enable protected information exchange
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Web Traffic Reporting: Collect and analyze traffic data about website visitors

---

Features

4.8 (20)

4.8

Based on 20 reviews

## Pricing

Value for money

4.7 (20)

Free Trial

Free Version

Basic

$270.00

Other,Per Year

Value for money

4.7 (20)

4.7

Based on 20 reviews

## Integrations

[

OpenText Core DNS Protection](https://www.capterra.com/p/143127/SecureAnywhere-Web-Security/)

## Support, customer service and training options

Customer Service

4.8 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (17)

4.8

Based on 17 reviews

## User reviews

Overall rating

4.8

Based on 20 reviews

Filter by rating

5(15)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CJ

Cade J.

Owner

Information Technology and Services

### "Simple and Effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 18, 2024

I have had a great experience with NG Firewall, we use it across multiple locations, and it is very reliable and easy to use.

Pros

Ease of setup, multiple features all in one, not nearly as expensive as competitors.

Cons

Some of the hardware appliances aren't the most reliable, and we have had to build custom machines to have the software run on.

Switched from

[pfSense Plus](https://www.capterra.com/p/230104/pfSense-Plus/)

Needed more features and something that wasn't open source.

Alternatives considered

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

Reasons for choosing NG Firewall

Cost was way better than most every other product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Network Engineer III

Insurance

### "Great solution for Network Security, managing policies is pretty easy."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2022

Overall this is an amazing firewall, I really enjoyed working on the UI, and it seems to be working pretty well. We can easily control the traffic by applying the firewall rules.

Pros

Really liked one simple dashboard, we can take a very quick glance looking at dashboard, and have summarized idea of what is happening. Dashboard for application visibility, top talkers are also great feature on its UI.

Cons

We should have the ability to filter by user groups the login access on captive portal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Arie B.

President

Information Technology and Services

### "Untangle / Arista Firewall"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2022

Great experience. very effective against attacks.

Pros

Ease of use and installation and confdiguration

Cons

Nothing negative to say about the product in general.

Alternatives considered

[FortiGate Next-Generation Firewall](https://www.capterra.com/p/231835/FortiGate-Next-Generation-Firewalls/)

[Sonicwall Network Security Manager](https://www.capterra.com/p/219070/Sonicwall-Network-Security-Manager/)

Reasons for choosing NG Firewall

Great support, and competitive pricing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IN

Ishtiaq N.

Network and security specialist

Computer & Network Security

### "Net gen firewalls for complete security"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 26, 2022

It is an awsome experience, for administrators jus one time set up and you are good to go, rest monitoring is required.

Pros

Ssl vpn Policy based routing. Wizard to easily set up rules. All the security bundles in a single package.

Cons

Bug fixation takes a lot of time, this needs to be done on priority and patches should be released weekly with the complete blue print.

Reasons for choosing NG Firewall

Cost factor. Bundle security features. Quality of support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PAUL O.

Technical Director

Information Technology and Services

### "Untangle is by far the best firewall you can get!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2021

We love it and recommend all the time. We have moved clients from Sophos and Fortigate to Untangle, and they love it.

Pros

We love the fact that Untangle has products from a home user to enterprise companies. The flexibility is amazing, from getting an appliance, to being able to deploy it on a VM allows a lot of different companies to get the benefits.

Cons

The interface is not intuitive for a user that has never used a piece of software like this before.

Switched from

[FortiGate Next-Generation Firewall](https://www.capterra.com/p/231835/FortiGate-Next-Generation-Firewalls/)

Price and simplicity.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

UG

Uriel G.

IT Support Representative

Hospital & Health Care

### "Feature Pack Solution For Non Profits"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2020

We purchased an appliance with Untangle included and it has been working for us without a hitch for the last 2 years, it gave our network better management and Untangle just keeps adding new features.

Pros

Untangle provides a very easy robust solution to manage your network, setting up VLANs, Site To Site VPNs, Internal DNS, and web/application filtering.

Cons

Sometimes LT2P VPNs fail to connect but it might bedo to Windows 10, on Android there was no issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kyle C.

Operations Director

Non-Profit Organization Management

### "Great product for youth serving organization"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 8, 2020

Overall very happy with our experience and anticipate continued use.

Pros

Multiple / different policies for different user groups utilizing a great web filter

Cons

It can be so detailed and customized that its intimidating to learn everything and utilize full functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

IT Manager

Education Management

### "Don't overlook Untangle"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 21, 2020

The big thing with Untangle is the ease of use. We're a small I.T. operation so we're switching gears constantly. Untangle's interface is easy and intuitive enough that we can jump into it quickly and move on. We don't have to refer to notes to figure out how to do something complicated.

Pros

Untangle gets it...they do firewalling and do it very well. The product is very easy to use, that's it's big selling point.

Cons

Historically they've been a little slower on the development side, features roll out behind the big guys.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

michael H.

Systems Administrator/IT Manager

Mechanical or Industrial Engineering

### "Hard to beat for the price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2020

Untangle gives you only what you need, when you need it. It is the best Gateway system out there for any over worked, understaffed IT Dept. Works out of the box in minutes...to as complex as you need it to be. Support is great too...very helpful when you can't afford to staff a Gateway admin.

Pros

Fast and easy to deploy...simple to use.

Cons

Haven't really found one yet....except if you like command lines....you will not like this GUI

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GM

Gregg M.

CIO

Utilities

### "Been a long time user of Untangle"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2020

My overall experience has been great, I have had to rely on tech support several time and was very happy with the service I received.

Pros

The best thing about Untangle that I tout to other IT people in our industry is the reporting. Untangle has extensive reporting abilities and is easily configurable to a large scenario of different needs. The granularity of the filtering ability is a very close second to the reporting. I have fine tuned my Untangle appliance to fit our very specific needs in the utility industry. I also really like the centralized management component . I have Untangle appliances in multiple places and I can manage them all from my desktop.

Cons

I really tried to come up with something that I didn't like or something that I would like changed, but the more I use it the more I like it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149070/NG-Firewall/reviews/)

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