Apptricity

Apptricity Travel & Expense

4 / 5 35 reviews

Who Uses This Software?

Any local or global company managing expenditures outside the normal processes of the purchasing group. This includes travel, job materials, immediate services, entertainment and P-Cards.


Average Ratings

35 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Apptricity
  • www.apptricity.com
  • Founded 1999
  • United States

About Apptricity Travel & Expense

Apptricity Travel & Expense is a mobile and web software application that simplifies your entire submission, approval and payment process for travel and expenses, driving compliance to your best practices. Reduce processing costs, eliminate paper, and process expense reports quickly with our easy-to-use drag-and-drop interface and mobile application. You will easily administer your system to match your processes and workflow, and we will rapidly implement your system at your site or via SaaS.


35708

Apptricity Travel & Expense Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Apptricity Travel & Expense Reviews Recently Reviewed!

Easy Access and Quality of service.

Feb 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Itinerary was issue on timely manner without any complication with the airline.Even reminded me when it was time to check in.Traveling experience was also great

Good Service

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Feel that the service was very good and would use again in the future for any needs that might come up.

Kind of a pain, but it works

Feb 13, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money

Comments: See title. Nothing is simple or intuitive with this software. Just putting travel expenses in to get reimbursed often takes multiple tries to make sure everything is just perfect to get it sorted.

Satisfaction Guarantee

Feb 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy use.

Cons: Slow access after Schlumberger migration.

Overall: Easy to locate/navigate in Schlumberger Web page. Selection tabs and wizards tab are self explanatory.

Recommendations to other buyers: N/A

APPRITRICITY USAGE

Feb 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A lot of feature is very good. Reporting of expenses is fine.

Cons: Not very user-friendly or intuitive. Very hard to enter data. If the drop down list is large enough, it does not sort by itself

Overall: Overall experience was good. We need to have a feature to copy recurring expense which has all the entries same in the fields but only change the dates in the same report.

Recommendations to other buyers: Scanning invoices directly to the line item. The system should collate all the invoices from the line items when a report is created. A web interface to scan/picture the invoices directly to the line item should be beneficial. In that way, no one has to worry about lost receipts.

Cameron Apptricity tool

Feb 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This software is user friendly, straight forward, and is comprehensive for the expenses we are involved with.

Apptricity great for expensing work-related costs

Feb 01, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Ability to scan receipts and submit reports electronically.

Cons: Buttons to create/assign expenses to reports are not intuituve.

Overall: The Cameron Group of Schlumberger has used Apptricity for several years with much success. I find it a straightforward method for detailing my expenses and submitting reports to my manager. I particularly enjoy the ability to upload scanned receipts to my reports, freeing me from retaining the paper originals and mailing them separately to Accounts Payable.

Use Review

Feb 01, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: basic expense reporting format

Cons: not always user friends. Slow

Overall: I use apptricity on a regular basis to submit expenses. I find the system to be a bit slow at times, and I would like to see a more user friendly method to input expenses.

Recommendations to other buyers: none

Review from a user

Feb 01, 2017
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Software does what it is suppose to do, but the steps to complete actions are not complete. An example is adding the names of associates who attending something with me. After entering the names, if I push one button to exit my changes are discarded without telling me and I have to complete the step again. The system is not obvious for which button is save and continue and which is cancel and go back.

Ease Of Use

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy

Cons: Slow

Overall: This is an easy process to understand and to submit expenses. It is easy to go back and look at previous reports as well as edit and save current ones.

Vendor Response

by Apptricity on January 24, 2017

Charles, thanks for your review! FYI, Apptricity offers its software both in the cloud (SaaS) and on a customer's own servers, so we can't always control its performance. If you'd like our help, always feel free to contact us at support@apptricity.com and we'll do what we can!

Great job and easy to use

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Feature is easy to use great tool for beginners and professionals easily able to fix mistakes quick and streamline.

Vendor Response

by Apptricity on January 24, 2017

Thank you for your review!

Tracking Expenses

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I like Apptricity overall. The fields were easy to navigate through and when printed, it was easy to track. On the downside, I had made a couple of mistakes and found it a little hard to go back and redo.

Vendor Response

by Apptricity on January 24, 2017

You'll be pleased to know that our software updates now deliver significantly more automation and drag-and-drop to our interface, reducing the number of steps needed to create, file and approve reports. Thanks so much for your review.

Happy with Apptricity

Jan 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of learning and submitting to accounts payable. All items are tracked and ref. code selection is great.

Cons: Nothing.

Overall: All our Service Expenses are tracked and submitted to AP with Apptricity. Very easy to Learn and user-friendly.

Vendor Response

by Apptricity on January 24, 2017

Thanks for reviewing us!

Apptricity Travel & Expense User Review

Jan 24, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use.

Cons: Screen view of the expense report is not easy to follow.

Overall: The Apptricity software is relatively easy to use. The screen view of the expense report is not too easy to follow. It would be good to have a screen view more like the printed form of the expense report.

Vendor Response

by Apptricity on January 24, 2017

We appreciate your review. Apptricity's more recent software releases offer a much more intuitive interface that is simpler to use. We hope you will get to use a newer release soon.

Great to use well organized

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It keeps organized

Cons: N/A

Overall: Keeps all expenses in order, easy to use. Keeps all my receipts in line dated and in order. Great and easy to use.

Recommendations to other buyers: Easy to get down

Vendor Response

by Apptricity on January 24, 2017

Thank you for your review!

Ashutosh Feedback

Jan 24, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: The software can be made a lot user-friendly than currently, it is. A lot of features are difficult to understand and I always struggled to generate my expense report.

Vendor Response

by Apptricity on January 24, 2017

Your company uses an older version of Apptricity Travel & Expense. Happily, our updates deliver significantly more automation and drag-and-drop to our interface, simplifying how you create, file and approve reports. We look forward to you seeing our improved interface soon, and thanks for your comments.

User review

Jan 24, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Simple does what it needs to

Cons: Not graphical, confusing navigation

Overall: Use the tool daily to approve and submit expenses. Clicking and response are slow often. The GUI is a bit cumbersome and not visually appealing. No graphical representation or dashboard. Confusing navigation. otherwise, it seems reliable and simple.

Recommendations to other buyers: Looks antiquated

Vendor Response

by Apptricity on January 24, 2017

You'll be pleased to know that our software updates now deliver significantly more automation and drag-and-drop to our user interface, reducing the number of steps needed to create, file and approve reports. We think this will address your issues and look forward to you seeing it soon!

Not intuitive

Jan 24, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If you use this monthly, you end up memorizing the steps and it goes pretty smoothly. There are several steps that are not intuitive though.

Vendor Response

by Apptricity on January 24, 2017

Thanks for your comments. Our more recent software releases offer a much more intuitive interface that is simpler to use. We hope you will get to use it soon.

Simple to use

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simple to use

Cons: Needs a facelift

Overall: A bit old in format but functional and simple to use. Apptricity allows me to complete a travel/expense report in minimal time.

Vendor Response

by Apptricity on January 24, 2017

Thanks for your comments. You may be interested to know that our more recent software releases offer a more modern and intuitive interface that is simpler to use. We hope you will get to use it soon.

Great system

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: The system does the job to process the expenses. The only small improvement feedback is to have a better interface with the user. sometime it is a bit confusing to find and track the records.

Vendor Response

by Apptricity on January 24, 2017

Since your company uses an older version of our software, you will be pleased with how easy it is to use our more recent updates. Now, approved reports are immediately available from your dashboard, so less searching is needed. We hope you get to use it soon.

Great for our Company

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quick
Easy

Cons: Little Counter intiative to attach receipts

Overall: Since we do quite a bit of our of pocket expenses apptricity makes it so we can get our money back into our pockets quicker and easier.

Recommendations to other buyers: No

Vendor Response

by Apptricity on January 24, 2017

Eric, thanks for your great review. Since your company's software release, we've simplified how you attach receipts to reports, along with adding extensive automation and drag-and-drop to our interface. You'll find it's now easier to attach receipts and do lots of other things, too.

Very Good Service

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have enjoyed my interactions with Apptricity. They have provided very good service and have always met my needs and expectations.

Vendor Response

by Apptricity on January 24, 2017

We are very proud of our excellent customer service. Thank you for your great review, Marc!

Outstanding App

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and intuitive

Cons: An expense report cannot be completed on the app. In order to submit an expense report, one must go on the website to complete it.

Overall: This product works very well. Very user-friendly and intuitive. It expedites the daunting task of expense reporting.

Recommendations to other buyers: Overall, great app that really improves the time spent doing expense reports

Vendor Response

by Apptricity on January 24, 2017

Happily, Apptricity's more recent versions of our mobile application let you take pictures of receipts, enter expenses and submit expense reports on your phone. You can even work on your expense reports when you're not in network coverage or when using "airplane mode," and our app will download your reports and receipts when you're back online. Thanks for your review, and we hope you'll be using it soon!

use friendly, good customer support

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Good service support, user-friendly, have no issues with any booking made through this web overall good experience

Vendor Response

by Apptricity on December 15, 2016

Thank you very much for your review!

Great software

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This program makes it easy to navigate and all the detail transactions on the credit card get uploaded to the system. This intends, makes it convenient to review the expenses and submit the expense report for approval. You are able to put in notes were needed, and also attach the respective receipts. In terms of hotel accommodations, it allows you to break down the total charges by room cost, and any other taxes. Last but not the least, before submitting your expense report for approval, it reminds you if you have added all tips, etc.

Vendor Response

by Apptricity on December 15, 2016

Thanks for your great comments. We're glad you like Apptricity Travel & Expense!

it's ok i guess

Dec 14, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: Could be simpler, there are too many screens to go through. Applicable accounts aren't always listed, but that's probably the company and not Apptricity.

Vendor Response

by Apptricity on December 15, 2016

We appreciate your review. You'll be pleased to know that our software updates now deliver significantly more automation and drag-and-drop to our interface, reducing the number of steps needed to create, file and approve reports. We look forward to you seeing it soon!

Best Customer Service!

Dec 05, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Moving around the system is quick. Again, the customer service, no complaints there.

Cons: I have a lot of employees frustrated with the use of the product. Number one complaint, not the most user-friendly system.Not as user-friendly as it could be. Reporting could be better.

Overall: As for me, Apptricity does have the best customer service. Always willing to help resolve issues and get back to me in a timely manner. Undo
user.

Vendor Response

by Apptricity on December 08, 2016

As an important user of Apptricity Travel & Expense, we appreciate your review of both our product and service. Once you're updated to our current software, we think you and your employees will discover a big improvement in ease of use. Also, we hope you'll find that our enhanced reporting capabilities can help you create more customized reports that meet your needs more fully. Thanks very much for your review, and we look forward to continuing to give you the best customer service!

Apptricity

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The APP is very easy to use, snapping pictures of receipts really speeds up the process. Using it on my computer is just an easy and user-friendly.

Vendor Response

by Apptricity on December 08, 2016

Thank you so much for your review. We're glad you're pleased with Apptricity Travel & Expense - both mobile and online.

Apptricity is tricky...

Dec 05, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Speed at which expenses are available

Cons: Difficult to navigate.

Overall: Difficult to use. Not clear how to navigate. However, very detailed and like how quickly expenses are available to submit.

Vendor Response

by Apptricity on December 08, 2016

Thank you for your review. Since your company uses an older version of Apptricity Travel & Expense, I believe that your navigation issues have been addressed in our more recent software, where we've added more automation and drag-and-drop functionality, reducing the number of steps needed to create, file and approve reports. We hope you'll see the improvement soon!

Great experience

Dec 03, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is easy to use and makes submitting an expense report so easy in just a few steps. So glad we have this application.

Vendor Response

by Apptricity on December 08, 2016

Thanks for being an Apptricity user!

Good product

Dec 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall I like apptricity. Sometimes it locks up, but that may be too crowded bandwidth. Very easy to use and convenient. I'm on the go a lot, apptricity makes it easy to keep up with the expenses of being a tracking salesman.

Vendor Response

by Apptricity on December 08, 2016

Thanks for your review! We're very glad you like Apptricity Travel & Expense.

Servise review

Dec 03, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Fast response

Cons: It doesn't navigate to step properly

Overall: It's a good tool but would like it to be more user-friendly on expense split.
Would like to see easy fill in reports Hotel on travel split category more user-friendly
Thanks

Vendor Response

by Apptricity on December 08, 2016

We really appreciate your review! You'll be happy to know that Apptricity software updates have wizards that simplify several well-known headaches of expense entry - including making it easy to split expense items on hotel bills! We look forward to making your expense management even easier and more convenient.

Great mobile app function!

Dec 03, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mobile app. You can enter expenses on the go.

Cons: You cannot submit an expense report from your phone. You have to finalize it in a computer

Overall: Apptricity is very helpful and it serves us as a great tool to do expense reports on the go. The mobile app is great and easy to use. The only downside I I have encountered is the fact that I cannot complete and submit an expense report from my phone.
Overall, a great tool that is easy to use.

Vendor Response

by Apptricity on December 08, 2016

Thanks for your great review. Happily, Apptricity's more recent versions of our application let you enter, complete and submit expense reports from your phone. You can even work on your expense reports when you're not in network coverage or using "airplane mode" and our app will download your reports and receipts when you're back online.

overall good survice

Dec 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have been using this site for about 2 yrs now and it is really easy to move around and add things when I need to. Service is fast and easy.

Vendor Response

by Apptricity on December 08, 2016

Thank you so much for your review!

Apptricity is a rather average expense reporting software

Dec 03, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Software is intuitive

Cons: Way too much manual processing and relies on a fast server, or lots of waiting between steps.

Overall: Apptricity is a bit cumbersome to use and should be more automated of a system. It requires way too many repeated clicking and relies on a fast server for expense reporting to not take up a significant chunk of time.

Vendor Response

by Apptricity on December 08, 2016

Jeff, thanks for your review. Your company has an older version of Apptricity Travel & Expense. We're happy to say we've addressed your issues with updates that deliver significantly more automation and drag-and-drop to our interface, reducing the number of steps needed to create, file and approve reports. We look forward to you seeing it soon!