# Apptricity Travel and Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Apptricity Travel and Expense the right Billing and Invoicing solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149081/Apptricity-Travel-Expense/reviews --- Apptricity Travel and Expense 4.1 (35) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Apptricity Travel and Expense Ease of use 3.9 Customer Service 4.2 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use D(T Delia (Dee) T. Complaince Lead Consumer Goods Used the software for: 2+ years ### "Best Customer Service!" December 5, 2016 3.0 As for me, Apptricity does have the best customer service. Always willing to help resolve issues and get back to me in a timely manner. Undo user. Pros Moving around the system is quick. Again, the customer service, no complaints there. Cons I have a lot of employees frustrated with the use of the product. Number one complaint, not the most user-friendly system.Not as user-friendly as it could be. Reporting could be better. Review Source Response from Apptricity December 8, 2016 As an important user of Apptricity Travel & Expense, we appreciate your review of both our product and service. Once you're updated to our current software, we think you and your employees will discover a big improvement in ease of use. Also, we hope you'll find that our enhanced reporting capabilities can help you create more customized reports that meet your needs more fully. Thanks very much for your review, and we look forward to continuing to give you the best customer service! CW Charles W. Service Manager Oil & Energy Used the software for: 2+ years ### "Ease Of Use" January 24, 2017 5.0 This is an easy process to understand and to submit expenses. It is easy to go back and look at previous reports as well as edit and save current ones. Pros Easy Cons Slow Review Source Response from Apptricity January 24, 2017 Charles, thanks for your review! FYI, Apptricity offers its software both in the cloud (SaaS) and on a customer's own servers, so we can't always control its performance. If you'd like our help, always feel free to contact us at support@apptricity.com and we'll do what we can! JF Juan F. Engineered Conveyor Sales Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great mobile app function! " December 3, 2016 5.0 Apptricity is very helpful and it serves us as a great tool to do expense reports on the go. The mobile app is great and easy to use. The only downside I I have encountered is the fact that I cannot complete and submit an expense report from my phone. Overall, a great tool that is easy to use. Pros Mobile app. You can enter expenses on the go. Cons You cannot submit an expense report from your phone. You have to finalize it in a computer Review Source Response from Apptricity December 8, 2016 Thanks for your great review. Happily, Apptricity's more recent versions of our application let you enter, complete and submit expense reports from your phone. You can even work on your expense reports when you're not in network coverage or using "airplane mode" and our app will download your reports and receipts when you're back online. JF Juan F. Sales Machinery Used the software for: 2+ years ### "Outstanding App" January 13, 2017 5.0 This product works very well. Very user-friendly and intuitive. It expedites the daunting task of expense reporting. Pros Ease of use and intuitive Cons An expense report cannot be completed on the app. In order to submit an expense report, one must go on the website to complete it. Review Source Response from Apptricity January 24, 2017 Happily, Apptricity's more recent versions of our mobile application let you take pictures of receipts, enter expenses and submit expense reports on your phone. You can even work on your expense reports when you're not in network coverage or when using "airplane mode," and our app will download your reports and receipts when you're back online. Thanks for your review, and we hope you'll be using it soon! EB Eric B. CSC Oil & Energy Used the software for: 2+ years ### "Great for our Company" January 24, 2017 4.0 Since we do quite a bit of our of pocket expenses apptricity makes it so we can get our money back into our pockets quicker and easier. Pros Quick Easy Cons Little Counter intiative to attach receipts Review Source Response from Apptricity January 24, 2017 Eric, thanks for your great review. Since your company's software release, we've simplified how you attach receipts to reports, along with adding extensive automation and drag-and-drop to our interface. You'll find it's now easier to attach receipts and do lots of other things, too. MR Marc R. Engineer Oil & Energy Used the software for: 2+ years ### "Very Good Service" January 24, 2017 5.0 I have enjoyed my interactions with Apptricity. They have provided very good service and have always met my needs and expectations. Review Source Response from Apptricity January 24, 2017 We are very proud of our excellent customer service. Thank you for your great review, Marc! AB Ashok B. Project Manager Oil & Energy Used the software for: 2+ years ### "APPRITRICITY USAGE" February 1, 2017 5.0 Overall experience was good. We need to have a feature to copy recurring expense which has all the entries same in the fields but only change the dates in the same report. Pros A lot of feature is very good. Reporting of expenses is fine. Cons Not very user-friendly or intuitive. Very hard to enter data. If the drop down list is large enough, it does not sort by itself Review Source JY Jeff Y. Engineer Food & Beverages Used the software for: 2+ years ### "Apptricity is a rather average expense reporting software" December 3, 2016 3.0 Apptricity is a bit cumbersome to use and should be more automated of a system. It requires way too many repeated clicking and relies on a fast server for expense reporting to not take up a significant chunk of time. Pros Software is intuitive Cons Way too much manual processing and relies on a fast server, or lots of waiting between steps. Review Source Response from Apptricity December 8, 2016 Jeff, thanks for your review. Your company has an older version of Apptricity Travel & Expense. We're happy to say we've addressed your issues with updates that deliver significantly more automation and drag-and-drop to our interface, reducing the number of steps needed to create, file and approve reports. We look forward to you seeing it soon! SW Susan W. Regional Production Planner Food & Beverages Used the software for: 2+ years ### "Apptricity is tricky..." December 5, 2016 4.0 Difficult to use. Not clear how to navigate. However, very detailed and like how quickly expenses are available to submit. Pros Speed at which expenses are available Cons Difficult to navigate. Review Source Response from Apptricity December 8, 2016 Thank you for your review. Since your company uses an older version of Apptricity Travel & Expense, I believe that your navigation issues have been addressed in our more recent software, where we've added more automation and drag-and-drop functionality, reducing the number of steps needed to create, file and approve reports. We hope you'll see the improvement soon! SB Seema B. Demand Planner Consumer Goods Used the software for: 2+ years ### "Servise review" December 3, 2016 4.0 It's a good tool but would like it to be more user-friendly on expense split. Would like to see easy fill in reports Hotel on travel split category more user-friendly Thanks Pros Fast response Cons It doesn't navigate to step properly Review Source Response from Apptricity December 8, 2016 We really appreciate your review! You'll be happy to know that Apptricity software updates have wizards that simplify several well-known headaches of expense entry - including making it easy to split expense items on hotel bills! We look forward to making your expense management even easier and more convenient. CG Carlos G. Manager Food & Beverages Used the software for: 1-2 years ### "use friendly, good customer support" December 14, 2016 4.0 Good service support, user-friendly, have no issues with any booking made through this web overall good experience Review Source Response from Apptricity December 15, 2016 Thank you very much for your review! MR Mark R. Used the software for: ### "Good Service" February 13, 2017 5.0 Feel that the service was very good and would use again in the future for any needs that might come up. Review Source JB Jonathan B. Engineering Standards Lead Oil & Energy Used the software for: 2+ years ### "Apptricity great for expensing work-related costs" February 1, 2017 4.0 The Cameron Group of Schlumberger has used Apptricity for several years with much success. I find it a straightforward method for detailing my expenses and submitting reports to my manager. I particularly enjoy the ability to upload scanned receipts to my reports, freeing me from retaining the paper originals and mailing them separately to Accounts Payable. Pros Ability to scan receipts and submit reports electronically. Cons Buttons to create/assign expenses to reports are not intuituve. Review Source CW Christian W. Engineer Oil & Energy Used the software for: 2+ years ### "Great tool for tracking expenses " August 26, 2018 3.0 Pros It does the job. It tracked the receipt, info, expenses, and any other detail information. Cons A bit hard to navigate. Not really a major con. Review Source FB Frederick B. Used the software for: ### "Great software" December 14, 2016 5.0 This program makes it easy to navigate and all the detail transactions on the credit card get uploaded to the system. This intends, makes it convenient to review the expenses and submit the expense report for approval. You are able to put in notes were needed, and also attach the respective receipts. In terms of hotel accommodations, it allows you to break down the total charges by room cost, and any other taxes. Last but not the least, before submitting your expense report for approval, it reminds you if you have added all tips, etc. Review Source Response from Apptricity December 15, 2016 Thanks for your great comments. We're glad you like Apptricity Travel & Expense! mM michael M. Used the software for: ### "User review" January 24, 2017 4.0 Use the tool daily to approve and submit expenses. Clicking and response are slow often. The GUI is a bit cumbersome and not visually appealing. No graphical representation or dashboard. Confusing navigation. otherwise, it seems reliable and simple. Pros Simple does what it needs to Cons Not graphical, confusing navigation Review Source Response from Apptricity January 24, 2017 You'll be pleased to know that our software updates now deliver significantly more automation and drag-and-drop to our user interface, reducing the number of steps needed to create, file and approve reports. We think this will address your issues and look forward to you seeing it soon! AV Alan V. Service Manager Oil & Energy Used the software for: 2+ years ### "Happy with Apptricity" January 24, 2017 5.0 All our Service Expenses are tracked and submitted to AP with Apptricity. Very easy to Learn and user-friendly. Pros Ease of learning and submitting to accounts payable. All items are tracked and ref. code selection is great. Cons Nothing. Review Source Response from Apptricity January 24, 2017 Thanks for reviewing us! DT David T. Used the software for: ### "Apptricity Travel & Expense User Review" January 24, 2017 4.0 The Apptricity software is relatively easy to use. The screen view of the expense report is not too easy to follow. It would be good to have a screen view more like the printed form of the expense report. Pros Easy to use. Cons Screen view of the expense report is not easy to follow. Review Source Response from Apptricity January 24, 2017 We appreciate your review. Apptricity's more recent software releases offer a much more intuitive interface that is simpler to use. We hope you will get to use a newer release soon. aS ashutosh S. Used the software for: ### "Ashutosh Feedback" January 24, 2017 3.0 The software can be made a lot user-friendly than currently, it is. A lot of features are difficult to understand and I always struggled to generate my expense report. Review Source Response from Apptricity January 24, 2017 Your company uses an older version of Apptricity Travel & Expense. Happily, our updates deliver significantly more automation and drag-and-drop to our interface, simplifying how you create, file and approve reports. We look forward to you seeing our improved interface soon, and thanks for your comments. ME Mark E. Used the software for: ### "Tracking Expenses" January 24, 2017 4.0 I like Apptricity overall. The fields were easy to navigate through and when printed, it was easy to track. On the downside, I had made a couple of mistakes and found it a little hard to go back and redo. Review Source Response from Apptricity January 24, 2017 You'll be pleased to know that our software updates now deliver significantly more automation and drag-and-drop to our interface, reducing the number of steps needed to create, file and approve reports. Thanks so much for your review. ML Matthew L. Used the software for: ### "it's ok i guess" December 14, 2016 3.0 Could be simpler, there are too many screens to go through. Applicable accounts aren't always listed, but that's probably the company and not Apptricity. Review Source Response from Apptricity December 15, 2016 We appreciate your review. You'll be pleased to know that our software updates now deliver significantly more automation and drag-and-drop to our interface, reducing the number of steps needed to create, file and approve reports. We look forward to you seeing it soon! KM Kevin M. Used the software for: ### "Review from a user" February 1, 2017 2.0 Software does what it is suppose to do, but the steps to complete actions are not complete. An example is adding the names of associates who attending something with me. After entering the names, if I push one button to exit my changes are discarded without telling me and I have to complete the step again. The system is not obvious for which button is save and continue and which is cancel and go back. Review Source EP Edison P. Field Service Tech Oil & Energy Used the software for: 2+ years ### "Satisfaction Guarantee" February 2, 2017 4.0 Easy to locate/navigate in Schlumberger Web page. Selection tabs and wizards tab are self explanatory. Pros Easy use. Cons Slow access after Schlumberger migration. Review Source JB Jeremy B. Used the software for: ### "Simple to use" January 24, 2017 4.0 A bit old in format but functional and simple to use. Apptricity allows me to complete a travel/expense report in minimal time. Pros Simple to use Cons Needs a facelift Review Source Response from Apptricity January 24, 2017 Thanks for your comments. You may be interested to know that our more recent software releases offer a more modern and intuitive interface that is simpler to use. We hope you will get to use it soon. AC Aric C. Used the software for: ### "Good product" December 3, 2016 5.0 Overall I like apptricity. Sometimes it locks up, but that may be too crowded bandwidth. Very easy to use and convenient. I'm on the go a lot, apptricity makes it easy to keep up with the expenses of being a tracking salesman. Review Source Response from Apptricity December 8, 2016 Thanks for your review! We're very glad you like Apptricity Travel & Expense. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.