--- title: "InkSoft Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InkSoft Software - reviews, pricing plans, popular comparisons to other Web to Print products and more." source_url: "https://www.capterra.com/p/149085/InkSoft/" page_type: "product" language: "en" --- # InkSoft Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InkSoft ## What is InkSoft? InkSoft is the all-in-one e-commerce platform for branded merchandise. From order to delivery, InkSoft provides all the tools you need to sell custom branded merchandise so you can grow faster. ## What is InkSoft used for? [Web to Print](https://www.capterra.com/web-to-print-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InkSoft?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.inktavo.com/&name=InkSoft) ## InkSoft Overview Updated August 2026 AI summary InkSoft provides a web-based solution for businesses of all sizes needing tools for web to print, apparel management, and eCommerce. It combines catalog and content management, product configuration, order processing, and approval workflows. Notable features include drag-and-drop design, inventory and shipping management, customizable branding, and integrations with third-party systems, all accessible via cloud deployment across devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InkSoft 4.0 (12) VS. [4.6 (59)](https://www.capterra.com/p/110250/OnPrintShop/reviews/) Starting Price $299 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (12) Ease Of Use 4.5 (59) Value For Money 3.5 (12) Value For Money 4.6 (48) Customer Service 4.6 (11) Customer Service 4.7 (58) ## InkSoft alternatives [4.2 (2,067)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Xentral Software](https://www.capterra.com/p/185775/Xentral-Software/) [4.5 (46)](https://www.capterra.com/p/185775/Xentral-Software/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185775/Xentral-Software/) [View all alternatives](https://www.capterra.com/p/149085/InkSoft/alternatives/) ## FAQs about InkSoft Overview ### Which roles and teams benefit most from InkSoft? InkSoft is most used by business owners, executives, and operations leaders who need to manage print shop workflows, online stores, and order processing in one system. Sales, customer service, and marketing teams use it to handle customer communication and storefronts, while designers and project coordinators support artwork approvals and production handoffs. Answer based on 12 reviews Overview ### What company size and specific industries is InkSoft built for? InkSoft is designed for print shops, apparel decorators, and promotional product distributors. It targets businesses in the printing and decorated apparel sectors, along with companies that sell branded merchandise and promotional items. The description does not specify company size, so the audience is defined primarily by industry. Features and Usability ### What are the key features of InkSoft? InkSoft offers catalog management, online catalog tools, and product configurator features for print ordering and design setup. It includes order management, order tracking, and purchase order management, plus quotes/estimates, cost estimating, and approval workflow. Additional features include custom branding, reporting, inventory management, shipping management, and third-party integrations. Integrations ### Which third-party tools and platforms does InkSoft integrate with? InkSoft integrates with 10 third-party tools, including analytics and tracking platforms Google Analytics 360 and Google Tag Manager 360, email tool Mailchimp, accounting options QuickBooks and QuickBooks Online, and commerce and operations platforms Order Desk, Printavo, ShipStation, ShopWorks, and TaxJar. Getting Started and Support ### What training and onboarding options does InkSoft offer? InkSoft provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and product review. Getting Started and Support ### What customer support options does InkSoft offer? InkSoft provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support coverage is listed across multiple channels, giving users several ways to seek help with product questions and issues. ## Features AI summary Based on 664 Web to Print reviews Capterra reviewers point to these as the top features buyers look for in web to print software: - **Drag & Drop** (**51%** of reviewers rated this feature as critical) - **Product Configurator** (**49%**) - **Order Management** (**50%**) InkSoft supports all three of the features reviewers rank highest: **Drag & Drop**, **Product Configurator**, and **Order Management**. Together, these capabilities help businesses create custom products more easily, manage order details accurately, and give teams a smoother way to handle the full print buying process. Drag & Drop 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Product Configurator 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Customize the specifications of a finished product to meet the particular needs of a customer Order Management 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Customizable Branding 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Templates 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Sample files or documents that could be customized as needed or used as is Approval Workflow 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Route documents and other data through one or more stakeholders for review and approval InkSoft 40 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost Estimating: Forecast the cost and resources required to complete a project - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Image Editing: Edit, touch up, and convert images for publishing - Image Library: Store and manage images - Inventory Management: Track and manage inventory levels to maintain proper supply - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Store Printing: Print from multiple store locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Preview Functionality: Preview materials before finalizing projects - Print Management: Helps control, track and monitor printing processes - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Templates: Sample files or documents that could be customized as needed or used as is - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (12) 3.9 Based on 12 reviews ## Pricing Value for money 3.5 (12) Basic $299.00 Flat Rate,Per Month Value for money 3.5 (12) 3.5 Based on 12 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ TaxJar](https://www.capterra.com/p/163419/TaxJar/)[ Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/)[ ShopWorks](https://www.capterra.com/p/220055/ShopWorks/)[ Printavo](https://www.capterra.com/p/154421/Printavo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (11) 4.6 Based on 11 reviews ## User reviews Overall rating 4.0 Based on 12 reviews Filter by rating 5(6) 4(2) 3(2) 2(2) 1(0) Mentioned topic Sorted by most recent BB Brendan B. Sales Apparel & Fashion ### "A Merchandise Maker's Dream" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 Pros I thoroughly enjoyed using InkSoft when helping customers design their merchandise. From Shirts, to mugs, I could manage the graphics and the products their were going on. Cons Nothing in particular was a glaring issue for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Adam B. Owner Wholesale ### "Not Suitable for Canadian Businesses " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 November 24, 2022 Extremely frustrated with Inksoft as the software does not support Canadian taxation rules. They had the functionality when we purchased it years ago and it was removed recently without notifying customers. This has created a lot of re-work and unnecessary headaches for our customer service team, managing incorrect orders. Pros The software is user-friendly, easy to manage stores without a lot of training. Cons There seems to be no clear development path with a patchwork of legacy features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Matt T. Director of Operations Apparel & Fashion ### "Good Product " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 6, 2022 Pros Product is very easy to use and setup. It takes very little time to setup a brand new basic store for a customer. Cons Customization options are somewhat limited. Would like to be able to have 1 product listed and the customer chose the logo they want instead of having to make each product individually. Also, cannot bulk add products to stores which makes store making a little time consuming if you have more advanced or larger stores. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Brandon M. CEO Apparel & Fashion ### "Used for years, Glad to be Gone" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 September 22, 2022 Pros Front end features were great but an "upgrade" removed the most important features and made it best only for non-changing products. Cons Cannot access your own data in a way that allows you to market to your customers. Huge price increases without clear notification. Features added and deleted even if it made user sites unusable by their customers. Lack of communication is a constant issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ozan Emrah C. Business Analyst Computer Software ### "Amazing Order Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 9, 2022 It is a life-saving utility for order management. Pros It is very user friendly, easy-to-use order management software. Cons It could be better with integrations to other softwares. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kitty B. CEO Printing ### "Complicated and Expensive " 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 May 7, 2022 The customer service is excellent, the product over priced and complicated. Pros I liked the ability to load the catalogs from other suppliers and customize products and add them into the website Cons Website builder limited, it's a lot of work to get this off the ground, it was really expensive. They told me I could run 30k through it easy and I never even made my money back. Switched from [Printavo](https://www.capterra.com/p/154421/Printavo/) I wanted to tie my store and ordering together Alternatives considered [Printavo](https://www.capterra.com/p/154421/Printavo/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YS Yolanda S. Graphic Designer Apparel & Fashion ### "Industry Specific Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 3, 2019 With Inksoft, we are now able to cater to a wider market of people's needs. They can use their own artwork, manage their own approvals and when the customer approves their art, it takes the liability off the company for mistakes in grammar or spelling. Pros We have the deluxe version with the Design Studio and the Point-Of-Sale system. The training takes a bit, but they go at your pace. Our customers love the ease of use from the design and purchasing standpoint and we like the capabilities from the back end. The best part is the unlimited support. Their support (and even sales) team are ready to ask any question, no matter how stupid or how many times you have asked it. Cons Hard to catch on at first, and some of the features are glitchy. Overall, I do think this product is great. Reasons for choosing InkSoft Ease of Use, Price, Dependability, Capability, Features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Assistant Project Manager Computer Software ### "It is a good tool which is helpful to run a printing business. User friendly and easily accessible.." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 July 26, 2018 Pros It is a good tool which is helpful to run a printing business. User friend ly interface. Helps in business expansion. Can print you own designs . Easy access. Customization can be do ne from customer end directly on the aite. Cons Cost can be trimmed more. Interface can be improved by adding new features and icons. A demo is required in general to the requirement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kevin J. Customer Service and Marketing Specialist ### "Very good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 28, 2018 Very good for online stores and a fantastic customer service, support team. Pros Great software for online stores. Functionality is good in most cases, and their customer service and technical support teams are fantastic Cons Some features are out dated. Limited customization is available. Pricing is not based on use, but rather a time period. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ET Eugene T. Owner Apparel & Fashion ### "Overall, InkSoft is great software." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 21, 2018 More productive, increased sales, more organized, and more professional. Pros InkSoft's online stores and rapid product creator are insanely cool and powerful. Makes it incredibly fast and easy to make online stores for my customers. I even use this to present to new customers. Cons Could be easier to set up. Took longer than expected to get set up and learn the software...but I'm glad I did. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149085/InkSoft/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [OnPrintShop vs InkSoft](https://www.capterra.com/compare/110250-149085/OnPrintShop-vs-InkSoft)