# InkSoft Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about InkSoft Software - reviews, pricing plans, popular comparisons to other Web to Print products and more.

Source: https://www.capterra.com/p/149085/InkSoft

---

# 

 InkSoft Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

InkSoft

## What is InkSoft?

InkSoft is the all-in-one e-commerce platform for branded merchandise. From order to delivery, InkSoft provides all the tools you need to sell custom branded merchandise so you can grow faster.

## What is InkSoft used for?

[Web to Print](https://www.capterra.com/web-to-print-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$299

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for InkSoft?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.inktavo.com/&name=InkSoft)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### InkSoft

4.0 (12)

VS.

[4.6 (56)](https://www.capterra.com/p/110250/OnPrintShop/reviews/)

Starting Price

$299

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (12)

Ease Of Use

4.5 (56)

Value For Money

3.5 (12)

Value For Money

4.6 (45)

Customer Service

4.6 (11)

Customer Service

4.7 (55)

## InkSoft alternatives

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (51)](https://www.capterra.com/p/133836/B2B-Wave/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (13)](https://www.capterra.com/p/237107/Candid/reviews/)

Starting price

$179.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/149085/InkSoft/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Templates

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

Approval Workflow

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

Content Management

2.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Customizable Branding

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Multi-Store Printing

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Print from multiple store locations

InkSoft 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Create and manage digital catalog of products/services with their details, specifications, and price

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Forecast the cost and resources required to complete a project

Accept and process credit card transactions

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Edit, touch up, and convert images for publishing

Store and manage images

Track and manage inventory levels to maintain proper supply

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Print from multiple store locations

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Preview materials before finalizing projects

Helps control, track and monitor printing processes

Customize the specifications of a finished product to meet the particular needs of a customer

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Sample files or documents that could be customized as needed or used as is

Edit text as needed

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.9 (12)

3.9

Based on 12 reviews

## Pricing

Value for money

3.5 (12)

Basic

$299.00

Flat Rate,Per Month

Value for money

3.5 (12)

3.5

Based on 12 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

TaxJar](https://www.capterra.com/p/163419/TaxJar/)[

Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/)[

ShopWorks](https://www.capterra.com/p/220055/ShopWorks/)[

Printavo](https://www.capterra.com/p/154421/Printavo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (11)

4.6

Based on 11 reviews

## User reviews

Overall rating

4.0

Based on 12 reviews

Filter by rating

5(6)

4(2)

3(2)

2(2)

1(0)

Mentioned topic

Sorted by most recent

BB

Brendan B.

Sales

Apparel & Fashion

### "A Merchandise Maker's Dream"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2024

Pros

I thoroughly enjoyed using InkSoft when helping customers design their merchandise. From Shirts, to mugs, I could manage the graphics and the products their were going on.

Cons

Nothing in particular was a glaring issue for me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Adam B.

Owner

Wholesale

### "Not Suitable for Canadian Businesses "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

November 24, 2022

Extremely frustrated with Inksoft as the software does not support Canadian taxation rules. They had the functionality when we purchased it years ago and it was removed recently without notifying customers. This has created a lot of re-work and unnecessary headaches for our customer service team, managing incorrect orders.

Pros

The software is user-friendly, easy to manage stores without a lot of training.

Cons

There seems to be no clear development path with a patchwork of legacy features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Matt T.

Director of Operations

Apparel & Fashion

### "Good Product "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 6, 2022

Pros

Product is very easy to use and setup. It takes very little time to setup a brand new basic store for a customer.

Cons

Customization options are somewhat limited. Would like to be able to have 1 product listed and the customer chose the logo they want instead of having to make each product individually. Also, cannot bulk add products to stores which makes store making a little time consuming if you have more advanced or larger stores.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Brandon M.

CEO

Apparel & Fashion

### "Used for years, Glad to be Gone"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

September 22, 2022

Pros

Front end features were great but an "upgrade" removed the most important features and made it best only for non-changing products.

Cons

Cannot access your own data in a way that allows you to market to your customers. Huge price increases without clear notification. Features added and deleted even if it made user sites unusable by their customers. Lack of communication is a constant issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ozan Emrah C.

Business Analyst

Computer Software

### "Amazing Order Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 9, 2022

It is a life-saving utility for order management.

Pros

It is very user friendly, easy-to-use order management software.

Cons

It could be better with integrations to other softwares.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Kitty b.

CEO

Printing

### "Complicated and Expensive "

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

May 7, 2022

The customer service is excellent, the product over priced and complicated.

Pros

I liked the ability to load the catalogs from other suppliers and customize products and add them into the website

Cons

Website builder limited, it's a lot of work to get this off the ground, it was really expensive. They told me I could run 30k through it easy and I never even made my money back.

Switched from

[Printavo](https://www.capterra.com/p/154421/Printavo/)

I wanted to tie my store and ordering together

Alternatives considered

[Printavo](https://www.capterra.com/p/154421/Printavo/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YS

Yolanda S.

Graphic Designer

Apparel & Fashion

### "Industry Specific Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 3, 2019

With Inksoft, we are now able to cater to a wider market of people's needs. They can use their own artwork, manage their own approvals and when the customer approves their art, it takes the liability off the company for mistakes in grammar or spelling.

Pros

We have the deluxe version with the Design Studio and the Point-Of-Sale system. The training takes a bit, but they go at your pace. Our customers love the ease of use from the design and purchasing standpoint and we like the capabilities from the back end. The best part is the unlimited support. Their support (and even sales) team are ready to ask any question, no matter how stupid or how many times you have asked it.

Cons

Hard to catch on at first, and some of the features are glitchy. Overall, I do think this product is great.

Reasons for choosing InkSoft

Ease of Use, Price, Dependability, Capability, Features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Assistant Project Manager

Computer Software

### "It is a good tool which is helpful to run a printing business. User friendly and easily accessible.."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

July 26, 2018

Pros

It is a good tool which is helpful to run a printing business. User friend ly interface. Helps in business expansion. Can print you own designs . Easy access. Customization can be do ne from customer end directly on the aite.

Cons

Cost can be trimmed more. Interface can be improved by adding new features and icons. A demo is required in general to the requirement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kevin J.

Customer Service and Marketing Specialist

### "Very good"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 28, 2018

Very good for online stores and a fantastic customer service, support team.

Pros

Great software for online stores. Functionality is good in most cases, and their customer service and technical support teams are fantastic

Cons

Some features are out dated. Limited customization is available. Pricing is not based on use, but rather a time period.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ET

Eugene T.

Owner

Apparel & Fashion

### "Overall, InkSoft is great software."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 21, 2018

More productive, increased sales, more organized, and more professional.

Pros

InkSoft's online stores and rapid product creator are insanely cool and powerful. Makes it incredibly fast and easy to make online stores for my customers. I even use this to present to new customers.

Cons

Could be easier to set up. Took longer than expected to get set up and learn the software...but I'm glad I did.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149085/InkSoft/reviews/)

Popular comparisons

[OnPrintShop vs InkSoft](https://www.capterra.com/compare/110250-149085/OnPrintShop-vs-InkSoft) 

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