# InkSoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is InkSoft the right Web to Print solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149085/InkSoft/reviews --- InkSoft 4 (12) [View alternatives](https://www.capterra.com/p/149085/InkSoft/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of InkSoft Ease of use 3.7 Customer Service 4.6 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ozan Emrah Ç. Business Analyst Computer Software Used the software for: 1-2 years ### "Amazing Order Management Software" May 9, 2022 5.0 It is a life-saving utility for order management. Pros It is very user friendly, easy-to-use order management software. Cons It could be better with integrations to other softwares. Review Source KB Kitty B. CEO Printing Used the software for: 1-2 years ### "Complicated and Expensive " May 7, 2022 5.0 The customer service is excellent, the product over priced and complicated. Pros I liked the ability to load the catalogs from other suppliers and customize products and add them into the website Cons Website builder limited, it's a lot of work to get this off the ground, it was really expensive. They told me I could run 30k through it easy and I never even made my money back. Alternatives considered [Printavo](https://www.capterra.com/p/154421/Printavo/) Switched from [Printavo](https://www.capterra.com/p/154421/Printavo/) I wanted to tie my store and ordering together Review Source Brandon M. CEO Apparel & Fashion Used the software for: 2+ years ### "Used for years, Glad to be Gone" September 22, 2022 2.0 Pros Front end features were great but an "upgrade" removed the most important features and made it best only for non-changing products. Cons Cannot access your own data in a way that allows you to market to your customers. Huge price increases without clear notification. Features added and deleted even if it made user sites unusable by their customers. Lack of communication is a constant issue. Review Source BB Brendan B. Sales Apparel & Fashion Used the software for: Less than 6 months ### "A Merchandise Maker's Dream" October 18, 2024 5.0 Pros I thoroughly enjoyed using InkSoft when helping customers design their merchandise. From Shirts, to mugs, I could manage the graphics and the products their were going on. Cons Nothing in particular was a glaring issue for me. Review Source YS Yolanda S. Graphic Designer Apparel & Fashion Used the software for: 2+ years ### "Industry Specific Software" December 3, 2019 4.0 With Inksoft, we are now able to cater to a wider market of people's needs. They can use their own artwork, manage their own approvals and when the customer approves their art, it takes the liability off the company for mistakes in grammar or spelling. Pros We have the deluxe version with the Design Studio and the Point-Of-Sale system. The training takes a bit, but they go at your pace. Our customers love the ease of use from the design and purchasing standpoint and we like the capabilities from the back end. The best part is the unlimited support. Their support (and even sales) team are ready to ask any question, no matter how stupid or how many times you have asked it. Cons Hard to catch on at first, and some of the features are glitchy. Overall, I do think this product is great. Reason for choosing InkSoft Ease of Use, Price, Dependability, Capability, Features Review Source MT Matt T. Director of Operations Apparel & Fashion Used the software for: 2+ years ### "Good Product " October 6, 2022 3.0 Pros Product is very easy to use and setup. It takes very little time to setup a brand new basic store for a customer. Cons Customization options are somewhat limited. Would like to be able to have 1 product listed and the customer chose the logo they want instead of having to make each product individually. Also, cannot bulk add products to stores which makes store making a little time consuming if you have more advanced or larger stores. Review Source VR Verified Reviewer Facilities Project Coordinator Used the software for: 1-2 years ### "Inksoft didn't work for me..." April 4, 2018 3.0 Pros We really liked the idea and the concept of Inksoft, but it never worked for us the same way it was sold to us. If the system is revamped and made more end-user friendly than I think this could be a wildly successful software. Cons We were not able to add a widget from Inksoft to our existing websites for customers to be able to customize their shirts. We were left to upload thousands of design elements that customers could use to make their designs, but it wasn't very time-efficient. Review Source Kevin J. Customer Service and Marketing Specialist Used the software for: 6-12 months ### "Very good" June 28, 2018 4.0 Very good for online stores and a fantastic customer service, support team. Pros Great software for online stores. Functionality is good in most cases, and their customer service and technical support teams are fantastic Cons Some features are out dated. Limited customization is available. Pricing is not based on use, but rather a time period. Review Source AB Adam B. Owner Wholesale Used the software for: 2+ years ### "Not Suitable for Canadian Businesses " November 24, 2022 2.0 Extremely frustrated with Inksoft as the software does not support Canadian taxation rules. They had the functionality when we purchased it years ago and it was removed recently without notifying customers. This has created a lot of re-work and unnecessary headaches for our customer service team, managing incorrect orders. Pros The software is user-friendly, easy to manage stores without a lot of training. Cons There seems to be no clear development path with a patchwork of legacy features. Review Source VR Verified Reviewer Assistant Project Manager Computer Software Used the software for: Less than 6 months ### "It is a good tool which is helpful to run a printing business. User friendly and easily accessible.." July 26, 2018 5.0 Pros It is a good tool which is helpful to run a printing business. User friend ly interface. Helps in business expansion. Can print you own designs . Easy access. Customization can be do ne from customer end directly on the aite. Cons Cost can be trimmed more. Interface can be improved by adding new features and icons. A demo is required in general to the requirement. Review Source RR Rod R. VP of Operations Used the software for: 2+ years ### "Powerful software with " April 4, 2018 5.0 Increased sales, better organization, and efficiency. Pros The online stores features and online desiger are the best available. New features are released every month with new extra cost. Excellent customer service and support. Cons I wish there was an easier way to use the API without being a developer. Hoping to see more integrations in the future. Review Source ET Eugene T. Owner Apparel & Fashion Used the software for: 6-12 months ### "Overall, InkSoft is great software." June 21, 2018 5.0 More productive, increased sales, more organized, and more professional. Pros InkSoft's online stores and rapid product creator are insanely cool and powerful. Makes it incredibly fast and easy to make online stores for my customers. I even use this to present to new customers. Cons Could be easier to set up. Took longer than expected to get set up and learn the software...but I'm glad I did. Review Source Similar Products Featured ## Related categories [Web to Print](https://www.capterra.com/web-to-print-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.