Sauce Labs

Sauce Labs

4.5 / 5 19 reviews

Who Uses This Software?

Software Engineers, Software Development Engineers in Test (SDET), Quality Engineers and Quality Assurance teams.


Average Ratings

19 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Pricing Details
    Free accounts are available for Open Source projects.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online

Vendor Details

  • Sauce Labs
  • saucelabs.com
  • Founded 2008
  • United States

About Sauce Labs

Sauce Labs provides the worlds largest cloud-based platform for automated and manual testing of web and mobile application. Test across 700+ browser / OS platforms, including iOS, Android & Mac OS X. Sauce supports Selenium, Appium, and JSUnit testing frameworks, and integrates with all of the top programming languages, test frameworks, and CI systems. Videos, screenshots, and HTML logs help pinpoint issues faster, and Sauce Connect allows secure testing behind corporate firewalls.


Sauce Labs Features

  • Hierarchical View
  • Move & Copy
  • Parameterized Testing
  • Requirements-Based Testing
  • Security Testing
  • Supports Parallel Execution
  • Test Script Reviews
  • Unicode Compliance

Sauce Labs Reviews Recently Reviewed!


Capterra-loader

Hooray ! Sause Labs gave me 100 of real devices with different aspects to complete my testings.

Jul 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 01. Most of the times i'm testing web applications. This gave me 100 of devices to deploy my testings. I have experienced it. It so real. Because of this i will do any QA task at any platform.

02. Sause labs User-Interface is very understandable. Anyone can simply work with this app.

03. Another thing is i can simply sign in to my account with different devices at the same time.

04. Its very easy to execute same test case in different devices at the same time. (Parallel Testings) It saves lot of my time.

05. Sause labs will give you a video of your executions on each device. So you can get a clear idea about executions.

06. In earlier days, I have used couple of computers with different OS's and browsers to execute my applications to test it. But with the "sauce labs cloud services" now i'm able to execute applications on various platforms with different browsers by just creating a simple test plan. It saves lot of my money.

07. It's easier to do automation with this Sause labs than other automation applications. I have experienced it lot.

08 . Finally reporting is my favorite part. Sause labs will provide beautiful screenshots and quality reports of each your devices. it will helps you to gather test results. This is awesome.

Cons: 01 . Main thing that i have faced was the cloud service is bit slow. Sometimes when i run a parallel executions it takes considerable long time to complete executions. I think that's all for me.

Overall: It saves my money and time a lot. Great software ! Great Sauce Labs !

Powerful solution with poor support

Apr 28, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: This is a good solution to scale your tests to multiple platforms. Cloud services such as SauceLabs allow you to save money and time you could spend for purchasing hardware, configuring it for running tests and maintenance. If you have test for one browser type, scaling it to different browsers types is easy (as all of SauceLabs browsers are driven via single WebDriver API). However, small updates in test code might be necessary due to browser specifics. SauceLabs pricing may look high, however, it is comparable to competitors' pricing. When thinking of cloud service provider you may compare them vs BrowserStack. For some usage plans (especially for small team) you may find cheaper options.

Pros :
Major browsers on major desktop and mobile platforms supported for both manual and automated tests execution.
Parallel test execution.
Manual access to the VM in the cloud (e.g., you can pause your test and drive the app in browser view).
Managing test run and VMs via REST. Ready java-library available.
Ability to record screenshots and video of running tests as well as commands log.
Easy accessibility via WebDriver API.
Environment spin up time

Cons :
Very slow support. They keep asking irrelevant questions or don't reply for a few days until they get more or less useful reply. Support speed depends on your account level.
Intermittent connection the the browser loss issue (once upon 200 tests).
"Non-natural" environment. Some of browsers has additional configuration that makes them a bit different from ones that users have. Not critical in most of cases though.
New features released pretty raw.
You may get stuck if you'll need to use some of their more rarely used features (e.g. Sauce Connect) as Support is normally slower there and bugfixes come later.
New mobile platforms support released with sufficient delay (e.g. Android 6 released in summer 2015 was still not available at the moment of this review: April 2016).

Excellent product for cross-platform automated testing

May 27, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Sauce Labs provides a solution to test your app against a wide range of browsers in different Operating Systems, using the Sauce Labs cloud.

Also, the tests execution is recorded in video, saved and available for you in your Sauce Labs account, making easier the debug process if any issue arises.

Cons: The tests execution is several times slower when using Sauce Labs. There is nothing else here to be remarked.

QA Analyst

Jun 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use their services and excellent customer service when I get stuck or need help.

Cons: Sometimes their service goes down, naturally, so tests will fail. But aside from that, not much cons to report

Overall: I went from a local setup running my tests to completely in the cloud with such ease. Sauce Labs makes it very easy to run your existing tests with their services.

Reliable mobile iOS testing provider with a focus on quality

May 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: With only a few months of service under our teams belt, it has been nothing but excellent. We joined during the web interface transition and it is a more enjoyable experience. Once tapped into their API our testing suites contain reliable information we can validate across the platform, switching between Sauce results and our own. This obviously makes troubleshooting much less daunting. Their documentation system is much improved. We rely on their services for mobile iOS and web testing across several projects.

The only caveat to mention, is the availability of the next release of iOS on their systems. Their adoption is a bit slow. I understand Sauce is making an effort to enhance their current infrastructure to make updating to the latest iOS release easier in the future.

What sealed the deal for me personally, is the dedication to providing free, unlimited access to their services for open sourced projects at a level that's actually worth while.

With the rebranding and a focus on providing physical device testing, Sauce seems capable of being a top service provider now and into the future.

A great way to run tests on many configurations

Jun 15, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: A good selection of platform options. Tunneling is great for enterprises. Manual testing and automated testing are both supported.

Cons: Could use more browser combinations. Such as Chrome browser on mobile platforms.

Overall: We started to use sauce for manual validation of mobile friendly sites. We have since added automated testing through Selenium and it has saved us time testing new and existing applications.

Recommendations to other buyers: Nope.

Sause Labs

Jun 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Sauce has been extremely valuable to our organization, it has allowed us to test on more devices, quicker. Documentation is great and support is responsive. Everytime I have had a request the saucelabs team has implemented the change.

One of best cross browsing testing software

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Best is cross browser testing and different OS testing. It will save lot of money to purchase devices. Provide sauce connect feature to connect with local network

Cons: UI should be improved. It is little bit slow and took sometime to perform action. Overall performance can be improved

Capterra-loader

I used it working in many companies running automated test cases with selenium, jbehave, etc

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It has many Platforms (OS, Browsers, devices, etc) , we save a lot of money thanks to that.
It runs faster
The video feature is great, we can see what happens when the automated test case fails

Cons: I need to run some test cases on ubuntu 16 with the latest firefox and chome browsers and they are not available

Great tool for cross-platform testing

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: - It provides a great range of cross-platform testing frameworks with numerous combinations of browsers and operating systems.

Cons: - Since it is cloud operated, it can be quite slow performing tests.
- The UI can be improved to provide an overall better experience.

Sauce is Great

Jun 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: We've been using sauce for months, and can't find another tool that provides as much value. We use it to parallelize our test runs on web, iOS and Android, and have seen a huge reduction in our testing cycles.

Manual Testing Asset

May 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: SLs is a staple for our legal company while testing. We use it for manual testing all of our websites, instead of buying hundreds of different devices. You can choose browser/OS combinations that are obsolete but perhaps your company still uses it. It's great that I know I can rely on them having the latest combinations soon after the release of an environment.
The con to SL is that it doesn't have horizontal viewing of mobile devices. Our company did have to invest in a tablet and mobile device because we needed to view the horizontal screen.

Great product... no self-management of VM's!

May 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used to manage a fleet (30+) of VM's to run my automated tests against. Since moving to Sauce Labs, and letting them manage the VM's, life has been so much better! It's more reliable and easier to use, compared to managing your own VM's. I've had literally no issues with running tests in Sauce Labs and I've been using it for years!

They also recently just added Jira integration, which saves time creating a Jira ticket right off the failed Sauce Labs test. Nice integration to save me a bit of time.

An affordable cloud-based application testing service.

May 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -It offers a wide range of OSs, browsers, and devices for testing.
-You can run automated tests on real devices.

Cons: -It is extremely slow, so you need to be patient.
-I have noticed screen tearing on multiple occasions.

Fulfill's need

May 02, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I needed a setup where i can run my automation tests on various OS & Browser combinations. Including mobile devices. Saucelabs is the right solutions.

Cross browser testing

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It helps me in testing same product in different OS and browsers. It saves lot of money to purchase physical device .

Best manual testing tool

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Save lot of money to purchase real devices and software
2. Good UI to test in different browsers and devices

Cons: It is very slow to perform mouse and keyboard operations. Need to fast the actions performed on devices

Used for extensive automated tests in Java and Ruby

Apr 28, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great! I loved being able to watch back the tests to see exactly where they failed.

Makes cross-browser testing a breeze

Jun 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I use SauceLabs to test a library I maintain in various legacy browsers (many versions of IE!). The service is incredibly simple to use - I had my tests running in 6 different browsers in parallel within 15 minutes of getting started.