--- title: "vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is vFairs the right Virtual Event solution for you? Explore 631 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149104/vFairs/reviews/" page_type: "reviews" language: "en" --- vFairs 4.8 (631) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of vFairs Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews RS Roberta S Board PresidentEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “vFairs helped us manage the exhibitors, sponsors and registrants for a full-day conference with more than 54 workshop sessions and 650 attendees. “ June 30, 2026 CR Christi R Director of EventsEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “We had 2 options for Live Streaming services we could use through vFairs for our event, and we were guided to use one that couldn't give us the features we needed.“ June 11, 2025 AP Adriana P Membership ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “vFairs helps us streamline the planning and execution of our conferences by centralizing event management in one platform.“ May 4, 2026 BS Brittney S Director, Digital Marketing and CommunicationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The scheduling feature didn't work and our emails didn't go out - had to go in and manually send them much later once we realized they didn't go out.“ June 27, 2025 Liam H Programme Marketing ManagerComputer & Network Security, 51 - 200 employeesUsed the software for: 6-12 months. “The lead scanning feature worked seamlessly for a large scale event, and the badge printing is relatively simple once you are trained on how to troubleshoot any issues that may arise.“ December 4, 2025 HR Hongli R Community SpecialistIndustrial Automation, 10,001+ employeesUsed the software for: Less than 6 months. “The only thing i noticed is the chat function: people's name get displayed but the chat window is empty, which can be confusing.“ June 18, 2025 AP Adriana P Membership ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “This makes coordination easier for our team, reduces manual work, and improves overall efficiency during the preparation phase.“ May 4, 2026 BK Bernard K Events & Technology ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “Also, pairing up the QR codes from the attendees we imported to vFairs from Cvent, with the name badges that we generated directly out of Cvent. While to some extent this was an issue we didn't adequately communicate to our attendees, they also expressed confusion and frustration with the QR code scanning, as they didn't understand that for them to connect the information in their vFairs app profiles with sponsors, exhibitors, and other attendees, they had to scan WITHIN the app, rather than simply using their phone/device cameras to scan the codes.“ August 10, 2023 ## Showing most helpful reviews Showing 1-25 of 631 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Oliver R. Community Engagement Lead Non-Profit Organization Management Used the software for: 6-12 months ### "\[sensitive content hidden\] is Awesome! " July 9, 2026 5.0 Pros For our event, the Virtual EFACON 2026, I really appreciated all the support from \[sensitive content hidden\] and his team. They were fantastic! Cons I wish there were more template options for building conference schedules rather than having to rely on one that was custom built, but overall I had a great experience. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Gather](https://www.capterra.com/p/10002522/Gather/) We needed a better, more elevated experience for our conference. Review Source RS Roberta S. Board President Education Management Used the software for: 6-12 months ### "vFairs helped our signature event be a great success and easy to manage" June 30, 2026 5.0 It was a very positive experience overall, and we plan to use them again for our NETWORK 2027 event this year. Pros vFairs helped us manage the exhibitors, sponsors and registrants for a full-day conference with more than 54 workshop sessions and 650 attendees. Our payment system was complicated, and vFairs was always able to make the customizations that we requested. The customer support from the project leader and the developers was terrific -- they were always accessible and quickly responsive. The product was a great value to us for the cost. Cons The dashboard, menu and reports were not as intuitive as they could have been and sometimes we wanted to extract information from the system when there didn't seem to be an easy way to do it on our own. When we asked vFairs team, they were always able to help. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing vFairs We felt we would get more value for our money with vFair and we did. vFair was able to do customizations that Whova could not. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Constant Contact's event management was too limited. Whova was too expensive. Review Source BS Brittney S. Director, Digital Marketing and Communications Non-Profit Organization Management Used the software for: Less than 6 months ### "\[sensitive content hidden\] delivered - the rest could have been better" June 27, 2025 3.0 Experience working with \[sensitive content hidden\] was a 10/10 Experience with the rest of vFairs (platform, user experience, capabilities, ease of use, etc.) 5.5/10 Due to the reasons I listed above, and more, I think there are better virtual conference solutions out there that are comparable in price. We don't plan to continue with virtual conferences (we're hoping to move entirely in-person), but if we ever need to again, we will probably consider another vendor. This platform is just too limited and there's no way anyone could set this up on their own without vFairs being heavily involved. Even changing a sentence on a page often had to go through vFairs instead of just being a quick 2 min change we could do ourselves. It was not what I expected and quite frankly was not what was "sold" to us in the beginning. I feel like \[sensitive content hidden\] oversold us on many things that never came to fruition. However, please do not let this review reflect negatively on \[sensitive content hidden\]. She was wonderful! Pros Working with \[sensitive content hidden\] was the highlight of our experience with vFairs. She was always available to answer any questions and was a large part of the reason our event was so successful. Cons There were several things we weren't happy about. 1. We were demoed many features that weren't included in our contract both before and after we signed the contract - scavenger hunt, photo booth, etc. 2. We had issues using vFairs to send marketing emails to registrants in 2023, but were told the issues had all been resolved and the system was upgraded since then. However, we had several issues this time too. The scheduling feature didn't work and our emails didn't go out - had to go in and manually send them much later once we realized they didn't go out. Our last email to attendees double sent, which I was told was due to "the email being processed by 2 cron jobs at the same time". Just makes us as an organization look silly for sending two emails back to back - looked like our error. 3. The back end was the least user friend of all the vendors we explored. Many things we wanted to do had to be done by putting in a request for vFairs to do it instead of us just quickly going in and doing it ourselves. Much of it seemed to be suitable for a developer to update and not the average customer, which was disappointing. Alternatives considered [Accelevents](https://www.capterra.com/p/144596/Accelevents/)[Cvent Webinar](https://www.capterra.com/p/10017522/Cvent-Webinar/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs We used vFairs in 2023 and liked that they had the history of doing a conference for us. Review Source RF Raquel F. Event Manager Hospitality Used the software for: Less than 6 months ### "Outstanding Client Support!" May 21, 2026 4.0 Pros The Customer Support is outstanding and I felt they were always there to help, thank you so much to \[sensitive content hidden\] and the team. The app is user friendly in general and has many features. Cons Few limitations for scheduling meetings within the app. We only had the app and it felt a bit complicated for all our information to be uploaded and to make changes - this may be different if you hire the whole suite. Alternatives considered [Meetmaps](https://www.capterra.com/p/149255/Meetmaps/) Reason for choosing vFairs Good value and it had interesting capabilities Switched from [Zuddl](https://www.capterra.com/p/215852/Zuddl/) We were looking for different options and wanted to test companies with a full suite as we also changed our virtual meetings tool. Review Source KD Kulvir D. Event Audience and Delegate Experience Manager Oil & Energy Used the software for: Less than 6 months ### "Exceptional Support" November 25, 2025 5.0 My overall experience with vFairs has been extremely positive. From the initial sales call onward, every query was handled quickly and with clear, responsive communication. The customer support has truly been exceptional—consistently attentive, helpful, and proactive. It’s one of the standout aspects of working with vFairs and has made the entire process smooth and reliable. Pros What I like best about vFairs is the exceptional support. My project manager, in particular, was incredibly thorough—responding to every single query with clear explanations and often taking the initiative to double-check details without being asked. Their proactive approach and consistent communication made the entire experience smooth and stress-free. Cons One area that could be improved is the dashboard analytics and reporting. The platform lacks more advanced, intuitive, and easily accessible analytics that would help track attendee behaviour and engagement in real time. More detailed reporting, segmentation, clearer visualisation tools, and greater flexibility in exporting or customising data would make it much easier to evaluate event performance and draw meaningful insights for conversion campaigns. Alternatives considered [EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Gripp](https://www.capterra.com/p/205636/Gripp/) Reason for choosing vFairs cost as mentioned previously but also the fact that you get unlimited support from project managers there are no limited hours Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Cost was the ultimate reason for the switch, cvent had very high fees on each product feature. Review Source SC Sarah C. Outreach Programs Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Launch Dayton Startup Week 2025" September 24, 2025 5.0 This was my first time being on the ground floor of choosing an event management platform. I didn't know what to expect, but from what my colleagues have described, the support we got from vFairs was remarkable. Pros The value for the cost of vFairs was extraordinary. Additionally, the support team response time and helpfulness a huge recommending factor. Our guests enjoyed the app, and we appreciated all the function, and the back-end analytics. Cons The process of networking our printer to the app was frustrating. That may have been complicated by our network set up, but it took two long set up Zooms. Again, though, the support team was patient and willing to give us a lot of time. Alternatives considered [Accelevents](https://www.capterra.com/p/144596/Accelevents/)[EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing vFairs Cost was the initial driving factor; though we had at least one platform that offered a similar cost. However, from the start, vFairs actually seemed to want to work with us. Several platforms made it clear that our event was too small for them to really care much. Switched from [Whova](https://www.capterra.com/p/149712/Whova/) As a team we were not happy with our Whova experience; and went looking for an alternative. Review Source Jana T. Meeting Planner Hospitality Used the software for: 6-12 months ### "vFairs for the Win! " December 1, 2025 4.0 Very good! Our project manager, \[sensitive content hidden\], was amazing - I don't think she sleeps! We will be using this platform again for future Virtual Meetings. Pros The overall value for money spent is great. We loved having so many choices for the virtual spaces. Our project manager, \[sensitive content hidden\], was so responsive and great to work with! Cons My client does not use Zoom so there was a learning curve with how that worked and coaching for speakers so they were comfortable. Alternatives considered [ON24](https://www.capterra.com/p/158766/ON24/) Reason for choosing vFairs Cost of product and overall value with all of the various options Review Source DM Darren M. Marketing Manager Food & Beverages Used the software for: 1-2 years ### "vfairs - event software " December 11, 2025 4.0 \[sensitive content hidden\] was outstanding in setting up and staying organized as she consistently kept meetings and agenda's moving forward Pros value for money and our customer liason was great to deal with Mobile app is slick and easy for pre-event registration Cons lack of integration with our systems Reporting is clunky and sometimes difficult to go back and retrieve Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing vFairs company suggested them, and met them at a conference Switched from [MealSuite](https://www.capterra.com/p/90911/ThreeSquares-Dining-Management/) cost and mobile capabilities were the reason i switched Review Source LS Lauren S. Co-Head of Events Financial Services Used the software for: Less than 6 months ### "Reliable, customisable & gets the job done and more!" September 8, 2025 5.0 I am delighted with my Vfairs experience thus far. Our event websites have definitely upgraded from our previous supplier and have a much more professional look and feel. Pros I like that they have proactive hands-on customer support, speedy response times, and the customisation ability. Cons It can be complicated for those without an IT background, but the team is always happy to support, and it can be made more simple. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Cost, customer service was lacking, limited functionality within the base product. Review Source IB Iris B. Graphic Designer Computer Software Used the software for: Less than 6 months ### "Great service." June 22, 2026 5.0 I think this platform is very helpful as a digital event manager and would recommend it again to other companies. Pros The outstanding support our project manager \[sensitive content hidden\] gave us. She instructed us precisely and gave us the company we needed to finish the project. Cons The page managers aren't too intuitive, I needed a lot of help to get familiar with the platform. But once we understood it was easier to use. Review Source NC Natasha C. Director of Education Hospital & Health Care Used the software for: Less than 6 months ### "VFairs Review" June 30, 2025 5.0 The platform is easy to use, featuring a user-friendly and modern app that makes navigating events seamless. The support team is very engaging and helpful, always ready to assist whenever needed. Their guidance made setup and participation stress-free. Overall, vFairs offers a smooth, professional, and enjoyable experience for both hosts and attendees. Pros VFairs has a user-friendly setup, and outstanding support. It’s a smooth, professional experience from start to finish. Cons Although my experience has been very positive, I wish I had a better understanding of the backend to make quick changes on my own. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Webex was no longer offering the service to smaller organizations. Only enterprise Suites Review Source AG Andy G. VP of Procurement Food & Beverages Used the software for: Less than 6 months ### "V-Fair at Food Centric Beachside" February 20, 2025 5.0 I went from concerned about implementation to satisfaction with the overall experience. Look forward to next year. Pros First time around with V-Fair and the entire process went perfect. From initial set up of allowances to actual staff being present for registration of our customers. Each V-Fair associate was professional and attentive to our needs. Cons More training for our associates and vendors. When something is new, there is hesitation. Must create a user-friendly approach to this new technology. Review Source VR Verified Reviewer Associate, Operations and Marketing Strategist Commercial Real Estate Used the software for: Less than 6 months ### "Basis Investment Group - Annual Investor Conference" September 3, 2025 5.0 We met with several providers before choosing vFairs and were blown away by the ease of use of the platform as well as the team's support. Pros vFairs was very easy to use and the team was very on top of our deadlines with fast response times. The platform was very professional looking. Cons We had a positive experience with vFairs. Having met with several providers and switching from a previous provider, we enjoyed our experience. Review Source MR Mary R. SVP Marketing Education Management Used the software for: 2+ years ### "vFairs Review" July 1, 2025 5.0 Great - very responsive to requests. \[sensitive content hidden\] is very helpful with questions and is very responsive when I email him. Pros The flexibility of allowing us to brand our event in any way that we want. I like that we can remove what we don't use and add things we need - like an extra room or hall. Cons I wish I could do more of the backend things instead of requesting to be done. Most things I can do, but when it comes to graphics etc., it would be easier to do them. Review Source JM Jessica M. Project Coordinator Events Services Used the software for: Less than 6 months ### "Great customer service " February 10, 2026 5.0 Very good custoemr service, always on it and came back with quick responses and solutions to any issues we faced. Pros The quick customer service and value for money. Our client doesn't liek to spend loads on platforms as they are a charity so this works really well. Cons Having to make changes through people and not being able to go in and change it myself. would be good to be able to make small changes. Review Source JB Julie B. Marketing Sr. Consultant Insurance Used the software for: 1-2 years ### "Great virtual experience platforms" December 8, 2025 5.0 Great virtual experience. Pros The virtual experience and templates available. Cons Not getting as much consumer engagement. Review Source NR Nicole R. Senior Manager, Alumni Relations Non-Profit Organization Management Used the software for: 1-2 years ### "SCA 2025 Virtual Conservation Career Fair a success due to continued partnership with VFairs" February 20, 2025 5.0 An overwhelmingly positive experience with the VFairs team and platform. Their project management, personability, and technical support is phenomenal. Pros The team at VFairs, Hamda, Sidrah, and Faha,has been absolutely outstanding to work with. Their responsiveness to our organization's needs is exceptional, and they go above and beyond to ensure we have everything necessary for a seamless and successful Virtual Conservation Career Fair. Their professionalism and attention to detail have made all the difference in creating a smooth experience for us. The platform itself is amazing, too, allowing easy use and an engaging experience for our attendees and exhibitors. Cons Needing to understand how to best utilize the platform updates earlier on - there were a lot of great updates this year that I should have had a better hold on before the fair. Review Source SK Sally K. Professor Non-Profit Organization Management Used the software for: 1-2 years ### "ICCHNR conference 2025" April 21, 2025 5.0 Excellent, especially as w ehad to chnage from a viirtual conference to a mobile app it was all smoothly handled and very professional Pros the professionalism of Ammara our project manager, the flexibility and rapid response, really good communication and support Cons There was nothing that I disliked, everything about VFairs has been of high quality Review Source KW Kimberly W. IT Vendor Manager Information Technology and Services Used the software for: 6-12 months ### "Great Software!!!" March 20, 2025 5.0 It was great! I would use them again if we decide to do more events like this. Pros The PM that we were assigned, \[sensitive content hidden\], was truly amazing! She was KEY to making this event a success! Cons Nothing to report. They are very flexible and the software platform is really great! Review Source GL Georgia L. Technologist Non-Profit Organization Management Used the software for: 6-12 months ### "Vfairs - a great site for virtual events customizable for your needs" February 20, 2025 5.0 Great, we have been able to customize the site exactly for our needs Pros Regular assistance and guidance, easy to use site Cons There are some extra features that could be added Review Source RC Reginald C. President, Operations and Fulfillment Staffing and Recruiting Used the software for: 6-12 months ### "Lots of options to customize your event" April 8, 2025 5.0 Overall, the experiences have been pleasant. The staff has been super responsive. Pros Once we got inside and was able to play around with it, it was very intuitive to use. There are a lot of options to choose from to make the events as customizable as possible Cons I guess it is a pro and a con - there were a lot of options, many of which did not apply to us and was wondering what they were used for. Review Source JJ Josh J. Attraction Manager Hospital & Health Care Used the software for: 2+ years ### "Good experience with Vfairs" March 10, 2025 5.0 Pros Easy to use, helpful account managers and innovative features Cons Some technical issues around video playback for webinars Review Source EB Elena B. Research Assistant Professor Education Management Used the software for: 6-12 months ### "Very positive experience working with Ammemah" December 18, 2024 5.0 The experience working with vFairs in general, and with Ammemah Naeem in particular, was positive. Pros I worked with \[sensitive content hidden\] and she made sure that the conference platform was built according to our needs and preferences. She ensured all the details were ironed out before the launch of the platform and that all the deadlines were met. She was very professional and always ready to answer any questions, and she made sure all our requested changes to the platform were implemented promptly. Cons Some people in the conference audience complained about difficulty finding information in the platform. Review Source AIC Andreea Ioana C. Digital Marketing Manager Food & Beverages Used the software for: Less than 6 months ### "First time user - usefull app" March 28, 2025 5.0 The Vfairs team aimed to make the process as easy as possible for setting up the sessions and events details. Overall, the app was a nice add-on for our team event Pros The support of Fatimha th rough setting up the app and making the process easy. There are a lot of options available on what can be done with the app and it looks like a great tool for exhibitions though I did not get the chance to test it yet for that purpose Cons If you do not use Vfairs on day-to-day basis it may take a while to get your head around it . Review Source LB Laura B. Associate Director Hospital & Health Care Used the software for: 6-12 months ### "Wonderful conference and training platform" December 9, 2024 5.0 We first contracted with vFairs to provide one virtual conference. We were so happy with the outcome, we have since contracted with them to host an additional conference and create a virtual training platform for us. Pros They are extremely flexible, dedicated to customer needs, and get at customer service. Cons We have been happy with all the service that vFairs has provided. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.