--- title: "vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is vFairs the right Festival Management solution for you? Explore 635 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149104/vFairs/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- vFairs 4.8 (635) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of vFairs Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews RS Roberta S Board PresidentEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “vFairs helped us manage the exhibitors, sponsors and registrants for a full-day conference with more than 54 workshop sessions and 650 attendees. “ June 30, 2026 CR Christi R Director of EventsEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “We had 2 options for Live Streaming services we could use through vFairs for our event, and we were guided to use one that couldn't give us the features we needed.“ June 11, 2025 AP Adriana P Membership ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “vFairs helps us streamline the planning and execution of our conferences by centralizing event management in one platform.“ May 4, 2026 BS Brittney S Director, Digital Marketing and CommunicationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The scheduling feature didn't work and our emails didn't go out - had to go in and manually send them much later once we realized they didn't go out.“ June 27, 2025 Liam H Programme Marketing ManagerComputer & Network Security, 51 - 200 employeesUsed the software for: 6-12 months. “The lead scanning feature worked seamlessly for a large scale event, and the badge printing is relatively simple once you are trained on how to troubleshoot any issues that may arise.“ December 4, 2025 HR Hongli R Community SpecialistIndustrial Automation, 10,001+ employeesUsed the software for: Less than 6 months. “The only thing i noticed is the chat function: people's name get displayed but the chat window is empty, which can be confusing.“ June 18, 2025 AP Adriana P Membership ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “This makes coordination easier for our team, reduces manual work, and improves overall efficiency during the preparation phase.“ May 4, 2026 NB Nia B Head of EventsFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Building the app was quite complicated at times when you are using it separately to the event website element.“ June 4, 2025 ## Showing most helpful reviews Showing 1-25 of 635 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Janelle J. Strategy Director Used the software for: Less than 1 year ### "Great user interface; Great service" October 22, 2026 5.0 Pros Vfairs provided an innovative platform that did a great job of guiding engagement. Our implementation team provided excellent customer service and support leading up to and throughout the event. Cons No major dislikes. This was a great experience. The Zoom integration had some hiccups but we were able to work around them. Review Source Michelli C. Strengthening Families Program Manager Used the software for: Less than 1 year ### "Positive experience using vFAIRS for the first time for our 1,000-person Child Abuse Prevention Conference." October 7, 2026 5.0 vFAIRS was a great fit for our first-time 1,000-person conference. The app was intuitive, highly customizable, and included fun features like a scavenger hunt. Weekly check-ins with our contact kept planning on track. We had some time zone issues on event day, but the support team was responsive. We'd recommend it. Pros We had a standing weekly touchpoint with \[sensitive content hidden\], who provided excellent support and made sure we always knew our next steps. We loved how minimal and customizable the app interface can be. With past event apps, we couldn't modify or hide features, but vFAIRS let us tailor the app to our conference. The scavenger hunt added fun and whimsy, and we appreciated being able to upload speaker handouts and slides and letting attendees build personalized agendas. The app felt intuitive for our participants. Cons On event day, we ran into time zone issues. Attendees received notifications an hour early, and the support team fixed that quickly once we reached out. Later, we noticed the "in progress" session label was ahead of the real schedule and had to contact them again. We'd advise other users to verify every time-based setting ahead of time. Additionally, there are no pre-set email templates, so we built ours from scratch (with an example from \[sensitive content hidden\]), and the chat feature went unused because it wasn't clear how attendees could start a room. Next time, we'll create rooms in advance. Review Source DA Denise A. Network and Event Coordinator Used the software for: 1-3 years ### "Great Service " September 23, 2026 5.0 Overall experience with vFairs: My overall experience with vFairs has been very positive. The platform has enabled us to deliver professional, engaging virtual events with ease, offering a comprehensive set of tools for registration, attendee management, content delivery and reporting. The attendee journey is generally smooth and intuitive, and the platform performs reliably during live events. The customer support team has been responsive and knowledgeable, helping to resolve issues quickly when needed. While there is room for improvement in some areas of usability and platform customisation, vFairs has proven to be a valuable and effective solution for managing virtual events and webinars. Pros vFairs provides an intuitive and reliable platform for hosting virtual events, with strong attendee management and engagement features. The registration process is straightforward, reporting tools are comprehensive, and the event experience is easy for attendees to navigate. Customer support has been responsive and helpful whenever issues have arisen, and the platform offers good value for money given the range of features available. Overall, vFairs has helped deliver professional, well-organised events with minimal technical issues. Cons Cons: What did you like least about vFairs? While vFairs offers a strong overall event platform, some areas could be improved. Certain features can feel less intuitive for first-time organisers and attendees, resulting in a learning curve when setting up more complex events. Customisation options can occasionally be restrictive, and some reporting and administrative tasks require multiple steps to complete. There have also been occasional bugs or technical issues that require support intervention, although these have generally been resolved promptly. Overall, the platform is feature-rich, but improvements to usability and navigation would further enhance the experience. Review Source DB David B. Director Used the software for: Less than 1 year ### "Great service made for a great event " September 14, 2026 5.0 Exceptional - the team with \[sensitive content hidden\] as PM took us through every step of the way with rapid responses. From the initial enquiry to post-event analysis, the team was there to help and make sure we didn't miss anything important. This is reflected in our initial attendee feedback Pros The platform offered great value to connect attendees and exhibitors from across the world. Attendees found the integration of speakers, vendor booths, and networking unique. vFairs fixes our problem of how to connect those excluded from traditional assistive technology and accessibility events as a result of cost, time and bureaucracy Cons Some backend work takes time to get familiar with. But this was mitigated by the Team led by \[sensitive content hidden\] , who gave us great advice, addressed our problems and helped us cope with our lack of expereince with the platform Review Source Oliver R. Community Engagement Lead Used the software for: Less than 1 year ### "\[sensitive content hidden\] is Awesome! " July 10, 2026 5.0 Pros For our event, the Virtual EFACON 2026, I really appreciated all the support from \[sensitive content hidden\] and his team. They were fantastic! Cons I wish there were more template options for building conference schedules rather than having to rely on one that was custom built, but overall I had a great experience. Review Source RS Roberta S. Board President Used the software for: Less than 1 year ### "vFairs helped our signature event be a great success and easy to manage" July 1, 2026 5.0 It was a very positive experience overall, and we plan to use them again for our NETWORK 2027 event this year. Pros vFairs helped us manage the exhibitors, sponsors and registrants for a full-day conference with more than 54 workshop sessions and 650 attendees. Our payment system was complicated, and vFairs was always able to make the customizations that we requested. The customer support from the project leader and the developers was terrific -- they were always accessible and quickly responsive. The product was a great value to us for the cost. Cons The dashboard, menu and reports were not as intuitive as they could have been and sometimes we wanted to extract information from the system when there didn't seem to be an easy way to do it on our own. When we asked vFairs team, they were always able to help. Review Source R Reviewer Graphic Designer Used the software for: Less than 1 year ### "Great service." June 23, 2026 5.0 I think this platform is very helpful as a digital event manager and would recommend it again to other companies. Pros The outstanding support our project manager \[sensitive content hidden\] gave us. She instructed us precisely and gave us the company we needed to finish the project. Cons The page managers aren't too intuitive, I needed a lot of help to get familiar with the platform. But once we understood it was easier to use. Review Source Raquel L. Event Manager Used the software for: Less than 1 year ### "Outstanding Client Support!" May 26, 2026 4.0 Pros The Customer Support is outstanding and I felt they were always there to help, thank you so much to \[sensitive content hidden\] and the team. The app is user friendly in general and has many features. Cons Few limitations for scheduling meetings within the app. We only had the app and it felt a bit complicated for all our information to be uploaded and to make changes - this may be different if you hire the whole suite. Review Source Adriana P. Membership Manager Used the software for: 1-3 years ### "Great tool, amazing people behind it" May 8, 2026 5.0 Excellent. vFairs helps us streamline the planning and execution of our conferences by centralizing event management in one platform. This makes coordination easier for our team, reduces manual work, and improves overall efficiency during the preparation phase. At the same time, it significantly enhances the participant experience by providing a clear, user-friendly interface that makes it easy for attendees to navigate sessions, access information, and engage with the event. Overall, it helps us deliver more organized, smooth, and professional conferences while ensuring a better experience for participants. Pros We used vFairs for our conferences, and both their platform and app are very intuitive, easy to use, and simple to navigate. The team is highly responsive and adaptable, quickly understanding our needs and finding effective solutions whenever required. However, what truly stands out about vFairs is their team. They consistently demonstrate an exceptional willingness to help, providing strong support to ensure the event runs as smoothly and successfully as possible. A special mention goes to our project manager, \[sensitive content hidden\] , who was always available to assist us, even during the most stressful moments. His professionalism, responsiveness, and dedication made a significant difference in the overall experience. Cons Overall, we had a very positive experience using vFairs for our conferences. The platform is intuitive, easy to navigate, and quick to learn, which made both the setup and user experience smooth for our team and attendees. UI / UX The interface is clean and user-friendly. Attendees were able to navigate the platform easily without much guidance, which reduced the need for support during the event. Integrations We did not experience any issues with integrations. The platform adapted well to our needs and workflows. Performance The system performed reliably throughout our events, with no significant technical issues. The platform remained stable even during peak usage. Pricing / ROI The value provided was strong considering the functionality and support received. Overall, it delivered a good return in terms of efficiency and event quality. Support / Onboarding The support team was excellent—responsive, proactive, and always willing to help. Onboarding was smooth, and the team made sure we were comfortable using the platform before the event. AI / Intelligence We did not extensively use AI-driven features, but the platform already provides strong structure and automation that supports event management effectively. Overall What stood out most was the quality of the vFairs team. Their commitment, responsiveness, and flexibility made a significant difference in ensuring a smooth and successful event experience. Review Source Suzanne M. Board of Directors Vice President Used the software for: Less than 1 year ### "Massachusetts Coalition for Adult Education NETWORK 2026 Conference" May 8, 2026 5.0 The overall experience with vFairs was very positive. The vFairs team was responsive and supportive throughout. Pros The support of the project manager, \[sensitive content hidden\], and his team made the planning and activation of our conference registration process very successful. The Massachusetts Coalition for Adult Education NETWORK 2026 registration portal through VFairs worked well for the committee and the attendees. Cons There was no downside to working with vFairs on this project. The design for our project was somewhat complicated. The team worked with us to address any issues as they came up. Review Source R Reviewer Director, Digital Marketing and Communications Used the software for: Less than 1 year ### "\[sensitive content hidden\] delivered - the rest could have been better" July 1, 2025 3.0 Experience working with \[sensitive content hidden\] was a 10/10 Experience with the rest of vFairs (platform, user experience, capabilities, ease of use, etc.) 5.5/10 Due to the reasons I listed above, and more, I think there are better virtual conference solutions out there that are comparable in price. We don't plan to continue with virtual conferences (we're hoping to move entirely in-person), but if we ever need to again, we will probably consider another vendor. This platform is just too limited and there's no way anyone could set this up on their own without vFairs being heavily involved. Even changing a sentence on a page often had to go through vFairs instead of just being a quick 2 min change we could do ourselves. It was not what I expected and quite frankly was not what was "sold" to us in the beginning. I feel like \[sensitive content hidden\] oversold us on many things that never came to fruition. However, please do not let this review reflect negatively on \[sensitive content hidden\]. She was wonderful! Pros Working with \[sensitive content hidden\] was the highlight of our experience with vFairs. She was always available to answer any questions and was a large part of the reason our event was so successful. Cons There were several things we weren't happy about. 1. We were demoed many features that weren't included in our contract both before and after we signed the contract - scavenger hunt, photo booth, etc. 2. We had issues using vFairs to send marketing emails to registrants in 2023, but were told the issues had all been resolved and the system was upgraded since then. However, we had several issues this time too. The scheduling feature didn't work and our emails didn't go out - had to go in and manually send them much later once we realized they didn't go out. Our last email to attendees double sent, which I was told was due to "the email being processed by 2 cron jobs at the same time". Just makes us as an organization look silly for sending two emails back to back - looked like our error. 3. The back end was the least user friend of all the vendors we explored. Many things we wanted to do had to be done by putting in a request for vFairs to do it instead of us just quickly going in and doing it ourselves. Much of it seemed to be suitable for a developer to update and not the average customer, which was disappointing. Review Source R Reviewer Outreach Programs Manager Used the software for: Less than 1 year ### "Launch Dayton Startup Week 2025" September 26, 2025 5.0 This was my first time being on the ground floor of choosing an event management platform. I didn't know what to expect, but from what my colleagues have described, the support we got from vFairs was remarkable. Pros The value for the cost of vFairs was extraordinary. Additionally, the support team response time and helpfulness a huge recommending factor. Our guests enjoyed the app, and we appreciated all the function, and the back-end analytics. Cons The process of networking our printer to the app was frustrating. That may have been complicated by our network set up, but it took two long set up Zooms. Again, though, the support team was patient and willing to give us a lot of time. Review Source R Reviewer Meeting Planner Used the software for: Less than 1 year ### "vFairs for the Win! " December 9, 2025 4.0 Very good! Our project manager, \[sensitive content hidden\], was amazing - I don't think she sleeps! We will be using this platform again for future Virtual Meetings. Pros The overall value for money spent is great. We loved having so many choices for the virtual spaces. Our project manager, \[sensitive content hidden\], was so responsive and great to work with! Cons My client does not use Zoom so there was a learning curve with how that worked and coaching for speakers so they were comfortable. Review Source PMA Performance MN A. Marketing Manager Used the software for: 1-3 years ### "vfairs - event software " December 15, 2025 4.0 \[sensitive content hidden\] was outstanding in setting up and staying organized as she consistently kept meetings and agenda's moving forward Pros value for money and our customer liason was great to deal with Mobile app is slick and easy for pre-event registration Cons lack of integration with our systems Reporting is clunky and sometimes difficult to go back and retrieve Review Source R Reviewer Marketing Manager Used the software for: Less than 1 year ### "V-Fairs is GREAT!" March 5, 2025 5.0 My overall experience has been very easy and transformative for our food shows! They are accommodating to all of your ideas and flexible when needed. We have weekly meetings to help keep us all on our timeline. The team is very responsive as well. Pros V-Fairs is very accommodating and flexible! If you have a unique idea, they will make sure it happens! I also love how all of your previous events are saved. It makes the next event that much easier. Cons Still working on the negotiation/allowance side of our event. I would love for the vendors to have the ability to talk just to V-Fairs on questions instead of going through me as a middleman. Review Source R Reviewer Director of Education Used the software for: Less than 1 year ### "VFairs Review" July 1, 2025 5.0 The platform is easy to use, featuring a user-friendly and modern app that makes navigating events seamless. The support team is very engaging and helpful, always ready to assist whenever needed. Their guidance made setup and participation stress-free. Overall, vFairs offers a smooth, professional, and enjoyable experience for both hosts and attendees. Pros VFairs has a user-friendly setup, and outstanding support. It’s a smooth, professional experience from start to finish. Cons Although my experience has been very positive, I wish I had a better understanding of the backend to make quick changes on my own. Review Source BB Brittany B. Senior Marketing Manager Used the software for: Less than 1 year ### "Using vFairs Saved My Company So Much Stress" March 7, 2025 5.0 The product is a 4 but my experience is a 5! \[sensitive content hidden\] answered all of our questions, and we had a lot of them, and quickly implemented any requests we made that were possible within vFairs capabilities. Pros \[sensitive content hidden\]! Plus, the ease of being able to copy a site then edit it for a new event. Cons The backend reporting. With Stova, we were able to pull reports to see who was sent the registration invite and more easily edit registrations, if need be. Review Source R Reviewer VP of Procurement Used the software for: Less than 1 year ### "V-Fair at Food Centric Beachside" February 25, 2025 5.0 I went from concerned about implementation to satisfaction with the overall experience. Look forward to next year. Pros First time around with V-Fair and the entire process went perfect. From initial set up of allowances to actual staff being present for registration of our customers. Each V-Fair associate was professional and attentive to our needs. Cons More training for our associates and vendors. When something is new, there is hesitation. Must create a user-friendly approach to this new technology. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "The best choose " December 18, 2024 5.0 The collaboration is unparalleled, the team is amazing, worth trying on huge projects. Pros Cooperative team, high quality and capabilities that can handle large numbers Cons It might need some more up to date themes but as a current stock it's good. Review Source Laura R. Director of School Services Used the software for: Less than 1 year ### "Great platform, personalised support - thank you so much!" October 13, 2025 5.0 It was a great experience and made better with the support we got from the project team especially \[sensitive content hidden\] - he was amazing! Pros Thank you so much to the VFAIRS team, but particularly to \[sensitive content hidden\], who has continually gone above and beyond for our event. It was our first time partnering with a third party for an event for our client, and to be honest, I was really nervous about how everything would work. \[sensitive content hidden\] was there day and night to answer questions from both us and the client side, and nothing was too much trouble. He was incredibly polite and always accommodating, even with continually changing requests, which must have been challenging at times. His professionalism, calm manner, and proactive approach made the entire experience smooth, successful, and genuinely enjoyable for everyone involved. Cons nothing comes to mind but if the app could be a free add on this would be ideal as many candidates use apps these days Review Source R Reviewer Marketing Manager Used the software for: Less than 1 year ### "Vfairs- Great Event Platform!" December 15, 2025 5.0 They met with me timely. We hit the goals within the timeframe that I needed. They were enjoyable to work with. Great Team. Pros Staff at V-Fairs was amazing to work with. The application is straightforward and makes it easy for customers to understand the final product. Cons The abilities are endless, so you don't always know what vfairs is capable of, so think outside the box. Review Source LG Laura G. Membership and events administrator Used the software for: Less than 1 year ### "Dedicated project manager made for seamless virtual event planning" November 11, 2025 5.0 Pros Having a dedicated project manager who knows the event well and what your company are wanting to achieve is excellent, as it is so important to have one dedicated person and not "go round the houses" each time you need to discuss an aspect of the event. \[sensitive content hidden\] was able to respond to our organisation's needs in a timely way. Cons There were some miscommunications around expectations of the platform's capabilities from the initial demo call. Review Source JB Julie B. Marketing Sr. Consultant Used the software for: 1-3 years ### "Great virtual experience platforms" December 10, 2025 5.0 Great virtual experience. Pros The virtual experience and templates available. Cons Not getting as much consumer engagement. Review Source SR Shayna R. COO Used the software for: 1-3 years ### "Seamless Experience with Great Support" June 19, 2025 5.0 Pros Platform made managing our annual conference engaging for attendees, with agenda browsing and push notifications. Everything was user-friendly. A special shoutout to \[sensitive content hidden\] who was fantastic to work with, always providing timely responses, proactive support, and helpful guidance throughout the process. Cons There were a few limitations around backend customization and attendee vs speaker lists. With some minor UX tweaks, it could be even more intuitive for admins. Review Source R Reviewer IT Vendor Manager Used the software for: Less than 1 year ### "Great Software!!!" March 25, 2025 5.0 It was great! I would use them again if we decide to do more events like this. Pros The PM that we were assigned, \[sensitive content hidden\], was truly amazing! She was KEY to making this event a success! Cons Nothing to report. They are very flexible and the software platform is really great! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.