--- title: "vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is vFairs the right Festival Management solution for you? Explore 632 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149104/vFairs/reviews/" page_type: "reviews" language: "en" --- vFairs 4.8 (632) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of vFairs Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews RS Roberta S Board PresidentEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “vFairs helped us manage the exhibitors, sponsors and registrants for a full-day conference with more than 54 workshop sessions and 650 attendees. “ June 30, 2026 CR Christi R Director of EventsEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “We had 2 options for Live Streaming services we could use through vFairs for our event, and we were guided to use one that couldn't give us the features we needed.“ June 11, 2025 AP Adriana P Membership ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “vFairs helps us streamline the planning and execution of our conferences by centralizing event management in one platform.“ May 4, 2026 BS Brittney S Director, Digital Marketing and CommunicationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The scheduling feature didn't work and our emails didn't go out - had to go in and manually send them much later once we realized they didn't go out.“ June 27, 2025 Liam H Programme Marketing ManagerComputer & Network Security, 51 - 200 employeesUsed the software for: 6-12 months. “The lead scanning feature worked seamlessly for a large scale event, and the badge printing is relatively simple once you are trained on how to troubleshoot any issues that may arise.“ December 4, 2025 HR Hongli R Community SpecialistIndustrial Automation, 10,001+ employeesUsed the software for: Less than 6 months. “The only thing i noticed is the chat function: people's name get displayed but the chat window is empty, which can be confusing.“ June 18, 2025 AP Adriana P Membership ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “This makes coordination easier for our team, reduces manual work, and improves overall efficiency during the preparation phase.“ May 4, 2026 NB Nia B Head of EventsFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Building the app was quite complicated at times when you are using it separately to the event website element.“ June 4, 2025 ## Showing most helpful reviews Showing 1-25 of 632 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Oliver R. Community Engagement Lead Non-Profit Organization Management Used the software for: 6-12 months ### "\[sensitive content hidden\] is Awesome! " July 9, 2026 5.0 Pros For our event, the Virtual EFACON 2026, I really appreciated all the support from \[sensitive content hidden\] and his team. They were fantastic! Cons I wish there were more template options for building conference schedules rather than having to rely on one that was custom built, but overall I had a great experience. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) We needed a better, more elevated experience for our conference. Review Source KD Kulvir D. Event Audience and Delegate Experience Manager Oil & Energy Used the software for: Less than 6 months ### "Exceptional Support" November 25, 2025 5.0 My overall experience with vFairs has been extremely positive. From the initial sales call onward, every query was handled quickly and with clear, responsive communication. The customer support has truly been exceptional—consistently attentive, helpful, and proactive. It’s one of the standout aspects of working with vFairs and has made the entire process smooth and reliable. Pros What I like best about vFairs is the exceptional support. My project manager, in particular, was incredibly thorough—responding to every single query with clear explanations and often taking the initiative to double-check details without being asked. Their proactive approach and consistent communication made the entire experience smooth and stress-free. Cons One area that could be improved is the dashboard analytics and reporting. The platform lacks more advanced, intuitive, and easily accessible analytics that would help track attendee behaviour and engagement in real time. More detailed reporting, segmentation, clearer visualisation tools, and greater flexibility in exporting or customising data would make it much easier to evaluate event performance and draw meaningful insights for conversion campaigns. Alternatives considered [EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Gripp](https://www.capterra.com/p/205636/Gripp/) Reason for choosing vFairs cost as mentioned previously but also the fact that you get unlimited support from project managers there are no limited hours Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Cost was the ultimate reason for the switch, cvent had very high fees on each product feature. Review Source DB David B. Director Information Technology and Services Used the software for: Less than 6 months ### "Great service made for a great event " September 11, 2026 5.0 Exceptional - the team with \[sensitive content hidden\] as PM took us through every step of the way with rapid responses. From the initial enquiry to post-event analysis, the team was there to help and make sure we didn't miss anything important. This is reflected in our initial attendee feedback Pros The platform offered great value to connect attendees and exhibitors from across the world. Attendees found the integration of speakers, vendor booths, and networking unique. vFairs fixes our problem of how to connect those excluded from traditional assistive technology and accessibility events as a result of cost, time and bureaucracy Cons Some backend work takes time to get familiar with. But this was mitigated by the Team led by \[sensitive content hidden\] , who gave us great advice, addressed our problems and helped us cope with our lack of expereince with the platform Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing vFairs Cost and features - vFairs felt more attractive and were very responsive to our initial enquiries and more detailed questions Review Source BS Brittney S. Director, Digital Marketing and Communications Non-Profit Organization Management Used the software for: Less than 6 months ### "\[sensitive content hidden\] delivered - the rest could have been better" June 27, 2025 3.0 Experience working with \[sensitive content hidden\] was a 10/10 Experience with the rest of vFairs (platform, user experience, capabilities, ease of use, etc.) 5.5/10 Due to the reasons I listed above, and more, I think there are better virtual conference solutions out there that are comparable in price. We don't plan to continue with virtual conferences (we're hoping to move entirely in-person), but if we ever need to again, we will probably consider another vendor. This platform is just too limited and there's no way anyone could set this up on their own without vFairs being heavily involved. Even changing a sentence on a page often had to go through vFairs instead of just being a quick 2 min change we could do ourselves. It was not what I expected and quite frankly was not what was "sold" to us in the beginning. I feel like \[sensitive content hidden\] oversold us on many things that never came to fruition. However, please do not let this review reflect negatively on \[sensitive content hidden\]. She was wonderful! Pros Working with \[sensitive content hidden\] was the highlight of our experience with vFairs. She was always available to answer any questions and was a large part of the reason our event was so successful. Cons There were several things we weren't happy about. 1. We were demoed many features that weren't included in our contract both before and after we signed the contract - scavenger hunt, photo booth, etc. 2. We had issues using vFairs to send marketing emails to registrants in 2023, but were told the issues had all been resolved and the system was upgraded since then. However, we had several issues this time too. The scheduling feature didn't work and our emails didn't go out - had to go in and manually send them much later once we realized they didn't go out. Our last email to attendees double sent, which I was told was due to "the email being processed by 2 cron jobs at the same time". Just makes us as an organization look silly for sending two emails back to back - looked like our error. 3. The back end was the least user friend of all the vendors we explored. Many things we wanted to do had to be done by putting in a request for vFairs to do it instead of us just quickly going in and doing it ourselves. Much of it seemed to be suitable for a developer to update and not the average customer, which was disappointing. Alternatives considered [Accelevents](https://www.capterra.com/p/144596/Accelevents/)[Cvent Webinar](https://www.capterra.com/p/10017522/Cvent-Webinar/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs We used vFairs in 2023 and liked that they had the history of doing a conference for us. Review Source RS Roberta S. Board President Education Management Used the software for: 6-12 months ### "vFairs helped our signature event be a great success and easy to manage" June 30, 2026 5.0 It was a very positive experience overall, and we plan to use them again for our NETWORK 2027 event this year. Pros vFairs helped us manage the exhibitors, sponsors and registrants for a full-day conference with more than 54 workshop sessions and 650 attendees. Our payment system was complicated, and vFairs was always able to make the customizations that we requested. The customer support from the project leader and the developers was terrific -- they were always accessible and quickly responsive. The product was a great value to us for the cost. Cons The dashboard, menu and reports were not as intuitive as they could have been and sometimes we wanted to extract information from the system when there didn't seem to be an easy way to do it on our own. When we asked vFairs team, they were always able to help. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing vFairs We felt we would get more value for our money with vFair and we did. vFair was able to do customizations that Whova could not. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Constant Contact's event management was too limited. Whova was too expensive. Review Source RF Raquel F. Event Manager Hospitality Used the software for: Less than 6 months ### "Outstanding Client Support!" May 21, 2026 4.0 Pros The Customer Support is outstanding and I felt they were always there to help, thank you so much to \[sensitive content hidden\] and the team. The app is user friendly in general and has many features. Cons Few limitations for scheduling meetings within the app. We only had the app and it felt a bit complicated for all our information to be uploaded and to make changes - this may be different if you hire the whole suite. Alternatives considered [Meetmaps](https://www.capterra.com/p/149255/Meetmaps/) Reason for choosing vFairs Good value and it had interesting capabilities Switched from [Zuddl](https://www.capterra.com/p/215852/Zuddl/) We were looking for different options and wanted to test companies with a full suite as we also changed our virtual meetings tool. Review Source SC Sarah C. Outreach Programs Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Launch Dayton Startup Week 2025" September 24, 2025 5.0 This was my first time being on the ground floor of choosing an event management platform. I didn't know what to expect, but from what my colleagues have described, the support we got from vFairs was remarkable. Pros The value for the cost of vFairs was extraordinary. Additionally, the support team response time and helpfulness a huge recommending factor. Our guests enjoyed the app, and we appreciated all the function, and the back-end analytics. Cons The process of networking our printer to the app was frustrating. That may have been complicated by our network set up, but it took two long set up Zooms. Again, though, the support team was patient and willing to give us a lot of time. Alternatives considered [Accelevents](https://www.capterra.com/p/144596/Accelevents/)[EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing vFairs Cost was the initial driving factor; though we had at least one platform that offered a similar cost. However, from the start, vFairs actually seemed to want to work with us. Several platforms made it clear that our event was too small for them to really care much. Switched from [Whova](https://www.capterra.com/p/149712/Whova/) As a team we were not happy with our Whova experience; and went looking for an alternative. Review Source Jana T. Meeting Planner Hospitality Used the software for: 6-12 months ### "vFairs for the Win! " December 1, 2025 4.0 Very good! Our project manager, \[sensitive content hidden\], was amazing - I don't think she sleeps! We will be using this platform again for future Virtual Meetings. Pros The overall value for money spent is great. We loved having so many choices for the virtual spaces. Our project manager, \[sensitive content hidden\], was so responsive and great to work with! Cons My client does not use Zoom so there was a learning curve with how that worked and coaching for speakers so they were comfortable. Alternatives considered [ON24](https://www.capterra.com/p/158766/ON24/) Reason for choosing vFairs Cost of product and overall value with all of the various options Review Source BB Brandon B. Manager Teammate Experience and Culture Retail Used the software for: 6-12 months ### "LOVE LOVE LOVE vFairs" June 19, 2025 4.0 We loved our experience so much that I referred the vFairs team over to colleagues at DSG who execute other events and they are currently locking down an agreement for 7 events! Pros Highly attentive, responsive and always willing to give as much time as we needed to achieve the desired outcomes. Cons We did not have any true cons other than an initial struggle to log in on the backend to make edits on our own. Reason for choosing vFairs We needed the additional support because we have a small team Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Switching to VFairs saved us money in our budget. Review Source DM Darren M. Marketing Manager Food & Beverages Used the software for: 1-2 years ### "vfairs - event software " December 11, 2025 4.0 \[sensitive content hidden\] was outstanding in setting up and staying organized as she consistently kept meetings and agenda's moving forward Pros value for money and our customer liason was great to deal with Mobile app is slick and easy for pre-event registration Cons lack of integration with our systems Reporting is clunky and sometimes difficult to go back and retrieve Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing vFairs company suggested them, and met them at a conference Switched from [MealSuite](https://www.capterra.com/p/90911/ThreeSquares-Dining-Management/) cost and mobile capabilities were the reason i switched Review Source NG Nikola G. Vice President in charge of Professional Development Legal Services Used the software for: 1-2 years ### "Great collaboration - definitely recommended!" March 20, 2025 5.0 Pros The collaboration and contact with our Project Manager, the diversity of visual options for the different parts of the platform, the support throughout the event, the post-event handling of the collaboration. Cons There were not really any aprticular points that did not meet our expectations. Alternatives considered [Project Central](https://www.capterra.com/p/175224/Project-Central/) Reason for choosing vFairs The price was the main deciding factor in choosing vFairs. Review Source AG Andy G. VP of Procurement Food & Beverages Used the software for: Less than 6 months ### "V-Fair at Food Centric Beachside" February 20, 2025 5.0 I went from concerned about implementation to satisfaction with the overall experience. Look forward to next year. Pros First time around with V-Fair and the entire process went perfect. From initial set up of allowances to actual staff being present for registration of our customers. Each V-Fair associate was professional and attentive to our needs. Cons More training for our associates and vendors. When something is new, there is hesitation. Must create a user-friendly approach to this new technology. Review Source SB Sarah B. Virtual Events Management and Support Education Management Used the software for: 2+ years ### "A true all-in-one events solution" December 19, 2024 5.0 We have been collaborating with vFairs for 4 years and the product keeps on developing, they take recommendations seriously. They try their best to accommodate the needed customizations. The team is very responsive and creative. Pros The continuous product development as well as the customizations Cons The customizations need testing in order to ensure they are working properly Switched from [Eventtus](https://www.capterra.com/p/163673/Eventtus/) We needed a more reliable product with more features and customizations Review Source HA Hussain A. Owner Events Services Used the software for: Less than 6 months ### "The best choose " December 5, 2024 5.0 The collaboration is unparalleled, the team is amazing, worth trying on huge projects. Pros Cooperative team, high quality and capabilities that can handle large numbers Cons It might need some more up to date themes but as a current stock it's good. Reason for choosing vFairs Due to the price and services offered compared to competitors Review Source LR Laura R. Director of School Services Education Management Used the software for: Less than 6 months ### "Great platform, personalised support - thank you so much!" October 8, 2025 5.0 It was a great experience and made better with the support we got from the project team especially \[sensitive content hidden\] - he was amazing! Pros Thank you so much to the VFAIRS team, but particularly to \[sensitive content hidden\], who has continually gone above and beyond for our event. It was our first time partnering with a third party for an event for our client, and to be honest, I was really nervous about how everything would work. \[sensitive content hidden\] was there day and night to answer questions from both us and the client side, and nothing was too much trouble. He was incredibly polite and always accommodating, even with continually changing requests, which must have been challenging at times. His professionalism, calm manner, and proactive approach made the entire experience smooth, successful, and genuinely enjoyable for everyone involved. Cons nothing comes to mind but if the app could be a free add on this would be ideal as many candidates use apps these days Review Source MR Mary R. SVP Marketing Education Management Used the software for: 2+ years ### "vFairs Review" July 1, 2025 5.0 Great - very responsive to requests. \[sensitive content hidden\] is very helpful with questions and is very responsive when I email him. Pros The flexibility of allowing us to brand our event in any way that we want. I like that we can remove what we don't use and add things we need - like an extra room or hall. Cons I wish I could do more of the backend things instead of requesting to be done. Most things I can do, but when it comes to graphics etc., it would be easier to do them. Review Source SH Sharon H. Sr. Marketing Manager, Americas Information Technology and Services Used the software for: Less than 6 months ### "Great Account Management Support" June 27, 2025 4.0 \[sensitive content hidden\] has been a please to work with. We are happy with her support and the final registration page. We are currently working with her on the mobile application portion for the event. Pros \[sensitive content hidden\] has been an outstanding support partner throughout our customer meeting set-up process. She is always responsive and professional and handles requests with ease—even under pressure. Her expertise and reliability have made a huge difference in getting this launched on a timely basis. Cons I would prefer that vFair set up the web blocks and let the customer be able to edit text as needed to help speed up the process. Minor changes had to be constantly rerouted to team, when it would have taken a simple step to correct ourselves, this increased our timelines. Review Source JB Julie B. Marketing Sr. Consultant Insurance Used the software for: 1-2 years ### "Great virtual experience platforms" December 8, 2025 5.0 Great virtual experience. Pros The virtual experience and templates available. Cons Not getting as much consumer engagement. Review Source HR Hongli R. Community Specialist Industrial Automation Used the software for: Less than 6 months ### "Event Management" June 18, 2025 5.0 Pros Interactive and user friendly. Our event participants are generally happy to have this app along the event. Cons So far i'm quite satisfied with the app. The only thing i noticed is the chat function: people's name get displayed but the chat window is empty, which can be confusing. Review Source RJS Rebbetzin Judi S. Senior Director, CPP Non-Profit Organization Management Used the software for: 1-2 years ### "Retire & Relocate Fair experience" June 19, 2025 5.0 It has been a wonderful experience, and we look forward to working with your team again, particularly \[sensitive content hidden\]. Pros Quick response to questions / issues. Pleasant and easy to work with. Worked very nicely with our exhibitors. Cons Small size of banner images -- we complained about this before, and it was not fixed. Booths should be much larger than the background -- this is a complaint from our exhibitors. Review Source TV Tiffany V. Lead Security Analyst Retail Used the software for: 1-2 years ### "Great Customer Service" July 1, 2025 5.0 Pros What I liked most about the vFairs app is working with \[sensitive content hidden\], user friendly platform, and customizable options. Cons There aren't really any cons that my team and I have run across. Everything that we've wanted or needed thus far has been available. Review Source AC Amir C. Ceo Information Services Used the software for: 1-2 years ### "SWAN review" June 13, 2025 5.0 Easy and good communication/response time. We were able to tailor our experience and build a continuous relationship. Pros User experience and support, the app received great reviews from our Conference attendees from many different countries. Cons Some functionality like leaderboard could use updating to make it look more modern in line with other apps. Review Source GL Georgia L. Technologist Non-Profit Organization Management Used the software for: 6-12 months ### "Vfairs - a great site for virtual events customizable for your needs" February 20, 2025 5.0 Great, we have been able to customize the site exactly for our needs Pros Regular assistance and guidance, easy to use site Cons There are some extra features that could be added Review Source Marc M. Senior Marketing Executive Environmental Services Used the software for: 6-12 months ### "An easy effortless approach" December 20, 2024 4.0 The overall experience was very simple and easy, I have a very busy workload and this made my life much easier. Pros Easy people to deal with Great backroom team Fast service Cons A couple of bugs with the images and logos during set up Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) It was to complicated for our users to use Review Source NC Nicola C. Business Support and Events Manager Food & Beverages Used the software for: Less than 6 months ### "Great Desing, and easy to set up!" March 7, 2025 5.0 Smooth, easy, friendly and professional. Pros The Style of the site and ease to set up with help form the team. Cons Nothing! I have not come across any issues. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.