--- title: "vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is vFairs the right Virtual Event solution for you? Explore 631 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149104/vFairs/reviews/" page_type: "reviews" language: "en" --- vFairs 4.8 (631) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of vFairs Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews RS Roberta S Board PresidentEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “vFairs helped us manage the exhibitors, sponsors and registrants for a full-day conference with more than 54 workshop sessions and 650 attendees. “ June 30, 2026 CR Christi R Director of EventsEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “We had 2 options for Live Streaming services we could use through vFairs for our event, and we were guided to use one that couldn't give us the features we needed.“ June 11, 2025 AP Adriana P Membership ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “vFairs helps us streamline the planning and execution of our conferences by centralizing event management in one platform.“ May 4, 2026 BS Brittney S Director, Digital Marketing and CommunicationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The scheduling feature didn't work and our emails didn't go out - had to go in and manually send them much later once we realized they didn't go out.“ June 27, 2025 Liam H Programme Marketing ManagerComputer & Network Security, 51 - 200 employeesUsed the software for: 6-12 months. “The lead scanning feature worked seamlessly for a large scale event, and the badge printing is relatively simple once you are trained on how to troubleshoot any issues that may arise.“ December 4, 2025 HR Hongli R Community SpecialistIndustrial Automation, 10,001+ employeesUsed the software for: Less than 6 months. “The only thing i noticed is the chat function: people's name get displayed but the chat window is empty, which can be confusing.“ June 18, 2025 AP Adriana P Membership ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “This makes coordination easier for our team, reduces manual work, and improves overall efficiency during the preparation phase.“ May 4, 2026 NB Nia B Head of EventsFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Building the app was quite complicated at times when you are using it separately to the event website element.“ June 4, 2025 ## Showing most helpful reviews Showing 1-25 of 631 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Oliver R. Community Engagement Lead Non-Profit Organization Management Used the software for: 6-12 months ### "\[sensitive content hidden\] is Awesome! " July 9, 2026 5.0 Pros For our event, the Virtual EFACON 2026, I really appreciated all the support from \[sensitive content hidden\] and his team. They were fantastic! Cons I wish there were more template options for building conference schedules rather than having to rely on one that was custom built, but overall I had a great experience. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) We needed a better, more elevated experience for our conference. Review Source KD Kulvir D. Event Audience and Delegate Experience Manager Oil & Energy Used the software for: Less than 6 months ### "Exceptional Support" November 25, 2025 5.0 My overall experience with vFairs has been extremely positive. From the initial sales call onward, every query was handled quickly and with clear, responsive communication. The customer support has truly been exceptional—consistently attentive, helpful, and proactive. It’s one of the standout aspects of working with vFairs and has made the entire process smooth and reliable. Pros What I like best about vFairs is the exceptional support. My project manager, in particular, was incredibly thorough—responding to every single query with clear explanations and often taking the initiative to double-check details without being asked. Their proactive approach and consistent communication made the entire experience smooth and stress-free. Cons One area that could be improved is the dashboard analytics and reporting. The platform lacks more advanced, intuitive, and easily accessible analytics that would help track attendee behaviour and engagement in real time. More detailed reporting, segmentation, clearer visualisation tools, and greater flexibility in exporting or customising data would make it much easier to evaluate event performance and draw meaningful insights for conversion campaigns. Alternatives considered [EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Gripp](https://www.capterra.com/p/205636/Gripp/) Reason for choosing vFairs cost as mentioned previously but also the fact that you get unlimited support from project managers there are no limited hours Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Cost was the ultimate reason for the switch, cvent had very high fees on each product feature. Review Source BS Brittney S. Director, Digital Marketing and Communications Non-Profit Organization Management Used the software for: Less than 6 months ### "\[sensitive content hidden\] delivered - the rest could have been better" June 27, 2025 3.0 Experience working with \[sensitive content hidden\] was a 10/10 Experience with the rest of vFairs (platform, user experience, capabilities, ease of use, etc.) 5.5/10 Due to the reasons I listed above, and more, I think there are better virtual conference solutions out there that are comparable in price. We don't plan to continue with virtual conferences (we're hoping to move entirely in-person), but if we ever need to again, we will probably consider another vendor. This platform is just too limited and there's no way anyone could set this up on their own without vFairs being heavily involved. Even changing a sentence on a page often had to go through vFairs instead of just being a quick 2 min change we could do ourselves. It was not what I expected and quite frankly was not what was "sold" to us in the beginning. I feel like \[sensitive content hidden\] oversold us on many things that never came to fruition. However, please do not let this review reflect negatively on \[sensitive content hidden\]. She was wonderful! Pros Working with \[sensitive content hidden\] was the highlight of our experience with vFairs. She was always available to answer any questions and was a large part of the reason our event was so successful. Cons There were several things we weren't happy about. 1. We were demoed many features that weren't included in our contract both before and after we signed the contract - scavenger hunt, photo booth, etc. 2. We had issues using vFairs to send marketing emails to registrants in 2023, but were told the issues had all been resolved and the system was upgraded since then. However, we had several issues this time too. The scheduling feature didn't work and our emails didn't go out - had to go in and manually send them much later once we realized they didn't go out. Our last email to attendees double sent, which I was told was due to "the email being processed by 2 cron jobs at the same time". Just makes us as an organization look silly for sending two emails back to back - looked like our error. 3. The back end was the least user friend of all the vendors we explored. Many things we wanted to do had to be done by putting in a request for vFairs to do it instead of us just quickly going in and doing it ourselves. Much of it seemed to be suitable for a developer to update and not the average customer, which was disappointing. Alternatives considered [Accelevents](https://www.capterra.com/p/144596/Accelevents/)[Cvent Webinar](https://www.capterra.com/p/10017522/Cvent-Webinar/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs We used vFairs in 2023 and liked that they had the history of doing a conference for us. Review Source RS Roberta S. Board President Education Management Used the software for: 6-12 months ### "vFairs helped our signature event be a great success and easy to manage" June 30, 2026 5.0 It was a very positive experience overall, and we plan to use them again for our NETWORK 2027 event this year. Pros vFairs helped us manage the exhibitors, sponsors and registrants for a full-day conference with more than 54 workshop sessions and 650 attendees. Our payment system was complicated, and vFairs was always able to make the customizations that we requested. The customer support from the project leader and the developers was terrific -- they were always accessible and quickly responsive. The product was a great value to us for the cost. Cons The dashboard, menu and reports were not as intuitive as they could have been and sometimes we wanted to extract information from the system when there didn't seem to be an easy way to do it on our own. When we asked vFairs team, they were always able to help. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing vFairs We felt we would get more value for our money with vFair and we did. vFair was able to do customizations that Whova could not. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Constant Contact's event management was too limited. Whova was too expensive. Review Source RF Raquel F. Event Manager Hospitality Used the software for: Less than 6 months ### "Outstanding Client Support!" May 21, 2026 4.0 Pros The Customer Support is outstanding and I felt they were always there to help, thank you so much to \[sensitive content hidden\] and the team. The app is user friendly in general and has many features. Cons Few limitations for scheduling meetings within the app. We only had the app and it felt a bit complicated for all our information to be uploaded and to make changes - this may be different if you hire the whole suite. Alternatives considered [Meetmaps](https://www.capterra.com/p/149255/Meetmaps/) Reason for choosing vFairs Good value and it had interesting capabilities Switched from [Zuddl](https://www.capterra.com/p/215852/Zuddl/) We were looking for different options and wanted to test companies with a full suite as we also changed our virtual meetings tool. Review Source SC Sarah C. Outreach Programs Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Launch Dayton Startup Week 2025" September 24, 2025 5.0 This was my first time being on the ground floor of choosing an event management platform. I didn't know what to expect, but from what my colleagues have described, the support we got from vFairs was remarkable. Pros The value for the cost of vFairs was extraordinary. Additionally, the support team response time and helpfulness a huge recommending factor. Our guests enjoyed the app, and we appreciated all the function, and the back-end analytics. Cons The process of networking our printer to the app was frustrating. That may have been complicated by our network set up, but it took two long set up Zooms. Again, though, the support team was patient and willing to give us a lot of time. Alternatives considered [Accelevents](https://www.capterra.com/p/144596/Accelevents/)[EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing vFairs Cost was the initial driving factor; though we had at least one platform that offered a similar cost. However, from the start, vFairs actually seemed to want to work with us. Several platforms made it clear that our event was too small for them to really care much. Switched from [Whova](https://www.capterra.com/p/149712/Whova/) As a team we were not happy with our Whova experience; and went looking for an alternative. Review Source Jana T. Meeting Planner Hospitality Used the software for: 6-12 months ### "vFairs for the Win! " December 1, 2025 4.0 Very good! Our project manager, \[sensitive content hidden\], was amazing - I don't think she sleeps! We will be using this platform again for future Virtual Meetings. Pros The overall value for money spent is great. We loved having so many choices for the virtual spaces. Our project manager, \[sensitive content hidden\], was so responsive and great to work with! Cons My client does not use Zoom so there was a learning curve with how that worked and coaching for speakers so they were comfortable. Alternatives considered [ON24](https://www.capterra.com/p/158766/ON24/) Reason for choosing vFairs Cost of product and overall value with all of the various options Review Source BB Brandon B. Manager Teammate Experience and Culture Retail Used the software for: 6-12 months ### "LOVE LOVE LOVE vFairs" June 19, 2025 4.0 We loved our experience so much that I referred the vFairs team over to colleagues at DSG who execute other events and they are currently locking down an agreement for 7 events! Pros Highly attentive, responsive and always willing to give as much time as we needed to achieve the desired outcomes. Cons We did not have any true cons other than an initial struggle to log in on the backend to make edits on our own. Reason for choosing vFairs We needed the additional support because we have a small team Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Switching to VFairs saved us money in our budget. Review Source CR Christi R. Director of Events Education Management Used the software for: 1-2 years ### "Great product, great service - select your Live Streaming service wisely" June 11, 2025 5.0 Always very friendly and helpful staff. Issued a dedicated account manager, \[sensitive content hidden\], who walked us through every step of the system from beginning to end. When questions came up that required more technical assistance, she would schedule meetings with specialists in the software. We also enjoyed the look and feel of both the online platform and the mobile app. Pros The look and feel of the product and the superb support from the vFairs team. Our attendees and sponsors both enjoyed the experience with the event app. Cons Some of the basic reporting we wanted from the system had to have custom reports created or couldn't provide all the info we wanted in 1 report. We had 2 options for Live Streaming services we could use through vFairs for our event, and we were guided to use one that couldn't give us the features we needed. Alternatives considered [InEvent](https://www.capterra.com/p/177991/InEvent/)[Eventtia](https://www.capterra.com/p/141780/Eventtia/)[Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/)[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs Pricing for the features we were looking for Switched from [Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/) vFairs provided more options at a lower cost than most other platforms we looked at Review Source DM Darren M. Marketing Manager Food & Beverages Used the software for: 1-2 years ### "vfairs - event software " December 11, 2025 4.0 \[sensitive content hidden\] was outstanding in setting up and staying organized as she consistently kept meetings and agenda's moving forward Pros value for money and our customer liason was great to deal with Mobile app is slick and easy for pre-event registration Cons lack of integration with our systems Reporting is clunky and sometimes difficult to go back and retrieve Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing vFairs company suggested them, and met them at a conference Switched from [MealSuite](https://www.capterra.com/p/90911/ThreeSquares-Dining-Management/) cost and mobile capabilities were the reason i switched Review Source NC Natasha C. Director of Education Hospital & Health Care Used the software for: Less than 6 months ### "VFairs Review" June 30, 2025 5.0 The platform is easy to use, featuring a user-friendly and modern app that makes navigating events seamless. The support team is very engaging and helpful, always ready to assist whenever needed. Their guidance made setup and participation stress-free. Overall, vFairs offers a smooth, professional, and enjoyable experience for both hosts and attendees. Pros VFairs has a user-friendly setup, and outstanding support. It’s a smooth, professional experience from start to finish. Cons Although my experience has been very positive, I wish I had a better understanding of the backend to make quick changes on my own. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Webex was no longer offering the service to smaller organizations. Only enterprise Suites Review Source VR Verified Reviewer Associate, Operations and Marketing Strategist Commercial Real Estate Used the software for: Less than 6 months ### "Basis Investment Group - Annual Investor Conference" September 3, 2025 5.0 We met with several providers before choosing vFairs and were blown away by the ease of use of the platform as well as the team's support. Pros vFairs was very easy to use and the team was very on top of our deadlines with fast response times. The platform was very professional looking. Cons We had a positive experience with vFairs. Having met with several providers and switching from a previous provider, we enjoyed our experience. Review Source MR Mary R. SVP Marketing Education Management Used the software for: 2+ years ### "vFairs Review" July 1, 2025 5.0 Great - very responsive to requests. \[sensitive content hidden\] is very helpful with questions and is very responsive when I email him. Pros The flexibility of allowing us to brand our event in any way that we want. I like that we can remove what we don't use and add things we need - like an extra room or hall. Cons I wish I could do more of the backend things instead of requesting to be done. Most things I can do, but when it comes to graphics etc., it would be easier to do them. Review Source LG Laura G. Membership and events administrator Non-Profit Organization Management Used the software for: Less than 6 months ### "Dedicated project manager made for seamless virtual event planning" November 10, 2025 5.0 Pros Having a dedicated project manager who knows the event well and what your company are wanting to achieve is excellent, as it is so important to have one dedicated person and not "go round the houses" each time you need to discuss an aspect of the event. \[sensitive content hidden\] was able to respond to our organisation's needs in a timely way. Cons There were some miscommunications around expectations of the platform's capabilities from the initial demo call. Review Source DP Deborah P. Operations Supervisor Insurance Used the software for: 1-2 years ### "Excelent product and customer experience!" October 9, 2025 5.0 Overall, we had an excellent experience with vFairs, the platform worked smoothly, but most of all we were impressed by the outstanding support and dedication of their project manager (\[sensitive content hidden\]), who made the entire process seamless and stress-free. Pros Great software for on site or virtual events, and innovative tools to use! Also, Strong Customer Support / Project Management Cons It takes a learning curve to use the product, but \[sensitive content hidden\] was always helping us to update the information Review Source SK Sally K. Professor Non-Profit Organization Management Used the software for: 1-2 years ### "ICCHNR conference 2025" April 21, 2025 5.0 Excellent, especially as w ehad to chnage from a viirtual conference to a mobile app it was all smoothly handled and very professional Pros the professionalism of Ammara our project manager, the flexibility and rapid response, really good communication and support Cons There was nothing that I disliked, everything about VFairs has been of high quality Review Source NR Nicole R. Senior Manager, Alumni Relations Non-Profit Organization Management Used the software for: 1-2 years ### "SCA 2025 Virtual Conservation Career Fair a success due to continued partnership with VFairs" February 20, 2025 5.0 An overwhelmingly positive experience with the VFairs team and platform. Their project management, personability, and technical support is phenomenal. Pros The team at VFairs, Hamda, Sidrah, and Faha,has been absolutely outstanding to work with. Their responsiveness to our organization's needs is exceptional, and they go above and beyond to ensure we have everything necessary for a seamless and successful Virtual Conservation Career Fair. Their professionalism and attention to detail have made all the difference in creating a smooth experience for us. The platform itself is amazing, too, allowing easy use and an engaging experience for our attendees and exhibitors. Cons Needing to understand how to best utilize the platform updates earlier on - there were a lot of great updates this year that I should have had a better hold on before the fair. Review Source KW Kimberly W. IT Vendor Manager Information Technology and Services Used the software for: 6-12 months ### "Great Software!!!" March 20, 2025 5.0 It was great! I would use them again if we decide to do more events like this. Pros The PM that we were assigned, \[sensitive content hidden\], was truly amazing! She was KEY to making this event a success! Cons Nothing to report. They are very flexible and the software platform is really great! Review Source GL Georgia L. Technologist Non-Profit Organization Management Used the software for: 6-12 months ### "Vfairs - a great site for virtual events customizable for your needs" February 20, 2025 5.0 Great, we have been able to customize the site exactly for our needs Pros Regular assistance and guidance, easy to use site Cons There are some extra features that could be added Review Source MM Miriam M. Development and Operations Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great experience!" June 27, 2025 5.0 Pros I greatly appreciated the quick communication with our vFairs representative, Momin. He made the whole platform setup process a breeze. Cons This is not necessarily a con towards vFairs, but it was a very lengthy process to fully setup our platform. Review Source JJ Josh J. Attraction Manager Hospital & Health Care Used the software for: 2+ years ### "Good experience with Vfairs" March 10, 2025 5.0 Pros Easy to use, helpful account managers and innovative features Cons Some technical issues around video playback for webinars Review Source Marc M. Senior Marketing Executive Environmental Services Used the software for: 6-12 months ### "An easy effortless approach" December 20, 2024 4.0 The overall experience was very simple and easy, I have a very busy workload and this made my life much easier. Pros Easy people to deal with Great backroom team Fast service Cons A couple of bugs with the images and logos during set up Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) It was to complicated for our users to use Review Source JL Jackson L. Field Marketing Specialist Consumer Goods Used the software for: Less than 6 months ### "VFair Review" July 7, 2025 4.0 Pros The communication from the vFairs team has been reliable and proactive in finding solutions to our issues. Cons Some of the backend pieces are a bit complex but with the support provided this isn't a huge issue if addressed in a timely manner. Review Source EB Elena B. Research Assistant Professor Education Management Used the software for: 6-12 months ### "Very positive experience working with Ammemah" December 18, 2024 5.0 The experience working with vFairs in general, and with Ammemah Naeem in particular, was positive. Pros I worked with \[sensitive content hidden\] and she made sure that the conference platform was built according to our needs and preferences. She ensured all the details were ironed out before the launch of the platform and that all the deadlines were met. She was very professional and always ready to answer any questions, and she made sure all our requested changes to the platform were implemented promptly. Cons Some people in the conference audience complained about difficulty finding information in the platform. Review Source KF Katie F. Director of Customer Success Computer Software Used the software for: Less than 6 months ### "The vFairs team is amazing, and the platform is a lot of fun!" October 28, 2024 5.0 It was fantastic, and our event went off without a hitch! The platform has the ability to do email sends, surveys, and more, which saved my marketing team from having to do those themselves. Our whole team, and even our customer speakers raved about the support from the vfairs team, and how well the event ran. Pros The support provided by the vFairs project team was phenomenal. They were incredibly responsive and very helpful with setting up our event. The day of, they were with us every step of the way, including in the sessions. Cons Some things were really only configurable on the back end, but because their team was so capable, they were able to get whatever we needed done. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.