# Page 2 | vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is vFairs the right Virtual Event solution for you? Explore 627 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149104/vFairs/reviews --- vFairs 4.8 (627) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 8th, 2026 # Page 2 - Reviews of vFairs ## Showing most helpful reviews Showing 26-50 of 627 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CR Christi R. Director of Events Education Management Used the software for: 1-2 years ### "Great product, great service - select your Live Streaming service wisely" June 11, 2025 5.0 Always very friendly and helpful staff. Issued a dedicated account manager, \[sensitive content hidden\], who walked us through every step of the system from beginning to end. When questions came up that required more technical assistance, she would schedule meetings with specialists in the software. We also enjoyed the look and feel of both the online platform and the mobile app. Pros The look and feel of the product and the superb support from the vFairs team. Our attendees and sponsors both enjoyed the experience with the event app. Cons Some of the basic reporting we wanted from the system had to have custom reports created or couldn't provide all the info we wanted in 1 report. We had 2 options for Live Streaming services we could use through vFairs for our event, and we were guided to use one that couldn't give us the features we needed. Alternatives considered [InEvent](https://www.capterra.com/p/177991/InEvent/)[Eventtia](https://www.capterra.com/p/141780/Eventtia/)[Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/)[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs Pricing for the features we were looking for Switched from [Zoho Backstage](https://www.capterra.com/p/178453/Zoho-Backstage/) vFairs provided more options at a lower cost than most other platforms we looked at Review Source BB Brandon B. Manager Teammate Experience and Culture Retail Used the software for: 6-12 months ### "LOVE LOVE LOVE vFairs" June 19, 2025 4.0 We loved our experience so much that I referred the vFairs team over to colleagues at DSG who execute other events and they are currently locking down an agreement for 7 events! Pros Highly attentive, responsive and always willing to give as much time as we needed to achieve the desired outcomes. Cons We did not have any true cons other than an initial struggle to log in on the backend to make edits on our own. Reason for choosing vFairs We needed the additional support because we have a small team Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Switching to VFairs saved us money in our budget. Review Source CN Claire N. Platform technical manager Events Services Used the software for: 2+ years ### "vFairs are the best virtual platform and app event partners! " June 3, 2025 5.0 We've worked with vFairs for 5+ years on an series of events & a big yearly event and I'm sure it's one of the most customised they have - yet they're always willing to hear feedback, implement new features etc - no request is too big! Pros vFairs are the best virtual platform and app event partners! We've worked with vFairs for 5+ years and each year they keep adding more and more features to help with audience engagement & accessibility. Cons They say yes to literally everything so it's quite hard to know where the limits of possibility start / stop? Review Source CK Carly K. Marketing Coordinator Hospital & Health Care Used the software for: 6-12 months ### "I highly recommend vFairs for your virtual event!" March 10, 2026 5.0 Overall, it was very pleasant. I felt like everyone, especially \[sensitive content hidden\] was very helpful and made it an easy process. Pros \[sensitive content hidden\] was awesome! She was very quick to respond, troubleshoot and provide resolutions or answers. It was a great way for us to manage our event, Hanger LIVE Virtual. Cons The only thing I didn't love was when I was building the booths and adding graphics, it was difficult to get them to fit properly in the template "squares". I am not sure if I need to know the exact sizes so they fit better next time or if there is a different way to upload them so they fit better. But the ones that fit did look really good! I made it work and at the end of the day everyone was happy with how they looked. And \[sensitive content hidden\] made it easy to set up all of our exhibitor booths and showed me how to do it in advance, and helped us to gather info from the exhibitors. Review Source KH Kristi H. Senior Marketing Coordinator Food & Beverages Used the software for: 6-12 months ### "\[sensitive content hidden\] deserves a raise! " March 28, 2025 5.0 \[sensitive content hidden\] a were absolutely fantastic! From the start, they made me feel welcomed and understood. This was our first time using vFairs, and they guided me through every step of the process, providing ample training for our staff and vendors. They were genuinely invested in making the experience the best it could be for us—whether it was implementing new programs, offering additional reporting, additional one-on-ones and more! I couldn’t have navigated this transition without \[sensitive content hidden\]'s knowledge, patience, and support. She was a true shining star, and I couldn’t have asked for a better Project Manager. Pros vFairs is a user-friendly event platform that uses fresh and relevant technology, which made our event a huge success! The team we worked with was exceptionally engaged, highly knowledgeable, and incredibly efficient. The reporting provided afterwards was in-depth and priceless. We couldn’t have asked for a better experience! Cons We encountered a few hiccups with logins, entering allowances, and tracking points in our QR Code Scavenger Hunt. However, each issue was promptly addressed, and I don’t anticipate them being problems in the future. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs vFairs was a better platform, with less costs. Review Source LR Laura R. Director of School Services Education Management Used the software for: Less than 6 months ### "Great platform, personalised support - thank you so much!" October 8, 2025 5.0 It was a great experience and made better with the support we got from the project team especially \[sensitive content hidden\] - he was amazing! Pros Thank you so much to the VFAIRS team, but particularly to \[sensitive content hidden\], who has continually gone above and beyond for our event. It was our first time partnering with a third party for an event for our client, and to be honest, I was really nervous about how everything would work. \[sensitive content hidden\] was there day and night to answer questions from both us and the client side, and nothing was too much trouble. He was incredibly polite and always accommodating, even with continually changing requests, which must have been challenging at times. His professionalism, calm manner, and proactive approach made the entire experience smooth, successful, and genuinely enjoyable for everyone involved. Cons nothing comes to mind but if the app could be a free add on this would be ideal as many candidates use apps these days Review Source CB Caroline B. Small Business Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Positive commitment to accessibility" December 4, 2025 5.0 Very positive. \[sensitive content hidden\] and her team were very easy to work with, extremely responsive and appreciated the need for all features to be fully accessible. Pros For the third year in a row, vFairs served as the platform for NDI’s virtual Disability Owned Convening. Accessibility was the top priority for NDI when selecting a platform for this event. From the outset, vFairs recognized this need and collaborated closely with us to make sure every feature was as accessible as possible. We were truly impressed by their expertise and dedication to accessibility. Furthermore, \[sensitive content hidden\] and her team were extremely responsive, demonstrated a deep understanding of the platform, and delivered outstanding customer service. Cons Some of the platform's features not fully accessible so were not available to us. However, this didn't impact performance. Review Source ZF Zenovia F. Information Technology Educator Education Management Used the software for: Less than 6 months ### "Service Above Self" June 19, 2025 5.0 Despite the time and location difference, my overall experience with vFairs was positive. There was a bit of a learning curve that sometimes led to frustration, but our account manager was always willing to assist. He provided demonstrations of various processes and/or reached out to the vFairs development team to ascertain the best method to help us with some of the more tedious tasks. Many thanks to \[sensitive content hidden\] who is a true asset to the company. Pros I appreciated the working relationship that quickly developed between the senior project manager, \[sensitive content hidden\] other vFairs personnel, and our organization's team. He set up a regular virtual meeting cadence to assist us and was accessible via email as well. Cons Trying to get documents/videos to show on the mobile app was a bit challenging; however, this was soon alleviated. Our account manager,\[sensitive content hidden\] continued to step up to the plate to ensure our delegates had access to conference material. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing vFairs The number of available features and the assurances offered by the sales team and upper-level management. Review Source MR Mary R. SVP Marketing Education Management Used the software for: 2+ years ### "vFairs Review" July 1, 2025 5.0 Great - very responsive to requests. \[sensitive content hidden\] is very helpful with questions and is very responsive when I email him. Pros The flexibility of allowing us to brand our event in any way that we want. I like that we can remove what we don't use and add things we need - like an extra room or hall. Cons I wish I could do more of the backend things instead of requesting to be done. Most things I can do, but when it comes to graphics etc., it would be easier to do them. Review Source YZ Yamila Z. Events Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "FCEDA Platform Experience Review" February 6, 2025 4.0 It was a great learning experience, and has cool features that elevated our events. However, we had a few issues with communications with our Project Manager. There were also a few glitches that really dissapointed us during the designing of the websites phase. It would be great to see vFairs expand the graphic designs, and templates implemented on the event websites for event administrators. Pros The customization capabilities, and control for email communication customizations pre, during, and post event. It's a nice elevated event experience for attendees. Cons The production turnaround time for certain features and graphic modifications. We were dissapointed to find out that a vFairs developer had to do the graphic updates/changes. We had to wait 1-2 days for that to get done. We were hoping to be able to control that, so it's a quicker turnaround update for our attendees, which really impacts the event outcome. Alternatives considered [Radancy](https://www.capterra.com/p/275758/Radancy/) Reason for choosing vFairs Customization capabilities and elevated presentation of event website. Switched from [Radancy](https://www.capterra.com/p/275758/Radancy/) The pricing, and customization features, and email communication. Review Source LG Laura G. Membership and events administrator Non-Profit Organization Management Used the software for: Less than 6 months ### "Dedicated project manager made for seamless virtual event planning" November 10, 2025 5.0 Pros Having a dedicated project manager who knows the event well and what your company are wanting to achieve is excellent, as it is so important to have one dedicated person and not "go round the houses" each time you need to discuss an aspect of the event. \[sensitive content hidden\] was able to respond to our organisation's needs in a timely way. Cons There were some miscommunications around expectations of the platform's capabilities from the initial demo call. Review Source SH Sharon H. Sr. Marketing Manager, Americas Information Technology and Services Used the software for: Less than 6 months ### "Great Account Management Support" June 27, 2025 4.0 \[sensitive content hidden\] has been a please to work with. We are happy with her support and the final registration page. We are currently working with her on the mobile application portion for the event. Pros \[sensitive content hidden\] has been an outstanding support partner throughout our customer meeting set-up process. She is always responsive and professional and handles requests with ease—even under pressure. Her expertise and reliability have made a huge difference in getting this launched on a timely basis. Cons I would prefer that vFair set up the web blocks and let the customer be able to edit text as needed to help speed up the process. Minor changes had to be constantly rerouted to team, when it would have taken a simple step to correct ourselves, this increased our timelines. Review Source JM Jessica M. Project Coordinator Events Services Used the software for: Less than 6 months ### "Great customer service " February 10, 2026 5.0 Very good custoemr service, always on it and came back with quick responses and solutions to any issues we faced. Pros The quick customer service and value for money. Our client doesn't liek to spend loads on platforms as they are a charity so this works really well. Cons Having to make changes through people and not being able to go in and change it myself. would be good to be able to make small changes. Review Source TA Trisha A. Head of Marketing, Global Events Services Used the software for: Less than 6 months ### "vFairs is fantastic!" June 20, 2025 5.0 I want to give a special shoutout to \[sensitive content hidden\], our project manager, for the phenomenal support she has provided the Generis team. She works tirelessly to ensure our event apps are the best they can be, and we're so appreciative of her training and support. Aroosa is the best! Pros Very customizable, visually stunning product! App is quite user friendly on the front-end for attendees. Love the QR code scanning feature. Support team is fantastic! Cons The back-end can be buggy/laggy at times (when we try to work with the code ourselves, and upload speakers/users), but the support team has been eager to help us remedy these issues Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/) Reason for choosing vFairs Price, customer support, prior relationship Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Getting too expensive, and we could no longer afford Review Source KM Katie M. Marketing Manager Food Production Used the software for: 6-12 months ### "V-Fairs is GREAT!" March 3, 2025 5.0 My overall experience has been very easy and transformative for our food shows! They are accommodating to all of your ideas and flexible when needed. We have weekly meetings to help keep us all on our timeline. The team is very responsive as well. Pros V-Fairs is very accommodating and flexible! If you have a unique idea, they will make sure it happens! I also love how all of your previous events are saved. It makes the next event that much easier. Cons Still working on the negotiation/allowance side of our event. I would love for the vendors to have the ability to talk just to V-Fairs on questions instead of going through me as a middleman. Review Source AD April D. Inside Sales Manager Recreational Facilities and Services Used the software for: 6-12 months ### "10 out of 10, will use again" February 25, 2025 5.0 It was great. The team was friendly, \[sensitive content hidden\] was always very quick to respond and was so patient with all of our requests. Pros The many options available to us for our event. We also loved the help, knowledge and responsiveness of our project manager, \[sensitive content hidden\]. Cons Only that we were very dependent on \[sensitive content hidden\] for many registration revisions. But he was quick to respond, so it was ok. I just felt bad having to request so much of him. Alternatives considered [Perenso](https://www.capterra.com/p/129651/Perenso/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/)[A2Z Events](https://www.capterra.com/p/196600/A2Z-Events/) Reason for choosing vFairs vFairs connected with NetSuite and we needed that for invoicing. Switched from [Stova](https://www.capterra.com/p/88289/Stova/) Stova's customer service was slow and didn't feel very helpful. Review Source DP Deborah P. Operations Supervisor Insurance Used the software for: 1-2 years ### "Excelent product and customer experience!" October 9, 2025 5.0 Overall, we had an excellent experience with vFairs, the platform worked smoothly, but most of all we were impressed by the outstanding support and dedication of their project manager (\[sensitive content hidden\]), who made the entire process seamless and stress-free. Pros Great software for on site or virtual events, and innovative tools to use! Also, Strong Customer Support / Project Management Cons It takes a learning curve to use the product, but \[sensitive content hidden\] was always helping us to update the information Review Source JB Julie B. Marketing Sr. Consultant Insurance Used the software for: 1-2 years ### "Great virtual experience platforms" December 8, 2025 5.0 Great virtual experience. Pros The virtual experience and templates available. Cons Not getting as much consumer engagement. Review Source BB Brittany B. Senior Marketing Manager Wholesale Used the software for: 6-12 months ### "Using vFairs Saved My Company So Much Stress" March 6, 2025 5.0 The product is a 4 but my experience is a 5! \[sensitive content hidden\] answered all of our questions, and we had a lot of them, and quickly implemented any requests we made that were possible within vFairs capabilities. Pros \[sensitive content hidden\]! Plus, the ease of being able to copy a site then edit it for a new event. Cons The backend reporting. With Stova, we were able to pull reports to see who was sent the registration invite and more easily edit registrations, if need be. Switched from [Stova](https://www.capterra.com/p/88289/Stova/) They did not have a NetSuite integration plus their customer service team was not helpful and honestly couldn't handle our requests. Review Source NR Nicole R. Senior Manager, Alumni Relations Non-Profit Organization Management Used the software for: 1-2 years ### "SCA 2025 Virtual Conservation Career Fair a success due to continued partnership with VFairs" February 20, 2025 5.0 An overwhelmingly positive experience with the VFairs team and platform. Their project management, personability, and technical support is phenomenal. Pros The team at VFairs, Hamda, Sidrah, and Faha,has been absolutely outstanding to work with. Their responsiveness to our organization's needs is exceptional, and they go above and beyond to ensure we have everything necessary for a seamless and successful Virtual Conservation Career Fair. Their professionalism and attention to detail have made all the difference in creating a smooth experience for us. The platform itself is amazing, too, allowing easy use and an engaging experience for our attendees and exhibitors. Cons Needing to understand how to best utilize the platform updates earlier on - there were a lot of great updates this year that I should have had a better hold on before the fair. Review Source jL johanna L. Marketing Manager Food & Beverages Used the software for: 1-2 years ### "great product for foodshows" February 10, 2025 5.0 really great to work with, quick to responded and open to needs when asked for hypothetical aspects Pros ability to do lead and virtual booths. great developer who was attentive to needs and gave realistic expectations Cons still struggling with customer number being the identifier for customers, not emails or phone Review Source NG Nikola G. Vice President in charge of Professional Development Legal Services Used the software for: 1-2 years ### "Great collaboration - definitely recommended!" March 20, 2025 5.0 Pros The collaboration and contact with our Project Manager, the diversity of visual options for the different parts of the platform, the support throughout the event, the post-event handling of the collaboration. Cons There were not really any aprticular points that did not meet our expectations. Alternatives considered [Project Central](https://www.capterra.com/p/175224/Project-Central/) Reason for choosing vFairs The price was the main deciding factor in choosing vFairs. Review Source SK Sally K. Professor Non-Profit Organization Management Used the software for: 1-2 years ### "ICCHNR conference 2025" April 21, 2025 5.0 Excellent, especially as w ehad to chnage from a viirtual conference to a mobile app it was all smoothly handled and very professional Pros the professionalism of Ammara our project manager, the flexibility and rapid response, really good communication and support Cons There was nothing that I disliked, everything about VFairs has been of high quality Review Source CS Carla S. Business Development Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Above and beyond customer support" April 14, 2025 4.0 Can't say enough good things about the project team. Pros The team! \[sensitive content hidden\] is our stellar project manager. She is easy to work with, highly responsive, willing to answer all our minutia questions, record video instructions, and make things very simple for us as administrators. We had an extremely fast turnaround for our first event, which was also our first event with vFairs, and she & her team could not have been more accommodating and helpful, especially given our timeline. Cons The back end is quite complicated, so we relied fully on the project team to get things done - which was not an issue because of how helpful they were - but would like to be able to do more on my own in an intuitive way without spending a ton of time learning how. Alternatives considered [Accelevents](https://www.capterra.com/p/144596/Accelevents/)[SpotMe](https://www.capterra.com/p/151102/SpotMe/)[Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing vFairs Functionality; cost; timeline/event turnaround; promised stellar customer support Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Webex abruptly doubled in cost that did not meet our budget. Review Source HR Hongli R. Community Specialist Industrial Automation Used the software for: Less than 6 months ### "Event Management" June 18, 2025 5.0 Pros Interactive and user friendly. Our event participants are generally happy to have this app along the event. Cons So far i'm quite satisfied with the app. The only thing i noticed is the chat function: people's name get displayed but the chat window is empty, which can be confusing. 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