# Page 3 | vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is vFairs the right Virtual Event solution for you? Explore 627 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149104/vFairs/reviews --- vFairs 4.8 (627) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 8th, 2026 # Page 3 - Reviews of vFairs ## Showing most helpful reviews Showing 51-75 of 627 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KW Kimberly W. IT Vendor Manager Information Technology and Services Used the software for: 6-12 months ### "Great Software!!!" March 20, 2025 5.0 It was great! I would use them again if we decide to do more events like this. Pros The PM that we were assigned, \[sensitive content hidden\], was truly amazing! She was KEY to making this event a success! Cons Nothing to report. They are very flexible and the software platform is really great! Review Source RJS Rebbetzin Judi S. Senior Director, CPP Non-Profit Organization Management Used the software for: 1-2 years ### "Retire & Relocate Fair experience" June 19, 2025 5.0 It has been a wonderful experience, and we look forward to working with your team again, particularly \[sensitive content hidden\]. Pros Quick response to questions / issues. Pleasant and easy to work with. Worked very nicely with our exhibitors. Cons Small size of banner images -- we complained about this before, and it was not fixed. Booths should be much larger than the background -- this is a complaint from our exhibitors. Review Source TV Tiffany V. Lead Security Analyst Retail Used the software for: 1-2 years ### "Great Customer Service" July 1, 2025 5.0 Pros What I liked most about the vFairs app is working with \[sensitive content hidden\], user friendly platform, and customizable options. Cons There aren't really any cons that my team and I have run across. Everything that we've wanted or needed thus far has been available. Review Source NB Nia B. Head of Events Financial Services Used the software for: 6-12 months ### "Finextra Review" June 4, 2025 5.0 Overall very good, they were really helpful when i asked for help and helped me when i wasn't able to sort it out. Pros The support from the team was excellent. Easy to use when onsite with regards to the badging system. Cons Building the app was quite complicated at times when you are using it separately to the event website element. Switched from [EventsCase](https://www.capterra.com/p/155846/EventsCase/) Wanted to assess the market and what other options were available Review Source NC Natasha C. Director of Education Hospital & Health Care Used the software for: Less than 6 months ### "VFairs Review" June 30, 2025 5.0 The platform is easy to use, featuring a user-friendly and modern app that makes navigating events seamless. The support team is very engaging and helpful, always ready to assist whenever needed. Their guidance made setup and participation stress-free. Overall, vFairs offers a smooth, professional, and enjoyable experience for both hosts and attendees. Pros VFairs has a user-friendly setup, and outstanding support. It’s a smooth, professional experience from start to finish. Cons Although my experience has been very positive, I wish I had a better understanding of the backend to make quick changes on my own. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Webex was no longer offering the service to smaller organizations. Only enterprise Suites Review Source GL Georgia L. Technologist Non-Profit Organization Management Used the software for: 6-12 months ### "Vfairs - a great site for virtual events customizable for your needs" February 20, 2025 5.0 Great, we have been able to customize the site exactly for our needs Pros Regular assistance and guidance, easy to use site Cons There are some extra features that could be added Review Source TC Tracy C. Franchise Operations Director Automotive Used the software for: Less than 6 months ### "RNR Tire Express Franchise Conference " March 3, 2025 5.0 Very good. Our team was very satisfied with the support we received. Pros Customer Service. Our point of contact was very helpful and had a great timeline to complete our tasks needed to launch the app and tech on time. Cons registrations were not automatically sent to me upon submitting, I had to go into the system to pull new lists each time. Review Source RC Reginald C. President, Operations and Fulfillment Staffing and Recruiting Used the software for: 6-12 months ### "Lots of options to customize your event" April 8, 2025 5.0 Overall, the experiences have been pleasant. The staff has been super responsive. Pros Once we got inside and was able to play around with it, it was very intuitive to use. There are a lot of options to choose from to make the events as customizable as possible Cons I guess it is a pro and a con - there were a lot of options, many of which did not apply to us and was wondering what they were used for. Review Source Marc M. Senior Marketing Executive Environmental Services Used the software for: 6-12 months ### "An easy effortless approach" December 20, 2024 4.0 The overall experience was very simple and easy, I have a very busy workload and this made my life much easier. Pros Easy people to deal with Great backroom team Fast service Cons A couple of bugs with the images and logos during set up Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) It was to complicated for our users to use Review Source MC Madeline C. Research Assistant Hospital & Health Care Used the software for: 6-12 months ### "vFairs Review" December 6, 2024 5.0 My team has worked with vFairs on 3 separate events, and each have gone smoothly. We have a great working relationship with the team and know we can always rely on \[sensitive content hidden\] and the rest of the team. Pros The team was very responsive and reliable, especially \[sensitive content hidden\] Cons I don't have any negative feedback - we have had a great experience working with vFairs. Review Source ST Simone T. Marketing and Communications Director Human Resources Used the software for: 1-2 years ### "2024 ICFRAC Virtual Conference, powered by vFairs" November 13, 2024 4.0 We have had a positive experience with vFairs over the past two years. This platform provides a dynamic and multi-faceted user experience and alternative to other virtual collaboration spaces. Pros vFairs was a great partner, from detailed project planning to supportive and adaptive execution of our International Coaching Federation Raleigh Area Chapter virtual conference, “Disruption in Coaching: Breaking Out and Breaking Through” in October. Cons There are so many event design options! It’s actually a benefit as well because it provides clients the ability to make the event our own. Switched from [Remo](https://www.capterra.com/p/187650/Remo/) Not sure, just aware that we switched platforms. Review Source AG Andy G. VP of Procurement Food & Beverages Used the software for: Less than 6 months ### "V-Fair at Food Centric Beachside" February 20, 2025 5.0 I went from concerned about implementation to satisfaction with the overall experience. Look forward to next year. Pros First time around with V-Fair and the entire process went perfect. From initial set up of allowances to actual staff being present for registration of our customers. Each V-Fair associate was professional and attentive to our needs. Cons More training for our associates and vendors. When something is new, there is hesitation. Must create a user-friendly approach to this new technology. Review Source MM Miriam M. Development and Operations Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great experience!" June 27, 2025 5.0 Pros I greatly appreciated the quick communication with our vFairs representative, Momin. He made the whole platform setup process a breeze. Cons This is not necessarily a con towards vFairs, but it was a very lengthy process to fully setup our platform. Review Source EB Elena B. Research Assistant Professor Education Management Used the software for: 6-12 months ### "Very positive experience working with Ammemah" December 18, 2024 5.0 The experience working with vFairs in general, and with Ammemah Naeem in particular, was positive. Pros I worked with \[sensitive content hidden\] and she made sure that the conference platform was built according to our needs and preferences. She ensured all the details were ironed out before the launch of the platform and that all the deadlines were met. She was very professional and always ready to answer any questions, and she made sure all our requested changes to the platform were implemented promptly. Cons Some people in the conference audience complained about difficulty finding information in the platform. Review Source JJ Josh J. Attraction Manager Hospital & Health Care Used the software for: 2+ years ### "Good experience with Vfairs" March 10, 2025 5.0 Pros Easy to use, helpful account managers and innovative features Cons Some technical issues around video playback for webinars Review Source AIC Andreea Ioana C. Digital Marketing Manager Food & Beverages Used the software for: Less than 6 months ### "First time user - usefull app" March 28, 2025 5.0 The Vfairs team aimed to make the process as easy as possible for setting up the sessions and events details. Overall, the app was a nice add-on for our team event Pros The support of Fatimha th rough setting up the app and making the process easy. There are a lot of options available on what can be done with the app and it looks like a great tool for exhibitions though I did not get the chance to test it yet for that purpose Cons If you do not use Vfairs on day-to-day basis it may take a while to get your head around it . Review Source LT Liz T. Executive Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Very Satisfied with vFairs" October 14, 2024 5.0 I was so pleased with our Project manager, \[sensitive content hidden\] was patient with all of our edit requests, thoughtfully listed to what our needs were and worked with he team to meet them. Pros The flexibility to make edits to best suit our needs. Cons I haven't experienced any cons with the vFairs platform. Review Source SB Shari B. Program committee co-chair Higher Education Used the software for: 2+ years ### "Vfairs hybrid conference support " December 7, 2024 5.0 Excellent hybrid conference provider with responsive, knowledgeable staff Pros Responsive, knowledgeable project manager Cons I have no substantial complaints or concerns. Review Source LC Leon C. cyberQuarter Project Manager Higher Education Used the software for: Less than 6 months ### "vFairs - a great experience" November 21, 2024 5.0 Our overall experience was very positive. The customer support made a big difference and sets vFairs apart from their competitors. We didn't just pay for use of the platform, we got a dedicated project manager and customer support staff member who made sure we were set up and ready, with continuous support throughout our virtual event. Pros The customer support and project manager that were provided to us went the extra mile and made sure we were ready for our event. Cons The backend can sometimes be a bit complicated. Alternatives considered [SpotMe](https://www.capterra.com/p/151102/SpotMe/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/) Reason for choosing vFairs vFairs had a fair price but their platform seemed most appropriate for what were wanting to use it for. Review Source Amy K. Director Non-Profit Organization Management Used the software for: 6-12 months ### "Exceptional Service!" July 19, 2024 5.0 We recently had the pleasure of working with \[sensitive content hidden\] at vFairs for the National Philoptochos 2024 Convention, and we couldn't be more impressed with the experience. From start to finish, the technology available met all our needs seamlessly, ensuring our event ran smoothly. What truly stood out, however, was the outstanding customer service provided by \[sensitive content hidden\]. She was consistently available, incredibly responsive, and went above and beyond to address all our needs. Her dedication and professionalism were evident in every interaction, and her support was invaluable to the success of our convention. \[sensitive content hidden\] commitment to excellence and her ability to anticipate and solve problems made a significant difference. We cannot express enough how fabulous a job she did. Her exceptional service left a lasting impression on us, and we are immensely grateful for her hard work and dedication. Thank you, \[sensitive content hidden\], and the entire vFairs team, for making our 2024 Convention a resounding success. We highly recommend vFairs and \[sensitive content hidden\] Naeem to anyone seeking top-notch event support. Pros \-The interface was easy to use. -The registration page was aesthetically pleasing. -Email templates were great and customizable. -Notifications were also easy to use. The updates were simple. -Overall registration setup was easy and customized to our needs. -Having Matti Holdridge on site. She was with us from start to finish for the entire project, including setup, cleanup, and troubleshooting. -The badges and lanyards that we designed were of supreme quality. -The registration process for our attendees on site was so easy and seamless. Cons Although we had a fabulous project manager who did everything, we did need to reach out to her every time, as the backend was not easy to navigate without detailed instructions. While we appreciate having a project manager, having an overview training session on each feature would have been nice. This way, the project manager wouldn't always depend on our timeline. As a small staff, it's sometimes easier to do a few things independently and then have the team edit. Additionally, our daily schedule was put in as sessions instead of an agenda. We needed to be able to scan our attendees in only once per day, and it was hard at the event to find the correct session daily. Each aspect of vFairs was customizable, which is great; as I said, we have a small office, so for certain features, it would have been nice to have templates to choose from or be advised ahead of time that because each aspect is customizable and needs to be built out, requires specific attention and a certain amount of time. Hence, a needs list for all features with a timeline for implementation. I would have planned better if I understood it better. Alternatives considered [EventsAir](https://www.capterra.com/p/130158/EventsAIR/) Reason for choosing vFairs The interface and what we needed seemed to better fit for Philoptochos. We also liked the virtual interface better than EventsAir. Review Source DB David B. Senior Program Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Thank you vFairs!!" August 27, 2024 5.0 The overall experience was phenomenal!! The service provided by vFairs was exceptional. Our program area will certainly be encouraging our organization's leadership to continue using the services provided by vFairs for large in-person events. Pros I very much appreciated that the attentiveness given to our organization as we prepared for our event. The quick turnaround time on requests made regarding the landing page and website was incredible. The project managers assigned to us were insightful and creative. I loved how the vFairs team made themselves available to us to ensure we met our goals. The scheduled check-in meetings were great. This allowed our team to ask questions and for the vFrairs team to demonstrate different features on the landing page and app, as well as on the backend. Thanks to vFairs we were able to elevate our annual in-person event. As an organization we received positive feedback from attendees on the vFairs experience from registration to using the app onsite. Cons There was a minor glitch with the evaluation feature. It auto populated from previous evaluations that were completed. The vFairs team resolved the issue right away. Our team should have done testing prior to the event to sure that everything was working properly in advance of the event. Review Source WJ Willia J. Program Coordinator Aviation & Aerospace Used the software for: 2+ years ### "We Did It Again" September 30, 2024 5.0 Our program managers, \[sensitive content hidden\], were amazing. They made sure every question was answered and that our vision for the project was brought to fruition. It was a wonderful experience; we have worked with them for the past seven years. Pros The biggest pro in working with vFairs was the team that was assigned to our project. They were flexibility, accommodating, and worked closely with our team to create a platform that showcased our event the best. Cons I had no cons in working with vFairs. Any potential issues were dealt with in advance. Review Source HA Hira A. Communications Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Accessible Virtual Event Platform" October 29, 2024 4.0 Really appreciated working with our project manager and getting the event set up and run smoothly Pros The platform was accessible to our audience, which is mostly people with disabilities Cons There were some lags in communication and disorganization when getting the event set up Alternatives considered [Accelevents](https://www.capterra.com/p/144596/Accelevents/) Reason for choosing vFairs Not full accessible and more expensive than vfairs Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) WebEx merged with another company and could no longer support an event our size. Review Source WC Wonmoon C. Communications Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Outstanding customer service" August 29, 2024 5.0 Customer service - vFairs implement the requests promptly Pros Outstanding customer service is a great pro. Cons Complex Salesforce Integration requires quite of time. Review Source NC Nicola C. Business Support and Events Manager Food & Beverages Used the software for: Less than 6 months ### "Great Desing, and easy to set up!" March 7, 2025 5.0 Smooth, easy, friendly and professional. Pros The Style of the site and ease to set up with help form the team. Cons Nothing! I have not come across any issues. 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