# Page 7 | vFairs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is vFairs the right Virtual Event solution for you? Explore 628 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149104/vFairs/reviews --- vFairs 4.8 (628) [View alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 7 - Reviews of vFairs ## Showing most helpful reviews Showing 151-175 of 628 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KV Kyle V. Senior Director Government Relations Used the software for: 6-12 months ### "vFairs System Review" August 24, 2023 5.0 Overall experience has been good. It has allowed us to host one-off webinars and webinar series with little overhead. Pros The completely bespoke development approach to vFairs was essential. I especially appreciate the dedicated projects team that are able to support on short notice. \[sensitive content hidden\] and staff have been extremely responsive, prompt, and professional throughout this process. The onboarding tools and project management have been top notch. Cons I haven't had any major issues or concerns in using vFairs. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us. VR Verified Reviewer Project Manager Human Resources Used the software for: Less than 6 months ### "Our experience with vFairs" June 24, 2024 5.0 Pros The platform was appreciated greatly by our audience, and we received positive feedback throughout a consequent survey sent to everyone. In the setup phase the team from vFairs and especially \[sensitive content hidden\] our PM was very responsive and welcoming to any of our requests. When we requested a new feature it was seen as a new feature to develop for the platform, which we felt was a very fair way to work. Review Source EP Edina P. Events and Membership Manager Hospital & Health Care Used the software for: 1-2 years ### "Great platform " June 18, 2024 5.0 Pros We have been using VFairs for 2 years now for various events and projects. Easy to use, looks professional and offers an engaging experience for attendees. Our Project Manager, \[sensitive content hidden\] has been a great help in setting up the platform. Cons some tech issues with the Round table function which were addressed Review Source PLK Poh Lin K. CEO Marketing and Advertising Used the software for: 1-2 years ### "Minnesota AAPI Business Summit - Virtual " August 16, 2023 4.0 The platform was effective and the technical support and staff were very helpful. VFairs has been very prompt with their reponses. Being new with this platform, we appreciate VFair's patience, supportive and positive attitude, and their capacities to accommodate requests including last minute requests. Pros The features below enhanced the attendees' learning experiences:1. Life-like mock-ups of people from diverse ethnicities and races2. Attractive and colorful representations of sponsors' brands and organizations3. Efficient navigation 4. Interactive atmosphere motivated and increased engagement 5. Recordings of sessions to be shared widely and after the event6. Interactive website with customized landing pages7. Quality customer service with supportive staff and timely responses8. Can-do attitude Cons Perhaps, build in and/or promote additional real-time engagement interactions opportunities where participants will be motivated and influenced to engage. Review Source EH Emily H. Project Coordinator, Meetings and Events Non-Profit Organization Management Used the software for: 1-2 years ### "Customer friendly, easy to use platfom!" June 16, 2022 5.0 \[SENSITIVE CONTENT\] is awesome! He is great to work with, so helpful! I would highly recommend vFairs to anyone looking for a virtual or hybrid platform! Pros The platform is customizable, easy to use and navigate. It is also easy to use if you are an administrator. Cons I cannot think of anything. The platform is very easy to use. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/) Reason for choosing vFairs We have previously used Vfairs and had a great experience. We also know how to add information to the back end so we do not have to learn a new platform. Review Source Response from vFairs June 20, 2022 Thank you Emily for sharing your valuable feedback with us. We are elated to hear that you found it easy to use the platform and that you are so comfortable with using the backend. Looking forward to working with you on another event real soon! SY Sarah Y. Web Content Coordinator Retail Used the software for: 6-12 months ### "Great experience for the customer and the team" March 28, 2019 5.0 Overall their team is always ready to help and are open to customizations and suggestions. They are available at all hours of the day and are capable of making very quick changes! Pros This is a great way for customers to experience a conference or expo virtually! It is very visual and a great experience for the user. There are many customization options available. First you have the homepage which can have basically any content and can be created on a vfairs domain or on a subdomain of your usual website. Once inside you have the lobby which is an outside view of the expo building. From here customers can quickly go to different areas of the event - main hall, auditorium, or information desk. In the main hall are your booths which you can customize with colors, logos, images, and links. Inside each booth you have the ability to include videos, documents, links, and more. From here you can also access the chatrooms which is a great and instant interaction between customers and vendors. Over at the information desk brings customers to the chatroom where they can have their questions answered quickly and in the auditorium customers can watch live talks and webinars. These live talks and webinars are customized based on your itinerary and utilize zoom meeting software. Cons With so many options and customizations available, compiling all the information needed to produce the event can be a daunting task depending on how large your event is and how many employees you have working on it. Also with so many options and possible areas to explore, customers may have a hard time navigating and finding specific information they are looking for. Review Source Response from vFairs July 14, 2020 Thank you for taking the time to write us a review, Sarah! We truly appreciate the kind words and are thrilled to hear you enjoyed our platform. Feel free to send across any other feedback that may help us improve your experience in the future! :) MAG María Angeles G. Conference Team Banking Used the software for: Less than 6 months ### "Surprised participants and a team experience" October 19, 2020 5.0 Pros What I appreciate most about the platform is that it is a bridge for participants between the physical world of a conference and a virtual one. Virtual scenes help a lot to recreate the experience and allow the participant to better position themselves during the conference. The Vfairs support team is excellent and I really appreciated their help with our own transition to a virtual conference due to the pandemic context. Cons The possibilities of networking is something that we must deepen the knowledge of what the platform offers so that both the participants and the booth reps can interact more fluidly and see how many participants are in the conference, how to connect with them or leave a message even if they are not in that moment in the Networking chat. That booth reps can interact with other booth reps of other exhibitors is important ... they don't always compete and at our conferences, they do business with each other too. It would be good to have videos of a neutral conference (fictitious) for the participants, another for the exhibitors and another for the administered ones, where it is explained what each one can do according to their profile, so we should not explain it ourselves. Review Source Response from vFairs November 13, 2020 The team at vFairs is thrilled to hear about your experience with them, Maria. Thank you for your feedback, at the same time. We are working every day to improve the platform and provide you with nothing less than perfection :) BG Brad G. VP Marketing Consumer Electronics Used the software for: 2+ years ### "Fantastic vFairs Project Management Team for support and service" June 16, 2022 5.0 They are the best partner - more than we could possibly expect. Pros The product delivers everything that we need to host our virtual conferences which are attended by thousands of people. In addition, the vFairs project management team, technical support and customer service are excellent!! The team helped us customize what we needed, are always there to answer questions, and have provided new features based on our requests. We could not have asked for a better partner. Cons The product provides everything that we need. Review Source Response from vFairs June 20, 2022 Thank you Brad for sharing your valuable feedback with us. We are glad to hear that you had an amazing experience with vFairs and the team you worked with. Looking forward to working with you again soon! Jennifer C. Presidential Education Management Used the software for: Less than 6 months ### "Vfairs is anazing" November 23, 2022 5.0 Amazing product and outstanding support . It was working with \[SENSITIVE CONTENT\] that made the experience as impactful as we had hoped Pros Easy to use, provides great information but the best is the support we received from \[SENSITIVE CONTENT\]. Without \[SENSITIVE CONTENT\] to guide and support us we could not have created the virtual career fair Cons Nothing it worked well and was beyond what we expectex Reason for choosing vFairs Recommended by JA USA Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear you enjoyed vFairs’ customizable features. Your feedback is important to us and we hope to work with you again soon. KS Kari S. Executive Director Mental Health Care Used the software for: 2+ years ### "A Perfect Fit" February 7, 2023 5.0 We hopped on in a hurry because of the pandemic and had a good experience. We then went through the tutorials with other platforms and came to realize how much we loved vfairs. We've done quite a few live and hybrid events with them and I have no reason to look elsewhere. Pros By far the best customer service out there which then makes the whole experience better. They are responsive and helpful. On the day of the live event, it truly feels like they are as invested in the outcome as we are. Beyond that, the ease by which my team (social workers, not IT professionals) can work with the platform is really important. And our attendees love the look and feel of the space. Cons Really can't think of anything, which says a lot! Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon! Travis F. Producer Hospital & Health Care Used the software for: 2+ years ### "Another Great vFairs Experience" June 22, 2022 5.0 This is our third year using vFairs and it continues to be a great experience. \[SENSITIVE CONTENT\] , our main point of contact for our conference (Weekdays With Bernie), did an excellent job meeting with us each week to ensure we were on track preparing for the big day. He is very knowledgeable, extremely patient with us, and always responded promptly to our questions. Pros I really liked how robust the backend of the software is. There are so many elements to hosting a virtual or hybrid event and it seems like vFairs has thought of it all. I especially liked the option for attendees to be able to share custom contact information. Cons Everything was great for what we were using it for. Possibly in the future, a graphics upgrade to a more 3-D look for navigating the space. Review Source Response from vFairs July 18, 2022 Thank you Travis for sharing your valuable feedback with us. We are glad to hear that you have trusted vFairs for the third time and we promise you that we will never disappoint you. Can't wait to work on yet another event with you! HM Holly M. Event Coordinator Events Services Used the software for: Less than 6 months ### "Great product and company" March 17, 2021 5.0 We had a great experience with vFairs and would absolutely consider using them again in the future if our event is entirely virtual next year. They really helped us to recreate the in-person event experience using all of the different features and visuals - it was about as close as it could come to an in-person in this world right now and that for us was very important. We would definitely recommend over their competitors. Pros There was such a wide variety of features and options available to make it really your own event. The support staff was incredible, our vFairs rep helped us every step of the way and provided us with so many options to really help to create the event we were visualizing. We also really liked the ease of use of the backend for admins. For users we got feedback that it was a very intuitive platform and easy to use/get around 'inside' the event, and that for us was key as the virtual event world is new to so many of us. Cons The webinar connection to Zoom felt a bit clunky and I didn't feel as prepared for issues that came up as far as people not fully understanding how to operate the webinar using their host capabilities. I think that could have been explained better during the pre-webinar technical checks. I also wish the chat feature were more engaging. That's a difficult one during these times and I don't know how to accomplish it, but maybe more features to get people talking or involved in conversations? Including the gamification aspect in there as well maybe? It felt like the only part of the event that didn't capture the 'in-person' recreation as much as the rest of the platform did. Some of the additional features also felt overpriced, for example the Scavenger Hunt. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[6Connex Software](https://www.capterra.com/p/176358/6Connex-Webinars-and-Webcasts/) Reason for choosing vFairs The university discount was a major piece but we liked the versatility of the platform as well as the visual representation options. Review Source Response from vFairs November 17, 2023 Thank you for sharing such a great review! So glad to hear your event was a success and that you were thrilled with vFairs features. We hope to work with you again soon! AD Andrea D. Field Operations Manager Automotive Used the software for: Less than 6 months ### "First Time But Not Last Time User" May 11, 2023 5.0 Pros \[sensitive content hidden\] was phenomenal. Having a dedicated customer support/tech professional really made the difference for my organization. He exceeded all expectations and even thought of did things for us we didn't consider, let alone ask for. We have got nothing but positive feedback on the success of our virtual event and \[sensitive content hidden\] is a huge part of the reason why. Cons Zoom did not operate within the vFairs platform but had to be opened up in a separate tab. Reason for choosing vFairs We evaluated other vendors, but chose vFair because their platform offers the high quality virtual meeting experience we expect for our potential future dealers who are in attendance. We also chose vFair because they provide ongoing technical support and training, as well as live support during the actual events. Our live support was \[sensitive content hidden\] and we couldn't have asked for anyone better. Review Source Response from vFairs November 17, 2023 Thanks for your thoughtful and generous review! It's great to know your event was successful and our team delivered a positive experience for you! It was a pleasure to assist with your virtual conference and we can't wait until the next one. BA Bidyut A. Assistant Director of Information Technology and Web Services Non-Profit Organization Management Used the software for: 6-12 months ### "vFairs Virtual Platform" June 30, 2023 5.0 American Educational Research Association (AERA) used vFairs platform to host its virtual component of 2023 annual meeting. Entire vFairs team did an excellent job in hosting, and successfully running the virtual event. Working with \[sensitive content hidden\] and his team was an amazing experience. The team has right attitude, perfect skillset, and showed great professionalism from beginning to host and run such a complex event like AERA’s. Pros Search function, customization of program schedule, and ease of use. Cons The entire engineering team has great attitude of resolving technical issues. Sometime their overpromising of resolving an issue in very short period of time might backfire. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us. VR Verified Reviewer Partnerships Marketing Computer Software Used the software for: Less than 6 months ### "vFairs Review" August 14, 2018 5.0 They were all fantastic. By far the best rate for a virtual event. Every other company was expecting to charge us upwards for an event like this, yet vfairs had a much better price but the same amount of users and experience. Knowing that vfairs is located around the world, with a main location in DUBAI our team was a bit hesitant and questions them a lot about GDPR complience. The vfairs team proved time and time again that they were GDPR complient and followed all the law for a world wide bussiness, which is extremely important to us. From the first meeting I had, to my weekly calls everyone on the Vfairs team was great to work with. Seeing that this was our first virtual event we were really excited but also had 1 million questions for the team, as well as last minute changes. With all the questions, and last minute changes they were fantastic, and so helpful. Pros The entire Vfairs software and platform was extremely user friendly as well as asthelictly pleasing. Most of our customers that attened the event are not focused in the tech world, and for them if it was simple to navigate. Which speaks highly, if they do not understand VR and still loved the event. Cons The only part I did not like, was the fact that chat rooms opend up within a new tab within the event instead of keeping the chatrooms all within on main page. Review Source Response from vFairs July 14, 2020 Thank you for taking the time to write this amazing review! Your business means a lot to us and we're absolutely thrilled to hear about your experience with us! Can't wait to have you back soon! :) VR Verified Reviewer Deputy Director Government Administration Used the software for: 1-2 years ### "2022 IHS Partnership Conference" September 23, 2022 5.0 \[SENSITIVE CONTENT\] , was our PM this year and she and her team were a dream. They were dedicated, timely and responsive. Our event included 110 sessions over four days with 3000 registrants. We had a contracted conference manager and between him and \[SENSITIVE CONTENT\] , our conference ran very smoothly - questions and requests were addressed quickly, staff were knowledgeable and helpful and I look forward to working with this team again next year! Pros The vFairs platform is user friendly and easy to use. I've used it for two national meetings for a total number of attendees near 5000. Cons It would be useful to have a dedicated speaker portal - I understand this is available with the app but not the desktop version. Maybe it will be ready next year! Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon! TS Timor S. Dean, Mathematics Higher Education Used the software for: 2+ years ### "I am not sure what you want on this." August 3, 2023 5.0 Great. \[sensitive content hidden\] was the best. She worked very hard and her customer service was excellent. Pros The best feature was \[sensitive content hidden\]!! While we really like the platform, what made it exceptional was \[sensitive content hidden\].Sorry programmers, it was the interpersonal working with \[sensitive content hidden\] that made the difference (two years in a row). Cons I can't think of anything. Last year (or was it two years ago) there was an issue with the integration of the IDLOOM registration. We had to use Zapier.It seems like we overcame that the last two years. Reason for choosing vFairs Initially, it was pricing and perceived ease of use.Then it was our experience with the product. Review Source Response from vFairs November 17, 2023 Thank you for choosing vFairs! We are thrilled that \[sensitive content hidden\] has been a great project manager. We look forward to continuing to work with you in the future! GM Geoff M. ISV Partner Marketing Manager Computer Software Used the software for: 2+ years ### "vFairs a very affordable and coprehensive virtual event platform" August 5, 2022 5.0 Outstanding customer service and initially (4 years ago) was concerned about the time difference but they team working with us worked our hours and was extremely responsive to our requests and needs. Pros I have been using vFairs now for 4 years to manage our virtual events where we showcase third-party add-ons for our existing ecosystems of partners that sell the products and customers wo can buy them. We initially reviewed 5-6 platforms. All had basically the same functionality but vFairs was exponentially more affordable especially if you are doing multiple events. The platform is flexible and the customer service from the team is top notch! Would highly recommend! Cons With Zoom being integrated into the platform I now have no detractors for the platform. Alternatives considered [ON24](https://www.capterra.com/p/158766/ON24/) Reason for choosing vFairs vFairs had the same functionality as other platforms considered at a MUCH better price. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! We hope your event was a successful one. vFairs has updated a lot of its features that you can also make use of. We hope to work with you again soon! RR Ryan R. Sr Program Manager - Enterprise Programs Wireless Used the software for: 1-2 years ### "Virtual Conferences Made Easy" May 10, 2019 5.0 We set out to create a virtual conference which included live speakers, deeply customized interactions and critical content for our business. vFairs consistently delivered for us. They were responsive, especially at critical moments of the project, flexing their schedules to meet our timelines. \[SENSITIVE CONTENT HIDDEN\] and \[SENSITIVE CONTENT HIDDEN\] (our key POCs on the project) were clearly experts at putting on events like these. Their consultation on how to achieve a successful event, especially at the start of the process when we were unsure how the site worked, was critical to our success. I personally work with a lot of vendors on projects, my interactions with vFairs have been some of the best I’ve had with a vendor. We have plans to work with them on multiple upcoming projects. I can’t recommend them enough! Pros \-Powerful reporting from a vendor team willing to go the extra mile to customize for your business needs. -Extremely responsive service. We had a critical error on the day before the conference and they stayed up all night to make it right for us. -Adaptive/customizable interfaces. We worked with vFairs to full customize the site to align to our brand, look and feel without any pushback. Cons \-I really have to say nothing. This event was one of the most seamless interactions with a vendor I have expeeienced. We asked for a LOT of customization and new functionality. They were always willing to go the extra mile, even if they hadn’t done a specific integration or ask before. Review Source Response from vFairs July 14, 2020 Thank you for your heartwarming words, Ryan! We're so happy to hear you thoroughly enjoyed the service as well as the platform. Feel free to send across any other feedback that may help us maintain and improve your experience with us. We can't wait to have you back soon! :) HH Harper H. Brand Manager Non-Profit Organization Management Used the software for: 2+ years ### "Amazing Service" March 19, 2024 5.0 This is an amazing tool for our youth. The team that helped us set up the virtual career fair was extremely attentive and helpful! Pros Working with \[sensitive content hidden\] was a wonderful experience! Cons Everything was GREAT. I can't think of anything that wasn't smooth during this whole process. Review Source MD Michelle D. Director of Meeting Services Non-Profit Organization Management Used the software for: Less than 6 months ### "vFairs Platform - turned our pandemic's lemons into lemonade" October 15, 2020 5.0 Kind staff. A nice team to work with. Very international. You can tell this company is growing quickly as a result of the pandemic. Pros Since the pandemic shut down most convention centers globally we had to resort to going virtual. This software really enabled us to turn our covid lemons into lemonade. The virtual experience was interactive and fun for our participants. We were also able to attract thousands of more attendees than ever before by going virtual. The platform is very intuitive and fun to use. You can tell this company truly understands event planning. Our sponsor have also been very happy because of all of the great reporting on the backend. It was a great experience and we plan to do many more events with vFairs in the future. Cons This is the best event software I have seen. This said I would love for the ability to be able to have our speakers come on live at the end of their pre-recorded sessions without having to go thru zoom. I don't think this function exists yet but am looking forward to the day that it is developed. Review Source Response from vFairs November 13, 2020 Thank you for your kindest words, Michelle. We're absolutely honoured to be receiving this feedback from you. We can't wait to provide you with an even better experience the next time we see you! :) Nausheen A. Director of Events and Content Marketing Information Technology and Services Used the software for: 2+ years ### "A great virtual platform" June 3, 2022 5.0 It has been good Pros The UX is very good Most features are very plug and play. Cons There really isn't any. They have made many improvements Alternatives considered [PheedLoop](https://www.capterra.com/p/179210/PheedLoop-Event-Automation-Monetization-Platform/) Reason for choosing vFairs Price Switched from [Notified Webcast Solutions Studio](https://www.capterra.com/p/234344/Intrado-Studio/) The platform was not intuitive and had very redundant UX Review Source Response from vFairs June 15, 2022 Thank you Nausheen for providing us with your valuable feedback. We are honored that you chose us after hosting your event on another platform. And glad that we were able to provide you with all the ingredients that helped you in hosting a successful event. Looking forward to working with you again soon! AJP Armando Jr P. Sr. Marketing Manager Automotive Used the software for: 2+ years ### "U.S. AutoForce - Virtual Buying Event" June 30, 2023 5.0 The overall experience has been very positive. \[sensitive content hidden\] is always making himself available when assistance is needed and his support is appreciated. Pros vFairs has been very supportive and their system is very easy to use. We have not had any issues with the overall support team and they are willing to go above and beyond to ensure the event is successful. Cons Having used vFairs if there are any issues, they are willing to tailor the event to the company's needs. There are no complains with their service. Review Source Response from vFairs November 17, 2023 Thank you for sharing such a great review! So glad to hear your event was a success and that you were thrilled with vFairs features. We hope to work with you again soon! KS Kerry S. Sr. Program Manager Telecommunications Used the software for: 2+ years ### "Experience with vFairs" July 24, 2023 5.0 The overall experience has been fantastic! We will continue to use vFairs for all of our virtual events and will continue to work with them to make the most out of the platform! Pros We love the customization and the flexibility of the platform. We've received excellent customer support from vfairs and truly enjoy working with the team! The cost aligns with our budget so no complaints there! We've asked for several revisions, updates to the rooms, changes to layouts etc... and vFairs exceeds our expectations every time! Cons The designs are a bit outdated. Users have expressed that it looks like a video game from the 90s. The avatars especially could be updated to reflect more human-like images. The ability to play music is nice but only allows for 3 mins of a song, so it's too repetitive. The spinning graphic display is also on a loop and seems glitchy due to start/stop so it doesn't spin continuously. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us. PB Pamela B. Associate Department Chair Higher Education Used the software for: 2+ years ### "Amazing Product and Staff" August 4, 2023 5.0 vFairs has been a solution that allowed us to host our virtual event for the last 3 years. Each year has been top-notch! Pros Ability to make an idea a reality! Working with \[sensitive content hidden\] was a true delight, again! Cons There was nothing that I did not like about vFairs. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing vFairs Engaging for participants. Allowed participants to become immersed in the environment. Review Source Response from vFairs November 17, 2023 Thank you for sharing a great review! So glad to hear your event was successful with the help of our team, and hope to work with you again soon. Your feedback is important to us. Similar Products Featured ## Related categories [Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Mobile Event Apps](https://www.capterra.com/mobile-event-apps-software/)[Hybrid Events](https://www.capterra.com/hybrid-events-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.