# vFairs Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about vFairs Software - reviews, pricing plans, popular comparisons to other Virtual Event products and more.

Source: https://www.capterra.com/p/149104/vFairs

---

# 

 vFairs Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

vFairs

## What is vFairs?

vFairs is an all-in-one event technology platform that powers in-person, hybrid and virtual events. You can run your events from start to finish with features like event registration, ticketing, custom event sites, check-in and badge printing software, branded mobile app, lead capture app, and virtual events software. Budget tracking, accommodation, and abstract management modules support the event planning stage. During the event-building stage, self-serve features like the landing page, registration form, floor map, and seat plan builders make your job easy. During the event, mobile apps and virtual event software can power everything from event entry, content upload, and attendee engagement to gamification. Post-event, download detailed reports or ask the AI reporting chatbot. Host content on-demand and nurture contacts captured through email campaigns. vFairs supports 2000+ integrations including CRMs, ATS, and Martech solutions. vFairs is SoC-2, GDPR, and ISO-27001 compliant.

## What is vFairs used for?

[Virtual Event](https://www.capterra.com/virtual-event-software/)[Event Management](https://www.capterra.com/event-management-software/)[Mobile Event Apps](https://www.capterra.com/mobile-event-apps-software/)

Top alternative

Featured

Overall rating

Based on 623 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

0%

Pros & cons

Responsive and personalized assistance

Versatile virtual event experience

Limited and confusing chat features

Occasional technical and usability problems

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for vFairs?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://vfairs.com&name=vFairs)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### vFairs

4.8 (623)

VS.

[4.8 (2,421)](https://www.capterra.com/p/149712/Whova/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (623)

Ease Of Use

4.7 (5,741)

Value For Money

4.7 (553)

Value For Money

4.6 (3,525)

Customer Service

4.9 (611)

Customer Service

4.6 (3,256)

## vFairs alternatives

[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

[4.6 (54)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting price

Contact vendor for pricing

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/149104/vFairs/alternatives/)

## Who uses vFairs?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive and personalized assistance

99% positive reviews out of 343

Most users comment customer support is attentive, proactive, and adapts solutions to specific organizational needs.

Shayna R

COO, 2 - 10 employees.

"A special shoutout to \[sensitive content hidden\] who was fantastic to work with, always providing timely responses, proactive support, and helpful guidance throughout the process."

Limited and confusing chat features

42% negative reviews out of 60

Some reviewers indicate chat functionality is clunky, lacks group video options, and often requires frequent refreshing.

Hongli R

Community Specialist, 10,001+ employees.

"The only thing i noticed is the chat function: people's name get displayed but the chat window is empty, which can be confusing."

Versatile virtual event experience

99% positive reviews out of 83

Most reviewers describe virtual events as highly interactive, customizable, and easy to manage for diverse audiences.

Susanna E

Finance Specialist, 11 - 50 employees.

"Very user-friendly for both the participants to attend the virtual event and for the admin team to make changes on the back-end in real-time as needed for the virtual event"

Occasional technical and usability problems

45% negative reviews out of 49

Some users report bugs, glitches, and customization challenges, causing stress and requiring developer intervention.

Yamila Z

Events Coordinator, 11 - 50 employees.

"There were also a few glitches that really dissapointed us during the designing of the websites phase."

Comprehensive virtual recruitment platform

97% positive reviews out of 36

Most users report virtual career fairs connect employers and candidates efficiently, offering broad reach and interactive engagement.

Julie G

Communications Manager, 11 - 50 employees.

"They have provided excellent service for our virtual career fairs and are highly responsive and helpful."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Attendee Management

4.8 (263)

71.86% of 263 reviewers that rated this feature as important or highly important

This aspect helps you track, organize, and support attendees efficiently. Users think attendee management is user-friendly, allows easy bulk or individual tracking, and provides real-time data. Some reviewers mention occasional login issues but find support responsive.

Reporting/Analytics

4.7 (215)

68.37% of 215 reviewers that rated this feature as important or highly important

vFairs offers comprehensive reporting and analytics, giving you detailed insights into attendee activity, event performance, and ROI. Reviewers indicate that reports are easy to access, customizable, and help improve future events and provide valuable data for sponsors.

Online Registration

4.8 (193)

65.80% of 193 reviewers that rated this feature as important or highly important

You get a smooth, customizable online registration experience with integrations for payment via Stripe and PayPal, and with Cvent and Hubspot. Reviewers appreciate its ease of use, accessibility, and ability to capture essential attendee data for event management.

Live Streaming

4.8 (176)

67.61% of 176 reviewers that rated this feature as important or highly important

With this capability, you can stream events seamlessly using integrations with Zoom and YouTube. Reviewers appreciate the reliable performance, high image quality, and how live streaming helps attendees feel included and engaged, especially during hybrid and virtual conferences.

Real-Time Chat

4.6 (166)

57.83% of 166 reviewers that rated this feature as important or highly important

The real-time chat feature enables instant networking and Q&A, supporting text, audio, and video. Reviewers appreciate its user-friendliness and engagement benefits, though some mention limited emoji options and occasional delays in posting messages.

Customizable Branding

4.8 (184)

69.02% of 184 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

vFairs 154 features

Collect papers prior to an event

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Build unique software tools based on your specific requirements

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

This aspect helps you track, organize, and support attendees efficiently. Users think attendee management is user-friendly, allows easy bulk or individual tracking, and provides real-time data. Some reviewers mention occasional login issues but find support responsive.

List information about event guests

A list of registered participants

Track and analyze various metrics such as demographics, psychographics, behavior and other insights

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Detect speech to highlight frame subjects

Use AI to convert voice into text automatically

Create, manage, and print wearable badges

Scan barcodes to ensure accurate pricing and label tracking

Group collaboration to solve ideas in a productive and concentrated manner.

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Sub-room created within virtual meeting/class

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Online registration for classes

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Software that specializes in managing events such as conferences, conventions and trade shows

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Digital displays use technologies such as LCD, LED, projection and e-paper

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Participants can alert the host if they have a question when they are muted

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Show location of event's rooms and activities on a digital map

Plan marketing campaigns for events

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour

Designed for events that occur online

Store, manage and track all forms in a centralized location

Games or game-like elements to track progress and reward accomplishments

Register a group/batch of attendees

Curating an intentional list of prospective guests as per relative interests to achieve specific goals.

High-definition audio and/or video capabilities

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Obtain tickets via Kiosk upon arrival at event

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Ability to chat online in real time

With this capability, you can stream events seamlessly using integrations with Zoom and YouTube. Reviewers appreciate the reliable performance, high image quality, and how live streaming helps attendees feel included and engaged, especially during hybrid and virtual conferences.

Automate workflows and trigger campaigns based on customer actions

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Allow attendees to check in via their mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Manage and handle various international currencies

Utilize the same app for multiple events

Manage and support multiple languages

Discover and connect with speakers and attendees at an event

Record the audio of phone conversations for quality assurance purposes

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Send personal messages to clients or attendees

You get a smooth, customizable online registration experience with integrations for payment via Stripe and PayPal, and with Cvent and Hubspot. Reviewers appreciate its ease of use, accessibility, and ability to capture essential attendee data for event management.

Allow users to buy and sell tickets online, register for events, and collect buyer information

In-person, onsite registration

Allows event organizers to sell and manage tickets directly on-site

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Accept and process customer payments for products or services using hardware and software

Enable custom polls/voting to facilitate decision-making or increase engagement

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Share and present designs

Send messages to selected individual(s) from the entire audience

Design, communicate, and distribute incentives to perform a specific action

Matrix barcode that stores information

Analyze and gain insights into data in real-time

The real-time chat feature enables instant networking and Q&A, supporting text, audio, and video. Reviewers appreciate its user-friendliness and engagement benefits, though some mention limited emoji options and occasional delays in posting messages.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Record live video calls to play later

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

vFairs offers comprehensive reporting and analytics, giving you detailed insights into attendee activity, event performance, and ROI. Reviewers indicate that reports are easy to access, customizable, and help improve future events and provide valuable data for sponsors.

Specify type/number of reserved tickets based on seating selected during booking

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Book and manage rooms at an event

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Digitally share screen view with others

Grants the users access to all events for one season

For selection of seat at booking or check-in

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Reminders sent via SMS/text message

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Discover speakers and manage their details, booking and time.

List information about event speakers

Provide sponsors with dedicated digital space within event website

Raise funds via sponsors and grants

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Allow customers/users to submit support queries and service requests

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

The resale of tickets based on demand and availability

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Record and playback video calls

Connect with meeting participants remotely over video

Store and manage online video content

Allows users to view videos without downloading media files

Supports various video file formats

Virtual waiting area for attendees

Make a list and register visitors

Manage volunteer information and direct volunteer resources

Built-in website builder or integration with third-party site

Allows multiple users to simultaneously annotate on a digital whiteboard

Get Advice

We can help you find the software with the features you need.

Features

4.6 (623)

4.6

Based on 623 reviews

## Pricing

Value for money

4.7 (553)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (553)

4.7

Based on 553 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)[

YouTube](https://www.capterra.com/p/237905/YouTube/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (611)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (611)

4.9

Based on 611 reviews

## User reviews

Overall rating

4.8

Based on 623 reviews

Filter by rating

5(505)

4(106)

3(9)

2(0)

1(3)

Mentioned topic

Sorted by most recent

CK

Carly K.

Marketing Coordinator

Hospital & Health Care

### "I highly recommend vFairs for your virtual event!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2026

Overall, it was very pleasant. I felt like everyone, especially \[sensitive content hidden\] was very helpful and made it an easy process.

Pros

\[sensitive content hidden\] was awesome! She was very quick to respond, troubleshoot and provide resolutions or answers. It was a great way for us to manage our event, Hanger LIVE Virtual.

Cons

The only thing I didn't love was when I was building the booths and adding graphics, it was difficult to get them to fit properly in the template "squares". I am not sure if I need to know the exact sizes so they fit better next time or if there is a different way to upload them so they fit better. But the ones that fit did look really good! I made it work and at the end of the day everyone was happy with how they looked. And \[sensitive content hidden\] made it easy to set up all of our exhibitor booths and showed me how to do it in advance, and helped us to gather info from the exhibitors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jessica M.

Project Coordinator

Events Services

### "Great customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 10, 2026

Very good custoemr service, always on it and came back with quick responses and solutions to any issues we faced.

Pros

The quick customer service and value for money. Our client doesn't liek to spend loads on platforms as they are a charity so this works really well.

Cons

Having to make changes through people and not being able to go in and change it myself. would be good to be able to make small changes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Jennifer F.

Marketing Manager

Food & Beverages

### "Vfairs- Great Event Platform!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 12, 2025

They met with me timely. We hit the goals within the timeframe that I needed. They were enjoyable to work with. Great Team.

Pros

Staff at V-Fairs was amazing to work with. The application is straightforward and makes it easy for customers to understand the final product.

Cons

The abilities are endless, so you don't always know what vfairs is capable of, so think outside the box.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Darren M.

Marketing Manager

Food & Beverages

### "vfairs - event software "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 11, 2025

\[sensitive content hidden\] was outstanding in setting up and staying organized as she consistently kept meetings and agenda's moving forward

Pros

value for money and our customer liason was great to deal with Mobile app is slick and easy for pre-event registration

Cons

lack of integration with our systems Reporting is clunky and sometimes difficult to go back and retrieve

Switched from

[MealSuite](https://www.capterra.com/p/90911/ThreeSquares-Dining-Management/)

cost and mobile capabilities were the reason i switched

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing vFairs

company suggested them, and met them at a conference

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Julie B.

Marketing Sr. Consultant

Insurance

### "Great virtual experience platforms"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2025

Great virtual experience.

Pros

The virtual experience and templates available.

Cons

Not getting as much consumer engagement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Caroline B.

Small Business Specialist

Non-Profit Organization Management

### "Positive commitment to accessibility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

Very positive. \[sensitive content hidden\] and her team were very easy to work with, extremely responsive and appreciated the need for all features to be fully accessible.

Pros

For the third year in a row, vFairs served as the platform for NDI’s virtual Disability Owned Convening. Accessibility was the top priority for NDI when selecting a platform for this event. From the outset, vFairs recognized this need and collaborated closely with us to make sure every feature was as accessible as possible. We were truly impressed by their expertise and dedication to accessibility. Furthermore, \[sensitive content hidden\] and her team were extremely responsive, demonstrated a deep understanding of the platform, and delivered outstanding customer service.

Cons

Some of the platform's features not fully accessible so were not available to us. However, this didn't impact performance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Programme Marketing Manager

Computer & Network Security

### "Overall a Fully-Featured Events Management Platform, with Great Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

vFairs have been great to work with, and the support team is extremely helpful and timely with all requests.

Pros

We have been using vFairs for the past 6 months, and have run multiple events either using the full platform, or specific features, such as badge printing. Every experience has been fantastic, especially with the help of our Project Manager, \[sensitive content hidden\]. Every request that we have made has been completed in a timely manner, even when they are last minute. The lead scanning feature worked seamlessly for a large scale event, and the badge printing is relatively simple once you are trained on how to troubleshoot any issues that may arise.

Cons

Nothing to note. Depending on how much control you want over the platform, it is helpful to know HTML and CSS, which may not be something that all organisations have in-house, but even if so, the vFairs team are on hand to complete any requests.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jana T.

Meeting Planner

Hospitality

### "vFairs for the Win! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2025

Very good! Our project manager, \[sensitive content hidden\], was amazing - I don't think she sleeps! We will be using this platform again for future Virtual Meetings.

Pros

The overall value for money spent is great. We loved having so many choices for the virtual spaces. Our project manager, \[sensitive content hidden\], was so responsive and great to work with!

Cons

My client does not use Zoom so there was a learning curve with how that worked and coaching for speakers so they were comfortable.

Alternatives considered

[ON24](https://www.capterra.com/p/158766/ON24/)

Reasons for choosing vFairs

Cost of product and overall value with all of the various options

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KD

Kulvir D.

Event Audience and Delegate Experience Manager

Oil & Energy

### "Exceptional Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2025

My overall experience with vFairs has been extremely positive. From the initial sales call onward, every query was handled quickly and with clear, responsive communication. The customer support has truly been exceptional—consistently attentive, helpful, and proactive. It’s one of the standout aspects of working with vFairs and has made the entire process smooth and reliable.

Pros

What I like best about vFairs is the exceptional support. My project manager, in particular, was incredibly thorough—responding to every single query with clear explanations and often taking the initiative to double-check details without being asked. Their proactive approach and consistent communication made the entire experience smooth and stress-free.

Cons

One area that could be improved is the dashboard analytics and reporting. The platform lacks more advanced, intuitive, and easily accessible analytics that would help track attendee behaviour and engagement in real time. More detailed reporting, segmentation, clearer visualisation tools, and greater flexibility in exporting or customising data would make it much easier to evaluate event performance and draw meaningful insights for conversion campaigns.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Cost was the ultimate reason for the switch, cvent had very high fees on each product feature.

Alternatives considered

[EventsAir](https://www.capterra.com/p/130158/EventsAIR/)

[Swoogo](https://www.capterra.com/p/161291/Swoogo/)

[Gripp](https://www.capterra.com/p/205636/Gripp/)

Reasons for choosing vFairs

cost as mentioned previously but also the fact that you get unlimited support from project managers there are no limited hours

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LG

Laura G.

Membership and events administrator

Non-Profit Organization Management

### "Dedicated project manager made for seamless virtual event planning"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2025

Pros

Having a dedicated project manager who knows the event well and what your company are wanting to achieve is excellent, as it is so important to have one dedicated person and not "go round the houses" each time you need to discuss an aspect of the event. \[sensitive content hidden\] was able to respond to our organisation's needs in a timely way.

Cons

There were some miscommunications around expectations of the platform's capabilities from the initial demo call.

Review source

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