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Motus

Reviews of Motus

4.7 (474)
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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on September 29th, 2024.
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Pros

  • I like the ease of use and that the gps function makes it convenient to track my mileage. I also appreciate the customer service and website efficiency.

  • Overall, from a user perspective, I like the product. It's easy to use and when I have had questions the customer support is excellent.

  • I've been using for several years now, great experience and the pros I mentioned above have become better ad more reliable over time.

  • The associates I have interacted with at their "App Support" have all been very professional and nice and as helpful as they can be.

Cons

  • There is really nothing that I can think of regarding this software, in a negative light.

  • There’s a “break even point” where if you drive too many miles you’ll get paid less than the average federal rate. Sometimes as low as $.30 a mile which is horrible.

  • And those complaints have never been addressed. There are only two possible conclusions here: 1-Motus is incapable of fixing their own app or 2-Motus just doesn't care.

  • The lack of being able to edit start and end times is an issue.

Showing Most Helpful

Showing 25 of 474 reviews

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Bradley A. avatar
Bradley A.
Sr Sales
Utilities, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"Brads Review"

Overall: Great, I feel like I am reibursed fairly for my driving expenses.

Pros: Plan provides a low-cost option to both the company and the user to be reimbursed for all driving related expenses.

Cons: I would like to see the mileage calculate easier from point to point. I often have to use google maps to pre calculate.

Eddie D.
Region Channel Lead
Information Technology and Services, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"Motus mileage"

Overall: I would recommend this to any driver that needs to track mileage.

Pros: It is easy to use and it uploads to the web easily and accurately.

Cons: Nothing that I can think of. This product makes tracking your miles quick and easy.

Reasons for Switching to Motus: Ease of use and accuracy. I can track my miles by simply using the app and setting it to go when I travel.
Doug C.
AE
Computer Software, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
1.0
Features
2.0
Reviewer Source
Source: Capterra
November 8, 2023

"Motus; one more screw in my back from my employer"

Overall: I hate the way my employer uses it to screw me on vehicle mileage, and I get a wack on my end-of-year paycheck when I need the money the most. Every time I use it I am reminded that my employer is taking advantage of me with inadequate reimbursement on my auto expenses. It's a reminder to keep looking for a new job.

Pros: easy of millage tracking most of the time.

Cons: It's hard to make adjustments to your mileage if you had a deviation in your travels or forgot to start it at the beginning of the day. I hate the way my employer uses it to screw me on vehicle mileage, and I get a wack on my end-of-year paycheck when I need the money the most. Every time I use it I am reminded that my employer is taking advantage of me with inadequate reimbursement on my auto expenses. It's a reminder to keep looking for a new job.

Switched From: SAP Concur
Reasons for Switching to Motus: It was a Corp. decision and I was not given a vote
Sam H.
Enterprise Account Executive
Telecommunications, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"Motus is a software that provides excellent value"

Overall: Motus has made it much easier for me to submit mileage reimbursement requests. The software integrates seamlessly with our accounting software

Pros: Motus is a valuable tool for any business that reimburses employees for mileage. The software is easy to use, accurate, and integrates seamlessly with accounting software. Motus also provides comprehensive reporting capabilities that can be used to track travel patterns and identify areas for cost savings.

Cons: You can accidently swipe up or cancel the trip you are recording. There need to be a step added to confirm if you are stopping the recording.

Switched From: SAP Concur
Reasons for Switching to Motus: The last employer I had used a different software. T-Mobile uses Motus
CARLA T.
Account Executive
Telecommunications, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"Pivitol"

Overall: I love Motus. Easy to use. Sufficient. Does not ask for to much information. Great way to go back and correct any errors.

Pros: Fast. Straight to the point. Great result turn around time.

Cons: Honestly there is not anything. No complaints

Switched From: SAP Concur
Reasons for Switching to Motus: I used to use SAP CONCUR with another employer.
Mercy M.
Account Executive
Automotive, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 18, 2024

"An excellent app the best of all times"

Pros: It hade made it easy to travk miles Easy to use Customer support is legit Easy to run it automatically in the background

Cons: Nothing really everything is just good

Switched From: Microcall
Casey W.
Account Manager
Electrical/Electronic Manufacturing, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 7, 2024

"The go to app for tracking mileage. "

Pros: The GPS function allows you to accurately track all of your mileage. If you forget to “start trip” you can manually enter mileage. When manually entering trips it remembers names and addresses to save time. Lastly it shows history of all trips, mileage, and reimbursements to make expensing a breeze.

Cons: The only downside to Motus is that you have to open the app to hit “start trip” to track mileage via GPS, but in my opinion it is a minor inconvenience for such an incredible service.

Jon D.
Sales rep
Wine and Spirits, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 7, 2024

"A+ in my book"

Overall: Easy to use and I love it, easy to submit at the end of the month too

Pros: It rarely misses a trip, and when it does it’s an easy fix

Cons: Nothing, it’s the best app we’ve had in awhile

Alan G.
Sales
Supermarkets, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 8, 2024

"Sales rep "

Pros: The easy use app, just turn it on click the green button and travel wherever when done open it up and click the red button.

Cons: I honestly don’t have any I have been using for over 2 years and never had a problem

Mgo K. avatar
Mgo K.
Sales representatives
Consumer Goods, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 7, 2024

"Very user friendly app"

Pros: It’s just very simple and right to the point on logging my miles.

Cons: It does drain my battery sometimes but that’s because I use it a lot

Sean N.
Retail Development Manager
Retail, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"Use Motus Daily"

Overall: I've told friends at different companies using other apps for tracking to bring this to senior leadership once they see the simplicity and overall user experience of Motus.

Pros: Motus is the easiest and most user friendly app in the workplace! I've used multiple apps and the view by day for mileage is phenomenal. It is such an easy view of what you've done so far and how to edit if you notice any errors made.

Cons: none found so far - this app is great! It hits all boxes when it comes to needs

Switched From: SAP Concur
Alex T.
Market Manager
Consumer Goods, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"Much better tracking "

Pros: Tracking has gotten much better if you leave the app running.

Cons: When you manually enter miles sometimes the trip lengths don’t add up correctly in end of month reporting causing mileage discrepancies.

Switched From: SAP Concur
Francis D.
Senior Account Executive
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"Tax Season Ugh!!"

Overall: My experience has been very positive. I would recommend this to anyone, especially the less technological like myself.

Pros: The reason I embrace the Motus app is how convenient and accurate the information is. As someone who spends a lot of time on the road, the expenses add up quickly. Knowing that I have all the information my accountants need on my biggest expense at my fingertips is very reassuring.

Cons: I had no cons. I program the app to work on auto mode during my work hours and forget about it.

Brian M.
Homes Project Manager
Real Estate, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 11, 2023

"After many companies with other mileage tools, Motus is hands down the easiest and most intuitive"

Pros: Its easy, intuitive, seamless, straightforward and simple to navigate

Cons: Sometimes I need to edit trips and thats not as straight forward

Switched From: SAP Concur
Jennifer P.
Product Specialist
Biotechnology, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
2.0
Ease of Use
1.0
Features
1.0
Reviewer Source
Source: Capterra
January 10, 2023

"Don’t like the app"

Overall: Not happy at all

Pros: Populates to Concur. That is the only thing I like

Cons: Need to sign in all the time. The need to have background at all times, kills my battery.If doesn’t record during drive will pick the shortest route instead of allowing drive to pick route

Switched From: SAP Concur

Vendor Response

By Motus on January 23, 2023
Thank you for sharing your feedback and letting us know about your experience. Please contact our member services team who can review your account and assist with any issues. We look forward to supporting you!
Tim V.
Fleet Manager
Wholesale, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 25, 2019

"Motus makes it easy to manage mileage reimbursement"

Overall: Motus has lowered our mileage reimbursement expenses by almost $200 a month by allowing us to subtract the employee's daily commute from their business mileage. Multiply that by 20 or so business days each month, and it significantly lowers the amount of mileage that needs to be reimbursed.

Pros: Motus puts an app in the hands of an employee driver allowing the company to capture trip details including date and time each time a driver makes a stop. It lowered our vehicle expenses because it took away the guesswork, and the trips are validated by GPS.

Cons: It is not able to do a standard distance daily commute like my previous mileage administrator did. My previous administrator was bought and merged with Motus, and most of their checks and balances can be manipulated by a motivated driver.

Reasons for Choosing Motus: Most of the great Runzheimer people were assimilated by Motus, and there wasn't a better alternative out there on the market.
Reasons for Switching to Motus: Motus was bought and merged with Runzheimer.
Matt D.
Director
Consumer Goods, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"Amazing Service"

Pros: Motus has completely revolutionized our company car program at Procter & Gamble. Their dedication to fair and accurate reimbursements, user-friendly app, and exceptional compliance support have made managing our fleet a breeze. The personalized support and enterprise-grade software have been invaluable. Motus sets a new standard in the industry, and I highly recommend their services to anyone looking for an efficient and compliant solution. Thank you, Motus, for simplifying our car program and improving our experience!

Cons: Motus has room for improvement in support services. Overall, a reasonable choice for managing a company car program.

Lance T.
Supervisor
Food & Beverages, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 11, 2023

"Motus: Efficient for your daily activities!"

Overall: A better and faster way to submit reports.

Pros: Easy to download, Easy to track, works for your daily activities and reports to make your day efficient and professional.

Cons: The only con I could say about this software is it could lose its tracking report at times. Not often but ran into this issue on a few occasions

Reasons for Choosing Motus: My company found a faster and better way to submit mileage reports. We use to have to write down our daily mileage and Motus made it quicker to handle this issue!
christine C.
Clinical Diabetes Specialist
Biotechnology, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 10, 2023

"Highly reccommend"

Overall: overall i have had a very positive experience with motus and cant really think of anything that needs to be changed

Pros: Motus is very easy to use and it saves a lot of time and aggravation. Everything can be done directly from the app - even uploading documents. It is very accurate - the only time i've had to adjust my mileage before submitting is when i come back from vacation and that is very easy to do!

Cons: i really cant think of anything! Motus is very easy to use and it is very reliable

Josh P.
Account Manager
Environmental Services, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 9, 2023

"Keeping it Fluid"

Overall: I'm very happy with Motus. Motus has kept me in a routine with meeting with clients. I'm able to see exactly when I have met with clients last and schedule accordingly.

Pros: The ability to let the program work and not have to fix anything with it while driving.

Cons: I can't say anything is disliked at this time.

Matthew M.
Salesman
Food & Beverages, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 9, 2023

"No-brainer"

Pros: Motus is so easy to use, nothing needs to be done. It’s great, and any time I have an issue or question it is resolved that day with killer customer support!

Cons: Sometimes the shorter trips don’t save, but is resolved by just hitting the refresh button on those trips.

Cory F.
Executive Territory Manager
Medical Devices, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 13, 2023

"Motus review for mileage tracking in sales "

Pros: Ease of use when it is auto enabled. You can set a schedule on certain days and hours to automatically track.

Cons: Manual entry of addresses seems glitchy. More than half the time if I enter and select a manual address it does not apply even though it’s validated.

Mark G.
Managed Care Liaison
Pharmaceuticals, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 8, 2023

"Good Value"

Overall: I utilize Motus for monthly reimbursement of my vehicle and reimbursement for mileage. Payments have been timely.

Pros: I am able to drive the vehicle that I prefer to drive and am getting fair reimbursement.

Cons: No issues - sometimes a little slow to catch-up to rising gas price.

Nick H.
District sales manager
Food & Beverages, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"Us foods Motus review "

Overall: Seamless and very easy to use to ensure proper reimbursement of my mileage

Pros: I love Motus. I never have issues with my mileage tracking. I am also a manager and it is easy to approve my teams reports

Cons: There isn’t anything I don’t like about Motus

Tyler F.
Municipal sales manager
Environmental Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"Great app"

Overall: It’s been a great experience for me overall. I keep it on throughout the day every day.

Pros: Very easy to use while on the road. Use it daily for my miles while out for sales calls.

Cons: Nothing. It’s a great app, and I would recommend it to everyone.