--- title: "Nexus EHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Nexus EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/149115/Nexus-Clinical/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Nexus EHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Nexus EHR ## What is Nexus EHR? Nexus EHR is a cloud-based platform for solo and medium practices that need agility without sacrificing depth. We eliminate the rigid templates of legacy systems through an adaptive architecture that works for any provider. Why Nexus Leads the Market: 1. Native Ambient AI Scribe: Reclaim your time with an integrated scribe that drafts clinical notes in real-time. It learns your unique voice to eliminate after-hours charting. 2. AI-Driven Coding: Our system suggests ICD and CPT codes based on the clinical conversation, ensuring revenue integrity and reducing manual entry. 3. Specialty-Agnostic Depth: Excellence for high-complexity fields like Neurology and Psychiatry, while remaining fully customizable for any clinical workflow. 4. Rapid Implementation: We solve "onboarding trauma" with white-glove data migration and seamless lab integrations. Unified Ecosystem: A single platform for EHR, PM, Portal, and Telehealth. ## What is Nexus EHR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/)[e-Prescribing](https://www.capterra.com/eprescribing-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 88% Neutral 13% Negative 0% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Electronic Medical Records / 2026 - Medical Billing / 2026 - Medical Practice Management / 2026 - Physical Therapy / 2026 - Revenue Cycle Management / 2026 - Patient Engagement / 2025 - Patient Portal / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Nexus EHR?[Manage this product listing](https://www.g2.com/products/nexus-ehr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Nexus EHR 4.5 (32) VS. [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (32) Ease Of Use 4.6 (722) Value For Money 4.5 (24) Value For Money 4.3 (591) Customer Service 4.7 (31) Customer Service 4.3 (658) ## Nexus EHR alternatives [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149115/Nexus-Clinical/alternatives/) ## FAQs about Nexus EHR Overview ### Which roles and teams benefit most from Nexus EHR? Nexus EHR is most used by nurse practitioners, physician assistants, nurses, and other clinical providers for documenting visits, managing patient records, and coordinating care. Practice managers, office administrators, and owners rely on it to oversee scheduling, billing, referrals, and daily operations, while coordinators track surgeries and patient follow-up. Answer based on 32 reviews Overview ### What company size and industries is Nexus EHR built for? Nexus EHR is built for small ambulatory practices, with 100% of reviewers from small businesses and 66% in Medical Practice. It supports solo to medium practices managing complex Neurology, Psychiatry, and Family Medicine workflows, while adapting to surgical specialties. Hospital & Health Care accounts for 16% of reviewers, and Health, Wellness and Fitness represents 12%. Answer based on 32 reviews Features and Usability ### What are the key features of Nexus EHR? Nexus EHR offers clinical documentation, charting and SOAP notes, appointment scheduling, patient intake, and e-prescribing for day-to-day care delivery. It also includes billing and claims management, HIPAA compliance, patient portal access, telemedicine, lab integration, and reporting and analytics for practice operations. Integrations ### Which third-party tools and platforms does Nexus EHR integrate with? Nexus EHR integrates with 14 third-party tools and platforms, including Google Calendar, Google Meet, Twilio, Ambra, EZClaim, CollaborateMD, AdvancedMD for Mental Health, Tebra, MedWorxs Evolution, and SRFAX. It also connects with Sfax, MDConnection, AltuMED PracticeFit, and Vertex AI for scheduling, communications, billing, and imaging. Getting Started and Support ### What training and onboarding options does Nexus EHR offer? Nexus EHR provides live online training, webinars, documentation, and videos to support getting started. Live online sessions and webinars offer guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Nexus EHR offer? Nexus EHR provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as responsive and helpful, with quick answers for urgent issues and requests. Some note occasional delays or unexplained slowdowns, but support and training are often described as attentive and accommodating. Answer based on 7 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Nexus EHR includes all three features that reviewers consider most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain accurate medical histories, and document care efficiently, allowing teams to support compliance, improve record accuracy, and deliver more consistent patient care. HIPAA Compliant 4.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 4.7 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Documentation Management 4.2 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Manage product specific documents in a categorized order Decision Support 4.4 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Tools that provide relevant information at specific times to support judgments and courses of action Insurance Eligibility Verification 3.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Checking eligibility of patients for different insurance claims Mobile Access 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Nexus EHR 338 features ### All Features - 3D Imaging: Representation of any object in 3D - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Administrative Processes: Simplifies and supports administrative processes like registration, reporting, document management, and inventory. - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Text Summarization: Condenses long documents or text into a brief summary. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Applications: Integrates with third-party applications, such as business instant messaging software, collaboration tools, and project management software - Applications Integration - Payer Care Management Workflow Applications: Brings together disparate solutions and systems for a seamless experience - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Artificial Intelligence: AI technologies like NLP, NLU, and/or NLG are used to analyze and process text provided by customer interactions. - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Transcription: Use AI to convert voice into text automatically - Autonomous Task Execution: Completes tasks independently without constant human intervention - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Back Office Processes: Simplifies and supports back office processes like billing/finances, scheduling, registration, recordkeeping, and integration or alignment with third-party solutions and/or resources. - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Bed Management: The allocation and provision of beds - Before & After Pictures: Before and after photos of procedure(s) - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Care Summaries: Electronic patient health records - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog: Stores organization rules in a catalog, to ensure clinical users can access them in their latest version. - CDI Training - Clinical Documentation: Provides training and education regarding clinical documentation improvement (CDI) tactics - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Charting And Documentation: Generates or provides practioners with the tools to create clinical documentation post-meeting. - Chat/Messaging: Communicate using direct chat or messages within the system - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims - Clearinghouse Integration - Revenue Cycle Management (RCM): Streamlines any communication and data share between provider and clearinghouse - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Communication - Clinical Documentation: Synchronize patient data across the org - Clinical Communication - HIPAA Compliance: Facilitates communication between health care professionals - Clinical Data Exchange - Clinical Documentation: Supports and streamlines the viewing and utilizing of patient data and assessments across the org - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Collaboration: Easily compare experiments—code, hyperparameters, metrics, predictions, dependencies, system metrics, and more—to understand differences in model performance. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance - Payer Care Management Workflow Applications: Facilitates compliance and adherance to industry regulation - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Compliant Emailing - HIPAA Compliant Messaging: Facilitates the receiving and sending of secure and encrypted emails - Compliant Texting - HIPAA Compliant Messaging: Facilitates the receiving and sending of secure and encrypted text messages - Configurable Workflow: Configure existing workflows to meet your organization's needs - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customizable Tests: Create tailored assessments that test for specific relevant skills - Data: Establish benchmarking data to create an accurate set of metrics to compare with program results. - Data Import/Export: Import and export data to and from software applications - Data Ingestion - Payer Care Management Workflow Applications: Aggregates, analyzes, and manages clinical data - Data Integration: Combining data from different sources and providing a unified view - Data Security: Protect sensitive data for digital privacy - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Decision Tracking: Records past decisions for future reference. - Denial Management: Process of investigating, analyzing, and resolving denied insurance claims - Diagnostic Imaging: Render images of the body for diagnostic and treatment purposes - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Digital Intake Forms: Provides digitized intake forms both for patient and physician use - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Digitization - Clinical Documentation: Digitizes paper records - Discussion Archive: Archives discussions for future reference. - Document Access - Clinical Documentation: Provides access to collected patient data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - EHR Integration: Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. - EHR Integration - Clinical Documentation: Integrate with existing EHRs - EHR Integration - E-Prescribing: Supports integration of e-prescribing database to existing EHRs - EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems - Electronic Payments: Electronically collect payments for goods or services - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Engagement Measuring: Tracks and measures current and improved levels of patient engagement - EPCS - E-Prescribing: Supports and tracks the electronic prescribing of controlled substances and drugs - Escalation Management: Define a process for transferring calls/tickets to management - Expense Management: Plan, pay and track business related expenses. - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Family History Tracking: Track family medical history to diagnose existing/new conditions and diseases. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Cardiologists: Intended to be used by cardiologists - For Family Medicine: For family practices - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Healthcare: Software designed for the healthcare industry - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Neurologists: Designed for Neurologists - For Occupational Therapists: Designed for the use of occupational therapists - For Orthopedics: Specialized software for Orthopedic practices - For Pain Management: Designed for pain management practices & departments - For Physical Therapy: Designed specifically for physical therapy practices - For Plastic Surgery Practices: For plastic surgery practices - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - For Psychiatrists: Must serve psychiatrists/psychiatric practices - For Speech Therapists: Designed for the use of speech therapists - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - For Urgent Care: Designed for urgent care/emergency facilities. - For Urologists: Intended to be used by urologists. - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - Health Record Access: Gaining access to confidential health documents and information - HIPAA Compliance: Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data - HIPAA Compliance - HIPAA Compliant Messaging: Aligns and complies with HIPAA regulation and standards - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HIPAA Compliant - E-Prescribing: Ensures compliance with HIPAA and other health care regulations via encryption and security - Historical Reporting: Information, data and reports that are being tracked over time - ICD-10 Compliance: Manage the intricacies of ICD-10 cataloging and ensure clinic compliance - Image Management: Support for uploading and retaining image files in the cemetery records database - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Impact Analysis: Assesses whether the product can predict and communicate the scope of change impact across linked artifacts. - In-Patient Management: Care of patients who are admitted and stay in the hospital overnight - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Intake Management: Activities related to the initial admission of a charge into the organization's care - Integration with Wearables: Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits. - Interoperability: The ability of two or more systems to exchange information or data. - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IPC Systems Integration: Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information. - kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free - Lab Information Management: Allows you to effectively manage samples and associated data - Lab Integration: Receive lab results electronically - Lab Order Management: Submit and track requests for laboratory tests - Lab Results: Laboratory test results - Live Chat: Ability to chat online in real time - Low Bandwidth Support: Ensures that the telemedicine solutions works even when internet is slow or network is poor. - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical Coding: Translation of patients' medical files and bills into universal codes required by insurance - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Message Lifespan - HIPAA Compliant Messaging: Allows the determination and assignment of the lifespan of a delivered message - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Monitoring Device Integration: Allows medical providers to integrate with remote devices of many kinds in order to monitor patients. - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Multiple Appointment Types: The ability to choose between different appointments in a selection. - No-Show Tracking: Track and monitor patient no-show rates - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Intake Forms: Online forms for managing client intake - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Online Scheduling: Track and organize online shifts - Operating Systems - HIPAA Compliant Messaging: Supports desktop, iOS, and Android operating systems - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Out-Patient Management: Care of patients who do not stay overnight - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Care Plan Management - Payer Care Management Workflow Applications: Automates or facilitates the creation of QAed patient care plans - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Information Management: Tracks and monitors patient demographic information. - Patient Intake: Patients can register for appointments in advance online - Patient Location Tracking: Identify patient's location at any given point in time - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Satisfaction Management: Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores. - Patient Scheduling: Book and manage patient appointments and follow-ups - Payer Support - Payer Care Management Workflow Applications: Provides a unified platform for payers to centralize their processes - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Pharmacy: Stock, distribute, and manage billing for drugs - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Policy Management: Create, manage, and track policies and procedures within an organization - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Practice Specialty Support: Tailors functionality based on specific nuances of specialty practices. - Practice Specific: Supports the needs and requirements of specialty practices. - Predictive Analytics: Predict future data based on historical data sets - Prescription Cancellation: Enables medical providers and/or patients to electronically cancel prescriptions - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Accounting: Manage and track financials on a project-to-project basis - Provider Support - Payer Care Management Workflow Applications: Provides a unified platform for providers to centralize their processes - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Referrals Management: Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities. - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Factors: Analyzes risk factors, flags cases, and provides information on treatment protocols - Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Communications: Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel. - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Softphone: Use your computer as a phone device to make calls over the internet - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Systems Interoperability - Payer Care Management Workflow Applications: Manages the entire continuum of care to increase organizational ability and transparency - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Telecommunications: Utilizes telecommunications technology to provide providers and patients with two-way communication. - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcription Automation - Clinical Documentation: Leverage NLP and ML technologies to automate and optimize clinical transcription or translation needs - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Urgent Care Templates: Pre-formatted documents and forms for Urgent Care processes. - User Authorization - HIPAA Compliant Messaging: Allows administrators to set up and implement any levels of authorization required to send and receive secure messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Video Conferencing: Connect with meeting participants remotely over video - Video Consultations: Speaking to a doctor or healthcare professional using online video tools - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Vitals Tracking: Track and measure patient's vitals - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Waiting Time Tracking: Estimated waiting time in the queue - Web-based Deployment: SaaS, web-based, online deployment - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Coordination: Enables the optimization of all organizational tasks and process through improved workflows, efficient inter- and intra-departmental communication, and coordination of distinct systems. - Workflow Management: Create, design and manage workflows for repetitive tasks - Workflow Optimization - Clinical Documentation: Optimize and make efficient clinical workflows - Workflow Optimization - Payer Care Management Workflow Applications: Consolidates care applications and utilizes collected data to enable efficient workflows --- Get Advice We can help you find the software with the features you need. Features 4.4 (32) 4.4 Based on 32 reviews ## Pricing Value for money 4.5 (24) Free Trial [View pricing plan details](https://www.capterra.com/p/149115/Nexus-Clinical/pricing/) Physician Contact for custom quote It includes: - EHR - Practice Management - Telehealth - Medical Billing - Patient Engagement - eRx with EPCS - Ai Scribe Value for money 4.5 (24) 4.5 Based on 24 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Tebra](https://www.capterra.com/p/129169/Tebra/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[ CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[ MDConnection](https://www.capterra.com/p/32748/MDConnection/)[ SRFAX](https://www.capterra.com/p/186308/SRFAX/)[ MedWorxs Evolution](https://www.capterra.com/p/92080/MedWorxs-Evolution/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (31) 4.7 Based on 31 reviews ## User reviews Overall rating 4.5 Based on 32 reviews Filter by rating Counts reflect reviews available in this feed. 5(20) 4(8) 3(4) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Practice Manager Used the software for: Less than 1 year ### "Knowledgeable and helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2024 We had them write a custom Paywall for patients to pay immediately before entering Google Meet for Telehealth sessions Pros The nexus clinical team are knowledgeable and helpful! Cons Copying and pasting telephone numbers sometimes ends up with scrambled numbers and they have to be manually typed risking errors! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice Manager Used the software for: 3-5 years ### "Neurosurgery Clinic Review Recommending EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2024 Overall, Nexus provides and easy to use software we love using. Pros I like how user-friendly it is and how considerate Nexus support considers software add-on requests. I love how user-friendly the templates are to create and edit. Cons We had issues with the QRDA III Reports generated provided for MIPS reporting as well from time to time we find Nexus runs slow with no explanation from the Nexus Support team. This usually resolves the same day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "The Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2024 Overall it has been a positive experience. Pros Easy to use. The system is dependable. Interfaces well with our practice management system. Cons Does not have a configuration with zoom. Sending labs is somewhat difficult. We cannot see what has been texted to the patient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Nurse Practitioner Used the software for: Less than 1 year ### "Nexus Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 September 13, 2024 Pros User friendly format for completing notes Cons The rollout has been slower than I anticipated. I started using the product before the preferences I sent in were even uploaded. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Blossom H. Healthcare Provider, CEO Used the software for: Less than 1 year ### "NEXUS EHR review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 4, 2024 I am happy with using NEXUS EHR. I have had a positive experience with both the system and the staff. Pros Nexus EHR is easy to understudy and navigate. The tabs are easy to find and easy to use. The team of experts that handle the program are very professional and easy to reach. Sunil and his amazing team are very accessible, and they make my job easy. And they are just a phone call away. Cons Sometimes the system can have a delayed response of not more than 5 mins. I have not had any major issues with this system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer DNP, FNP-BC, NP-C Used the software for: 3-5 years ### "NEXUS EHR FEEDBACK" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2024 Very Good, we are able to learn more and more as time goes. Pros It is a convenient app, with several features that help establish a successful/ easy-going healthcare. Patients' managements/ being able to share documents with them. Cons It is slightly difficult to manage with a small clinic, since there are so many features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "Elite Surgical Miami's Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2024 Nexus, is easy to use when training employees. The alerts help us add additional information and its easy to track appointments and cancellations. We've had an overall good experience with Nexus. Pros User friendly for the provider and simple to use. Cons Patient portal is difficult to understand for patients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Medical Assistant Used the software for: Less than 1 year ### "Nexus Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 5, 2024 Positive experience, no problems. I am able to get in with ease and chart. Pros Clean view of appointments, like how easy it is to read. I like the undocking ability to see chart on another screen. Cons Slow at times, it takes a minute to have open and chart in patient note Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Nurse Practitioner Used the software for: 1-3 years ### "Highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2024 I highly recommened Nexus Clinical. It is easy to use, customizable, reasonably price and the team is always available to help. Pros There response time is for any issue is usually within 2 hours. My representative \[sensitive content hidden\] is amazing, he takes his time to explain everything and always willing to jump on a video call to navigate the system. Cons Searching for a diagnosis can be a little time consuming but once you become familiar with how the diagnosis are worded, it becomes easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice Manager Used the software for: 3-5 years ### "Very Satisfied Customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 9, 2019 Our company has been a customer of Nexus Clinical for over 4 years and we are very satisfied. Pros Nexus is a very user friendly software. It is very easy to upload documents and access them when needed. The fax option is very nice as well. This saves on paper and the documents received can easily be filed into patients charts. The physicians in the practice find it very easy to enter patient information and dictate notes. Cons There are only a few things that we can say that we do not like about this system. Isn't that with with everything? This software sometimes glitches from one patient to another. Lastly, some office staff have trouble pull up patients when other office staff do not. Its as if the system doesn't recognize that patient for that one employee but it does the other. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149115/Nexus-Clinical/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs Nexus EHR](https://www.capterra.com/compare/136876-149115/Pediatric-Therapy-EMR-vs-Nexus-Clinical)