--- title: "Nexus EHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Nexus EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/149115/Nexus-Clinical/" page_type: "product" language: "en" --- # Nexus EHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Nexus EHR ## What is Nexus EHR? Nexus EHR is a cloud-based platform for solo and medium practices that need agility without sacrificing depth. We eliminate the rigid templates of legacy systems through an adaptive architecture that works for any provider. Why Nexus Leads the Market: 1. Native Ambient AI Scribe: Reclaim your time with an integrated scribe that drafts clinical notes in real-time. It learns your unique voice to eliminate after-hours charting. 2. AI-Driven Coding: Our system suggests ICD and CPT codes based on the clinical conversation, ensuring revenue integrity and reducing manual entry. 3. Specialty-Agnostic Depth: Excellence for high-complexity fields like Neurology and Psychiatry, while remaining fully customizable for any clinical workflow. 4. Rapid Implementation: We solve "onboarding trauma" with white-glove data migration and seamless lab integrations. Unified Ecosystem: A single platform for EHR, PM, Portal, and Telehealth. ## What is Nexus EHR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[e-Prescribing](https://www.capterra.com/eprescribing-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 88% Neutral 13% Negative 0% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Electronic Medical Records / 2026 - Medical Billing / 2026 - Medical Practice Management / 2026 - Physical Therapy / 2026 - Revenue Cycle Management / 2026 - Patient Engagement / 2025 - Patient Portal / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Nexus EHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.nexusclinical.com&name=Nexus EHR) ## Nexus EHR Overview Updated August 2026 AI summary Nexus EHR is a cloud-based solution for small and midsize organizations seeking electronic medical records, patient scheduling, and medical billing management. It offers charting, e-prescribing, lab integration, and a patient portal, supporting HIPAA compliance and customizable templates. Notable capabilities include telemedicine, audit trails, and integration with third-party platforms to help manage clinical and administrative workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Nexus EHR 4.5 (32) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (32) Ease Of Use 4.5 (708) Value For Money 4.5 (24) Value For Money 4.2 (578) Customer Service 4.7 (31) Customer Service 4.3 (644) ## Nexus EHR alternatives [4.4 (371)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [3.9 (1,381)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.5 (666)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149115/Nexus-Clinical/alternatives/) ## FAQs about Nexus EHR Overview ### Which roles and teams benefit most from Nexus EHR? Nexus EHR is most used by clinical care teams, including nurse practitioners, physician assistants, nurses, and medical assistants, who need efficient charting and patient documentation. Practice managers, office administrators, billing leads, and healthcare executives rely on it to streamline scheduling, revenue workflows, reporting, and day-to-day practice operations. Answer based on 32 reviews Overview ### What company size and industries is Nexus EHR built for? Nexus EHR is built for small ambulatory practices, with 100% of reviewers from small businesses and 66% in medical practice. It serves solo to medium practices, especially Neurology, Psychiatry, and Family Medicine, and also appears in hospital and health care at 16% and health, wellness and fitness at 12%. Answer based on 32 reviews Features and Usability ### What are the key features of Nexus EHR? Nexus EHR offers EMR/EHR charting, appointment scheduling, patient intake, billing and invoicing, claims management, and medical coding. It also includes e-prescribing, lab integration, telemedicine, patient portal access, access controls/permissions, audit trail, and reporting/analytics for clinical and practice management workflows. Integrations ### Which third-party tools and platforms does Nexus EHR integrate with? Nexus EHR integrates with 10 third-party tools and platforms, including Google Calendar, Google Meet, Twilio, SRFAX, Sfax, Ambra, Ambra Health, AdvancedMD for Mental Health, CollaborateMD, and Tebra. It also connects with AltuMED PracticeFit, EZClaim, Ensora eRx, Healthpac, MDConnection, MedWorxs Evolution, and Vertex AI. Getting Started and Support ### What training and onboarding options does Nexus EHR offer? Nexus EHR provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed. Answer based on 2 reviews Getting Started and Support ### What customer support options does Nexus EHR offer? Nexus EHR provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as responsive and helpful, often resolving questions and change requests quickly. Some note occasional slowdowns or unclear explanations, but overall feedback points to prompt, attentive service. Answer based on 7 reviews ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Nexus EHR supports all three of the features reviewers value most: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain complete and accessible records, and document care accurately, allowing teams to manage daily clinical workflows with greater confidence and consistency. HIPAA Compliant 4.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 4.7 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Documentation Management 4.2 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Manage product specific documents in a categorized order Decision Support 4.4 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Tools that provide relevant information at specific times to support judgments and courses of action Insurance Eligibility Verification 3.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Checking eligibility of patients for different insurance claims Mobile Access 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Nexus EHR 220 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Transcription: Use AI to convert voice into text automatically - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Before & After Pictures: Before and after photos of procedure(s) - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Cancellation Management: Allow customers to cancel their subscription remotely. - Care Summaries: Electronic patient health records - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Charting And Documentation: Generates or provides practioners with the tools to create clinical documentation post-meeting. - Chat/Messaging: Communicate using direct chat or messages within the system - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Alerts - E-Prescribing: Allows the set up of custom or common alerts to notify physicians and pharmacists of potential prescription issues - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Forms: A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Digital Intake Forms: Provides digitized intake forms both for patient and physician use - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - EHR Integration: Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. - EHR Integration - E-Prescribing: Supports integration of e-prescribing database to existing EHRs - EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems - Electronic Faxes: Create, edit, preview, and send faxes electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - Electronic Prior Authorization - E-Prescribing: Ensures that patient and medication critera is met to facilitate quick and accurate authorization of medication - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - EPCS - E-Prescribing: Supports and tracks the electronic prescribing of controlled substances and drugs - EPCS Compliant: Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration) - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Family History Tracking: Track family medical history to diagnose existing/new conditions and diseases. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Cardiologists: Intended to be used by cardiologists - For Family Medicine: For family practices - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Healthcare: Software designed for the healthcare industry - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Neurologists: Designed for Neurologists - For Orthopedics: Specialized software for Orthopedic practices - For Pain Management: Designed for pain management practices & departments - For Physical Therapy: Designed specifically for physical therapy practices - For Plastic Surgery Practices: For plastic surgery practices - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - For Psychiatrists: Must serve psychiatrists/psychiatric practices - For Urgent Care: Designed for urgent care/emergency facilities. - For Urologists: Intended to be used by urologists. - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - Health Record Access: Gaining access to confidential health documents and information - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliance: Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HIPAA Compliant - E-Prescribing: Ensures compliance with HIPAA and other health care regulations via encryption and security - ICD-10 Compliance: Manage the intricacies of ICD-10 cataloging and ensure clinic compliance - Image Management: Support for uploading and retaining image files in the cemetery records database - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free - Lab Integration: Receive lab results electronically - Lab Integration - E-Prescribing: Supports connection of EHR and pharmacy inventory management software to laboratory database - Lab Order Management: Submit and track requests for laboratory tests - Lab Results: Laboratory test results - Live Chat: Ability to chat online in real time - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical Coding: Translation of patients' medical files and bills into universal codes required by insurance - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Multiple Appointment Types: The ability to choose between different appointments in a selection. - No-Show Tracking: Track and monitor patient no-show rates - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Intake Forms: Online forms for managing client intake - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Online Scheduling: Track and organize online shifts - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Experience Management: Provides organizations with the tools to optimize patient experience efforts - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Satisfaction Management: Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores. - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - Pharmacy Medication History - E-Prescribing: Tracks and provides history of medication history data of the pharmacy - Physician Scheduling: Manage physician availability and schedules - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Practice Specialty Support: Tailors functionality based on specific nuances of specialty practices. - Pre-Registration: Manage the pre-registration process - Prescription Cancellation: Enables medical providers and/or patients to electronically cancel prescriptions - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Pricing Data: Real-time pricing data for products, services, etc. - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Data: Receive data and information in real time - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Communications: Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel. - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Video Conferencing: Connect with meeting participants remotely over video - Video Consultations: Speaking to a doctor or healthcare professional using online video tools - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Vitals Tracking: Track and measure patient's vitals - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (32) 4.4 Based on 32 reviews ## Pricing Value for money 4.5 (24) Free Trial [View pricing plan details](https://www.capterra.com/p/149115/Nexus-Clinical/pricing/) Physician Custom Quote It includes: - EHR - Practice Management - Telehealth - Medical Billing - Patient Engagement - eRx with EPCS Value for money 4.5 (24) 4.5 Based on 24 reviews ## Integrations [ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Tebra](https://www.capterra.com/p/129169/Tebra/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[ CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[ MDConnection](https://www.capterra.com/p/32748/MDConnection/)[ SRFAX](https://www.capterra.com/p/186308/SRFAX/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (31) 4.7 Based on 31 reviews ## User reviews Overall rating 4.5 Based on 32 reviews Filter by rating 5(20) 4(8) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent TL Tenequia L. Owner Financial Services ### "Keep it up!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 21, 2025 Pros Very easy to use,well put together.easy to understand Cons I really enjoyed this particular product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Julio M. Physician Assistant Medical Practice ### "Nexus Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2024 Overall, my experience is very good. No complaints. Pros Very intuitive, easy to use. Team is very helpful when needed. Cons I wish that I could add files from "documents" while faxing orders from superbill. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MD Melanie D. Billing Lead Medical Practice ### "My review of Nexus " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 5, 2024 Pros That I can upload my records and add and delete if needed. Cons Sometimes it is slow and we have to wait for our records to load. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HC Hilma C. Psychiatric Mental Health Nurse Practitioner Mental Health Care ### "Honest Review. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 October 31, 2024 Overall, it does not appear to be up to the mark as compared to Athena Health or Simple Practice. Pros It is user-friendly in some aspects. All important tabs are within reach. Cons Ordering labs is too complicated. The user Cannot sync the calendar. Hovering near side tabs automatically opens them even if you did not directly click on it. Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) I thought this EHR was a much better product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SN Sasha N. Office Manager Medical Practice ### "Elite Surgical Miami's Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2024 Nexus, is easy to use when training employees. The alerts help us add additional information and its easy to track appointments and cancellations. We've had an overall good experience with Nexus. Pros User friendly for the provider and simple to use. Cons Patient portal is difficult to understand for patients. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Theresa S. Administrator Medical Practice ### "Great Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2024 Very friendly and attentive customer service. This practice has developed a very good working relationship with NEXUS. Pros The customer service; any questions or changes are promptly addressed. Also the ability to customize templates to our specific needs. Cons Occasional lag time between NEXUS and our billing/scheduling software, and occasional lag time with electronic prescribing. Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Practice Fusion was moving from FREE to paid subscription Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reasons for choosing Nexus EHR customer service, information provided and price Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Robin M. Admin Medical Practice ### "Nexus Simply Solution for EHR needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2024 Overall, simple EHR that accommodates our needs with MIPS, documentation, and document storage. Pros Customer service and their willingness to help or adapt to our speciality and office needs Cons Have to pay to send records out which I feel should be part of an EHR system Switched from [Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/) Efficiency and support Nexus provides to our office Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Reasons for choosing Nexus EHR Simplicity of program and personalized options Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MU Marvelous U. Healthcare Provider, CEO Health, Wellness and Fitness ### "NEXUS EHR review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 25, 2024 I am happy with using NEXUS EHR. I have had a positive experience with both the system and the staff. Pros Nexus EHR is easy to understudy and navigate. The tabs are easy to find and easy to use. The team of experts that handle the program are very professional and easy to reach. Sunil and his amazing team are very accessible, and they make my job easy. And they are just a phone call away. Cons Sometimes the system can have a delayed response of not more than 5 mins. I have not had any major issues with this system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PF Peter F. Owner Physician Medical Practice ### "Nexus Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 25, 2024 Works well for my medical practice which is a direct primary care practice Pros User friendly, Prescriptions are easy to do. Cons Unable to record urine drug screen results in a data base Switched from [WRS Health](https://www.capterra.com/p/75252/WRS-Health/) Ease of use compared to WRS.I don't want to say anymore. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TC Trina C. Medical Assistant Medical Practice ### "Nexus Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 October 25, 2024 Positive experience, no problems. I am able to get in with ease and chart. Pros Clean view of appointments, like how easy it is to read. I like the undocking ability to see chart on another screen. Cons Slow at times, it takes a minute to have open and chart in patient note Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/149115/Nexus-Clinical/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs Nexus EHR](https://www.capterra.com/compare/136876-149115/Pediatric-Therapy-EMR-vs-Nexus-Clinical)