# Sociamonials Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sociamonials the right Social Media Marketing solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149116/Sociamonials/reviews --- Sociamonials 4.5 (164) [View alternatives](https://www.capterra.com/p/149116/Sociamonials/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sociamonials Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews CL Charly L CEO and FounderInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “They listened, they didn't ask me to repeat information, it didn't feel like I was going through a script to get to the root of my problem and they were very understanding about the situation.“ January 5, 2026 CL Charly L CEO and FounderInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Using the chat is a tad annoying. “ January 5, 2026 LP Larry P President and FounderEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “I appreciate its affordability, comprehensive feature set, and responsive support.“ May 27, 2025 Jessica Kay M Marketing ConsultantMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Customer service can be slow.“ June 13, 2023 Jessica Kay M Marketing ConsultantMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Moreover, it is a tool that posts to Pinterest, a feature not commonly offered by other platforms, which broadens the scope of our social media outreach significantly.“ June 13, 2023 BB Bijay B Managing DirectorEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “There is a UI bug in 13 inch Macbook.“ November 3, 2021 Jessica Kay M Marketing ConsultantMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “The queue feature and heatmaps of best times to post are very useful!“ June 13, 2023 DG Danielle G CoachE-Learning, Self-employedUsed the software for: 1-2 years. “There are so many features that I don't use yet because I don't know why and how to make them work.“ June 4, 2021 ## Showing most helpful reviews Showing 1-25 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ben A. Owner Photography Used the software for: 6-12 months ### "Hootsuite and Buffer Alternative" December 10, 2021 4.0 After playing around with some of the features outside of schedule posting, it's a comprehensive service that helps you increase engagement. We recently ran a promotion for a week through email marketing and got a decent amount of video testimonials. Their customer service is prompt and answered any questions i had through chat, almost like i was able to ask someone for help that was sitting next to me. Pros We're able to connect our most important social media accounts like facebook, instagram, and linkedin as well as our google business profile account and youtube channel. We can schedule videos for youtube, create campaigns to increase user engagement, and even take care of our customers' accounts Cons The UI isn't eye candy, but it works. You do have to get a $5/month vyral account to post carousels and videos on instagram, but that's not a big deal when you consider how much money you're saving from using the other big-name software. It doesn't support the chat feature like instagram DMs or facebook messenger, but again, when you look at the cost of what the competitors are charging, it's not a big deal. Our team mostly focuses on content delivery and not reputation management, so messaging is not a deal breaker. Alternatives considered [Sendible](https://www.capterra.com/p/130894/Sendible/) Reason for choosing Sociamonials the price was competitive, but sociamonial was far more affordable with more functionality. Now that we know about the campaign feature, i don't see us using any other service. the campaign feature has changed the direction of our social media marketing and we look forward to using more campaigns to add value to our service and increase engagement on an on-going basis. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite was too expensive and their customer service wasn't the best experience. If I wanted to add team members, it would increase the price exponentially. it was a gut punch to see how much they increased the price by adding another team member. Social monials allows for use to work together as an internal team with more social accounts than Hootsuite. Buffer, at the time, only supported scheduling for a select few social accounts, but Sociamonials also has google business profile and youtube which are necessary for our business. Review Source Jessica Kay M. Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### "Sociamonials: A Powerful Multi-Faceted Social Media Tool" June 13, 2023 5.0 As a social media manager and consultant, I am always on the hunt for tools that will make my job more efficient and help me get the best results for my clients. Sociamonials is hands-down one of the most robust and useful social media tools I have found. The queue feature and heatmaps of best times to post are very useful! I have been using Sociamonials since 2019 to manage social media for my own consulting business as well as for a nonprofit client. Pros One of the standout features of Sociamonials is its unique workaround for Instagram posting, which doesn't necessitate a connection via Facebook Business Manager. As my company is currently resolving its access to FB Business Manager, this manual workaround has proven to be invaluable. Moreover, it is a tool that posts to Pinterest, a feature not commonly offered by other platforms, which broadens the scope of our social media outreach significantly. Cons Email notifications and invites are not delivered. Customer service can be slow. It's hard to find the help documentation although it's gotten much better in the past year. Alternatives considered [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[PromoRepublic](https://www.capterra.com/p/150513/PromoRepublic/) Reason for choosing Sociamonials The price and features value Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) The Instagram workaround without needing access via FB business manager. Review Source OA Oday A. Explanation E-Learning Used the software for: 6-12 months ### "" May 6, 2023 3.0 Pros It is important application to marketing of study fields Review Source CL Charly L. CEO and Founder Information Technology and Services Used the software for: 6-12 months ### "Excellent Customer Service - When You Need It" January 5, 2026 4.0 In regards to this incident - EXCELLENT. They listened, they didn't ask me to repeat information, it didn't feel like I was going through a script to get to the root of my problem and they were very understanding about the situation. Pros The customer support for Socialmonials is awesome. We had an issue with access to our account and they were right on it for us. Access was restored very quickly and we're off and running. Cons Using the chat is a tad annoying. I had to leave the tab in my browser open. They did send me a copy of the chat via email which helped. Review Source TW Tim W. Director Marketing and Advertising Used the software for: 6-12 months ### "Versatile Social Media and Campaign Manager" July 22, 2022 5.0 Great all-in-one solution for social media scheduling and viral campaigns. Pros Viral campaigns (ala Rafflecopter) and socia media scheduling. Cons Can be expensive to upgrade workspaces and users. Alternatives considered [POSTLY](https://www.capterra.com/p/242299/POSTLY/) Reason for choosing Sociamonials I'm using both, as they have their respective strengths. Review Source Josef S. Activity Manager Food Production Used the software for: Less than 6 months ### "Ready-made campaigns " May 2, 2019 5.0 With Sociamonial campaigns we attract many more customers to our e-commerce store and get more sales. Pros I like that I can setup marketing campaigns in minutes due to many ready-made campaigns for example sweepstake, photocontests, referral, engagement, coupon e.t.c. I was looking for software that supports foreign languages but only Sociamonials can be translated by users to any language. Edit Language feature, which allows you to translate your campaigns into virtually any language and then customize it with ease. You can also use this feature to change the wording of buttons, alerts, email notifications, etc. even if it still in the English language. The founder really knows his stuff, and the support has been great. Cons Design and editing of templates could be improved. Alternatives considered [Wishpond](https://www.capterra.com/p/145745/Wishpond/) Reason for choosing Sociamonials They offer edit language feature and support listen to customer feedback and improve the app continuously. Review Source James B. President Marketing and Advertising Used the software for: Less than 6 months ### "Socialmonials, the social marketing platform your business will LOVE!" July 19, 2019 5.0 I am managing contests and sweepstakes campaigns, and measuring the effectiveness of them. Pros Socialmonials is an all in one social media marketing platform that makes managing contests and sweepstakes easy for your business to track, and find out what is giving you the best bang for your buck. Then it's easy to see what generates engagement from your posts and social networks, and hopefully helps you acquire new customers, clients or patients. Cons As a marketer, sometimes software can be a bit hard to implement with so many options and features. Socialmonials users have to have a general knowledge of setting up a social marketing platform, and businesses who use this platform should have a social media person who has some experience. As long as social media professionals use this platform, it is great. Alternatives considered [PromoRepublic](https://www.capterra.com/p/150513/PromoRepublic/)[ContentStudio](https://www.capterra.com/p/176184/ContentStudio/)[Missinglettr](https://www.capterra.com/p/155178/Missinglettr/) Reason for choosing Sociamonials I use several social media platforms, but Socialmonials is excellent in the space of contests, sweepstakes and other types of lead generation modalities. Review Source SR Sriranga R. Owner Internet Used the software for: Less than 6 months ### "A good Social Media Management Tool with few unique features" July 17, 2019 5.0 Sociamonials has so many features that help small businesses to manage multiple channels with ease, which can be customized for each channel and track the results with analytics. We had used other tools before, but none have had the analytics of this level. Definitely recommended. Pros Integrating user-generated content. Analytics Report. Adding video testimonials as social proof. Within the minimal time, I was able to create campaigns. Cons Need more design templates. Templates need a bit modern look. Many of them look outdated. Navigation could be a bit more user-friendly. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[Missinglettr](https://www.capterra.com/p/155178/Missinglettr/) Reason for choosing Sociamonials Creating campaigns, customizing is really easy. For us, it provides a cost-effective way to help generate leads in a much more engaging way by utilizing the power of social media. It is a Swiss Army Knife for social media management. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Bit Pricey Fewer features than Sociamonials Review Source AB Angela B. Director for Advancement Education Management Used the software for: Less than 6 months ### "Sociamonials has some great product features" June 25, 2020 5.0 The introduction and training has been great. The company is responsive and helpful and wants to ensure a good customer experience. Pros I was looking for a social media platform to streamline our marketing. Sociamonials is great tool with the ability to post on several sites. You can preview and customize each site. You can schedule and track posts based on specific categories. You can also produce campaigns. Cons It is an intricate tool so it does take some learning and it is important to learn correctly to get the most out of the software with regards to analytics and tracking. Alternatives considered [Later Social](https://www.capterra.com/p/152254/Later/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Sociamonials A colleague has an agency membership to sociamonials so I was able to add it to our existing package of products at a reduced cost instead of purchasing it on my own. Review Source WL Whitney L. Principal Marketing and Advertising Used the software for: 6-12 months ### "Great software" July 16, 2019 4.0 It is great to be able to crosspost across social platforms so easily. And scheduling for Instagram! Love that. It has definitely saved some time managing so many different platforms for so many businesses. Pros There are numerous functions that you can do within Sociamonials. Very useful for my Marketing/PR business, especially handling multiple accounts. Cons Learning how to set up all of the campaigns and features. I basically only use it for social posting because the other aspects started getting confusing. It was a challenge to get my employees logged into their own accounts. I had to give up and just give them my password. And it keeps logging me out of my social accounts so it's a bit annoying to have to keep going back and resyncing my social accounts. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Sociamonials Already tried Hootsuite. WAY too complicated. I just wanted something simple to post to multiple platforms. Sometimes all the little bells and whistles get overwhelming. Keep it simple! Review Source KC Katharine C. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Sociamonials for Social Media Posting and More!" May 1, 2019 5.0 I've tried a lot of posting tools and, by far, this one has been my favorite with features I just haven't seen on other tools. The customer support has also been very good -- with responses being either within minutes (chat) or, at least, within a day. I'm looking forward to using all the functionality and taking optimal advantage of everything it has to offer! Pros My agency had been using Hootsuite and just switched a few weeks ago to Sociamonials. In general, the interface is easier and more intuitive. Posting to social media platforms is quick and I like that there is a visual so you can see what the posting will look like. Reporting is well laid out and easy to comprehend. (It would be nice to be able to also tie reporting to demographics!) It is also less cumbersome to view the queue, sent, schedule, etc. than it is in Hootsuite. We are using shared accounts for multiple clients, which isn't ideal (but more cost effective). It does take some trial and error in order to benefit from all the features in the platform. For example, when posting to a Category, with multiple accounts you don't want to just post to "article post", you would want to create a more specific Category such as "Name of Organization - article post" so you can differentiate between clients. Lastly, I love that there are other features integrated into the tool including campaigns and share buttons. It is also great that I can tie certain accounts to specific Social Media Managers, instead of everyone seeing everything. Cons Our account has 30 profiles, which is GREAT since for most of our clients we only need 5 profiles: FB, TW, LI, IG, YouTube. So, it "invites" using it for multiple clients, yet everything is structured that it's not conducive to multiple clients. For example, it's harder to see reporting for just ONE of the clients, since all the data is based on the whole account, not just one client. That said, with some manipulation (i.e., you can create different tracking categories by client name), you can then benefit from the various features. Review Source Response from Sociamonials May 2, 2019 Thanks for the review! Carma S. Author, Speaker, Mentor E-Learning Used the software for: 6-12 months ### "Easy to use and affordable" July 16, 2019 5.0 Pros Socialmonials is the second social media management software I've purchased. The first one was a hot mess that often left my posts unposted or posted so late that they were no longer relevant. Socialmonials is easy to use. The few glitches I've experienced were easily solved. If something doesn't post, you get an email letting you know so you can deal with it in a timely manner. On top of all that, it is totally affordable! I've looked into other social media managers and just couldn't justify the cost for what I was getting. I'm so glad I heard about Socialmonials and invested in it for my business! Cons If I'm not careful, the posts will have double links, which looks weird. Review Source DT Dana T. Owner Retail Used the software for: 1-2 years ### "Wonderful!" November 25, 2019 5.0 Overall, it's quite helpful. I am a fan of the platform (easy to use) and it's super convenient for me to post when I want to do so and have it show up when I need it to most. It's fantastic! Pros I love that this software is a once and done solution to posting on my FB page. I like to set up posts on my time frame and Sociamonials helps me do that! I have lots of customization and it's one of my favorite things! Cons I didn't like that it tags each post with their name - socialpost each time. I asked about removing it since it seems a bit disingenuous and less spontaneous - but it wasn't possible according to the IT Team. Review Source LC Lisa C. Owner Retail Used the software for: Less than 6 months ### "Ease of use helps me focus on business not learning curve" July 16, 2019 5.0 Pros It's logical, intuitive. Every time I clicked on something, as I was learning the software, it just worked. I have yet to use all the benefits of this software, but am actually looking forward to it! I have added Socialmonials into our social/marketing process. Lots of social softwares do the trick, but they can easily get more complicated than needed and that defeats the purpose. They also have servers go down and scheduled posts don't post. Socialmonials has the social channels I need and helps me reach them. Cons I am still using Tailwind for all of our Instagram posts since it schedules automatically. I also use Tailwind for Pinterest. I use Socialmonials for Facebook, Linked in and Twitter. I'd still LOVE to have them all in one place, but need the automatic posting for IG Review Source LP Lindsay P. Owner & Marketing Director Marketing and Advertising Used the software for: Less than 6 months ### "Wonderful Platform for Managing Numerous Accounts!" July 16, 2019 5.0 Pros The interface is user friendly and easy to use. There are numerous options and capabilities to customize posting for yourself and your clients. The agency dashboard allows for a highly upgraded experience for your high-end clients as well. They work hard to add new features and continue to upgrade the platform. Cons It does not allow for automatic posting to Instagram and you are not able to schedule Instagram posts in a grid view or save hashtag lists. It becomes problematic if you have a great deal of clients that require Instagram posting and need a specific aesthetic for their feeds. Aside from upgrading the Instagram features, we love the platform! Review Source AF Aj F. Marketing Manager | Head of Content Utilities Used the software for: 6-12 months ### "pretty decent software for the price" July 16, 2019 4.0 I really hate it in comparison to Hootsuite, honestly just copy everything they do, and sell it for cheaper. Find their flaws, and make your software better. If it wasn't for the super cheap deal we got on the software we might not have used it. But we are still trucking along. Pros The online support, and the built-in calendar ability. Cons It's limited for sure, I wish there were more training and API integration. Activity Dashboard, Campaign Analysis, Real-Time reporting, Reports of any kind are missing. Review Source JG Jason G. Principal Real Estate Used the software for: Less than 6 months ### "Great Addition to our Company" August 2, 2019 5.0 Took ,me a while to commit to this but once I did - everything has been flawless. Easy to get all team members on board. Pros Ease of use and linking all relevant Social Media Channels. Cons Like all of it but dropping Instagram posts to the Sociamonials App is a bit wonky but I will work it out Alternatives considered [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/) Reason for choosing Sociamonials Great deal from App Sumo Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite not robust enough Review Source Glenn W. Owner Marketing and Advertising Used the software for: 6-12 months ### "Lots of features and easy to use" July 16, 2019 5.0 Using it to quickly create giveaways and client campaigns. Pros Socialmonials has a bunch of features we were looking for and along with the ease of setting up campaigns it is a great addition to out marketing stack. Cons We didn't really find anything that we didn't like. The amount of features they give is impressive. Review Source Kyle T. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Robust & Complete Solution for Social Media Agency" July 17, 2019 5.0 It's a great solution and at a great price. It provides a lot of functionality that other softwares can't compete with. Pros \+ The recent upgrade that allows for the agency to manage different team accounts is HUGE. + The giveaways are an awesome bonus that competitors don't have + Social CRM is a great tool to have when managing multiple brands Cons \- Overall it's not as intuitive as some of the more mainstream competitors like Buffer or Hootsuite - Can feel a little bit clunky at times. -Requeue Feature could use some work Reason for choosing Sociamonials Pricing, Functionality, Agency White Label Features Review Source Flavian D. Marketing Consultant Marketing and Advertising Used the software for: 6-12 months ### "Good functionality and effective app for productivity" November 24, 2019 4.0 Overall, iI like the tool and will continue to use. Pros The speed and convenience fo the app is good. The reliability of scheduling is useful. It has more than I need but I like the option of having features I may use. Cons The response time could be faster to queries. Review Source VR Verified Reviewer Lead Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Excellent for managing your social accounts and tracking" May 2, 2019 4.0 Support was excellent. Support response was fast. Pros Sociamonials is excellent for managing your social accounts. It can connect to a few notable platforms like facebook, linkedin, twitter, instagram(with use of additional app in phone) for posting. The library of more than a million media proved to be useful. I have yet to try the optimised social media uploading but i believe it is another great feature. Cons It has a few campaigns like refer a friend, voting etc. There is sharing element in these campaign but i felt its functions was not yet competitive compared to those top in the marketplace. Review Source Craig H. Founder E-Learning Used the software for: 6-12 months ### "Sociamonials combines mutliple sites and instant previews" July 17, 2019 5.0 Really like it Pros The ability to see if the post will fit the guidelines of the platform (e.g. Instagram) and categorising posts for future use and scheduling Cons Uploads of media could be faster (this is not bandwidth, it's the system) Review Source BB Bijay B. Managing Director Education Management Used the software for: 6-12 months ### "One of my Best investment!" November 3, 2021 4.0 Pros sociamonials is a social media management tool that has helped me do everything from scheduling posts to analyzing my social media performance. The analytics tool is very helpful in showing us what content is working for us and what is not. I have used it for Instagram, Twitter, Facebook and google business. Recently they have launched pinterest integration yet to try out. Cons There is a UI bug in 13 inch Macbook. Hope they fix it soon. Review Source VR Verified Reviewer Content Creator Media Production Used the software for: Less than 6 months ### "A rare social media manager that centers engagement" July 16, 2019 4.0 Its a great tool to collect testimonials and run a variety of different contests on. There are better social media tools but they don't do this built-in. Pros The viral contests, sweepstakes, and testimonial collecting features are what sets this app apart. Even if you like another social media management tool better or your company is already invested in another one, those other tools don't provide the engagement-promoting features that Sociamonials does. Cons The UI feels a bit outdated. There are superior social media management apps (its the contest and engagement tools that really set this app apart.) Review Source SS Sarah S. Owner Building Materials Used the software for: 6-12 months ### "Contesting's Never Been Easier!" July 17, 2019 5.0 It was very easy to setup and get my promotions going right out of the box. Pros Love how easy it is to give away and incentivise my customers with a 10% instant coupon with their entry. It works well w/ Facebook and integrates with MailChimp so that I can add those fans to my Ideas and Inspiration mailing list for painted furniture fans. Cons I'm still getting the hang of the Requeing - sometimes it gets a little TOO redundant and I'm not quite sure how to stop them, but then I look at the help page and get it all squared away again. Reason for choosing Sociamonials I liked the contesting aspect. Review Source Similar Products Featured