--- title: "Cilio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cilio Software - reviews, pricing plans, popular comparisons to other Other Construction Software products and more." source_url: "https://www.capterra.com/p/149124/Customer-Installations-Online/" page_type: "product" language: "en" --- # Cilio Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cilio ## What is Cilio? CiO field service management software from Cilio Technologies gives contractors more automation, visibility, and control over their projects than ever. Use CiO to manage and track projects, optimize project scheduling, crew routing, and automate customer communications. CiO integrates with Lowes, Home Depot, Costco and multiple other system as a one-stop-app. What makes CiO truly unique is the countless ways it can be configured to fit the quirks and specific needs of each company. ## What is Cilio used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Other Construction Software](https://www.capterra.com/other-construction-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cilio?[Manage this product listing](https://www.g2.com/products/cilio-cio/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cilio 4.9 (7) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $100 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.6 (1,446) Value For Money 4.8 (6) Value For Money 4.4 (1,249) Customer Service 4.9 (7) Customer Service 4.6 (1,399) ## Cilio alternatives [4.5 (122)](https://www.capterra.com/p/176283/Visual-Planning/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Cilio Overview ### What company size and specific industries is Cilio built for? Cilio is designed for home services contractors and installation companies, especially businesses that work with retailers such as Lowe’s and Home Depot. It fits companies in the home services and installation sector that need a simple, practical tool with useful features and value. Features and Usability ### What are the key features of Cilio? Cilio offers lead management, CRM, and a contact database for customer records, plus appointment scheduling, booking management, and calendar sync for scheduling. It also includes dispatch management, work order management, resource scheduling, billing and invoicing, reporting & statistics, access controls/permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does Cilio integrate with? Cilio integrates with QuickBooks Online Advanced for accounting and billing workflows. The catalog data in this prompt lists QuickBooks Online Advanced as the confirmed third-party platform, so this is the primary integration to note for Cilio. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Cilio offer? Cilio provides live online training for teams getting started. Live online sessions allow guided instruction, real-time questions, and step-by-step review of setup and core features. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does Cilio offer? Cilio provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the listed channels are the only support details that can be confirmed. ## Features AI summary Based on 16,930 Other Construction Software reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) Cilio supports all three of the features reviewers call out most often: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses coordinate appointments as availability changes, keep bookings organized, and maintain clear calendar visibility, allowing teams to manage schedules more efficiently and reduce conflicts. Real-time Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Mobile Access 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Booking 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Electronic Signature 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Digitally sign online documents Reporting & Statistics 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Service History 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Cilio 56 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (7) 4.9 Based on 7 reviews ## Pricing Value for money 4.8 (6) Basic $100.00 Per User,Per Month Value for money 4.8 (6) 4.8 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.9 Based on 7 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NS Nick S. Co owner Construction ### "Great all around system to manage a large amount of orders and crews efficiently. Highly recommend!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 13, 2022 Overall experience has been very good! Great customer service and friendly people to work with! Pros The ease of scheduling customers and storing all information and attachments related to a customer. The ability to utilize texting and automation around several different features. Cons Not having an app that you can download from the app store. Having an easy to use app for the crews in the field would be very useful. Reasons for choosing Cilio Better customer service. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 15, 2022 Thanks so much for your feedback! Be sure to check out our "CiO GO" offline app. Gives field crews a very clean made-for-mobile experience where they can see customer info, job details, notes, and attachments with zero wifi or data coverage. Let's them update job records, signoff on jobs, and add attachments anywhere. System auto-syncs when they drive back into a coverage area. Contact us for details or a visual of how it works! BF Brenda F. Scheduler for EP/ NM Construction ### "Scheduler that uses CILIO on daily basis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 9, 2022 Pros Its easy to use. Friendly. have minor issues. Cons I wish I have more access to Lowes software, sometimes customers ask questions regarding to their order and dont have much to go by... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NG Nancy G. office admin Construction ### "Great software service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 Very good experience. Pros Easy to use software, very organized.... Cons When IMS updates information it doesn't sync to Cilio, and sometimes notes doesn't send to IMS or send it twice. Reasons for choosing Cilio Recommended by friends. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RB Robert B. COO Construction ### "Great Company to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 Great job. Great Support Staff Pros Great company to work with!!! Their support staff is awesome and have really helped us streamline our business from billing to sch. I would recommend them to anyone wanting to get their construction business in line and keep everything in one place. They have a great staff West is one of the best in helping get you set up and being there for you when you need her. Also there is other support staff that are right there with her anytime I need anything or think of something they make it happen. I thank them for all that they do for John Evans Const and Design. Cons Really have nothing negative to say!! They have always been there for us when we need them Reasons for choosing Cilio I used them from another company I worked for. And knew they would be a great fit for our new company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 9, 2022 Thank you so much Robert! We're happy to play a role in your success for this coming year! SL Stacy L. CFO Construction ### "Best Software around" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 Pros Everything from the ease of use to scheduling, to work flow, to customer care, this software makes our job easier. They have someone available during work hours who can help me at any time I need. Cons I use this in every aspect of my business and I really have not come across any cons. Reasons for choosing Cilio It helped my business, eliminated the need for another employee, etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 8, 2022 Thanks so much Stacy! You and your team have been great to work with. EB Elise B. Opperations Manager Construction ### "Happy users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 Helpful and supportive Pros It is all inclusive for our needs to work with a big box retailer and organize our own work. We have been able to maximize profits with the use of this system Cons Some of the intricate problems that it has communicating with the big box system. Reasons for choosing Cilio Transparency Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JW Jackie W. Administrator/Scheduler Construction ### "Very Satisfied User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2022 LOVE IT! Customer service is great. Pros Very user friendly. Able to modify to our needs Cons I have not encountered any aspect of this product that I have not liked or had any issues with Reasons for choosing Cilio Easy to set-up, easy to use, excellent customer support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 8, 2022 Thanks so much for your kind words Jackie! Great to have you on the team! [View all Reviews](https://www.capterra.com/p/149124/Customer-Installations-Online/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.