# Cilio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cilio the right Scheduling solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149124/Customer-Installations-Online/reviews --- Cilio 4.9 (7) [View alternatives](https://www.capterra.com/p/149124/Customer-Installations-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cilio Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RB Robert B. COO Construction Used the software for: 6-12 months ### "Great Company to use " February 8, 2022 5.0 Great job. Great Support Staff Pros Great company to work with!!! Their support staff is awesome and have really helped us streamline our business from billing to sch. I would recommend them to anyone wanting to get their construction business in line and keep everything in one place. They have a great staff West is one of the best in helping get you set up and being there for you when you need her. Also there is other support staff that are right there with her anytime I need anything or think of something they make it happen. I thank them for all that they do for John Evans Const and Design. Cons Really have nothing negative to say!! They have always been there for us when we need them Reason for choosing Cilio I used them from another company I worked for. And knew they would be a great fit for our new company. Review Source Response from Cilio Technologies February 9, 2022 Thank you so much Robert! We're happy to play a role in your success for this coming year! SL Stacy L. CFO Construction Used the software for: 2+ years ### "Best Software around" February 8, 2022 5.0 Pros Everything from the ease of use to scheduling, to work flow, to customer care, this software makes our job easier. They have someone available during work hours who can help me at any time I need. Cons I use this in every aspect of my business and I really have not come across any cons. Reason for choosing Cilio It helped my business, eliminated the need for another employee, etc. Review Source Response from Cilio Technologies February 8, 2022 Thanks so much Stacy! You and your team have been great to work with. NS Nick S. Co owner Construction Used the software for: 2+ years ### "Great all around system to manage a large amount of orders and crews efficiently. Highly recommend!" February 13, 2022 4.0 Overall experience has been very good! Great customer service and friendly people to work with! Pros The ease of scheduling customers and storing all information and attachments related to a customer. The ability to utilize texting and automation around several different features. Cons Not having an app that you can download from the app store. Having an easy to use app for the crews in the field would be very useful. Reason for choosing Cilio Better customer service. Review Source Response from Cilio Technologies February 15, 2022 Thanks so much for your feedback! Be sure to check out our "CiO GO" offline app. Gives field crews a very clean made-for-mobile experience where they can see customer info, job details, notes, and attachments with zero wifi or data coverage. Let's them update job records, signoff on jobs, and add attachments anywhere. System auto-syncs when they drive back into a coverage area. Contact us for details or a visual of how it works! NG Nancy G. office admin Construction Used the software for: 2+ years ### "Great software service" February 8, 2022 5.0 Very good experience. Pros Easy to use software, very organized.... Cons When IMS updates information it doesn't sync to Cilio, and sometimes notes doesn't send to IMS or send it twice. Reason for choosing Cilio Recommended by friends. Review Source BF Brenda F. Scheduler for EP/ NM Construction Used the software for: Less than 6 months ### "Scheduler that uses CILIO on daily basis" February 9, 2022 5.0 Pros Its easy to use. Friendly. have minor issues. Cons I wish I have more access to Lowes software, sometimes customers ask questions regarding to their order and dont have much to go by... Review Source JW Jackie W. Administrator/Scheduler Construction Used the software for: 1-2 years ### "Very Satisfied User" February 7, 2022 5.0 LOVE IT! Customer service is great. Pros Very user friendly. Able to modify to our needs Cons I have not encountered any aspect of this product that I have not liked or had any issues with Reason for choosing Cilio Easy to set-up, easy to use, excellent customer support Review Source Response from Cilio Technologies February 8, 2022 Thanks so much for your kind words Jackie! Great to have you on the team! EB Elise B. Opperations Manager Construction Used the software for: Less than 6 months ### "Happy users" February 8, 2022 5.0 Helpful and supportive Pros It is all inclusive for our needs to work with a big box retailer and organize our own work. We have been able to maximize profits with the use of this system Cons Some of the intricate problems that it has communicating with the big box system. Reason for choosing Cilio Transparency Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.