Madwire

Marketing 360

5 / 5 544 reviews

Who Uses This Software?

SMB's that want to leverage the #1 CRM Software for SMB's. Talk to a CRM specialists today.


Average Ratings

544 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    The CRM Is Free. Unlimited users and contacts.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Madwire
  • www.marketing360.com
  • Founded 2009
  • United States

About Marketing 360

#1 CRM Software - Marketing 360 CRM gives you that ability to manage all your leads & customers in one place. Add as many team members as you need, create custom fields to store any contact information you need, assign tasks track deals and sales pipelines, assign contacts to specific team members, use your CRM on your phone or desktop computer from anywhere with internet access and more! Use the best CRM for your brand to manage all your leads & customers!


Marketing 360 Features

  • Call Logging
  • Contact Management
  • Customer Support
  • Lead Scoring
  • List Management
  • Marketing Automation
  • Product Catalog
  • Project Management
  • Quotes / Proposals
  • Referral Tracking
  • Sales Pipeline Management
  • Territory Management

Marketing 360 Reviews Recently Reviewed!

Nicole is worth every penny.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I don't pay much attention to the software because I trust Nicole to make it happen. I need more characters so lets discuss Nicole because I dont care much about the software. Nicole is prompt, realistic and truthful, professional, and easy to contact. When I make a specific request she implements it immediately, minimizing any delay. This is critical when running a fast paced business.

Cons: The few times I tried to use it I could pull up ad groups and some of the stuff seems to work when it wants to. I dont really care though. I pay Nicole to do the marketing and I keep my hands out of it most of the time.

I am a new buyer with little SEO experience so the process seems labored and time consuming

Dec 14, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: My first experience, so I don't know what it should feel like, but it seems professionally created and the staff are well versed in their skills.

Cons: It seems like I am doing the creating and design work while paying a lot of money to them to paste it into the template. But maybe that is how it works?

Terrible experience, waste of time

Dec 14, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The sales guy was quite responsive though a few of the things he mentioned as part of the service were really add-ons.

Cons: It has been over three weeks and I still haven't been given access to to the software and no plan has been developed for me. I had my initial phone appointment and very few questions were asked that were meaningful. I have a fair amount of experience marketing and wanted to hand the marketing off to another company. I read mostly good reviews on Marketing360 so decided to sign up after talking with the sales guy. The first person who was charged with overseeing the account would take at least one day to answer a basic question. That would have been fine if the account had already been set up. The sales guy said the account could most likely be set up and running within 3-4 days. The problem is there was no plan offered and no real engagement on what I was trying to accomplish. I asked for a refund about 2 weeks in as nothing was happening and the lady in charge of the account didn't appear to know much about marketing. The sales guy said I should try someone else. I decided to give it a try, but it hasn't been any better. I still don't know exactly what this company does. Before signing up the sales guy said they could help build pages on the website and even use there web system if needed. After signing up the sales guys says their websites are not for ecommerce which would have been nice to know when signing up. I think they do facebook advertising and retargeting. The rest of the things I was sold on I really wish were true.

Overall: As my review says I still haven't seen the software after signing up more than 3 weeks ago and putting $2800 down. Apparently thats not too much money for them and not enough to get a competent marketing person to help me out.

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Overall it's a good platform.

Dec 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Everything is all in one place and fairly easy to find what I'm looking for. It's overall design is good . Having the email marketing arm included is very nice.

Cons: The performance of the program is lacking at times which scares me at times if the numbers I'm looking at are true,

Overall: Being able to analyze the conversion rate and working with Madwire to improve that rate.

Online marketing made simple.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Having a dedicated executive to help me understand the online landscape, and help me make the best decisions for my business.

Cons: I enjoy using the software although I would like to see inside the actually google adwords account and I cannot view that anywhere on mymarketing360.

Happy with the service!

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I'm happy to be working with Dean at Marketing 360!

Pros: The team at Marketing 360 are all very responsive and friendly. I can tell they care about our business and work hard to get the job done. I've had a good experience with everyone I have worked with here.

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Great team that gets the job done on time and on budget!

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Simplicity of use and clean design. We have a pet supply website and have to learn enough software. This platform is intuitive and easy to use immediately.

Overall: I like the software for the review process but it didn't work the first couple of times and then you have to put a certain number of words in such as if you don't have anything negative to say you still have to type 100 words for that question to move to next field. Even now I cannot get the pull downs to work for Industry or Company Size.

so far it's been great! I'm able to understand the marketing side of my business much better!

Dec 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The platform is really simple to use and i'm able to get real time # and see how my campaigns are performing!

Overall: The new update that was done a few months ago really improved the look and navigation processes!

Great experience with our Madwire rep! The software portal could be improved.

Dec 06, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the ability to view campaign results in one place. However, the information is not always reliable or accurate, which can be frustrating. It would also be helpful to be able to see in real time the total ad credits we have used in a given time period.

Cons: I like the ability to view campaign results in one place. However, the information is not always reliable or accurate, which can be frustrating. It would also be helpful to be able to see in real time the total ad credits we have used in a given time period.

Up, Up and Away!

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A well led team of professionals that deliver. Account exec is great. I had a new website made from ground up including hundreds of landing pages and they did a great job. This is by far the most important and critical marketing tool for my business. I have been impressed by account exec and the team with their dedication and ability to get my new website cranking out calls. SEO rankings are fantastic and getting better every day. I continue to recommend Marketing 360 to my business friends. Keep up the good work!

Cons: I' d like to see a statements of what actions were taken by the team each month. I only have good things to say about the team at Marketing 360.

Useful product for our online presence.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the support. So very helpful and respond to emails timely. I didn't know the lingo or much about marketing but they were so patient with me. Business has progressed since our company has been with 360 and continuing to improve.

Cons: The descriptions of marketing services were a bit vague, I didn't really understand what each did or how it benefited me.

Overall: the support staff has been Amazing! At this moment we are very excited to see how we can grow our business with 360 and their support in our corner!

This is a great company to work with. Very well worth the investment.

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our account manager and his staff provide constant, diligent account monitoring. I have a biweekly phone meeting, updating me on all the stats. They have definitely helped our company's digital presence.

Cons: It took me a while to understand all the terms used. During the summer we invested some extra cash, which did not really help. Afterward our spend levels were not readjusted and we lost a couple of weeks.

Highly Recommend

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Courtney was my rep. She was always responsive to my needs and genuinely showed care and concern for my business.

Pros: Sales more than tripled within the first months. It is indispensible for the growth of the business.

Cons: I don¿t really like the new web-site design that much. It is very static without sliding images or modern (clean) design.

Building our website was an easy process.

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Great support, knowledgeable team, fantastic product and very user-friendly. Everything we needed has been completed well and in the time they said it would be.

Cons: The images we had to select from when creating our website were not as diverse as we needed. It would be great if there was a better selection of stock images to choose from

the team go above and beyond!

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: (our Marketing Executive) and the team at Marketing 360 are awesome! Excellent customer service and I love the dashboard for tracking the progress of the marketing campaign.

Pros: He is always available to answer any questions that I may have and I like that I can go to the dashboard at any time and view progress and status of the marketing campaign.

Excellence

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the support. So very helpful and respond to emails timely. I didn¿t know the lingo or much about marketing but they were so patient!!! Love the company!! Business has progressed since our company has been with 360!!!

Cons: I only wish that the company was in Texas so that I¿ could meet the great ppl that I talk to via email!

Super

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the support. So very helpful and respond to emails timely. I didn¿t know the lingo or much about marketing but Natalie and Anthony were so patient!!! Love the company!! Business has progressed sense our company has been with 360!!!

Excellent. Extremely easy

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, with an amazing support team behind it! For me, Charles, Ashley and Carlee were amazing! Answered all my questions and were so helpful when I got stuck. Definitely the support staff makes it!

Cons: Nothing at this time. I have not run into anything their support staff hasn't quickly fixed or walked me through.

I liked the website but had a hard time understanding exactly how all of the marketing pieces helped me. Most of my practice is referral based.

Nov 27, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The price for the inclusion of website design and the customer service were excellent. Web design was a very clear process with a clear start and finish.

Cons: The descriptions of marketing services were a bit vague, I didn't really understand what each did or how it benefited me.

I have personal terrible experience with this company.

Nov 25, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: I have personal terrible experience with this company. They are great to market themselves, take your money, and do nothing. Stay away.

Overall: Lost money and time

Vendor Response

by Madwire on November 27, 2017

Hi, Gregory. Thank you for letting us know. A member of our management team has reached out, so we can get additional feedback and get you taken care of.

The madwire team is fantastic!

Nov 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is organized and easy to understand. It will be an amazing tool for capturing new patients for my practice. The members of the team were very helpful and spent the time necessary to educate me on the software and marketing in general.

Cons: I do not have any complaints. The team was great! I would highly recommend using them. Lauren and Stacia were awesome!

Vendor Response

by Madwire on November 28, 2017

Derren, thanks so much! We are glad to hear that you've enjoyed working with our team. The feeling is mutual! We are honored to be a part of your team.

GREAT COMPANY!

Nov 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: great company. you will not be displeased! hard working, very intellengent huge team of dedicated team members!

Vendor Response

by Madwire on November 28, 2017

What great feedback! Thank you for sharing!

Awesome so far

Nov 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Hands off, the 360 team seems to take care of everything. I'm actually a bit clueless about the software but the people at Madwire are stellar. They take the time to listen, they respond, and they just get it done!

Vendor Response

by Madwire on November 28, 2017

Russ, thank you for your review! We are glad to hear that you've enjoyed working with our team. The feeling is mutual! We are grateful for the opportunity to partner with you.

Best Marketing!!

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Provide great customer service. Value is unbeatable! So glad we called them to work with us! They have helped us so much! We love working with them.

My experience with Marketing 360 has been 100% positive.

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The online platform is so easy to use and track your monthly marketing data, and the customer service is excellent.

Vendor Response

by Madwire on November 28, 2017

Hi, Heather. Thanks so much! We are honored to be a part of your team and help in any way we can.

Helpful and concise

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our marketing executive has been great to work with.

Pros: I like that everything is in one place. You can navigate the platform without having to go to different sites to collect the same data.

Cons: Because we joined less than a year ago, we don't have past years data on the site. I wish there was a way to import google analytics from past years on the site.

Regina has been wonderful to work with. It's too early to tell, but it think this will help our biz.

Nov 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it integrates CRM with Ads and the Website and we can track analytics but I first need to laern more about how all these work as it's a bit overwhelming at first.

Cons: The CRM is very limited and should ideally integrate with google suite / calendar and be the central hub for all my business activities. I would deeply appreciate if it linked with my Quickbooks or other accounting software as well as a check-out, shipping tracker. It would be great if like Salesforce it would allow my entire team (growing) to work from the CRM with time management, bookings, production, customer engagement, etc. I think the website building process needs work. But Regina has been so accomodating, professional and friendly.

Overall: New leads! Thank you

Vendor Response

by Madwire on November 28, 2017

Hi, Chalo. We appreciate that! Thank you for taking the time to provide some input. We are thankful for your business. It's wonderful to be a part of your success.

My experience with the team has been perfect so far

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That I can physically see where all the money spent is going to because I come across the ads all the time on my personal accounts

Vendor Response

by Madwire on November 28, 2017

Stephanie, what great feedback! Thank you for sharing. Our team enjoys working with your company and looks forward to working together for years to come.

M360

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This platform lets any motivated Owner/Sales Mgr easily control their sales and marketing business-from a daily spend perspective--down to a robust CRM and everything else in between.

Our experience was good based upon the setting of expectations , good communication and delivery

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What we like most about the software was its intuitive design , ease of operation and reporting display

Cons: What we least liked about the software was the lack of ability to track the conversions from website to reservations - Our Key ROI

Vendor Response

by Madwire on November 28, 2017

Hi, Jonathan. We appreciate that! Thank you for taking the time to provide some input. We are thankful for your business.

My company has been working with Julian Janik and our expectations have been succeeded.

Nov 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Plenty of useful metrics to evaluate our progress is available at our finger tips. Easy to understand once learned.

Cons: Can be a bit overwhelming without the proper guidance. Almost is like a 2nd job shuffling through the amount of data to find the data that is most important.

Overall: Improved local web presence, and showroom traffic.

Vendor Response

by Madwire on November 28, 2017

Nicholas, thank you for the insights! Our team is always looking for ways to make the dashboard easier to learn and navigate. If you have specific suggestions, please let your Marketing Executive know. We are grateful for the opportunity to partner with you.

Anything to get the sale

Nov 14, 2017
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Pros: There isn't much positive to say: they sell you a "service" where "their team has a plan in place that will be able to at least meet your goals." (Collin's actual words). Once a contract is signed to autodraft money from your account, they turn you over to your "specialist" who reveals that there is no plan, that they need to use your hours to redo your website, that coming up and managing one is on you (the client). What am I paying for exactly?

Cons: Once you realize they are not a marketing department at all (that is - all the key words, target clients, etc come from YOU), you're stuck with them. I have paid an amount for exactly ZERO qualified leads. What happened to this "plan me and my team have come up with..." Beware, the sales people behind this do no research, say anything to lock you into a sale, and the results are useless.

Overall: Nothing at all.

Cassidy with Madwire has really helped my business grow!

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: They have helped my business grow! They are always there for me when I need help. I can sincerely tell that they care!

Overall: They help my business make money, They are always there when I need help, and they are good at what they do!

Vendor Response

by Madwire on November 28, 2017

Danielle, thank you for your review! We are glad to hear that you've enjoyed working with our team. The feeling is mutual! We look forward to working together for years to come.

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Excellent experience with Marketing 360 and Julian J.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have been a customer of Marketing 360 for close to 2 years now and have nothing but good things to say about them. Our rep, is absolutely fantastic and we are lucky to have him supporting our account. It would cost us exponentially more to hire someone as talented to run our SEO/PPC campaigns on our own. The constant attention and communication we receive from rep and his team on an almost daily basis is unheard of in the SEO/PPC world where most companies are just out to scam businesses like ours (which we experienced first-hand with our previous provider). We have seen our business grow over 40% year-over-year since working with the folks at Marketing 360. If you are looking for the best, these guys are IT!

Vendor Response

by Madwire on November 28, 2017

Brian, what great feedback! Thank you for sharing. Our team enjoys working with your company and looks forward to working together for years to come.

Great product with quality service

Nov 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: An entire team of specialists, each of them with a different area of expertise, handle a variety of needs. From logo and web design to CRM, full-blown campaigns, etc.

Pros: Complete marketing system with quality service. Comprehensive marketing tools for businesses of all industries and sizes.

Cons: The business is based out of Colorado, so not ideal for local marketing needs (audio, video, photo, etc.).

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Worst experience I have ever had with a marketing Company

Nov 10, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: They created a site that didn't work properly and new it and still wasted advertising it. Customers couldn't register or place orders. They even fired the first person that was in charge of my account and even apologize about it but did nothing. This was a big waste of money.

Overall: This company is out to take your money and that's it.

Our Marketing 360 Team is Great!

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The customer representatives are great and have been very helpful in this very intense transition We understand this is a tough job and we appreciate their hard work, especially under tight and ever-changing deadlines.

Pros: Our team is very responsive and works hard and fast to help us deliver what we are looking for!!!!!!

Good service

Nov 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been guided through this by the rep at M360, and have been super impressed. The guy really set me up to succeed and didn't make me feel like an idiot when I ask idiotic questions. He's really hooked me up and helped my business. Would recommend.

Cons: I honestly don't really understand how the google machine elects who gets clicks and who doesn't, but it seems to be working.

Overall: Lots of new and specific business, and great customer service. (Hat tip to rep, out there--hope you read this at some point, thanks man!)

Madwire/ Julian Janik are absolutely necessary to succeed in this digital era!

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly! Many uses! Has brought us 2 times the business we had in less than a year! Julian/ Madwire has brought our business to new heights. I love that I can use the CRM to manage contacts, send blogs/ email blasts. Our website is gorgeous! We are more and more visible with the hard work us & Julian/ Madwire.

Cons: Not a whole lot comes to mind. It is easy to use. The email Automation is somewhat complicated but with time I be more efficient.

overall a great company and services

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: They offer a wide range of services from one source. It makes it easy to communicate our needs and objectives this way.Customer rep has been easy to talk to, professional in communications and ready to find the best methods and approaches for our marketing needs. Matboard Plus has grown continually while using their services.

Worked with one of the customer rep related to Internet advertising along w/ putting up a new version of our website.

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Th customer support team were very knowledgeable and friendly to work with. They know their stuff and are able to deliver a very good product w/in the time estimates given.

Pros: Excellent project manager! Very effective communicator. Makes things happen according to plan and budget.

Great company and people to work with!

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, customer support, people, features, pricing, it is customizable, can be easily automated,

Cons: It takes some time to get an understanding of the automation part. But once done it is is quick to setup.

Awesome Company

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It really works, customer service is Outstanding I am very happy with the results!!!!! Alex Wells is great to work with He responds to me very quickly.

Very Cool!

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and isnt hard to contact with issues if there is any... super cool to see the different options

Complete Marketing Solution

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This service is easy to use and it offers any company a complete business marketing solution. Anything you're looking for is included.

Cons: Just like any software there's a learning curve.

Overall: Great marketing solution.

Easy to use and the training made it smooth sailing to get up and running.

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Not really a con because my company is rebranding so its not really fair to say that our business didn't really pick up as much as we expected. We are looking forward to our Oct. 1 launch and the results we were looking for initially with our new website and added social media.

Pros: The customer service representative was wonderful. Always gets back to me with answers and training when I need it, even when I have messed up. She always makes me feel at ease. I would recommend this company.

I love watching this work!

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My experience with this company has been flawless. They truly care about my company.

Cons: The amount of work that they are drumming up for me has literally doubled. Be prepared for craziness.

This is an amazing product with awesome support. I highly recommend it.

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: He has been very helpful to my business. I appreciate his work very much. This software is very easy to use. At a glance is it simple straightforward and fast. Great results. Thank you.

Cons: Just like any software or system, there is a learning curve that goes along with that.

Overall: It helped me to visualize at a glance where all of my traffic and leads are coming from.

Great Product Overall! Team Player!

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps me to efficiently do my job, as it basically is my teammate in the online marketing game. I couldn't ask for a better product! The entire interface is so effective in helping me with my marketing efforts.

Extremely User Friendly!

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to use, manage, update and I really enjoy the layout and style! As I am not very tech savoy, this is an ideal tool!

Cons: I haven't spent enough time on the platform to find many problems. I wish I was able to do more of the design work, but that is lack of knowledge on my part

Megan Was Great

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoyed the ease of use of the system. But, honestly Megan's support, knowledge, and immediate availability at moments notice was the most valuable part of working with M360/Madwire. Thank you Megan!

Cons: The only issue I could mention would be working with the front end editor. It would be nice if the widgets worked better to increase SEO. It is a great way to build pages, but again, was a bit clunky for SEO.

Overall: It's helpful for small companies as support to a small marketing team.

they are seo optimization company that has a very good marketing campaign

Sep 18, 2017
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: They went they the site to optimize it and change your phone number to track the amount of calls the come in via each funnel you have (Facebook, instagram, website , etc....)

Cons: They are a SEO company and are not really a company helps you with marketing via different platforms to help you get the most out of your ROI. After I was on boad for 4 months and over $5,000 into it they suggested I keep on doing what they are doing becuase they are starting to see how to help me. Not sure about you, but Im a small business owner (21 years and no debt and growth double digits in the past 5 years) and Im about ROI and dont have the time and money for a company to tell me who my customers are and then try to target them via discounts to get them into the funnel. The discount games is a losing game and if you play that your not going to get yourself out of the hole you are in if you are in one. Do not waste your money on SEO, do the basics, and learn to capture your existing customers info and you have better ROI then working with marketing 360. Do not get caught up into their excellent marketing tactics. If they handle mine or others marketing like they did their own it would be awesome.

Overall: None

Success With Using Marketing 360

Sep 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customer support. There is not comparison between speaking with a person or sending emails and waiting for a response. Brian is the representative assigned to our business and he has been fantastic to respond to questions and keep us informed of progress as well as next steps

Cons: There is a great deal of information and while we are in the learning curve of reading and understanding all of the information, this can sometimes be daunting

Excellent service!

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I truly enjoy working with the customer rep. She has answered all of my questions and provides the "why" behind each dollar we spend. I look forward to continuing to work together and grow my online business.

Great tool and tracking your comp set

Sep 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reports that it generates are outstanding. The reports allow you to track your competitors and price your sell according to the market

Cons: I believe that the report only allows to shop some many of your competitors. It would be great to be able to shop more of them.

The company has been great to work with. Every month keeps getting better and better.

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My account rep is awesome to work with. He's always very responsive and we schedule regular calls and make regular process each week.

Full of bull

Sep 01, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: None - I just got delivered empty promises and data that doesn't make sense for my business model. They make assumptions

Cons: They don't really listen and promise delivery but never follow through. They give you cookie cutter data that pertains to things that are not relevant to your business

Useful product for our online presence.

Aug 30, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Useful product with constant improvements being made. Good support.

Pros: This product is very useful for tracking online traffic and performs well in accurately collecting data that our prospects provide. We can easily review and compare our marketing and online traffic results to see which periods outperform other periods (i.e. by week, month or year).

Cons: Having to remember which categories contain the specific information that I am seeking that is not clearly marked on the dashboard.

Was a bit of a rough start, but most of the kinks seem to be worked out.

Aug 30, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We are getting more leads than previously, so that is great. Pretty good response time from our guy.

Cons: A bit of disconnect between some of the departments in the beginning. The personal is young, with is good and bad. Lol! Tech savvy, good. Some assumptions of "millennials" not always......

I'm glad I switched.

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Because of my lack of technical knowledge and experience in internet marketing (one prior marketer), it has been a difficult learning curve to see what was done and why but because your company and most particularly, the support staff has/have been able to take the time to explain what has been done and why, I am most encourage that my ROI will eventually be realized.

Pros: The ability to reach more of my targets more effectively. By successively 'honing' the messages I've wanted to send and the targets I have wanted to reach, I have seen less of a response from those I used to hear from and who were not my targets and more from those I want to reach; albeit, the latter are fewer in number.

Cons: Because of my lack of technical knowledge and experience in internet marketing (one prior marketer), it has been a difficult learning curve to see what was done and why.

Marketing 360 Rocks!

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a small budding business, I love the marketing and design expertise that Madwire offers. Even though we're only two months into our working relationship, I've enjoyed a wonderful experience!

New, but happy customer

Aug 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All-In one features. Good analytics. Good over the phone service. Pleasant appearance (e.g. use of color).

Cons:
Some things aren't easy to change on your own (e.g. billing info.). A bit overwhelming at first. Could benefit from some pop up term definition reminders.

Overall: I'm a new customer. So far I have received good over the phone customer service. I'm still learning the site functionality. I'm looking forward to my business growing and improving as marketing360's does as well.

New, but happy customer

Aug 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All-In one features. Good analytics. Good over the phone service. Pleasant appearance (e.g. use of color).

Cons: Some things aren't easy to change on your own (e.g. billing info.). A bit overwhelming at first. Could benefit from some pop up term definition reminders.

WOW..., Super Cool Team!!!

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: the support staff has been Amazing! At this moment we are very excited to see how we can grow our business with 360 and their support in our corner!

Pros: The product is really cool. We are able to capture good leads and a way log, store and to communicate with them efficiently.

We have had a great experience so far with Marketing 360

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great communication, invaluable advice and guidance, whole team to help, friendliness, professionalism while still being laid back enough to joke around and make us feel comfortable with the process. One of the customer reps. went through the software with us so that we had the ability to see not only what money was being spent, but exactly where it was allocated

Overall: Without customer support team, we would still be sitting around wondering what we were doing wrong. We are a brand new start up and wanted to come out of the gate running. In less than one month's time, we have already begun to see increases in customers visiting our website and social media. We are super grateful that they have taken our little "baby" and are well on the way to making it a beast :)

Love all the expert knowledge that gets put to work

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Online marketing is so complex and with 360 it's all in one place. They worked on a strategy really fast and got it up and running very fast too.

Cons: They don't provide real client examples for their websites templates and that would be very helpful to see how other clients are applying the websites. Other companies are showcasing real case studies or "our work " and it makes it much more believable.

Smooth Sailing So Far!

Aug 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer rep has been 100% there for us-very enthusiastic and helpful!

Pros: It is very comprehensive and you can really geek out on the data if you choose to. You can also get quick overviews if that is more your style.

Cons: It can take a bit navigate your way through to certain data, especially if like me you keep forgetting what data falls under which tab.

Easy to use

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's intuitive, user-friendly, it helps streamline things so we can get more done with less effort..

Easy to use

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Intuitive, easy to use, actually helps make life easier. It has helped us streamline our business processes.

Best Marketing Company

Aug 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Over the past several years, we have grown our business through partnerships with multiple marketing companies. It has been a challenge to find a company with the knowledge and experience to meet the unique needs of our business. Until now! The Alpha Team at Madwire/Marketing 360 have proven to be the perfect fit. They immediately engaged in learning all aspects of our business and have developed strategies that have proven to be effective in increasing traffic to our site and engaging our customers. In addition, their team approach includes us as owners/managers in the discussion process, resulting in making informed decisions to further our business. The team makes themselves easily accessible, and we have found their responsiveness to be top notch. Most impressive is the significant growth in visitors to our site and immediate revenue increase. No need to look any further for a marketing company to handle your business needs. We can't imagine a better choice than Madwire/Marketing 360!

Overall: We are seeing a significant increase in traffic to our website and our revenues are increasing.

clear view of what is going on daily

Aug 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: the breakdown of markets being reviewed is helpful to see what is working

Pros: clear markers of status of any campaign. Easy to measure against previous market efforts and campaigns conducted.

Cons: there is an enormous amount of information. Drilling down to review a particular ad or banner can become difficult sometimes, but I cannot see how else to show the information

The Best Above The Rest

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have enjoyed working with support staff He makes it easy and has great ideas.

Pros: It feels like we are our your only clients in the effect that we always get a call back right away.Our web sight has never looked better.we are very happy with the product. The service, cost and experience has been the best we have ever had.

Service is King at Marketing360

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I cannot speak highly enough of the customer service aspect of the company. They category experts and technical team are wonderful. You are NEVER "on your own".

Pros: The team is totally engaged, and 110% accessible. There has never been an occasion wherein I was unable to get direct access to assistance needed.

Cons: Although the software is outstanding and the customer service experience is outstanding, the cost of ownership is a pretty large hit to the operating budget of a small business.

Fantasy service and a huge boost in business!

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Working with their team has been fantastic. Any question or concern I have is answered or rectified immediately. They always have a creative solution and I absolutely love our new website.

Not 100% user friendly but in fairness I haven't watched all the videos

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I think once I understand it more it will help me evaluate my roi. I definitely like the concept for sure.

Cons: Not 100% easy to navigate through.

Marketing 360 consistently meets and exceeds our expectations

Jun 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After much research and reading reviews, we chose Marketing 360 to be our law firm's official marketing company. They created a beautiful website for our firm. We get a lot of compliments (today as a matter of fact) on our site. Marketing 360 established our SEO and PPC campaigns, and it is already bringing in quality leads and business. We are quite happy with Marketing 360 and they always go the extra mile to earn our business.

Cons: I don't have many complaints. I wish the CRM software was able to export to our law practice management software. We also requested a press release be drafted, but we were't happy with the final result. Marketing 360, however, fully refunded the cost of the press release.

Overall: More clients

This company greatly improved my enrollment for my school

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I would recommend this company to anyone out there that is looking to work with a great marketing company. Their software is easy to use, and I have a hand on marketing director, hannah, that is really great to work with.

Overall: Can see a real time picture of your marketing efforts and formulate a plan from there.
in 3 years with this company I have had all great experiences. Their is not one con, that I can think of at this time.

They helped me make sense of buying advertising online

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love being able to see clearly what is driving the traffic and how much money I'm spending per conversion. Every month I'm able to see slight improvements because I'm able to see clearly what is working and what is not.

Cons: The thing that I like least is the learning curve of learning how to read it - but thanks to Customer support representative - she breaks it down for me monthly and even sends me a breakdown of the most important parts that I need to see. Honestly, she goes above and beyond.

Great to work with, loads of ideas for my business

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, better layout, I get to see all the info I am looking for on one page, I love the product

Cons: I like the software I love that you can drill down and get the info your a looking for. It's a great product

Review of Marketing 360

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the marketing 360 platform is a great marketing tool that is extremely helpful for our marketing team to track and analyze our data. Great overall service and platform.

Cons: The platform at first glance is a bit difficult to navigate and understand. However, with proper coaching and training it is user friendly.

A lot of fantastic information is provided on our marketing campaigns, and support is excellent.

May 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Amazing amount of insight at a glance across all media. The team is excellent and are really good at what they do.

Cons: I have no ability to export information or even see how all my individual ads are performing on one screen.

Satisfactory

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: There were some road bumps throughout our professional relationship with Marketing360. I'm not going to pinpoint one specific person or area though because I don't know how the workflow works at the company. We ended up having a new marketing manager assigned to us really late in the game and I must say I was very pleased with the speediness of the changes that needed to be made to our website. Our new manager took care of our needs within a reasonable timely manner. Our site is now where it needs to be. Representative attention to detail in getting our changes done as quickly as he did would've made me change my mind in leaving Marketing360 but unfortunately, we have moved on from them onto a new marketing firm directly connected to Trane. I was given the opportunity to rejoin Marketing360 if our new marketing service should fail us. I would strongly consider this!

Pros: I like the website Marketing360 created for us. It was done in a timely manner. I appreciated that! The interface of the software was clear and easy to navigate around. If I had any questions about it I could ask and they'd be answered in a timely manner.

Cons: Unfortunately it took too long for changes to be made to our website. And getting some answers to questions were not given in a timely manner. There were a few factors that were frustrating which unfortunately made us end our professional relationship with Marketing360.

Great marketing company!

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Awesome staff, very helpful, willing to listen to your needs

Overall: Marketing 360 has helped me so much with my business! From tweaking my website here and there to helping me reach more clients! I would recommend them to anyone! Thank you Marketing 360!

Madwire360

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: The support team at Madwire360 Marketing have done an incredible job with our account. We appreciate the expertise in building our company website and marketing campaigns from scratch. I know I can rely on her to handle all our marketing/advertising and social media campaigns.

Owner of Security Insurance Group

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Madwire and their service has been great. Our business has developed at a whole different level because of the help and hard work from the team we have been assigned. The support team is the best!

The Quick and Easy Way to Monitor Our Website Marketing Progress

Apr 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We've been using Marketing 360 for almost a couple years now and the platform is great! It's an easy way to view how our website is doing by viewing metrics in an easy to use dashboard. It's very useful to sort through the noise and look at the details that matter with easy to use comparison tools. The 180-day snapshot is key for us in making sure we're on the right track. We also really like the Period by Period comparison tool which lets us see how we're doing within a given time frame.

Great customer service

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Customer support representative and the entire staff at madwire have made my transition from another marketing company easy and painless

Marketing 360

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: What i really like about this software it is very easy to use and worth every penny I have spent on it!

Great customer service. Accountable for their actions

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been looking for an online marketing team for a while. I used a few local companies for 2 years, but I always felt like I should use Marketing360. I finally jumped on board and I haven't looked back. They are accountable for what they do, and their are super responsive in their customer service.

Great Experience For a Startup Business

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am just starting up my e-commerce business and found Marketing360 to be very knowledgeable of my needs and walked me through the process to get started quickly. I anticipate that we will achieve great things together!

Would Recommend

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Customer service team is great. Everything is transparent with these guys. Would recommend to anyone.

Building an e-commerce business

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We started an-e-commerce business with an idea and capital. We had no clue how to market our products on the internet so that they would get noticed and generate sales. After six months I still don't know that much about it, but that's ok, Marketing 360 does. They helped redesign my website and product descriptions and started an advertising campaign. I started with a modest budget and have increased it twice during this time period. At first most of my sales went toward the advertising budget, now about 60% of sales go toward the advertising budget. With their guidance, our conversions and our organic sales are on the rise. They instruct me how to make time intensive changes to my website, so I spend my time doing them and not have to pay them to do it. After six months, the business is making a profit. It isn't a big profit but it's better than a loss and having to infuse more capital into it. Right now, they are working on getting permanent organic traffic up rather than simply adding more advertising to generate more sales. They could generate more sales with more advertising budget but that won't decrease costs and make you as much money in the long run. Unless you have a golden chicken that lays golden eggs, there are no instant rewards with any business. It takes commitment and time. It also takes getting help when you don't know what or how to do something. We have come a long way with the help of Marketing 360, in a short time period. With their help and guidance, we plan to go a lot further.

Hands off Marketing

Apr 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: We have never had a website or marketing platform before Marketing 360. Other than providing content, it's been a piece of cake on our part. Love having access to the full site of analytics to help us understand where our money is going. Kyle has been great in helping us understand our options and always makes sure we are kept up to date.

Web site professionalism

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Knowing the purpose of my web site was not enough, I needed professional advice; how to build it and make sure
What I was presenting was clear and effective !
Samantha and her team at Mad wire were very professional and I always look forward to hearing and seeing what new and innovative ideas she and her team have to increase our market share and be current !
The team has always been there when needed , patient and a real joy to work with !

Ben Frank Marketing 360 review

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the detail tracking

Cons: maybe a more custom CRM?

Overall: Very cool platform, have learned so much and able to track and improve. Its amazing to be able to see everything that is happening and who our customers are.

Recommendations to other buyers: snapchat?

Beyond thankful for marketing 360

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tracking, easy to use

Overall: As a small business, we were apprehensive about getting involved with online marketing and didn't want to get in over our heads. Customer support representative
and her team were beyond patient to walk us through everything to get our store set up to take orders. One month live and we saw an increase in our orders from NEW customers and a great increase in profit across the board. Alyssa is the greatest resource and is always available to walk us through things and answer any questions. The biggest asset they have given us is the ability to track our investment. Our ROI is more than we ever expected! 6 months with marketing 360 and we couldn't even imagine our business without it!

Touched By Our Angels

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have had a good experience with Marketing 360 - our rep has been GREAT! See more people that work for you!!!!

Cons: If anything it would be the cost - I have discussed that with our rep - It would be really nice to have orders offset costs.

Very Professional

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Ease of working with Marketing360 is what we love most. Their professional manner and knowledge of their product is exceptional

RK Madwire

Apr 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been a client for about eight weeks, so it is too soon to comment on performance (our initial targets to be measured were 180 days from the start date). Overall the communication has been good and our account handled in a very professional manner.

Customer support representative at madwire is the bomb

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: 20% + conversion rate says it all. Madwire is the best. I wouldn't trust anyone else with my business