# Charitable Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Charitable the right Donation Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149139/Charitable/reviews --- Charitable 4.7 (10) [View alternatives](https://www.capterra.com/p/149139/Charitable/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 10th, 2026 # Reviews of Charitable Ease of use 4.7 Customer Service 4.9 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Founder Non-Profit Organization Management Used the software for: 2+ years ### "Great product and service" May 20, 2020 4.0 We use Charitable for our fundraising. The option to allow others to set up fundraisers, and recurring payments is great, as is the reasonable fixed fee, unlike some competitors who take a % of donations. I'm not very tech savvy but it's relatively intuitive, there is good documentation and the support has been excellent. Pros Very customisable but works fine out of the box. Excellent support. Great value. Cons We ran into a few issues where our website Wordpress Theme (Theme X Pro) had minor incompatibilities with WP Charitable. WP Charitable were fantastic at trouble shooting and we were able to resolve it very quickly. The issues seem to be specific to this Wordpress theme behaving a little differently to other Wordpress Themes, so it's not a problem with WP Charitable per say. And as we like both WP Charitable, and our theme - it hasn't deterred us from either product. Review Source Response from Studio 164a May 22, 2020 Thanks for your review! MS Mark S. Coordinator Religious Institutions Used the software for: Less than 6 months ### "Orphan Run 4 Hope" May 16, 2020 5.0 We have see great success with this product and would recommend anyone interested in crowd fundraising or peer to peer defiantly check this out. Pros This software fits our program to raise funds for orphans through state and regional runs as well as Church runs. Cons NONE - The Customer Support is out of this world, and they were able to assist us to maximize this product for our cause. Alternatives considered [Mightycause](https://www.capterra.com/p/166314/Razoo/) Reason for choosing Charitable Because it gave us everything we needed in a product and it also allowed more funds to go toward our cause and not the platform. Review Source Response from Studio 164a May 20, 2020 Thank you for your review Mark! It's fantastic to see Charitable used to support a great cause! JT Jayde T. Owner Marketing and Advertising Used the software for: 1-2 years ### "Excellent Solution for Fundraising & Crowdfunding Management" June 29, 2021 4.0 Our overall experience with Charitable has been extremely pleasant. Simple yet packed with many advanced features and functionality that can achieve a multitude of different goals. From small fundraising projects to large ambassador based crowdfunding, Charitable is sure to have you cover from end-to-end from our experience. Their support is also outstanding, they are always on hand to assist and give expert advice where needed. Pros A big feature that made our journey seamlessly simple when using Charitable, was the integrated functionality of a peer-to-peer fundraising and crowdfunding solution that allowed us to effectively and efficiently onboard new ambassadors to help assist with furthering our fundraising efforts. In addition, we also appreciated the fee relief mechanism that allows you to give donors an option to cover the processing fees involved. Their Paypal, Payfast and Stripe integrations work very well and thus provide a good user experience . Cons Compared to the competitors, it is very difficult to find any floors within the Charitable plugin offering. With slight customizations, nearly anything can be achieved. No specific cons have been experienced by us. Review Source SF Shane F. Developer Non-Profit Organization Management Used the software for: 1-2 years ### "This is THE Wordpress Donation Plugin!" June 3, 2020 5.0 We were very happy to find Charitable! We tried the whole PayPal Donation route for awhile, as well as customizing a form to work with Authorize.NET; however... PayPal is a bit too simple, and the customized form (Original website was in Classic ASP) was tedious to maintain. We switched to WordPress, and after a trying a couple of other templates, we found DIVI... and then found Charitable as the Donation Plugin that has all the options we wanted, and more. We purchased the Charitable Pro Plan, which includes the base Charitable product (PayPal and single donations), and ADDS ON additional Payment Gateways (Authorize.NET and Stripe), as well as Recurring Donations and e-Checks! It also has newsletter signup forms. Recurring Donations can be set to: - Simple (Allowing for preconfigured Monthly, Quarterly, Semiannually, and Yearly recurrences) - Variable (Same as Simple, but gives donor the option to choose recurrence intervals) - Advanced (Same as Simple, but can configure Suggested Recurring Donation Amounts) Charitable also makes adding Campaigns a breeze! The displayed progress information is also great, OR... you don't have to display progress info at all. Having a premium Donation plugin, such as Charitable, is also very beneficial, as they keep it updated so quickly, with each iteration of WP. Additionally, Customer Support is super responsive, and they even go the extra two or three miles to assist you, if possible. Get it! You will be thankful! Pros Easy to use. Straight to the point. Flexible Payment Gateway implementation. Option for newsletter signups. Progress Status Information for configured Goals. Customer Support from \[SENSITIVE CONTENT HIDDEN\] was always very responsive, and right on the money. Cons About the only real Con I have would be related to reCaptcha. Currently, you have to download a script to implement this. Additionally, if using DIVI (Which we are), DIVI suppresses the reCaptcha branding, so that also requires a bit of CSS code (Provided awesomely by \[SENSITIVE CONTENT HIDDEN\] ), but this still only places the reCaptcha branding in the bottom-right portion of the web page, so hopefully users will be able to see it. I requested being able to have the reCaptcha branding positioned beside the Submit/Donate button, and \[SENSITIVE CONTENT HIDDEN\] has this on their radar, so... yay! Reason for choosing Charitable The bottom line is, when we saw Charitable, and all it has to offer, we knew we wanted that plugin, and all others faded away. Review Source VR Verified Reviewer Manager of Web Communications and Online Marketing Higher Education Used the software for: 1-2 years ### "Charitable makes DIY, WordPress-based crowdfunding a snap" March 26, 2019 4.0 Pros Charitable is an affordable way to create your own crowdfunding, fundraising site. For WordPress developers, it's a dream. The creators are responsive and post most everything to GitHub for feature and pull-requests. For my organization, we were able replace a proprietary enterprise vendor that charged us nearly $20,000 per year with a custom, in-house Charitable set up. Cons For those accustomed to gofundme and other platforms, you may find some features missing out of the box. You'll have to pay extra for add-ons to help replicate some of these features and others may be missing altogether. But in the end, it's great value for a WordPress plugin. Review Source FS Frank S. Director Internet Used the software for: Less than 6 months ### "Charitable is simply the best Solution for Charities to raise money" July 2, 2020 5.0 When I looked for a Client (a Cat Rescue) for a Solution for Fundraising I looked on SaaS-Services like givealittle.co.nz, PayPal donations, and others. I installed and checked some WordPress plugins, and was not very happy. Charitable was a more expensive Plugin compare to others, but I give it a try - and I realized everything I am looking for. An average Fundraising with five little brought $200-$300, the first fundraising with the Charitable Plugin generates donations over $1,700. That is a clear sign of how a well-integrated Donation in the own Website and easy-to-use for the User help to raise money. Pros It give multiple ways to integrate it in a WordPress Page so that it is flexible with a wide range of WordPress Themes. Even the Out-of-the-Box Setups are already very good. Most importantly, any issue or question - even when it is a little beyond classic Plugin Support, I received fast and qualified answers. Cons Every Software can be better, for us Integration in Poli (Payment) or Xero (Bookingkeeping) would be nice to have, but it is very specific. Reason for choosing Charitable First, because of the Functionality and what I was able to accomplish through a trial in a very short time. Letter I become happy because of the quality of the support. Review Source DH David H. Founder Non-Profit Organization Management Used the software for: 6-12 months ### "Great Product, Even Better Support" October 28, 2019 5.0 This is an area where the Charitable team truly shines. Like many, or perhaps most, our team has customized the software to fit our specific needs. Whenever a problem or question has arisen, the Charitable team has immediately stepped up to help us find and implement a solution. The word 'immediately' is not used lightly either. We once had a significant issue that was adversely impacting our clients (an issue that it turned out was due to something we did, \_not\_ to the Charitable software, I should add!). The Charitable team lived up to the name of their software, and immediately dove into the problem, quickly determining the cause and effecting a solution. They are equally quick to address any bugs in the underlying software that are uncovered, diligently addressing any problems brought to their attention with speed and efficiency. I cannot recommend the software or the team highly enough. Pros The software is both comprehensive and easy to use, with a well designed back-end interface and easily integrated with the front-end. Cons Nothing springs to mind. The software is well designed and customizable. Review Source AC Alex C. Visual Content and Marketing Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Charitable is great!" May 19, 2020 5.0 Pros The team is always timely and supportive in their responses, especially when it comes to troubleshooting bugs, new features and helping us to get the most out of the plugin. It's also great that they are constantly developing it further based on feedback and what we as the users are encountering in our daily use. Cons I can't particularly identify anything that I don't like about the plugin - I think all of my troubles are due to my own inexperience but have learned a lot from working with this plugin and making customizations Review Source Response from Studio 164a May 21, 2020 Thank you for your review Alex! It's been a pleasure to see the great way you're using Charitable. MP Marcus P. Founder Marketing and Advertising Used the software for: 6-12 months ### "Great Plugin For NPO'S and Charities" April 15, 2020 5.0 The Charitable plugin made it seamlessly easy for our company to integrate a donation/fundraising system into our current website. Our overall experience has been great. Pros The plugin was really simple to use, great documentation is provided by the team. Their support is also fantastic, always there to help and response times are good. The plugin gives you the exact needed functionality to achieve any form of donation/fundraising functionality on your website. Their paid packages include some extensive features that truly allow you to fundraise on a large scale. Compatibility was great. Features that we loved were the multiple payment gateway integrations, charitable ambassadors, charitable fee relief, donor comments, geolocation. Cons I have no negative comments about this product. You are getting great value for your money! Review Source Response from Studio 164a April 30, 2020 Thank you for the fantastic review Marcus! We're so happy Charitable is working out well for you. :) TR Tanner R. Financial advisor Financial Services Used the software for: I used a free trial ### "Great product " December 20, 2020 5.0 Pros Great product helped cut back on time looking for software. Cons The one con I would have is that it was hard to find. I was told about it by word of mouth. 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