# RG System Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RG System Suite Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more. Source: https://www.capterra.com/p/149140/RG-System --- # RG System Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RG System Suite ## What is RG System Suite? RG System Suite is a 100% French SaaS platform designed for MSPs who want to centralise, automate and secure the management of their customers' infrastructures. From a single dashboard, you can monitor your fleets, intervene instantly with Assist remote control, strengthen cybersecurity with Bitdefender technology (EDR, MDR, web filtering, etc.) and protect data via Microsoft 365 and Files & Data backup modules. The suite also includes a sovereign, multi-tenant password manager. Hosted in France, GDPR-compliant, easy to deploy and with no commitment, RG System Suite combines performance, sovereignty, proximity and 100% French-speaking support. Try it free for 30 days. ## What is RG System Suite used for? [Business Continuity](https://www.capterra.com/business-continuity-software/)[Remote Support](https://www.capterra.com/remote-support-software/)[IT Service](https://www.capterra.com/it-service-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1.4 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RG System Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.septeo.com/&name=RG System Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RG System Suite 4.8 (13) VS. [4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price €1.4 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (13) Ease Of Use 4.7 (288) Value For Money 4.7 (7) Value For Money 4.6 (273) Customer Service 4.8 (12) Customer Service 4.7 (278) ## RG System Suite alternatives [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (349)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Monitoring Track and report on everything that happens within the system or network Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges RG System Suite 111 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Identify and respond to security threats to developed applications Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Create, manage, and send invoices or bills to customers Communicate using direct chat or messages within the system Process of backing up of files and applications to cloud-based remote servers for protection of data Provides a channel for team members to share media files, communicate, and work together Reduction in the number of bits needed to represent data Identify component attributes like servers, hardware, software, and manage relationships across all services Backup of computer data automatically saving a copy of every change made to that data Monitor performance details involving CPU/memory utilization Add customized logos and colors to align with company branding Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Move from one database to another, or upgrade the version of database software being used Ability to restore deleted, hidden, or lost data from an email server/system Process of copying and storing data in more than one site or node Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Manage the processes involved when making the application ready for use Automatically scan the network for devices and take pre-defined actions upon discovery Maintenance and upkeep of physical and/or virtual devices Plan and implement business continuity measures in case of unforeseen events Compare new data with existing records to detect duplicate entries Receive and/or send email notifications for urgent updates, requests, or other information Convert data into a code for security A chronological record of actions or occurrences within a network, software, or process Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Intended to be used by managed service providers Managing service requests, incidents, IT issues & support with a ticketing system Manage and track all disruptions and incidents Copy only the new data that has been changed or created since the previous backup Identify and alert about security breaches by third parties Track and manage inventory levels to maintain proper supply Identify and respond to unexpected problems or failures (ie. "negative events") Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Manage incidents related to outages or breaches in functionality of IT systems Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Tracks and makes accessible data on the health of servers and other network components. Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Install software updates and bug fixes remotely Create, manage, and track policies and procedures within an organization Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Identify and orchestrate execution of actions needed to restore systems to optimal conditions Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Securely stores data to prevent data loss or breaches Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set and monitor service level agreements to ensure timely response and resolution Transfer a support session to another team member Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Track, manage, or resolve user requests and IT incidents/issues Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Manage computers located anywhere without the remote customer present at the other end Track the availability time for a designated network or website over a given period of time Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Discover patch statuses and vulnerabilities Web Access/Restoration Get Advice We can help you find the software with the features you need. Features 4.6 (8) 4.6 Based on 8 reviews ## Pricing Value for money 4.7 (7) Free Trial Basic €1.40 Usage Based,Per Month Value for money 4.7 (7) 4.7 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (12) 4.8 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(10) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JH Jonathan H. Dirigeant Computer & Network Security ### "Bon produit mais doit murir" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 25, 2022 globalement satisfait du produit, très satisfait par accompagnement et support, Pros Support au top, produit simple à utiliser et convivial, tableau de bord clair Cons manque de fonctionnalités par rapport à d'autres, soucis sur la partie mises a jour d'applications tierces Reasons for choosing RG System Suite tarif raisonnable, société française, partenariat Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Guillaume C. ICT Admin Alternative Medicine ### "Génial ! 👍" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2020 Utilisé en début pour du monitoring Endpoints/Server, RG est petit à petit devenu un outil indispensable pour notre partie Helpdesk, monitoring, gestion à distance. Avec les derniers événements liés au COVID-19, RG a été un partenaire indispensable dans notre mise en place de télétravail pour nos collaborateurs. Aujourd'hui RG fait partie intégrante de notre gestion IT globale Pros Simplicité de gestion, d'utilisation, d'implémentation, réduction du temps de traitement Helpdesk, anticipation et gestion des problèmes IT avec les alertes Gestion utilisateur : permet de donner un accès "contrôle à distance" aux externes Cons L'agent MAC qui est plus "light" qu'un agent Windows Reasons for choosing RG System Suite Proposition commerciale faite par POST TELECOM LUXEMBOURG Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FF Frederic F. IT Manager Computer Software ### "Une facilité à toute épreuve..." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 30, 2020 Point de vue santé globale de mon parc informatique, j'ai une plus large vision de certaines tâches que j'aurais mis sur le côté sans RG System Pros La mise en place des divers processus de vérification et d'alertes sont très au point. Cons Je n'en ai pas. il est tout ce que l'on attends de ce type de logiciels. Reasons for choosing RG System Suite Convivialité et facilité Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gerard R. ### "Is a very good Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 17, 2017 Pros Is a very easy tools to Adminitred a network with differents customers. Coming with a great security level. As well now me compagny is able to provid Anti-virus and Backup in a easy way. We can monitoring ours customers very fast and so simple, for the Backup you just need to setup a Politie and in the next few minutes you can backup your customers, the anti-virus work in the same way. I really liked. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Elliott M. ### "NuAge PC, technology Problem? Problem Solved!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 1, 2016 Today business interuption prevention is uttermost importance, being Proactive rather than being reactive, save time and money for a business that is very important. Hence The Supervisor is need! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Guillermo R. ### "The best friend of every IT department" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 1, 2016 RG System is critical for monitoring, securing, and optimizing your business IT architecture. Ensuring that everything stays in working order is easier with our functionality rich solution that can alert our IT staff about anomalies early and often. RG System can proactively and automatically gather data about the network, and practically any device present on it, giving our IT staff information about problems before someone from your business reports the issue via phone or email. RG System is a network management solution that gives us insights on your infrastructure servers and workstations health status. Once the agent is installed on the equipment to monitor, which takes less than 5 minutes, it is able to provide us with real time data: disks status, memory usage, backup jobs status, antivirus status and so on. This data is then analyzed and displayed as charts on a unique Dashboard. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 15, 2016 Thank you Mr Rodriguez for your review. Should you have any question do not hesitate to contact us and we'll be happy to help you. Emmanuel B. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2016 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Country Manager UK Management Consulting ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2016 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Lomesh P. Business Development Manager ### "Amazing Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 27, 2016 this product is very user friendly and the support is outstanding! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TO Tom O. Service Delivery Manager ### "Fantastic tools to help manage and secure IT infastructure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 27, 2016 RG System has helped us grow our managed service business smoothly. The remote control, alerts, inventory management and anti-virus are particularly good. The support is excellent and the developers really listed to their customer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 15, 2016 Thank you Mr O'Callaghan. Should you have any question, do not hesitate to contact us and we'll be happy to help you. [View all Reviews](https://www.capterra.com/p/149140/RG-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)