# Best Ticketing Application for Office 365 Alternatives 2026 | Capterra

> Looking for alternatives to Ticketing Application for Office 365? Find out how Ticketing Application for Office 365 stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/149155/Ticketing-Application-for-Office-365/alternatives

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# Alternatives to Ticketing Application for Office 365

[4.2 (6)](https://www.capterra.com/p/149155/Ticketing-Application-for-Office-365/#reviews)

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## Top Ticketing Application for Office 365 Alternatives

Ticketing Application for Office 365

* * *

Starting from:

Not provided by vendor

Pricing Model:

Per Feature

* * *

Overall Rating:

[4.2 (6)](https://www.capterra.com/p/149155/Ticketing-Application-for-Office-365/#reviews)

Ease of Use

4.2

Customer Service

4.0

Features

4.2

Value for Money

3.7

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

Not provided by vendor

Pricing Model:

Other

* * *

Overall Rating:

[4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of Use

4.7

Customer Service

4.7

Features

4.5

Value for Money

4.6

* * *

Starting from:

$129/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of Use

4.6

Customer Service

4.5

Features

4.3

Value for Money

4.6

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All Ticketing Application for Office 365 Alternatives

At a Glance

Top Alternatives for Ticketing Application for Office 365

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [NinjaOne](#product_a9c83307-dacf-4f3d-85db-a7c4005a0803)
-   [Atera](#product_60b517b6-f6f5-4480-b945-a6d200b2cab2)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)
-   [BOSSDesk](#product_c5ef1c3a-c29e-4261-8f73-a7f3006f583d)

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by Freshworks

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by BOSS Solutions

[4.7 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)

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by SysAid Technologies

[4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by ManageEngine

[4.4 (233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

ServiceDesk Plus is the top-rated IT service management platform that gives IT teams more control over IT and ensures a better ROI. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

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## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

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## [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)

by TOPdesk

[4.4 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/)

TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what. [Learn more about TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)

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## [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)

by ConnectWise

[4.1 (277)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/)

2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. See why. View the demo! [Learn more about ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)

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## [ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/)

by ServiceNow

[4.5 (43)](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/reviews/)

ServiceNow IT Service Management is a modern, cloud-based, silo-busting solution with improved productivity, cost and resilience. [Learn more about ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/)

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## [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)

by GoTo

[4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/)

Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform. [Learn more about LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)

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## [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

by Atlassian

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

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## [TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)

by TeamDynamix

[4.4 (170)](https://www.capterra.com/p/121317/TeamDynamix/reviews/)

No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks. [Learn more about TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)

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## [Pulseway](https://www.capterra.com/p/141792/Pulseway/)

by MMSOFT Design

[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Pulseway offers an award-winning complete IT management solution, including remote monitoring, management, automation, and reporting. [Learn more about Pulseway](https://www.capterra.com/p/141792/Pulseway/)

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Software Found In

-   [IT Service Software](https://www.capterra.com/it-service-software/)