Who Uses This Software?

Avangate powers modern Digital Commerce, finally solving the complexity of online commerce, subscription billing, and global payments for Software, SaaS and Online Services companies.


Average Ratings

11 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Avangate
  • www.avangate.com
  • Founded 2006
  • United States

About Avangate Commerce

Avangate is a modern digital commerce service that frees digital business leaders from the burden of building and operating their own commerce infrastructure. Powered by a specialized cloud platform and deep commerce expertise, Avangate helps digital businesses scale faster, maximize revenue from every customer and instantly conduct business in over 180 countries. Among Avangate's clients: Absolute Software, Bitdefender, Brocade, FICO, HP Software, Kaspersky, Metaio.


Avangate Commerce Features

  • Automatic SKU Recognition
  • Central LM Server
  • Copy Protection
  • History Tracking
  • Node Management
  • Online Activation
  • Portable License
  • Sarbanes-Oxley Compliance
  • Timing Rights
  • Trial License

Avangate Commerce Reviews Recently Reviewed!

Avangate is the third global e-commerce platform we've tried, and by far the best.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Technical support is quick (often immediate via online chat), courteous, professional, and knowledgeable.

After initial set-up and some familiarity with the control panel, Avangate is easy for our customers to purchase through and for our team to administer.

Cons: Avangate's Affiliate Program feature is geared towards software companies with broad-interest software promoted on "affiliate" websites that are usually promoting a wide range of software with "coupon" or "discount" pricing. Our software is very niche market (educational / scientific software) and we would prefer an affiliate program that can be easily tailored to screen and accept specific affiliate sites, e.g. software resellers that offer other software in our niche market, sites that review software and other resources in our niche market, and affiliates who are also providing technical support and training for our software through their own business.

Lots of features and excellent customer support

Nov 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are a lot of features included and after some time getting used to them I was able to configure everything the way I required it to be.
The customer support is very responsive and helpful and it's excellence warrants the fairly high price.

Cons: Avangate merged with the horrible company 2Checkout (worst I've experienced in this sector!) earlier this year and plans to operate under the name of 2Checkout in the future. I'm very worried that things will go south in the aftermath of this merger and that the poor reputation of 2Checkout will damage my sales. If I had known this in advance I would not have become a customer of Avangate. - But due to Avangate's good performance in the past, I'll give them credit and hope for the best.

the Avangate system is a very flexible one.

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The automatic calculation of all taxes like VAT in different countries around the world is very impressive.

Cons: Responds to customer support tickets are very slow. Once the ticket is submitted it takes at least few days to review by Avangate team.

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Great Billing Recurring Billing Solution

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use of desktop and mobile. Will process the grand majority of transactions and have never really given us any issues to this day.

Overall: We were able to increase our revenue over time, up to 30%+, which was great, and continues to be.

Recommendations to other buyers: Highly recommended for anyone looking for something a little bit more robust that can help keep track of active client accounts and billing.

Avangate

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Been using Avangate as our primary payment processor for 6+ years with literally no problems. It just works and does what it should do. Customer support is acceptable, email response is usually within 24 hours (my experience with their support is limited as I only need to contact it 1 or 2 times a year at most).

Pros: Easy to set up and integrate, intuitive, everything's well documented.

Cons: Sometimes customers complain that the Backup CD they ordered is not delivered or significantly delayed. I'm not sure if it's Avangate fault, though.

Very stable and reliable e-commerce

Aug 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use Avangate for many years, recommend it to other people, etc. No problems with it, very professional and comfortable for use. Good support, stable payments.

Most reliable gateway processor

Aug 11, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use Avangate as payment processor for almost 3 years. I worked with too many providers before but never had a good experience as what I have with Avangate. Support agent was really helpfull when we contact them several times in a day to help us to develop our custom module for Avangate. process of accepting money is very good and professional while most of gateways only accept payments and when a chargeback happen just put a penalty (mostly Money!) on your account.

Avangate Review

Aug 11, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Good payout options and simple e-commerce provider. The affiliate platform is organized in a simple to use manner for both: affiliates and vendors, and the tech. support service is always at the top.

We've been partners for 10 years!

Jun 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We trusted Avangate right from the beginning when they were launched, and we've had a great partnership ever since. We recommend them for the efficiency of their system and friendliness of their staff.

Pros: The widest range of supported payment methods in the world. Competitors don't come even close. Great marketing strategies for their affiliation system. Great team of passionate employees with quick feedback

Cons: platform not so flexible: some capabilities missing

Avangate Review

Jun 24, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have been using Avangate as the primary payment processing company for my online software sales for the past 4 years and have to say that I'm very pleased with them. Their service is competivitley priced and they are very responsive to any queries I ( or my customers ) may have with them. They are also prompt and reliable payers and have always settled my invoices with them on time.

Pros: Good pricing. Good range of payment options. Great customer service ( both for myself as a customer and my customers who purchase through them ) Deal with tax complexities such as VAT allowing me to focus on developing and selling my software.

Cons: Not many. Their website / application is looking a little bit old. It's functional but a little bit dated.

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money