TocToc

TocToc

5 / 5 2 reviews

Who Uses This Software?

Business, web agency, marketer and also public administration


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    Price is per Agent/Operator license
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • TocToc
  • www.toctoc.me/
  • Founded 2014
  • Italy

About TocToc

Video Live Chat desktop & App mobile for business. Improve your Customer service, Web Marketing activities and way of Selling. TocToc is a multimedia Tool, working through Video-Chat, audio and Callback. It is useful for activities of Sale, Support and Digital Marketing with its innovative interaction between customer and business. TocToc ideal customers are companies interested in improving Customer Care and saving investments in Web Marketing and Sale.


TocToc Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

TocToc Reviews

The solution for our Customer Service!

Jul 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The price for the BAND version is very good when compared to the features that it offers for our work.

Overall: The service is very fine, we can help customers well and see that they remain satisfied because then carry out the order. We use TocToc Video Live Chat mainly to give assistance and support customers, also for the method of purchase.

Simple and usefull Video Live Chat for websites

Jul 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is very simple to activate the use of TocToc and it is multilingual.

Overall: I load TocToc on some of my clients websites to enable them to answer visitors questions in real time and to permit the interaction in video, because for them is necessary to show their work in progress for the creation of products in sale. Operators use TocToc in a very simple and direct way and Customer recive always, as they said, a satisfying and unique service.