# TocToc Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TocToc Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more. Source: https://www.capterra.com/p/149230/TocToc --- # TocToc Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TocToc ## What is TocToc? A company that today adopts a digital platform to execute personalized online contracts through electronic signatures is a company that wants to improve the customer experience throughout its life cycle. From the initial acquisition through onboarding to the subsequent steps within the platform or portal with their services, the customer is encouraged to use related services or purchase new products, from an easy, remote and activable user experience on any device. ## What is TocToc used for? [Digital Signature](https://www.capterra.com/digital-signature-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €20 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TocToc?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.toctoc.me/&name=TocToc) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TocToc 4.8 (14) VS. [4.7 (42)](https://www.capterra.com/p/215105/Fieldguide/reviews/) Starting Price €20 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (14) Ease Of Use 4.6 (42) Value For Money 4.8 (13) Value For Money 4.6 (27) Customer Service 4.8 (13) Customer Service 5.0 (39) ## TocToc alternatives [4.5 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (49)](https://www.capterra.com/p/10019610/Motion-io/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (127)](https://www.capterra.com/p/232772/Rocketlane/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval TocToc 56 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Verify the identity of users/devices to enable secure access Create and automatically send premade copy in response to customer messages Track and manage schedules and meetings via an integrated calendar Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage contact details and communication with clients Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track, store, and access client contracts or licenses Initiate interactions with customers by proactively starting conversations or providing informational content Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage and store data in a database Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Public or private sharing of digital files such as documents, audio/video, images, and more Caters to sales teams Adds a customizable form to the landing page, usually for the purposes of lead generation Store, manage and track all forms in a centralized location Geographic location of visitors determines behavior of the software Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Form to collect visitor contact information when live chat isn't available Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Copy on the page or chat window encouraging the user to engage with the chat option Streamlining repetitive tasks and activities through automated and predefined workflows Analyze and gain insights into data in real-time Engage in direct, instant messaging with consumers Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Digitally share screen view with others Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track the status and progress of tasks Allow multiple team members to edit and work on the same document Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (14) 4.6 Based on 14 reviews ## Pricing Value for money 4.8 (13) Basic €20.00 Per User,Per Year Value for money 4.8 (13) 4.8 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (13) 4.8 Based on 13 reviews ## User reviews Overall rating 4.8 Based on 14 reviews Filter by rating 5(12) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Ivan F. Imprenditore Automotive ### "La migliore chat italiana" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 Pros Collaboriamo e utilizziamo TocToc da diversi anni, con i nostri clienti del settore automotive, con successo. Riteniamo sia attualmente la migliore chat italiana in commercio. Cons La mancanza delle integrazioni con i tool di messaggistica quali WhatsApp, Messenger e Google My Business Switched from [LiveChat](https://www.capterra.com/p/62194/LiveChat/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 25, 2021 Grazie Ivan per le tue considerazioni positive! Per le integrazioni mancanti faremo sicuramente del nostro meglio ;-) a presto! LS Luca S. Videomaker Motion Pictures and Film ### "Ottimo servizio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2021 Pros Sicuramente la sua efficienza della chatbot, molto personalizzabile in fase di sviluppo del sito e offre a gli utenti un contatto diretto con l’azienda in fase di assistenza. Cons Una funzionalità che potrebbe essere migliorata non mi viene in mente perché è una chat completa. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2021 Grazie Luca per le tue parole, siamo felici che la nostra chat e chatbot soddisfano le esigenze di contatto diretto con i clienti online. A presto! SB Samantha B. Digital Marketing Specialist Consumer Goods ### "Ottimo software live chat " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2021 Pros Questo software molto facile da implementare, è un'ottima soluzione per tutti quei siti che hanno la necessità di fornire assistenza ai propri utenti. Consente anche di raccogliere le informazioni degli utenti e ottenere report dettagliati. Cons Il prodotto è facile da usare e il pannello di lavoro e piuttosto intuitivo. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2021 Grazie Samantha, ci fa piacere sapere che vi trovate bene ad utilizzare la nostra video-chat per interagire con i clienti online. Continueremo a fare sempre del nostro meglio per soddisfare i nostri clienti. AA Alessandro A. Responsabile Customer Operations Oil & Energy ### "Ottimo prodotto di supporto alla clientela" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 18, 2021 Abbiamo migliorato notevolmente alla possibilità di interagire con i nostri clienti Pros Estrema personalizzazione e affidabilità. Buon supporto e funzione di videochiamata non comune Cons Non sono riuscito a farmi persoanlizzare l'icona della chat nonostate le rassicurazioni deul supporto clienti Reasons for choosing TocToc Perché più efficace e performante rispetto ai competitor. Estrema personalizzazione con i gruppi di supporto Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2021 Grazie Alessandro per le tue parole, ci fa piacere sapere che ti trovi bene con la nostra soluzione di interazione con i clienti online. Per l'icona chat cercheremo di risolvere il prima possibile! MT Michela T. impiegato marketing Telecommunications ### "Ottima qualità e assitenza immediata!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2021 Pros La nostra società utilizza il software di toc toc da diversi anni e posso confermare che il servizio è di qualità. L'assistenza è molto efficiente, tempestiva e qualificata. Consiglio il servizio! Cons Niente in particolare, il servizio è ineccepibile Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2021 Grazie Michela per la fiducia che riponi nelle nostre soluzioni e competenze. Ci fa sempre piacere soddisfare i nostri clienti per non deluderli mai, grazie. NS Nicolo S. IT Manager Information Technology and Services ### "Ottima esperienza" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2021 Ottima chat per funzionalità, usabilità e supporto. Grande attenzione alle esigenze del cliente e con alle spalle un team molto competente. Pros Videochat, ottima interfaccia, facilità d'uso. Cons Nulla da segnalare. Esperienza più che positiva. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2021 Grazie mille Nicolo per le tue sincere parole! Speriamo di poter dare sempre il nostro meglio! Francesco S. CEO Information Technology and Services ### "Ottimo prodotto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2021 Pros Ottima esperienza sia lato progettzione e delivery che assistenza post vendita per l’implementazione di soluzioni di identificazione e firma elettronica. Nello specifico abbiamo integrato la loro piattaforma in diversi progetti di digitalizzazione dei processi con firme elettroniche semplici, avanzate e qualificate con anche l’ausilio di loro personale certificato. 5 stelle alla competitività e scalabilità della piattaforma. Cons Valutando la complessità dei progetti non ho nulla da segnalare come inconveniente Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 7, 2021 Grazie Francesco per le tue parole di apprezzamento, ci fa davvero piacere leggere e sapere che il nostro lavoro viene riconosciuto e apprezzato. Ogni giorno infatti facciamo del nostro meglio per dialogare con i nostri clienti e proporre le migliori soluzioni possibili per farvi sentire sempre soddisfatti dei nostri strumenti. A presto! Fabrizio S. Presales Telecommunications ### "Interessante da valutare rispetto a tante soluzioni" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 1, 2021 Pros L'ho scoperto tramite gli studi di Scienze della Comunicazione: facile, veloce, attuale. Cons Serve competenza in materia di Engagement, ma ovviamente chi lo seleziona e lo installa dovrebbe avere già almeno le basi. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 3, 2021 Grazie Fabrizio per le tue parole e preziose osservazioni! Speriamo di poter sempre continuare a soddisfare le tue esigenze! A presto. EP Edmondo P. Business Development & Transformation Manager Automotive ### "Digital Transformation? Finalmente poche chiacchiere e molti fatti." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2021 Ho avuto modo di vederli al lavoro, un team che non vuole vendere il solito progetto IT “chiavi in mano” con sviluppi ed integrazioni software, ma studiano programmi di crescita del business del cliente/partner, con impatti minimi per partire e attenzione massima nel tempo per fare in modo che le cose accadano e continuino a migliorare. Sai sempre con chi parli, persone vere e sempre disponibili. Pros Toc Toc e’ una soluzione straordinaria sviluppata e gestita da un Team molto forte e focalizzato sulla trasformazione digitale vera, all-inclusive o modulare, dalle pmi alle grandi aziende. C'e' tutto quello che serve: Engagement del cliente full digital o Ibrido (on+offline), riconoscimento, firma digitale, conservazione: tutto a prova di "compliance" e con le certificazioni necessarie. Cons non ho rilevato inconvenienti, solo qualche necessità aggiuntiva che non avevamo previsto, prontamente gestita dalle persone di Toc Toc a costo zero. Reasons for choosing TocToc Il lungo elenco di referenze e certificazioni, i casi di successo sono il loro marketing. Toc Toc .. Great Team! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 2, 2021 Edmondo le tue parole ci riempiono di gioia! Grazie infinite! Ci fa davvero piacere avere clienti e partner come te, capaci di comprendere il nostro lavoro costante e di apprezzarne tutti gli aspetti positivi! Continueremo a fare del nostro meglio per continuare a soddisfare sempre piu persone con progetti e lavori innovativi! FG Francesco G. Biddable Media Manager Marketing and Advertising ### "Il servizio tutto italiano che aiuta le aziende con strumenti all'avanguardia" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 31, 2021 L'esperienza generale è comunque ottima ma sono sicuramente necessari nuovi sviluppi per andare incontro alle esigenze sempre più cangianti di questo mercato. Pros Reputo il servizio davvero ottimo: facile da utilizzare e configurare ad un prezzo più che concorrenziale. Inoltre il servizio Clienti è sempre pronto a dare feedback ad ogni tipo di esigenza. Cons Effettivamente ci sono alcune mancanze soprattutto lato personalizzazione grafica e nei testi predefiniti. Reasons for choosing TocToc Perchè di semplice utilizzo e per il prezzo tutto sommato competitivo. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2021 Grazie Francesco per il tuo feedback! Ci fa piacere leggere che ti trovi bene nell'utilizzare la nostra soluzione. Stiamo rilasciando la nuova release della nostra piattaforma in questi giorni, speriamo che potrai trovarti ancora meglio con tante nuove funzionalita e aggiornamenti grafici! [View all Reviews](https://www.capterra.com/p/149230/TocToc/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)