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SyncHR's next-gen people platform helps growing enterprises (500-5,000 employees) gain more insight, control and automation over every aspect of their HR, payroll and benefit data.

Product Details

SyncHR is a modern HR, payroll and benefits administration solution that helps companies do more with less. Used by 250+ high-velocity businesses, it is purpose-built to help dynamic, mid-sized enterprises operate in the new era of HR where speed, intelligent automation, and HR science are key requirements for running a successful business ecosystem. Our redefined HCM technology provides better accuracy, efficiency and flexibility which allows for faster implementation times and customer care.

Contact Details

SyncHR

http://www.synchr.com/

Founded in 2010

Located in United States

Org Chart
SyncHR Recruit
Total Compensation
Payroll Entry

Starting Price

  • Not provided by vendor

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Next-Gen HCM Software Features

360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
401(k) Tracking
Benefits Management
Check Printing
Direct Deposit
Multi-Country
Multi-State
Payroll Reporting
Self Service Portal
Tax Compliance
Vacation/Leave Tracking
W-2/1099 Preparation
Wage Garnishment

Next-Gen HCM Software Reviews

Overall
4/5
Ease of Use
4/5
Customer Service
3.5/5

Showing Most Helpful

Showing 13 of 13 reviews

Showing Most Helpful

Showing 13 of 13 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Jeanne D.
Vice President, Human Resources
Medical Practice, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
April 15, 2018

“A Great HCM Solution”

OverallSyncHR's leadership team is very engaged with each client during implementation and thereafter. We've found their team to be responsive and willing to spend the extra time with us to ensure our satisfaction.
ProsThe things I like most about SyncHR include: 1) Position Control - SyncHR is the only solution to have true position control. As a large, dynamic 1,200+ employee organization, we track actual headcount and budgeted payroll expense versus actual labor dollars. SyncHR doesn't lose track of the position and the dollars associated with it when someone terminates or moves to a different position - and you can view organization charts in the past, present or future. 2) Core system architecture - The HR, benefits and payroll core provides a level of automation we've never had before, which means our data is always accurate and up-to-date. 3) Employee Interface: SyncHR makes it easy for employees to see all their information in one place. Via self-service, employees are able to make changes to their personal data, payroll withholdings and direct deposit and can easily initiate life-change events for benefits. 4) Connecting to other systems: SyncHR bundles a world-class integration architecture with their solution which allows us to easily integrate our people data with other systems outside of the core. We've been successful at integrating SyncHR with our performance management, learning management and applicant tracking systems. 5) Commitment to our success: It's extremely refreshing to work with a vendor who seems to truly care about our success. SyncHR isn't perfect, but who is? Still, they seem to genuinely care about our business. We're not just a number or help-desk-ticket to them. This matters a lot.
ConsSyncHR is different, especially if you're more familiar using one of the mainstream HCM products. Some of my team members who prefer to do things the way they've also done them have struggled a bit with a different way of doing things. It's actually easier and makes more sense once you take the time to learn it, but again, it's different. Using the system as designed is very powerful as it significantly automates and streamlines processes and drives much greater data accuracy.
Reviewer Source 
Source: SoftwareAdvice
April 15, 2018
Catherine H.
Project Coordinator
Wholesale, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: SoftwareAdvice
March 19, 2019

“SyncHR from a Users Perspective with some insight into the Admin Side”

OverallOverall it has been nice and simple to use. Nice UI for the most part and it allows company wide announcements for updates and so forth. It's a nice place to house tax documents and benefit information.
ProsIt is pretty straight forward in terms of where you need to go to look for certain things. Sign in and you have a menu of the different things you have access to depending on what your HR wants you to see. We can access our tax info and see our personal info. It's really easy to make changes to your information if needed. Clocking in and clocking out is straight forward and if any change requests are needed that is easily doable as well. Requesting time off is very simple and to the point which is always helpful, your balances are readily available.
ConsFrom time to time it glitches and I can't even log in or if I log in I can't access any other pages except the one that you land on once you log in. At times clocking in lags and it looks like it freezes but then when you refresh or clock in again it logs both clock in/out times. From the admin perspective approving changes at times gets missed or the changes don't get saved properly. It would be nice if for example adding time or making changes, the time will calculate for you, say adding 4.37 hours to 12:17pm to complete an 8 hour shift.
Reviewer Source 
Source: SoftwareAdvice
March 19, 2019
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Carolina D.
Supervisor
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
March 17, 2018

“Massive payroll data through data upload”

OverallThe most common problerma I could solve using this software refers to solid reporting functions. These functions improve auditability for information and make actionable decisions within the company.
ProsOne thing I love is that I can automate complex calculations, as well as past, present and future tax changes, which helps me to reduce the risk of compliance issues.
ConsSo far I could get a handicap or negative aspect of Synchr that is meaningful, however I could say that is not aimed at small businesses and maybe that detracts functionality.
Reviewer Source 
Source: Capterra
March 17, 2018
Stacey B.
Community Manager
Real Estate, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 24, 2018

“Easy to navigate through”

OverallUsing SyncHR has been so much easier to use than our previous payroll system.
ProsMy favorite thing about SyncHR is that it is so easy to navigate through. If you have something that needs your immediate attention, there is a "Task" button to let you know that you have something that needs your immediate attention. And you can sync your notifications from SyncHR to your personal email or work email. I love it.
ConsThere is literally nothing that I dislike about SyncHR.
Reviewer Source 
Source: Capterra
October 24, 2018
Trevor F.
VP of Finance
Staffing and Recruiting, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
May 31, 2018

“A true all in one system that is easy to use!”

OverallOverall a great product that any size company can benefit from greatly.
ProsThe best part of the system is how everything is interconnected and updated in real time. When you give an employee a raise it automatically calculates the back pay needed and can correct the payroll records. It handles all of the payroll and tax filings without any effort on the payroll team. The flexibility with time recording is amazing and seems to have no limitations.
ConsThe only limitation with this product is the familiarity of the tool itself in the market place. This should change overtime as more companies become aware of the product and all it can do.
Reviewer Source 
Source: SoftwareAdvice
May 31, 2018
Steven R.
Owner
Staffing and Recruiting, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
5/5
Customer Service
4.5/5
Features
4.5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
October 14, 2015

“Automation Equals Savings And Accuracy”

ProsSyncHR is the first company I have ever worked with that provides real-time retro pay calculations. The combination of some configurable rules along with how T&A and Employee Scheduling is handled has allowed us to reduce our payroll processing time by 55%.
ConsThe user defined fields are somewhat limited and look forward to 2016 when this is supposed to receive an enhancement.
Recommendations to other buyersIt you're looking for a system that enables you to achieve a higher level of data integrity while reducing the number of people that it takes to manage the platform, SyncHR is for you.
Source: SoftwareAdvice
October 14, 2015
Avatar Image
Troy O.
Marketing
Marketing and Advertising, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 1, 2019

“Best product on the market”

OverallPositive. Highly recommended.
ProsGreat product that delivers. Not just the tools, but the analytics you need to improve your business.
ConsDesign needs some updating, but its not that bad.
Reviewer Source 
Source: Capterra
February 1, 2019
Verified Reviewer
Human Resources, 201-500 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 11, 2018

“Great Software for all your HR needs”

OverallExceptional service.
ProsThe time machine technology is unlike any other software. Other companies have this similar technology, but the way you are able to view and utilize going back to a specific date in time and even submit payroll changes is something special. The group at SyncHR is also great to work with, they have no hidden agenda except to sale you a great product. I highly recommend giving them a look.
ConsThere is very little to complain about as they are so easy to work with that if you have issues, they are willing to work with you to make changes that make sense.
Reviewer Source 
Source: Capterra
October 11, 2018
Verified Reviewer
Warehousing, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 21, 2018

“Great for Applicant Tracking”

ProsUse this mostly for applicant tracking and it is very easy to use and generally a VERY useful tool to track candidates. I do not know how we survived without this.
ConsI suppose there is a bit of a learning curve that some less tech-savvy employees may struggle with initially. But once you get it, things become simple and streamlined.
Reviewer Source 
Source: Capterra
November 21, 2018
Jeff C.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
3/5
Customer Service
2/5
Features
3/5
Value for Money
3/5
Source: Capterra
February 1, 2017

“Good but not great”

OverallWe use SyncHR as our primary HRIS and while it's good in some areas it's not great. The UI can be kind of clunky at times. One thing I found is that when you shrink your browser, some of your tabs disappear instead of shrinking down. It's pretty easy to use except for the reporting. That was a main selling point for us but it's not super intuitive and some of the reports don't generate the data you want. The customer service is quick to answer but not always quick to fix your problem, even if you mark it Urgent. Some file feeds out of SyncHR to other providers has been incorrect, but luckily our account manager helped us resolve them. Overall good but not great.
Source: Capterra
February 1, 2017
mike r.
director of data science
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Reviewer Source 
Source: SoftwareAdvice
November 28, 2017

“SyncHR may be the worst piece of software I've ever used”

OverallI say this as a completely self-taught programmer who has been working with computers for over thirty years (since I was 15-- I'm not THAT old). I'm not the kind of idiot who needs help with Excel. SyncHR is a steaming pile and I would only recommend it to people whom I would like to see die, painfully. I've been using it for over a year as a manager, and familiarity only breeds greater hatred.
ConsThe interface on this application is absolutely terrible. You are presented with reams of useless information, but it is nearly impossible to find what you want. Every action requires fifteen mouse clicks. The interface is totally unintuitive and cluttered.
Reviewer Source 
Source: SoftwareAdvice
November 28, 2017
Jarrett M.
Recruiter
Computer Software, 51-200 employees
Used the software for: 6-12 months
Overall Rating
1/5
Ease of Use
1/5
Features
1/5
Reviewer Source 
Source: SoftwareAdvice
December 20, 2017

“Never Again”

ProsTheir Customer Support team does do a nice job at trying to help you solve your problem. It's not their fault the product isn't flexible.
ConsSyncHR is slow and hasn't updated their product in a very long time. It's not user friendly, they are not flexible and overall i've just had a bad experience with them.
Reviewer Source 
Source: SoftwareAdvice
December 20, 2017
Verified Reviewer
Internet, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 28, 2018

“For sure streamlines the onboarding process”

ProsEmployee benefit enrollment was made simple and the drip reminders about important documents likely saves us a TON.
ConsTheir login portals aren't the easiest to find. I'm sure it will get better.
Reviewer Source 
Source: Capterra
November 28, 2018