--- title: "Keka Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Keka the right Human Resources solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149253/Keka/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Keka 4.4 (93) [View alternatives](https://www.capterra.com/p/149253/Keka/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Keka Ease of use 4.4 Customer Service 3.9 ## Pros and Cons in Reviews Anshu Y Sr. Data AnalystInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “It’s a reliable and user-friendly HR platform that simplifies everyday tasks like attendance, payroll, leave management, and employee self-service.“ January 30, 2026 Darshan K Asst. Manager HR and AdminMechanical or Industrial Engineering, 201 - 500 employeesUsed the software for: Less than 6 months. “Additionally, during phone discussions, the team confirmed that a refund would be processed for the discontinued/unused module, but till date, no refund has been received and there is no clear update on the same.“ April 6, 2026 Anshu Y Sr. Data AnalystInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “What I liked most about Keka is its clean, intuitive interface and all-in-one HR platform that makes complex HR processes simple.“ January 30, 2026 Anshu Y Sr. Data AnalystInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “What I liked least about Keka is that some advanced features are not very flexible and require multiple steps to configure, which can feel complex for new users.“ January 30, 2026 MJ Mayank J Senior Talent Acquisition SpecialistStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years. “The interface is clean and intuitive, so the learning curve is relatively low for both HR teams and employees.“ September 9, 2026 Darshan K Asst. Manager HR and AdminMechanical or Industrial Engineering, 201 - 500 employeesUsed the software for: Less than 6 months. “During the demo, key software limitations were not clearly communicated, which created a mismatch between expectations and actual functionality.“ April 6, 2026 MJ Mayank J Senior Talent Acquisition SpecialistStaffing and Recruiting, 51 - 200 employeesUsed the software for: More than 2 years. “Overall, Keka offers good value for money for organizations looking for a centralized HR and payroll management solution.“ September 9, 2026 AR Ashok R Project ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “We have sent multiple request to their project implementation team and support team and no response. When ever they are free they will call us and request to attend the meeting in short notice, the project team will never adjust and come to meeting based on the customer request.“ September 12, 2024 ## Showing most helpful reviews Showing 1-25 of 93 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Review writer,tester Used the software for: Less than 1 year ### "All-in-One !" October 1, 2026 4.0 ​Keka is an all-in-one HR and payroll platform that effectively stream-lines employee management from hire to retire. It eliminates the need for separate tracking spreadsheets and fragmented HR tools by consolidating core HR tasks, continuous performance monitoring, and complex payroll processing into a single dashboard. Pros I really enjoyd the User-Friendly UI/Ux ,Clean, intuitive interface that requires minimal training for daily employee check-ins, leave requests, and payslip downloads. Cons I found the customer support delays response times for complex technical queries or ticket resolution can occasionally be slow during payroll times Review Source Mayank J. Senior Talent Acquisition Specialist Used the software for: 3-5 years ### "Simple & Efficient HR Management with Keka" September 14, 2026 5.0 Overall, my experience with Keka has been positive. It provides a centralized platform for HR, employee management, attendance, leave, payroll, and performance-related activities. The interface is user-friendly, and most day-to-day tasks are easy to manage without a steep learning curve. The automation and employee self-service features help reduce manual HR work and improve efficiency. While some advanced configurations and reporting options could be more flexible, Keka offers good overall performance, useful features, and value for money for organizations looking for an integrated HR management solution. Pros What I like most about Keka is that it brings HR, employee management, attendance, payroll, and performance tracking together in one easy-to-use platform. The interface is clean and intuitive, so the learning curve is relatively low for both HR teams and employees. The employee self-service features are particularly useful, as employees can easily access their attendance, leave, payroll information, and other HR-related details without depending on HR for every request. The platform also performs well in day-to-day use and provides useful automation that helps reduce manual HR work. Overall, Keka offers good value for money for organizations looking for a centralized HR and payroll management solution. Cons One area that could be improved is the overall customization and flexibility for specific HR workflows. Some advanced features and settings can take time to understand, especially for new administrators. Reporting and dashboard options could also be more flexible for organizations that need highly customized reports. Occasionally, performance can slow down when working with larger data sets or during peak usage. More streamlined navigation and faster response times for certain features would further improve the user experience. Review Source Shikha D. Senior Executive - online reputation management Used the software for: 3-5 years ### "Ease of using" August 19, 2026 5.0 Experience is very good. I have been using the app for 3+ years now. Apart from the usual log out issue, rest are completely fine. Pros It is very easy to use; navigation is easy and seamless. Attendance, leave everything is just a click away. Cons It logs out automatically a lot on the web version which makes it very annoying at times as one need to log in again and again. Review Source HR B. Associate - Talent Acquisition Used the software for: 1-3 years ### "Efficient Tool with Scope for Improvement" April 16, 2026 5.0 Pros hat I liked most about Keka PSA is its user-friendly interface and how smoothly it brings together multiple HR and project management functions in one place. The platform makes it easy to track employee performance, manage attendance, and streamline payroll processes without much manual effort. Cons While Keka PSA is quite efficient overall, there are a few areas that could be improved. At times, the system can feel slightly slow when handling larger data sets or generating detailed reports. The customization options, especially for reports and workflows, are somewhat limited and may not fully meet specific organizational needs. Review Source R Reviewer Asst. Manager HR and Admin Used the software for: Less than 1 year ### "Poor Customer Support, Miscommunication & Unresolved Refund Issue" April 9, 2026 1.0 Our experience has been below expectations. While the software is decent for basic use, poor support, lack of transparency, and unresolved refund commitments have negatively impacted our trust. Strong improvement is needed in customer handling, communication, and accountability. Pros The software interface is user-friendly and works well for basic HR functions like attendance and payroll. Cons Customer support is not timely and lacks proper coordination. Customer requests are not seriously considered or resolved. During the demo, key software limitations were not clearly communicated, which created a mismatch between expectations and actual functionality. There are major communication gaps—calls are often not answered, and even after raising tickets, there is no proper follow-up. In some cases, calls get disconnected without any callback. If we miss a call due to being busy, the team simply sends an email instead of reconnecting or scheduling a convenient time. Also, no suitable time is provided when tickets are raised. Additionally, during phone discussions, the team confirmed that a refund would be processed for the discontinued/unused module, but till date, no refund has been received and there is no clear update on the same. Review Source R Reviewer Business Administrator Used the software for: Less than 1 year ### "Keka Review" February 24, 2026 4.0 Overall, I’d say Keka is worth the money for the purpose it is used for. I’d say it’s a great investment if you’re looking to automate salaries and need a tool to track performance. Pros I appreciate Keka for being able to consolidate and manage employees in an organized orderly fashion. The software streamlines employees performance and makes it easier for management. Cons I have noticed there are lagging issues with the software and it is hard to get help when this occurs. I have had issues trying to reach customer support. Review Source Anshu Y. Sr. Data Analyst Used the software for: 3-5 years ### "A Smooth and Efficient HR Experience with Keka" February 9, 2026 5.0 My overall experience with Keka has been very positive. It’s a reliable and user-friendly HR platform that simplifies everyday tasks like attendance, payroll, leave management, and employee self-service. The interface is easy to navigate, automation reduces manual work, and most features work smoothly, making HR processes more organized and efficient. While a few areas could be more customizable, overall Keka provides a smooth, efficient, and productive HR experience. Pros What I liked most about Keka is its clean, intuitive interface and all-in-one HR platform that makes complex HR processes simple. Features like attendance tracking, payroll automation, leave management, and employee self-service are well-integrated, which saves time and reduces manual effort. Overall, it offers a smooth user experience and strong automation that makes our HR operations more efficient and transparent. Cons What I liked least about Keka is that some advanced features are not very flexible and require multiple steps to configure, which can feel complex for new users. At times, the system can also feel slightly slow when handling large data, reports, and customization options for workflows and reports are somewhat limited compared to more enterprise-grade tools. Review Source Pankaj P. Finance Manager Used the software for: 1-3 years ### "Best Payroll software " January 29, 2025 5.0 I have been using this from last 1 year. Its Very good software. Timely updation of attendance. Easy to export reports. Easily track expenses. Good in expense management. Pros Easy to use, Simple Dashboard, easily you can pull employee reports. This is good application for employees payroll record, tax calculation, benefits details, payslip etc. Along with this, it is used for employees reimbursement expenses details. This is useful for employees as well as employer. Cons 1\. Easy to Use, Useful for employees and employer 2. Best in Tax calculation, easy and timely updates. 3. Easily export reports Review Source Mohammad A. Software developer Used the software for: 3-5 years ### "Keka is the good solution for your business. It can automate your Human Resources unit easily." March 2, 2023 4.0 One of the best automation HR/Payroll systems available and it is being using across the world. Pros Great with the 1:1 meeting process as rare applications work with remote employees, The analytics are great with all the available diagrams. Cons Still there is a gap with integration with other software and data. Review Source PS Puneet S. Director Used the software for: 1-3 years ### "Does the bare minimum; inflexible and customer service is poor" May 15, 2023 3.0 Overall experience is average. If you are looking for a basic HR automation software, it is ok but if you have any processes that need a little flexibility within the software or some tweaks from the normal, you are out of luck. Change is painfully slow and customer service is abysmal. Pros Basic HR automation features are all included Cons Lot of the functionality is hard wired; impossible to make any changes. You have to wire your process to fit Keka. Customer Service is very poor. Most times, they dont understand the issue and ask to re-do activity. For example; some issue with Timesheet module; their solution, ask employees to re-submit all Timesheets for last 2 week. Review Source Bhushan T. Marketing Communications Specialist Used the software for: 1-3 years ### "Cost effective Hr& Payroll Management tool" December 12, 2022 4.0 Good tool for Mid and Start-up level companies, as it has many payroll management features.But large companies not suggetsed Pros Remote Log in & Log out time management systemEasy to use mobile app Cons Leaves and vacations \*parts are little confusing Review Source Mridul G. SEO Executive Used the software for: Less than 1 year ### "My Opinion ABout Keka" December 5, 2022 5.0 Keka HR handles finances, requests leaves of absence, plans holidays, requests financial records, tracks time and attendance, and calculates taxes at my place of employment. It gives a clear view of the wage split and the tax calculation so that the employees may feel secure in their pay. The pay stubs are constantly available, so getting access to your wage information is not too difficult. It is very helpful when several workers work from home to keep the business on schedule and positive to monitor the success of specific people, projects, or the entire team. Pros Keka offers a variety of solutions, from processing taxes to automating attendance. Employees may easily keep track of their time with this program's time tracking and attendance register. The process is further streamlined by the inclusion of an electronic leave application option. One particular aspect of Keka that I enjoy is the employee dashboard, where we can examine our coworkers' profiles, likes and dislikes, interest areas, and—most importantly—birthdays. Keka also gives us the ability to publish material, share announcements, or run polls from within the platform. As a consequence, HR will post a message whenever there is noteworthy news to let everyone in the company know. The mobile app is available and could help you keep it handy despite its slight sluggishness. Cons Although flows exist, Keka HR is an excellent platform for managing everything in a business. Because the tool has so many functionality, an enhanced user interface is required in order to make each feature easier to understand. When their servers periodically go to sleep, their response times are terrible. Keka lacks a file management system, therefore when necessary, no files may be uploaded, making it difficult for teams to collaborate by exchanging documents internally. The mobile app has a number of faults as well, and sometimes even the punch-out feature does not work. Review Source Binny B. Assistant Professor & Researcher Used the software for: 1-3 years ### "Best tool a management can have for their employees" April 1, 2022 4.0 With keka, my life got easier, I no longer need to remember to leave balance, no longer needed to ask HR for payslips (Thanks to auto generated payslips by keka). I get updates of latest polls being conducted in the company easily. I can recommend this product to make Monday mornings of employee cheerful on work. Pros I just love this software like anything, It is filled with a number of features that are essential for day to day life. One simple feature that I love in Keka is employee dashboard where we can see our colleague's profile, their likes and dislikes, interest area and most importantly when you login in the portal, you see the birthdays of people. Its much more easier that Facebook to remember birthday's on our behalf. Generally we do not tend to remember our colleague's birthday. but with keka we get notification of all upcoming birthdays of the week. Few more thing that I love about keka are its features like expense management , leave tracking, leave application and leave balance etc. Also, you can upload some necessary documents in your portal which are only visible to the top management and they can use it for official purpose with your consent. It made my life easier because I no longer need to email my document to HR team every now and then. Cons There are no such cons from my usage so far. Only thing is that if I forget to stop my time tracking by mistake, then I cannot off it by my mobile phone app. Rest everything is simply awesome. Review Source Abhishek M. Talent Advocate Used the software for: 3-5 years ### "Positive Experience with Keka" October 9, 2024 5.0 My overall experience using Keka has been quite positive. It is very easy for managing HR tasks like payroll and leave requests simple. The dashboard is very easy to navigate, which helps keep everything organized. It saves time and processes for both employees and managers. Pros Very Easy to use for managing the tasks like payroll and attendance. Also Simplifies processes and saves a lot useful for both employees and managers. Cons Nothing much, Using keka in Mobile app could need some improvements for smoother navigation use Review Source Lawrent M. owner Used the software for: I used a free trial ### "A good solution for small and medium businesses. " December 6, 2022 5.0 The Keka app is an excellent software for payroll management. It has many features and can be customized according to the needs of our business. Its simple user interface makes it easy for us to use. Although we have only been trying the software, we can see how it can benefit our business by making payroll management work like a breeze. Pros KEKA is easy to use, user-friendly, and straightforward to operate. It's an intuitive app that won't take you long to learn how it works. The interface is clean and uncluttered. It also has a simple layout, with tabs across the top of the screen allowing you to navigate between your different tools: one for creating a new Keke and another for editing existing ones.Customization is good; it allows you to meet your company's and its users' needs. In this case, KEKA provides software we can customize to fit our current needs. We like the excellent payroll management system. The software helps us ensure that all our employees are paid on time and can also help calculate the total amount of taxes those employees have to pay.KEKA is an excellent time tracking system because it allows you to keep track of how much time each employee spends working on different tasks throughout their work days, which makes it easier for employers who want this information so they can bill our clients appropriately. Cons KEKA also has no integrations with the Basecamp or JIRA project management apps we want to use. The app only tracks time, so if we want to track other metrics like sales data or expenses, we need another tool. Review Source Manisha K. Human resources Manager Used the software for: Less than 1 year ### "Keka is the Best Way to Establish a Successful Business" March 22, 2023 5.0 Keka is the best way to make your company amazing. It automates human procedures and creates a motivated culture. The straightforward UI and easy-to-use features make data-driven decisions easier, and the potential to decrease boring activities is invaluable. I really recommend Keka for building a wonderful company. Pros Keka has transformed my HR management. Keka handles hiring, performance management, and data analytics for my company's people procedures. Keka lets me automate routine work and focus on strategy. The simple design and features make data-driven decisions easier. Keka's strongest strength is its culture of engagement and drive. Cons I have not come across any significant issues with Keka so far. However, the only downside is that it might take some time to get used to the platform's features and functionalities. But once you get the hang of it, Keka is a breeze to use. Review Source MAHEK V. Intern Used the software for: 1-3 years ### "Perfect Payroll Management Tool" August 23, 2021 4.0 Keka helps in managing the payroll, finance and many more this from leave request to review cycles, from performance monitoring to upraises. Pros The Payroll & Finance Management is the best feature that Keka offers. The Remote logging and attendance tracking is done in a more accurate manner. The leave approval and request feature is very easy and seamless to mange and use. The daily digest notifications are the beauty of the software. Cons There is nothing to dislike about this software it gives all set of features and functionality handy and that could even be customised. Review Source Verified Reviewer Software Developer Used the software for: Less than 1 year ### "One of the top class HR apps in the market" April 8, 2025 5.0 Overall fantastic HR app, with a cleaner UI and super fast performance without lagging with top-notch data visualization. Pros Clean and easy-to-use UI, easy to find all the features including holidays, tax, and other features. Analytics for performance growth and leaves are well-placed and top-notch visualization. Cons Apart from their cleaner UI, in between they introduced an AI feature to write text on auto mode in descriptive text boxes, will be helpful if they bring it back again will reduce a lot of time. Review Source VR Verified Reviewer CEO Used the software for: Less than 1 year ### "User-friendly and customizable" January 8, 2025 4.0 Pros Keka is easy to understand and use. It provides various features and customizations to manage my company's entire HR operations. Cons Besides being easy to use, Keka is a little expensive. Review Source Verified Reviewer SEO Analyst Used the software for: 1-3 years ### "Best HR Management Tool for Employees and Management" August 1, 2022 5.0 Overall experience with Keka is satisfying because it offers too much to get the job done. Keka is helpful for both employees and employers/HRs. It records everything to maintain a smooth work system within the organization. Pros Keka offers a lot of features to automate the entire process from requirement to joining. It has customized templates to send mail to employees, it has time tracking and attendance registry within the software which makes it easy for the employee to track time. it has an option to apply leave electronically which makes the process even smoother. Cons Keka has some features missing such as workflow management system and files management system. It does not offer workflow management system to work collaboratively with the team by sharing documents internally because that feature is not available too. Review Source Verified Reviewer Human Resource Executive Used the software for: 1-3 years ### "Good App for HR And Application Tracking System " May 23, 2023 5.0 Pros Provide all the feature in low cost and the support team response is very good Cons Customization Limitations, some time the all the excel format not taken Review Source Verified Reviewer Media and events associate Used the software for: 1-3 years ### "Keka - all your needs under one platform" January 20, 2023 5.0 Pros An Intuitive and easy user interface is the first pro of Keka. I have used other hr platforms and Keka has been the easiest to use. Leave applying and attendance tracking could be easily done and managed. Also, showing whether a colleague is in or out the office is another amazing feature. Cons There should be an option to modify/delete your leave requests. Also, there has been issue with Tax calculation too often. Otherwise, keka has been so far a good platform, and no particular dislikes from me. Review Source Verified Reviewer It recruiter Used the software for: Less than 1 year ### "Best employ management software" October 10, 2022 5.0 best employ management software with very simple gui Pros Very easy to use and have almost all the features an employee and employer can imagine Cons Location features sometime lag but it gets corrected by trying twice Review Source R Reviewer Manger Used the software for: Less than 1 year ### "Best tool for attendance and leave tracking" July 10, 2023 5.0 It becomes extremely difficult for anyone to keep track of their log in and log out and land up getting pay cut due to half day. Keka has helped me know the time of punch in and out and I don't get salary cuts Pros Keka has a unique feature of tracking your attendance ,your log in and log out time with benefits of applying leave and checking balance of your leave. It is so simple that without even training any person would be able to understand the usage. Not only that in keka I can know about birthday,years of completion, finance related summary and our pay slip. U like other tool downloading pay slip is easier with no complication of multiple times password protection Cons I think keka should have multiple months download for payslip. Review Source Vijay M. Sr. Talent Acquisition Used the software for: 1-3 years ### "Efficient HR Management and Empowering Experience" July 14, 2023 4.0 Pros Well I am using Keka for more then a year now and it's been very good experience overall, there are so many things which I liked about keka is that Keka HR is known as a comprehensive HR management software that addresses various business problems related to HR processes. Its scope of use typically includes functions such as employee management, payroll management, leave management, performance management, and more. It aims to streamline HR operations, improve efficiency, and enhance employee experience. Cons Birthday wishes, work anniversary for employees and employers, login time Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.