# CallHub Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CallHub Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/149279/CallHub --- # CallHub Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CallHub ## What is CallHub? CallHub's SMS Marketing suite provides comprehensive text messaging for businesses, nonprofits, campaigns, and organizations. The platform offers Text Broadcasts for instant mass messaging; Peer-to-Peer Texting for two-way conversations; and Text-to-Join for list growth through keyword opt-ins. Both SMS and MMS are supported - MMS includes images, GIFs, and videos. The built-in URL shortener provides click analytics including unique clicks and engagement tracking. Automated keyword-based responses enable instant engagement. Workflows automation creates multi-step campaigns. Profanity filter protects agents, while saved templates enable fast communication. 10DLC registration and shortcodes provide compliance and branding. Time zone scheduling and automatic DNC management ensure compliance. CRM and payment integrations enable seamless data flow. Real-time analytics track delivery, response rates, and ROI. ## What is CallHub used for? [Political Campaign](https://www.capterra.com/political-campaign-software/)[Call Center](https://www.capterra.com/call-center-software/)[Advocacy](https://www.capterra.com/advocacy-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 249 user reviews Reviews sentiment Positive 88% Neutral 8% Negative 3% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Call Center / 2026 - Predictive Dialer / 2026 - Auto Dialer / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CallHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://callhub.io&name=CallHub) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CallHub 4.4 (249) VS. [4.4 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price Contact vendor Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (249) Ease Of Use 4.1 (493) Value For Money 4.3 (220) Value For Money 4.2 (420) Customer Service 4.2 (225) Customer Service 4.0 (388) ## CallHub alternatives Highest Rated [4.8 (321)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149279/CallHub/alternatives/) ## Who uses CallHub? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 161 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 161 reviews Administrative 26% Administrative 26% Sales & Business Development 7% Strategy & Operations 7% Consulting 7% Others 53% Top industries Based on 161 reviews Political Organization 46% Non-Profit Organization Management 26% Education Management 14% Civic & Social Organization 7% Other 7% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.3 (79) 84.81% of 79 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Campaign Management 4.3 (72) 87.50% of 72 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Data Import/Export 4.5 (53) 90.57% of 53 reviewers that rated this feature as important or highly important Import and export data to and from software applications Contact Database 4.2 (49) 83.67% of 49 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Mobile Access 4.2 (42) 85.71% of 42 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Reporting 4.3 (35) 80.00% of 35 reviewers that rated this feature as important or highly important Active reporting of data and metrics CallHub 81 features Send and receive text messages to communicate with clients or prospects in real-time Track and document all activities across devices, networks, and other systems Screen and filter calls that get sent to voicemail inboxes/answering machines Application programming interface that allows for integration with other systems/databases System that automatically dials calls Automatic reply functionality for incoming messages Distribute/route/connect calls Dials outbound calls automatically Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Provide agents with a typical response for common call subject matter Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Control the name and number that appears on outbound caller ID Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Schedule and manage the logistics of activities and other gatherings Predefined actions automatically performed on the occurance of specific events Federal Communications Commission (FCC) compliance Federal Trade Commission (FCC) compliance Activities related to raising money for a specific cause A call center that primarily receives calls, typically customer service focused Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Manage contacts across multiple mailing lists Agents choose who to call and when Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Track the number of open emails, messages, and texts for any campaign A call center that primarily makes calls, typically sales focused Manage political operations such as fundraising, advertising, public relations, and polling Enable custom polls/voting to facilitate decision-making or increase engagement System automatically dials the next number on the contact list after the previous call ends System calls multiple numbers at once and connects the agent to the first number that answers System provides callee information to agent prior to the call to help determine whether or not to make the call Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Send individual or bulk text messages at predetermined times Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Short phone numbers that used to opt-in to SMS campaigns Send promotional campaigns or transactional messages via text messages Send messages via SMS Schedule shifts for staff/employees, track hours worked, and manage staff payroll Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Manage volunteer information and direct volunteer resources Get Advice We can help you find the software with the features you need. Features 4.3 (246) 4.3 Based on 246 reviews ## Pricing Value for money 4.3 (220) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/149279/CallHub/pricing/) Essentials $0.00 It includes: - 12h Guaranteed Reply Time - $3 - up to 23 Minutes or 750 Texts - Better Data Hygiene - Call Broadcasting - CRM Integrations - Email - Flexible Dialing - Help Docs and Ticketing - Text Messaging - Unlimited Agents - Unlimited Contacts Value for money 4.3 (220) 4.3 Based on 220 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[ Freshsales](https://www.capterra.com/p/155563/Freshsales/)[ Ecanvasser](https://www.capterra.com/p/156872/Ecanvasser/)[ NGP VAN](https://www.capterra.com/p/148396/NGP-VAN/)[ NationBuilder](https://www.capterra.com/p/130934/NationBuilder/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (225) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (225) 4.2 Based on 225 reviews ## User reviews Overall rating 4.4 Based on 249 reviews Filter by rating 5(141) 4(79) 3(21) 2(6) 1(2) Mentioned topic Sorted by most recent LL LIONEL L. marketing Government Relations ### "Wow what a product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2026 I have told friends and my co-workers how to use the program. It has become very simple to use and simple to teach Pros had a great timing using it works great and had a lot of fun doing it. Once you get the hand of it. Very simple Cons customer services can be a little better but they work with you. The times you can reach them changed a few times Switched from [CallFire](https://www.capterra.com/p/106571/CallFire-Cloud-Call-Center/) more features on this platform that i need to get the job done Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Brenda P. Digital System Specialist Non-Profit Organization Management ### "Callhub is a great tool for organizing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Callhub is very user friendly backend and front end, out users really enjoy using the system to make their calls and send out their text messages. Pros Callhub is great for making calls and sending out text messages to large lists of contact ID's. It serves the purpose of what it was ment to do. Great costumer support. Cons The text replies that are saved when creating a peer to peer campaign need to be very short in order to be ssm and many times the text replies that the org has need to be longer. Switched from [Prompt.io](https://www.capterra.com/p/164777/Chatbox/) The cost and features such as broadcast messaging and being able to make calls from the tool, prompt only allowed messages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TL Tom L. Marketing Director Education Management ### "The Call Hub of effective communications" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2026 Excellent! I recommend it to anyone in need of this quality technology and whenever I have had problems, team members were avaialble via zoom to help me along. Pros Reliability of the functionality along with the prompt response I receive whenever I have learning or technology questions. Cons Learning curve was challenging in the beginning. The diversity of the product requires user committment to learn the applications available. Switched from [Call Logic](https://www.capterra.com/p/164101/Call-Logic/) More functionality and a variety of options in each. Alternatives considered [Call Logic](https://www.capterra.com/p/164101/Call-Logic/) Reasons for choosing CallHub Broad application and functionality giving a variety of outreach approaches Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RON G. Broker Owner Capital Markets ### "Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 22, 2025 "I think Call Hub is an excellent and highly effective tool for managing and optimizing outbound calling campaigns." Pros "Callhub offers exceptional ease of use, making it simple and efficient to manage outbound calling campaigns." Cons Credits were lost during the entire period when I was not actively using Callhub services.Did not like that experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bill R. Managing Director Marketing and Advertising ### "Still rocking with CallHub" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2025 I am used to the platform so I navigate some of the minor issues fairly easily. Overall, I have always been happy with Callhub. Pros It's a great platform and I love that you guys keep improving it. I was really excited when I saw the mobile app for agents brought online. Cons When you are creating a campaign, then realize that you haven't yet uploaded the new contact list or the voicemail file or added the mew agent, you have to migrate away from your current screen. You have to almost start over creating the campaign. There should be an autosave that allows a campaign in progress, to save. And you should be able to upload other assets while creating a campaign. The mobile app for agents needs to be improved. Switched from [NGP VAN](https://www.capterra.com/p/148396/NGP-VAN/) The NGP VAN political platform does not have the full suite of services that I needed, it's not very intuitive and there is a lot less flexibility in how you work on projects. Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reasons for choosing CallHub I don't understand Twilio. It requires more of a learning curve than I am willing to invest. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brandon M. CEO Broadcast Media ### "Plewsed customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2025 My overall experience is great. This is way more affordable and easier to access than the other services on the market. Pros The user interface is a big deal for me. The customer service is amazing and the quality of the calls and text I send out are good. Cons The process of getting account approved. It took too long for me to be able to send text messages through my account. I'm still waiting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Francis N. Digital Makerting director Marketing and Advertising ### "Reach large audiences efficiently" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 30, 2025 It’s a powerful tool for managing various communication campaigns, though it takes a bit of time to get used to. Once set up, it reliably helps reach and engage large audiences efficiently. Pros What I liked most about CallHub is its versatility.the platform makes it easy to launch and manage outreach campaigns at scale all in one place. Cons What I liked least about CallHub is that the user interface can sometimes feel a bit clunky, especially when managing large campaigns. It takes some time to get fully comfortable navigating all the features smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Rick P. Sign erector Political Organization ### "My call hub explained " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 3, 2025 Need more drop down menu items. Ease to use. Possibly of multiple scripts to use. Pros Automatically calls. No look ups. Ease to use. No hassles Cons Sone phone numbers no longer exists. Burner phones etc Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nicole L. Community Organizer Non-Profit Organization Management ### "Great idea and an efficient tool for phone banking" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 1, 2025 Pros It saves time when CallHub dials multiple people at the same time and gets to a person who actually picks up the phone. Cons The phone app doesn't work, keeps crashing on me. And some people said they can't hear me that well but I'm not sure if it's the browser or my computer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Amna N. Head of department Civic & Social Organization ### "Callhub Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 30, 2025 My experience with call hub was good. Overall. It was a good place to be able to make phone calls on a larger scheme and was straightforward to follow and keep track Pros I like the fact that it was easy to use, straightforward and got the job done Cons It would lag on occasion, but other than the one or two calls it would just hang up on, no big issues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149279/CallHub/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Donorbox vs CallHub](https://www.capterra.com/compare/149279-156860/CallHub-vs-Donorbox)[Qomon vs CallHub](https://www.capterra.com/compare/149279-180100/CallHub-vs-Qomon)[Trail Blazer Campaign Manager vs CallHub](https://www.capterra.com/compare/55438-149279/Trail-Blazer-vs-CallHub) [ActBlue vs CallHub](https://www.capterra.com/compare/149279-166188/CallHub-vs-ActBlue)[Bitrix24 vs CallHub](https://www.capterra.com/compare/113540-149279/Bitrix24-vs-CallHub)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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