--- title: "CallHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CallHub the right Inside Sales solution for you? Explore 251 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149279/CallHub/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- CallHub 4.4 (251) [View alternatives](https://www.capterra.com/p/149279/CallHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of CallHub Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews DG David G Organizing DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Additionally the built in tools like automated/manual texts and prerecorded voicemail are very handy, and it's helpful as an admin to be able to export detailed CSVs and see what went down.“ December 5, 2024 BM Brandon M PresidentEntertainment, 2 - 10 employeesUsed the software for: 1-2 years. “Issues with letting me know some texts couldn't be sent because of spam protection would be helpful on the front end.“ August 11, 2026 MA Michael A SalesArchitecture & Planning, 11 - 50 employeesUsed the software for: Less than 6 months. “I love the features it offers for tracking engagement and organizing everything efficiently.“ January 26, 2025 JW Jabeen W Assemble AmbassadorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The text function didn't work, people couldn't hear me when the phone was on speaker, you can't go backwards on the calling list to get contact details for emailing people.“ January 23, 2025 AR Angela R AdministrationNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “It is cost friendly and I don’t have to lock into a contract, which is helpful because I use it for a nonprofit to send out reminders.“ November 19, 2024 FE Francesca E CallerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “The way we cant add other options towards how the call went as well as how we must wait after dropping a voicemail for it to fully go through“ February 25, 2025 EV Emiliano V CallerPolitical Organization, 11 - 50 employeesUsed the software for: Less than 6 months. “The company I work for switched over to call hub from another service and it has been a much better and intuitive user experience especially for patch calls“ March 7, 2025 BR Bob R VP MarketingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “poor logic--many aspects make no sense such as someone texting to the callerid # they see and my agents will never see those inbound text messages.“ November 5, 2024 ## Showing most helpful reviews Showing 1-25 of 251 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Francis N. Digital Makerting director Marketing and Advertising Used the software for: 6-12 months ### "Reach large audiences efficiently" May 30, 2025 4.0 It’s a powerful tool for managing various communication campaigns, though it takes a bit of time to get used to. Once set up, it reliably helps reach and engage large audiences efficiently. Pros What I liked most about CallHub is its versatility.the platform makes it easy to launch and manage outreach campaigns at scale all in one place. Cons What I liked least about CallHub is that the user interface can sometimes feel a bit clunky, especially when managing large campaigns. It takes some time to get fully comfortable navigating all the features smoothly. Review Source TL Tom L. Marketing Director Education Management Used the software for: 2+ years ### "The Call Hub of effective communications" February 7, 2026 5.0 Excellent! I recommend it to anyone in need of this quality technology and whenever I have had problems, team members were avaialble via zoom to help me along. Pros Reliability of the functionality along with the prompt response I receive whenever I have learning or technology questions. Cons Learning curve was challenging in the beginning. The diversity of the product requires user committment to learn the applications available. Alternatives considered [Call Logic](https://www.capterra.com/p/164101/Call-Logic/) Reason for choosing CallHub Broad application and functionality giving a variety of outreach approaches Switched from [Call Logic](https://www.capterra.com/p/164101/Call-Logic/) More functionality and a variety of options in each. Review Source FF Frank F. owner Computer Networking Used the software for: 2+ years ### "money lost with unfair advantage to user " September 24, 2026 3.0 They have been fair, but I don't understand why the urgent need to use the issued funds and the timeline for using the system funds are so unclear and don't make sense. Pros Callout features offer solid benefits, with options to update and edit categories, scripts, callout lists, etc. Cons Once you charge the system with your credit card, you have several months to use the funds to make calls, and then your money disappears. It has a finite time to use the system Review Source BM Brandon M. President Entertainment Used the software for: 1-2 years ### "The best of the best" August 11, 2026 5.0 My overall experience has been positive. I plan to use the email options soon. This is the best system I've used to get my promotional campaigns done. Pros I love value of it and easiness of using this service. The speed of completing calls has been perfect. The security of keeping me safe has been a top-notch benefit. Cons I wish it would tell me how much an actual campaign would cost so I'll know how much to add to account. Issues with letting me know some texts couldn't be sent because of spam protection would be helpful on the front end. Review Source LL LIONEL L. marketing Government Relations Used the software for: Less than 6 months ### "Wow what a product" April 17, 2026 5.0 I have told friends and my co-workers how to use the program. It has become very simple to use and simple to teach Pros had a great timing using it works great and had a lot of fun doing it. Once you get the hand of it. Very simple Cons customer services can be a little better but they work with you. The times you can reach them changed a few times Switched from [CallFire](https://www.capterra.com/p/106571/CallFire-Cloud-Call-Center/) more features on this platform that i need to get the job done Review Source PL Peyton L. Phone Bank Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "It worked okay. " December 5, 2024 3.0 It was glitchy and kicked people out of the website often while hosting our phone banks. Audio issues happened daily with multiple issues and were hard to predict. It works a little better though the browser. We also didn't have the best customer service. Overall it was disappointing compared to the competitors with most features, looking forward to seeing how it grows. Pros The transfer call feature is very beneficial to the organizing community. Cons The audio issues tend to make me go for another dialer more often, my team needs all the chances they can get. When you are able to get someone willing to talk to you, and you lose them though a website issue, it can tank the ability to reach our deliverables. Alternatives considered [Scale](https://www.capterra.com/p/199506/Scale/) Reason for choosing CallHub Scale to win, not listed on your options. Only when it came to campaigns where we there was a need to transfer the call. Review Source RON G. Broker Owner Capital Markets Used the software for: 1-2 years ### "Ease of Use" December 22, 2025 5.0 "I think Call Hub is an excellent and highly effective tool for managing and optimizing outbound calling campaigns." Pros "Callhub offers exceptional ease of use, making it simple and efficient to manage outbound calling campaigns." Cons Credits were lost during the entire period when I was not actively using Callhub services.Did not like that experience Review Source Adrian C. Sales development representative Renewables & Environment Used the software for: Less than 6 months ### "Great service great way to make 100s of call in a day" January 18, 2025 5.0 I enjoyed using call up its very professional simple to use and makes the work alot easier to handle Pros Easy to use Quick dialing system Clear coms Easy to manage pipelines Cons Slow log in Echos on calls sometimes The list restarts often Review Source Adleen C. Caller Political Organization Used the software for: 6-12 months ### "Fairly simple, user-friendly, sometimes glitchy" January 2, 2025 4.0 Overall, I find CallHub fairly predictable, even when it's not working. I did find the glitches when I was making patch-through calls especially frustrating. Overall I do like its simplicity. Pros I generally like the app that allows me to use CallHub from my phone, which makes campaigning and other calls feel more natural. Cons I found that it can be quite glitchy, and a few times it would freeze at awkward moments. I also found that it needs to be restarted regularly to keep it working well. Review Source VR Verified Reviewer Union Representative Consumer Services Used the software for: Less than 6 months ### "CallHub Review" January 29, 2025 4.0 It was really good, just frustrating at times with the continuous crashing. Pros The program is very easy to use and doesn't take long to adapt. The script and drop down menu's for how the calls went were amazing for recording results. Cons It continuously crashed between calls. Had to repeatedly close and reopen the tab to make it work. Review Source RE Rema E. Call canvasser Political Organization Used the software for: Less than 6 months ### "Happy user " March 5, 2025 5.0 Very satisfied with using CallHub and was very efficient Pros Organized and easy to use. Does not take a long time to get used to it Cons Sometimes takes time to go from a call to another Review Source NK Navdeep K. Registered Nurse Hospital & Health Care Used the software for: I used a free trial ### "Time saving " March 18, 2025 5.0 I loved calling people on call hub. It was totally new and unique for me. Pros We don’t have to dial the number and voice message is already setup. Cons First we have to select the option when we disconnect the call and then again have to write in comments. There should be one thing, either select from the list or write the reason. Review Source SQ Sunny Q. Caller Political Organization Used the software for: Less than 6 months ### "Call hub review " March 6, 2025 4.0 i would say good 7/10, if music is taken out i would say it would be a 9/10 Pros The interface is simple to use and layout is simple Cons The music in between calls is awful, it would be better if there was no music Review Source LY Lyndsey Y. Voter Calling Political Organization Used the software for: Less than 6 months ### "Thanks you!" March 25, 2025 4.0 Very good! Simple and easy to learn, not frustrating. Pros I loved how quick it was to switch between mobile and laptop calling. Cons I wish it were quicker to move on from calls. Especially when on mobile it’s a lot of scrolling to just say there was no answer and get to the next call. Review Source FE Francesca E. Caller Non-Profit Organization Management Used the software for: 1-2 years ### "Callhub review" February 25, 2025 4.0 CallHub Ive used for a couple of campaigns for local politics. Being able to edit the script is very helpful especially when so much information needs to constantly change Pros I like the simplicity of the call system Cons The way we cant add other options towards how the call went as well as how we must wait after dropping a voicemail for it to fully go through Review Source SB Sreerekha B. Volunteer Political Organization Used the software for: Less than 6 months ### "Callhub calls quality" March 13, 2025 4.0 Very good as it gives all the details about the calls that are being called and the quality of voice calls are good Pros Ease and conveniece of making calls and have all the details of making alls from call hub Cons Some options not availble as when leaving message no option to rerecording it Review Source MA Michael A. Sales Architecture & Planning Used the software for: Less than 6 months ### "Great work" January 26, 2025 5.0 Can’t see a whole call list. My overall experience with CallHub has been really positive! The platform is super user-friendly, making it easy to manage calls and outreach. I love the features it offers for tracking engagement and organizing everything efficiently. It's definitely helped streamline my communication efforts! Pros Easy to use I really liked how user-friendly CallHub is. It makes managing calls and outreach super easy, and the features are really helpful for organizing everything. Plus, the ability to track engagement is a big plus! Cons Doesn’t work well with decent connectivity Review Source JP John P. Retired Education Management Used the software for: Less than 6 months ### "CallHub Experience" March 6, 2025 5.0 Excellent tool for calling 200+ members. By taking a team approach we passed on our message and received valuable feedback. Pros IT was fast. The program was easy to use. It took some getting used to it. Cons I'm used to working on a desktop so it was more difficult on a borrowed laptop. I was exhausted after two hours. Review Source KC Kyla C. Teacher Education Management Used the software for: Less than 6 months ### "Very cool tool! " February 20, 2025 4.0 This is a slick interface. I am actually looking forward to potentially being able to use it again. Thanks! Pros It was super easy to step into using! The ability to provide and use a script was awesome, and it was very intuitive to use. Cons I'm not sure what was showing up on the caller ID of the people I was calling, and I wasn't sure where to change that. I got a lot of hang-ups when I was going through my list of folks, and I suspect it was because it was not accurately reflecting who was calling. Review Source VSH Valiya Subaida H. Volunteer Health, Wellness and Fitness Used the software for: Less than 6 months ### "ONA call campaign " March 12, 2025 5.0 Overall experience was positive. Easy to learn for anyone. I’m a senior:) User friendly, well organized Pros Easy to learn, user friendly, organized and able to access help if needed Cons Some calls dropped (unsure the recipient issue), questions can be better organized as checklists to get through information while calling busy people that may not stay on phone for long Review Source PD Paul D. Organizer Political Organization Used the software for: Less than 6 months ### "Callhub for the win" January 21, 2025 5.0 Excellent and productive experience very useful tool Pros Easy to use, very good data management and reliable Cons Can’t select waiting music while inbetween calls Review Source DC Daniel C. NDP Political Organization Used the software for: Less than 6 months ### "Easy to use and fun" March 13, 2025 5.0 I used CallHub while working alongside the NDP campaign in Kingston, there was never a moment when I didn’t understand what was going on Pros How organized it was and how straight forward it is Cons Nothing really, everything was fairly organized Review Source JM Julia M. Volunteer phone canvasser Government Relations Used the software for: Less than 6 months ### "Ease your outreach to contacts" March 5, 2025 4.0 Good! It was easy to learn. It was easy to log into! It kept the flow of calls moving! Pros No need to dial numbers opportunity to enter notes Cons The delay between calls and the number of calls that seemed to hang up on answerinh which may not be a call hub proble,. Review Source TT Tesicca T. Outreach Caller Civic & Social Organization Used the software for: 1-2 years ### "Would recommend CallHub" January 4, 2025 5.0 I have used it for multiple political campaigns and it is quite useful. Pros Easy to use and pretty intuitive. Very little training needed to get started. Cons Sometimes it rings through, but no one is on the line Review Source QF Quinett F. Member Banking Used the software for: Less than 6 months ### "Best Call Service" January 2, 2025 5.0 Great experience quite simple. I was able to phone hundreds of callers Pros The direct base to base for calling. Straightforward listing. Easy to get to next call. Cons Only the bugs with refreshing members. It’s not as easy to setup all the time. 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