Delivra Reviews

Overall: Delivra has eliminated the problem that we presented with the marketing management, thanks to the optimization in the management and automation of marketing campaigns through email that they have, providing us with the opportunity to expand in the market, just as also this platform has managed to diversify a little customer service, with its way of running the CRM tool which has helped us to develop a compatibility and customer-company relationship

Pros: Delivra is a platform that offers services and tools to carry out marketing campaigns through email with an automated system, since it has several applications that help manage the marketing campaigns that are generated, giving the user the facility to create personalized content using the design functions integrated in this application to promote highly attractive marketing campaigns

Cons: Mainly what I dislike with Delivra is that it does not have a free trial to verify if its use is optimal and is consistent for the operation that you come to require, as well as in the beginning the emails are difficult to configure, if however over time is improving the management and ease of use of the platform thanks to the subsequent training that Delivra offers you

Overall: The Lutheran Church--Missouri Synod has used Delivra for 10 years now with my involvement for the last 8 years performing emailing tasks for our users. From experience I know that Delivra has a great customer support team who are very responsive and helpful! Working in our company's IT department I routinely work with our user departments to create their emailings to their expectations and upload email lists into segments for their needs. Delivra is easy to use and understand so we've set up access to key folks able to take on the responsibility for their own emailings. These include weekly, monthly, and quarterly newsletters, as well as notices, information, or surveys for conventions, gatherings, and workshops. Generating reports for the count results afterwards of those emailings delivered and read, clicked and forwarded, or of bad email addresses is very helpful for our departments and show how successful we are in reaching those recipients. Delivra has been a great resource for the LCMS over the last decade!

Pros: Intuitive and very easy to use. Does not need interaction with others to operate or understand.

Recommendations to other buyers: Recommend for review before choosing any other online emailing software service.

Overall: It is a great tool that helps users reach their customers through automated emails and measure their satisfaction to improve performance.

Pros: Delivra provides templates for periodic emails and newsletters suitable for many marketing campaigns. The software enables users to deal with large volume campaigns. Segmentation and software analysis help target the right audiences. Delivra can be easily integrated into CRM software.

Cons: Lack of free trial is not appreciated by beginner users, as Delivra requires some training to figure it out. The price could represent a limitation for start-up users and small companies. There is a compatibility issue with outlook and low performance on mobile devices that require some attention. In my opinion, reporting is sometimes annoying.

Pros: an application very easy to use with a very comfortable interface and has a support team helpful at all times. excellent application to automate processes with emails and good functionality from a programming and segmentation perspective. has very dynamic and fully customizable content

Cons: it is difficult to see something negative this application although perhaps for some companies this software could be expensive

Overall: My overall experience with Delivra is very good from last 8 years I am working in the industry and I am loving it.

Pros: Automation of email marketing campaigns is very easy to use and simple other than any of the tool

Cons: I have absolutely no cons whatsoever with Delivra till date as a Digital Marketing Manager

Overall: We were using a competitor that cost a lot more because we were under the impression that the competitor was the best in the industry and they were the only ones that offered the features and benefits. After some detailed research we found Delivra and made the switch. We couldn't be happier with the great solution that Delivra has created for a fraction of the cost. Thank you!

Pros: The ease of use with the software as well as the many options for automated emails, drip campaigns and segmentation.

Cons: Nothing.

Recommendations to other buyers: Great customer service! Any time we contact our representative they get back with us very quickly and go above and beyond to help us.

Overall: We are able to use this product for all of our communications. Professional looking with consistent design of our communications is very important.

Pros: The templates are easy to use. The program is versatile. The program serves all of our needs. We get a quick response if we have any trouble.

Cons: When you are pasting the text into the template, all of the spacing is lost. I save a lot, and the length of time is more than I like, but understand that the more text we have, the longer it takes to save.

Overall: Delivra delivers just what we need to keep our bowlers aware of upcoming specials and events. The ease of set-up is greatly appreciated. We send over 1 million emails a year -- and every one of them looks professional - thanks in large part to the excellent templates provided. We are very satisfied customers of Delivra!

Pros: The pre-designed templates

Cons: The reports feature - a little cumbersome

Overall: We switched from Constant Contact to Delivera and immediately saw our open rates jump. The options of design for your email are endless and completely customization which allows for our readers to easily read and navigate - getting our message across easily. For the back-end, I highly recommend going into the Delivera to learn how to use the software. It is very detailed and complex - but it is what makes your email your own. Customer support is always quick to respond. They can come to you (if possible), hop on a call or have you come in as soon as possible.

Pros: Complete Customization, Quick & helpful customer support

Cons: Complex back-end - recommend training

Overall: Whenever I have had issues, and let's face it all software will at sometime, Delivra's customer support is extremely responsive. That's not to say I have had to call them very often (it's just that we have some special characters that we use), it's just when you do, you know that they'll respond promptly!

Pros: Generally easy to use

Cons: Needs subscript and superscript functions

Recommendations to other buyers: Good value

Overall: We have been using Delivra for 6 years. There have been a lot of updates made to the product over this time, and while we receive e-mail messages about these updates and are invited to attend online seminars, it would be nice to receive a phone call or visit from someone at Delivra just to personally check in with us and see how we are using the product. I am certain we are not using it to it's fullest capabilities. As a customer for more than five years, it just seems like someone would want to check in with us on a personal level

Pros: It's a great way to send out messages for a relatively low cost. I also like being able to see who opened the message and if they clicked on any of the links in the message, forwarded the message, etc.

Cons: I don't find it to be as intuitive as I would like it to be (for creating messages, generating or reading reports, etc.)

Overall: Delivra has the features and the functionality and still maintains a reasonably-priced product. I've used many other email platforms and Delivra is so easy to use! My internal customers are happy and so am I. We're thrilled we made the switch.

Pros: The ease of use and how simple it is to get started.

Cons: This is being really picky, but more customization options for cell groups.

Overall: Delivra was a good solution to our needs. They have a lot of capabilities and opportunities to reach your audience. They are always in touch with their clients about what's improving/changing and it appears they are always adding new things to make the email process easier.

Pros: I like the automation tools and split testing. It's great for setting a campaign and then letting the software do the work for you.

Cons: Sometimes the draft view and the test email view do not match up correctly and it causes a little extra time to get it to look just right.

Recommendations to other buyers: It's ideal for sending campaigns for birthdays or other special events. It can store so much information about each of your customers it's incredible.

Overall: Delivra has been very helpful in our search for an email automation system. Some things have been more difficult than others.

Pros: It allows for much more tracking statistics.

Cons: The difficulty in transferring data (email lists) and unsubscribes.

Pros: The ease of use and the ability to customize more easily than other programs I have worked with before. The customer service has been a delight to work with. I appreciate it is real people who are in our country and full understand what I am dealing with.

Cons: It can be hard to learn, but easy once you got it.

Overall: I am still working through the system but everything seems to be what we need right now. What I really like is the customized customer support for our account. Samantha is there when I have a question and she is quick to respond with a solution, and I have dealt with Lisa a lot in technical support who is very detailed and helpful in her assistance. I appreciate this most with Delivra

Pros: the customer support, the ease of importing contacts, the ease of creating mailings

Cons: the templates can be frustrating because the graphics don't always appear correctly when tested, and the undo function is a great idea however it doesn't undo my last action but rather since i last saved - this is a problem if i haven't saved it for a few minutes then i can't redo to at least get the rest of my work back.

Overall: So far my experience with Delivra has been wonderful. Anytime I have a question for Samantha she is always quick to respond and help out. I love the addition of the drag & drop editor. Being able to segment some of my lists is great too when we go through new customer acquisitions.

Pros: It's fairly easy to use, once you get a consistent template it's just simply switching out content. I also love the analytics, having them emailed to me is super helpful and reminds me to go in and check how our mailings are doing.

Cons: Sometimes the HTML coding gets a little wonky. Every time this has happened it's been affecting the font/spacing. Samantha is always helpful in getting it fixed before I have to send out my mailings.