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Blue Ridge provides supply chain software that improves planning precision with an unmatched partnership so you can eliminate guesswork and maximize inventory performance. We empower you with predictive insights and precise buying recommendations based on comprehensive details. You’ll always be prepared and in control, ready to make fast and accurate planning decisions. Our software improves cashflow and increases profitability by optimizing spending, increasing service levels, and reducing overstock and lost sales. Our unmatched LifeLine supply chain software coaching enables you to accelerate software adoption and efficiencies while simplifying buying complexity. We’ll stand by you so that you can be supply chain invincible. For more information, visit www.blueridgeglobal.com or request a demo at blueridgeglobal.com/request-demo
Provider
Blue Ridge Solutions
Located In
United States
Foundation
2007
Open API
No
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, In Person, Documentation, Live Online
Support
24/7 (Live rep), Chat, Knowledge Base, Phone Support, FAQs/Forum
Blue Ridge provides simple, scalable, and powerful supply chain planning software trusted by distributors, manufacturers, and retailers industries around the world.
Content Source: Blue Ridge Platform
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Blue Ridge Platform Reviews
Pros
We feel that we have a real partner in Blue Ridge, available to help us get the most out of their platform and to brainstorm the best ways to tackle some of our thorniest challenges.
Training was planned out and super. Video training library online for my users to fall back on to refresh system is amazing - complete with 3 different Level tests to ensure agents are up to speed.
Cons
No particular downsides, but always a risk during downtime.
During COVID It was hard to do the training over Zoom. I think you do need in person training.
"The most comprehensive standard solution provides immediate results"
Overall: We can tune our service level according to investment in stock. In addition we have reduced overstock with helfier stock situation.
Pros: BlueRidge delivers all needed functionality without setting up "your process". It has extensive integration with many parameters, making the standard solution work on all our complex processes. We asked the vendor 15 in-depth questions to understand if they could solve our challenges. They answered in writing and asked if they could show us how it is done in their test system - without setting up our processes!It's easy to use and gives immediate results.
Cons: Nothing really. But copying to set up many similar stores could be easier.
"Happy user of Blue Ridge"
Overall: Happy, and good pro-active follow-up
Pros: We realised our projected goals with the system
Cons: You have to invest time in the system initially to create more time on the long run. Not a "Con", more an important fact to be aware of. Just like any new IT-system really.
"Helped to reduce inventory levels and increase service level."
Overall: We improved our distribution between distribution centers, to ensure product availability for all our branches. We reduced our inventory and increased our service level, with gives us the opportunity to grow using for years before investing in new warehouses.
Pros: Integration with our system was easy, we like that the interface is easy to understand.
Cons: I would like the system to update more frequently, updating only once a day does not give us the flexibility that we require.
"Select the right tool for the job and let your competitors do the opposite!"
Pros: Multi-Echelon, Mass Update with a "Undo" button, auto-select optimal forecast method based on SKU Demand Pattern, management by exceptions, etc- Great system which has well proven functionalies that gives the user easy access to the optimal solution for just about every scenario within a Supply Chain
Cons: Currently not supporting Plan-O-Gram, but that may change soon.
"Blue Ridge - Allied Beverage Group, NJ"
Overall: Overall, very happy with our choice in Blue Ridge. We would not have succeeded during the Covid / Supply Chain issue world without this tool. We are growing and learning each month.
Pros: Integration was planned out well and implemented with only a few small issues. Implementation team was great. The Life Line consultant concept was unique during our search and a game changer. Ticket system and Life Line calls are great. Training was planned out and super. Video training library online for my users to fall back on to refresh system is amazing - complete with 3 different Level tests to ensure agents are up to speed. There is a yearly conference to go over new features and network.
Cons: Very few Cons. Issues are addressed quickly through ticket system. Top management are hands on and experts on the tool. Mass maintenance could be expanded versus writing a ticket to be addressed.
