# Uptime.com Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Uptime.com Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more. Source: https://www.capterra.com/p/149314/Uptime --- # Uptime.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Uptime.com ## What is Uptime.com? Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their entire technology stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Enterprise-grade features delivered in a simple and intuitive interface, with continuous improvement a primary goal. Used by small and large businesses, Uptime.com's services scale to any organizational size and structure. ## What is Uptime.com used for? [Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/) Overall rating Based on 53 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Starting price $7 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Uptime.com alternatives Highest Rated [Oh Dear](https://www.capterra.com/p/190028/Oh-Dear/) [4.9 (72)](https://www.capterra.com/p/190028/Oh-Dear/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190028/Oh-Dear/) [4.7 (351)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (107)](https://www.capterra.com/p/80467/Uptrends/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (264)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149314/Uptime/alternatives/) ## FAQs about Uptime.com Overview ### Which roles and teams benefit most from Uptime.com? Uptime.com is most used by IT leaders, DevOps teams, software engineers, and cloud administrators who need continuous monitoring, outage detection, and performance visibility across websites and infrastructure. Executives, founders, and marketing teams also benefit by tracking uptime, protecting customer experience, and ensuring business-critical sites remain available and trustworthy. Answer based on 52 reviews Overview ### What company size and industries is Uptime.com built for? Uptime.com is built for small businesses first, with 69% of reviewers from that segment, and it is most common in Information Technology and Services at 18%. It also serves midsize businesses at 20% and enterprises at 10%, with additional use in Computer Software and E-Learning, mainly for website monitoring. Answer based on 52 reviews Features and Usability ### What are the key features of Uptime.com? Uptime.com includes core monitoring features like uptime checks, outage detection, API monitoring, and multi-location monitoring, plus configurable alerts through SMS and email. Differentiating capabilities include SSL monitoring, synthetic transaction checks, real user monitoring, SLA reporting, and status pages, supported by a clear dashboard and customizable checks. Answer based on 21 reviews Limitations ### Does Uptime.com have bugs or false alerts? Uptime.com runs reliably for most teams, with straightforward setup and support that often resolves issues quickly. IT teams and web operations users report stable performance and few major problems, but some mention false notifications, mobile app limitations, timeout constraints, and occasional delays when bug fixes or support responses take longer. Answer based on 18 reviews Pricing ### How much does it cost and what fees or limitations are included? Uptime.com starts at $1 per month for Probe Server Locations, $5 for Real User Monitoring, $7 for Uptime Monitoring, and $19 for Status Page. Pricing is flat rate, and a free start is mentioned in reviewer feedback. Reviews also call it easy to set up and generally well priced. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Uptime.com integrate with? Uptime.com integrates with 18 third-party tools, including communication and alerting platforms such as Slack, Microsoft Teams, Discord, Telegram, PagerDuty, OpsGenie, and Pushover. It also connects with monitoring and reporting tools like Datadog, Splunk Enterprise, Splunk On-Call, Statuspage, Zapier, JIRA Service Management, Logz.io, Geckoboard, and ilert. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Uptime.com offer? Uptime.com provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Uptime.com offer? Uptime.com provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users who described support said staff were helpful and issues were resolved quickly, though one reviewer did not use customer support directly. Answer based on 2 reviews Features and Usability ### How well does Uptime.com handle uptime monitoring? Uptime.com delivers reliable uptime monitoring with flexible checks, fast alerts, and clear visibility into outages and performance issues. Small teams, solo admins, and SaaS operators often use it for websites, APIs, and edge devices, though some users mention false alerts, limited email customization, and missing multi-tenant access. Answer based on 21 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Monitoring 4.6 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Uptime Reporting 4.4 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Track the availability time for a designated network or website over a given period of time Alerts/Notifications 4.8 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Notifications 4.6 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Activity Dashboard 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Issue Tracking 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Record and follow the progress of every issue Uptime.com 56 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Test the availability of websites and/or browsers Detect areas where test errors occur Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Analyze the performance of containers Alter the layout and content of reports Creation and customization of dashboards Import and export data to and from software applications Graphical representation of data Analyze the performance of Databases Access client's system information, including hardware and software configuration, to perform diagnostics Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Software is used for working on online pages Manage and track all disruptions and incidents Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Monitor networks, websites, or other assets across multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Notifying as a warning or reminder of a potential or imminent hazard Identify and analyse the reasons behind accidents Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Allow users to access multiple services after entering their login credentials once Ensure SSL certifications are active Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Monitor or audit historical and current transactions to analyze customer account activities Review data from past periods to reveal recurring tendencies and predict future performance Track the availability time for a designated network or website over a given period of time Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track visitors and purpose of visits Track and analyze information regarding website visitors An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Features 4.5 (53) 4.5 Based on 53 reviews ## Pricing Value for money 4.4 (49) [View pricing plan details](https://www.capterra.com/p/149314/Uptime/pricing/) Uptime Monitoring $7.00 Flat Rate,Per Month It includes: - Uptime Monitoring - Transaction Monitoring - API Monitoring - Page Speed Monitoring - Email, SMS Alerting, and 20+ Integrations - Maintenance Windows - Unlimited Group Checks - Unlimited Users - Escalations - Test Locations - Unlimited Dashboards & Reports - SLA Reporting - Real-time Analysis - Root Cause Analysis - Alert Log - Check Analysis - Shareable, Exportable, and Scheduled Reports - 24-month Check History Retention - API Access - Two-Factor Authentication (2FA) - Single Sign-On (SSO) - Audit Logs - SOC2 Compliant - GDPR Compliant Status Page $19.00 Flat Rate,Per Month It includes: - Email & SMS Subscribers - Status Page External Users - Private Status Page - Public Status Subscriptions - Custom sub-domain with HTTP(s) - Google Analytics pixel - Google Search opt-out - Embeddable System Status Notice - Customizable Design - Password-protected Status Pages Real User Monitoring $5.00 Flat Rate,Per Month It includes: - Unlimited no. of Sites - Unlimited Users - Shareable Reports - Performance Filtering - Email and SMS Alerting - 13-month Data Retention - Comprehensive Metrics - Error Identification - Performance Baselines Probe Server Locations $1.00 Flat Rate,Per Month It includes: - 100+ Probe Servers Worldwide - IPv4 & IPv6 - Test Locations - Custom secret header and value - Private Location Monitoring Value for money 4.4 (49) 4.4 Based on 49 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[ Discord](https://www.capterra.com/p/240238/Discord/)[ Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[ Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) ## Support, customer service and training options Customer Service 4.5 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (46) 4.5 Based on 46 reviews ## User reviews Overall rating 4.7 Based on 53 reviews Filter by rating 5(40) 4(9) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent OS Oleg S. Site Reliability Engineer Information Technology and Services ### "Amazing monitoring tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 Amazing collaboration and hopefully to enjoy partnership for years ahead. Highly recommend to everyone. As any service provider key is - people who hear and do to improve service, that's team which stands behind this service. Pros Proactive and responsive team, service is very reliable and using it for many years so far. Pricing strategy is no brainer without unexpected sudden increasing of price like other vendors. Comprehensive documentation and naturally easy to use for anyone looking for monitoring their services it provide most of check types. Easy to integrate with "in-house" stacks and feature rich API for service allowing quickly and efficiently integrate to your stack. Cons Usage for around 10 years we had minor issues here and there, but not found any concerns with this service provider. Switched from [Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/) integrations/features/capabilities was not enough, as well as false-positives was frequently Alternatives considered [Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/) Reasons for choosing Uptime.com Lack of features and need to build many own Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ilya P. SRE Security and Investigations ### "Uptime Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 18, 2026 Great product for use as a quick and easy monitoring tool Would be nice if it could go deep and use logins and such Pros The ease of use, lack of bugs and issues and the performance and speed were a big help to someone who started to in the industry and one of the first tool I used was Uptime Also the monitoring of our infrastructure that was done with Uptime almost never gave us false positives Cons Not something I faced in my day to day work I was a regular NOC and was not privy to the cost of the product and also never used the customer support of it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VP Vishnu P. Cloud engineer Electrical/Electronic Manufacturing ### "Review of uptime.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 Overall all looks good with uptime. The auto-resolved facility of uptime for specific alerts and URI-wise health check for modules, so get module-specific alerts Pros The auto-resolved facility of uptime for specific alerts and URI-wise health check for modules, so get module-specific alerts Cons Some auto-resolved facility of uptime didnt work well like sometimes my predefined scripts got crashed bcoz some alerts are new there Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jonathan D. Director of Information Technology Logistics and Supply Chain ### "Great experience. Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 10, 2025 I have had a great experience with this service and would strongly recommend it to anyone looking to externally monitor their services. Pros The site is very easy to setup with our servers and services that are to be monitored. Once setup, the site is easy to navigate and alerts are quick, accurate, and helpful. Cons The only thing that I would like to see improved is the development part that lets me configure user login checks for some of my websites. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Amit D U. Supervisor cloud and data operations Computer Software ### ""Dependable monitoring feature but IOS mobile app needs improvements"" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2025 Overall experience is good considering its ease of use and scalability options. If some of the limitations has been identified and fixed based on user reviews it would be best. Pros Uptime.com offers dependable and comprehensive monitoring features, supporting over 30 different types of checks, including both basic and advanced options. You can assess API status, perform micro and extended transaction checks, as well as utilize real user monitoring and page speed checks. Cons The mobile app has some limitations on iOS. For example, in certain situations, I am unable to edit checks directly from the app. Additionally, I occasionally receive false alarms or an excessive number of notifications. While there isn't much else to dislike, the frequent false notifications for the websites I monitor within our organization can be quite bothersome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MZ Mohammad Zeyaul M. Platform Engineer Airlines/Aviation ### "Dependable and Intuitive Website Monitoring" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 26, 2025 Overall, Uptime.com has been reliable and easy to use, helping us monitor uptime, detect issues quickly, and maintain website performance efficiently. Pros I like Uptime.com’s reliable monitoring, customizable alerts, and detailed insights. It helps us quickly detect downtime or performance issues, ensuring our websites and services stay online and efficient. The platform is user-friendly, making it easy to track metrics and respond proactively to potential problems. Cons Uptime.com provides reliable monitoring, customizable alerts, and clear insights, helping us quickly detect downtime and performance issues to keep our websites and services running smoothly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Andy F. Staff Engineer Computer Software ### "Reliable Monitoring with Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 10, 2025 Overall, my experience with Uptime.com has been positive. The product is intuitive and easy to navigate, making it accessible even for users new to monitoring tools. Customer support has been highly responsive whenever I've reached out with questions. However, some improvements could be made in notification accuracy to reduce false alerts, and the advanced features could benefit from clearer documentation and tutorials to help users maximize the platform's capabilities. Pros Uptime.com offers reliable monitoring with easy setup and a clear dashboard. The interface is user-friendly and provides real-time alerts that help us stay on top of any issues quickly. Cons Occasional false alerts and advanced configuration can be confusing for beginners. The learning curve for some features could be smoother, and documentation could provide more practical examples. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Arron B. Technical Support Specialist Information Technology and Services ### "Reliable API Monitoring with Great Reporting Features." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2025 We've been using Uptime.com for just over six months now to monitor the performance and availability of our API, and it has quickly become a critical part of our infrastructure. One of the standout features for us has been the ability to auto-generate SLA reports for our clients. This saves time and adds a layer of transparency and professionalism to our service. The platform provides clear, actionable metrics on API performance, and the alerting system ensures we're immediately notified if anything goes wrong. We also really appreciate the flexibility Uptime.com offers when it comes to setting up custom alerts and escalation processes—especially being able to tailor them based on the time of day. This helps us stay responsive and reduce downtime. If there’s one area for improvement, it would be the customization options for alert emails. A bit more control over the formatting and content would make a great tool even better. Overall, I would highly recommend Uptime.com to any team looking to monitor the health of their APIs or web services. It’s reliable, feature-rich, and plays a vital role in our ability to deliver consistent service to our users. We really appreciate the flexibility Uptime.com offers when it comes to setting up custom alerts and escalation processes—especially being able to tailor them based on the time of day. This helps us stay responsive and reduce downtime. Cons If there’s one area for improvement, it would be the customization options for alert emails. A bit more control over the formatting and content would make a great tool even better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Andrei N. Chief Technology Officer Internet ### "Reliable Monitoring That Just Works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2025 Pros We've been using Uptime.com for a while now, and it’s been rock-solid. The alerting is fast and reliable, the dashboard is clean and easy to navigate, and setting up synthetic monitoring is a breeze. It’s saved us from downtime disasters more than once! The status page feature is a nice touch, making it easy to keep stakeholders in the loop. Customer support is responsive and helpful, which is always a plus. If you need simple, effective uptime monitoring without a steep learning curve, Uptime.com is a winner. 🚀 Cons Not much to complain about, but the pricing can add up if you need a lot of advanced checks. A few more customization options for reporting would also be nice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Ramon M. Software Engineer Human Resources ### "Simple and powerful!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 25, 2025 It's great. It does its job well and help us keep everything up and running and respond quickly when any outage. Pros \- Support requests are taken and resolved quickly. - It is easy to use. - There are several types of checks and customizations. Cons \- URL groups don't accet negative lookup Alternatives considered [AppSignal](https://www.capterra.com/p/173947/AppSignal/) Reasons for choosing Uptime.com It had features that Appsignal does not have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149314/Uptime/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Site24x7 vs Uptime.com](https://www.capterra.com/compare/149314-168192/Uptime-vs-Site24x7)