Who Uses This Software?

Uptime.com was built for all sizes of organizations who are in search of a reliable uptime & performance monitoring solution.


Average Ratings

15 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $8.00/month
  • Pricing Details
    20% discount for annual billing.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Uptime.com
  • uptime.com/
  • Founded 2015
  • United States

About Uptime

Uptime is an industry leader in website performance monitoring. Uptime checks your website at one-minute intervals from 30 different locations across 6 continents. There is unlimited capability to monitor HTTP(S), Ping, SSH, TCP, UDP, DNS, SMTP, POP, and IMAP. If downtime is detected by our probe servers, you will be notified via email, SMS, or third-party push notifications. It's easy to set up and use-- start with a free account now!


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Uptime Features

  • Availability Testing
  • Event Logs
  • Event-Based Notifications
  • FTP Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Performance Metrics
  • Real Time Monitoring
  • Transaction Monitoring
  • Uptime Reporting

Uptime Reviews Recently Reviewed!


Capterra loader

Reliable monitoring system, very flexible.

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to use, very clean design

- Notifies quickly of any detected outages

- Reliably detects even small/brief outages

- The wide variety of things that can be monitored, including APIs & multi-step pathways

- Very quick to navigate through the various console pages

- API access to the reports that can be integrated into internal applications

- Documentation is very thorough

- Monitoring checks are executed from several points around the world

Cons: There are no cons, in my opinion. It does exactly what's advertised - and more.

Overall: I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages.

Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more.

I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.

Capterra loader

Works great!

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.

Cons: It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.

Overall: Great experience. Wonderful service, powerful tool, good people.

Vendor Response

by Uptime.com on October 24, 2018

Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts.

If you need assistance on this we are happy to help! Feel free to email us at support@uptime.com.

Capterra loader

Excellent and simple software

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy setup.

Notifications by SMS + email: perfect.

Cons: Default SMS notifications could be more optimized: you get an SMS for each monitored page that is down. It's possible however to fine tune this, but I haven't taken time to do it, set up could be a bit more guided to do it more easily (but honestly I haven't tried so hard since it's not so much a big deal).

Overall: Really great tool on the whole, all websites should use a tool to monitor the uptime and Uptime does the job perfectly!

Fast way to get an external watch on our system.

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It was simple to setup. They have all the documentation need to open up just what you need to access your system to monitor. It a great that it is free to start with so you can see if it will work for your company.

Cons: It only keeps 30 days record of that your system has done. Until you buy the pay version it only checks every 5 minutes. Other than that I love the product.

Quick and Effective

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like how quick you are able to see results for any web page. We constantly use this to monitor the status or do a quick check for our site.

Cons: Nothing. It is a great free tool that at the very least provides, at a glance, when there might be something not right.

Capterra loader

Easy to setup, one of the most valuable tools for our businesses

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's really easy to setup: in a blink, you can ensure that all your services are up and running - and if not, you'll be able to react in a second and fix things. It became one of the most valuable tools for our services.

Cons: At first, I was a tiny bit reluctant about the pricing. Think twice. Does peace of mine really have a price?

Overall: Quickly go back on your toes, and don't expect your users to contact you when your service goes dark!

My review

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the email notifications. When I am off or at home I am notified when something is not working!

Cons: There is really nothing I do not like about the software.

Overall: Before we started using Uptime we had no idea when our website was down - not a good thing.

Feature rich uptime and RUM

Apr 21, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Uptime checking with a decently fast interval between checks.

- Simple RUM reporting!

Cons: - Doesn't seem that RUM is being improved or developed in anyway.

- Support can take a while to resolve a bug.

Overall: Uptime has a great uptime checking service along with the less common realtime user monitoring (RUM) service. The service could definitely use some polishing, but for the cost, it's really fantastic.

There was a problem I ran into where reports couldn't be exported to CSV if you defined a date range. Initially support was great, until they stopped responding. It took months for the issue to be addressed. At one point I left a review on their Facebook page because they had become completely unresponsive. They immediately replied and I was back in touch with support... until they stopped replying again. But in the end it got fixed, and there's nothing else I've had to contact support for!

Does what it says

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It does not have a gazillion options, does not let you nuke a small African nation from its control panel, it does best what it should, constantly monitor & notify me when my sites go down, thats it.

Cons: Nothing that I can think of at the moment.

Overall: Good experience so far.

Vendor Response

by Uptime.com on October 24, 2018

Thank you for the review! Glad to hear you are satisfied with our service.

Great Product for Uptime monitoring

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The array of checks available.

The reporting.

The RUM checks.

The Support.

The integrations.

The API to pull data into custom dashboards.

Cons: Public status pages could be more configurable.

Overall: Easy to configure, easy to test and validate outages. Great product that will instantly provide value to your company.

Capterra loader

Uptime helps us Keeping the News Flowing

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simplicity of the set up and reliable coverage for our websites. If we hit a snag we are alerted immediately so we can keep our clients information moving to their audience.

Cons: No issues to date with the software of support for any questions we may have about our network.

Capterra loader

Uptime is a simple to implement and thorough from a reporting standpoint.

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Loved how easy it was to get started. Took me about 60sec to pop my URL's in there and I was up and running.

Cons: There's not much to dislike - it's all very straight forward.

False downtime notifications, but easy to use

May 11, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Nice admin interface, easy to use and you can Pause uptime monitors, select different locations to monitor from, and get email notifications if a site goes down.

Cons: It's great when it works but I've seen a lot of false notifications come in for websites I monitor and Unreliable: I'll check the site while it's "down" and it's fine, so I'm not sure it's actually working properly. I monitored 10 sites for about 7 or 8 months and always got tons of downtime notifications that weren't true.

Great value for money

Oct 26, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: As we are a small business we need just a basic monitor and Uptime gives us a flexible plan that adjusts to our needs. :D

Cons: I would like to use some more flexible javascript in some of my checkers

Overall: I'm happy and looking forward to hearing the release of new features :D

Vendor Response

by Uptime.com on October 29, 2018

Thank you for reviewing Uptime.com! We would be happy to take into consideration your suggestion for more flexible javascript. If you could please email support@uptime.com with more details on your request, we will be take look at developing.

Customer support doesn't exist...

Feb 06, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It works well I don't have any complaint about the system, it is mostly customer support and how they handle the business.

Cons: Prices go up without notice and you find out on the invoices that it multiplies quickly.Customer support didn't even bother answer me. So keep your distances...