# Uptime.com Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Uptime.com Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more.

Source: https://www.capterra.com/p/149314/Uptime

---

# 

 Uptime.com Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Uptime.com

## What is Uptime.com?

Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their entire technology stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Enterprise-grade features delivered in a simple and intuitive interface, with continuous improvement a primary goal. Used by small and large businesses, Uptime.com's services scale to any organizational size and structure.

## What is Uptime.com used for?

[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)

Overall rating

Based on 52 user reviews

Reviews sentiment

Positive

92%

Neutral

6%

Negative

2%

Starting price

$7

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Uptime.com alternatives

Highest Rated

[Oh Dear](https://www.capterra.com/p/190028/Oh-Dear/)

[4.9 (72)](https://www.capterra.com/p/190028/Oh-Dear/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190028/Oh-Dear/)

[4.7 (345)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (107)](https://www.capterra.com/p/80467/Uptrends/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting price

$395.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/149314/Uptime/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Real-Time Monitoring

4.6 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Uptime Reporting

4.4 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Track the availability time for a designated network or website over a given period of time

Alerts/Notifications

4.8 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Notifications

4.6 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Activity Dashboard

4.7 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Issue Tracking

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Record and follow the progress of every issue

Uptime.com 56 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Test the availability of websites and/or browsers

Detect areas where test errors occur

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Analyze the performance of containers

Alter the layout and content of reports

Creation and customization of dashboards

Import and export data to and from software applications

Graphical representation of data

Analyze the performance of Databases

Access client's system information, including hardware and software configuration, to perform diagnostics

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

A chronological record of actions or occurrences within a network, software, or process

Software is used for working on online pages

Manage and track all disruptions and incidents

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Monitor networks, websites, or other assets across multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Notifying as a warning or reminder of a potential or imminent hazard

Identify and analyse the reasons behind accidents

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Allow users to access multiple services after entering their login credentials once

Ensure SSL certifications are active

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Monitor or audit historical and current transactions to analyze customer account activities

Review data from past periods to reveal recurring tendencies and predict future performance

Track the availability time for a designated network or website over a given period of time

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track visitors and purpose of visits

Track and analyze information regarding website visitors

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Features

4.5 (52)

4.5

Based on 52 reviews

## Pricing

Value for money

4.4 (48)

[View pricing plan details](https://www.capterra.com/p/149314/Uptime/pricing/)

Uptime Monitoring

$7.00

Flat Rate,Per Month

It includes:

-   Uptime Monitoring
-   Transaction Monitoring
-   API Monitoring
-   Page Speed Monitoring
-   Email, SMS Alerting, and 20+ Integrations
-   Maintenance Windows
-   Unlimited Group Checks
-   Unlimited Users
-   Escalations
-   Test Locations
-   Unlimited Dashboards & Reports
-   SLA Reporting
-   Real-time Analysis
-   Root Cause Analysis
-   Alert Log
-   Check Analysis
-   Shareable, Exportable, and Scheduled Reports
-   24-month Check History Retention
-   API Access
-   Two-Factor Authentication (2FA)
-   Single Sign-On (SSO)
-   Audit Logs
-   SOC2 Compliant
-   GDPR Compliant

Status Page

$19.00

Flat Rate,Per Month

It includes:

-   Email & SMS Subscribers
-   Status Page External Users
-   Private Status Page
-   Public Status Subscriptions
-   Custom sub-domain with HTTP(s)
-   Google Analytics pixel
-   Google Search opt-out
-   Embeddable System Status Notice
-   Customizable Design
-   Password-protected Status Pages

Real User Monitoring

$5.00

Flat Rate,Per Month

It includes:

-   Unlimited no. of Sites
-   Unlimited Users
-   Shareable Reports
-   Performance Filtering
-   Email and SMS Alerting
-   13-month Data Retention
-   Comprehensive Metrics
-   Error Identification
-   Performance Baselines

Probe Server Locations

$1.00

Flat Rate,Per Month

It includes:

-   100+ Probe Servers Worldwide
-   IPv4 & IPv6
-   Test Locations
-   Custom secret header and value
-   Private Location Monitoring

Value for money

4.4 (48)

4.4

Based on 48 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[

Discord](https://www.capterra.com/p/240238/Discord/)[

Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[

Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)

## Support, customer service and training options

Customer Service

4.5 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (45)

4.5

Based on 45 reviews

## User reviews

Overall rating

4.7

Based on 52 reviews

Filter by rating

5(39)

4(9)

3(3)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Ilya P.

SRE

Security and Investigations

### "Uptime Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 18, 2026

Great product for use as a quick and easy monitoring tool Would be nice if it could go deep and use logins and such

Pros

The ease of use, lack of bugs and issues and the performance and speed were a big help to someone who started to in the industry and one of the first tool I used was Uptime Also the monitoring of our infrastructure that was done with Uptime almost never gave us false positives

Cons

Not something I faced in my day to day work I was a regular NOC and was not privy to the cost of the product and also never used the customer support of it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VP

Vishnu P.

Cloud engineer

Electrical/Electronic Manufacturing

### "Review of uptime.com"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2025

Overall all looks good with uptime. The auto-resolved facility of uptime for specific alerts and URI-wise health check for modules, so get module-specific alerts

Pros

The auto-resolved facility of uptime for specific alerts and URI-wise health check for modules, so get module-specific alerts

Cons

Some auto-resolved facility of uptime didnt work well like sometimes my predefined scripts got crashed bcoz some alerts are new there

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jonathan D.

Director of Information Technology

Logistics and Supply Chain

### "Great experience. Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 10, 2025

I have had a great experience with this service and would strongly recommend it to anyone looking to externally monitor their services.

Pros

The site is very easy to setup with our servers and services that are to be monitored. Once setup, the site is easy to navigate and alerts are quick, accurate, and helpful.

Cons

The only thing that I would like to see improved is the development part that lets me configure user login checks for some of my websites.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Amit D U.

Supervisor cloud and data operations

Computer Software

### ""Dependable monitoring feature but IOS mobile app needs improvements""

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2025

Overall experience is good considering its ease of use and scalability options. If some of the limitations has been identified and fixed based on user reviews it would be best.

Pros

Uptime.com offers dependable and comprehensive monitoring features, supporting over 30 different types of checks, including both basic and advanced options. You can assess API status, perform micro and extended transaction checks, as well as utilize real user monitoring and page speed checks.

Cons

The mobile app has some limitations on iOS. For example, in certain situations, I am unable to edit checks directly from the app. Additionally, I occasionally receive false alarms or an excessive number of notifications. While there isn't much else to dislike, the frequent false notifications for the websites I monitor within our organization can be quite bothersome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MZ

Mohammad Zeyaul M.

Platform Engineer

Airlines/Aviation

### "Dependable and Intuitive Website Monitoring"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 26, 2025

Overall, Uptime.com has been reliable and easy to use, helping us monitor uptime, detect issues quickly, and maintain website performance efficiently.

Pros

I like Uptime.com’s reliable monitoring, customizable alerts, and detailed insights. It helps us quickly detect downtime or performance issues, ensuring our websites and services stay online and efficient. The platform is user-friendly, making it easy to track metrics and respond proactively to potential problems.

Cons

Uptime.com provides reliable monitoring, customizable alerts, and clear insights, helping us quickly detect downtime and performance issues to keep our websites and services running smoothly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Andy F.

Staff Engineer

Computer Software

### "Reliable Monitoring with Great Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 10, 2025

Overall, my experience with Uptime.com has been positive. The product is intuitive and easy to navigate, making it accessible even for users new to monitoring tools. Customer support has been highly responsive whenever I've reached out with questions. However, some improvements could be made in notification accuracy to reduce false alerts, and the advanced features could benefit from clearer documentation and tutorials to help users maximize the platform's capabilities.

Pros

Uptime.com offers reliable monitoring with easy setup and a clear dashboard. The interface is user-friendly and provides real-time alerts that help us stay on top of any issues quickly.

Cons

Occasional false alerts and advanced configuration can be confusing for beginners. The learning curve for some features could be smoother, and documentation could provide more practical examples.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Arron B.

Technical Support Specialist

Information Technology and Services

### "Reliable API Monitoring with Great Reporting Features."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 9, 2025

We've been using Uptime.com for just over six months now to monitor the performance and availability of our API, and it has quickly become a critical part of our infrastructure. One of the standout features for us has been the ability to auto-generate SLA reports for our clients. This saves time and adds a layer of transparency and professionalism to our service. The platform provides clear, actionable metrics on API performance, and the alerting system ensures we're immediately notified if anything goes wrong. We also really appreciate the flexibility Uptime.com offers when it comes to setting up custom alerts and escalation processes—especially being able to tailor them based on the time of day. This helps us stay responsive and reduce downtime. If there’s one area for improvement, it would be the customization options for alert emails. A bit more control over the formatting and content would make a great tool even better. Overall, I would highly recommend Uptime.com to any team looking to monitor the health of their APIs or web services. It’s reliable, feature-rich, and plays a vital role in our ability to deliver consistent service to our users. We really appreciate the flexibility Uptime.com offers when it comes to setting up custom alerts and escalation processes—especially being able to tailor them based on the time of day. This helps us stay responsive and reduce downtime.

Cons

If there’s one area for improvement, it would be the customization options for alert emails. A bit more control over the formatting and content would make a great tool even better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Andrei N.

Chief Technology Officer

Internet

### "Reliable Monitoring That Just Works"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2025

Pros

We've been using Uptime.com for a while now, and it’s been rock-solid. The alerting is fast and reliable, the dashboard is clean and easy to navigate, and setting up synthetic monitoring is a breeze. It’s saved us from downtime disasters more than once! The status page feature is a nice touch, making it easy to keep stakeholders in the loop. Customer support is responsive and helpful, which is always a plus. If you need simple, effective uptime monitoring without a steep learning curve, Uptime.com is a winner. 🚀

Cons

Not much to complain about, but the pricing can add up if you need a lot of advanced checks. A few more customization options for reporting would also be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Ramon M.

Software Engineer

Human Resources

### "Simple and powerful!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 25, 2025

It's great. It does its job well and help us keep everything up and running and respond quickly when any outage.

Pros

\- Support requests are taken and resolved quickly. - It is easy to use. - There are several types of checks and customizations.

Cons

\- URL groups don't accet negative lookup

Alternatives considered

[AppSignal](https://www.capterra.com/p/173947/AppSignal/)

Reasons for choosing Uptime.com

It had features that Appsignal does not have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Karthik Gupta P.

Software Engineer

Health, Wellness and Fitness

### "Flexible alert management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 14, 2025

It was a good experience as we were able to achieve most of the alerting needs with respect to notifying us for an outage

Pros

Flexibility of creating checks either through UI or Code helps us manage the alerts with an ease. We can always count on the checks as they alert us for any outages, that too pretty quickly!

Cons

We notice certain delays in alerts sometimes, and API rate limits are too low when the teams use terraform to manage the checks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149314/Uptime/reviews/)

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Popular comparisons

[Site24x7 vs Uptime.com](https://www.capterra.com/compare/149314-168192/Uptime-vs-Site24x7) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)