Who Uses This Software?

We serve website owners whether you have a personal website, small business, or an enterprise platform.


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Uptime.com
  • uptime.com/
  • Founded 2015
  • United States

About Uptime

Uptime in an industry leader in website performance monitoring. Uptime checks your website at one minute intervals from 30 different locations across 5 continents. Their is unlimited capability to monitor HTTP(S), Ping, SSH, TCP, UDP, DNS, SMTP, POP, and IMAP. If downtime is detected by our probe servers, you will be notified via email, SMS, or third party push notifications. It's easy to setup and use-- start with a free account now!


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Uptime Features

  • Availability Testing
  • Event Logs
  • Event-Based Notifications
  • FTP Monitoring
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Performance Metrics
  • Real Time Monitoring
  • Transaction Monitoring
  • Uptime Reporting

Uptime Reviews Recently Reviewed!


Fast way to get an external watch on our system.

Aug 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was simple to setup. They have all the documentation need to open up just what you need to access your system to monitor. It a great that it is free to start with so you can see if it will work for your company.

Cons: It only keeps 30 days record of that your system has done. Until you buy the pay version it only checks every 5 minutes. Other than that I love the product.

Quick and Effective

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how quick you are able to see results for any web page. We constantly use this to monitor the status or do a quick check for our site.

Cons: Nothing. It is a great free tool that at the very least provides, at a glance, when there might be something not right.

False downtime notifications, but easy to use

May 11, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Nice admin interface, easy to use and you can Pause uptime monitors, select different locations to monitor from, and get email notifications if a site goes down.

Cons: It's great when it works but I've seen a lot of false notifications come in for websites I monitor and Unreliable: I'll check the site while it's "down" and it's fine, so I'm not sure it's actually working properly. I monitored 10 sites for about 7 or 8 months and always got tons of downtime notifications that weren't true.

Feature rich uptime and RUM

Apr 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
Likely

Pros: - Uptime checking with a decently fast interval between checks.

- Simple RUM reporting!

Cons: - Doesn't seem that RUM is being improved or developed in anyway.

- Support can take a while to resolve a bug.

Overall: Uptime has a great uptime checking service along with the less common realtime user monitoring (RUM) service. The service could definitely use some polishing, but for the cost, it's really fantastic.

There was a problem I ran into where reports couldn't be exported to CSV if you defined a date range. Initially support was great, until they stopped responding. It took months for the issue to be addressed. At one point I left a review on their Facebook page because they had become completely unresponsive. They immediately replied and I was back in touch with support... until they stopped replying again. But in the end it got fixed, and there's nothing else I've had to contact support for!

Customer support doesn't exist...

Feb 06, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It works well I don't have any complaint about the system, it is mostly customer support and how they handle the business.

Cons: Prices go up without notice and you find out on the invoices that it multiplies quickly.Customer support didn't even bother answer me. So keep your distances...