# Page 2 | Uptime.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Uptime.com the right Website Monitoring solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149314/Uptime/reviews

---

Uptime.com

4.7 (52)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of Uptime.com

## Showing most helpful reviews

Showing 26-50 of 52 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SK

Saransh K.  
Full-Stack Software Developer  
E-Learning  
Used the software for: 1-2 years

### "Uptime monitoring with performance metrics that more people should know about"

January 22, 2020

5.0

Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice doesn't really matter. Uptime maintains the simplicity you would expect (even in its branding) but allows a lot of complex problem-solving under the hood. This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.

Pros

A myriad of available notification options. This helps ensure that alerts are seen right away. We push alerts to user's phones, through our internal messaging software, and to kiosk monitors in the offices. Threat detection was an unexpected plus as well. Alerts can come from multiple locations around the globe so it can help discover regionally isolated incidents as well.

Cons

The concept of team management and user permission management is still evolving and not quite as robust as I would prefer.

Switched from

[Pingdom](https://www.capterra.com/p/131928/Pingdom/)

Pingdom just doesn't do enough for the price we were paying. We also had a number of issues with dependability of its testing nodes which led to a lot of frustrating false-alarms.

Review Source

Response from Uptime.com

January 29, 2020

Hello Saransh, thank you for your feedback. As a user-centric organization, we take user requests very seriously. Our support team would love to hear about user permission improvements you may have. Feel free to contact our support team at support@uptime.com

Franz M.  
CEO  
Information Services  
Used the software for: 2+ years

### "Works great!"

October 17, 2018

5.0

Great experience. Wonderful service, powerful tool, good people.

Pros

Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.

Cons

It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.

Review Source

Response from Uptime.com

October 24, 2018

Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts. If you need assistance on this we are happy to help! Feel free to email us at support@uptime.com.

Wes B.  
Senior Python Developer  
Publishing  
Used the software for: 1-2 years

### "Reliable monitoring system, very flexible."

October 10, 2018

5.0

I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages. Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more. I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.

Pros

\- Easy to use, very clean design - Notifies quickly of any detected outages - Reliably detects even small/brief outages - The wide variety of things that can be monitored, including APIs & multi-step pathways - Very quick to navigate through the various console pages - API access to the reports that can be integrated into internal applications - Documentation is very thorough - Monitoring checks are executed from several points around the world

Cons

There are no cons, in my opinion. It does exactly what's advertised - and more.

Review Source

Thomas D.  
Fondateur, Directeur Exécutif  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent and simple software"

November 6, 2018

5.0

Really great tool on the whole, all websites should use a tool to monitor the uptime and Uptime does the job perfectly!

Pros

Very easy setup. Notifications by SMS + email: perfect.

Cons

Default SMS notifications could be more optimized: you get an SMS for each monitored page that is down. It's possible however to fine tune this, but I haven't taken time to do it, set up could be a bit more guided to do it more easily (but honestly I haven't tried so hard since it's not so much a big deal).

Review Source

PZ

Paul Z.  
Senior ICT Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Keep it UP! Informs within minutes if there is an error"

September 18, 2019

5.0

Love it, it monitors really great, the emails send never end up in my spambox and the sms service is reasonable quick, nice for monitoring during the night, just a quick sms on your smartwatch :-)

Pros

This service is amazing, you can define keywords on the monitoring to actually see if your website is up and is showing the proper content instead of an error, also I like the SSL check, it warns you when you are about to renew, superb!

Cons

Sorry, nothing to complain, you need to pay for shorter checks, in case you would like to check every minute, instead of 5 minutes, but its cheap, sorry, its not a con...

Reason for choosing Uptime.com

Try yourself and you will agree with me that you don't have to choose between other products.

Review Source

VR

Verified Reviewer  
Co-Founder and CMO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Most complete website monitoring solution"

March 6, 2019

5.0

We use Uptime to provide real-time monitoring information to our users. We're able to quickly identify and address issues on our platform, leading to increased customer satisfaction.

Pros

Email and SMS alerts in order to be notified as soon as one of our web services goes down. This is very useful for us as we're able to identify and resolve issues very quickly. Being able to personalize the look and feel of our website monitoring system is also very important for us.

Cons

Quite expensive pricing and lack of dedicated plan for early-stage startups. Also the documentation for the REST API could be improved, with exemples over what's possible with Uptime.

Review Source

RD

Raymund D.  
Operations  
Computer Software  
Used the software for: 2+ years

### "SMS Credit notifications"

March 10, 2020

5.0

Your technical support is doing a good job, listening to our issue and finding a solution for us.

Pros

Sending SMS messages and alerting us if any of our services are down.

Cons

On your subscription plans, it's a big difference (big jump) base on price from Business $64/mo to Enterprise $240/mo.

Review Source

VR

Verified Reviewer  
Full-stack Developer  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Great value for money"

October 26, 2018

3.0

I'm happy and looking forward to hearing the release of new features :D

Pros

As we are a small business we need just a basic monitor and Uptime gives us a flexible plan that adjusts to our needs. :D

Cons

I would like to use some more flexible javascript in some of my checkers

Review Source

Response from Uptime.com

October 29, 2018

Thank you for reviewing Uptime.com! We would be happy to take into consideration your suggestion for more flexible javascript. If you could please email support@uptime.com with more details on your request, we will be take look at developing.

Quentin S.  
Développeur web freelance  
Computer Software  
Used the software for: 6-12 months

### "Easy to setup, one of the most valuable tools for our businesses"

October 26, 2018

5.0

Quickly go back on your toes, and don't expect your users to contact you when your service goes dark!

Pros

It's really easy to setup: in a blink, you can ensure that all your services are up and running - and if not, you'll be able to react in a second and fix things. It became one of the most valuable tools for our services.

Cons

At first, I was a tiny bit reluctant about the pricing. Think twice. Does peace of mine really have a price?

Review Source

DS

Dale S.  
Devops  
Computer & Network Security  
Used the software for: 1-2 years

### "Fast way to get an external watch on our system."

August 31, 2018

5.0

Pros

It was simple to setup. They have all the documentation need to open up just what you need to access your system to monitor. It a great that it is free to start with so you can see if it will work for your company.

Cons

It only keeps 30 days record of that your system has done. Until you buy the pay version it only checks every 5 minutes. Other than that I love the product.

Review Source

MT

Millard T.  
Managed Cloud services tech  
Information Technology and Services  
Used the software for: 6-12 months

### "More or Less"

February 10, 2021

5.0

Pros

Good GUI and API allows for custom alerting. Maintenance mode is very functional and helps vs other services that only have suspend functionality.

Cons

When looking al all ping check down checks show as red but the line graph graphic is in the middle vs at the bottom for indicating no communication or dead ping

Review Source

Erik R.  
Chief Operations Officer  
Public Relations and Communications  
Used the software for: 2+ years

### "Uptime helps us Keeping the News Flowing"

October 3, 2018

5.0

Pros

The simplicity of the set up and reliable coverage for our websites. If we hit a snag we are alerted immediately so we can keep our clients information moving to their audience.

Cons

No issues to date with the software of support for any questions we may have about our network.

Review Source

James B.  
Digital Marketing Executive  
Religious Institutions  
Used the software for: Less than 6 months

### "Server issues - find out when!"

April 29, 2020

5.0

It's helped us track exactly when regular downtimes were occurring, and allowed the IS team to trace the issue with a lot more accuracy to target what was occurring during those times - making the process of finding a solution a lot quicker

Pros

We encountered significant server issues with our websites, and unfortunately our admins are based overseas, so the issues happened when they were asleep. We were able to generate reports for them to show the times that issues would continue to occur

Cons

For the lowest pricing level, it doesn't seem to offer much more than other free tools online will offer

Review Source

Adam R.  
Co-Founder/CEO  
Consumer Services  
Used the software for: Less than 6 months

### "Uptime is a simple to implement and thorough from a reporting standpoint. "

November 2, 2018

5.0

Pros

Loved how easy it was to get started. Took me about 60sec to pop my URL's in there and I was up and running.

Cons

There's not much to dislike - it's all very straight forward.

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "It does what it needs to do, and priced fairly"

March 15, 2019

5.0

Pros

Instant text notifications can't be beaten. Before you start getting the flurry of emails, you know.

Cons

Can't say there's anything the bothers me.

Review Source

DM

Damian M.  
Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Uptime Monitoring Review"

November 2, 2019

5.0

gave us great insight into a problem we were having with web servers going up and down

Pros

Simple to implement, easy to use to monitor our 80 web servers

Cons

I can't think of any cons to the software

Review Source

JM

Justin M.  
Marketing Manager  
E-Learning  
Used the software for: 1-2 years

### "Really good product"

February 9, 2021

5.0

I’ve had no issues with the company

Pros

This software has really helped with peace of mind that things will work in the background and will be informed if they’re not.

Cons

I would like it to be a bit more granular with particular parts of a page instead of the whole page.

Review Source

HF

Hector F.  
Manager  
  
Used the software for: 2+ years

### "Quick and Effective"

April 9, 2018

5.0

Pros

I like how quick you are able to see results for any web page. We constantly use this to monitor the status or do a quick check for our site.

Cons

Nothing. It is a great free tool that at the very least provides, at a glance, when there might be something not right.

Review Source

JS

Jacob S.  
Senior Engineer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easy way to make sure our application is responsive for users"

August 20, 2020

5.0

Pros

Setting up uptime was a quick process - just point it at a URL and it started giving us valuable data. There was even more once we set up some customized transactions that ensured that our login flow was working and completing in a reasonable amount of time. That combined with SMS and push notifications means I can be confident that our app is working, and if something happens with it, I know I'll be alerted to it faster than users could even reach out.

Cons

I'd love to see some additional lower-level metrics (CPU, Nginx Queue wait times, etc.), but honestly, I think that's a different product category all together. I appreciate the simple and straightforward nature of uptime.

Review Source

JG

Jane G.  
Owner  
  
Used the software for: 6-12 months

### "False downtime notifications, but easy to use"

May 12, 2018

3.0

Pros

Nice admin interface, easy to use and you can Pause uptime monitors, select different locations to monitor from, and get email notifications if a site goes down.

Cons

It's great when it works but I've seen a lot of false notifications come in for websites I monitor and Unreliable: I'll check the site while it's "down" and it's fine, so I'm not sure it's actually working properly. I monitored 10 sites for about 7 or 8 months and always got tons of downtime notifications that weren't true.

Review Source

WM

Wendee M.  
Director of IT  
Consumer Services  
Used the software for: 1-2 years

### "My review"

October 29, 2018

5.0

Before we started using Uptime we had no idea when our website was down - not a good thing.

Pros

I like the email notifications. When I am off or at home I am notified when something is not working!

Cons

There is really nothing I do not like about the software.

Review Source

DH

Dustin H.  
IT Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Product"

February 11, 2021

5.0

Pros

This product has been great for monitoring uptime for our various clients!

Cons

I can't think of any negative aspect of this software.

Review Source

JK

Jared K.  
Internal development Services  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great Product for Uptime monitoring "

November 5, 2018

5.0

Easy to configure, easy to test and validate outages. Great product that will instantly provide value to your company.

Pros

The array of checks available. The reporting. The RUM checks. The Support. The integrations. The API to pull data into custom dashboards.

Cons

Public status pages could be more configurable.

Review Source

VR

Verified Reviewer  
Développeur indépendant  
  
Used the software for: Less than 6 months

### "Customer support doesn't exist..."

February 7, 2018

3.0

Pros

It works well I don't have any complaint about the system, it is mostly customer support and how they handle the business.

Cons

Prices go up without notice and you find out on the invoices that it multiplies quickly.Customer support didn't even bother answer me. So keep your distances...

Review Source

CW

Calvin W.  
CEO  
Financial Services  
Used the software for: 1-2 years

### "Very useful service"

April 10, 2020

5.0

Easy to use and easy to run.

Pros

The software is easy to use and very reliable.

Cons

It serves the need. No major concerns. It is working and no problems.

Review Source