# AMPRO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AMPRO the right Maintenance Management solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/14932/AMPRO/reviews

---

AMPRO

4.3 (18)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of AMPRO

Ease of use

4.2

Customer Service

4.8

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alison M.  
Customer Service Representative  
  
Used the software for: 1-2 years

### "Thank you!"

May 25, 2018

4.0

Pros

It is a simple format which lets them cross-reference data efficiently. Easy with creating assets and subsets, The pricing is reasonable

Cons

Mobile application need to be a little better at editing the assets from mobile, other than that all is good.

Review Source

gB

grant B.  
escpo coordinator/ampro custodian  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "definitely getting better with all the new features"

August 28, 2017

4.0

onsite reporting with wireless, self test app on the way

Pros

Ampro has been adapted over time to suit our needs. we are very reliant on the features included in the software. Things we are looking at in the future are also being included to make the product better and more useful for our needs in the future.

Cons

crystal reports, if I need to add a column into a report I'd like to know how to do this myself so we don't have to bother Customer support all the time. also scripts it would be great to know how the scripts work so we can do simple scripts ourselves again so we don't have to bother Customer support.

Review Source

KC

Kevin C.  
Facilities Manager  
  
Used the software for: 1-2 years

### "Excellent product "

August 22, 2017

3.0

Pros

Ease of use and multiple users ,ability to upload documents. The ability to work with multiple pages and also the ability to customize searches .

Cons

Its not able to be connected to an IPad or mobile. It is also difficult to remove items once entered onto the database. would also like the option to send email reminders on important tasks

Review Source

RH

Ray H.  
Plant Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "I've been an AMPRO user for five years now, and still very happy indeed"

August 22, 2017

5.0

Pros

It has all the required functionality that you need from a CMMS package. But AMPRO's best feature is the simple user interface and very intuitive to use. It was the perfect platform for establishing CMMS within a team that was not particularly computer-savvy nor had used CMMS before. The support is 5-star

Cons

No real complaints, its the best CMMS I've used (the 4th in my career!) If I could change one thing, I would add some features to group-select and bulk-schedule multiple jobs in a single operation.

Review Source

JZ

Josh Z.  
Database Application Support Officer  
Paper & Forest Products  
Used the software for: 2+ years

### "A powerful tool without most of the legwork "

February 13, 2020

5.0

Pros

AMPRO allows users to achieve a lot without having to spend hours in front of a computer. Everything within is intuitively linked allowing for more detailed reporting. As more information is added to AMPRO over time, the end result becomes a comprehensive system that knows the ins and outs of your business. The support I've received whilst using this product is second to none.

Cons

While onboarding new users, initially things can be a little overwhelming for them. Some tasks are a little confusing the first time you run through them, for example adding a new reading type to assets. After doing it a couple of times though, the process kind of clicks.

Review Source

VV

Vladi V.  
Fleet Maintenance Manager  
Maritime  
Used the software for: 1-2 years

### "Happy AMPRO User"

February 18, 2020

4.0

Apart for the maintenance part we have manage to utilise the software for operations needs as well

Pros

Very good value for money! Excellent support!

Cons

Friendly usage! There is still need some more work to be done on the remote version

Reason for choosing AMPRO

Price

Switched from

[MEX Maintenance](https://www.capterra.com/p/56749/MEX/)

Better interface

Review Source

KP

Kevin P.  
Hospital engineer  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy as you want it to be"

February 21, 2020

4.0

It has really helped me organise my day better, by reminding me of maintenance that is required, as well as being able to document service records etc

Pros

It can be used as simple as you want or you can get complex.

Cons

The prompts that pop up, occasionally asking if you want to do something else

Review Source

RA

Robert A.  
Maintenance Supervisor  
Motion Pictures and Film  
Used the software for: 2+ years

### "Ampro user"

February 13, 2020

4.0

Use Ampro to judge equipment use and fails, search frequency

Pros

It relatively easy to use, clear, easy to input data

Cons

Print reports, how you have to format a search before printing

Review Source

TR

Tim R.  
Maintenance Manager  
Military  
Used the software for: 2+ years

### "Very easy to use software & great customer support"

August 23, 2017

5.0

ease of use, price, customer support.

Pros

The AMPRO software is very user friendly and easy to use. Multiple screens can be open at a time, additional fields can be added to asset type enabling more detailed information to be captured against an asset. Customer support is prompt by either email and or phone.

Review Source

CS

Chris S.  
ICT Manager  
Government Administration  
Used the software for: 2+ years

### "Have been using for our housing section - job cards for tradies, invoicing, stock management"

August 28, 2017

4.0

Inherited from a previous Council, hasd all our stock and all locations already configured

Pros

Stable, solid software, works well across our Citrix network on multiple sites with multiple users,

Cons

Has a difficult interface with much more facility they we use or know how to use. Need more training.

Review Source

BC

Bryanna C.  
Clerical & Administrative Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Overall very good, we purchased this for basic use which this software does well."

August 22, 2017

4.0

Job history & tracking

Pros

Easy to use, basic functionalities are really good, history of jobs against assets and contractors very useful.

Cons

Reporting module - not being able to modify or create your own report Email addresses listed on contacts can not be picked up when emailing out work orders Potential for maybe an inbuilt notification system when job requests etc are received

Review Source

BP

Brendan P.  
OPerations Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Easy to use. Customer service is efficient"

August 23, 2017

5.0

All our maintenance inspections and reports in one place and easy to look back on the history of each item

Pros

Having all our reports in one place. Crystal reports customisation by the development team is a really use tool. SQM database has made getting data out of our program easy. Asset management and inspections.

Cons

We have ipads, so if it was compatible with that it would be perfect. If we were able to complete inspections from our phone/ipad. While completing inspections being able to view current status of asset, ie jobs currently open, previous inspection results etc

Review Source

MN

Mile N.  
Facilities Manager  
Facilities Services  
Used the software for: 1-2 years

### "User friendly and fully functional to meet business requirements. Excellent Support "

August 28, 2017

5.0

streamlining report process extracting the required data for budgeting purposes

Pros

Easy to use creating assets / sub sets / contractor and work order capabilities, excellent support and reporting modules are great

Cons

Not much to report except ipad, tablet capabilities. Email address to contacts for work order distribution although yet to trial Notifier

Review Source

RA

Richard A.  
Director  
Maritime  
Used the software for: 1-2 years

### "AMPRO-FEL"

March 1, 2020

4.0

Our biggest issue is getting the right information from out on the field. This software has allowed us to catalogue all parts which reduces time-frame for delivery and in getting the right bits from the get go.

Pros

The software is fairly intuitive and allowed us to catalogue our parts inventory giving us instant access to required specs for tracking and ordering the right components.

Cons

Some of the help content needs a little more elaboration.

Review Source

WW

Wendy W.  
Administration assistant  
  
Used the software for: 1-2 years

### "I have found David's support invaluable to get us up and running with the program."

August 22, 2017

4.0

Pros

Ampro is easy to use and support is always there if you need it. It is well set out in a simple and organised manner.

Cons

I am not happy with the repeated error messages that pop up. I find the reports section a little restrictive.

Review Source

DM

Debbie M.  
Admin Manager  
Real Estate  
Used the software for: 2+ years

### "We've been using Ampro for over 10 years"

February 17, 2020

5.0

Tracking inspections and equipment service Billing against quotes Purchase orders

Pros

Logical setup and wonderful customer service

Cons

Nothing in particular and I don't have anything else to add

Review Source

jH

john H.  
Engineering Manager  
Food & Beverages  
Used the software for: 1-2 years

### "easy system to use"

August 23, 2017

4.0

some detailed reports for OEE

Pros

It seems to well synchronized in order that we can cross reference data. Simple format, The asset listing is an easy tree structure and allows for good detail

Cons

I don't like the fact that there is no easy Archiving of records, to allow us to have a clean sheet if we want to add additional information to be more accurate, we have old records that cloud the issue. I would like to drag assets from one location to another more easily

Review Source

BB

Bruce B.  
Project Manager  
Utilities  
Used the software for: 2+ years

### "Ampro - Use in Water Treatment Plant"

February 23, 2020

4.0

AMPRO has provided and effective planning and data storage tool and has completely satisfied the asset owner requirements.

Pros

The software follows a logical work process.

Cons

Like all software, you need to continually use it to retain your confidence.

Review Source

Similar Products

Featured