# MyVCM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MyVCM Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/149324/MyVCM/reviews

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# 

 MyVCM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MyVCM

## What is MyVCM?

Ostendio's MyVCM is a compliance and information management software helping companies comply with any standard from SOC 2 to HITRUST, FedRAMP to HIPAA. We are able to cross-walk evidence across multiple standards while building, maintaining, and operationalizing your entire security program. MyVCM allows our customers to demonstrate real-time security and compliance through reports and dashboards and provides a single place to manage policies, training, assets, and disaster recovery plans.

## What is MyVCM used for?

[Audit](https://www.capterra.com/audit-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Integrated Risk Management](https://www.capterra.com/integrated-risk-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$199.5

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MyVCM

4.5 (11)

VS.

[4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/)

Starting Price

$199.5

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (11)

Ease Of Use

4.1 (212)

Value For Money

4.4 (11)

Value For Money

4.4 (201)

Customer Service

4.8 (11)

Customer Service

4.4 (198)

## MyVCM alternatives

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

[4.6 (39)](https://www.capterra.com/p/151388/StandardFusion/reviews/)

Starting price

Contact vendor for pricing

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (23)](https://www.capterra.com/p/195786/CyberOne/reviews/)

Starting price

$6500.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audit Planning

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

Compliance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Dashboard

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Forms Management

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

Risk Assessment

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

MyVCM 58 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Investigate and take action at root cause or error in processes to prevent recurring issues

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Protect sensitive data for digital privacy

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Manage product specific documents in a categorized order

Automated handling of non-compliant EDI transmissions.

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Software designed for the healthcare industry

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

Ensure internal objectives and compliance with policies are met

Guidelines set by the International Organization for Standardization

Identify and respond to unexpected problems or failures (ie. "negative events")

Manage risks related to IT systems

Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation

Access software remotely via mobile devices

Manage risk that occurs from systems failure or inadequate processes

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Create, manage, and track policies and procedures within an organization

Train and educate employees on existing and/or new procedures and policies

Predict future data based on historical data sets

Analyze and gain insights into data in real-time

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Notifying as a warning or reminder of a potential or imminent hazard

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Reporting of risks associated with specific actions, events, or entities

Assess and score risks using risk matrices

Regulations on a company's internal process when dealing with financial reporting

Securely stores data to prevent data loss or breaches

Systematic evaluation of the security of a company's overall security system and situation

Allow users to access multiple services after entering their login credentials once

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track employee/learner's progression through training programs

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (11)

4.4

Based on 11 reviews

## Pricing

Value for money

4.4 (11)

Basic

$199.50

Per Month

Value for money

4.4 (11)

4.4

Based on 11 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

OneLogin](https://www.capterra.com/p/114110/OneLogin/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (11)

4.8

Based on 11 reviews

## User reviews

Overall rating

4.5

Based on 11 reviews

Filter by rating

5(7)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CW

Christopher W.

Partner

Information Technology and Services

### "Excellent for End Customers Looking to Operationalize - Less Exciting for Auditors"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 6, 2021

Our experience with MyVCM was satisfactory although disappointing the audit-focused features were so far behind the end-customer facing ones. We would strongly recommend MyVCM to companies looking to operationalize their IT compliance burdens, but we would not recommend MyVCM to strictly audit firms looking for workflow improvements.

Pros

The framework cross-walk is a critical feature of the product and one where it excels. The ability to apply multiple frameworks and see the minimum control set needed to satisfy all the frameworks is essential to managing compliance in 2021.

Cons

MyVCM was initially presented to us as, an auditing firm, as a way to help operationalize our auditing and facilitate lead generation. It was a significant financial risk, but the framework crosswalk was a deal-maker. As we continued to use MyVCM, it became clear the auditor experience was still evolving and not at a comparable maturity level to the end-customer facing components. This was a significant expectation mismatch.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kim H.

CTO

Health, Wellness and Fitness

### "Still implementing, but so far so good"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 8, 2020

We are a "growing teenage startup" that has to make the transition into a larger and more organized company. SOC2 Type 2 is our goal, but honestly we wouldn't have known how to really get going. Ostendio's professional services have thus far exceeded expectations, the advice they've provided coupled with the real work they've done has 100% enabled us to start this journey with a good probability of success.

Pros

The best features (so far) have been the similarity of the interface between its various sections, making it easier for all users to learn. Thusfar, we haven't had difficulties getting people trained and using the system—and having people use the system is crucial because spotty use will lead to future problems.

Cons

Finding features can be challenging, but folks can be trained. The email notification system is nearly too much, some of our people aren't really paying attention and it might help if we could modify the email so we can highlight do-not-ignore action items. We're not yet into routine use of the software but can see a place for a look-ahead calendar to help with planning upcoming audits, document reviews, and other scheduled tasks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Sydney P.

Security and Compliance Specialist

Information Technology and Services

### "Overall, a very useful tool in the Security and Compliance realm."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 17, 2020

MyVCM really guided the build of our structured Security and Compliance program. It provided the path and next steps we needed when we weren't sure if we were documenting enough, what to document, and what to make sure was covered in our policies. Now, with a S&C Program built, the product helps us maintain our program in an efficient way.

Pros

The product is pretty easy to use, and it has integrated very well into our company. Customer service has been excellent and super helpful any time we have questions!

Cons

More flexibility with the documents and projects would be nice. Tracking evidence is very important, so a way to add emails and documents that don't need annual review to a policy or project would make the product even better in my opinion.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alec Z.

CTO

Hospital & Health Care

### "Straightforward way to implement a well-tracked compliance program"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 18, 2019

MyVCM has allowed our small organization to implement a solid compliance program starting as early as 10 employees, and now scaling to 30-40 individuals tracked and many systems and assets. I assume MyVCM will be able to cover us as we scale to 50-100 or more individuals as well.

Pros

Makes it easy to manage policies, run risk assessments, establish recurring audit tasks, and record and track compliance across an organization. Good and proactive support from the company, and the company and founder clearly care about the product and the mission and are actively introducing new useful features from their deep domain knowledge.

Cons

The UX flows are somewhat unintuitive at times, and the product can be complex with significant learning curve. Compliance is complicated, so it's understandable... but could be better. They offer policy templates as well, but they contain some typos and aren't fully harmonized with each other.

Alternatives considered

[HIPAA One](https://www.capterra.com/p/130826/HIPAA-One/)

Reasons for choosing MyVCM

Product flexibility and coverage, professionalism, dedication to creating a great product, and support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Michael C.

Architect

Health, Wellness and Fitness

### "MyVCM for HIPAA"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 13, 2019

Pros

The best part about this product is it allows you to create trainings for your team to stay compliant.

Cons

Would be nice if things were more auto created for you.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JN

Jim N.

Systems Administrator

Health, Wellness and Fitness

### "Solid Product that really helped our certification process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2019

MyVCM is facilitating and enabling our certification process for SOC II and HITRUST. It holds all of our polices and procedures, as well as the evidence we post supporting our implementation. MyVCM also contains the assessment questionnaire that we use as a gauge to determine how far along we are in the compliance implementation process.

Pros

Ease of use and features. Easy to set up users, assign them documents, then record who has acknowledged receipt of said documents. Documents can either be stored as document files or links to documents on other storage platforms. The roles of approver, custodian and customer allow for routing flexibility when processing policy documents.

Cons

No real pain points to relate. I would like to be able to make more changes to policies without triggering a policy update process, but that would somewhat defeat the purpose of a protected policy system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OS

Oscar S.

Information Security Officer

Medical Devices

### "Feature-Rich Product That's Constantly Improving On Itself"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 29, 2019

Pros

MyVCM provides a wide range of functionality and modules built-in that grants us all the tools we need to build our security framework. On top of that, Ostendio is very receptive to customer feedback and is constantly incorporating new features and improvements based on that feedback. So, what I like the most about this product is the functionality that is continually improved upon.

Cons

The policy and procedural templates that come with Standard licensing is sub-par and required a lot of adjustment to make usable. Once we upgraded to Premium licensing, we gained access to the Premium Templates which are phenomenal.

Reasons for choosing MyVCM

During the initial Sales process, the CEO of Ostendio joined some of the conference calls and was very hands on throughout the process. The commitment that Ostendio showed early on was what really drew us in, then the feature rich product sealed the deal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2019

Oscar, Thanks for the kind words. As you know, we love to get feedback and continuously work to keep improving MyVCM. We look forward to working with you for many years to come. All the best, JM Sr. Customer Success Manager

CS

Cassey S.

Facility Security Officer

Information Technology and Services

### "MyVCM was key to both establishing and maintaining our security program."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2019

Building a security program from scratch is extremely overwhelming. Especially when it's not your primary function within an organization and you have no security experience. MyVCM breaks down the steps into manageable tasks and then gives you the tools you need to maintain the program. I tell the system what training and policies apply to which employees and the system does the rest. My team gets reminders for actions and I can pull reports at any time.

Pros

It can assist anyone in building and maintaining a security program. You don't have to be a security professional to use the tool. The tool provides training and document templates. The tool makes managing - training, audits and other security activities - easy. The software is consistent and easy to use. The support team us always friendly and super responsive.

Cons

It can sometimes be confusing what needs to be completed on certain action items. For example, when a document has met it's expiration date there is an action for the owner to review the document. The owner needs to review the document and push out the due date another year - I didn't find this to be intuitive but I can see why it was designed that way to provide additional flexibility.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 2, 2019

Cassey, Building a security program is very overwhelming, so we are happy MyVCM helped break everything up into manageable pieces. We look forward to helping out everywhere we can. Thanks! All the best, JM Sr. Customer Success Manager

KR

Keaton R.

Co-Founder, Compliance Officer

Health, Wellness and Fitness

### "Excellent team and product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 27, 2019

My VCM helped us get our compliance program up and running including organizing our ticketing and audit systems as well as helping us put substance to our policies and procedures.

Pros

During the sales process we were met with excellent customer service. The Ostendio team was friendly, informative, patient, and thorough with our onboarding and responded personally to every question that we had. I highly recommend this team to anyone!

Cons

The software is extremely robust and has many varieties of features. Our team is very small and the extent to which we actually ended up using the software was limited. For any mid size or large organization, highly recommend this tool.

Alternatives considered

[Healthcare Compliance Software](https://www.capterra.com/p/33388/HIPAA-Compliance-Software/)

Reasons for choosing MyVCM

The sales and customer service team

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2019

Keaton, We are happy you found our customer service helpful and valuable. We always strive to make sure our customers feel supported. All the best, JM Sr. Customer Success Manager

MM

Michelle M.

Director of Compliance

Information Technology and Services

### "Director of Compliance"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 26, 2019

Excellent, the interaction with the staff, rep is my main contact is always helpful and a pleasure to work with each week.

Pros

The ability to train and verify employee training. Creating the documentation library with update/annual review reminders

Cons

Flexibility on including outside videos for training

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2019

Michelle, Thank you for those kind words, it has been a true pleasure working with you one on one these last couple of months. Ostendio will always be here to help whenever you need it. All the best, JM Sr. Customer Success Manager

MM

Michael M.

IT Operations Manager

Hospital & Health Care

### "A valued team member MyVCM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2019

When we contracted with Ostendio, we thought what a smart choice we made, and we were right as the software is amazing. What we didn't fully understand at that point was the wonderful partnership we were engaging in with Ostendio. The team at Ostendio has provided us with the needed expertise to help shore up our compliance stance.

Pros

Once built the software provides assurance that our compliance documents are reviewed, updated and evidence provided - checking off compliance boxes is a huge win for our business.

Cons

There is a slight learning curve which can be a drawback, however the customer service and on-boarding team at Ostendio provided amazing training and support to get us going quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2019

Michael, We are happy to have been there with you every step of the way as you got your security program up and running. We look forward seeing you progress and working with you. All the best, JM Sr. Customer Success Manager

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)