--- title: "CMDBuild Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CMDBuild the right EAM solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/149326/CMDBuild/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- CMDBuild 4.3 (13) [View alternatives](https://www.capterra.com/p/149326/CMDBuild/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of CMDBuild Ease of use 3.6 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Verified Reviewer Technical lead Used the software for: 1-3 years ### "Good asset management tool" January 21, 2020 4.0 Good Asset management tool Pros It is "Opensource".. Database modeling, workflow, connectors for external systems all in one product and most important thing is we can track the complete life cycle of the asset Cons There is scope of improvement in user interface Review Source R Reviewer Engineer Used the software for: 3-5 years ### "creating an application in cmdbuild does not have to be a programmer" April 12, 2021 5.0 my experience using cmdbuild was so good. although my basic is informatics, but I am not very good at programming, this cmdbuild makes it easy for me to build asset management applications without having to understand more deeply in programming Pros what I like the most about cmdbuild is that I only need to configure it to create an asset management application. no need to be programming. just do the configuration so I can design the asset management application according to what I need. Cons What did I least about this software is that when I want to display a dashboard that matches my data, I have to first create a function in postgresql. The sample function provided from cmdbuild already exists, but it should be reproduced so that it can be used without having to create your own function. Review Source R Reviewer IT-Administrator Used the software for: I used a free trial ### "Good all in one Solution" February 8, 2022 3.0 Pros It got nearly all features that you want from a solution like this. Cons No Autodiscover of clients and Software. License-Managment is quite painful this way. Review Source R Reviewer Web developer Used the software for: 3-5 years ### "Excellent data model" April 13, 2021 4.0 We set up our own custom data model in CMDBuild. Expanding and changing it has been very easy. Pros The data model is incredibly flexible, fast and easy to set up. Cons A little hard to install if you are not familiar with it. Documentation on more advanced concepts are a little bit lacking, like how to set up your own context menus, forms, dashboards, advanced views and reports. Review Source R Reviewer SysAdmin Used the software for: 3-5 years ### "Great flexible and customizable tool for asset inventory" December 15, 2023 4.0 Overall, CMDBuild is a very flexible and fully customizable solution for keeping track of your assets and to even create custom dataflow and alerts. The data model on which is it build is extremely customizable, so that you can really achieve a fully tailored made solution for your company. The support is also very friendly and responsive. Pros CMDBuild is built on top of of a Postregres database that gives you incredible flexibility. Some features, e.g. version history of the changes on a single field level, are included out-of-the-box. Cons The GUI can be sometimes overwhelming given the huge amount of information that is sometimes displayed. It can all be customized, although it requires some time. Review Source R Reviewer director Used the software for: Less than 1 year ### "Flexible solution for storing a wide variety of company data" July 25, 2019 4.0 The new 30/3.1 versie is very usable already but regularly bugs need to be fixed. New bugfix versions are release often. I am very pleased with the helpdesk: they are reponsive and helpfull, also they communicate with the developpers to get annoying bugs fixed quickly. Pros It is very easy to create forms with related database tables. Also the relationship between de tables may be defined in an easy way. The software is very flexible and customizable. I have not used half of all options. Cons Documentation is always a problem. Although quite some documentation is available, it lacks concrete instructions on how to get complex matters working. Review Source R Reviewer Architect Software Used the software for: I used a free trial ### "Simple and Easy to configure" June 21, 2021 4.0 Pros Easy to start-with, understanding the product is simple. To much expertise is not required to work with the product. Cons UI feel outdated. Not aligning with the current trend. Reports can be more detailed Review Source R Reviewer Principal Software Engineer Used the software for: 1-3 years ### "Review" July 12, 2019 4.0 We are using the software for asset management to get away from having a hundred different excel documents. I like using the software overall once I was able to get it up and running. The continued updates are definitely welcome. Pros It is very robust and handles all of our asset management needs. Cons Steep learning curve when starting out. Setting up a custom solution on your own is daunting. Review Source R Reviewer Software Engineer Used the software for: Less than 1 year ### "A great, flexible tool " July 15, 2019 4.0 Pros CMDBuild is a one of kind tool. It is incredibly powerful and flexible. There is a lot of use cases than can take advantage of using CMDBuild (and OpenMaint as well). It can be a little bit overwhelming at first contact as it is vast and feature-rich and extremely configurable. Cons It is not easy to install and configure. With previous version we struggled integrating it with BimServer and GIS. The documentation is sometimes not sufficiently clear or complete. Review Source R Reviewer ### "CMDBuild - great opensource assets management tool" May 17, 2017 5.0 A bit hard to install and configure but once it's done it goes very smooth. It's very robust and efficient. It's not too hard to configure my own reports (through an external tool - Jasper reports) and dashboards. Even creating a new workflow is doable, upon some support from the maintainer. Overall is a great tool, also because it's free to download and to use. Pros AGPL licence, customisation features, mobile app Cons Some features (mobile app, GUI framework...) are available only upon purchase of the annual subscription Review Source R Reviewer Manager Used the software for: I used a free trial ### "Use and setup" April 14, 2021 5.0 As a free user, it meets all the requirements I expected from it. For deployment in larger companies, it is definitely necessary to choose the paid version with technical support. Pros The software has a wide range of customization options. Possibility to solve any processes in the company. The user interface is excellent after update. Cons Requires relatively deep knowledge of the correct program settings. Review Source R Reviewer Researcher Used the software for: I used a free trial ### "Fully customisable" July 16, 2019 5.0 It is a very powerful instruments, with many options for connecting BIM and GIS servers Pros It is customisable and up to date. Many possibilities of integrating third-party software. Cons Maybe not so easy to use (in administration mode and during customisation) at the beginning. Review Source R Reviewer Partner Used the software for: I used a free trial ### "CMD Build" July 17, 2019 5.0 Pros Easy to use and andrestand the workflow. Script with relations and cardinality. Cons Even though, I understand and love the use of technical verb as "Cardinality". I think it could be better to have a much neutral use of words for general users. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.