Who Uses This Software?

All the features you want, none of the extra cost. Robly is perfect for beginners and experts alike.


Average Ratings

378 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Robly
  • www.robly.com/
  • Founded 2012
  • United States

About Robly

Robly is a leading innovator in email marketing and marketing automation. Boost your open rates by up to 50% using our proprietary OpenGen and Robly AI technologies. Robly's signature Exit-Intent technology is proven to grow your email list up to 4 times faster than traditional signup forms. Use our A/B and multi-variant testing to optimize open and click through rates. Our design team will build you a free custom, mobile-responsive template and have you up and running in one hour.


Robly Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

Robly Reviews Recently Reviewed!


It's easy to learn, has great features and has become our go-to email tool.

Jun 09, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We have multiple users with varying degrees of experience and ability to work with software, and all were able to pick up on Robly very quickly. As a non-profit organization, the price couldn't be beat and the platform is much more stable than others we've used. It doesn't crash and WYSISWYG. The analytics are superb and Robly's Open Gen & AI features have seriously reduced the number of unsubscribes for us. Best of all, their customer service is truly superb with immediate responses via online chat. For users comfortable with online platforms, there is a lot of customization available.

Cons: Robly does not provide the ability to create set color palettes, which means users have to manually enter every color code in each element of every email. That really slows things down and results in less consistency in the look of email blasts as users enter their own color schemes, instead of being able to draw from a palette template. Robly has a very limited selection of ready made mobile responsive templates, but there is plenty of functionality to create your own. The other "missing feature" is the ability to create multiple user IDs. Everyone uses the same login and there's no way to tell who worked on what campaign.

Overall: Because it's easy to use, we were able to get a higher rate of adoption within our organization. Our campaigns also saw far fewer unsubscribes thanks to Robly's more sophisticated delivery system, which can "learn" when subscribers tend to open their emails and deliver accordingly. Also, it's been a big time saver because we can set emails to re-send to subscribers who have not opened their emails on the first or second tries. We have more opens, more click-throughs and better engagement using Robly. It's also very customizable and easy to work with, but there are standard templates for users who are less experienced with such platforms. In addition, we've saved a lot of money using Robly for a subscriber list of 10,000 or under, compared to other email services.

Capterra loader

Modern and Beginner Friendly

Jan 28, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We migrated to Robly because it was far less expensive than other leading mass email providers at the time, and because the the user interface was modern, responsive and easy to make brilliant looking emails. Many drag and drop options and templates to get your wheels spinning, and unique tools (at the time), such as having an email archive browsable on the web, auto-posting to facebook/twitter, auto-resending to non-openers. A/B email testing. Customer support was very responsive, as we joined them early in their creation, we found several bugs that were fixed relatively quickly.

Cons: Not a fault of this software, but changes to Facebook API has caused the auto-facebook posting to be completely useless. Also, their complex code, which works great with drag and drop, is difficult to complete/fix for various email clients, and makes custom HTML sections relatively a wild west. For instance, Robly does a great job at providing many if/else statements for various email clients, so the drag and drop elements look great in most clients, however, if you need something more advanced, or need to drop a large table of data into something, you lose all that, and your email will not display correctly in email clients unless you are able to re-create all those if/else client code variations, which is a nightmare! It'd be nice if it could still maintain all that even when using custom HTML.

Overall: Robly has a very good emailer and email builder, and allows for management of all your mass email needs. And it's priced very competitively. Does require a little know how, to break out of their drag/drop, but overall, Robly is a great place to start.

Very easy to use in Robly!.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
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Comments: Robly is a very appropriate software for business use, it has helped me a lot to distribute Email in a fast way on the products that I promote, it is excellent and it gives me a good stability in its platform.

Pros: Robly is very easy to use, with just a couple of design steps in the Email, you'll have it ready with a nice design and colors that personalize it in a better way. Since I started using Robly I realized how easy it is to promote my products by sending Email.

Cons: I do not like the prices of Robly, they are very high and do not allow access to promotions or plans that unlock many of the functions necessary for a full use of the program, I would like to lower prices or adapt them to a better rate so allow many users to buy them.

Robly is GENIUS

Sep 29, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love that we can send emails to specific lists of people. I love the branded emails that have our colors imprinted, our logo displayed, and pictures from our website! I really enjoy the data capturing and the brilliance of the re-sending software. The fact that they can send emails at time that people are most likely to open emails, specific to that individual, is sheer genius.

Cons: Because I use Bitly, seeing which links are clicked in the emails can be difficult. I wish it would display the word that was hyperlinked as well as the link itself and allow me to click on it so I can go to the site and verify. I also would like to be able to expand the size of pictures using a dragging feature in the corners of the picture rather than manually editing it. Manually editing makes it difficult to get pictures on the same line if they're of different dimensions.

Overall: Robly saves me so much time and energy when sending out content to our email list. The ability to send emails at specific times and resend emails using a different subject title when our first email was unopened is simply brilliant. I can track who opened which email and see the true value of our content for our subscribers. In short, I love Robly and am so thankful we switched from Constant Contact to start working with the Robly team! I've trained other staff in how to use it and now other staff members are sending out emails left and right! LOVE IT! The only suggestion I would have to the Robly team is to make it possible to edit the size of pictures in an easier way (like dragging the dimensions of the picture rather than manually editing them) so we can make pictures as big as we want! Other than that, I love the service and am extremely satisfied!

Recommendations to other buyers: Robly is awesome and I love it :) I would suggest having one person train with the Robly team and then have them teach other staff members how to utilize the software. It's straight forward and very user friendly.

Robly crushes the competition

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: Robly is extremely easy to use and provides an excellent value for those with a tight budget. Generating analytic reports (open rates, clickthrough rates, etc) is simple. Segmenting lists by user interaction is also a breeze.

Cons: I have not had a negative experience with Robly.

Overall: Our company used Constant Contact, and then MailChimp, as our email newsletter manager. I almost never accept unsolicited sales calls but the representative from Robly was so personable and knowledgeable of the product, I had to check it out. I am glad I did. In addition to having a superior product, their customer service has been excellent. They are quick to respond to questions and aren't satisfied until you are.

Capterra loader

Very interesting and functional.

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: When entering the world of email marketing, I was overwhelming everything on the market is offered, of many types, since I tried Robly, I was much more clear the power that has the email from your platform, they offer you all the strategies in a simple way and with the peace of mind that will not come with problems when executing it. I also like that they allow you to optimize all the campaigns you have to obtain the best results in your business model. Another aspect that I like a lot, is the detail in the statistics put at your disposal, you can evaluate after each campaign you design, since what type of device was seen and whether or not they accessed the content that you offered in the emails, it is really very good

Cons: I have no complaints about its functionality or the scope of its marketing tools, you will hardly find a commercial option in the market that offers you a money / effect relationship like Robly, I am sure that they are going in the right direction.

Overall: Since we started with the implementation of Robly, we increased visits to our portal, at the same time, because it was a podcast, we achieved a greater number of reproductions, which also allowed us to get to know our visitors, to know what country they are accessing to. to be able to offer a different and personalized experience to your emails and your social networks. We are very satisfied since its implementation, and it is so simple that we can do it several people at the same time.

Exceeds the functions.

Jan 19, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
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Comments: Robly has helped me a lot, previously I had problems with Email using other software, Emails took a long time to reach the client and the delay caused us to lose a lot, since I used Robly I had very good progress.

Pros: I like Robly because it exceeds the functions of many software, there is much more diversity, I would even say that Robly greatly exceeds Constant Contact, using Robly is a way to make Emails and comply with Marketing in a simple and fast way Without making so much effort, Robly is perfect and I hope it stays that way.

Cons: I do not like the prices of Robly, at first I did not touch another and had to pay the high prices, but I think they should lower the rates, the last plans with more access and more benefits to the program exceed.

Almost perfect, but a great deal for the price.

Oct 11, 2016
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's stable, not glitchy. It sometimes shows up differently on different platforms, such as Windows and Mac, but overall, it's more consistent than others. It's easy to learn. It has great analytics capability.

Cons: If you have to follow certain style guidelines with fonts, color, spacing, etc., it's a bit more labor intensive because you can't create a palette to work from. You have to input hex codes and work with the built-in formatting. In some cases, you can access the code to make changes, but that takes a skill level most of our users don't have.

Overall: The customer service is hands down, the best. The product is excellent but it could still use a few features to make life a bit easier for the less tech-savvy in our organization, such as allowing for standardized color palettes or more flexibility with the mobile-responsive templates. However, all of our users learned quickly and are making great use of Robly, and the analytics are a huge plus.

Recommendations to other buyers: Overall, I thought this was a bit of a risk since Robly was new and unfamiliar - but I thought it was worth taking a chance given the pricing and the level of support. On some levels, it could be less labor intensive, especially if you don't work with the same template(s) all the the time. But Robly seems to be responsive in adding features. Overall, it's been well worth the jump from the better known, more established email software services out there.

Works Great for Our Nonprofit!

Dec 05, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: We use this for The Junior League of Boca Raton and for our use and budget it works great! I also used it a boutique agency I worked for and it was great for our company newsletter and for some of our clients too. I think it is much better than Constant Contact.

Pros: Compared to competitors, the interface is much easier to use. I feel that the templates they provide give great options and I believe for a small fee they will design a custom template for your organization/business which is totally worth it. The OpenGen feature is pretty unique and haven't seen anything like it on other e-marketing programs. It allows you to re-send the same email (even with a new subject line) to those that did not open it the first time. It greatly increases open rates and click-through rate. Overall it is much more flexible and easy to use and drag and drop text and images. They have a great widget too to collect and grow your email database for Facebook and website.

Cons: It doesn't (at least at this point) have the ability to auto-send messages on birthdays, anniversaries, etc.

Easy to Use ans Awesome Customer Service

Feb 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of Use

Beautiful Templates

Great Customer Service

Easily Accessible Metrics

Ability to Segment

AI and Open Gen Functionality

Cons: No Event Functionality

Overall: We LOVE the Robly email platform (we were previously using Constant Contact). The Open-Gen and AI features have boosted our open rates for all of our clients. Emails are easy to create and customize. Their competitors feel antiquated by comparison. The customer support is great- fast response, good insight, great online resources. I would also say that they take a collaborative approach to helping their customers. I have worked with several different Robly team members and they all seem to share this mentality. I have also received several touches to see if I have any improvement suggestions.

The downside: There is no event functionality built in like some of the other platforms. I have communicated this to Robly and I understand that they are working on adding this functionality. In the meantime, we are using another solution to fill this gap.

Great product for the price

Nov 14, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Robly is easy to use and the emails always look clean. User management is easy and the OpenGen gets a better open rate on the most important messaging.

Cons: It would be better if Robly's user management could integrate with other software platforms. We use a WordPress website and CiviCRM, neither of which seem to have customized options for Robly. Billing notifications have been spotty. I added our Director of Finance to automatically receive billing notifications, and it worked for 6 months, but suddenly stopped.

Very good control of each Email Marketing.

Apr 17, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
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Comments: I have benefited from the use of Robly because I have noticed that nowadays I have established a better use in Email Marketing, nowadays in my company we receive many subscriptions daily, and with Robly we have been able to control that saturation.

Pros: Robly is a software that only focuses on Email Marketing, but, the detail that gives something positive are its prices, robly prices are too low, many times I think they are giving away their functions, but I hope they continue with those prices.

Cons: I do not like that the emails of Robly delay so much in arriving, in several occasions that wait so that the Email arrives, it becomes a too annoying wait, I would like that the platform was faster.

Robly has exact goals.

May 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
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Pros: The most lucrative characteristics of Robly and those that can be more profit, would be the automatic configuration that Robly has to control the traffic that may be with respect to subscriptions, it is quite nice that this option exists to leave in automatic period all the configuration of the advertising campaign.

Cons: I have no complaints from Robly, the truth is that it has been a software that has behaved to measure and has achieved excellent innovations at the structural level and at the business level, in this way I think that Robly is very well designed to achieve clear objectives and obtain results both short and long term.

The speed of delivery of each mail is satisfactory.

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Comments: I have benefited from the use of Robly in my company, first, it is a fairly basic platform where you can easily navigate and reactivate any email, and second, because you have established a certain priority with a client, sending emails instantly and none have to wait so long.

Pros: There are several things that I like very much about Robly, but there is a specific one that has called me a lot of attention, and it is the brevity in which it delivers the mail, it is very fast sending and receiving.

Cons: I do not like that Robly has high prices, this is the factor that I hate most of any software / platform, which exaggerate with the prices and do not offer more adapted and easy to pay prices.

Flexible cloud-based email marketing and automation system.

Aug 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The elegant, flexible and user-friendly graphical interface helps you use the application without much of technical knowledge. You can send newsletters and check the open rates of messages or emails. They provide a lot of custom templates, and you can access and edit them via tablet, phone or desktop PCs. If you face any operational or design issues, you can connect to the customer service team who are in fact very quick in response. You don't require any coding knowledge to design professional emails with ease. From your website itself, the email addresses are collected for preparing promotional lists. The Robust AI enables to auto send emails while a prospect opens their promotional emails or newsletters. You can import contacts from constant contact, or through excel lists. Provides great analytical features. The application helps you improve open rates as well as the click-through rates. Provide instant billing notifications.

Cons: It is difficult to create color palettes. The application is quite expensive. It is a very tough and time-consuming process to edit campaigns.

Robly has a good automation for shipping at the right time.

Mar 12, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Comments: The use of Robly has helped me a lot because I have managed to work in my company without worrying about when to send emails, since Robly does this work in an automated, very efficient and beneficial way.

Pros: What I like most about Robly is that it comes with an artificial intelligence that automatically determines and sends its email marketing campaigns to its target users and prospects at the right time.

Cons: The function called Robly AI, responsible for showing the history and progress of an advertising campaign, and sending emails at the best time, does not work properly, since it does not always show the correct history.

A better stability and tour of Email.

Apr 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
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Comments: The use that I am giving to Robly has benefited me a lot because previously my company suffered from a lack of control in the subscriptions, they were totally disorganized and nothing was understood at all. Since Robly was implemented, there is better stability in Email Marketing.

Pros: Robly is very good because the functions it has, do not require a long term knowledge, but with a minimum practice, it can be established to use it at any time.

Cons: I do not like that Robly has such high prices, its functions are quite basic but it has a strong impact on the enterprise profit, and I would like it to be cheaper for any client.

Very good automation, Robly does all the work.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The use of Robly within my company, has caused it to have a better stability and automation when sending an email, no need to do anything else because in my company, Marketing is managed by Robly.

Pros: Robly is very quick to send emails, perfect marketing very well in any company, it is very fast and efficient to send emails from this platform because everything is done automatically with a new subscriber.

Cons: Robly prices are terrible, and I mean they are really expensive, I would like this software to consider that it has very good features to offer its customers and it is better to lower prices.

Capterra loader

Robly is great email campaign software

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is exceedingly friendly and easy to adapt. It has a best widget tool which allows you to collect and grow your email database for different websites, especially for Facebook. Drag and Drop feature makes everything easier. Reporting and analytics is helpful. Robly is being used for 1.5 year as a main email marketing application in our company.

Cons: Sometimes it is so difficult to edit campaigns and sometimes it shows error when you are sending mass emails.

it has the lack of screen-sharing feature.

Lack of the mobile version.

The best email marketing tool

Jul 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Robly is a powerful application that makes it easy to create beautiful newsletters. The tracking and reporting functions are top notch and very helpful. My favorite thing about Robly is the ability to automatically re-send an email a few days later to the recipients that never opened the first one. We experienced a much greater level of customer engagement by doing this.

Cons: I have had no negative issues while using Robly.

An easy service to navigate but could use a little tweaking

May 30, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: In my time using Robly it has always done what I needed it to do. There are little tweaks I have asked for because I feel there is a tone of potential to improve the platform. However, it is extremely user-friendly, super presentable, and has an array of templates that help instruct new email marketers. Their team is very responsive and is always there to give me an answer to a problem I'm having.

Cons: Not all fonts they provide function on standard email servers which will make your emails look vastly different when they arrive to your clients. There is no mobile editor for email structuring so you are kind of at the will of the layout how it all turns out. This last part is not really a con because no other service offers this that I have found, but I would love it if they would allow overlapping images for logos over backdrops and things of that sort or in general offer a variety of design options that make them stand out from the competition. Regardless of these, I am still very pleased with the service and still recommend them to many of my colleagues in the marketing world.

You do not want to get bored here.

May 22, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
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Pros: The best thing about Robly is the design, if you are looking for a platform in which Email Marketing is not boring at all, Robly is the best option, since it has a design where a "chick" is integrated, and this really does a lot more comfortable and fun, here you will not get bored.

Cons: It should improve the reception of Emails in Robly, I think that is a section that should be concentrated and improve little by little, the reception of emails is very important, and a quick reception, the truth would bring improvements exponentially.

Better organization of each Email.

May 01, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Robly has benefited me because I have managed to add a new platform that complements Email Marketing, a platform that allows me to better organize each email or subscription received.

Pros: I like Robly because of the accessibility it provides to the client, it allows you to make connections from a mobile phone, from a computer and even from a mini laptop, very quick to log in.

Cons: The problem with Robly is customer service, I have had a couple of doubts and I still do not respond to any of them, I think it is for many requests but should improve customer service or support.

Robly perfects the automated work very well, without moving a finger.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have benefited from the use of Robly since I have been able to completely automate my work, sending constant emails without moving a finger, it is very easy to send emails with Robly about my company's information.

Pros: What I like most about Robly is the automatic way that emails are sent, it is very easy to implement Robly since you only have to carry out the campaign, and the software will do all the work automatically.

Cons: I do not like Robly's rates, I think they should decrease them since many people do not have the necessary financing to pay such an expensive membership.

Robly with high and perseverate fuction.

May 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It has kept me organized, I have saved time since I use it and it is excellent for me since what I expect from this software has been maintained and has benefited me from a great way.

Pros: It is ideal for all types of companies or businesses. It is effective because we save money and time, which is essential, I like the design with which it works because it is simple and insurance.

Cons: I do not like Robly: What I do not like about this software is that it maintains the same design. I think if they added more features, it would be more desirable for other viewers.

Best email marketing platform hands down!

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Robly is extremely easy to use. They build you a custom template based on your website design (or other reference material) for FREE! That means that anyone on your team can jump on and send out high quality, branded emails, even if they are not in marketing/design. Also, the other features that we really like are OpenGen and Robly A.I. Both features enable us to grow our list and build engagement among our subscribers. The customer service is amazing and prompt, and live chat makes communication super easy! I highly recommend Robly to any organization!

Cons: Nothing! They have continued to make fantastic improvements and are far ahead of other platforms! Keep up the good work!

Used for a non -profit-great value for the money

Jul 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Could send the emails that I needed to send at any time without restriction. Was able to store our images (and those were numerous) with labels and changes. Manipulation of images was easy to do. Changes to format was quite simple to manage, Keeping track of our mailing list and reports on our opens, click-through rates, and other information was easy to get and track both for individual emails and through time. They manage the email list to delete non-responsive contacts.

Cons: If you are looking for something that also does raffles, tickets, or other things, Robly is not for you. They are email only. They are really good at what they do and handle large volume traffic well. Not for the low volume little guys.

Excellent sending of Emails through a fluid platform and with a good base.

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have benefited from its use since I have managed to establish a very automated Email sending, since currently in my company, there are many people subscribed to our Emails, and with Robly it is easier to send them.

Pros: What I like most about Robly is that you can create a campaign on different devices with an internet connection, it does not necessarily have to be a PC.

Cons: I do not like the design of Robly at all, because here a "bird" is implemented to make the design hallucinatory, and I think it must have a more formal and serious design.

Robly makes our email marketing work easier

Dec 14, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It makes easy to communicate with our future customers and our existing clients, and it gives us great opportunity to work more effectively about internal and external customers, getting responses is more easy with using Robly. We are using Robly mainly for supply registrations for our groups. It is also useful for sharing new events. It's can be suit perfectly for every company.

Cons: Personalization of outgoing emails would be perfect. I would like to see more text font styles and flexible templates and better design to work. Overall interface is friendly, but they never changed its design. And customer support needs some updates.

Robly is Great!

Sep 29, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Real tools that make sense. Ability to copy from word and other formats. Gives a great looking, professional e-mail that works wonderfully on any devise. The OpenGen is fantastic! Gets so many more opens with that.

Cons: Hard to put pictures and text together the way I want them. I haven't been able to add an image to a text box, even though I watched a video on it. No highlighting ability for text.

Overall: I'm a semi-techy, burgeoning graphics person and love the tools and ease of use. I've used another e-mail marking service that was very frustrating and hard to manage. The folks at Robly are super helpful and get answers to you quickly.

Recommendations to other buyers: Try it out. A Great product for a great price.

Robly Rocks Email Marketing

Dec 15, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Responsive templates are important as a large number of our users are on other-than-desktop devices

Cons: The responsive templates can get boring and don't always "size up" to the device page. But I think folks are forgiving (at least now) of that.

Overall: Transferred from "the other" guy and even though our percentages are about the same, I really believe that the emails are getting through. I think the AI function gets the credit, as well as the more simple templates. (Altho' they can have their drawback and get a bit tiresome).

OpenGen is really neat, we just have to watch the frequency and timing around our new sends and OPENGEN so there isn't too much overlap and viewer fatigue.

Recommendations to other buyers: They don't have Auto Responder function as you would expect. Be aware of that!

It's easy to use and it's our email tool

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The analyzes with this application are excellent, and consider reducing the cancellations of our subscribers, this platform is much more stable than others that we have used, it is not blocked and can customize a large amount of data.

Cons: Robly does not offer initiation of different sessions, but we must all enter from the same user, nor does it offer the ability to create established palettes, for which each user must configure the email for each element.

Robly is perfection in Email Marketing.

Jun 26, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mainly the best thing that Robly has is the design, since it is a quite creative design that supposes that the users would not get bored when using it, since they use a "bird" as representation to their software, something very fun to handle the Email Marketing.

Cons: I would like Robly to improve the autoresponder, since in many cases Emails are not sent correctly to the configured recipient, this brings mutual confusion and a lot of waste of time.

Capterra loader

We switched to Robly from Constant Contact because the price was better with more features

May 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We like the a/b testing and their proprietary open gen software process that allows for easier re targeting on a nonprofit budget.

Cons: It is sometimes buggy when editing and it is hard to use for non-marketing emails effectively (if we are just sending news, etc.) bc stats get skewed.

Thank G-d for Robly!

Sep 30, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Extremely easy to use.

Cons: Have you considered allowing it to open multiple screens. Sometimes I need to place the same article in several newsletters and being able to work on multiple newsletters at the same time would be helpful.

Overall: I handle our organization's social media: 3 Facebook pages, a Twitter page, Pinterest and 3 bimonthly regular newsletters and the occasional special edition newsletter. Thus you can understand my appreciation for Robly's ease of use. It allows me to get out multiple professional looking newsletters in a minimum amount of time and connect them to our regular social media. It's truly a life-saver.

Recommendations to other buyers: If you have ever taken a look at Hootsuite, I'd love to see you incorporate their use of other social media with your newsletter creation and ease of use.

Capterra loader

Email Marketing Made Easy

Oct 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If you're in any way involved with email marketing, Robly is an essential asset. It offers an incredible amount of tools and reports at an extremely competitive price. You'd be hard-pressed to find this level of analytics and data tools for this low of a price. I especially love how automated everything is while still giving me full control of our campaigns. And it's easy to use. I was relatively new to email marketing and it took me just a few hours to figure out how to best use Robly for our distributors.

Cons: Not too much to dislike. Sure it's a little bare-bones compared to other platforms. But it doesn't need all the gimmicks to be effective.

Overall: Although a little feature-shy, Robly offers plenty of tools and options to keep our marketing campaigns efficient and effective.

Robly in spite of a malfunction in phones, works well on desktop.

Apr 18, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing that Robly has is that you can connect with the social network Facebook, this has been a very good implementation because you can also automatically send information about any campaign, to colleagues who have added to your social network.

Cons: It has a malfunction to create campaigns from mobile devices, since it does not allow a campaign with a good design and it must have very little information for the client.

Robly Delivers for this Small Business Owner

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Any small business owner knows half of the game is reaching out to a broad and diverse audience. My email campaigns are targeted but not always that successful. I had been a Mail Chimp user until a friend of mine introduced me to Robly. Now I'm with Robly forever.

Getting email addresses is one thing. Delivering an email and getting the user to open it is quite another. Robly boasts that they guarantee 50% more opens. I doubted it but it was worth checking out. Robly delivered big time. How do they do it? Robly automatically RESENDS emails with a different subject line to people that didn't open it the first time. Brilliant AND it worked. The first campaign I sent out I had almost 70% more opens than my first campaign. I attribute 100% to this amazing feature.

The other thing I absolutely LOVE is that Robly plays well with other programs and apps. I can send emails to my Facebook friends right in the Robly app. It's an amazingly efficient way to reach the people I'm already connected to. Add a dozen other features and couple that with Robly's 24/7 customer service and you'll be a Robly user for life. I am!

Cons: Nothing at all. Robly backs up it's opening claims every time.

Overall: Efficiency with campaigns and a greater reach.

I'm glad I made the switch

Mar 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automatic followup email feature intrigued me, and is something I look forward to using. The feature that identified the right time to send to each contact seems great. I loved the offer of a personalized template, and put it to use immediately. Finally, it was about half the price I was paying at Constant Contact...so it was hard to turn down!

Cons: Using the templates is a little clunky...feels like there is an unnecessary step in there. I'd like to be able to see what the email will look like (on computer and on phone), and I'd love a feature that would allow a clean PDF that formatted to standard 8.5x11 paper for printing out copies for clients that don't utilize email (yes, those people still exist!)

Capterra loader

Impressive software ! Send fast and safe e-mails.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Highly flexible and easy to work with Robly, I like the most is that while you are working with Robly you can send e-mails instantly to your clients and customers. Robly has secure platform and structure and this is most important thing for my organization.

Cons: There is only one issue which is quite problem for many people is that Robly has high price, I would like to see price is being decreased.

Overall: With Robly, we increased our revenue in the company by making e-mail marketing and I can recommend for those companies planing to do email marketing. We are really satisfied for first 7 months.

Robly presents a very fast, secure and uninterrupted platform.

Mar 03, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I would recommend Robly to any company or person, since within my company I have been able to send emails automatically and quickly, this has given more progress to my company and more agility.

Pros: The best sending of campaigns, since the emails arrive in an instant and you do not have to wait many minutes of delay.

Cons: Very high prices, the plans are not so accessible because the rates exceed per month, I would like them to decrease a bit.

Its a Breeze

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows me to be creative, yet providing me with temples to enhance my creativity. It's so very easy to use coming from never using an email marketing campaign tool. I began my interest in email marketing with a different company, and after youtube video night after night for a week I quickly gave up. I searched for options and this cute little Robly bird came up and its been bliss since the start. The customer service is a pleasure and my back office is incredibly simple to figure out and send emails out I create my campaigns happily, not to mention my fellow business friends are amazed at what I come up with and the feedback from my customers is very exciting, I look forward to everyone's response when i send out a Robly campaign.

Cons: I wish there were more temple selections, or that they would get fun and creative like Yahoo stationary's do.

Email Marketing with high qualitys

Jun 26, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most is that when you subscribe to a campaign the information is sent in a fast way is very efficient I always recommend it for those characteristics that improve its operation and performance and facilitates the work of the person who You need to do and know your campaign.

Cons: What I do not like about Robly is their safety, since something that is paramount for anyone, and I notice that their security options are very basic and I think they should improve it because it is one of the most important characteristics.

Capterra loader

Variable functions and reliable platform with Robly !

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best things for Robly is that it is secure platform, it has also may pleasant functions that give you very good view for emails. it is great the edit emails. it has attractive design with its interface that makes you more determined. With this product, it is really easy Marketing emails.

Cons: The price of Robly is pretty high I can say, it should be increased because Robly is really important software in its field.

Overall: With Robly email marketing is pretty effective and I improved myself too much and increased our company revenue in 5 months.

Giving it all they've got-and they're getting there

Sep 30, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple, intuitive, very quick to learn, easy to design

Cons: Thumbnails could be a bit bigger or at least scalable.

Overall: There are some periodic glitches-but tell me a service of any kind that doesn't have those! Some are related to things I really don't know if Robly can do anything about them-like visibility of certain items in Outlook in Win10. The same things look fine in Gmail or MSN Mail. It may be a Microsoft issue. Others were just start-up issues. The folks at Robly-Peter and Quandra-have been patient and tolerant while showing us the ins/outs of email marketing. Kudos to them for keeping their tops from blowing off (at least to my knowledge). We had problems with images for a bit-but that got fixed. Access was limited for some reason I never did understand. You should have the emails I sent regarding that issue. We also have quite a few email addresses that we are blocked from using that we have used in the past in other marketing. The list is what I call "dirty" in that it has numerous dead accounts in it and it is old now which means that likely many will have decided they no longer wish to participate. But we had permission to use that list at one time without the ability to keep it up except manually - and didn't have the manpower to do that. We were hoping to use your automation to clean it up. But that didn't work out-and we are disappointed. So we are back to square one on that project. On the whole, however, I am enjoying using Robly. It is a lot easier to use. I just have to keep all the ducks and chickens in a row.

Recommendations to other buyers: na

Sencibility to Marketing emails

Jul 17, 2018
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Something I really like about Robly is that we save a lot of time when using it since it is fundamental to implement this software because when sending emails it is done quickly, it is very efficient and practical.

Cons: What I do not like about Robly is security, I think that is something that should be improved for a higher performance of the software.

Robly automates without errors or interruptions.

Mar 13, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The use of Robly and the implementation in my company, has made my company much faster and automated by sending emails, since it is done instantly and in a few simple steps.

Pros: There is a point that I like most about Robly, and it is the speed of work, here you can do an advertising campaign in a matter of seconds and with a few simple steps that do not require reading instructions.

Moved from Constant Contact for Robly's Ease of Use

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Robly is extremely user friendly and the support is outstanding. You'll feel like a marketing genius in seconds. Configuring new campaigns is easy especially since Robly has fantastic pre-made templates. They will even customize one for your company. Wow... Who does that! They have a huge library of free images to choose from making it quick to change up any template.

Cons: The only con I have is not being able to use in Chrome. It may be my own browser security settings but this is not a deal breaker for me.

Update is terrible

Mar 21, 2019
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The old version was ok... I could deal with it but the new update has completely switched things around making it virtually impossible for users of the old version to be productive.

Cons: The update is complete crap. It won't allow you to get into the HTML, the options are almost completely switched around, and you can't even caption a picture anymore... Technical can't be reached directly by phone, you either have to message them or make an appointment for them to call you back. This update is not very intuitive either, it actually is stressful trying to figure out where anything is anymore... It is like they purposefully did the arranging of the option as a sick joke.

Overall: I have 2 accounts with Robly and the first couple of years were good. They may not have the versatility of other companies but the pricing made up for it... They have since redone their design and it is awful. Something that would have taken me 20 min in the old version has now taken about 1.5 hours because of the ridiculous layout that they have moved to and I still am not done. They have taken away the ability to access the HTML and also you can't even caption a photo. I am canceling ASAP because I would rather pay 10x more for something that actually makes sense and doesn't give you a terrible headache. Run away from this software if you are thinking about it!

Great Customer Service

Oct 02, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have a small business and Robly really helped me with my marketing efforts. It is easy to use and makes it easy to keep my clients updated about new services via email. There are so many features I am currently not using which I really would like to explore quickly to use them to even get a better open rate. Thanks Robly for a great and cost effective product!

Cons: Creating bullet points in an email could be made a little easier in regards to indent, etc. Being able to format is sometimes a big deal and