# Robly Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Robly Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/149327/Robly

---

# 

 Robly Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Robly

## What is Robly?

Robly is a leading innovator in email marketing and marketing automation. Boost your open rates by up to 50% using our proprietary OpenGen and Robly AI technologies. Robly's signature Exit-Intent technology is proven to grow your email list up to 4 times faster than traditional signup forms. Use our A/B and multi-variant testing to optimize open and click through rates. Our design team will build you a free custom, mobile-responsive template and have you up and running in one hour.

## What is Robly used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Top alternative

Featured

Overall rating

Based on 426 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

1%

Pros & cons

Flexible and customizable templates

Effective small business marketing

Recurring bugs and software glitches

Starting price

$15

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Robly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.robly.com/&name=Robly)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Robly

4.5 (426)

VS.

[4.6 (3,411)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (422)

Ease Of Use

4.6 (13,272)

Value For Money

4.5 (379)

Value For Money

4.5 (10,040)

Customer Service

4.6 (373)

Customer Service

4.5 (9,834)

## Robly alternatives

[4.5 (6,221)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,336)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

[4.5 (17,576)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Starting price

$13.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/110228/MailChimp/)

[View all alternatives](https://www.capterra.com/p/149327/Robly/alternatives/)

## Pros and Cons

Flexible and customizable templates

96% positive reviews out of 53

Most reviewers indicate templates are plentiful, easy to personalize, and simplify creating professional communications.

Recurring bugs and software glitches

70% negative reviews out of 30

Most users report bugs and issues cause editing problems, lost work, browser crashes, and general frustration.

Effective small business marketing

94% positive reviews out of 51

Most reviewers describe small business marketing tools as affordable, user-friendly, and helpful for audience growth and engagement.

Features boosting email open rates

94% positive reviews out of 32

Most reviewers report open rates increase significantly due to OpenGen and AI features optimizing email delivery.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Campaign Management

4.7 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Campaign Scheduling

4.7 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Set campaign schedules by selecting start, pause, and end dates

Engagement Tracking

4.1 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

List Management

4.6 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Manage contacts across multiple mailing lists

Contact Management

4.6 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Mobile Optimization

4.3 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Optimize content to ensure it is easily accessible for mobile users

Robly 38 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Set campaign schedules by selecting start, pause, and end dates

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Track the amount of clicks on individual products to measure campaign results

Manage, organize, and store contact information

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Create and send email blasts/campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Ensure compliance with the General Data Protection Regulation protocols

Add, edit, and manipulate HTML code directly

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Optimize content to ensure it is easily accessible for mobile users

Manage multiple campaigns in one system

Adjust communications based on previous interactions or personal preferences

Preview materials before finalizing projects

View and track pertinent metrics to find patterns and gain insights from data

Group leads or contacts based on their specific characteristics

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.4 (421)

4.4

Based on 421 reviews

## Pricing

Value for money

4.5 (379)

Free Trial

[View pricing plan details](https://www.capterra.com/p/149327/Robly/pricing/)

Up to 500 Contacts

$15.00

Flat Rate,Per Month

It includes:

-   A/B Email Testing
-   API
-   Contact Segmentation
-   Custom Branding
-   Custom Templates
-   Email/ Chat Support
-   Full Detailed Reports
-   Mobile-Responsive Templates
-   Robly AI
-   Robly Engage
-   Robly Opengen
-   Signup Forms
-   Unlimited Emails

501 to 2500 Contacts

$29.00

Flat Rate,Per Month

It includes:

-   Robly AI
-   Robly Engage
-   Robly Opengen
-   Custom Branding
-   Custom Templates
-   A/B Email Testing
-   API
-   Contact Segmentation
-   Email/ Chat Support
-   Full Detailed Reports
-   Mobile-Responsive Templates
-   Unlimited Emails
-   Signup Forms

2501 to 5000 Contacts

$49.00

Flat Rate,Per Month

It includes:

-   Robly AI
-   Robly Engage
-   Robly Opengen
-   A/B Email Testing
-   API
-   Contact Segmentation
-   Custom Branding
-   Custom Templates
-   Email/ Chat Support
-   Full Detailed Reports
-   Mobile-Responsive Templates
-   Unlimited Emails
-   Signup Forms

5000+ Contacts

$79.00

Flat Rate,Per Month

It includes:

-   Robly AI
-   A/B Email Testing
-   API
-   Contact Segmentation
-   Custom Branding
-   Custom Templates
-   Email/ Chat Support
-   Full Detailed Reports
-   Mobile-Responsive Templates
-   Robly Engage
-   Unlimited Emails
-   Robly Opengen
-   Signup Forms

Value for money

4.5 (379)

4.5

Based on 379 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (373)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (373)

4.6

Based on 373 reviews

## User reviews

Overall rating

4.5

Based on 426 reviews

Filter by rating

5(267)

4(133)

3(20)

2(2)

1(4)

Mentioned topic

Sorted by most recent

MC

Morgen C.

Digital Operations and Marketing Manager

Publishing

### "Great service with helpful support team"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 15, 2025

An overall positive experience -- support staff is very delightful to work with and responsive.

Pros

Robly is very easy to use for those with or without email production experience; the drag and drop design options make it ideal for all abilities. It's a nice dashboard layout and intuitive to use.

Cons

I wish Robly had a more robust reporting system and we could see data on unique clicks and opens. Robly's support team is very nice, but they're slow on new releases and updates compared with competitors.

Alternatives considered

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing Robly

The Robly pricing was very competitive and they were recommended by industry-adjacent businesses

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 17, 2025

Thanks so much for your thoughtful review! We’re glad you’re enjoying the ease of use and our support team. We also appreciate your feedback on reporting and product updates. It's helpful and something we’re actively working to improve. Thanks for choosing Robly! The Robly team.

CC

Clint C.

minister

Religious Institutions

### "options for email"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 7, 2025

Pros

I love that you can can keep all the contacts in the system for messaging.

Cons

It was unfamiliar to use as i have used other platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 8, 2025

Thank you for your feedback! We're glad you enjoy managing contacts in one place. We understand switching platforms can feel unfamiliar, and our team is here to help make the transition smoother. Feel free to reach out anytime! 😊 Regards, Robly Team.

DS

David S.

CEO

E-Learning

### "This company will screw you, if they have the chance. Stay away from them"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 20, 2024

This company is fraudulent. I signed up to move over our large email lists, with contacts that signed up on my website. I sent the first email and have 45% open rate! Spam complaints way under the threshold. Few unsubscribes. Everything completely perfect. Results far above the market average. I talked a lot with the support guy, who was very friendly. I did everything strictly to the book. But for no reason whatsoever, and without informing me - not a single word from them - they suddenly deactivated my entire account. All my data gone. No explanation at all. We didn't do anything illegal, but send newsletters about world events. Just plain old fashioned journalism. Reporting of high quality. But apparently they didn't like that. This is sick behavior. Really sick. These people deserve to be in jail, for such bad practices. Don't go there. They are extremely untrustworthy. They kill your business just like that and won't say a word to you. Insane.

Pros

Their system has a lot of useful features

Cons

They deactivated my account for no reason, without informing me why they did so. Shameful behavior.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DR

Dalus R.

Marketing manager

Hospital & Health Care

### "Robly is a good choice"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 7, 2024

It was super easy to set up, but please ask about the need to select the proper branding when setting up your account before sending any emails. If you don't select the right branding, your emails will be send to spam.

Pros

It is really easy to learn how to use and import contacts and send great emails.

Cons

I did not like that its design system is severely limited. For example, you can have a headline 34 pt or 40 pt, but nothing in between.

Switched from

[emma](https://www.capterra.com/p/217003/emma/)

Corporate made me switch. We were using Emma.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reasons for choosing Robly

I was familiar with Robly so I stuck with Robly when I started at a new company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 9, 2024

Thank you for your review and for sticking with Robly! We’re glad to hear you find it easy to use and import contacts. We appreciate your feedback on the design system, and I'll share your suggestion with our team. Also, great tip on branding setup—definitely important for deliverability!

Justin S.

Owner

Airlines/Aviation

### "Used to be good. Now no service and terrible delivery "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 27, 2024

10 out of 10 at first. 2 out of 10 now.

Pros

In the past, the deliverability was good. That has changed and all email sent from Robly goes into spam.

Cons

1) Poor deliverability. 2) Unresponsive customer service. They will lock you out of your account, not respond to support tickets, instead telling you to call a number that nobody answers.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Via Laine L.

Associate

Information Technology and Services

### "Superb and easy to use software!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 4, 2024

I love how this software has a simple features and simple to use. It is very helpful for a company.

Pros

using this software is super easy to navigate, you can upload in just one click and also has a lot of templates that you can customize.

Cons

it has some small issues like some of receivers didn’t receive emails or it goes to their spam messages.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 10, 2024

Thank you for your positive feedback! We're glad you find our software easy to use and customizable. Regarding the deliverability issue, it could be related to filters on major providers. Please contact our support team for assistance.

AR

Abby R.

Psychologist

Alternative Medicine

### "I Recommend Robly Highly"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2024

I'm really grateful that Robly exists and makes it possible to reach a lot of people who I can show up for and serve to make a difference in their lives.

Pros

Robly's Customer Support is really exceptional. I appreciated their guidance and support, which made all the difference in learning how to send our an email marketing campaign.

Cons

This is probably a good thing, but they are so dedicated to making sure only those that want to get emails are allowed on your email list. In my case, people who want to get emails from me were on the Do Not Mail list, which is taking a lot more time to get all those people to send me an email asking to be on my email list.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Robly was less expensive and I really liked that they do an Open Gen to email to those who might have been busy and missed the email the first time they received it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2024

Thank you for your kind words about our Customer Support! We're delighted to hear about your positive experience. We understand the challenges with managing email lists and appreciate your commitment to responsible emailing. We’re here to support you in making a difference in your community. Thank you for choosing Robly!

SS

sophia s.

Marketing Manager

Food & Beverages

### "Super Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 23, 2024

Pros

Robly is super easy to navigate and use. Easy to design a campaign

Cons

The design features are pretty minimum - fonts and features are very limited

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2024

Thank you for your feedback! We're glad you find Robly easy to use. We appreciate your input on the design features and are continuously working to expand our font and feature options to better meet your needs.

RA

Robert A.

Sales Manager

Photography

### "Robly is the BEST"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2024

I have been using Robly for many years now and it never disappoints.

Pros

Ease of use and functionality is what makes Robly stand out from the competition.

Cons

Older email campaigns are hard to copy and implement.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Constant Contact was too high priced. Robly is a much better value and has the same features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2024

Thank you for your loyalty and positive feedback! We're thrilled that Robly provides the value and features you need. We appreciate your input on copying older email campaigns and are looking into ways to simplify this process. Your satisfaction is our priority!

SB

Scott B.

Co-Manager

Music

### "Good Value, Excellent Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2024

I’ve been a User for lots of years. Robly not only the job done (and I rarely have any issues), but it’s a friendly interface.

Pros

The Support Team is very helpful and knowledgeable.

Cons

As with most tech companies, all of the support is via email or chat instead of live.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

I switched because Robly had better features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2024

Thank you for being a long-time user and for your kind words about our support team! We understand the preference for live support and are exploring ways to expand our support options. We're glad you find our interface user-friendly!

[View all Reviews](https://www.capterra.com/p/149327/Robly/reviews/)

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