# Robly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Robly Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/149327/Robly --- # Robly Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Robly ## What is Robly? Robly is a leading innovator in email marketing and marketing automation. Boost your open rates by up to 50% using our proprietary OpenGen and Robly AI technologies. Robly's signature Exit-Intent technology is proven to grow your email list up to 4 times faster than traditional signup forms. Use our A/B and multi-variant testing to optimize open and click through rates. Our design team will build you a free custom, mobile-responsive template and have you up and running in one hour. ## What is Robly used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 426 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Pros & cons Flexible and customizable templates Affordable marketing for small businesses Frequent technical glitches Starting price $15 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Robly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.robly.com/&name=Robly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Robly 4.5 (426) VS. [4.6 (3,446)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (422) Ease Of Use 4.6 (13,347) Value For Money 4.5 (379) Value For Money 4.5 (10,106) Customer Service 4.6 (373) Customer Service 4.5 (9,896) ## Robly alternatives [4.5 (6,230)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,411)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [4.5 (17,604)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting price $13.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/110228/MailChimp/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [View all alternatives](https://www.capterra.com/p/149327/Robly/alternatives/) ## FAQs about Robly Overview ### What problems does Robly solve? Robly solves low email open rates, slow campaign setup, and limited marketing bandwidth by automating resend timing, A/B testing, subscriber targeting, and list growth. Small businesses, nonprofits, sales teams, and lean marketing staff benefit most from its easy templates, campaign analytics, and professional emails without needing design or coding expertise. Answer based on 185 reviews Overview ### Which roles and teams benefit most from Robly? Robly is most used by small business owners, executives, and marketing teams that need a simple way to manage email campaigns and audience engagement. Marketing managers and coordinators use it to build newsletters, automate sends, and track results, while directors and administrators rely on it for outreach, promotions, and stakeholder communication. Answer based on 321 reviews Overview ### What company size and industries is Robly built for? Robly is built primarily for small businesses, which make up 82% of reviewers, and it serves Non-Profit Organization Management most often at 10%. It also sees use in Retail at 9% and Marketing and Advertising at 8%, with broader fit for beginners and experts handling email marketing. Answer based on 426 reviews Features and Usability ### What are the key features of Robly? Robly includes core email marketing features like email sending, drag-and-drop email templates, list management, customer segmentation, and campaign scheduling. Differentiating features include OpenGen resend automation, autoresponders and drip campaigns, plus reporting and analytics that track opens, clicks, device activity, and engagement after each campaign. Answer based on 172 reviews Pricing ### How much does it cost and what fees or limitations are included? Robly starts at $15/month for up to 500 contacts, then $29, $49, and $79/month for larger lists, with a free trial available. Reviewers often call it cheaper than Constant Contact, though some say costs rise with bigger subscriber counts, added users, or certain upgraded features. Answer based on 101 reviews Integrations ### Which third-party tools and platforms does Robly integrate with? Robly integrates with more than 80 third-party tools, including CRM platforms like 1CRM, Act!, Apptivo, Bitrix24, Capsule, and Copper, plus communication and billing tools such as Aircall, Chargebee, and EZ Texting. Its catalog also includes options like Clio, ConnectWise PSA, and Creatio CRM. Answer based on 11 reviews Getting Started and Support ### How easy is it to onboard and train a team on Robly? Robly is generally easy to onboard for small teams, with live online sessions and documentation available for training. Reviewers say nontechnical users and staff can learn basic campaigns quickly, while admins or frequent editors may need a few days of practice to handle setup, formatting, list imports, and navigation changes. Answer based on 49 reviews Getting Started and Support ### What customer support options does Robly offer, and how do users rate the experience? Robly offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users often describe support as responsive, helpful, and easy to reach, with clear guidance during setup and troubleshooting. Some reviewers mention occasional delays, unanswered questions, and slower product updates, but overall experiences trend positive. Answer based on 105 reviews ## Pros and Cons Flexible and customizable templates 96% positive reviews out of 53 Most users comment templates are diverse, easy to personalize, and simplify creating professional, branded emails. Frequent technical glitches 70% negative reviews out of 30 Most reviewers describe bugs and issues cause editing problems, crashes, and wasted time, impacting workflow reliability. Affordable marketing for small businesses 94% positive reviews out of 51 Most reviewers find small business marketing tools help increase engagement, grow audiences, and save time and money. Features boosting email open rates 94% positive reviews out of 32 Most users report open rates improve significantly due to automation, smart resend options, and targeted delivery features. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Campaign Management 4.7 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Campaign Scheduling 4.7 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Engagement Tracking 4.1 (14) 42.86% of 14 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product List Management 4.6 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Contact Management 4.6 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Mobile Optimization 4.3 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Robly 38 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Track and interpret campaign performance metrics Set campaign schedules by selecting start, pause, and end dates Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Track the amount of clicks on individual products to measure campaign results Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Plan, execute, and analyze email marketing campaigns Create and send email blasts/campaigns Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Ensure compliance with the General Data Protection Regulation protocols Add, edit, and manipulate HTML code directly Store and manage images Create landing pages or online forms designed to capture new leads and prospects Manage contacts across multiple mailing lists Automate workflows and trigger campaigns based on customer actions Optimize content to ensure it is easily accessible for mobile users Manage multiple campaigns in one system Adjust communications based on previous interactions or personal preferences Preview materials before finalizing projects View and track pertinent metrics to find patterns and gain insights from data Group leads or contacts based on their specific characteristics Add or remove subscribers from mailing lists Create, save, and re-purpose templates for emails, forms, etc. What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.4 (421) 4.4 Based on 421 reviews ## Pricing Value for money 4.5 (379) Free Trial [View pricing plan details](https://www.capterra.com/p/149327/Robly/pricing/) Up to 500 Contacts $15.00 Flat Rate,Per Month It includes: - A/B Email Testing - API - Contact Segmentation - Custom Branding - Custom Templates - Email/ Chat Support - Full Detailed Reports - Mobile-Responsive Templates - Robly AI - Robly Engage - Robly Opengen - Signup Forms - Unlimited Emails 501 to 2500 Contacts $29.00 Flat Rate,Per Month It includes: - Robly AI - Robly Engage - Robly Opengen - Custom Branding - Custom Templates - A/B Email Testing - API - Contact Segmentation - Email/ Chat Support - Full Detailed Reports - Mobile-Responsive Templates - Unlimited Emails - Signup Forms 2501 to 5000 Contacts $49.00 Flat Rate,Per Month It includes: - Robly AI - Robly Engage - Robly Opengen - A/B Email Testing - API - Contact Segmentation - Custom Branding - Custom Templates - Email/ Chat Support - Full Detailed Reports - Mobile-Responsive Templates - Unlimited Emails - Signup Forms 5000+ Contacts $79.00 Flat Rate,Per Month It includes: - Robly AI - A/B Email Testing - API - Contact Segmentation - Custom Branding - Custom Templates - Email/ Chat Support - Full Detailed Reports - Mobile-Responsive Templates - Robly Engage - Unlimited Emails - Robly Opengen - Signup Forms Value for money 4.5 (379) 4.5 Based on 379 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (373) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (373) 4.6 Based on 373 reviews ## User reviews Overall rating 4.5 Based on 426 reviews Filter by rating 5(267) 4(133) 3(20) 2(2) 1(4) Mentioned topic Sorted by most recent MC Morgen C. Digital Operations and Marketing Manager Publishing ### "Great service with helpful support team" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 15, 2025 An overall positive experience -- support staff is very delightful to work with and responsive. Pros Robly is very easy to use for those with or without email production experience; the drag and drop design options make it ideal for all abilities. It's a nice dashboard layout and intuitive to use. Cons I wish Robly had a more robust reporting system and we could see data on unique clicks and opens. Robly's support team is very nice, but they're slow on new releases and updates compared with competitors. Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing Robly The Robly pricing was very competitive and they were recommended by industry-adjacent businesses Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2025 Thanks so much for your thoughtful review! We’re glad you’re enjoying the ease of use and our support team. We also appreciate your feedback on reporting and product updates. It's helpful and something we’re actively working to improve. Thanks for choosing Robly! The Robly team. CC Clint C. minister Religious Institutions ### "options for email" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 7, 2025 Pros I love that you can can keep all the contacts in the system for messaging. Cons It was unfamiliar to use as i have used other platforms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2025 Thank you for your feedback! We're glad you enjoy managing contacts in one place. We understand switching platforms can feel unfamiliar, and our team is here to help make the transition smoother. Feel free to reach out anytime! 😊 Regards, Robly Team. DS David S. CEO E-Learning ### "This company will screw you, if they have the chance. Stay away from them" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 20, 2024 This company is fraudulent. I signed up to move over our large email lists, with contacts that signed up on my website. I sent the first email and have 45% open rate! Spam complaints way under the threshold. Few unsubscribes. Everything completely perfect. Results far above the market average. I talked a lot with the support guy, who was very friendly. I did everything strictly to the book. But for no reason whatsoever, and without informing me - not a single word from them - they suddenly deactivated my entire account. All my data gone. No explanation at all. We didn't do anything illegal, but send newsletters about world events. Just plain old fashioned journalism. Reporting of high quality. But apparently they didn't like that. This is sick behavior. Really sick. These people deserve to be in jail, for such bad practices. Don't go there. They are extremely untrustworthy. They kill your business just like that and won't say a word to you. Insane. Pros Their system has a lot of useful features Cons They deactivated my account for no reason, without informing me why they did so. Shameful behavior. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Dalus R. Marketing manager Hospital & Health Care ### "Robly is a good choice" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 7, 2024 It was super easy to set up, but please ask about the need to select the proper branding when setting up your account before sending any emails. If you don't select the right branding, your emails will be send to spam. Pros It is really easy to learn how to use and import contacts and send great emails. Cons I did not like that its design system is severely limited. For example, you can have a headline 34 pt or 40 pt, but nothing in between. Switched from [emma](https://www.capterra.com/p/217003/emma/) Corporate made me switch. We were using Emma. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reasons for choosing Robly I was familiar with Robly so I stuck with Robly when I started at a new company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 9, 2024 Thank you for your review and for sticking with Robly! We’re glad to hear you find it easy to use and import contacts. We appreciate your feedback on the design system, and I'll share your suggestion with our team. Also, great tip on branding setup—definitely important for deliverability! Justin S. Owner Airlines/Aviation ### "Used to be good. Now no service and terrible delivery " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 27, 2024 10 out of 10 at first. 2 out of 10 now. Pros In the past, the deliverability was good. That has changed and all email sent from Robly goes into spam. Cons 1) Poor deliverability. 2) Unresponsive customer service. They will lock you out of your account, not respond to support tickets, instead telling you to call a number that nobody answers. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Via Laine L. Associate Information Technology and Services ### "Superb and easy to use software!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 4, 2024 I love how this software has a simple features and simple to use. It is very helpful for a company. Pros using this software is super easy to navigate, you can upload in just one click and also has a lot of templates that you can customize. Cons it has some small issues like some of receivers didn’t receive emails or it goes to their spam messages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2024 Thank you for your positive feedback! We're glad you find our software easy to use and customizable. Regarding the deliverability issue, it could be related to filters on major providers. Please contact our support team for assistance. AR Abby R. Psychologist Alternative Medicine ### "I Recommend Robly Highly" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2024 I'm really grateful that Robly exists and makes it possible to reach a lot of people who I can show up for and serve to make a difference in their lives. Pros Robly's Customer Support is really exceptional. I appreciated their guidance and support, which made all the difference in learning how to send our an email marketing campaign. Cons This is probably a good thing, but they are so dedicated to making sure only those that want to get emails are allowed on your email list. In my case, people who want to get emails from me were on the Do Not Mail list, which is taking a lot more time to get all those people to send me an email asking to be on my email list. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Robly was less expensive and I really liked that they do an Open Gen to email to those who might have been busy and missed the email the first time they received it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2024 Thank you for your kind words about our Customer Support! We're delighted to hear about your positive experience. We understand the challenges with managing email lists and appreciate your commitment to responsible emailing. We’re here to support you in making a difference in your community. Thank you for choosing Robly! SS sophia s. Marketing Manager Food & Beverages ### "Super Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 23, 2024 Pros Robly is super easy to navigate and use. Easy to design a campaign Cons The design features are pretty minimum - fonts and features are very limited Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2024 Thank you for your feedback! We're glad you find Robly easy to use. We appreciate your input on the design features and are continuously working to expand our font and feature options to better meet your needs. RA Robert A. Sales Manager Photography ### "Robly is the BEST" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2024 I have been using Robly for many years now and it never disappoints. Pros Ease of use and functionality is what makes Robly stand out from the competition. Cons Older email campaigns are hard to copy and implement. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Constant Contact was too high priced. Robly is a much better value and has the same features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2024 Thank you for your loyalty and positive feedback! We're thrilled that Robly provides the value and features you need. We appreciate your input on copying older email campaigns and are looking into ways to simplify this process. Your satisfaction is our priority! SB Scott B. Co-Manager Music ### "Good Value, Excellent Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2024 I’ve been a User for lots of years. Robly not only the job done (and I rarely have any issues), but it’s a friendly interface. Pros The Support Team is very helpful and knowledgeable. Cons As with most tech companies, all of the support is via email or chat instead of live. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) I switched because Robly had better features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2024 Thank you for being a long-time user and for your kind words about our support team! We understand the preference for live support and are exploring ways to expand our support options. We're glad you find our interface user-friendly! [View all Reviews](https://www.capterra.com/p/149327/Robly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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