Robly

Robly

4.5 / 5 282 reviews

Who Uses This Software?

All the features you want, none of the extra cost. Robly is perfect for beginners and experts alike.


Average Ratings

282 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Robly
  • www.robly.com/
  • Founded 2012
  • United States

About Robly

Robly is a leading innovator in email marketing and marketing automation. Boost your open rates by up to 50% using our proprietary OpenGen and Robly AI technologies. Robly's signature Exit-Intent technology is proven to grow your email list up to 4 times faster than traditional signup forms. Use our A/B and multi-variant testing to optimize open and click through rates. Our design team will build you a free custom, mobile-responsive template and have you up and running in one hour.


Robly Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor

Robly Reviews Recently Reviewed!


Great Email tool

May 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It customizes your email sending to meet your needs. You can resend emails to customers or subscribers that didn't open them the first time. Of course this also means you can track who opens the emails and who doesn't. A great added feature is the ability to send emails at customized times for each client. At a time when they are most likely to open it. This makes it so that my emails are seen by many more people then before. They also have 24/7 support to help you get things how you want them and different pricing plans for different size email pools.

Cons: It's a little difficult setting everything up how you want it and getting to some things can be a little tricky but once you figure it out it makes things much easier.

Easy to use!

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: With the great customer support and software, we have boosted our open rates and boosted our social media game. We love it!

Cons: The price is a bit high, we understand it though with all the you get, we use the software daily and it does boost us

Very satisfied

May 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Robly is generally easy to use with good tracking on opens, link clicks, etc. and a user-friendly interface.

Cons: Sometimes the formatting gets wonky while editing and it's hard to tell what the final product will look like as sometimes even the test emails aren't the same as what gets sent out. I had this issue with another email company, as well, so I don't believe it's just Robly.

Robly with high and perseverate fuction.

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It has kept me organized, I have saved time since I use it and it is excellent for me since what I expect from this software has been maintained and has benefited me from a great way.

Pros: It is ideal for all types of companies or businesses. It is effective because we save money and time, which is essential, I like the design with which it works because it is simple and insurance.

Cons: I do not like Robly: What I do not like about this software is that it maintains the same design. I think if they added more features, it would be more desirable for other viewers.

Best tool to use for marketing emails!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the design so much, it feels modern and intuitive. It is so easy to create email marketing campaigns.

Cons: I wish it was cheaper to use because it would really benefit people who need more customers for their business.

Capterra-loader

Absolutely Genius!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how this platform takes metrics and figures out a game plan for when the best time to send email (Marketing) to prospects. This was super helpful to inform people about our products. Also when it comes to advertising campaign it can do it in a matter of seconds

Cons: It has a malfunction to create campaigns from mobile devices also the emails sent from emails of Robly delay so much in arriving

Great software, easy to use

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It does the work for you and makes sending campaign emails really easy. It has a very low bounce rate as well.

Cons: Formatting the emails takes a little time and it can be frustrating trying to get my emails to look exactly how I want them to.

Easy to use.. great application

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and build new email campaigns. Segmentation is easy. Overall a mail platform for marketers not tech specialists.

Cons: The segmentation can be tough (not setting it up but figuring out what is in each one as it allows for the same name to be used more than once).

Capterra-loader

Really easy to use and nice interface

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is the best part of this marketing tool, everything is so simple taking you through the process of starting a campaign step by step.

Cons: The visibility in reporting could be a little more informative for the AI part of the software, sometimes feel a little in the dark.

Easy to use, full featured, great value for the price!

May 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am impressed with Robly's text features and the design flexibility available. Other products I have used were so rigid that it was frustrating and defeating. Robly's automatic option to re-send to recipients not responding is brilliant. The software's dedication to helping me keep my lists up-to-date is valued; this is a feature not found with competitors in this price range. I also like the "contacts" layout, so easy and intuitive.

Cons: The sign-up form could be more flexible when several products are promoted. A better line spacing feature would be appreciated.

Better organization of each Email.

May 01, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Robly has benefited me because I have managed to add a new platform that complements Email Marketing, a platform that allows me to better organize each email or subscription received.

Pros: I like Robly because of the accessibility it provides to the client, it allows you to make connections from a mobile phone, from a computer and even from a mini laptop, very quick to log in.

Cons: The problem with Robly is customer service, I have had a couple of doubts and I still do not respond to any of them, I think it is for many requests but should improve customer service or support.

Robly Just Works

Apr 25, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Robly is a very effective software regarding the speed of sending emails and the speed at which one gets them, it's fantastic to see how an email is sent and in anticipation, a person already gets it that I admire. Also, sends out dual function email push attempts to guarantee better success the next time around. One more thing about this product is the customer service, they are so friendly and I always help me in a minute.

Cons: We would like to use footers with two addresses for companies like ours that have several physical addresses for sending emails.

A better stability and tour of Email.

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The use that I am giving to Robly has benefited me a lot because previously my company suffered from a lack of control in the subscriptions, they were totally disorganized and nothing was understood at all. Since Robly was implemented, there is better stability in Email Marketing.

Pros: Robly is very good because the functions it has, do not require a long term knowledge, but with a minimum practice, it can be established to use it at any time.

Cons: I do not like that Robly has such high prices, its functions are quite basic but it has a strong impact on the enterprise profit, and I would like it to be cheaper for any client.

Capterra-loader

Impressive software ! Send fast and safe e-mails.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Highly flexible and easy to work with Robly, I like the most is that while you are working with Robly you can send e-mails instantly to your clients and customers. Robly has secure platform and structure and this is most important thing for my organization.

Cons: There is only one issue which is quite problem for many people is that Robly has high price, I would like to see price is being decreased.

Overall: With Robly, we increased our revenue in the company by making e-mail marketing and I can recommend for those companies planing to do email marketing. We are really satisfied for first 7 months.

Capterra-loader

Perfect Email Marketing application

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tools and functions are extremely useful and working perfect. Robly is the best email marketing application. When we purchased it our tasks and works started to become most easy things. It will help to avoid wasting time and gives you chance to send mass emails to your customers.

Cons: Sometimes we wait too much to get emails. Templates are quite good, but it would be nice to see new ones.

Robly in spite of a malfunction in phones, works well on desktop.

Apr 18, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing that Robly has is that you can connect with the social network Facebook, this has been a very good implementation because you can also automatically send information about any campaign, to colleagues who have added to your social network.

Cons: It has a malfunction to create campaigns from mobile devices, since it does not allow a campaign with a good design and it must have very little information for the client.

Very good control of each Email Marketing.

Apr 17, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have benefited from the use of Robly because I have noticed that nowadays I have established a better use in Email Marketing, nowadays in my company we receive many subscriptions daily, and with Robly we have been able to control that saturation.

Pros: Robly is a software that only focuses on Email Marketing, but, the detail that gives something positive are its prices, robly prices are too low, many times I think they are giving away their functions, but I hope they continue with those prices.

Cons: I do not like that the emails of Robly delay so much in arriving, in several occasions that wait so that the Email arrives, it becomes a too annoying wait, I would like that the platform was faster.

Capterra-loader

Satisfied and secure Email software.

Apr 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Robly has plenty of futures to use, it is easy to use with its great interface. With Robly you can edit emails fast and send quick without any delay. I like the most its price is affordable. sending information to your customers and clients is easy.

Cons: I started to use this product 6 months ago and I do not have any complain up to now. Hope in future I will not have any bad issue with it.

Overall: Highly recommended specially for marketing departments.

Low-stress email marketing

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We are a very small, nonprofit organization that has to connect with hundreds of people, and needs to reach hundreds more. Robly has made our email marketing low stress and easy to do. It was easy to customize our template to have a consistent, brand-appropriate format. Each time we send out a campaign, being able to use the plug-and-play campaign builder allows us to focus on the content of the campaign, not the format. The built-in features, like automatically unsubscribing hard-bounces or using Open Gen, also mean that the behind-the-scenes upkeep is taken care of.

Cons: It would be helpful to make some of the more advanced features easier to understand, pick up, and use. There is more information that is or could be collected about my campaigns that I could make use of, but am unsure of how to start.

Easy email automation for creating and tracking campaigns.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, no experience needed! Simple to add Target lists and manage campaigns results. Lots of templates to enhance the look/feel of emails without having a professional designer.

Cons: While there are templates, they sometimes create limitations in design which can look blocky. Comparing all campaigns vs similar campaign segments requires additional filters.

Capterra-loader

Variable functions and reliable platform with Robly !

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best things for Robly is that it is secure platform, it has also may pleasant functions that give you very good view for emails. it is great the edit emails. it has attractive design with its interface that makes you more determined. With this product, it is really easy Marketing emails.

Cons: The price of Robly is pretty high I can say, it should be increased because Robly is really important software in its field.

Overall: With Robly email marketing is pretty effective and I improved myself too much and increased our company revenue in 5 months.

Very good automation, Robly does all the work.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The use of Robly within my company, has caused it to have a better stability and automation when sending an email, no need to do anything else because in my company, Marketing is managed by Robly.

Pros: Robly is very quick to send emails, perfect marketing very well in any company, it is very fast and efficient to send emails from this platform because everything is done automatically with a new subscriber.

Cons: Robly prices are terrible, and I mean they are really expensive, I would like this software to consider that it has very good features to offer its customers and it is better to lower prices.

The speed of delivery of each mail is satisfactory.

Mar 27, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have benefited from the use of Robly in my company, first, it is a fairly basic platform where you can easily navigate and reactivate any email, and second, because you have established a certain priority with a client, sending emails instantly and none have to wait so long.

Pros: There are several things that I like very much about Robly, but there is a specific one that has called me a lot of attention, and it is the brevity in which it delivers the mail, it is very fast sending and receiving.

Cons: I do not like that Robly has high prices, this is the factor that I hate most of any software / platform, which exaggerate with the prices and do not offer more adapted and easy to pay prices.

Robly automates without errors or interruptions.

Mar 13, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The use of Robly and the implementation in my company, has made my company much faster and automated by sending emails, since it is done instantly and in a few simple steps.

Pros: There is a point that I like most about Robly, and it is the speed of work, here you can do an advertising campaign in a matter of seconds and with a few simple steps that do not require reading instructions.

Robly has a good automation for shipping at the right time.

Mar 12, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The use of Robly has helped me a lot because I have managed to work in my company without worrying about when to send emails, since Robly does this work in an automated, very efficient and beneficial way.

Pros: What I like most about Robly is that it comes with an artificial intelligence that automatically determines and sends its email marketing campaigns to its target users and prospects at the right time.

Cons: The function called Robly AI, responsible for showing the history and progress of an advertising campaign, and sending emails at the best time, does not work properly, since it does not always show the correct history.

Excellent sending of Emails through a fluid platform and with a good base.

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have benefited from its use since I have managed to establish a very automated Email sending, since currently in my company, there are many people subscribed to our Emails, and with Robly it is easier to send them.

Pros: What I like most about Robly is that you can create a campaign on different devices with an internet connection, it does not necessarily have to be a PC.

Cons: I do not like the design of Robly at all, because here a "bird" is implemented to make the design hallucinatory, and I think it must have a more formal and serious design.

Easy to learn and use.

Mar 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Robly has a high delivery rate, and lower bounce rate than other email marketing sites we have used. Great support. Also like how Robly verifies the 'reply to and from' email addresses. It is so much easier than other sites.

Cons: Not sure I like the immediate removal of a hard bounce. I understand the reasoning, but sometimes a hard bounce is caused by a temporary thing.

Robly perfects the automated work very well, without moving a finger.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have benefited from the use of Robly since I have been able to completely automate my work, sending constant emails without moving a finger, it is very easy to send emails with Robly about my company's information.

Pros: What I like most about Robly is the automatic way that emails are sent, it is very easy to implement Robly since you only have to carry out the campaign, and the software will do all the work automatically.

Cons: I do not like Robly's rates, I think they should decrease them since many people do not have the necessary financing to pay such an expensive membership.

Too expensive if you don't use it often (like you should)

Mar 07, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the Open Gen feature a lot.

Cons: There should be an option that when you go months without sending out a newsletter, you shouldn't have to pay. It's such a waste.

Very User Friendly

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I'm new to using Robly and we use it a handful of times a year. If it has been a few months since I last did a campaign, I find that the website is really helpful in reminding me what the message is capable of.

Cons: I sometimes wish that we had more fonts to choose from, but otherwise, I don't feel like I use it enough to have any additional issues.

I'm glad I made the switch

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automatic followup email feature intrigued me, and is something I look forward to using. The feature that identified the right time to send to each contact seems great. I loved the offer of a personalized template, and put it to use immediately. Finally, it was about half the price I was paying at Constant Contact...so it was hard to turn down!

Cons: Using the templates is a little clunky...feels like there is an unnecessary step in there. I'd like to be able to see what the email will look like (on computer and on phone), and I'd love a feature that would allow a clean PDF that formatted to standard 8.5x11 paper for printing out copies for clients that don't utilize email (yes, those people still exist!)

Robly presents a very fast, secure and uninterrupted platform.

Mar 03, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I would recommend Robly to any company or person, since within my company I have been able to send emails automatically and quickly, this has given more progress to my company and more agility.

Pros: The best sending of campaigns, since the emails arrive in an instant and you do not have to wait many minutes of delay.

Cons: Very high prices, the plans are not so accessible because the rates exceed per month, I would like them to decrease a bit.

Head to Head with ConstantContact - TKO

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Interface more intuitive. Features are valuable. I really like the AI features that send the email exactly at the time they've opened in the past, and the way they re-bump an unopened message.

Cons: I HATE that you have to break up the text to add photos - if they insist that photos have to be full-width, just do that, it was a dumb decision to force user to add a new text box after every photo. Also no captions or indicators that a photo is linked somewhere.

It's a good platform with professional emails, simple to use with a learning curve.

Feb 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The website is easy to navigate. Robly made us a personalized email template for branding that coincides with our website appearance. It's a good value, especially when paying annually. Robly occasional sends offers for account credits. The reporting and tracking is good and easy to interpret. Their A/I delivery system sends emails at times most likely to be opened per recipient's history. The design program is fairly simple to use, but it took time and some customer service chats to really get the hand of it as new users. The emails look very professional and are easy to archive.

Cons: We would love to be able to drag content around and automatically create sections, borders, etc.. It took my team a while to learn the program, and the process can be time consuming when constructing a detailed newsletter. There's also no "undo" feature. Instead, you revert to the version that was saved 1 minute ago, 10 minutes ago, and so on. That part is frustrating because you waste a lot of time just clicking around. Also, the ability to edit image sizing is limited. We're happy with the program overall, but it could be improved for smoother, more efficient use.

Inexpensive, easy to use, and let's us do what we need to do

Feb 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We send out a weekly e-newsletter with many links to articles on our website. Robly makes it easy to create our calendar on the website, then copy and paste it - with its links intact - into our e-newsletter. Something our previous, more expensive service could not do.

Cons: I can't always get the formatting exactly the way I would like. Perhaps if I spent more time working on this, but always trying to meet a deadline!

Simple and Straightforward

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The set up was painless, especially having a team member set up a template to match our website. The templates look great and the editing is very user friendly.

Cons: There could be more customization of templates, but I know in order to keep it so user friendly, there will be sacrifices there. Adding and using images is a little clunky, but it certainly gets the job done.

Way of Working as other software-

Jan 20, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Robly has benefited me a lot because I have managed to carry out clean campaigns with a high degree of design and with very graphic explanations.

Pros: I really like Robly because it does not have the same way of working as other software dedicated to Email Marketing, with Robly it works in a more convenient and much more appropriate way, I can easily apply different designs to the Emails that I want to make and completely change the country they use, in another way I can also apply different designs of work campaigns.

Cons: I do not like that Robly does not have an exact version of PC that can be downloaded and thus make the work more feasible and faster. I would like Robly to design a PC software that will diversify into the devices it supports for its use, so that it can work more comfortably and from multiple sources.

Exceeds the functions.

Jan 19, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Robly has helped me a lot, previously I had problems with Email using other software, Emails took a long time to reach the client and the delay caused us to lose a lot, since I used Robly I had very good progress.

Pros: I like Robly because it exceeds the functions of many software, there is much more diversity, I would even say that Robly greatly exceeds Constant Contact, using Robly is a way to make Emails and comply with Marketing in a simple and fast way Without making so much effort, Robly is perfect and I hope it stays that way.

Cons: I do not like the prices of Robly, at first I did not touch another and had to pay the high prices, but I think they should lower the rates, the last plans with more access and more benefits to the program exceed.

Very easy to use in Robly!.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: Robly is a very appropriate software for business use, it has helped me a lot to distribute Email in a fast way on the products that I promote, it is excellent and it gives me a good stability in its platform.

Pros: Robly is very easy to use, with just a couple of design steps in the Email, you'll have it ready with a nice design and colors that personalize it in a better way. Since I started using Robly I realized how easy it is to promote my products by sending Email.

Cons: I do not like the prices of Robly, they are very high and do not allow access to promotions or plans that unlock many of the functions necessary for a full use of the program, I would like to lower prices or adapt them to a better rate so allow many users to buy them.

Fast and quick email

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The way to make the Emails to send automatically is quite outstanding, it allows you follow a series of steps and you will obtain an Email with very good design, plus without needing to use quite complex methods.

Cons: Sometimes you need extra client section for gathering data.For that reason adding new templates would be more appreciated.

Very nice program for creating my newsletters

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, I find Robly to be a useful program that I will continue to use

Pros: The first thing I noticed is how easy the program is to use There are plenty of useful tools to make your work unique I am impressed that the program is not overly priced

Cons: It would be nice if there were a few more templates in particular fields I had a hard time finding newsletter made in the past

Capterra-loader

Easy to use, great final product!

Jan 11, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it's easy to create an enewsletter and have stunning results. The templates are pretty good but I usually just make my communications from scratch!

Cons: I one have one issue; organizing photos and uploading photos in the file upload tab. Uploading photos doesn't always work and once you've uploaded the photo you can't make folders and organize the files by dropping them in etc. It should be a bit easier to use and organize adding and uploading photos to your communications.

Overall: Easy to use, WAY better support than other products I've used in the past!

More features than Constant Contact and a better price

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was looking for more AI and Robly has just that. Resending emails to those that haven't opened them has always been a manual job when using Constant Contact, but the developers at Robly figured out how to do it with a click of a button. Love it!

Cons: Can't find a con just yet! There's potential for cons is they go the way of Constant Contact and charge more for what they've always provided, but I hope that doesn't happen.

Easy to use, still some bugs, customer service is great always very helpful, overall happy

Jan 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: customer service is good and generally robly is mostly easy to use. simple photo uploading and linking.

Cons: sometimes bugs cause editing problems. save & exit then come back to campaign and its fine. just a little annoying. would like to be able to link videos

Excellent!

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use.... simple drag n drop editor. Pre-programming is a breeze and the auto-gen feature is fantastic!

Cons: Not able to embed video directly.... this is a HUGE downer! It's a real deterrent for readers to have to exit their email client to view the video... the view rate and open rate would be considerably higher if the video could be directly embedded.

They are doing a nice job!

Dec 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I and my company have been using this OpenGen software for our newly created campaign.It is amazing how we found many customers within one month.Autoresponse feature does very well and never left any customers without response.

Cons: I would probably say mobile application seems way behind than web application.Sometimes notifications did not pop up on my phone screen despite the fact that I made them on.

Thank you Robly

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Robly has saved Keep Punching, a non-profit organization time and money! They have assisted our volunteer team every step of the way from setting up my account to sending out all of my mailings. Robly keeps my mailing lists up to date and in perfect order. I appreciate the Robly team's support!!!!

Cons: The Robly team set up a newsletter template for me to use, but I have a difficult time adding photos where I want them. The program takes practice to use, but the support team is there to help every step of the way.

Reliable and Trustworthy

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Robly did amazing job in recent weeks for our company.We got back response from almost all sending emails.Their help center always ready to reach you out.Unexpectedly,third level country's email marketing campaign seems working with this software.

Cons: Nothing I can add here related to features unless pricing. Also,they do not try to discount teachers and students :)

Highly recommend Robly.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are a number of templates to choose from and they are easy to find. Also, the cost to use is better than anything else!

Cons: Robly could be a little bit more user friendly as sometimes I have a hard time remembering certain steps. However, help is available!

Robly makes our email marketing work easier

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It makes easy to communicate with our future customers and our existing clients, and it gives us great opportunity to work more effectively about internal and external customers, getting responses is more easy with using Robly. We are using Robly mainly for supply registrations for our groups. It is also useful for sharing new events. It's can be suit perfectly for every company.

Cons: Personalization of outgoing emails would be perfect. I would like to see more text font styles and flexible templates and better design to work. Overall interface is friendly, but they never changed its design. And customer support needs some updates.

Robly Review

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Robust features. Meets Canadian requirements. Great customer service. They offer a service and do not nickel and dime you. They care about their customers.

Cons: I would like to see an automatic birthday feature to send out personal automatic birthday emails. Basically a set and forget.

Ideal for small businesses

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Robly has been great for our small company. For a reasonable price, it allows us to easily duplicate and edit campaigns, auto-generate second emails to contacts who didn't open it the first time around, and analyze our email campaigns, which I love.

Cons: I wish it allowed for a little more layout and design flexibility, but its simplicity makes it easy for almost anyone to use.

Works Great for Our Nonprofit!

Dec 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We use this for The Junior League of Boca Raton and for our use and budget it works great! I also used it a boutique agency I worked for and it was great for our company newsletter and for some of our clients too. I think it is much better than Constant Contact.

Pros: Compared to competitors, the interface is much easier to use. I feel that the templates they provide give great options and I believe for a small fee they will design a custom template for your organization/business which is totally worth it. The OpenGen feature is pretty unique and haven't seen anything like it on other e-marketing programs. It allows you to re-send the same email (even with a new subject line) to those that did not open it the first time. It greatly increases open rates and click-through rate. Overall it is much more flexible and easy to use and drag and drop text and images. They have a great widget too to collect and grow your email database for Facebook and website.

Cons: It doesn't (at least at this point) have the ability to auto-send messages on birthdays, anniversaries, etc.

Great service and really easy to use!

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and nice templates. The campaign is simple and I can easily add numerous campaigns too. Excellent customer support. Not on hold forever. Good mobile responsive templates.

Cons: Pricing can be lower. I like to see more templates for photographers particularly. More color choices for headers and footers would be great too

I would do it againg..

Nov 22, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, good reporting features and automatically send email to those who don't open in the first round and it cleans the address book.

Cons: Limited template and graphics; have template that are appropriate for beauty salons, spas and barbers.

Great product for the price

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Robly is easy to use and the emails always look clean. User management is easy and the OpenGen gets a better open rate on the most important messaging.

Cons: It would be better if Robly's user management could integrate with other software platforms. We use a WordPress website and CiviCRM, neither of which seem to have customized options for Robly. Billing notifications have been spotty. I added our Director of Finance to automatically receive billing notifications, and it worked for 6 months, but suddenly stopped.

Phenomenal

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've used several other email platforms in the past. Robly is the best. It's complete with every feature we could want, their pricing is competitive or better, their customer service is excellent, their layout of their website is excellent. Plus they don't force people to have to double opt-in (love that).

Good experience with a good product.

Nov 04, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Email appearance. Tracking responses. It's a better product than the competition and that is the bottom line.

Cons: Inserting images can be a bit easier. Customer service is good but could respond faster. Not many cons to report.

Robly - Easy to use

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use. Much easier than Mail Chimp for someone who is not an email campaign "expert". All the features and functionality we need to get our message out quickly.

Cons: Only real issue is with the pricing structure. When smaller firms start out we don't have large jumps in users as we are growing our businesses. It would be better to have a more graduated pricing model as companies scale. The 1st leap can be expensive (as other costs pile up at the same time). But there are no system cons. Great product that is easy to use.

Easy to use, not many issues

Oct 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The nice thing about Robly is how easy to use it is. When you start a campaign, the program walks you through each step, so it was really great for a beginner like me. The templates look very nice and professional, OpenGen and the Robly AI are also a big plus.

Cons: Sometimes editing the campaign can be troublesome. I've made styles before and saved them as a theme, but have had to reapply the themes sometimes because it didn't stick.

Super easy to use email client with lots of great features!

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Gave feedback for easier image creation for video links and their development team said they'd consider fix.

Pros: Sleek design. Excellent and quick customer service. Love the opengen and roblyai tools which help us get more opens.

Easy to use and manage

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the OpenGen feature. We have received several more opens by scheduling that than we would have otherwise. I also really like the ease of use when creating a new newsletter, being able to drag and drop columns and blocks. It is much easier to use in my opinion than Constant Contact and having to try to get things to position correctly.

Cons: I don't like not being able to put my emails in folders. The filters are definitely useful and I wouldn't get rid of them. However, looking at the campaigns page just makes me feel unorganized, to have to look at all the emails at once. I would rather have folders that I can click on and sort through or view with filtering options within the folders.

Email Marketing client that, while not perfect, is a good value.

Sep 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer support, web-based, easy to learn--the overall value is hard to ignore. For a reasonable price you can send out a variety of different emails and keep database all of the emails efficiently using the Robly client. A/B sending, OpenGen, and Robly AI are all also useful. Statistical feedback is useful as well.

Cons: Designer software is clunky and at times finicky. While you can create good looking and customized emails, you will find that they aren't FULLY customizable.

Excellent Product

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love the product, ease of use and effectiveness , NextGen is my favorite feature, a resend to un-open emails without having to think about it.

Cons: My only con was cutting over half of our opt-in email list. It seemed really aggressive to cut that much volume

Better than Constant Contact!

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Seem to get better open rates. It's pretty easy to use. It works great...the only issue is having the time to use it more.

Cons: Keep creating new features that make it even easier. Having phone support would be nice. Besides that, can't think of anything else.

User friendly and lots of features

Jul 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good menu of report functions, easy to build the project, lots of resources, intuitive interface. Especially like the easy-to-use project timeline.

Cons: Smal cavil - can't really make sense of the "add button" function. It seems limited and balky. We use our own linked .jpg's instead.

Great Product

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Robly is easy to use, has great templates and great customer support. I have recommended the application to several of our other clients.

Beyond pleased!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm ecstatic about being back with Robly. I took a hiatus from newsletter and the team made it feel effortless to reinstate everything after 2 years! The live chat is my favorite feature and they are so kind and responsive.

Cons: Sometimes, I feel like I'm drowning in features. If there were a way to personalize 3 or 4 of my own templates, it would save me about 30 minutes setting up each email. Maybe there is a way to do it and I just haven't seen it for all the features. I love the features, but it's going to take some time to figure out.

Great experience, value, and results!

Jun 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Robly is affordable, easy to navigate, and provides quality reports. I had no thoughts of switching from MailChimp when the Robly sales team called me last year. However, my quick run through and free branded template made it an easy choice. Also important is that Robly checks in, has offers for current clients, and is constantly looking to improve.

Great experience!

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and great features. The drag and drop editor really simplifies the whole process. We love the deliverability and open rates of Robly as well.

Increased Conversion with Robly

Jun 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to time when the email hits the inbox based on the user. Re-sending to those who didn't open.

It's easy to learn, has great features and has become our go-to email tool.

Jun 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have multiple users with varying degrees of experience and ability to work with software, and all were able to pick up on Robly very quickly. As a non-profit organization, the price couldn't be beat and the platform is much more stable than others we've used. It doesn't crash and WYSISWYG. The analytics are superb and Robly's Open Gen & AI features have seriously reduced the number of unsubscribes for us. Best of all, their customer service is truly superb with immediate responses via online chat. For users comfortable with online platforms, there is a lot of customization available.

Cons: Robly does not provide the ability to create set color palettes, which means users have to manually enter every color code in each element of every email. That really slows things down and results in less consistency in the look of email blasts as users enter their own color schemes, instead of being able to draw from a palette template. Robly has a very limited selection of ready made mobile responsive templates, but there is plenty of functionality to create your own. The other "missing feature" is the ability to create multiple user IDs. Everyone uses the same login and there's no way to tell who worked on what campaign.

Overall: Because it's easy to use, we were able to get a higher rate of adoption within our organization. Our campaigns also saw far fewer unsubscribes thanks to Robly's more sophisticated delivery system, which can "learn" when subscribers tend to open their emails and deliver accordingly. Also, it's been a big time saver because we can set emails to re-send to subscribers who have not opened their emails on the first or second tries. We have more opens, more click-throughs and better engagement using Robly. It's also very customizable and easy to work with, but there are standard templates for users who are less experienced with such platforms. In addition, we've saved a lot of money using Robly for a subscriber list of 10,000 or under, compared to other email services.

Exceptional Product and Team

Jun 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Robly is a great product, it is a wonderful tool for anyone, especially non profits! The price is very good! The initial customer service team was wonderful to work with, they assisted with importing our contact lists and created a branded template for our use. The team is quick to respond, the online support is exceptional. Overall it is user-friendly.

Cons: Navigating is a little challenging at times.

Digital Native Thinks Robly Rules

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used most digital marketing platforms and found a great many of them cumbersome with lots of pointless quirks and horrible customer service. Robly is the antithesis of clunky Web 2.0 platforms. Simple & attractive, with fabulous customer service Robly, in my opinion, is the absolute best bang for your buck.

Cons: No negatives to speak of! Really impressed with Robly's customer service. Their reps will stay on the phone with until you're absolutely sure how to navigate your campaign and move forward without encountering the same issues.

Awesome

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy Robly is. It works for anyone that has no experience with photoshop. The campaigns looks amazing after you're finished.

Great tool for the Money

May 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Robly is very easy to use - Good Customer Service - easy to import Contacts - use templates & make endless adjustments.

Cons: Wish their were more template options & Emails would launch when you want them to launch instead of being held up for hours or overnight.

Innovative results oriented marketing and communication

May 02, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The Open Gen and AI features truly make a difference in the amount of opens and people receiving and responding to our emails.

Absolutely incredible

Apr 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been doing email marketing for many years this email platform is absolutely incredible it has made my email marketing a snap and not to mention my open rates have increased by 50%. It is a must have for anyone doing email marketing.. No other platform will even come close I have used many different platform over the years.. Thank You Robly..

Cons: Can't find any I keep think their is something that can be done to improve this email platform I just can't seem to find anything at all.. They have it all covered and very very well thought out..

Robly Review for B2B

Apr 26, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Robly has some impressive features, including their OpenGen which resends to soft bounces. The editor is relatively easy to use. The metrics are on-par with other email service companies.

Cons: I ran into a lot of issues early on and, although they did have live chat from a person, the customer support representative wasn't too helpful and almost seemed combative at times. I got the impression that any issues I was running into were my fault and it became incredibly frustrating. I'm well versed in email marketing and it was as if the rep was trying to gaslight me and tell me the problems weren't there. Even though I was in the application looking right at the faults.

Works just as good, if not better, for a lot less.

Mar 30, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our company is set to save over $400 annually by switching to Robly from our old email blast service. So far our open rates have been equal if not better.

Cons: Some of the extra features take a little getting used to. Our previous email blast service was more of a "click and it's sent" so some of the time delayed features have caused us to make a shift in our planning and sending schedules.

Robly is a good alternative to Mail Chimp, etc. Much better than Constant Contact.

Mar 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Their customer service is better than anyone bar-none. Does not even compare. The assortment of different tools they have is nice. Especially like the ability to re-send all campaigns to un-opened subscribers.

Cons: The issue with the great customer service is you have to use it regularly. Albeit, they are much more responsive than the other big companies in the market.

Robly--good option for keeping in touch with clients

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Robly has been one of the easiest email marketing services I have ever used without a doubt. Their interface is impressive and it's easy to create your own templates. I do with they offered a inexpensive "we'll create a customized email for you" service. Maybe they already do, I don't really know. But otherwise, it's a very good service and the reporting features are good, too.

An asset to any business

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the easy use of the templates and the image uploader.

Cons: no issues.

Overall: Robly has opened the lines of communications between my business and past customers. It has definitely brought back customers from years past.

Recommendations to other buyers: no

New user...still learning the system

Mar 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: So far, everything has worked out well. However, we have not bee able to figure out how to add a sign-up link on our facebook page...even after chatting with a Robly rep. Otherwise, it is fairly user friendly and has the necessary features in order to do what we need.

Love Robly

Mar 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: More options available

Cons: Would like an app so that we could opt people in on the fly, like constant contact has

Overall: Robly has more user friendly features and is very cost effective. The help desk is great. I love that it posts to Facebook as well and it goes out twice, definitely more custom, would like to be able to opt my clients in with an app.

A Happy Customer

Mar 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Have been using Constant Contact for over 10 years! Very satisfied with Robly; open rates have gone from 20% - 22% to 28%, the Roby AI is an awesome tool!

Great Customer Service, Very User Friendly

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: Nothing

Overall: I have been enjoying using Robly for our congregation's emails. The customer support is top-notch; you can often chat directly with Support while you work to make it easy to ask questions. It is a very easy program to use. I have no experience using similar software so I appreciate how user-friendly it is!

Robly is the best automated email service!

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use, and extremely user friendly. Making templates, and editing on Robly, is very convenient and easy.

Great program

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Robly is easy to use and understand. Great customer services. I would recommend it your mailings.

Robly Review

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As small business owner, Robly is a tremendous help to me. The ease in which I can communicate with a group is fantastic.

Robly will have you flying in no time

Feb 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great customer support.

Cons: Like many of the online email newsletter services, templates can corrupt and working with them can become nuanced.

Overall: I shifted from Constant Contact to Robly about a year ago because the former seemed to always have template glitches. Robly's templates also have their challenges but the customer support is stellar. I also appreciate their focus on mobile-friendly formatting. Nice people running a solid service.

Easy to Use ans Awesome Customer Service

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use
Beautiful Templates
Great Customer Service
Easily Accessible Metrics
Ability to Segment
AI and Open Gen Functionality

Cons: No Event Functionality

Overall: We LOVE the Robly email platform (we were previously using Constant Contact). The Open-Gen and AI features have boosted our open rates for all of our clients. Emails are easy to create and customize. Their competitors feel antiquated by comparison. The customer support is great- fast response, good insight, great online resources. I would also say that they take a collaborative approach to helping their customers. I have worked with several different Robly team members and they all seem to share this mentality. I have also received several¿ touches¿ to see if I have any improvement suggestions.

The downside: There is no event functionality built in like some of the other platforms. I have communicated this to Robly and I understand that they are working on adding this functionality. In the meantime, we are using another solution to fill this gap.

Need more sales

Feb 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: More features than constant contact

Cons: The results, I wish it worked better with potential customers.

Overall: We had been using constant contact for a couple of years. It seemed like constant contact was becoming an un effective tool. We were hoping Robly would generate more returns with its enhanced features, but it hasn't worked much better.

Recommendations to other buyers: I think email for work is on the decline......maybe features for texting, linkedin, twitter, etc

We like Robly

Feb 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We switched from using Constant Contact's emailing services to Robly around 1.5 years ago. There are a few less features on Robly than Constant Contact but it is 1/6th of the price (So worth it!). There is a 14-day trail period where you can play around with their site's features, etc.. They offer to bring over your contacts and create templates similar to the ones you were using before. If you know a bit of coding, you can even copy and paste your old emails from Constant Contact to Robly to make it an exact replication. They guarantee 50% more opens with their OpenGen feature as well. Overall, Robly is a very useful mass-emailing tool.

Easy to use. Serves our small non-profit well.

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use

Cons: A little too much self-promotion in getting where I want to go.

Overall: Used Robly for past 18 months to send periodic newsletter emails to donors and friends of our non-profit. Have never needed to call customer service, the template formats are so easy to use and self-explanatory. There are more tools available than we have used, opting to keep it simple. We have been on monthly billing, but are moving to annual billing this week, knowing we are very satisfied and will continue to use the service. By the way, their analytics are great, too.

Communication Secretary

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A co worker easily showed me how to use robly I have always used a competitor but love this one much better! Very easy to use for our weekly emailed church bulletins

Robly Approval

Feb 08, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost effective and flexible

Cons: The same thing I don't like about all e-newsletter service companies.

Overall: My company offers very unique technology and hardware combination products for a specific and very insulated national market. Personal sales calls are cost prohibitive. The sales process takes months of education-based marketing. E-newsletter marketing offers the best avenue of sales lead generation and after using many other E-newsletter services I have found Robly to be pro-active, very supportive, flexible and intuitive to my needs. This has been very refreshing as I have had infuriating experiences with a couple other E-newsletter services, especially Constant Contact which was an absolute nightmare.

Recommendations to other buyers: No

Easy to use, looks great

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast, easy, straight forward, good customer service

Cons: Limitations for layout

Overall: Robly is a great platform for our organization and can be quickly learned/taught to our staff, and looks great as well. Everything we need in an email platform for our use. Customizable modules make changing the layout fast and easy.

Go for it! Especially if you use Constant Contact

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use. Easy to transfer lists. Open-gen and other AMAZING features. Your opens WILL increase.

Terrific Support

Feb 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great support

Cons: Lack of screen sharing with support

Overall: Chat people always available and super helpful. My only recommendation would be to incorporate a screen sharing function to save time all around.