Robly

Robly

4.5 / 5 310 reviews

Who Uses This Software?

All the features you want, none of the extra cost. Robly is perfect for beginners and experts alike.


Average Ratings

310 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Robly
  • www.robly.com/
  • Founded 2012
  • United States

About Robly

Robly is a leading innovator in email marketing and marketing automation. Boost your open rates by up to 50% using our proprietary OpenGen and Robly AI technologies. Robly's signature Exit-Intent technology is proven to grow your email list up to 4 times faster than traditional signup forms. Use our A/B and multi-variant testing to optimize open and click through rates. Our design team will build you a free custom, mobile-responsive template and have you up and running in one hour.


Robly Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor

Robly Reviews Recently Reviewed!


It's easy to learn, has great features and has become our go-to email tool.

Jun 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We have multiple users with varying degrees of experience and ability to work with software, and all were able to pick up on Robly very quickly. As a non-profit organization, the price couldn't be beat and the platform is much more stable than others we've used. It doesn't crash and WYSISWYG. The analytics are superb and Robly's Open Gen & AI features have seriously reduced the number of unsubscribes for us. Best of all, their customer service is truly superb with immediate responses via online chat. For users comfortable with online platforms, there is a lot of customization available.

Cons: Robly does not provide the ability to create set color palettes, which means users have to manually enter every color code in each element of every email. That really slows things down and results in less consistency in the look of email blasts as users enter their own color schemes, instead of being able to draw from a palette template. Robly has a very limited selection of ready made mobile responsive templates, but there is plenty of functionality to create your own. The other "missing feature" is the ability to create multiple user IDs. Everyone uses the same login and there's no way to tell who worked on what campaign.

Overall: Because it's easy to use, we were able to get a higher rate of adoption within our organization. Our campaigns also saw far fewer unsubscribes thanks to Robly's more sophisticated delivery system, which can "learn" when subscribers tend to open their emails and deliver accordingly. Also, it's been a big time saver because we can set emails to re-send to subscribers who have not opened their emails on the first or second tries. We have more opens, more click-throughs and better engagement using Robly. It's also very customizable and easy to work with, but there are standard templates for users who are less experienced with such platforms. In addition, we've saved a lot of money using Robly for a subscriber list of 10,000 or under, compared to other email services.

Very easy to use in Robly!.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
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Comments: Robly is a very appropriate software for business use, it has helped me a lot to distribute Email in a fast way on the products that I promote, it is excellent and it gives me a good stability in its platform.

Pros: Robly is very easy to use, with just a couple of design steps in the Email, you'll have it ready with a nice design and colors that personalize it in a better way. Since I started using Robly I realized how easy it is to promote my products by sending Email.

Cons: I do not like the prices of Robly, they are very high and do not allow access to promotions or plans that unlock many of the functions necessary for a full use of the program, I would like to lower prices or adapt them to a better rate so allow many users to buy them.

Robly is GENIUS

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love that we can send emails to specific lists of people. I love the branded emails that have our colors imprinted, our logo displayed, and pictures from our website! I really enjoy the data capturing and the brilliance of the re-sending software. The fact that they can send emails at time that people are most likely to open emails, specific to that individual, is sheer genius.

Cons: Because I use Bitly, seeing which links are clicked in the emails can be difficult. I wish it would display the word that was hyperlinked as well as the link itself and allow me to click on it so I can go to the site and verify. I also would like to be able to expand the size of pictures using a dragging feature in the corners of the picture rather than manually editing it. Manually editing makes it difficult to get pictures on the same line if they're of different dimensions.

Overall: Robly saves me so much time and energy when sending out content to our email list. The ability to send emails at specific times and resend emails using a different subject title when our first email was unopened is simply brilliant. I can track who opened which email and see the true value of our content for our subscribers. In short, I love Robly and am so thankful we switched from Constant Contact to start working with the Robly team! I've trained other staff in how to use it and now other staff members are sending out emails left and right! LOVE IT! The only suggestion I would have to the Robly team is to make it possible to edit the size of pictures in an easier way (like dragging the dimensions of the picture rather than manually editing them) so we can make pictures as big as we want! Other than that, I love the service and am extremely satisfied!

Recommendations to other buyers: Robly is awesome and I love it :) I would suggest having one person train with the Robly team and then have them teach other staff members how to utilize the software. It's straight forward and very user friendly.

Way of Working as other software-

Jan 20, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Comments: Robly has benefited me a lot because I have managed to carry out clean campaigns with a high degree of design and with very graphic explanations.

Pros: I really like Robly because it does not have the same way of working as other software dedicated to Email Marketing, with Robly it works in a more convenient and much more appropriate way, I can easily apply different designs to the Emails that I want to make and completely change the country they use, in another way I can also apply different designs of work campaigns.

Cons: I do not like that Robly does not have an exact version of PC that can be downloaded and thus make the work more feasible and faster. I would like Robly to design a PC software that will diversify into the devices it supports for its use, so that it can work more comfortably and from multiple sources.

Exceeds the functions.

Jan 19, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
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Comments: Robly has helped me a lot, previously I had problems with Email using other software, Emails took a long time to reach the client and the delay caused us to lose a lot, since I used Robly I had very good progress.

Pros: I like Robly because it exceeds the functions of many software, there is much more diversity, I would even say that Robly greatly exceeds Constant Contact, using Robly is a way to make Emails and comply with Marketing in a simple and fast way Without making so much effort, Robly is perfect and I hope it stays that way.

Cons: I do not like the prices of Robly, at first I did not touch another and had to pay the high prices, but I think they should lower the rates, the last plans with more access and more benefits to the program exceed.

Almost perfect, but a great deal for the price.

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's stable, not glitchy. It sometimes shows up differently on different platforms, such as Windows and Mac, but overall, it's more consistent than others. It's easy to learn. It has great analytics capability.

Cons: If you have to follow certain style guidelines with fonts, color, spacing, etc., it's a bit more labor intensive because you can't create a palette to work from. You have to input hex codes and work with the built-in formatting. In some cases, you can access the code to make changes, but that takes a skill level most of our users don't have.

Overall: The customer service is hands down, the best. The product is excellent but it could still use a few features to make life a bit easier for the less tech-savvy in our organization, such as allowing for standardized color palettes or more flexibility with the mobile-responsive templates. However, all of our users learned quickly and are making great use of Robly, and the analytics are a huge plus.

Recommendations to other buyers: Overall, I thought this was a bit of a risk since Robly was new and unfamiliar - but I thought it was worth taking a chance given the pricing and the level of support. On some levels, it could be less labor intensive, especially if you don't work with the same template(s) all the the time. But Robly seems to be responsive in adding features. Overall, it's been well worth the jump from the better known, more established email software services out there.

Works Great for Our Nonprofit!

Dec 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We use this for The Junior League of Boca Raton and for our use and budget it works great! I also used it a boutique agency I worked for and it was great for our company newsletter and for some of our clients too. I think it is much better than Constant Contact.

Pros: Compared to competitors, the interface is much easier to use. I feel that the templates they provide give great options and I believe for a small fee they will design a custom template for your organization/business which is totally worth it. The OpenGen feature is pretty unique and haven't seen anything like it on other e-marketing programs. It allows you to re-send the same email (even with a new subject line) to those that did not open it the first time. It greatly increases open rates and click-through rate. Overall it is much more flexible and easy to use and drag and drop text and images. They have a great widget too to collect and grow your email database for Facebook and website.

Cons: It doesn't (at least at this point) have the ability to auto-send messages on birthdays, anniversaries, etc.

Easy to Use ans Awesome Customer Service

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of Use
Beautiful Templates
Great Customer Service
Easily Accessible Metrics
Ability to Segment
AI and Open Gen Functionality

Cons: No Event Functionality

Overall: We LOVE the Robly email platform (we were previously using Constant Contact). The Open-Gen and AI features have boosted our open rates for all of our clients. Emails are easy to create and customize. Their competitors feel antiquated by comparison. The customer support is great- fast response, good insight, great online resources. I would also say that they take a collaborative approach to helping their customers. I have worked with several different Robly team members and they all seem to share this mentality. I have also received several¿ touches¿ to see if I have any improvement suggestions.

The downside: There is no event functionality built in like some of the other platforms. I have communicated this to Robly and I understand that they are working on adding this functionality. In the meantime, we are using another solution to fill this gap.

Great product for the price

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Robly is easy to use and the emails always look clean. User management is easy and the OpenGen gets a better open rate on the most important messaging.

Cons: It would be better if Robly's user management could integrate with other software platforms. We use a WordPress website and CiviCRM, neither of which seem to have customized options for Robly. Billing notifications have been spotty. I added our Director of Finance to automatically receive billing notifications, and it worked for 6 months, but suddenly stopped.

Very good control of each Email Marketing.

Apr 17, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have benefited from the use of Robly because I have noticed that nowadays I have established a better use in Email Marketing, nowadays in my company we receive many subscriptions daily, and with Robly we have been able to control that saturation.

Pros: Robly is a software that only focuses on Email Marketing, but, the detail that gives something positive are its prices, robly prices are too low, many times I think they are giving away their functions, but I hope they continue with those prices.

Cons: I do not like that the emails of Robly delay so much in arriving, in several occasions that wait so that the Email arrives, it becomes a too annoying wait, I would like that the platform was faster.

Robly has exact goals.

May 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The most lucrative characteristics of Robly and those that can be more profit, would be the automatic configuration that Robly has to control the traffic that may be with respect to subscriptions, it is quite nice that this option exists to leave in automatic period all the configuration of the advertising campaign.

Cons: I have no complaints from Robly, the truth is that it has been a software that has behaved to measure and has achieved excellent innovations at the structural level and at the business level, in this way I think that Robly is very well designed to achieve clear objectives and obtain results both short and long term.

The speed of delivery of each mail is satisfactory.

Mar 27, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have benefited from the use of Robly in my company, first, it is a fairly basic platform where you can easily navigate and reactivate any email, and second, because you have established a certain priority with a client, sending emails instantly and none have to wait so long.

Pros: There are several things that I like very much about Robly, but there is a specific one that has called me a lot of attention, and it is the brevity in which it delivers the mail, it is very fast sending and receiving.

Cons: I do not like that Robly has high prices, this is the factor that I hate most of any software / platform, which exaggerate with the prices and do not offer more adapted and easy to pay prices.

A more controlled volume of people.

May 22, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have benefited from the use of Robly because I have managed to connect with a larger group of people, since currently in my company we receive many subscriptions to our emails every day, and with Robly, we have been able to control that volume of people.

Pros: I have the great pleasure to say that Robly is an orderly software, that each section has a correct order and this has brought an excellent progress with respect to the long-term learning in Email Marketing.

Cons: It is not so nice the fact that Robly is so simple, I think that little by little should add new features so that the platform does not have "empty spaces" that the only thing that shows in insecurity in its developers.

Exceptional Customer Service and Superior Value for Money

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: >ease of use
>drag and drop functionality
>ability to schedule delivery of newsletters
>layout options
>price point
>customer service

Cons: >inability to direct subscribers to a link of my choice on their opt-in email...instead of directing them to my main site. I would like to be able to redirect them to my Free Crochet Pattern Listing Page. I have submitted this feedback to Robly though and they are considering implementing it in a future revision.

Overall: I switched to Robly over a year ago and I am very happy I made the move. The online software is easy to use, fully supported by an excellent team of service reps and has all the bells and whistles my previous service offered at a much more affordable price point. I recommend them to all my online peers and friends and I have never had any complaints from any of my subscribers about the quality of the newsletters they have received. I have started a second website and I have chosen to purchase a second plan for my new site with Robly.

Recommendations to other buyers: I would like to have an affiliate ad button I can pop into my website sidebar to 'advertise' the newsletter to other bloggers.

DO NOT USE ANYONE ELSE!!

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly interface, importing/exporting service very simple!

Cons: my only personal thing is that the maximum image you can add is 600x600. Not a big deal at all!

Overall: Robly has changed my entire outlook on email marketing! Migrating over from Constant Contact was not only a very simple process but also a very smart choice! With Robly's user friendly interface and OpenGen feature you can bet that you will not only increase the amount of people you can reach within your existing network but you can be certain that they will be more likely to open and click around in the emails you send. They are also very particular with the emails you are adding and they are double, triple and quadruple checking to make sure you are very very limited to bounces and emails unsubscribing. The customer service is untouchable and colossal in comparison to Constant Contact. Now do not get me wrong... Constant Contact did its job and did it pretty well. But Robly is more cost efficient, more user friendly and there customer service communicates with you every single step off the way to ensure that everything looks good and will reach your customer base. They saved our company almost $1000! Those savings of coarse apply to a larger scale of emailing marketing. Teeter no more! Robly is the right choice every time! Good Luck with your decision!

Recommendations to other buyers: Just make the move! It's absolutely worth it!

Flexible cloud-based email marketing and automation system.

Aug 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The elegant, flexible and user-friendly graphical interface helps you use the application without much of technical knowledge. You can send newsletters and check the open rates of messages or emails. They provide a lot of custom templates, and you can access and edit them via tablet, phone or desktop PCs. If you face any operational or design issues, you can connect to the customer service team who are in fact very quick in response. You don¿t require any coding knowledge to design professional emails with ease. From your website itself, the email addresses are collected for preparing promotional lists. The Robust AI enables to auto send emails while a prospect opens their promotional emails or newsletters. You can import contacts from constant contact, or through excel lists. Provides great analytical features. The application helps you improve open rates as well as the click-through rates. Provide instant billing notifications.

Cons: It is difficult to create color palettes. The application is quite expensive. It is a very tough and time-consuming process to edit campaigns.

Robly has a good automation for shipping at the right time.

Mar 12, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The use of Robly has helped me a lot because I have managed to work in my company without worrying about when to send emails, since Robly does this work in an automated, very efficient and beneficial way.

Pros: What I like most about Robly is that it comes with an artificial intelligence that automatically determines and sends its email marketing campaigns to its target users and prospects at the right time.

Cons: The function called Robly AI, responsible for showing the history and progress of an advertising campaign, and sending emails at the best time, does not work properly, since it does not always show the correct history.

A better stability and tour of Email.

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The use that I am giving to Robly has benefited me a lot because previously my company suffered from a lack of control in the subscriptions, they were totally disorganized and nothing was understood at all. Since Robly was implemented, there is better stability in Email Marketing.

Pros: Robly is very good because the functions it has, do not require a long term knowledge, but with a minimum practice, it can be established to use it at any time.

Cons: I do not like that Robly has such high prices, its functions are quite basic but it has a strong impact on the enterprise profit, and I would like it to be cheaper for any client.

Very good automation, Robly does all the work.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The use of Robly within my company, has caused it to have a better stability and automation when sending an email, no need to do anything else because in my company, Marketing is managed by Robly.

Pros: Robly is very quick to send emails, perfect marketing very well in any company, it is very fast and efficient to send emails from this platform because everything is done automatically with a new subscriber.

Cons: Robly prices are terrible, and I mean they are really expensive, I would like this software to consider that it has very good features to offer its customers and it is better to lower prices.

Capterra-loader

Robly is great email campaign software

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is exceedingly friendly and easy to adapt. It has a best widget tool which allows you to collect and grow your email database for different websites, especially for Facebook. Drag and Drop feature makes everything easier. Reporting and analytics is helpful. Robly is being used for 1.5 year as a main email marketing application in our company.

Cons: Sometimes it is so difficult to edit campaigns and sometimes it shows error when you are sending mass emails.
it has the lack of screen-sharing feature.
Lack of the mobile version.

An easy service to navigate but could use a little tweaking

May 30, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: In my time using Robly it has always done what I needed it to do. There are little tweaks I have asked for because I feel there is a tone of potential to improve the platform. However, it is extremely user-friendly, super presentable, and has an array of templates that help instruct new email marketers. Their team is very responsive and is always there to give me an answer to a problem I'm having.

Cons: Not all fonts they provide function on standard email servers which will make your emails look vastly different when they arrive to your clients. There is no mobile editor for email structuring so you are kind of at the will of the layout how it all turns out. This last part is not really a con because no other service offers this that I have found, but I would love it if they would allow overlapping images for logos over backdrops and things of that sort or in general offer a variety of design options that make them stand out from the competition. Regardless of these, I am still very pleased with the service and still recommend them to many of my colleagues in the marketing world.

You do not want to get bored here.

May 22, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing about Robly is the design, if you are looking for a platform in which Email Marketing is not boring at all, Robly is the best option, since it has a design where a "chick" is integrated, and this really does a lot more comfortable and fun, here you will not get bored.

Cons: It should improve the reception of Emails in Robly, I think that is a section that should be concentrated and improve little by little, the reception of emails is very important, and a quick reception, the truth would bring improvements exponentially.

Better organization of each Email.

May 01, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Robly has benefited me because I have managed to add a new platform that complements Email Marketing, a platform that allows me to better organize each email or subscription received.

Pros: I like Robly because of the accessibility it provides to the client, it allows you to make connections from a mobile phone, from a computer and even from a mini laptop, very quick to log in.

Cons: The problem with Robly is customer service, I have had a couple of doubts and I still do not respond to any of them, I think it is for many requests but should improve customer service or support.

Robly perfects the automated work very well, without moving a finger.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have benefited from the use of Robly since I have been able to completely automate my work, sending constant emails without moving a finger, it is very easy to send emails with Robly about my company's information.

Pros: What I like most about Robly is the automatic way that emails are sent, it is very easy to implement Robly since you only have to carry out the campaign, and the software will do all the work automatically.

Cons: I do not like Robly's rates, I think they should decrease them since many people do not have the necessary financing to pay such an expensive membership.

Robly with high and perseverate fuction.

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It has kept me organized, I have saved time since I use it and it is excellent for me since what I expect from this software has been maintained and has benefited me from a great way.

Pros: It is ideal for all types of companies or businesses. It is effective because we save money and time, which is essential, I like the design with which it works because it is simple and insurance.

Cons: I do not like Robly: What I do not like about this software is that it maintains the same design. I think if they added more features, it would be more desirable for other viewers.

Robly automates without errors or interruptions.

Mar 13, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The use of Robly and the implementation in my company, has made my company much faster and automated by sending emails, since it is done instantly and in a few simple steps.

Pros: There is a point that I like most about Robly, and it is the speed of work, here you can do an advertising campaign in a matter of seconds and with a few simple steps that do not require reading instructions.

Lowering prices would unlock better functions and better progress.

Jun 26, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Robly is a very easy to use platform, and what I like most about it is that here you can take an Email Marketing with much more automation, so that all those who subscribe can have updated information about the day to day campaigns and in real time.

Cons: The problem with Robly is that here the prices to be able to have a campaign with many more functions, is very expensive, which causes users to go to other services. I would like the prices to change because they have very good features to offer.

Used for a non -profit-great value for the money

Jul 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Could send the emails that I needed to send at any time without restriction. Was able to store our images (and those were numerous) with labels and changes. Manipulation of images was easy to do. Changes to format was quite simple to manage, Keeping track of our mailing list and reports on our opens, click-through rates, and other information was easy to get and track both for individual emails and through time. They manage the email list to delete non-responsive contacts.

Cons: If you are looking for something that also does raffles, tickets, or other things, Robly is not for you. They are email only. They are really good at what they do and handle large volume traffic well. Not for the low volume little guys.

Excellent sending of Emails through a fluid platform and with a good base.

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have benefited from its use since I have managed to establish a very automated Email sending, since currently in my company, there are many people subscribed to our Emails, and with Robly it is easier to send them.

Pros: What I like most about Robly is that you can create a campaign on different devices with an internet connection, it does not necessarily have to be a PC.

Cons: I do not like the design of Robly at all, because here a "bird" is implemented to make the design hallucinatory, and I think it must have a more formal and serious design.

Robly makes our email marketing work easier

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It makes easy to communicate with our future customers and our existing clients, and it gives us great opportunity to work more effectively about internal and external customers, getting responses is more easy with using Robly. We are using Robly mainly for supply registrations for our groups. It is also useful for sharing new events. It's can be suit perfectly for every company.

Cons: Personalization of outgoing emails would be perfect. I would like to see more text font styles and flexible templates and better design to work. Overall interface is friendly, but they never changed its design. And customer support needs some updates.

Robly is Great!

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Real tools that make sense. Ability to copy from word and other formats. Gives a great looking, professional e-mail that works wonderfully on any devise. The OpenGen is fantastic! Gets so many more opens with that.

Cons: Hard to put pictures and text together the way I want them. I haven't been able to add an image to a text box, even though I watched a video on it. No highlighting ability for text.

Overall: I'm a semi-techy, burgeoning graphics person and love the tools and ease of use. I've used another e-mail marking service that was very frustrating and hard to manage. The folks at Robly are super helpful and get answers to you quickly.

Recommendations to other buyers: Try it out. A Great product for a great price.

Robly Rocks Email Marketing

Dec 15, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Responsive templates are important as a large number of our users are on other-than-desktop devices

Cons: The responsive templates can get boring and don't always "size up" to the device page. But I think folks are forgiving (at least now) of that.

Overall: Transferred from "the other" guy and even though our percentages are about the same, I really believe that the emails are getting through. I think the AI function gets the credit, as well as the more simple templates. (Altho' they can have their drawback and get a bit tiresome).

OpenGen is really neat, we just have to watch the frequency and timing around our new sends and OPENGEN so there isn't too much overlap and viewer fatigue.

Recommendations to other buyers: They don't have Auto Responder function as you would expect. Be aware of that!

Easy Email Marketing with easy complex.

Jul 11, 2018
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used Robly for a long time and I have noticed that it is a platform which has nothing to envy to others, has the exact functions to offer a good quality for Email Marketing, and achieve a campaign automation.

Cons: These points do not consider them negative, however, I would like them to improve. I refer specifically to its design, the design that Robly has is very little formal, I would like a more serious and appropriate design for the business scope.

Robly is perfection in Email Marketing.

Jun 26, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mainly the best thing that Robly has is the design, since it is a quite creative design that supposes that the users would not get bored when using it, since they use a "bird" as representation to their software, something very fun to handle the Email Marketing.

Cons: I would like Robly to improve the autoresponder, since in many cases Emails are not sent correctly to the configured recipient, this brings mutual confusion and a lot of waste of time.

Thank G-d for Robly!

Sep 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Extremely easy to use.

Cons: Have you considered allowing it to open multiple screens. Sometimes I need to place the same article in several newsletters and being able to work on multiple newsletters at the same time would be helpful.

Overall: I handle our organization's social media: 3 Facebook pages, a Twitter page, Pinterest and 3 bimonthly regular newsletters and the occasional special edition newsletter. Thus you can understand my appreciation for Robly's ease of use. It allows me to get out multiple professional looking newsletters in a minimum amount of time and connect them to our regular social media. It's truly a life-saver.

Recommendations to other buyers: If you have ever taken a look at Hootsuite, I'd love to see you incorporate their use of other social media with your newsletter creation and ease of use.

Capterra-loader

We switched to Robly from Constant Contact because the price was better with more features

May 29, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We like the a/b testing and their proprietary open gen software process that allows for easier re targeting on a nonprofit budget.

Cons: It is sometimes buggy when editing and it is hard to use for non-marketing emails effectively (if we are just sending news, etc.) bc stats get skewed.

Robly in spite of a malfunction in phones, works well on desktop.

Apr 18, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing that Robly has is that you can connect with the social network Facebook, this has been a very good implementation because you can also automatically send information about any campaign, to colleagues who have added to your social network.

Cons: It has a malfunction to create campaigns from mobile devices, since it does not allow a campaign with a good design and it must have very little information for the client.

I'm glad I made the switch

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automatic followup email feature intrigued me, and is something I look forward to using. The feature that identified the right time to send to each contact seems great. I loved the offer of a personalized template, and put it to use immediately. Finally, it was about half the price I was paying at Constant Contact...so it was hard to turn down!

Cons: Using the templates is a little clunky...feels like there is an unnecessary step in there. I'd like to be able to see what the email will look like (on computer and on phone), and I'd love a feature that would allow a clean PDF that formatted to standard 8.5x11 paper for printing out copies for clients that don't utilize email (yes, those people still exist!)

Capterra-loader

Impressive software ! Send fast and safe e-mails.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Highly flexible and easy to work with Robly, I like the most is that while you are working with Robly you can send e-mails instantly to your clients and customers. Robly has secure platform and structure and this is most important thing for my organization.

Cons: There is only one issue which is quite problem for many people is that Robly has high price, I would like to see price is being decreased.

Overall: With Robly, we increased our revenue in the company by making e-mail marketing and I can recommend for those companies planing to do email marketing. We are really satisfied for first 7 months.

Robly presents a very fast, secure and uninterrupted platform.

Mar 03, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I would recommend Robly to any company or person, since within my company I have been able to send emails automatically and quickly, this has given more progress to my company and more agility.

Pros: The best sending of campaigns, since the emails arrive in an instant and you do not have to wait many minutes of delay.

Cons: Very high prices, the plans are not so accessible because the rates exceed per month, I would like them to decrease a bit.

Its a Breeze

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows me to be creative, yet providing me with temples to enhance my creativity. It's so very easy to use coming from never using an email marketing campaign tool. I began my interest in email marketing with a different company, and after youtube video night after night for a week I quickly gave up. I searched for options and this cute little Robly bird came up and its been bliss since the start. The customer service is a pleasure and my back office is incredibly simple to figure out and send emails out I create my campaigns happily, not to mention my fellow business friends are amazed at what I come up with and the feedback from my customers is very exciting, I look forward to everyone's response when i send out a Robly campaign.

Cons: I wish there were more temple selections, or that they would get fun and creative like Yahoo stationary's do.

Email Marketing with high qualitys

Jun 26, 2018
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most is that when you subscribe to a campaign the information is sent in a fast way is very efficient I always recommend it for those characteristics that improve its operation and performance and facilitates the work of the person who You need to do and know your campaign.

Cons: What I do not like about Robly is their safety, since something that is paramount for anyone, and I notice that their security options are very basic and I think they should improve it because it is one of the most important characteristics.

Capterra-loader

Variable functions and reliable platform with Robly !

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best things for Robly is that it is secure platform, it has also may pleasant functions that give you very good view for emails. it is great the edit emails. it has attractive design with its interface that makes you more determined. With this product, it is really easy Marketing emails.

Cons: The price of Robly is pretty high I can say, it should be increased because Robly is really important software in its field.

Overall: With Robly email marketing is pretty effective and I improved myself too much and increased our company revenue in 5 months.

Giving it all they've got-and they're getting there

Sep 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple, intuitive, very quick to learn, easy to design

Cons: Thumbnails could be a bit bigger or at least scalable.

Overall: There are some periodic glitches-but tell me a service of any kind that doesn't have those! Some are related to things I really don't know if Robly can do anything about them-like visibility of certain items in Outlook in Win10. The same things look fine in Gmail or MSN Mail. It may be a Microsoft issue. Others were just start-up issues. The folks at Robly-Peter and Quandra-have been patient and tolerant while showing us the ins/outs of email marketing. Kudos to them for keeping their tops from blowing off (at least to my knowledge). We had problems with images for a bit-but that got fixed. Access was limited for some reason I never did understand. You should have the emails I sent regarding that issue. We also have quite a few email addresses that we are blocked from using that we have used in the past in other marketing. The list is what I call "dirty" in that it has numerous dead accounts in it and it is old now which means that likely many will have decided they no longer wish to participate. But we had permission to use that list at one time without the ability to keep it up except manually - and didn't have the manpower to do that. We were hoping to use your automation to clean it up. But that didn't work out-and we are disappointed. So we are back to square one on that project. On the whole, however, I am enjoying using Robly. It is a lot easier to use. I just have to keep all the ducks and chickens in a row.

Recommendations to other buyers: na

Sencibility to Marketing emails

Jul 17, 2018
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Something I really like about Robly is that we save a lot of time when using it since it is fundamental to implement this software because when sending emails it is done quickly, it is very efficient and practical.

Cons: What I do not like about Robly is security, I think that is something that should be improved for a higher performance of the software.

Robly takes email marketing to the next level

Dec 09, 2016
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We seem to have truer OPEN and CLICK stats than those of Constant Contact.

Cons: The themes and control over branding are wanting. They didn't get the original template right and communicating (via chat or email) isn't conducive to conveying what should be changed (even though it would APPEAR obvious).

Overall: The AI function and OpenGen features are bleeding edge technology and gives the marketer more control over their newsletter sends.

Recommendations to other buyers: I'm not sure this is software for the new email marketer. It is light on features and branding capabilities.

Capterra-loader

Satisfied and secure Email software.

Apr 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Robly has plenty of futures to use, it is easy to use with its great interface. With Robly you can edit emails fast and send quick without any delay. I like the most its price is affordable. sending information to your customers and clients is easy.

Cons: I started to use this product 6 months ago and I do not have any complain up to now. Hope in future I will not have any bad issue with it.

Overall: Highly recommended specially for marketing departments.

Easy to use, still some bugs, customer service is great always very helpful, overall happy

Jan 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: customer service is good and generally robly is mostly easy to use. simple photo uploading and linking.

Cons: sometimes bugs cause editing problems. save & exit then come back to campaign and its fine. just a little annoying. would like to be able to link videos

The best I've seen.. and I've seen plenty

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: When searching for a new platform for our email marketing; I signed up for several trial accounts across different platforms. Robly was by FAR the best. The interface looks great and is free from bugs. The opengen function has gotten me about 25-35% more activity for each email I've sent and the Robly Al tracks users open habits so the email lands in their inbox at the time most likely to opened creating a consistently strong open rate.

The campaign builder has phenomenal templates to choose from and a much larger selection than the other guys.

Customer support has shown genuine care throughout the learning curve. I have always gotten quick and accurate responses. The support team is very knowledgeable and helpful. Shout out to Melissa in support who has been a HUGE help and went out of her way to make the transition smooth and pleasant.

I am absolutely 100% satisfied and happy to stop jumping from platform to platform looking for something better.

Capterra-loader

Perfect Email Marketing application

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tools and functions are extremely useful and working perfect. Robly is the best email marketing application. When we purchased it our tasks and works started to become most easy things. It will help to avoid wasting time and gives you chance to send mass emails to your customers.

Cons: Sometimes we wait too much to get emails. Templates are quite good, but it would be nice to see new ones.

Really pleased with Robly email solution

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, familiar interface, solid, well-coded coded templates

Cons: No Chimp, I miss my chimp, I mean seriously you need a cool character...;-)

Just kidding, no significant issues so far...

Overall: Migrated to Robly because Front Steps was already established on this product when I was hired. We use the product to communicate with our audience and solicit donations for a non-profit for people in need in Northeast Ohio. The templates they provide are clean and reliable and easy to personalize. I have been able to get into the code to make sure the email look exactly as I would like but you do not need to code html to use the product. It provides pre-coded sign up snippets which are configure in different shapes and contexts depending on where you want to use. The product has been very intuitive and easy to use and learning curve was non-existent. Highly recommended if you are looking for an email marketing solution.

Absolutely incredible

Apr 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been doing email marketing for many years this email platform is absolutely incredible it has made my email marketing a snap and not to mention my open rates have increased by 50%. It is a must have for anyone doing email marketing.. No other platform will even come close I have used many different platform over the years.. Thank You Robly..

Cons: Can't find any I keep think their is something that can be done to improve this email platform I just can't seem to find anything at all.. They have it all covered and very very well thought out..

Inexpensive, easy to use, and let's us do what we need to do

Feb 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We send out a weekly e-newsletter with many links to articles on our website. Robly makes it easy to create our calendar on the website, then copy and paste it - with its links intact - into our e-newsletter. Something our previous, more expensive service could not do.

Cons: I can't always get the formatting exactly the way I would like. Perhaps if I spent more time working on this, but always trying to meet a deadline!

Better options and pricing than Constant Contact

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy interface. Advanced features that many others don't offer.

Cons: Slightly limited graphic/layout options

Overall: I have found Robly to be a better option for me than Constant Contact, which I used for about two years. Firstly, the unlimited pictures option has been invaluable. CC charged to have more than jkust a few in your album to use. And, although I haven't used the "OpenGen" or "Robly AI" functions, I am about to do so. CC didn't even offer such a feature.

The graphic interface is easy to understand. And, although it has a few limitations, I've always found that my final result is more than pleasing to the eye. Adding contacts is really easy, as is editing, deleting, etc. I also like the "Reports" function where I can see at a glance how my campaigns are doing.

I'm very happy with the service so far (about six months), and don't see any reason to look elsewhere for other options. -Lance

Easy to use, looks great

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: OpenGen, auto-posts to twitter, cleans text copied and pasted from other documents, easy to copy old emails and update with new content, email scheduling pretty good

Cons: auto-posts to facebook don't look great so I don't use that
responsiveness to mobile is pretty good but could be improved
somewhat buggy font behavior
I have experienced buggy email scheduling behavior when working from a desktop computer. Has not happened in a while.

Overall: Been very pleased with Robly for several years now. There was one time that the server had a problem and sent out emails at the wrong time. Seeing this happen once made me realize how otherwise dependable it is. I rely on features that make it easy to duplicate and edit past emails and post directly to twitter. I like the OpenGen feature and I now schedule emails to include a window of time specifically to use OpenGen. Best price I have found for a quality service.

Recommendations to other buyers: Could the auto-posts to facebook be image oriented? Like you design it to post a picture with text? Is auto posting to instagram on the horizon?

Fantastic! - better than MailChimp

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service - I feel like i can contact customer service with an issue at anytime with any question and I know that I will get a quick and helpful response.
Robly A.I. - This is going to a fantastic help and I can't wait to use this feature more.
OpenGen - With our company's diverse customer basis this is a fantastic resource and a great time saver.

Cons: i would like to attach bigger pdf's to the emails and to much clicking to get an image into the email. Although i think this it just because i used to use MailChimp and i need to get used to Robly.
I would also like to be able to make and edit segments easier.

Overall: I used to be with Mailchimp, but Robly has utterly surpassed my expectations and have blown MailChimp out of the water. Easy to use, great and unique features as well as fantastic customer service when ever I had a question.
With the 'OpenGen'm 'Robly's Exit-Intent Pop-Up' and 'Robly A.I.' I couldn't recommend it more.

Recommendations to other buyers: Take you time to explore all of what Robly offers. From creating a email, sending it and the reports. Make sure that you pay attention to everything on the screen as there is always something new and helpful to see.

Very satisfied

May 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Robly is generally easy to use with good tracking on opens, link clicks, etc. and a user-friendly interface.

Cons: Sometimes the formatting gets wonky while editing and it's hard to tell what the final product will look like as sometimes even the test emails aren't the same as what gets sent out. I had this issue with another email company, as well, so I don't believe it's just Robly.

One of the best decisions I made for my business...

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I used to use a different software and thought it was pretty good after switching from the first software I used, which left a lot to be desired. The Robly team promised me a lot, but it came with a 45 day free trial, was quite a bit cheaper and had some functions the others didn't have at the time. Robly told me they would hold my hand while I made the transition and even created my new templates using the campaigns I had created on the other software. In addition to this, they were literally on call for me 24 hours a day. Anytime I had a question or problem, someone was back in touch with me within minutes assisting me. It is intuitive to use and the Open Gen feature is awesome; it is a feature where they resend your campaign out a day or two (your choice) after your original campaign only to people who didn't open the campaign the first time it was sent out. Bottom line, Robly delivers!

Great Product from start to finish

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its ease to create great newsletter marketing. Very intuitive! Also, the open gen and Robly AI features are a big pro.

Cons: A little difficult sometimes importing new contacts from an excel doc, or manually typing in.

Overall: We've been using Robly as a small business for a little over six months and the results have been amazing. First off, their staff was incredibly helpful and friendly in facilitating the transition from our former email marketing service. It is also highly intuitive and has been quite easy to train our management staff in creating engaging newsletters and reminders for our visitors and club members. We also love the Robly AI and open gen services, as they have really increased our open rates among our guests. So glad we made the switch this year.

Recommendations to other buyers: Great price and results. Very happy to have switched to Robly.

Great features and easy to use!

Jul 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really enjoy the smart feature that will resent the same email if the recipient does not open within a certain time frame, it really increases the number of people that see my newsletters. I was unsure about there not being a contact number for customer service but the online chat was so much quicker and easier to use. Very helpful!

Cons: There are a lot of options which can be a little overwhelming. Some of the options I had no idea what they meant and when I clicked on it, it opened another window with a lot of text. It would be nice if there were a button to click for a quick overview of what it is then an option to open another window for more information about it.

Thank you Robly

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: Robly has saved Keep Punching, a non-profit organization time and money! They have assisted our volunteer team every step of the way from setting up my account to sending out all of my mailings. Robly keeps my mailing lists up to date and in perfect order. I appreciate the Robly team's support!!!!

Cons: The Robly team set up a newsletter template for me to use, but I have a difficult time adding photos where I want them. The program takes practice to use, but the support team is there to help every step of the way.

Phenomenal

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: We've used several other email platforms in the past. Robly is the best. It's complete with every feature we could want, their pricing is competitive or better, their customer service is excellent, their layout of their website is excellent. Plus they don't force people to have to double opt-in (love that).

I'm so glad we switched!

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Very easy to use, great customer service, amazing services available

Cons: Price. Although lower than comparable programs, it only allows for one user (additional users cost more) so a company with multiple departments would either have to use the same log in name or pay for each department to have their own account.

Overall: Robly reached out to us about a year ago to see if our needs could be met better by using them instead of Constant Contact. They exported our existing contacts so that I didn't lose anything or have to spend any extra time re-entering them. Then they let us test the program to be sure we were happy with the end product. Although my department generally sends out the same base email each month (just to different sets of people each time), the designing of brand new emails is really not difficult. And if you need help, the team is there to assist! Since switching to Robly, we've started seeing a much higher response rate to our emails and are able to better gauge when people are going to get the most out of our mailings. This allows us to time our notices so that we don't have to double up anymore to ensure that everyone read it. So our guests are happier too.

Very Happy With Robly

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: New features OpenGen and Robly AI, as well as very competitive pricing.

Cons: I wish they would send an email notice anytime someone joins or exits my mailing list.

Overall: Switched my email marketing over to Robly earlier this year from another competitor. Robly offers high-quality email marketing for prices below that of their competition.

Two things that stand out in particular are their Robly OpenGen and RoblyAI features. OpenGen resends emails to people who didn't open the initial message. I picked up extra business with this feature that I otherwise would not have gotten. Robly AI records when people open your messages, and then tries to send new messages at just the right time, so that they don't get overlooked by potential customers. I don't know of any other email marketing service that offers any of these features.

Customer service thus far has been excellent. With my former provider, I had to call them and wait on hold for several minutes. Robly has a chat feature, where you type in your issue, and someone responds almost immediately. All of my issues thus far have been resolved.

I would definitely recommend Robly to anyone who is in the market for top-notch email marketing services.

Great Value with Potential to Bring it to the Next Level

Oct 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Cost Effective, clean layout

Cons: restrictions on column widths, email looks different sometimes when it's sent to outlook, contact search function can be improved

Overall: I have switched from constant contact to Robly over a year ago and the two tools are very similar in terms of functionality, except Robly is much more cost effective. I do run into issues with not being able to fit my social media icons properly due to the width of the column, and other minor issues. However, customer support is great and I'm always able to get a response via chat within seconds.

A game changer

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use, simplicity of the platform, great integration with social media

Cons: Would like it to be easier to do in-person customer enrollment. And I wish Robly would initiate a customer-education program. I need to stay abreast of what's happening in social media marketing, and I want the info to come from a company I trust. Pretty please???

Overall: I came over from Constant Contact, transition was a breeze. The price was a major help, but the added features were a bonus: It was faster to use, more intuitive, and for a small additional monthly fee, Robly lets me schedule all my social media posts, too. Thank you, Robly, for helping me continue to grow my business while freeing up both time and money.

Fast platform for email marketing

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Perhaps my favorite feature is the ability to edit a campaign even after you've published it. One of the big email players on the market doesn't let you do this, so I was shocked to see that Robly lets you do it. It's also very quick. Nothing comes close.

Cons: I personally think that the prices are too high. They have a great product, but it's just not worth the price that they're charging. For example, their speed isn't THAT big of a deal to justify the price.

Overall: Robly has provided a good platform for me to send emails quickly and edit them when I need to. It's allowed me to develop email marketing campaigns in a few minutes.

Easy to use!

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: With the great customer support and software, we have boosted our open rates and boosted our social media game. We love it!

Cons: The price is a bit high, we understand it though with all the you get, we use the software daily and it does boost us

Easy to use. Serves our small non-profit well.

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to Use

Cons: A little too much self-promotion in getting where I want to go.

Overall: Used Robly for past 18 months to send periodic newsletter emails to donors and friends of our non-profit. Have never needed to call customer service, the template formats are so easy to use and self-explanatory. There are more tools available than we have used, opting to keep it simple. We have been on monthly billing, but are moving to annual billing this week, knowing we are very satisfied and will continue to use the service. By the way, their analytics are great, too.

Please Surprise

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The features that help you get open rates.

Overall: After switching from another major email marketing company I had expectations that I needed to be meet and was curious if I could do so at a much lower price. My expectations have been met and customer support wise I've surprisingly been called about to help with issues more than one time. I'm a very happy camper.

Robly Just Works

Apr 25, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Robly is a very effective software regarding the speed of sending emails and the speed at which one gets them, it's fantastic to see how an email is sent and in anticipation, a person already gets it that I admire. Also, sends out dual function email push attempts to guarantee better success the next time around. One more thing about this product is the customer service, they are so friendly and I always help me in a minute.

Cons: We would like to use footers with two addresses for companies like ours that have several physical addresses for sending emails.

Best tool to use for marketing emails!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the design so much, it feels modern and intuitive. It is so easy to create email marketing campaigns.

Cons: I wish it was cheaper to use because it would really benefit people who need more customers for their business.

Capterra-loader

Absolutely Genius!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love how this platform takes metrics and figures out a game plan for when the best time to send email (Marketing) to prospects. This was super helpful to inform people about our products. Also when it comes to advertising campaign it can do it in a matter of seconds

Cons: It has a malfunction to create campaigns from mobile devices also the emails sent from emails of Robly delay so much in arriving

5-stars all day long!

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: easy to use

Cons: occasionally have trouble dragging image to the box

Overall: I switched a few years ago to Robly and absolutely love the product and their service! The product is super easy to use. It took me 2-3 hours to design an email with a competitor. Robby is so easy that I now can whip out an email within 15 minutes.

Recommendations to other buyers: none

Robly is a Great Marketing Tool!

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Intellisend or OpenGen

Cons: I have signed up 7-8 clients now but have not received a credit as promised.

Overall: I have referred 8 clients now to sign up for Robly! I wouldn't refer anything unless it was quality.

Recommendations to other buyers: Keep updating your system to stay above the rest and keep your pricing reasonable.

Great for Small Business/Nonprofits!

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: How easy it is to use

Cons: Can't do a survey with my list. Can't add a pdf

Overall: Robly is not only very affordable for our small nonprofit organization but the support we receive is stellar. It is half the price of Constant Contact and you can't even compare the instant support you receive from Robly as opposed to the lengthy waits from CC. This is very important for a small organization that doesn't have time or resources to spare! We also love the clean look of the templates. My two complaints are 1) No ability to do a survey to our list 2) Can't add a pdf to a template. We would be SOOOO happy if those two things were offered.

Recommendations to other buyers: fix the 2 cons mentioned above. Otherwise we are extremely happy.

Constancy leads us forward

Sep 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I can quickly update weekly and monthly news and set a date to schedule distribution especially when I am away from the office.

Overall: Robly offers us the ease of preparing weekly news and monthly newsletters for the constancy we need to keep our congregants and guests informed. Robly allows us to update events, programs and classes anytime we want and is easy to use allowing us a social presence in today's world.

Thank You Robly

Recommendations to other buyers: It is simple enough to learn to use.

Come for the rates, stay for the advanced sending features

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: OpenGen is a feature that re-sends your campaign to anyone who didn't open it within a couple of days. RoblyAI learns when each person in your contact list checks their emails most often and sends emails to individuals when they are most likely to see them.

Cons: The design GUI is somewhat limited, but that may be intentional to help keep formatting uniform between mobile and computer viewing.

Overall: I was a Constant Contact user who was sold on Robly almost from the drastic savings alone. Their pricing is way cheaper for the same number of contacts. Plus, their 2 advanced sending features (OpenGen and RoblyAI) help maximize the number of opens you get on any given campaign. On top of that, they migrated me from Constant Contact automatically and for free. The only thing I had to do manually was pull down any media I wanted from CC and upload it to Robly.

Recommendations to other buyers: Remember to pull down any media you want from Constant Contact's servers before you cancel with them, unless Robly has recently started offering that as part of their migration service.

Capterra-loader

Easy to use, great final product!

Jan 11, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: it's easy to create an enewsletter and have stunning results. The templates are pretty good but I usually just make my communications from scratch!

Cons: I one have one issue; organizing photos and uploading photos in the file upload tab. Uploading photos doesn't always work and once you've uploaded the photo you can't make folders and organize the files by dropping them in etc. It should be a bit easier to use and organize adding and uploading photos to your communications.

Overall: Easy to use, WAY better support than other products I've used in the past!

So glad I switched!

May 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had previously used Constant Contact and then MailChimp, but didn't have a lot of time to put into our campaigns and therefore wasn't getting huge results. Robly has turned out to be such a gift! They imported my contacts and set up the account without me having to do anything - when i logged in i had several custom templates waiting for me with my logos and all. The social medial calendar where you can schedule posts etc is really helpful and the OpenGen / Robly AI tools have actually given out campaigns a lot more traction. They have packages where they will basically do everything for you, which has been great for us since our marketing dept is small, and all of the customer support people are in NY or CA or something (read: speak English as their first language) and they know they product through and through - you can tell they're not just reading off a screen - so they get you easy answers quick. Our experience has been really great.

Robly > the others

Nov 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: ease of use

Cons: text size, color, and spacing displays one way in the edit view but looks totally different in preview mode.

Overall: We used to use Constant Contact but are so much happier with Robly. CC was so buggy and we would spend so much time trying to just get simple things done like Bolding a word or changing it's color. Even with using the proper paste procedures and copying from past newsletters there was no relief. Robly is much more stable and while it's not perfect and still has some bugs/things I would change, it is much better than the alternatives and you can't beat the price. Also, we have been using their OpenGen feature for the past year with great results (boosting open rates by 8-10% on average).

Not great yet!

Sep 30, 2016
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Possibility of fixing problems.
Relatively fast and easy to use templates

Cons: Rigid templates are some times difficult to change
I still do not understand how we can get more of opens. Support is well explained but it does not tell you what applying each tool is going to accomplish (merge tags to personalize email but could they also make email not be classified as a social or promotion by Google when content is analyzed to categorize? I don't know...)

Overall: Our experience is satisfactory overall but not great yet. We are a tiny non profit with a very large scope of operations and super limited staff. I continue to struggle to create more openings which continue to lag on the twenty something percentile.
I recently met a marketing expert who told me that my struggle possibly lies in the content of the tag line or the email. I have a feeling that most of my emails go to spam/social/promotions and therefore they are not read. Bottom line is that I still don't know what my exact problem is, and I definitely do not have a solution.
Your tutorials are great but there is no understanding of what each tool is going to be used for. They might be more useful if they are explained as the solution to a specific problem, or the strategy to overcome a challenge. As it is I (definitely not a marketing or a online-tool expert) have to guess what could be a possible strategy to create better campaigns.

Recommendations to other buyers: More targeted tutorials to target specific challenges

Excellent software, Best yet, but having Technical issues sometimes.

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Sometimes and email will come through with no images at all, just a link "click to see images". Now, some email clients by default don't show images, which is fine, but Gmail DOES always show images by default so I don't know why this happens only with Robly emails.

Cons: I am disappointed that I had to argue with a Robly customer service rep about the default settings in Gmail, as she was insisting that the default setting in Gmail is NOT to show images...

Overall: I really fell in love with Robly. Your features and ease of use are second to none. However, I was disappointed to see that some of my images weren't loading correctly even when looking at it with different email clients. I have been using Constant Contact before and never had these issues.

Low-stress email marketing

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: We are a very small, nonprofit organization that has to connect with hundreds of people, and needs to reach hundreds more. Robly has made our email marketing low stress and easy to do. It was easy to customize our template to have a consistent, brand-appropriate format. Each time we send out a campaign, being able to use the plug-and-play campaign builder allows us to focus on the content of the campaign, not the format. The built-in features, like automatically unsubscribing hard-bounces or using Open Gen, also mean that the behind-the-scenes upkeep is taken care of.

Cons: It would be helpful to make some of the more advanced features easier to understand, pick up, and use. There is more information that is or could be collected about my campaigns that I could make use of, but am unsure of how to start.

excellent service, great product at a fair price!!

Oct 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: easy to use, a lot of features, lots of templates and easy to make from scratch, excellent tracking, some tools other even more expensive companies don't even offer, easy signup tool integration, post to facebook, great price!

Cons: nothing!

Overall: I was with constant contact for years and had to keep my list size down to keep down the cost and finally had to cancel due to cost, so I was missing out on marketing to my clients!! I could not find anyone comparable until I found robly this past year and they have all the features (plus some others I like to use) and I pay a fraction of the cost!!!

Recommendations to other buyers: try it now before spending a lot more with other programs or like me missing out on marketing to your previous clients and potential clients, this is still one of the greatest most effective forms of marketing!!

It's a good platform with professional emails, simple to use with a learning curve.

Feb 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The website is easy to navigate. Robly made us a personalized email template for branding that coincides with our website appearance. It's a good value, especially when paying annually. Robly occasional sends offers for account credits. The reporting and tracking is good and easy to interpret. Their A/I delivery system sends emails at times most likely to be opened per recipient's history. The design program is fairly simple to use, but it took time and some customer service chats to really get the hand of it as new users. The emails look very professional and are easy to archive.

Cons: We would love to be able to drag content around and automatically create sections, borders, etc.. It took my team a while to learn the program, and the process can be time consuming when constructing a detailed newsletter. There's also no "undo" feature. Instead, you revert to the version that was saved 1 minute ago, 10 minutes ago, and so on. That part is frustrating because you waste a lot of time just clicking around. Also, the ability to edit image sizing is limited. We're happy with the program overall, but it could be improved for smoother, more efficient use.

Getting Better All The Time

Oct 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Simple drag and drop construction of flyers and the automated resend feature.

Cons: Uploading contacts still seems a bit slow and the initial lack of support for Excel was a drawback for some users. Inability to easily place video in newsletters is an issue.

Overall: We liked Robly when we first adopted it for our Summer at Cornish program. The ease of use and the ability to automate resending emails helped cut down prep time for updates on classes offered and increased registrations However, the lack of multiple log-in names did slow down the adoption by other departments. Now that this feature has been added, we will be using Robly year-round.

Recommendations to other buyers: Need to clearly mark if templates are mobile friendly or not. More than 50% of our audience is Gen Z and tends to read on their phones and tablets rather than laptops.

Robly Review

Sep 29, 2016
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: The navigation with ease.

Cons: Not enough templates, some are kind of cheesy or kiddie.

Overall: While using Robly I have enjoyed the features it allows. I enjoy the ease of the user face and the ability to manage my contacts. Other than that, the customer service has performed to expectations and the value is reasonable for what the website allows. So in all I am satisfied with the website.

Awesome

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like how easy Robly is. It works for anyone that has no experience with photoshop. The campaigns looks amazing after you're finished.

Great bang for the buck!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use, custom templates are great and fantastic

Cons: Hard to find ways to separate account into 'channels' to allow for separate signup forms to go to different email lists

Overall: Robly gives all the important features of certain other mass emailers out there, for a fraction of the cost. we moved over a few months back, saved hundreds so far, and are just as happy. Some really great features that they have are the open gen system and that robly AI. it's worth taking a look at!

Recommendations to other buyers: Good tech support, and they make custom templates for you!

Easy to use

Aug 15, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Robly is a great tool for all skill levels. It's very use-friendly and offers many basic features.

Cons: I think Robly needs to work on an app to be more mobile friendly. It would be great to view stats whenever and wherever on my mobile device.

Great Service for those looking for value!

Dec 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Price/Value

Cons: Inability to automate recurring weekly emails.

Overall: We moved over from a more expensive brand because of the large expense associated with our account via that provider... and the limited resources we used in conjunction with what they offered (and consequently what we were paying for). In other words... we just wanted to email people! Thanks Robly!

Just Okay.

Sep 30, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: I like how many pictures I can hold into Robly. I like that I it is easy to read and mobile usable.

Cons: I dislike the spam and unsubscribed process you have to go through to get your mass emails back to the spam and unsubscribed. Its very inconvenient to have to ask customer service to change it every time.

Overall: The experience in designing the layouts of the emails and making it easy to read for our members was perfect! The experience with the spam and unsubscribed members was very frustrating.

Robly Out Performs Constant Contact for Less Cost

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use, less cost, no penalties / extra costs for building up my email list

Cons: Would like to be able to insert video into my newsletters that visually show with an arrow that image is a video link.

Would like templates that have a left side bar for featured items / additional video links

Overall: I switched over to Robly from Constant Contact about two years ago and am really happy with my choice. I find their email marketing templates very simple to use, easy access to skilled tech support and much less cost than I was paying at CC.

Capterra-loader

This is a great way to communicate with a particular audience!

Jul 30, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: We send allot of communication out to a variety of groups. Robly makes it simple and easy to customize your message to your audience.

Cons: At first we struggled with storing our data. It was probably just a user issue, as once we figured it out we felt a little silly.

Capterra-loader

Very fast

Jul 27, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact that robly has very simple and editable templates that one can use for their marketing campaign

Cons: None. I have used robly for a few months now, and i am yet to come across any downfalls that are with the software

Overall: Sending multiple mails to subscribers is a breeze

We have use Robly from their very beginning. Absolutely fabulous company!

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Robly is continually adding features and improving their software. If there is ever a rare glitch, the support staff is right on it and it is fixed. They put out the Robly Marketing Blog regularly and it always has useful insights. The Open Gen feature has increased our open rate.

Cons: I have nothing negative to say about this company or their software. They are absolutely first rate.

Overall: Easy email marketing. Putting out a newsletter to our clients has never been easier

A great product for nonprofit organizations

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use, excellent customer support

Cons: It might be nice to be able to embed video

Overall: As a nonprofit, we can't afford to hire marketing experts to craft our mass emails. Robly provides great service, helping us create a template tailored to our organization and always available for assistance when needed. One of the primary problems we had with our old service was that the customer service was so bad - it was hard to reach a real person, and the online resources were incomplete. Robly far surpasses this - the online resources are very helpful, and when we need to contact customer service, we receive very prompt attention. Combining this with the well-designed system with intuitive and easy to use functions for email creation, Robly has been a an excellent investment.

Appreciate OpenGen feature

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: OpenGen Feature

Cons: Sometimes templates have small quirks and don't allow basic formatting or alignment changes in the text. You can usually fix this in the HTML code or call customer service.

Overall: I was skeptical switching to Robly but found the templates and services ease to use. I especially appreciate the OpenGen feature to improve open rates.

It really works for everyone!

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: You have a very nice software, easy to use with different lists, templates, reports and you can even link it to google analytics!

Cons: Video stinks, you have to wait a lot of time to plug into the layouts and you have a limited amount of media to add