# Page 2 | Robly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Robly the right Email Marketing solution for you? Explore 426 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149327/Robly/reviews --- Robly 4.5 (426) [View alternatives](https://www.capterra.com/p/149327/Robly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Robly ## Showing most helpful reviews Showing 26-50 of 426 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Clint C. minister Religious Institutions Used the software for: Less than 6 months ### "options for email" January 7, 2025 3.0 Pros I love that you can can keep all the contacts in the system for messaging. Cons It was unfamiliar to use as i have used other platforms. Review Source Response from Robly January 8, 2025 Thank you for your feedback! We're glad you enjoy managing contacts in one place. We understand switching platforms can feel unfamiliar, and our team is here to help make the transition smoother. Feel free to reach out anytime! 😊 Regards, Robly Team. Justin S. Owner Airlines/Aviation Used the software for: 2+ years ### "Used to be good. Now no service and terrible delivery " June 27, 2024 3.0 10 out of 10 at first. 2 out of 10 now. Pros In the past, the deliverability was good. That has changed and all email sent from Robly goes into spam. Cons 1) Poor deliverability. 2) Unresponsive customer service. They will lock you out of your account, not respond to support tickets, instead telling you to call a number that nobody answers. Review Source Via Laine L. Associate Information Technology and Services Used the software for: 1-2 years ### "Superb and easy to use software!" June 4, 2024 4.0 I love how this software has a simple features and simple to use. It is very helpful for a company. Pros using this software is super easy to navigate, you can upload in just one click and also has a lot of templates that you can customize. Cons it has some small issues like some of receivers didn’t receive emails or it goes to their spam messages. Review Source Response from Robly June 10, 2024 Thank you for your positive feedback! We're glad you find our software easy to use and customizable. Regarding the deliverability issue, it could be related to filters on major providers. Please contact our support team for assistance. Hunter P. Advertising Marketing and Advertising Used the software for: 2+ years ### "They are the best at their job" April 22, 2024 5.0 Professionalism and good knowledge of email marketing makes all its tools easy to use to have good results in each campaign sent. Pros Its delivery capacity allows the client to read the emails safely because they arrive at the right time to read them and in the main inbox without going to spam. You can create campaigns in a very professional and attractive way so that the client feels interested in reading the content. Its WebBuilder templates make everything easier to do and help save time when creating each campaign Cons My satisfaction with Robly has been perfect from the beginning, I have never had any problem that they did not help me solve quickly. Review Source Response from Robly April 23, 2024 Thank you for your positive review of Robly! We're thrilled to hear that our timely delivery and intuitive WebBuilder templates have streamlined your campaign creation process. It's great to know that our professional tools and responsive customer support have consistently met your needs. We appreciate your acknowledgment of our expertise in email marketing and look forward to continuing to support your success. Thank you for choosing Robly! CARLOS RODOLFO V. tic Computer Hardware Used the software for: Less than 6 months ### "email marketing campaigns with Robly" December 10, 2023 4.0 It helps to create highly personalized and segmented campaigns to reach your ideal audience at the right time. Discover how to simplify and improve your email marketing strategies Pros because it prepares reports that verify the consent of your subscribers and uses landing pages and forms adapted to the regulations. It allows you to convert your website visitors into subscribers by offering you all the functionalities you need. Multiple templates, responsive design, customizable fields Cons Billing is managed per user, meaning it can be added up for larger teams Some companies will need higher packages for more contacts Review Source Georg C. L. Vice President Automotive Used the software for: 2+ years ### "Modern and Beginner Friendly" January 28, 2019 4.0 Robly has a very good emailer and email builder, and allows for management of all your mass email needs. And it's priced very competitively. Does require a little know how, to break out of their drag/drop, but overall, Robly is a great place to start. Pros We migrated to Robly because it was far less expensive than other leading mass email providers at the time, and because the the user interface was modern, responsive and easy to make brilliant looking emails. Many drag and drop options and templates to get your wheels spinning, and unique tools (at the time), such as having an email archive browsable on the web, auto-posting to facebook/twitter, auto-resending to non-openers. A/B email testing. Customer support was very responsive, as we joined them early in their creation, we found several bugs that were fixed relatively quickly. Cons Not a fault of this software, but changes to Facebook API has caused the auto-facebook posting to be completely useless. Also, their complex code, which works great with drag and drop, is difficult to complete/fix for various email clients, and makes custom HTML sections relatively a wild west. For instance, Robly does a great job at providing many if/else statements for various email clients, so the drag and drop elements look great in most clients, however, if you need something more advanced, or need to drop a large table of data into something, you lose all that, and your email will not display correctly in email clients unless you are able to re-create all those if/else client code variations, which is a nightmare! It'd be nice if it could still maintain all that even when using custom HTML. Review Source DP Debi P. VP Marketing/Communications Non-Profit Organization Management Used the software for: 1-2 years ### "It's easy to learn, has great features and has become our go-to email tool. " June 9, 2017 4.0 Because it's easy to use, we were able to get a higher rate of adoption within our organization. Our campaigns also saw far fewer unsubscribes thanks to Robly's more sophisticated delivery system, which can "learn" when subscribers tend to open their emails and deliver accordingly. Also, it's been a big time saver because we can set emails to re-send to subscribers who have not opened their emails on the first or second tries. We have more opens, more click-throughs and better engagement using Robly. It's also very customizable and easy to work with, but there are standard templates for users who are less experienced with such platforms. In addition, we've saved a lot of money using Robly for a subscriber list of 10,000 or under, compared to other email services. Pros We have multiple users with varying degrees of experience and ability to work with software, and all were able to pick up on Robly very quickly. As a non-profit organization, the price couldn't be beat and the platform is much more stable than others we've used. It doesn't crash and WYSISWYG. The analytics are superb and Robly's Open Gen & AI features have seriously reduced the number of unsubscribes for us. Best of all, their customer service is truly superb with immediate responses via online chat. For users comfortable with online platforms, there is a lot of customization available. Cons Robly does not provide the ability to create set color palettes, which means users have to manually enter every color code in each element of every email. That really slows things down and results in less consistency in the look of email blasts as users enter their own color schemes, instead of being able to draw from a palette template. Robly has a very limited selection of ready made mobile responsive templates, but there is plenty of functionality to create your own. The other "missing feature" is the ability to create multiple user IDs. Everyone uses the same login and there's no way to tell who worked on what campaign. Review Source Trevor M. Web Designer Insurance Used the software for: 2+ years ### "I like Robly templates and features, it's a good investment" August 7, 2019 4.0 I believe that any entrepreneur who wants to venture into email marketing should start with Robly. Thanks to the automated work it offers us, such as sending scheduled emails and offering interactive and thank-you responses, we can focus on the reports, numbers and purchases made by our subscribers. Robly is a platform that could be underestimated but has many surprises. Pros Mass sending emails is highly effective with Robly for the development of my marketing campaign. The templates on this platform are wonderful for the design of my emails because they offer a professional identity that my customers appreciate to interact with my company and products. At first it requires patience to learn how to use it but it's really easy to handle. Robly's paid plans are cheap and we never had a problem acquiring them. Cons Customer support leaves a lot to be desired. Sometimes I have not been able to communicate and I am deserved the doubts. Another point is that Robly's logo conveys a childish message. However it is an attractive software in its functions. Review Source sS sophia S. Marketing Manager Food & Beverages Used the software for: 2+ years ### "Super Easy to Use" April 23, 2024 5.0 Pros Robly is super easy to navigate and use. Easy to design a campaign Cons The design features are pretty minimum - fonts and features are very limited Review Source Response from Robly May 13, 2024 Thank you for your feedback! We're glad you find Robly easy to use. We appreciate your input on the design features and are continuously working to expand our font and feature options to better meet your needs. VR Verified Reviewer Owner Entertainment Used the software for: 2+ years ### "I was one of the first to review Robly but it has gone downhill" November 11, 2020 3.0 Pros I was one of the first people to review, and praise, Robly on this site. I have been using the company since close to their inception. Something has happened recently where the reports require constant refreshing, they have had 24+ outages and today it took nearly 45 minutes after deploying an email blast for it to actually hit users' inboxes. For some businesses that might not be a big deal but for mine, it's a huge deal. I no longer recommend them. Cons Reliability, they are experiencing a lot of growing pains it seems. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Looking for a more affordable version Review Source DB Diana B. Office Manager and Volunteer Coordinator Civic & Social Organization Used the software for: 1-2 years ### "Office WSLR review" April 23, 2024 3.0 I'm only able to comment on the creating an email and that has served my functions. Pros It's existence and ability to reach a lot of users. Cons Design feature feel less than intuitive or smooth. Deleted or changed elements during the design process can be easily lost without the option to "undo". Review Source Response from Robly May 13, 2024 Thank you for your feedback! We’re glad our platform helps you reach many users. We appreciate your insights on the design features and are working to improve them. DK David K. grand knight Non-Profit Organization Management Used the software for: 1-2 years ### "Robly mail user" April 23, 2024 4.0 Good except SPAM to recipients and lost information accordingly Pros Cost is superior to other programs that are 200 times more Cons Spam recognition by those who receive the email Alternatives considered [Genius Monkey](https://www.capterra.com/p/233827/Genius-Monkey/) Reason for choosing Robly The cost is superior to other programs that are 200 times more Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) yes I made the switch because of cost prohibited Review Source Response from Robly May 13, 2024 Thank you for choosing Robly and highlighting our cost-effectiveness. We're addressing the spam recognition issues to improve deliverability and ensure your messages reach their intended recipients. Your feedback is invaluable as we continue to enhance our services. VR Verified Reviewer Digital Initiatives and Database Manager Publishing Used the software for: 2+ years ### "Robly crushes the competition" November 27, 2018 5.0 Our company used Constant Contact, and then MailChimp, as our email newsletter manager. I almost never accept unsolicited sales calls but the representative from Robly was so personable and knowledgeable of the product, I had to check it out. I am glad I did. In addition to having a superior product, their customer service has been excellent. They are quick to respond to questions and aren't satisfied until you are. Pros Robly is extremely easy to use and provides an excellent value for those with a tight budget. Generating analytic reports (open rates, clickthrough rates, etc) is simple. Segmenting lists by user interaction is also a breeze. Cons I have not had a negative experience with Robly. Review Source SL Sheridan L. IT / Graphic designer Graphic Design Used the software for: 2+ years ### "Update is terrible" March 21, 2019 1.0 I have 2 accounts with Robly and the first couple of years were good. They may not have the versatility of other companies but the pricing made up for it... They have since redone their design and it is awful. Something that would have taken me 20 min in the old version has now taken about 1.5 hours because of the ridiculous layout that they have moved to and I still am not done. They have taken away the ability to access the HTML and also you can't even caption a photo. I am canceling ASAP because I would rather pay 10x more for something that actually makes sense and doesn't give you a terrible headache. Run away from this software if you are thinking about it! Pros The old version was ok... I could deal with it but the new update has completely switched things around making it virtually impossible for users of the old version to be productive. Cons The update is complete crap. It won't allow you to get into the HTML, the options are almost completely switched around, and you can't even caption a picture anymore... Technical can't be reached directly by phone, you either have to message them or make an appointment for them to call you back. This update is not very intuitive either, it actually is stressful trying to figure out where anything is anymore... It is like they purposefully did the arranging of the option as a sick joke. Review Source RA Robert A. Sales Manager Photography Used the software for: 2+ years ### "Robly is the BEST" April 23, 2024 5.0 I have been using Robly for many years now and it never disappoints. Pros Ease of use and functionality is what makes Robly stand out from the competition. Cons Older email campaigns are hard to copy and implement. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Constant Contact was too high priced. Robly is a much better value and has the same features. Review Source Response from Robly May 13, 2024 Thank you for your loyalty and positive feedback! We're thrilled that Robly provides the value and features you need. We appreciate your input on copying older email campaigns and are looking into ways to simplify this process. Your satisfaction is our priority! BH Brent H. Media Director Marketing and Advertising Used the software for: 2+ years ### "I implement Robly on all client projects. " December 16, 2020 5.0 I find Robly to be a very useful tool and set most of my clients up with it, 4 to date. Pros I feel Robly is much easier tool to use with drag and drop, list features, contact building, branding, and the chat support is amazing. Cons I feel the reporting could have more data on individual lists vs grouping contacts and lists together. I have separate brands and lists that I need to report on. Reason for choosing Robly NA Review Source SB Scott B. Co-Manager Music Used the software for: 2+ years ### "Good Value, Excellent Service" April 23, 2024 5.0 I’ve been a User for lots of years. Robly not only the job done (and I rarely have any issues), but it’s a friendly interface. Pros The Support Team is very helpful and knowledgeable. Cons As with most tech companies, all of the support is via email or chat instead of live. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) I switched because Robly had better features. Review Source Response from Robly May 13, 2024 Thank you for being a long-time user and for your kind words about our support team! We understand the preference for live support and are exploring ways to expand our support options. We're glad you find our interface user-friendly! Stella K. Manager Used the software for: 1-2 years ### "Robly is great email campaign software" May 24, 2018 4.0 Pros The interface is exceedingly friendly and easy to adapt. It has a best widget tool which allows you to collect and grow your email database for different websites, especially for Facebook. Drag and Drop feature makes everything easier. Reporting and analytics is helpful. Robly is being used for 1.5 year as a main email marketing application in our company. Cons Sometimes it is so difficult to edit campaigns and sometimes it shows error when you are sending mass emails. it has the lack of screen-sharing feature. Lack of the mobile version. Review Source Santiago A. Co Editor Chief Marketing and Advertising Used the software for: I used a free trial ### "Very interesting and functional." January 18, 2019 5.0 Since we started with the implementation of Robly, we increased visits to our portal, at the same time, because it was a podcast, we achieved a greater number of reproductions, which also allowed us to get to know our visitors, to know what country they are accessing to. to be able to offer a different and personalized experience to your emails and your social networks. We are very satisfied since its implementation, and it is so simple that we can do it several people at the same time. Pros When entering the world of email marketing, I was overwhelming everything on the market is offered, of many types, since I tried Robly, I was much more clear the power that has the email from your platform, they offer you all the strategies in a simple way and with the peace of mind that will not come with problems when executing it. I also like that they allow you to optimize all the campaigns you have to obtain the best results in your business model. Another aspect that I like a lot, is the detail in the statistics put at your disposal, you can evaluate after each campaign you design, since what type of device was seen and whether or not they accessed the content that you offered in the emails, it is really very good Cons I have no complaints about its functionality or the scope of its marketing tools, you will hardly find a commercial option in the market that offers you a money / effect relationship like Robly, I am sure that they are going in the right direction. Review Source sV sander V. teacher Education Management Used the software for: 1-2 years ### "Review of Robly" July 7, 2021 4.0 Overall, Robly has helped our companies marketing team a lot and i think it has played quite a significant role in our companies recent success. Pros Robly is a small business marketing automation software which allows smaller companies to expand their advertisement range and focus it more on more potential costumers, whit much lower costs. It is works really well, and you don not have to wait long to see the effects. Cons For really small businesses, the first investment in to the software can be bit to costly, especially, when you might not have the biggest confidence that you would benefit from this software a lot. Review Source Jeffrey A. Marcom Manager Marketing and Advertising Used the software for: 1-2 years ### "Email Marketing Made Easy" October 17, 2018 4.0 Although a little feature-shy, Robly offers plenty of tools and options to keep our marketing campaigns efficient and effective. Pros If you're in any way involved with email marketing, Robly is an essential asset. It offers an incredible amount of tools and reports at an extremely competitive price. You'd be hard-pressed to find this level of analytics and data tools for this low of a price. I especially love how automated everything is while still giving me full control of our campaigns. And it's easy to use. I was relatively new to email marketing and it took me just a few hours to figure out how to best use Robly for our distributors. Cons Not too much to dislike. Sure it's a little bare-bones compared to other platforms. But it doesn't need all the gimmicks to be effective. Review Source TD Taylor D. Writer Writing and Editing Used the software for: 6-12 months ### "Great Email Marketing Platform" March 28, 2024 5.0 Pros Robly is a great email marketing platform and it simplifies my marketing for me. Super easy to use, convenient. Cons There is nothing that I dislike about it. Review Source Response from Robly April 2, 2024 Thanks for your review! We're glad to hear that Robly has simplified your marketing efforts and that you find it easy to use. If you ever need assistance, don't hesitate to reach out to us! Anna K. Marketing Used the software for: 6-12 months ### "Impressive software ! Send fast and safe e-mails." April 24, 2018 5.0 With Robly, we increased our revenue in the company by making e-mail marketing and I can recommend for those companies planing to do email marketing. We are really satisfied for first 7 months. Pros Highly flexible and easy to work with Robly, I like the most is that while you are working with Robly you can send e-mails instantly to your clients and customers. Robly has secure platform and structure and this is most important thing for my organization. Cons There is only one issue which is quite problem for many people is that Robly has high price, I would like to see price is being decreased. Review Source agnieszka K. Marketing Used the software for: 6-12 months ### "Variable functions and reliable platform with Robly ! " March 28, 2018 5.0 With Robly email marketing is pretty effective and I improved myself too much and increased our company revenue in 5 months. Pros The best things for Robly is that it is secure platform, it has also may pleasant functions that give you very good view for emails. it is great the edit emails. it has attractive design with its interface that makes you more determined. With this product, it is really easy Marketing emails. Cons The price of Robly is pretty high I can say, it should be increased because Robly is really important software in its field. Review Source BS Barbara S. Placement Director Staffing and Recruiting Used the software for: 2+ years ### "Cost Effective Email Marketing" October 19, 2020 5.0 Overall, our experience utilizing Robly has been great! We have had a lot of success reaching different audiences. Pros Originally, we were attracted to the price, which was half the price of what we had been paying. My organization has really come to enjoy Robly and how easy it is to us. Favorite features include: contacts are very easy to upload, OpenGen feature and the campaign overviews and analytics. Cons There is a nice selection of templates to use for design. Sometimes, I find the design options a little confusing. It take a bit of trial and error as you get used to using the software. Additionally, fonts and spacing do not always look the same in the email as they did in the design screen. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Cost Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.