# Page 3 | Robly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Robly the right Email Marketing solution for you? Explore 426 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149327/Robly/reviews --- Robly 4.5 (426) [View alternatives](https://www.capterra.com/p/149327/Robly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Robly ## Showing most helpful reviews Showing 51-75 of 426 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer General Manager Retail Used the software for: 6-12 months ### "Robly review" September 30, 2019 5.0 Robly is great for sending out emails to your customers. Scheduling emails and interactive responses are easy to set up and the customers like them. Pros Robly is very easy to use, has a great selection of templates and a clean interface. Customer service is very helpful and fast at responding. The platform doesn't crash and I particularly like the analytics. Cons It's a great software but a bit on the pricey side, which makes it less than ideal for small businesses on a budget. Review Source Serpil D. Marketing Used the software for: 6-12 months ### "Satisfied and secure Email software." April 14, 2018 5.0 Highly recommended specially for marketing departments. Pros Robly has plenty of futures to use, it is easy to use with its great interface. With Robly you can edit emails fast and send quick without any delay. I like the most its price is affordable. sending information to your customers and clients is easy. Cons I started to use this product 6 months ago and I do not have any complain up to now. Hope in future I will not have any bad issue with it. Review Source KF Katherine F. Head of Sales Used the software for: 2+ years ### "Very easy to use in Robly!." January 18, 2018 5.0 Robly is a very appropriate software for business use, it has helped me a lot to distribute Email in a fast way on the products that I promote, it is excellent and it gives me a good stability in its platform. Pros Robly is very easy to use, with just a couple of design steps in the Email, you'll have it ready with a nice design and colors that personalize it in a better way. Since I started using Robly I realized how easy it is to promote my products by sending Email. Cons I do not like the prices of Robly, they are very high and do not allow access to promotions or plans that unlock many of the functions necessary for a full use of the program, I would like to lower prices or adapt them to a better rate so allow many users to buy them. Review Source Omkari O. Yoga Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use, still some bugs, customer service is great always very helpful, overall happy" January 4, 2018 4.0 Pros customer service is good and generally robly is mostly easy to use. simple photo uploading and linking. Cons sometimes bugs cause editing problems. save & exit then come back to campaign and its fine. just a little annoying. would like to be able to link videos Review Source Amy G. Graduate Teaching Assistant Higher Education Used the software for: 6-12 months ### "Professional looking & organized email marketing tool" November 20, 2018 5.0 Robly has really improved my confidence and ease when making email campaigns. Likewise, I’ve recurved compliments on how well designed and efficient these emails are from colleagues. Robly has helped me grow audiences for the public arts events I organize. Pros The most beneficial aspect of Robly is the wide variety of well designed email templates. I’ve never had trouble finding a trouble that fits the needs and content of my email campaigns that promote local events I organize. I’ve noticed it offers far more email templates than other email marketing software programs. Cons More than a few times, Robly has crashed my internet brower. My work is saved and my computer is just fine. However, it’s quite frustrating and I think the software needs to be updated to fix its stability for various internet browsers. Review Source Andrew M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Robly is one of our favorite email managers " September 2, 2019 4.0 The results we have been able to achieve using Robly have been better than those of many other tools for online marketing. It is recommended to configure the messages so that they are activated automatically after the visitor of said advertisement meets any requirement. Pros Robly is one of the best services today to work with advertising campaigns, especially because of the enormous amount of tools it brings to it. Within the platform (in the ads of the campaigns) you cannot create surveys. Your drip campaign system is quick to execute. Cons Its WYSIWIG editor is slow, does not manage web forms, and only allows us to include a maximum of up to four companions, which ends up varying greatly depending on our performance. It has too many tabs to work, so the flow looks a bit awkward and poorly organized. Review Source Teymur O. Digital Marketing Specialist Used the software for: 6-12 months ### "Perfect Email Marketing application" April 20, 2018 4.0 Pros Tools and functions are extremely useful and working perfect. Robly is the best email marketing application. When we purchased it our tasks and works started to become most easy things. It will help to avoid wasting time and gives you chance to send mass emails to your customers. Cons Sometimes we wait too much to get emails. Templates are quite good, but it would be nice to see new ones. Review Source VR Verified Reviewer Marketing Coordinator Construction Used the software for: 6-12 months ### "Similar to Mailchimp" April 4, 2019 4.0 Pros I think the drag and drop features are more intuitive than MailChimp a slight bit. I'm still wondering if I should switch our company back because the platform doesn't link to Salesforce. Cons I think there are a lot more bugs in using Robly. Things freeze a lot more than Mail Chimp. The pricing is comparable to MailChimp so I am not sure the differences is worth switching to MC. Review Source VR Verified Reviewer Category management Retail Used the software for: 6-12 months ### "It is easy to use and has nice templates " August 18, 2019 5.0 Up to now it is okay. I have less unsubscribes. Pros It has nice templates and drag and drop options. The best thing is if the receiver doesn't open the mail this observes it and resend the.mail.at that time we can edit the subject . This is less expensive compared to other softwares Cons Some times I struggle with colours. When you are big in to customize your mail it is all manual Review Source VT Vigney T. Project Manager Used the software for: 1-2 years ### "Way of Working as other software-" January 20, 2018 3.0 Robly has benefited me a lot because I have managed to carry out clean campaigns with a high degree of design and with very graphic explanations. Pros I really like Robly because it does not have the same way of working as other software dedicated to Email Marketing, with Robly it works in a more convenient and much more appropriate way, I can easily apply different designs to the Emails that I want to make and completely change the country they use, in another way I can also apply different designs of work campaigns. Cons I do not like that Robly does not have an exact version of PC that can be downloaded and thus make the work more feasible and faster. I would like Robly to design a PC software that will diversify into the devices it supports for its use, so that it can work more comfortably and from multiple sources. Review Source Michael S. Co-Founder Media Production Used the software for: 2+ years ### "Some clever features" April 24, 2019 4.0 I like Robly. It's a fresh look at email marketing and provides some unique features that other big email clients don't give you, but it can be tricky to do some of the things if you aren't well versed in dealing with web applications. Pros I really like the feature in Robly that determines the best times to send emails out to people and will even resend emails to people so it's at the top of their inboxes. There are some good templates for emails and some pretty powerful features as well. Cons I'm pretty technologically inclined so I can usually figure out what I want to do or at the very least find what I'm trying to do in a forum, but the clients I have that use Robly aren't quite as adept at figuring things out and Robly can be kind of confusing to create things with. Review Source Luis Enrique A. Editor Newspapers Used the software for: 1-2 years ### "Software for email marketing and A / B testing, great features" October 19, 2018 5.0 Pros Excellent functions, easy to handle, with incredible features for testing, marketing, advertising and sending emails, providing reports and unique opportunities to boost your business. Robly is a very intuitive software that allows you to select the contacts to which you want to send them the emails, also edit them. Cons I do not have cons on Robly, I can say that I am very satisfied with the objectives that it has helped me achieve, it is also better than other softwares in its category compared to the tools it offers. Review Source AJ Alan J. Manager of Business Development Information Technology and Services Used the software for: 6-12 months ### "Flexible cloud-based email marketing and automation system." August 15, 2018 4.0 Pros The elegant, flexible and user-friendly graphical interface helps you use the application without much of technical knowledge. You can send newsletters and check the open rates of messages or emails. They provide a lot of custom templates, and you can access and edit them via tablet, phone or desktop PCs. If you face any operational or design issues, you can connect to the customer service team who are in fact very quick in response. You don’t require any coding knowledge to design professional emails with ease. From your website itself, the email addresses are collected for preparing promotional lists. The Robust AI enables to auto send emails while a prospect opens their promotional emails or newsletters. You can import contacts from constant contact, or through excel lists. Provides great analytical features. The application helps you improve open rates as well as the click-through rates. Provide instant billing notifications. Cons It is difficult to create color palettes. The application is quite expensive. It is a very tough and time-consuming process to edit campaigns. Review Source VR Verified Reviewer Used the software for: 1-2 years ### "Thank you Robly" December 19, 2017 5.0 Pros Robly has saved Keep Punching, a non-profit organization time and money! They have assisted our volunteer team every step of the way from setting up my account to sending out all of my mailings. Robly keeps my mailing lists up to date and in perfect order. I appreciate the Robly team's support!!!! Cons The Robly team set up a newsletter template for me to use, but I have a difficult time adding photos where I want them. The program takes practice to use, but the support team is there to help every step of the way. Review Source Steve F. Used the software for: 2+ years ### "Phenomenal" November 7, 2017 5.0 Pros We've used several other email platforms in the past. Robly is the best. It's complete with every feature we could want, their pricing is competitive or better, their customer service is excellent, their layout of their website is excellent. Plus they don't force people to have to double opt-in (love that). Review Source HM Holly M. Clinical Outreach Specialist Mental Health Care Used the software for: 6-12 months ### "Robly is GENIUS" September 29, 2016 5.0 Robly saves me so much time and energy when sending out content to our email list. The ability to send emails at specific times and resend emails using a different subject title when our first email was unopened is simply brilliant. I can track who opened which email and see the true value of our content for our subscribers. In short, I love Robly and am so thankful we switched from Constant Contact to start working with the Robly team! I've trained other staff in how to use it and now other staff members are sending out emails left and right! LOVE IT! The only suggestion I would have to the Robly team is to make it possible to edit the size of pictures in an easier way (like dragging the dimensions of the picture rather than manually editing them) so we can make pictures as big as we want! Other than that, I love the service and am extremely satisfied! Pros I love that we can send emails to specific lists of people. I love the branded emails that have our colors imprinted, our logo displayed, and pictures from our website! I really enjoy the data capturing and the brilliance of the re-sending software. The fact that they can send emails at time that people are most likely to open emails, specific to that individual, is sheer genius. Cons Because I use Bitly, seeing which links are clicked in the emails can be difficult. I wish it would display the word that was hyperlinked as well as the link itself and allow me to click on it so I can go to the site and verify. I also would like to be able to expand the size of pictures using a dragging feature in the corners of the picture rather than manually editing it. Manually editing makes it difficult to get pictures on the same line if they're of different dimensions. Review Source EW Ellen W. Director of Admin Services Non-Profit Organization Management Used the software for: 2+ years ### "Used for a non -profit-great value for the money" July 26, 2018 4.0 Pros Could send the emails that I needed to send at any time without restriction. Was able to store our images (and those were numerous) with labels and changes. Manipulation of images was easy to do. Changes to format was quite simple to manage, Keeping track of our mailing list and reports on our opens, click-through rates, and other information was easy to get and track both for individual emails and through time. They manage the email list to delete non-responsive contacts. Cons If you are looking for something that also does raffles, tickets, or other things, Robly is not for you. They are email only. They are really good at what they do and handle large volume traffic well. Not for the low volume little guys. Review Source TL Tara L. Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Easy to Use ans Awesome Customer Service" February 17, 2017 5.0 We LOVE the Robly email platform (we were previously using Constant Contact). The Open-Gen and AI features have boosted our open rates for all of our clients. Emails are easy to create and customize. Their competitors feel antiquated by comparison. The customer support is great- fast response, good insight, great online resources. I would also say that they take a collaborative approach to helping their customers. I have worked with several different Robly team members and they all seem to share this mentality. I have also received several touches to see if I have any improvement suggestions. The downside: There is no event functionality built in like some of the other platforms. I have communicated this to Robly and I understand that they are working on adding this functionality. In the meantime, we are using another solution to fill this gap. Pros Ease of Use Beautiful Templates Great Customer Service Easily Accessible Metrics Ability to Segment AI and Open Gen Functionality Cons No Event Functionality Review Source AB Alex B. Marketing Communications Specialist Philanthropy Used the software for: 1-2 years ### "Works Great for Our Nonprofit! " December 6, 2017 5.0 We use this for The Junior League of Boca Raton and for our use and budget it works great! I also used it a boutique agency I worked for and it was great for our company newsletter and for some of our clients too. I think it is much better than Constant Contact. Pros Compared to competitors, the interface is much easier to use. I feel that the templates they provide give great options and I believe for a small fee they will design a custom template for your organization/business which is totally worth it. The OpenGen feature is pretty unique and haven't seen anything like it on other e-marketing programs. It allows you to re-send the same email (even with a new subject line) to those that did not open it the first time. It greatly increases open rates and click-through rate. Overall it is much more flexible and easy to use and drag and drop text and images. They have a great widget too to collect and grow your email database for Facebook and website. Cons It doesn't (at least at this point) have the ability to auto-send messages on birthdays, anniversaries, etc. Review Source VR Verified Reviewer Customer Service Associate Retail Used the software for: 6-12 months ### "Best tool to use for marketing emails!" May 9, 2018 5.0 Pros I love the design so much, it feels modern and intuitive. It is so easy to create email marketing campaigns. Cons I wish it was cheaper to use because it would really benefit people who need more customers for their business. Review Source MF Maykol F. Marketing Executive Used the software for: 1-2 years ### "Very good control of each Email Marketing." April 17, 2018 4.0 I have benefited from the use of Robly because I have noticed that nowadays I have established a better use in Email Marketing, nowadays in my company we receive many subscriptions daily, and with Robly we have been able to control that saturation. Pros Robly is a software that only focuses on Email Marketing, but, the detail that gives something positive are its prices, robly prices are too low, many times I think they are giving away their functions, but I hope they continue with those prices. Cons I do not like that the emails of Robly delay so much in arriving, in several occasions that wait so that the Email arrives, it becomes a too annoying wait, I would like that the platform was faster. Review Source MG Monica G. Manager Used the software for: 1-2 years ### "Robly has exact goals." May 22, 2018 5.0 Pros The most lucrative characteristics of Robly and those that can be more profit, would be the automatic configuration that Robly has to control the traffic that may be with respect to subscriptions, it is quite nice that this option exists to leave in automatic period all the configuration of the advertising campaign. Cons I have no complaints from Robly, the truth is that it has been a software that has behaved to measure and has achieved excellent innovations at the structural level and at the business level, in this way I think that Robly is very well designed to achieve clear objectives and obtain results both short and long term. Review Source KJ Kristin J. Director of Engagement Hospital & Health Care Used the software for: 2+ years ### "We switched to Robly from Constant Contact because the price was better with more features" May 29, 2018 5.0 Pros We like the a/b testing and their proprietary open gen software process that allows for easier re targeting on a nonprofit budget. Cons It is sometimes buggy when editing and it is hard to use for non-marketing emails effectively (if we are just sending news, etc.) bc stats get skewed. Review Source CK Carole K. Head of Operations Used the software for: 1-2 years ### "The speed of delivery of each mail is satisfactory." March 27, 2018 4.0 I have benefited from the use of Robly in my company, first, it is a fairly basic platform where you can easily navigate and reactivate any email, and second, because you have established a certain priority with a client, sending emails instantly and none have to wait so long. Pros There are several things that I like very much about Robly, but there is a specific one that has called me a lot of attention, and it is the brevity in which it delivers the mail, it is very fast sending and receiving. Cons I do not like that Robly has high prices, this is the factor that I hate most of any software / platform, which exaggerate with the prices and do not offer more adapted and easy to pay prices. Review Source Jay T. Used the software for: I used a free trial ### "Absolutely incredible" April 30, 2017 5.0 Pros I have been doing email marketing for many years this email platform is absolutely incredible it has made my email marketing a snap and not to mention my open rates have increased by 50%. It is a must have for anyone doing email marketing.. No other platform will even come close I have used many different platform over the years.. Thank You Robly.. Cons Can't find any I keep think their is something that can be done to improve this email platform I just can't seem to find anything at all.. They have it all covered and very very well thought out.. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.