# Page 8 | Robly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Robly the right Email Marketing solution for you? Explore 426 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149327/Robly/reviews --- Robly 4.5 (426) [View alternatives](https://www.capterra.com/p/149327/Robly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Robly ## Showing most helpful reviews Showing 176-200 of 426 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jonathan T. Managing Broker Real Estate Used the software for: Less than 6 months ### "Robly is a good alternative to Mail Chimp, etc. Much better than Constant Contact." March 24, 2017 4.0 Pros Their customer service is better than anyone bar-none. Does not even compare. The assortment of different tools they have is nice. Especially like the ability to re-send all campaigns to un-opened subscribers. Cons The issue with the great customer service is you have to use it regularly. Albeit, they are much more responsive than the other big companies in the market. Review Source CJ Chris J. President Internet Used the software for: 2+ years ### "Please Surprise" October 7, 2016 5.0 After switching from another major email marketing company I had expectations that I needed to be meet and was curious if I could do so at a much lower price. My expectations have been met and customer support wise I've surprisingly been called about to help with issues more than one time. I'm a very happy camper. Pros The features that help you get open rates. Review Source VR Verified Reviewer SEO Analyst, Content marketer Retail Used the software for: Less than 6 months ### "Very fast, Secure and Neat" November 22, 2018 4.0 Pros I used a few other popular Email marketing software but Robly really made me happier than others. It's really simple to get started with, I implemented it on a client's website and they were very pleased as it improved traffic and sales. Cons The pricing for a start is really not fascinating, if something can be done about reducing the pricing, it would be perfect. Review Source VR Verified Reviewer Gerente de Producción Used the software for: 1-2 years ### "It really works for everyone!" June 14, 2018 4.0 Pros You have a very nice software, easy to use with different lists, templates, reports and you can even link it to google analytics! Cons Video stinks, you have to wait a lot of time to plug into the layouts and you have a limited amount of media to add Review Source JP James P. Founder Financial Services Used the software for: Less than 6 months ### "Fast platform for email marketing " June 27, 2018 4.0 Robly has provided a good platform for me to send emails quickly and edit them when I need to. It's allowed me to develop email marketing campaigns in a few minutes. Pros Perhaps my favorite feature is the ability to edit a campaign even after you've published it. One of the big email players on the market doesn't let you do this, so I was shocked to see that Robly lets you do it. It's also very quick. Nothing comes close. Cons I personally think that the prices are too high. They have a great product, but it's just not worth the price that they're charging. For example, their speed isn't THAT big of a deal to justify the price. Review Source AS Angela S. VP Sales Marketing Wholesale Used the software for: 2+ years ### "5-stars all day long!" October 5, 2016 5.0 I switched a few years ago to Robly and absolutely love the product and their service! The product is super easy to use. It took me 2-3 hours to design an email with a competitor. Robby is so easy that I now can whip out an email within 15 minutes. Pros easy to use Cons occasionally have trouble dragging image to the box Review Source Nikhil W. Web Developer Media Production Used the software for: Less than 6 months ### "Email Marketing Simplified" December 29, 2019 3.0 1) The email marketing that can be used here is much better than all of its competitiors Pros 1) Easy campaigns and report generation with leads that can easily have auto-responder. 2) Discounts can be seen much better than all the other Cons 1) Templates can have a bit more email based templates with better discounts and also pricing can be reduced easily Review Source VR Verified Reviewer Marketing Associate Retail Used the software for: Less than 6 months ### "Modern platform to recommend!" August 27, 2019 5.0 Robly takes away the worry of how and when to send emails, which is valuable in larger companies. Pros Robly is a great option! It is not as expensive than other email providers and is modern and easy to use. Great templates! Cons I can be time consuming to edit. Otherwise, no complaints about the software yet. It seems to be going in a great direction. Review Source SC Sweta C. Marketing Communications Manager Real Estate Used the software for: 6-12 months ### "Glad to switch over to Robly from Campaign monitor" September 4, 2018 5.0 Pros The automation of the email was really helpful, A/B testing and the campaign monitoring, analytics reports were great tool in email marketing. would recommend robly as it is easy to use, good templates. Cons limited templates limitation on adding video content if they can add more templates and make customization easy for the user that would be great . Review Source AE Aubrey E. Product Development and Marketing Used the software for: ### "So glad I switched!" May 12, 2016 5.0 I had previously used Constant Contact and then MailChimp, but didn't have a lot of time to put into our campaigns and therefore wasn't getting huge results. Robly has turned out to be such a gift! They imported my contacts and set up the account without me having to do anything - when i logged in i had several custom templates waiting for me with my logos and all. The social medial calendar where you can schedule posts etc is really helpful and the OpenGen / Robly AI tools have actually given out campaigns a lot more traction. They have packages where they will basically do everything for you, which has been great for us since our marketing dept is small, and all of the customer support people are in NY or CA or something (read: speak English as their first language) and they know they product through and through - you can tell they're not just reading off a screen - so they get you easy answers quick. Our experience has been really great. Review Source MM Marco M. Special Projects Manager Airlines/Aviation Used the software for: 2+ years ### "Robly > the others" November 15, 2016 4.0 We used to use Constant Contact but are so much happier with Robly. CC was so buggy and we would spend so much time trying to just get simple things done like Bolding a word or changing it's color. Even with using the proper paste procedures and copying from past newsletters there was no relief. Robly is much more stable and while it's not perfect and still has some bugs/things I would change, it is much better than the alternatives and you can't beat the price. Also, we have been using their OpenGen feature for the past year with great results (boosting open rates by 8-10% on average). Pros ease of use Cons text size, color, and spacing displays one way in the edit view but looks totally different in preview mode. Review Source Chris R. Director of Business Development Computer Software Used the software for: Less than 6 months ### "Inexpensive and great features" November 21, 2016 5.0 Robly is a great alternative to more expensive email marketing options with additional features that are quite useful. Pros The Opengen and AI features really increase opens to get your content more views. Cons More editing options would be nice. I have run into some limitations, but no more so than any other email marketing I've tried. Review Source jS jhon S. electrical engineer Consumer Services Used the software for: I used a free trial ### "we love using Robly" October 17, 2018 4.0 Pros With Robly you can create templates, designs and customized designs for all your needs Cons Robly is very easy to use and navigate and has the best customer service I have experienced I am very impressed with the exceptional level of customer service at Robly, their super-fast answers to everything I need help and fabulous people to talk to. Review Source AS Alex S. Marketing Design Manager Retail Used the software for: Less than 6 months ### "Fantastic! - better than MailChimp" November 8, 2016 5.0 I used to be with Mailchimp, but Robly has utterly surpassed my expectations and have blown MailChimp out of the water. Easy to use, great and unique features as well as fantastic customer service when ever I had a question. With the 'OpenGen'm 'Robly's Exit-Intent Pop-Up' and 'Robly A.I.' I couldn't recommend it more. Pros The customer service - I feel like i can contact customer service with an issue at anytime with any question and I know that I will get a quick and helpful response. Robly A.I. - This is going to a fantastic help and I can't wait to use this feature more. OpenGen - With our company's diverse customer basis this is a fantastic resource and a great time saver. Cons i would like to attach bigger pdf's to the emails and to much clicking to get an image into the email. Although i think this it just because i used to use MailChimp and i need to get used to Robly. I would also like to be able to make and edit segments easier. Review Source Michael M. Used the software for: 6-12 months ### "Robly Review" December 9, 2017 5.0 Pros Ease of use. Robust features. Meets Canadian requirements. Great customer service. They offer a service and do not nickel and dime you. They care about their customers. Cons I would like to see an automatic birthday feature to send out personal automatic birthday emails. Basically a set and forget. Review Source JK Jennifer K. realtor Real Estate Used the software for: Less than 6 months ### "Robly is a must have for all business owners and professionals" December 13, 2018 5.0 I enjoy the ease of the platform and how it has helped me manage my business and keep on top of things. Makes things simpler and I can focus my extra time on my business. Pros Robly is a very rewarding software great for professionals and simple to use. It allows individuals to send emails quickly while integrating products of my choice. Great platform to start a business and also maintain existing business. The price is reasonable and affordable to most individuals. Cons No negative experience with Robly and I feel that anyone that tries it out would be impressed. Review Source RG Rachel G. Website Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Awesome Service!" October 31, 2016 5.0 We have tried many email agents at our organization, and every one was over priced and difficult to navigate. We were so thankful when we found Robly! It is easy to use and very competitive in pricing. We have been happy with it ever since we switched and look forward to many more years of business together! Pros Easy to navigate. Attractive interface. Cost effective. Cons I don't have any complaints so far! Review Source CL Christina L. Director Religious Institutions Used the software for: 1-2 years ### "Constancy leads us forward" September 30, 2016 4.0 Robly offers us the ease of preparing weekly news and monthly newsletters for the constancy we need to keep our congregants and guests informed. Robly allows us to update events, programs and classes anytime we want and is easy to use allowing us a social presence in today's world. Thank You Robly Pros I can quickly update weekly and monthly news and set a date to schedule distribution especially when I am away from the office. Review Source Thomas L. Graphic Designer Internet Used the software for: Less than 6 months ### "Really easy to use and nice interface" May 4, 2018 5.0 Pros The interface is the best part of this marketing tool, everything is so simple taking you through the process of starting a campaign step by step. Cons The visibility in reporting could be a little more informative for the AI part of the software, sometimes feel a little in the dark. Review Source sC sherri C. owner Hospitality Used the software for: 1-2 years ### "excellent service, great product at a fair price!!" October 9, 2016 5.0 I was with constant contact for years and had to keep my list size down to keep down the cost and finally had to cancel due to cost, so I was missing out on marketing to my clients!! I could not find anyone comparable until I found robly this past year and they have all the features (plus some others I like to use) and I pay a fraction of the cost!!! Pros easy to use, a lot of features, lots of templates and easy to make from scratch, excellent tracking, some tools other even more expensive companies don't even offer, easy signup tool integration, post to facebook, great price! Cons nothing! Review Source LT Laura T. Director of Theatre Education Management Used the software for: Less than 6 months ### "User friendly, easy to understand, and effective in digital outreach!" February 11, 2019 5.0 Pros AutoGen, clicks tracking, bounced stats, and tons of templates! Super easy to use, navigate, and manage! Cons I am not sure I have any cons, though it would be nice to have an option for reminding the administrator which blasts aren't as effective, or emails that could be taken down automatically that are invalid. Review Source CS Carol S. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great for Small Business/Nonprofits! " September 29, 2016 5.0 Robly is not only very affordable for our small nonprofit organization but the support we receive is stellar. It is half the price of Constant Contact and you can't even compare the instant support you receive from Robly as opposed to the lengthy waits from CC. This is very important for a small organization that doesn't have time or resources to spare! We also love the clean look of the templates. My two complaints are 1) No ability to do a survey to our list 2) Can't add a pdf to a template. We would be SOOOO happy if those two things were offered. Pros How easy it is to use Cons Can't do a survey with my list. Can't add a pdf Review Source DW Donna W. Donna Werking Online Media Used the software for: 2+ years ### "Robly is a Great Marketing Tool!" September 30, 2016 5.0 I have referred 8 clients now to sign up for Robly! I wouldn't refer anything unless it was quality. Pros Intellisend or OpenGen Cons I have signed up 7-8 clients now but have not received a credit as promised. Review Source tV teresa V. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Not great yet!" September 30, 2016 5.0 Our experience is satisfactory overall but not great yet. We are a tiny non profit with a very large scope of operations and super limited staff. I continue to struggle to create more openings which continue to lag on the twenty something percentile. I recently met a marketing expert who told me that my struggle possibly lies in the content of the tag line or the email. I have a feeling that most of my emails go to spam/social/promotions and therefore they are not read. Bottom line is that I still don't know what my exact problem is, and I definitely do not have a solution. Your tutorials are great but there is no understanding of what each tool is going to be used for. They might be more useful if they are explained as the solution to a specific problem, or the strategy to overcome a challenge. As it is I (definitely not a marketing or a online-tool expert) have to guess what could be a possible strategy to create better campaigns. Pros Possibility of fixing problems. Relatively fast and easy to use templates Cons Rigid templates are some times difficult to change I still do not understand how we can get more of opens. Support is well explained but it does not tell you what applying each tool is going to accomplish (merge tags to personalize email but could they also make email not be classified as a social or promotion by Google when content is analyzed to categorize? I don't know...) Review Source Jonathan G. Used the software for: 6-12 months ### "Better than Constant Contact!" July 19, 2017 5.0 Pros Seem to get better open rates. It's pretty easy to use. It works great...the only issue is having the time to use it more. Cons Keep creating new features that make it even easier. Having phone support would be nice. Besides that, can't think of anything else. Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.