# Page 9 | Robly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Robly the right Email Marketing solution for you? Explore 426 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149327/Robly/reviews --- Robly 4.5 (426) [View alternatives](https://www.capterra.com/p/149327/Robly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Robly ## Showing most helpful reviews Showing 201-225 of 426 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BM Ben M. Used the software for: ### "Excellent software, Best yet, but having Technical issues sometimes." December 13, 2016 5.0 I really fell in love with Robly. Your features and ease of use are second to none. However, I was disappointed to see that some of my images weren't loading correctly even when looking at it with different email clients. I have been using Constant Contact before and never had these issues. Pros Sometimes and email will come through with no images at all, just a link "click to see images". Now, some email clients by default don't show images, which is fine, but Gmail DOES always show images by default so I don't know why this happens only with Robly emails. Cons I am disappointed that I had to argue with a Robly customer service rep about the default settings in Gmail, as she was insisting that the default setting in Gmail is NOT to show images... Review Source Brian E. Co-Founder Computer Software Used the software for: Less than 6 months ### "Excellent Product" September 5, 2017 5.0 Pros Love the product, ease of use and effectiveness , NextGen is my favorite feature, a resend to un-open emails without having to think about it. Cons My only con was cutting over half of our opt-in email list. It seemed really aggressive to cut that much volume Review Source JS Joshua S. Digital Marketing Manager Information Technology and Services Used the software for: Less than 6 months ### "All the features we need to maintain lists, design great looking emails, and monitor results!" September 24, 2018 5.0 Pros Contact management is simple, but can be as complex as you need it to be - with the options of segments, custom data fields, and more. Campaign management is simple as well, and setting up auto-responders for new sign-ups is a breeze. Probably my favorite thing, though: integration with Zapier. We have cobbled together our own MarTech stack, and Zapier is a key element that ties it all together. Wouldn't have gone with Robly if not for that! Cons The WYSIWYG editor can lose track of your login status, though it nicely saves a local copy of changes made so that even if you have to refresh your browser you don't lose anything ever. Review Source VR Verified Reviewer CEO Education Management Used the software for: I used a free trial ### "Email Markerting" August 11, 2020 3.0 The pricing of the software is just right. That makes it very attractive to me. Pros There any many templates to use from them and not begin from the scratch. The usage is very easy too. Cons Sometimes emails do not look like as I try them to look. Probably, there are some errors in the coding that has to be optimized. Review Source JH Joanell H. Administrator/Receptionist Non-Profit Organization Management Used the software for: 6-12 months ### "Review Robly" October 5, 2016 3.0 My experience has been very good finding it easy to navigate and use. I use Robly primarily for emailing to our Advisory and Program Advisory Groups for special functions. Pros The ease of use Cons Having to put two email addresses (for the same person) into two separate accounts in order for a mailing to go to both email addresses. Review Source MB Melissa B. Account Manager Public Relations and Communications Used the software for: 6-12 months ### "A good email marketing service" October 12, 2019 5.0 Overall a good experience, it helps to manage well your email marketing campaigns Pros Robly allows to create quite easily marketing campaigns and to perform A/B testing. The analytics related to the campaigns are quite good Cons There are no major issues. Sometimes the app crashed unexpectedly. I don't think there is anything else they could improve Review Source VR Verified Reviewer Principal and Founder Law Enforcement Used the software for: 1-2 years ### "Too expensive if you don't use it often (like you should)" March 7, 2018 3.0 Pros I like the Open Gen feature a lot. Cons There should be an option that when you go months without sending out a newsletter, you shouldn't have to pay. It's such a waste. Review Source CQ Cesar Q. Used the software for: ### "Robly changed my perception..." December 14, 2016 5.0 I will be simple... Support, Quality, and User-Friendly had me sold. Especially after working with Constant Contact for so many years. They were great, don't get me wrong... but the deal breaker was that Robly exceeded them all three of the descriptive reasons I wrote at the beginning of this short story. What really sealed the deal when all is said and done was that they saved me hundreds of dollars a year in email marketing. Please if you have any other services... make the change... even if just for one year. The reason you are in business is because you have never been scared to try new things. Review Source EG Ethan G. Partner Fund-Raising Used the software for: 6-12 months ### "Excellent functionality at a good price." December 27, 2018 5.0 We recommend Robly, not only for its price, but it also works in a good way and without many complications, it definitely does what it should do and shows us the process. Pros Robly does much more than we expected, we love your A / B tests, your reports and how emails are sent easier and faster, our customers receive information about our campaigns and products and we like that. Cons It requires a bit more practice than other software at first, but in general, I think that anyone can do it, excellent software. Review Source CW Cameron W. Marketing Director Marketing and Advertising Used the software for: 1-2 years ### "Robly Review " September 29, 2016 3.0 While using Robly I have enjoyed the features it allows. I enjoy the ease of the user face and the ability to manage my contacts. Other than that, the customer service has performed to expectations and the value is reasonable for what the website allows. So in all I am satisfied with the website. Pros The navigation with ease. Cons Not enough templates, some are kind of cheesy or kiddie. Review Source DJ Dannys J. Coordinator of recruitment and selection of human talent Human Resources Used the software for: 6-12 months ### "Make your projects more easily with robly" January 1, 2019 5.0 The one that we would have to spend some time learning how to handle it although it was not a matter of weeks, it was days, while we tried to get used to it. Pros We use robly very often because it is easy to use and because the projects we do with it are more successful because of the versatility it has for everything. Cons The configuration is not easy and there are other options that are equally complicated, we do not think it is the right one for users who have minimal experience with technology. Review Source OS Orsolya S. online marketer Marketing and Advertising Used the software for: Less than 6 months ### "E-mail marketing is cool again" November 29, 2018 4.0 Pros I like that it made me want to go and give another try to e-mail marketing. I quickly learned the functions and the platform. Also A/B testing makes campaigns more successful. Cons It can get a bit pricey if you have a decent amount of subscribers to your list. Review Source KS Kelly S. Event Coordinator Restaurants Used the software for: Less than 6 months ### "Just Okay." September 30, 2016 4.0 The experience in designing the layouts of the emails and making it easy to read for our members was perfect! The experience with the spam and unsubscribed members was very frustrating. Pros I like how many pictures I can hold into Robly. I like that I it is easy to read and mobile usable. Cons I dislike the spam and unsubscribed process you have to go through to get your mass emails back to the spam and unsubscribed. Its very inconvenient to have to ask customer service to change it every time. Review Source VR Verified Reviewer Costumer consultant Retail Used the software for: Less than 6 months ### "Nice marketing tool" August 29, 2019 4.0 Pros Robly is a nice tool to use for marketing. It is easy to use and set up and it will allow you to contact other people from other companies. Cons I haven't found anything at the moment, but I will update if I ever do it. Review Source NG Nic G. Musician Food Production Used the software for: Less than 6 months ### "Pricey, but much better than other providers!" December 20, 2018 4.0 The price is a little high, but the features that Robly provides is well worth the price. I've used a competitor email list service for many years and recently made the switch over to Robly and haven't looked back yet. Pros The user interface on Robly is a step above it's competition. From the start it was really easy to see what features they offered. Robly has a built in AI function that knows when clients open their emails and even resends unopened emails , increasing the odds of it being read! Cons The only thing I'm not the biggest fan of is the price. I wish it was a little cheaper, though the price hasn't stopped me from using the software. Review Source VR Verified Reviewer Marketing & IT Manager Maritime Used the software for: 2+ years ### "Robly is a great and powerful tool that I use for my company!" January 23, 2019 4.0 Pros Their customer service team is very responsive and gives great help with issues very quickly. The drag and drop builder is very intuitive and makes your campaigns preform great! Cons I wish there was a way to have videos play in the email. If the drag and drop features could be more powerful. Review Source DW Dustin W. Marketing Director Retail Used the software for: 1-2 years ### "Great Service for those looking for value!" December 3, 2016 5.0 We moved over from a more expensive brand because of the large expense associated with our account via that provider... and the limited resources we used in conjunction with what they offered (and consequently what we were paying for). In other words... we just wanted to email people! Thanks Robly! Pros Price/Value Cons Inability to automate recurring weekly emails. Review Source DP Dianne P. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Robly Out Performs Constant Contact for Less Cost" October 4, 2016 5.0 I switched over to Robly from Constant Contact about two years ago and am really happy with my choice. I find their email marketing templates very simple to use, easy access to skilled tech support and much less cost than I was paying at CC. Pros Easy to use, less cost, no penalties / extra costs for building up my email list Cons Would like to be able to insert video into my newsletters that visually show with an arrow that image is a video link. Would like templates that have a left side bar for featured items / additional video links Review Source RM Rhondda M. Owner Arts and Crafts Used the software for: 6-12 months ### "Amazing Customer Service and Quality Product" November 20, 2016 5.0 Customer service team is always quick at responding and helping answer questions about their products. Product is excellent value for the price and my clients are happy with the final product they receive from me every week. Pros \>ease of use >supportive customer service >excellent value for money Review Source Aaron M. Used the software for: Less than 6 months ### "Super easy to use email client with lots of great features!" September 26, 2017 5.0 Gave feedback for easier image creation for video links and their development team said they'd consider fix. Pros Sleek design. Excellent and quick customer service. Love the opengen and roblyai tools which help us get more opens. Review Source DME Diana Maria E. system engineer Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Robly has excellent customer support" October 17, 2018 4.0 Pros The templates are very modern and stylish. You have many options or you can create yours. We have used the vertical response for years and it is all the same as when we started. I like it when companies grow with their customers and consumers. Great price too. Cons I really like to get the personalized template. It's easier to use once you get used to it. I love how useful the team is and I'm going to save money. What else can I ask Review Source RA Rebecca A. Business Development Wholesale Used the software for: 1-2 years ### "Appreciate OpenGen feature" September 29, 2016 5.0 I was skeptical switching to Robly but found the templates and services ease to use. I especially appreciate the OpenGen feature to improve open rates. Pros OpenGen Feature Cons Sometimes templates have small quirks and don't allow basic formatting or alignment changes in the text. You can usually fix this in the HTML code or call customer service. Review Source MW Maria W. Dir. of Promotions Non-Profit Organization Management Used the software for: 1-2 years ### "A great product for nonprofit organizations" September 30, 2016 5.0 As a nonprofit, we can't afford to hire marketing experts to craft our mass emails. Robly provides great service, helping us create a template tailored to our organization and always available for assistance when needed. One of the primary problems we had with our old service was that the customer service was so bad - it was hard to reach a real person, and the online resources were incomplete. Robly far surpasses this - the online resources are very helpful, and when we need to contact customer service, we receive very prompt attention. Combining this with the well-designed system with intuitive and easy to use functions for email creation, Robly has been a an excellent investment. Pros Ease of use, excellent customer support Cons It might be nice to be able to embed video Review Source MJ Marie J. Marketing Assistant Real Estate Used the software for: Less than 6 months ### "Great Emailing Tool!" October 8, 2018 5.0 Great! Pros I love not having to worry about send times! I get so caught up in all that I have to do, that having Robly A. I do it for me is a load off! All the templates are great as well! Cons We have not had any issues with this software. Review Source Costa D. Engineer Airlines/Aviation Used the software for: I used a free trial ### "Robly Review" January 2, 2020 3.0 Pros Honestly, haven't had a need to use it much further than the free trial. Cool functionality for sending personalized "news/ads" for small business owners, etc. Cons Pretty expensive in my opinion and not really worth it for my use. Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.