--- title: "Unitrends Backup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Unitrends Backup Software - reviews, pricing plans, popular comparisons to other Data Management products and more." source_url: "https://www.capterra.com/p/149362/Unitrends-Enterprise-Backup/" page_type: "product" language: "en" --- # Unitrends Backup Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Unitrends Backup ## What is Unitrends Backup? Unitrends transforms enterprise backup into long-term data management that protects your business from downtime and data loss, eliminating wasted IT time. Efficiency in Unitrends backup appliances change data management, enabling you to meet backup & long-term retention requirements without sacrificing access to applications and data. With deduplication, optimized ingest, fast, low bandwidth replication; allowing customers to retain data on high performance local backup appliances indefinitely. ## What is Unitrends Backup used for? [Server Backup](https://www.capterra.com/server-backup-software/)[Backup](https://www.capterra.com/backup-software/)[Data Management](https://www.capterra.com/data-management-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $349 Per Feature, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Unitrends Backup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kaseya.com&name=Unitrends Backup) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Unitrends Backup 4.7 (35) VS. [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting Price $349 Per Feature, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (35) Ease Of Use 4.7 (94) Value For Money 4.2 (31) Value For Money 4.7 (81) Customer Service 4.6 (32) Customer Service 4.7 (79) ## Unitrends Backup alternatives [4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Vinchin Backup & Recovery](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/) [4.7 (173)](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/) Highest Rated [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) [4.8 (463)](https://www.capterra.com/p/161328/NAKIVO/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161328/NAKIVO/) [Cohesity](https://www.capterra.com/p/166007/Cohesity/) [4.6 (54)](https://www.capterra.com/p/166007/Cohesity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166007/Cohesity/) ## FAQs about Unitrends Backup Overview ### Which roles and teams benefit most from Unitrends Backup? Unitrends Backup is most used by IT administrators, systems engineers, infrastructure specialists, and network teams responsible for protecting business-critical data. IT managers and directors rely on it to standardize backup, recovery, and disaster recovery workflows, while technical support and operations staff use it to restore systems quickly and reduce downtime. Answer based on 35 reviews Overview ### What company size and specific industries is Unitrends Backup built for? Unitrends Backup is designed for mid-sized to large enterprises and for multi-functional IT or hybrid IT teams. It also targets managed service providers, making it a fit for organizations with shared backup and recovery responsibilities across internal IT and service delivery environments. Features and Usability ### What are the key features of Unitrends Backup? Unitrends Backup offers backup and recovery tools such as automatic backup, backup scheduling, incremental backup, continuous backup, and bare-metal restore. It also includes disaster recovery, cloud backup, VM backup, encryption, deduplication, archiving and retention, reporting and analytics, role-based permissions, and alerts and notifications. Integrations ### Which third-party tools and platforms does Unitrends Backup integrate with? Unitrends Backup integrates with Windows 10 and connects to cloud and productivity platforms such as Google Cloud, Microsoft 365, Microsoft Azure, and Microsoft SharePoint. These integrations cover backup and recovery workflows across Windows environments, cloud infrastructure, and Microsoft-based collaboration and storage systems. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Unitrends Backup offer? Unitrends Backup provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation and videos give users self-paced reference material for setup and feature review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Unitrends Backup offer? Unitrends Backup offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as responsive and helpful, with helpdesk staff resolving configuration issues and answering questions promptly. Some note early setup problems, but later assistance is often reported as reliable. Answer based on 2 reviews User interface ### Is Unitrends Backup easy to use? Unitrends Backup offers a generally workable interface for backup management, but ease of use depends on experience level. Many IT teams like the single console for physical and virtual environments and find backup and restore tasks straightforward, while others describe navigation, naming changes, and some setup controls as less intuitive. Answer based on 13 reviews ## Features AI summary Based on 1,845 Data Management reviews Capterra reviewers highlight these as the top features buyers look for in Data Management software: - **Data Security** (**64%** of reviewers rated this feature as critical) - **Data Synchronization** (**52%**) - **Data Import/Export** (**46%**) Unitrends Backup supports **Data Synchronization**, which helps keep data consistent across systems and locations. However, it does not offer **Data Security** or **Data Import/Export** among these top-rated priorities. Instead, it provides other important capabilities that reviewers also value, including **Access Controls/Permissions** (**47%**) and **Reporting/Analytics** (**44%**). These features help businesses manage who can view or change data and track backup activity and system performance, allowing teams to maintain oversight and make more informed data management decisions. Backup Scheduling 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Encryption 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Convert data into a code for security VM Backup 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss Backup and Recovery 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Disaster Recovery 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Plan and implement business continuity measures in case of unforeseen events Secure Data Storage 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Unitrends Backup 49 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery Predicts the consequences of disruption to a business function. Process of backing up of files and applications to cloud-based remote servers for protection of data Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Reduction in the number of bits needed to represent data Backup of computer data automatically saving a copy of every change made to that data Assembly of graphs and charts for visualizing and tracking statistics/metrics Ability to handle large datasets Move from one database to another, or upgrade the version of database software being used Ability to restore deleted, hidden, or lost data from an email server/system Process of copying and storing data in more than one site or node Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Data compression technique for eliminating duplicate copies of repeating data Cumulative backup of all changes made since the last full backup Plan and implement business continuity measures in case of unforeseen events Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information Convert data into a code for security Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Manage and track all disruptions and incidents Copy only the new data that has been changed or created since the previous backup Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Notifying as a warning or reminder of a potential or imminent hazard Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Identify sensitive or personal information collected from users Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss Web Access/Restoration Control system access and/or deliverability for applications and email addresses Get Advice We can help you find the software with the features you need. Features 4.6 (35) 4.6 Based on 35 reviews ## Pricing Value for money 4.2 (31) Free Trial Free Version Basic $349.00 Per Feature,One Time Value for money 4.2 (31) 4.2 Based on 31 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (32) 4.6 Based on 32 reviews ## User reviews Overall rating 4.7 Based on 35 reviews Filter by rating 5(25) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BG Bernard G. IT Manager Government Relations ### "Unitrends Backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2023 Pros Disaster recovery and business continuity Cons Pricing would the only negative I would have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Mohammad A. Software Developer Computer Software ### "Unitrends Backup is your safe solution to keep data safe." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 9, 2023 One of the great ways to keep data safe in a place or a cloud location with no limitation. Pros People at customer care know exactly how to help you. They are very talented, they know what is this about, you feel they are smiling while they are performing support and they save you a lot of time. Cons The interface needs a little improvement in relation to colors, design of objects; therefore it can be more user friendly. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) We faced issues with customer support therefore we decided to switch. Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reasons for choosing Unitrends Backup It does not have all the features that we are looking for. The price is a bit higher as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Arjun J. Sr. Digital Marketer Information Technology and Services ### "Effortless Backup and Secure Data Storage software." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 11, 2022 Pros I loved the backup scheduling and recovery about this software. It also provides secure data storage and encryption facility. Unitrends Backup also has backup log feature and alerts facility. Cons Still now I have not come accross any type of disadvantages of the software. Switched from [Rubrik](https://www.capterra.com/p/148206/Rubrik/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mayur S. Founder Information Technology and Services ### "Best data backup software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 7, 2022 Pros It help me in preventing data loss and precise data backup of my firm. Cons Till now I am not found any disadvantages. Switched from [Rubrik](https://www.capterra.com/p/148206/Rubrik/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrew L. Experienced IT Administrator Food Production ### "Well supported easy to use backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 9, 2022 Pros It has an intuitive design that lets us get all our servers backed up Cons Domain username limit of 32 chars. I cannot use my domain account and had to create a local Switched from [Carbonite](https://www.capterra.com/p/223152/Carbonite/) Cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Chris B. Director Real Estate ### "Very slow and very poor compression" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 10, 2021 As we only have a relatively small setup I used the free edition available through Spiceworks (now withdrawn). I had a problem initially getting it configured to use a NAS as the backup destination but despite it being a free edition their support resolved the issue and I was then able to use it reasonably reliably for several years. Occasionally it would simply stop backing up for no apparent reason but never emailed to say the backup failed; it just stopped working altogether so sometimes it took several days before we realised the daily backup emails had stopped and we could then go in and reset the Unitrends VM which brought it back to life. The upgrades were generally easy to do, just click an upgrade link and wait until it finished, however the last time I did this it completely corrupted the VM making it unbootable. We then installed the latest version from scratch but again hit the prblem of it not backing up to the NAS. Unfortunately this time their support were very unhelpful refusing to give any support or advice unless I paid for a ridiculously expensive annual support contract. That caused us to look at competing products and we settled on Nakivo which is MUCH faster to do the full and incremental backups as well as having vastly superior compression so we can keep more backup history. I've not found anything that I used on Unitrends that's not easier and quicker to do with Nakivo and I paid less than the annual support cost for Unitrends! No brainer :-) Pros I used Unitrends for several years and found it reasonably reliable after an initial problem with configuration that was solved by their helpdesk. It was quite easy to restore whole VMs or individual files using the virtual mount option. Cons An overly complicated interface that was not at all intuitive. It does not like backing up to NAS systems. Very poor support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN Julia N. System Administrator Higher Education ### "Great easy to manage product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 16, 2020 Great support when needed and easy to navigate through. Love that we can also backup to a cold copy on external hard drives. Pros We love that it's very user friendly and easy to navigate the interfaces. Cons The ability to have two appliances but one interface would be beneficial. Annoying to have to pop between the two we have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Justin A. IT Director Health, Wellness and Fitness ### "The one stop shop for backups" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2020 Ultimately, I've been very happy. The pricing is right and the backups have been effective Pros Integration into VMware VCenter was a breeze. Backing up incremental changes on full VMs has simplified my approach to backups. Cons Setup of devices, licensing, and some general controls are a bit convoluted. The interfaces could use a fresh set of eyes in future development. Reasons for choosing Unitrends Backup Better community response when doing some research. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Richard S. IT Supervisor Education Management ### "Not easy to naviagate" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 3, 2020 Support has been really good. But they suggested and did a firmware and software upgrade. I had to remove the client from all my servers and reinstall it. Then the backups didn't run for several days. Have to work with support to get everything working again correctly. Pros It is nice that it is a stand alone unit. Cons Doesn't seem to be simple to naviagate around the GUI. Once you use it a little more you get use to it. Reasons for choosing Unitrends Backup The product was already in place when I took over the project. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yuri M. IT Infrastructure Specialist Telecommunications ### "Unitrends its a enterprise feature backup solution with ease of use and quick implementation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2020 We love the product because it give us less time to restore in case of the emergency and also the learning curve is quick. The reports are also very informative so we can know exactly what is happening with the backups and make sure we can restore in case we needed. Pros I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed. With Unitrends we can stablish different policies base on the criticallity of the application or important to the business. We have different enviroments and we don't have to use other products. The restore is fast and if you have a secondary site, you can have disaster recovery scenarios were within minutes you will have the service up and running. Cons Well, I think that there is not a but thing about the Unitrends software. Maybe when you are scaling the solution, you will have to keep growing with more appliance and I think it is not that good for a small company size Reasons for choosing Unitrends Backup We chose it because it had all the features we needed and they where really helpful with the sizing and understanding of the environment we had. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149362/Unitrends-Enterprise-Backup/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.