Unitrends

Unitrends Enterprise Backup


5 / 5
19 reviews

Who Uses This Software?

Virtualized IT groups


Average Ratings

19 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Per socket licensing
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Unitrends
  • www.unitrends.com
  • Founded 1985
  • United States

About Unitrends Enterprise Backup

Free Backup and Recovery Software For The Virtualization Community. Unitrends Free is free backup software that quickly deploys as a virtual appliance in VMware vSphere and Microsoft Hyper-V environments. Unitrends Free is packed with enterprise features, such as cloud integration and instant VM recovery, and protects up to 1.0 TB of data. As your business and data protection needs grow, scale up seamlessly with an upgrade from Unitrends Free to Unitrends Backup.


Unitrends Enterprise Backup Features

  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Continuous Backup
  • Differential Backup
  • Disaster Recovery
  • Encryption
  • Incremental Backup
  • VM Backup
  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

Unitrends Enterprise Backup Reviews Recently Reviewed!


simple to configure and get started

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The simplicity involved in configuring the product and getting started is the best part. Backing up and restoring can't be simpler than this and has been really easy for us with this product. If one is looking for a simple back up solution at a very affordable price, this product is the one to go for.

Cons: Although, the solution is simple per-se, it takes a little bit of time to get used to the desktop interfaces in the product - there is a little bit of learning as with other similar products in terms of getting used to the steps. Also, at times, machines with bigger CPU's took much longer to back up than normal.

Overall: Very good experience as the vendor staff go overboard to ensure that we are comfortable operating the product and are just a phone call away. They call you almost once every day to follow up with you if there are any issues.

Love this backup product

Sep 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: If you need your data backed up and retained, this product is great!

Fully backs up VM with a full and incremental. Need to restore a VM back to a date in time, its flawless. Their support is great at helping regarding issues. If you just need a file recovered from 30 days ago, this product will get it!

Cons: VM backups only work on Vcenter. If you have the free version of VMware... they may or may not be able to run. I do not back up windows environment but it looked a bit .... tricky.

Overall: Had to recover VM's to a certain point. Full system restore. Saved alot of lost data.

Vendor Response

by Unitrends on September 12, 2017

thx Chris. We're glad you're happy with Unitrends Enterprise Backup.

Capterra loader

Very reliable for our Backups

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We used to have a different system and it seemed like it worked only half the time but now with the Unitrends Backup System I don't have to worry about losing data at our locations across the globe.

Cons: Going from the old legacy GUI to the new one it is definitely taking time to get used to it. They renamed a lot of things. Wouldn't have been so bad if I originally started with the new interface.

Overall: Consistent with our servers getting backed up and very reliable.

Vendor Response

by Unitrends on March 09, 2018

Thanks Kevin. Glad the new UI is working for you. We put LOTS of time into making it as easy to use as possible.

Great software to backup your company data

Mar 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Used with VmWare vcenter. Schedule, deploy, backup and protect systems every 15 minutes or however long you like.

Cons: Has to be used on licensed VMware. Cannot be used on free licensed. There have been some issues where unitrends cannot fix and have to call vmware to fix

Overall: Saved business from a ransomware and prevented a major disaster

Vendor Response

by Unitrends on March 12, 2018

Thank you for the review. We're glad to hear Unitrends Backup was able to save your business from ransomware and prevent a major disaster. If you ever had a question or suggestions you could reach me at support@unitrends.com

We have used Unitrends for the past 3 years as our primary backup solution. It has been top notch.

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of administration is a huge advantage to using unitrends. It has ran with very few hiccups for the past three years and when there has been an issue their support was right on it to help us.

Cons: Would like to have a better option to restore exchange data besides kroll ontrack. Beyond that very little would be considered a con.

Overall: The biggest benefit was a true all-in-one backup solution for our entire environment and the ability to archive backups as well.

Vendor Response

by Unitrends on February 12, 2018

Glad your happy Eric. I'll pass along your idea.

Capterra loader

The best backup solution we have had.

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Unitrends does an excellent job of backing up our servers. We are virtualized and only use Windows Server so I can't speak to it's function with Linux or other OS. Our school district is small and we currently have 8 virtual servers on the back of 3 physical servers. We have the Recovery-604. The deduplication works extremely well and we are able to retain backups for many months! We started using this new appliance after upgrading 4 months ago and we still are under 30% of its capacity. We have 4TB backup capacity and backup 650GB uncompressed data. It has a range of features and allows you to schedule backups and backup types. It also allows for restoration down to the file level. It backs up reliably and restores quickly. I have never had an issue with a restore in the last 4 years I have used Unitrends. The new device also allows for external archiving.

Cons: The price is a little high but the service and support is great so that more than makes up for it!!!

Overall: A dependable, feature rich, cost effective backup solution.

Best backup I ever managed

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Easy and intuitive to use, fast to set up and great customer support. Easy to manage, all you need is to check your email and make sure everything is green.

Cons: Expensive solution that needs to be properly sized, otherwise you will see yourself running out of space and looking for an upgrade. Make sure you know your environment and your data growth rate.

Great Backup Product

Nov 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Flexibility of licensing models, ability to protect both physical and virtual systems.

Cons: I've had some intermittent issues with the agent software on physical machines.

Overall: We needed a solution for backing up our environment consisting of both physical and virtual assets. Unitrends has allowed us to manage both through a single management interface.

Great product, but...

May 17, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Fantastic product for the money. What you get (appliance and cloud option) for the money is outstanding. We couldn't believe it when we were first reaching out to get quotes from various vendors.

Including Cloud storage with unlimited upload and downloads - unheard of. The only time we would have to pay (from my understanding) is if we had to have the data mounted by them in the cloud in order to over come a catastrophe.

Cons: Using the product is a little cumbersome - especially for restores.

Overall: So far this product has completed two thirds of our disaster recovery plan (backup appliance and cloud), at an amazing low cost.

Great BAckup Solution

Feb 15, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Managing my backups is super easy. From backing up new assets to doing a recovery it is very simple.

Cons: Some servers took a bit of configuring to get setup but the support at Unitrends was a great help to get it done right.

Overall: My company was in need of a new backup solution between our two sites and Unitrends was an easy transition to get everything backed up.

Unitrends Enterprise Backup

Nov 19, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Consistent performance and very responsive customer support.

Cons: The easy interface went away when they went to v10.0.

Overall: Backup and archiving of data and machines.

Modern, Easy to Use Tools with Knowledgeable Vendor

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We moved from an on-premise tape-based backup service to Unitrends cloud-based service and it has been awesome.

Cons: It took quite a while to get all of the data backed up from our datacenter to their cloud. We looked at having them deliver a device to ship to them, but it was priced high.

Capterra loader

UEB is great backup solution

Mar 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is the great Unitrends backup solution, but it's just the software piece, which is a good thing. You can bring your own hardware and deploy it as a virtual machine in your datacenter. It can backup practically anything and has good support.

Cons: The only bad part really is the cost. Priced out of reach for a lot of the SMB market. Other than that it is a very good product.

Vendor Response

by Unitrends on March 09, 2018

HI Marc. Glad you're happy working with UEB. We have a new product for SMBs called VM Backup Essentials (vBE) that would be a great fit for small businesses.

Unitrends Backup Appliance 640

Jul 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I use the product in two locations and what I like the most is that it has very good reporting on what backups have been completed and the state of the backup. In addition, I love the seamless ability it gives to backup virtual machines. Moreover other features I love the most is the replica of VMs to be on standby if the primary VM target is offline or not available.

Cons: The least I like about the product is the lack of visibility as to when disk space is low. It should have an alert sent by email of a report of some kind as to the disk storage use.

Descent backup software, nothing exceptional

Jan 30, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: All necessary features. Cost effective

Cons: Interface and tools are not intuitive.

Overall: I have been using Unitrends for about a year now. It does what it is supposed and handles everything I need it to but it doesn't really shine at anything. The interface is not very intuitive.

Unitrends Backup

Sep 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Seamless background backup to device and to cloud. Excellent support.

Cons: Sometimes difficult to set up jobs without assistance.

Capterra loader

Software interface is simple to read and is very responsive.

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The interface on the software looks like it was well thought out. The software integrates with vsphere easily and backups/restores are easy to manage.

Cons: The main issue I can think of for the software is that the errors are not always informative. You have to contact support because the errors are sometimes ambiguous

Virtual version of Unitrends

Apr 23, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that this version of Unitrends is virtual and you can add and expand storage for backups as needed.

Cons: It is still a somewhat expensive option in the market compared to other backup technologies

Overall: I have used this with several customers. Support is good and it is a solid product. As I mentioned above the cost and ongoing maintenance is somewhat expensive for a small business.

Capterra loader

Best enterprise backup solution I've ever used.

Feb 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best thing about Unitrends is its ease of use and robust de-dup method of backing up all assets.

Cons: Only thing that comes to mind is the appliances are a bit pricey. By no means are they unaffordable, but they come in higher on the price scale of solutions.