# Unitrends Backup Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Unitrends Backup Software - reviews, pricing plans, popular comparisons to other Data Management products and more.

Source: https://www.capterra.com/p/149362/Unitrends-Enterprise-Sicherung

---

# 

 Unitrends Backup Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Unitrends Backup

## What is Unitrends Backup?

Unitrends transforms enterprise backup into long-term data management that protects your business from downtime and data loss, eliminating wasted IT time. Efficiency in Unitrends backup appliances change data management, enabling you to meet backup & long-term retention requirements without sacrificing access to applications and data. With deduplication, optimized ingest, fast, low bandwidth replication; allowing customers to retain data on high performance local backup appliances indefinitely.

## What is Unitrends Backup used for?

[Server Backup](https://www.capterra.com/server-backup-software/)[Backup](https://www.capterra.com/backup-software/)[Data Management](https://www.capterra.com/data-management-software/)

Top alternative

Featured

Overall rating

Based on 35 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$349

Per Feature, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Unitrends Backup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kaseya.com&name=Unitrends Backup)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Unitrends Backup

4.7 (35)

VS.

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting Price

$349

Per Feature, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (35)

Ease Of Use

4.7 (94)

Value For Money

4.2 (31)

Value For Money

4.7 (81)

Customer Service

4.6 (32)

Customer Service

4.7 (79)

## Unitrends Backup alternatives

[4.7 (217)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Vinchin Backup & Recovery](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/)

[4.7 (153)](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180134/Vinchin-Backup-Recovery/)

Highest Rated

[NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)

[4.8 (457)](https://www.capterra.com/p/161328/NAKIVO/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161328/NAKIVO/)

[Cohesity](https://www.capterra.com/p/166007/Cohesity/)

[4.6 (54)](https://www.capterra.com/p/166007/Cohesity/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/166007/Cohesity/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup Scheduling

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Encryption

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Convert data into a code for security

VM Backup

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

Backup and Recovery

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Disaster Recovery

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Plan and implement business continuity measures in case of unforeseen events

Secure Data Storage

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Unitrends Backup 49 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery

Predicts the consequences of disruption to a business function.

Process of backing up of files and applications to cloud-based remote servers for protection of data

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Reduction in the number of bits needed to represent data

Backup of computer data automatically saving a copy of every change made to that data

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Ability to handle large datasets

Move from one database to another, or upgrade the version of database software being used

Ability to restore deleted, hidden, or lost data from an email server/system

Process of copying and storing data in more than one site or node

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Data compression technique for eliminating duplicate copies of repeating data

Cumulative backup of all changes made since the last full backup

Plan and implement business continuity measures in case of unforeseen events

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

Convert data into a code for security

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Manage and track all disruptions and incidents

Copy only the new data that has been changed or created since the previous backup

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Create, manage, and track policies and procedures within an organization

Predict future data based on historical data sets

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Notifying as a warning or reminder of a potential or imminent hazard

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Identify sensitive or personal information collected from users

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

Web Access/Restoration

Control system access and/or deliverability for applications and email addresses

Get Advice

We can help you find the software with the features you need.

Features

4.6 (35)

4.6

Based on 35 reviews

## Pricing

Value for money

4.2 (31)

Free Trial

Free Version

Basic

$349.00

Per Feature,One Time

Value for money

4.2 (31)

4.2

Based on 31 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (32)

4.6

Based on 32 reviews

## User reviews

Overall rating

4.7

Based on 35 reviews

Filter by rating

5(25)

4(9)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BG

Bernard G.

IT Manager

Government Relations

### "Unitrends Backup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2023

Pros

Disaster recovery and business continuity

Cons

Pricing would the only negative I would have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Mohammad A.

Software Developer

Computer Software

### "Unitrends Backup is your safe solution to keep data safe."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 9, 2023

One of the great ways to keep data safe in a place or a cloud location with no limitation.

Pros

People at customer care know exactly how to help you. They are very talented, they know what is this about, you feel they are smiling while they are performing support and they save you a lot of time.

Cons

The interface needs a little improvement in relation to colors, design of objects; therefore it can be more user friendly.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

We faced issues with customer support therefore we decided to switch.

Alternatives considered

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

Reasons for choosing Unitrends Backup

It does not have all the features that we are looking for. The price is a bit higher as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AJ

Arjun J.

Sr. Digital Marketer

Information Technology and Services

### "Effortless Backup and Secure Data Storage software."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 11, 2022

Pros

I loved the backup scheduling and recovery about this software. It also provides secure data storage and encryption facility. Unitrends Backup also has backup log feature and alerts facility.

Cons

Still now I have not come accross any type of disadvantages of the software.

Switched from

[Rubrik](https://www.capterra.com/p/148206/Rubrik/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mayur S.

Founder

Information Technology and Services

### "Best data backup software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 7, 2022

Pros

It help me in preventing data loss and precise data backup of my firm.

Cons

Till now I am not found any disadvantages.

Switched from

[Rubrik](https://www.capterra.com/p/148206/Rubrik/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrew L.

Experienced IT Administrator

Food Production

### "Well supported easy to use backup"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 9, 2022

Pros

It has an intuitive design that lets us get all our servers backed up

Cons

Domain username limit of 32 chars. I cannot use my domain account and had to create a local

Switched from

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

Cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Chris B.

Director

Real Estate

### "Very slow and very poor compression"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 10, 2021

As we only have a relatively small setup I used the free edition available through Spiceworks (now withdrawn). I had a problem initially getting it configured to use a NAS as the backup destination but despite it being a free edition their support resolved the issue and I was then able to use it reasonably reliably for several years. Occasionally it would simply stop backing up for no apparent reason but never emailed to say the backup failed; it just stopped working altogether so sometimes it took several days before we realised the daily backup emails had stopped and we could then go in and reset the Unitrends VM which brought it back to life. The upgrades were generally easy to do, just click an upgrade link and wait until it finished, however the last time I did this it completely corrupted the VM making it unbootable. We then installed the latest version from scratch but again hit the prblem of it not backing up to the NAS. Unfortunately this time their support were very unhelpful refusing to give any support or advice unless I paid for a ridiculously expensive annual support contract. That caused us to look at competing products and we settled on Nakivo which is MUCH faster to do the full and incremental backups as well as having vastly superior compression so we can keep more backup history. I've not found anything that I used on Unitrends that's not easier and quicker to do with Nakivo and I paid less than the annual support cost for Unitrends! No brainer :-)

Pros

I used Unitrends for several years and found it reasonably reliable after an initial problem with configuration that was solved by their helpdesk. It was quite easy to restore whole VMs or individual files using the virtual mount option.

Cons

An overly complicated interface that was not at all intuitive. It does not like backing up to NAS systems. Very poor support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JN

Julia N.

System Administrator

Higher Education

### "Great easy to manage product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 16, 2020

Great support when needed and easy to navigate through. Love that we can also backup to a cold copy on external hard drives.

Pros

We love that it's very user friendly and easy to navigate the interfaces.

Cons

The ability to have two appliances but one interface would be beneficial. Annoying to have to pop between the two we have.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Justin A.

IT Director

Health, Wellness and Fitness

### "The one stop shop for backups"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2020

Ultimately, I've been very happy. The pricing is right and the backups have been effective

Pros

Integration into VMware VCenter was a breeze. Backing up incremental changes on full VMs has simplified my approach to backups.

Cons

Setup of devices, licensing, and some general controls are a bit convoluted. The interfaces could use a fresh set of eyes in future development.

Reasons for choosing Unitrends Backup

Better community response when doing some research.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Richard S.

IT Supervisor

Education Management

### "Not easy to naviagate"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

March 3, 2020

Support has been really good. But they suggested and did a firmware and software upgrade. I had to remove the client from all my servers and reinstall it. Then the backups didn't run for several days. Have to work with support to get everything working again correctly.

Pros

It is nice that it is a stand alone unit.

Cons

Doesn't seem to be simple to naviagate around the GUI. Once you use it a little more you get use to it.

Reasons for choosing Unitrends Backup

The product was already in place when I took over the project.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Yuri M.

IT Infrastructure Specialist

Telecommunications

### "Unitrends its a enterprise feature backup solution with ease of use and quick implementation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 15, 2020

We love the product because it give us less time to restore in case of the emergency and also the learning curve is quick. The reports are also very informative so we can know exactly what is happening with the backups and make sure we can restore in case we needed.

Pros

I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed. With Unitrends we can stablish different policies base on the criticallity of the application or important to the business. We have different enviroments and we don't have to use other products. The restore is fast and if you have a secondary site, you can have disaster recovery scenarios were within minutes you will have the service up and running.

Cons

Well, I think that there is not a but thing about the Unitrends software. Maybe when you are scaling the solution, you will have to keep growing with more appliance and I think it is not that good for a small company size

Reasons for choosing Unitrends Backup

We chose it because it had all the features we needed and they where really helpful with the sizing and understanding of the environment we had.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149362/Unitrends-Enterprise-Backup/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)