--- title: "Kangaroo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kangaroo Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/149363/Kangaroo-Rewards/" page_type: "product" language: "en" --- # Kangaroo Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kangaroo ## What is Kangaroo? Maximize your sales and customer loyalty with Kangaroo. Kangaroo's robust loyalty rewards platform can be completely customized to engage customers via personalized offers and rewards, automated SMS text marketing, digital gift cards, branded app, and custom omnichannel experience. Kangaroo offers in-depth reporting to monitor and adjust your program based on customer behavior and trends. Perfect for eCommerce, Brick & Mortar and Omnichannel businesses. ## What is Kangaroo used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 255 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 0% Starting price $79 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Customer Experience / 2025 Our "Best of" badge program showcases products with the highest ratings... - All-in-One Marketing Platform / 2026 - Appointment Scheduling / 2026 - Customer Engagement / 2026 - Customer Experience / 2026 - Referral / 2026 - Small Business eCommerce / 2026 - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Small Business eCommerce / 2026 ## Kangaroo alternatives Highest Rated [4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (518)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149363/Kangaroo-Rewards/alternatives/) ## FAQs about Kangaroo Overview ### What problems does Kangaroo solve? Kangaroo solves customer retention gaps, disconnected in-store and online loyalty tracking, and manual reward management by centralizing points, tiers, referrals, SMS, and email campaigns. Retailers, restaurants, clinics, and ecommerce teams benefit most by re-engaging inactive customers, reducing cashier errors, and running targeted promotions through POS and ecommerce integrations. Answer based on 232 reviews Overview ### Which roles and teams benefit most from Kangaroo? Kangaroo is most used by small business owners, executives, and marketing teams that need to drive customer retention and repeat purchases. Owners and presidents use it to manage loyalty programs and promotions, while marketing managers, coordinators, and ecommerce leads rely on it to run campaigns, track engagement, and strengthen customer relationships. Answer based on 245 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Kangaroo built for? Kangaroo is built mainly for small businesses in retail, with 95% of reviewers from small companies and 40% from retail. It serves eCommerce, brick-and-mortar, omnichannel, multi-location, and enterprise businesses, with additional reviewer concentration in food and beverages at 12% and health, wellness and fitness at 6%. Answer based on 254 reviews Features and Usability ### What are the key features of Kangaroo? Kangaroo includes core loyalty features like points tracking, tiered rewards, referrals, and automated reward redemption, plus differentiators such as POS and eCommerce integrations, customer segmentation, and SMS and email marketing. Reviewers also highlight campaign automation, customer activity tracking, and dashboards for managing online and in-store loyalty programs. Answer based on 202 reviews Pricing ### How much does it cost and what fees or limitations are included? Kangaroo starts at $79/month flat for the Core plan, with Plus at 199/month and Elite at 399/month; Core and Plus include a 30-day free trial. Reviewers often call the monthly cost high for small businesses, with some saying texting or app-linking adds expense, while others report fair pricing and savings from replacing other tools. Answer based on 29 reviews Integrations ### Which third-party tools and platforms does Kangaroo integrate with? Kangaroo integrates with Shopify, Lightspeed Retail, Lightspeed POS, Shopify POS, Mailchimp, Klaviyo, Constant Contact, and WooCommerce. Reviewer mentions also confirm Judge.me alongside Shopify and Lightspeed connections. The official catalog adds BigCommerce, Gorgias, Adobe Commerce, Pepperi, and Vend for e-commerce, support, and retail workflows. Answer based on 61 reviews Getting Started and Support ### How easy is it to onboard and train a team on Kangaroo? Kangaroo is generally easy to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Frontline staff and nontechnical users often get comfortable quickly, while admins may need more time for POS integrations, setup, and campaign configuration. Reviewers also mention responsive guidance, demos, and follow-up during launch. Answer based on 19 reviews Getting Started and Support ### What customer support options does Kangaroo offer, and how do users rate the experience? Kangaroo offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and hands-on during setup, training, and troubleshooting. Live chat and direct guidance stand out, though some mention outdated help articles, confusing navigation, and slower backend product changes. Answer based on 204 reviews Bugs and issues ### Does Kangaroo have bugs or reliability issues? Kangaroo runs reliably for most businesses, with only minor glitches and occasional workflow limitations reported. Retail teams and loyalty program managers often describe fast issue resolution and helpful support, though some mention dashboard inconsistency, account duplication across channels, or setup friction that still requires workarounds. Answer based on 39 reviews ## Who uses Kangaroo? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,848 SMS Marketing reviews Capterra reviewers highlight these as the features buyers value most when choosing SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Mass Texting** (**54%**) - **Message Personalization** (**46%**) Kangaroo supports **SMS Messaging** and **Mass Texting**, giving businesses the tools to send direct text campaigns and reach large customer groups efficiently. However, it does not include **Message Personalization**. Instead, it offers **Scheduled Messaging** (**48%**) and **Contact Management** (**41%**), which can help teams plan outreach in advance and keep customer records organized, helping businesses deliver timely campaigns and manage audience communication more effectively. SMS Messaging 4.6 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 4.7 (26) 69.23% of 26 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 4.6 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Contact Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Loyalty Program 4.9 (142) 83.80% of 142 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 4.8 (130) 82.31% of 130 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Kangaroo 116 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Awards Management: Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Churn Management: Identify customers at risk of migration and activate strategies to retain them - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contest Management: Organize and manage interactive contests or challenges - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Marketers: For the intention to be used by marketing teams - For Sales Teams/Organizations: Caters to sales teams - For Small Businesses: Designed for small businesses - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Predictive Analytics: Predict future data based on historical data sets - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Segmentation: Group leads or contacts based on their specific characteristics - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (255) 4.7 Based on 255 reviews ## Pricing Value for money 4.6 (241) Free Trial [View pricing plan details](https://www.capterra.com/p/149363/Kangaroo-Rewards/pricing/) Core $79.00 Flat Rate,Per Month It includes: - Earn Points - Points Redemption - Pay With Points - Dashboard Reporting - Unlimited Customers - Email / Chat Support - POS/Ecom Integration Plus $199.00 Flat Rate,Per Month It includes: - Earn Points - Points Redemption - Pay With Points - Dashboard Reporting - Unlimited Customers - Email / Chat Support - Tier Based Rewards - A La Carte - Product Specific Redemption - Store Credit or Cashback - Convertible Coupons - Third Party Rewards - Gift Cards - Custom Offers - Referral Program - Spin To Win - Contests & Giveaways - Survey Module - AI Powered Campaigns - Marketing Engine - POS/Ecom Integration - Multi Store / Location - Advanced Reporting Elite $399.00 Flat Rate,Per Month It includes: - Earn Points - Points Redemption - Pay With Points - Dashboard Reporting - Unlimited Customers - Email / Chat Support - Tier Based Rewards - A La Carte - Product Specific Redemption - Store Credit or Cashback - Convertible Coupons - Third Party Rewards - Gift Cards - Custom Offers - Referral Program - Spin To Win - Contests & Giveaways - Survey Module - AI Powered Campaigns - Marketing Engine - POS/Ecom Integration - Multi Store / Location - Advanced Reporting - API Access - Custom Branded App Value for money 4.6 (241) 4.6 Based on 241 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (251) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (251) 4.9 Based on 251 reviews ## User reviews Overall rating 4.9 Based on 255 reviews Filter by rating 5(222) 4(31) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent SF Scott F. GM Entertainment ### "Theresa is Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 21, 2026 it has been very well recieved by my guests and staff alike. I am using it for our loyatly program as it was designed. Pros They are easy to get a hold of and get assistance when needed. I would reccomend them to use their system Cons the time difference is tough to work with in PST. That is the only issue i have with them at this time. Switched from [EZBIS](https://www.capterra.com/p/27270/EZBIS/) switched to lightspeed from Ez links. this integrates with lightspeed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Chaza C. Owner Consumer Goods ### "genuine review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 7, 2026 Working with Kangaroo has been a great experience. Their team is professional, knowledgeable, and incredibly supportive. They respond quickly, provide excellent customer service, and make the entire process simple and efficient. Highly recommended! Pros We’ve had an excellent experience working with Kangaroo. Their team is highly professional, responsive, and always willing to help whenever we need assistance. The platform is easy to use, Cons It would be great if Kangaroo also helped promote partner businesses through their social media channels. Featuring stores using their platform would create more exposure and strengthen the partnership Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mohammed B. Manager Restaurants ### "satisfied and recomend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2026 Very professional Very organized Pros Amazing service, Amazing team, Amazing support, Cons nothing all good Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User manager Furniture ### "Excellent Loyalty Program for Shopify" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2026 Pros Kangaroo has been a great loyalty app for our Shopify store. It's easy to set up, looks professional, and gives customers a good reason to come back and shop again. The points system and rewards are simple to manage, and the integration works smoothly. The support team is also responsive and helpful whenever we need assistance. Highly recommended for any store looking to improve customer retention and repeat purchases. Cons Nothing major. The app works well overall. I would just appreciate more customization options and a few more advanced features in future updates. Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) We switched because Kangaroo offers a simple and effective loyalty program that better fits our needs, while also helping us reduce the costs we were paying for Klaviyo. It has been easier to manage rewards and encourage repeat purchases. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michel A. Senior IT Specialist Food & Beverages ### "Easy-to-Use Loyalty Platform with Great Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2026 Pros Kangaroo is easy to use, offers powerful loyalty and rewards features, and provides excellent value for the price. The customer support is responsive, and the platform helps improve customer engagement and retention. Cons Some advanced features require time to learn, and customization options could be more flexible. Occasionally, the reporting tools can be improved to provide more detailed insights. Switched from [IT Glue](https://www.capterra.com/p/170401/ITGlue/) For a best and advanced loyalty experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Lina R. Creative Director - Owner Retail ### "Excellent Service & Outstanding Support ⭐⭐⭐⭐⭐" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 14, 2026 Great experience overall. The platform is reliable and user-friendly, and the support makes a big difference. Pros Very easy to use, efficient, and saves a lot of time. The support team is amazing—\[sensitive content hidden\] was especially excellent, very helpful and responsive. Cons Honestly, I have not experienced any real downsides so far. Everything has been smooth, intuitive, and reliable from the start, with no issues worth mentioning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Dave D. Owner Music ### "Excellent onboarding and confident knowledgeable support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2026 Great before sale service to onboarding was smooth and error free. Scheduling install is just something a little unusual in a plug and play world but a time saver in the end. Pros Easy set up with assistance from \[sensitive content hidden\] takes all the guesswork out of the process. I feel like the support is designed to help you succeed Cons not a con but scheduling install is just something a little unusual in a plug and play world but a time saver in the end. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User manager Food & Beverages ### "Great Costumer Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 25, 2026 Pros Good for small business growth, offering various loyalty journeys and strong team support. I would definitely use this opportunity to thank our account manager, Mario, for always being there for us and providing great support. Cons One notable limitation is the current lack of integration with a wider range of marketing systems to give us more options when choosing. In the meantime, the existing features still provide solid value. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Sara K. Head of Marketing Department Health, Wellness and Fitness ### "A Rewarding Loyalty Program with Great Potential" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 Overall, my experience with Kangaroo has been very good. It’s a convenient and motivating loyalty program that adds extra value to everyday purchases. Pros I really like how Kangaroo makes earning and redeeming points simple and rewarding. The variety of partner brands is great, allowing me to collect points from different places and use them flexibly. The app is user-friendly ,and the rewards and offers feel valuable and relevant. Cons At this stage, I haven’t noticed any major drawbacks, everything has been running well. If you want, I can make it sound more casual, more formal, or more “customer-like” depending on the vibe you need Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Mariane K. Ecommerce Executive Retail ### "Valuable Experience at Kangaroo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2026 My overall experience with Kangaroo was very positive. The platform is intuitive and easy to navigate, and it made completing tasks efficient and stress-free. I appreciated how user-friendly it is, and I found the overall experience smooth, reliable, and enjoyable. Pros I liked how comfortable and easy Kangaroo is to use. The platform is simple, clear, and very practical. Cons Honestly, there was nothing I particularly disliked about Kangaroo. The platform was easy to use, reliable, and very user-friendly. I didn’t encounter any major issues, and my overall experience was smooth and enjoyable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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