# Page 10 | Kangaroo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Kangaroo the right Customer Loyalty solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews

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Kangaroo

4.9 (248)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 10 - Reviews of Kangaroo

## Showing most helpful reviews

Showing 226-248 of 248 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD

Mark D.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Hopping Our Way to More Customers"

March 14, 2019

5.0

Pros

I (and our customers) love the ability to earn points, redeem rewards, and save extra money on their purchases.

Cons

I wish the app was a little easier to navigate.

Review Source

Response from Kangaroo Rewards

March 20, 2019

Hi Mark, Thank you so much for the excellent review. We're happy that the program is enjoyed by both you and your customers! Our customer success team will reach out shortly to see if there's anything we can do to improve the app experience for you. Have a great day! Warm Regards, Valerie - Kangaroo Rewards

CM

Christina M.  
owner  
Consumer Goods  
Used the software for: 6-12 months

### "5 star service! "

October 12, 2016

5.0

there are cheaper companies out there that have the same kind of service, but i think Kangaroo takes it a step fursther and helps the businesses grow by using social media to their advantage! i am very satisfied with their product!

Pros

easy interface

Cons

sizing of graphics and images are limited

Review Source

PE

Patrick E.  
Ecom strategist  
Retail  
Used the software for: Less than 6 months

### "Kangoroo loyalty program "

January 18, 2024

5.0

Pros

Customer support and ease of use of thr system

Cons

Design of the interface should be better

Review Source

RL

Renjit L.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Efficient tool for loyalty program management"

December 5, 2019

5.0

Pros

Ease of use Start (test) small and expand Flexible pricing options Good onboarding process

Cons

Still in the initial phase and yet to identify cons

Reason for choosing Kangaroo

Flexibility in pricing was the deciding factor

Review Source

Response from Kangaroo Rewards

December 16, 2019

Thank you for the 5 Star review! We appreciate you taking the time to share your experience with Kangaroo Rewards.

AD

Andwele D.  
Reviewer  
Writing and Editing  
Used the software for: Less than 6 months

### "Kangaroo Come And Use"

June 15, 2021

5.0

My overall experienceis great

Pros

The Fact that i can use this software at home and at my job on vacation.

Cons

They need more people using this software. I feel as though its not talked about.And when i ask people if they know the kangaroo software they say "what software?"

Review Source

HA

Heidi A.  
Marketing manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Review from TLB "

December 13, 2023

5.0

Pros

The support is very good, very quick and on time with the help to understand the way about on the app

Cons

I haven’t used enough to say what I don’t like. I wish weewee and kangaroo were one thing probably !

Review Source

cM

celine M.  
marketing manager  
Retail  
Used the software for: Less than 6 months

### "very important for retail industry"

March 27, 2024

5.0

Great! Love their service & fast reply always ready to assist & help

Pros

excellent service very friendly yet professional

Cons

honestly nothing very innovative software

Review Source

MG

Mariela G.  
Teacher  
E-Learning  
Used the software for: I used a free trial

### "Kangaroo teachers review "

June 22, 2021

5.0

I have had a lot of benefits while using it because it's easy to use and share with others

Pros

It's a product very easy to use and share with others

Cons

That some features are for premium access only

Review Source

Response from Kangaroo Rewards

June 23, 2021

Hello Mariela, Thank you for the positive review! Please feel free to reach out as we would be happy to demo our full-service product for you. Have a wonderful day! Kind regards, Team Kangaroo

JG

Josue G.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Great Customer Loyalty Program"

January 23, 2020

4.0

I would say it is a 7. My main positive feedback is that it's great Loyalty program.

Pros

It is easy to use and set up a campaign for customers. It is easily integrated into my POS and I can redeem my clients rewards points with an ease.

Cons

It can take a while to set up a campaign and I need to remind myself to do one consistently

Review Source

Response from Kangaroo Rewards

January 29, 2020

Hello Josue, Thank you for taking the time to review Kangaroo Rewards. We're pleased to read that the Kangaroo is working well for you and that it's easy to use! We understand that it can be difficult to remember to send out campaigns, which is why we have campaign automation. This way, you can plug in your campaign dates and offers in advance and everything will be sent automatically. You can basically set & forget! Our support team will reach out shortly to offer assistance. Thanks again for choosing Kangaroo, your business is important to us. Best Regards, Team Kangaroo

RS

Raj S.  
Business Owner  
Retail  
Used the software for: Less than 6 months

### "The Right Tool for small businesses "

December 15, 2016

5.0

Product with unlimited options, very customizable. Support team is very dedicated and works until solution is customised to your satisfaction. Price is reasonable. The best bang for your bucks

Pros

Ease of operation Options available in the setup. Giftcard and alacarte option. Pricing

Cons

None

Review Source

CT

Catherine T.  
  
Hospitality  
Used the software for:

### "Perfect fit for us!"

December 15, 2016

5.0

Quick and friendly service. Easy for us, also our customer's. Great add to our business. Finally found a program that fits us.

Review Source

NE

Nicolas E.  
President  
Retail  
Used the software for: Less than 6 months

### "Excellent Experience, I recommand"

December 28, 2016

5.0

Customers love the system and it's very easy to use for everybody. We recommend Kangaroo Rewards to all the stores.

Review Source

SL

Steven L.  
Operation Manager  
Restaurants  
Used the software for: Less than 6 months

### "Kangaroo rewards"

January 19, 2017

5.0

Easy to use software. Our customer like the punch system, they know what and when they can get their reward.

Review Source

DA

Diandra A.  
  
  
Used the software for:

### "Great concept that clients love"

December 16, 2016

4.0

We installed Kangaroo at our Café situated on Fleury street. All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers! Easy to use, great staff to help us out anytime we need to make promotions as well! Love the team at Kangaroo, highly recommend it.

Review Source

PW

Pascale W.  
  
  
Used the software for:

### "All in one promo and rewards program!"

October 15, 2016

5.0

Kangooroo is an incredibly user friendly and versatile tool. I use it mainly for customer rewards and statistics using the client dashboard. Clients love it and I have noticed an increase in traffic since the program has been implemented.

Review Source

VY

Vansi Y.  
  
  
Used the software for:

### "Great system! "

December 15, 2016

5.0

This system is very user-friendly, most people join after receiving a very short explanation and are super happy. The team always work hard at improving and the system according to our needs and give USA great problem-solving service.

Review Source

EC

Emma C.  
  
  
Used the software for:

### "Awesome Loyalty Program"

October 14, 2016

5.0

As a small business owner, I love the ease of use. It really does build loyalty and also helps break the ice when meeting a customer for the first time.

Review Source

AM

Anastasia M.  
  
  
Used the software for:

### "Very helpful team... Personally I am tech challenged so the help is great. Integration with POS gre"

January 5, 2017

5.0

Able to get assistance right away and they are willing to walk you through the steps. It is now integrated with my POS and I'm loving it even more.

Review Source

eK

edwin K.  
boss  
Retail  
Used the software for: Less than 6 months

### "happy user"

February 26, 2020

4.0

I am very happy I am also very well helped with customer service

Pros

that my customers are very happy and that i have more sales

Cons

nothing so far I am very satisfied at the moment I do not use it much but that will certainly change in the future

Review Source

Response from Kangaroo Rewards

March 4, 2020

Hello Edwin, Thank you for the positive review. We're happy to hear that your customers are happy and that your sales have increased! Keep up the great work and please feel free to reach out if there's anything we can help you with. Best, Team Kangaroo

MM

Michael M.  
  
  
Used the software for:

### "Mascot plus inc"

December 15, 2016

5.0

It's was all a great service and tool to boost our sales. The features were nice and were very user-friendly.

Review Source

ES

Ellie S.  
  
  
Used the software for:

### "Great app for small businesses"

December 15, 2016

5.0

This app is easy to use and helped us stay competitive with an easy to use reward system for our customers.

Review Source

TS

Travis S.  
  
  
Used the software for:

### "Great Customer service "

December 16, 2016

5.0

Love the application it does everything I want and more for the right price. I highly recommended them.

Review Source

PL

Peter L.  
Manager  
Supermarkets  
Used the software for: 6-12 months

### "Great Business Tool "

December 15, 2016

4.0

It's a great tool to reward our clients. They are after all the most important part of any business.

Pros

That it's easy to use .

Review Source

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