# Automaid Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Automaid Software - reviews, pricing plans, popular comparisons to other Maid Service products and more.

Source: https://www.capterra.com/p/149364/Launch27

---

# 

 Automaid Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Automaid

## What is Automaid?

Grow your cleaning Business with Automaid. More cleaning jobs. Less scheduling. Convenient payment processing. Join thousands of clients freed to succeed and launch, grow, and scale their maid service businesses. Game-changing appointment scheduling software maximizing efficiency and profitability for housecleaning businesses. Everything you need to create happy customers.

## What is Automaid used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Maid Service](https://www.capterra.com/maid-service-software/)[Reservations](https://www.capterra.com/reservations-software/)

Overall rating

Based on 209 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$59

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Automaid alternatives

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/149364/Launch27/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Online Booking

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Automated Scheduling

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automatically create schedules based on business needs or employee availability and qualifications

Multi-Location

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and support multiple locations

Recurring Appointments

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Schedule repeating appointments based on a duration of time

Scheduling

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Automaid 38 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Private online space that lets businesses securely share documents and provide information access to clients

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Access software remotely via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Generate quotes or estimates for customers

Ratings/Reviews

Receive data and information in real time

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.4 (158)

4.4

Based on 158 reviews

## Pricing

Value for money

4.4 (150)

Free Trial

[View pricing plan details](https://www.capterra.com/p/149364/Launch27/pricing/)

Base

$59.00

Flat Rate,Per Month

It includes:

-   Credit Card Integration and Cleaning Client Self-Help Login
-   Discount Code Engine
-   Unlimited Bookings
-   Unlimited Users

Pro

$125.00

Flat Rate,Per Month

It includes:

-   Analytics Dashboard
-   Automated Cleaning Client Feedback
-   Credit Card Integration
-   Discount Code Engine
-   Gift Card Form
-   Google Analytics Integration
-   Premium Cleaning Booking Form
-   Quickbooks Integration
-   Scheduler
-   Text Messaging Reminders
-   Unlimited Bookings
-   Unlimited Users
-   Zapier Integration and Cleaning Client Self-Help Login

Plus

$299.00

Flat Rate,Per Month

It includes:

-   Analytics Dashboard
-   Auto-Billing
-   Automated Cleaning Client Feedback
-   Cleaning Client Self-Help Login
-   Credit Card Integration
-   Customer Referral Engine
-   Discount Code Engine
-   Gift Card Form
-   Google Analytics Integration
-   Invite Teams to View/Choose Housecleaning Bookings
-   Mobile App
-   Multi-Location
-   Premium Cleaning Booking Form
-   Quickbooks Integration
-   Scheduler
-   Text Messaging Reminders
-   Unlimited Bookings
-   Unlimited Users
-   Zapier Integration

Value for money

4.4 (150)

4.4

Based on 150 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (202)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (202)

4.7

Based on 202 reviews

## User reviews

Overall rating

4.7

Based on 209 reviews

Filter by rating

5(158)

4(39)

3(6)

2(2)

1(4)

Mentioned topic

Sorted by most recent

GL

Gabe L.

Owner

Facilities Services

### "Great customer service to back up a great product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2024

Very smooth experience, and pleasant, due to good customer service and a great product. \[sensitive content hidden\] got an a video call with me and helped me figure out the solution that same day.

Pros

Top notch customer service and a great product that helps streamline my business operations!

Cons

Closed on weekends, but that hasn't affected me much

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Sumer H.

Operation manager

Hospitality

### "Great booking company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2024

\[sensitive content hidden\] was amazing at helping us with set up. Now we're ready to go!

Pros

Customer service was impeccable. Helped get us started

Cons

Pricing parameters set up, services set up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HG

HOlly G.

Managing Director

Capital Markets

### "Dissapointing experience, have moved to better software"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 14, 2023

Ok, but there is better out there.

Pros

It was good for a few years but their team is the letdown. Many of the features you pay for or that are promised aren't working properly. Inflexible customer service.

Cons

I paid for a year in advance (with no discount given to me for giving them my money up front). I've been let down by the software and have finally decided to move to Booking Koala instead. I am enjoying Booking Koala, it has more features and is cheaper than the L27 plan I was on. Long story short, I exited 2 months before the end of the year and they refuse to refund the unused months (even if no discount was given for paying a year in advance). I've never experienced this level of inflexibility with any software company. I think it's rude and poor customer service. It's the final nail in the coffin for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Simone B.

CEO

Consumer Services

### "Launch 27 review by S. Baker "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2023

Pros

There are so many things that I love about Launch 27. The ability to book a cleaning and it sends the clients and staff emails and text with notifications, that I can collect payments and also track how my business is doing. When I email \[sensitive content hidden\] with questions, she responds in a timely manner and she is so kind!

Cons

i cant think of anything at the moment. I have no issues at this time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pedro N.

Director

Hospitality

### "Review of Launch 27' service and support"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 27, 2023

I am happy to share my review for Launch 27's service provided by \[sensitive content hidden\]. As a cleaning business owner, I have had the pleasure of working with her on the platform and I must say that she has been a true professional throughout. \[sensitive content hidden\] expertise in using Launch 27 platform has been invaluable to my business. She has been patient and helpful in guiding me through the initial start-up process and has provided valuable insights that have helped me optimize my operations. Her level of knowledge and understanding of the platform has been a game-changer for my business.I appreciate that Launch 27 provides this level of support to their customers, and I do believe that initial start-up help should be part of the induction process for new users. It will make a significant difference in the overall user experience and helps new users get up and running more quickly.I also think that there should be some sort of discount or incentive for customers who continuously train and use the platform. It would be a great way to reward users who take the time to learn the platform and continue to use it to improve their businesses.Overall, I would highly recommend \[sensitive content hidden\] and Launch 27 to anyone looking to streamline their cleaning business operations. This platform and support team are top-notch, and I am grateful for the positive impact they have had on my business.

Pros

\[sensitive content hidden\] professionalism and expertise of Launch 27 platform to optimise my cleaning business operations.

Cons

No discount or incentive for customers to provide start-up training and continuous training on the use of the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Adam S.

Founder

Environmental Services

### "The best cleaning services platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2022

Pros

Not only is it pretty intuitive, say you do have a problem, customer service is phenomenal and never disappoints

Cons

No cons, there are features that I wish were there, but they’re always one step ahead and let us know they’re implementing them later on

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

kathleen b.

owner

Facilities Services

### "New to this "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2022

It has been amazing! Particularly the customer service. Each time I have had to use the "chat" box, every service rep has been prompt, kind and efficient. Special shout out to \[SENSITIVE CONTENT\]! She held my hand through the process and got things done for me.

Pros

The software is very easy to use, and is intuitive.

Cons

I do not have any complaints about the software

Reasons for choosing Automaid

I inherited Launch27 when I bought this company and I have no need to look elsewhere!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Simon P.

Director

Health, Wellness and Fitness

### "Steer clean "

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

September 7, 2021

started off well and then promised the world and updates for 2+ years then they did it and was horrendous and did not work and removed key components.

Pros

simple and easy to use dashboard for a very small business who does not want to grow

Cons

well dated and over priced with market comparisons never updated anything Terrible support

Reasons for choosing Automaid

They promised these upgrades which sounded great that was 2+ years ago

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Alessandra M.

Owner

Airlines/Aviation

### "Don’t use thai software "

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

March 24, 2021

Pros

Easy to use when it works properly, it was the beat software when I first started using it.

Cons

Since a new company bought this software everything went downhill!! Customers being charged multiple times, email send to customers without owners authorization, app does not work and now to complete the whole mess my schedule completely disappeared since yesterday. This is not right!! We pay so much for this software and it does not work!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lashon M.

Owner

Consumer Services

### "Too much downtime"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 16, 2020

Frustrating the repairs and down time never stops

Pros

Before all the updates every other day it was a great app.

Cons

The app has more downtown and updates than apple

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/149364/Launch27/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)