# Automaid Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Automaid Software - reviews, pricing plans, popular comparisons to other Maid Service products and more. Source: https://www.capterra.com/p/149364/Launch27 --- # Automaid Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Automaid ## What is Automaid? Grow your cleaning Business with Automaid. More cleaning jobs. Less scheduling. Convenient payment processing. Join thousands of clients freed to succeed and launch, grow, and scale their maid service businesses. Game-changing appointment scheduling software maximizing efficiency and profitability for housecleaning businesses. Everything you need to create happy customers. ## What is Automaid used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Maid Service](https://www.capterra.com/maid-service-software/)[Reservations](https://www.capterra.com/reservations-software/) Overall rating Based on 209 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $59 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Automaid alternatives Highest Rated [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [4.8 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191978/Acuity-Scheduling/) [4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Starting price $948.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [4.7 (2,741)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/149364/Launch27/alternatives/) ## FAQs about Automaid Overview ### What problems does Automaid solve? Automaid solves time-consuming booking, scheduling, dispatching, payment collection, and customer follow-up for service businesses. It replaces scattered spreadsheets and manual phone-based coordination with online booking, recurring visit automation, reminders, and self-service portals. Cleaning business owners, office staff, field teams, and growing multi-crew service companies benefit most. Answer based on 178 reviews Overview ### Which roles and teams benefit most from Automaid? Automaid is most used by business owners, founders, CEOs, and directors who need to streamline day-to-day operations without adding complexity. Management and operations teams use it to automate routine administrative work, improve process consistency, track business activities, and gain clearer oversight of workflows, performance, and service delivery. Answer based on 190 reviews Overview ### What company size and specific industries is Automaid built for? Automaid is designed for local businesses that provide residential cleaning services on an appointment basis, especially maid companies. It is suited for small service businesses in the cleaning industry that manage scheduled home-cleaning work rather than large enterprise operations or broad multi-industry use. Features and Usability ### What are the key features of Automaid? Automaid includes core workforce management, payment processing, and customer support, with booking and scheduling as key differentiators. Reviewers most often highlight online booking forms, automated scheduling for recurring appointments, email reminders and notifications, client self-service portals, and Stripe-based credit card processing for day-to-day service operations. Answer based on 109 reviews Pricing ### How much does it cost and what fees or limitations are included? Automaid starts at $59/month for the Base plan, with Pro at 125/month and Plus at 299/month; all are flat-rate plans with no setup fees, and a free trial is available. Reviewers call the base price reasonable, but some say top-tier pricing, app costs, and annual prepayment without refunds feel expensive. Answer based on 41 reviews Integrations ### Which third-party tools and platforms does Automaid integrate with? Automaid integrates with Google Analytics 360 and Google Calendar for reporting and scheduling, QuickBooks Online Advanced and Stripe for finance and payments, Twilio for messaging, and Zapier for broader app connectivity. These integrations cover analytics, calendar management, accounting, communications, and automation across connected business systems. Answer based on 24 reviews Getting Started and Support ### How easy is it to onboard and train a team on Automaid? Automaid offers live online sessions, webinars, and documentation, which give teams a practical starting point. Frontline staff and managers often get productive quickly because daily navigation is straightforward. Admins, office personnel, and less technical users usually need more time to learn advanced settings, customization, and back-office workflows. Answer based on 27 reviews Getting Started and Support ### What customer support options does Automaid offer, and how do users rate the experience? Automaid offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, attentive, and helpful, with clear answers and strong setup guidance. Some reviewers, however, report slower responses across time zones, frustration during setup, and occasional difficulty getting complex issues resolved. Answer based on 109 reviews Booking and scheduling ### How well does Automaid handle booking and scheduling? Automaid handles booking and scheduling well for many cleaning businesses, especially teams that want online self-service and recurring appointments. It helps office staff manage calendars, assign crews, and let customers book or edit jobs, though some users want more flexible recurring rules, easier multi-team scheduling, and fewer occasional downtime or mobile issues. Answer based on 77 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Booking 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Automated Scheduling 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Multi-Location 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and support multiple locations Recurring Appointments 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Automaid 38 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Private online space that lets businesses securely share documents and provide information access to clients Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Generate quotes or estimates for customers Ratings/Reviews Receive data and information in real time Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.4 (158) 4.4 Based on 158 reviews ## Pricing Value for money 4.4 (150) Free Trial [View pricing plan details](https://www.capterra.com/p/149364/Launch27/pricing/) Base $59.00 Flat Rate,Per Month It includes: - Credit Card Integration and Cleaning Client Self-Help Login - Discount Code Engine - Unlimited Bookings - Unlimited Users Pro $125.00 Flat Rate,Per Month It includes: - Analytics Dashboard - Automated Cleaning Client Feedback - Credit Card Integration - Discount Code Engine - Gift Card Form - Google Analytics Integration - Premium Cleaning Booking Form - Quickbooks Integration - Scheduler - Text Messaging Reminders - Unlimited Bookings - Unlimited Users - Zapier Integration and Cleaning Client Self-Help Login Plus $299.00 Flat Rate,Per Month It includes: - Analytics Dashboard - Auto-Billing - Automated Cleaning Client Feedback - Cleaning Client Self-Help Login - Credit Card Integration - Customer Referral Engine - Discount Code Engine - Gift Card Form - Google Analytics Integration - Invite Teams to View/Choose Housecleaning Bookings - Mobile App - Multi-Location - Premium Cleaning Booking Form - Quickbooks Integration - Scheduler - Text Messaging Reminders - Unlimited Bookings - Unlimited Users - Zapier Integration Value for money 4.4 (150) 4.4 Based on 150 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (202) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (202) 4.7 Based on 202 reviews ## User reviews Overall rating 4.7 Based on 209 reviews Filter by rating 5(158) 4(39) 3(6) 2(2) 1(4) Mentioned topic Sorted by most recent GL Gabe L. Owner Facilities Services ### "Great customer service to back up a great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2024 Very smooth experience, and pleasant, due to good customer service and a great product. \[sensitive content hidden\] got an a video call with me and helped me figure out the solution that same day. Pros Top notch customer service and a great product that helps streamline my business operations! Cons Closed on weekends, but that hasn't affected me much Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Sumer H. Operation manager Hospitality ### "Great booking company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2024 \[sensitive content hidden\] was amazing at helping us with set up. Now we're ready to go! Pros Customer service was impeccable. Helped get us started Cons Pricing parameters set up, services set up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HG HOlly G. Managing Director Capital Markets ### "Dissapointing experience, have moved to better software" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 14, 2023 Ok, but there is better out there. Pros It was good for a few years but their team is the letdown. Many of the features you pay for or that are promised aren't working properly. Inflexible customer service. Cons I paid for a year in advance (with no discount given to me for giving them my money up front). I've been let down by the software and have finally decided to move to Booking Koala instead. I am enjoying Booking Koala, it has more features and is cheaper than the L27 plan I was on. Long story short, I exited 2 months before the end of the year and they refuse to refund the unused months (even if no discount was given for paying a year in advance). I've never experienced this level of inflexibility with any software company. I think it's rude and poor customer service. It's the final nail in the coffin for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Simone B. CEO Consumer Services ### "Launch 27 review by S. Baker " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2023 Pros There are so many things that I love about Launch 27. The ability to book a cleaning and it sends the clients and staff emails and text with notifications, that I can collect payments and also track how my business is doing. When I email \[sensitive content hidden\] with questions, she responds in a timely manner and she is so kind! Cons i cant think of anything at the moment. I have no issues at this time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pedro N. Director Hospitality ### "Review of Launch 27' service and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 27, 2023 I am happy to share my review for Launch 27's service provided by \[sensitive content hidden\]. As a cleaning business owner, I have had the pleasure of working with her on the platform and I must say that she has been a true professional throughout. \[sensitive content hidden\] expertise in using Launch 27 platform has been invaluable to my business. She has been patient and helpful in guiding me through the initial start-up process and has provided valuable insights that have helped me optimize my operations. Her level of knowledge and understanding of the platform has been a game-changer for my business.I appreciate that Launch 27 provides this level of support to their customers, and I do believe that initial start-up help should be part of the induction process for new users. It will make a significant difference in the overall user experience and helps new users get up and running more quickly.I also think that there should be some sort of discount or incentive for customers who continuously train and use the platform. It would be a great way to reward users who take the time to learn the platform and continue to use it to improve their businesses.Overall, I would highly recommend \[sensitive content hidden\] and Launch 27 to anyone looking to streamline their cleaning business operations. This platform and support team are top-notch, and I am grateful for the positive impact they have had on my business. Pros \[sensitive content hidden\] professionalism and expertise of Launch 27 platform to optimise my cleaning business operations. Cons No discount or incentive for customers to provide start-up training and continuous training on the use of the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Adam S. Founder Environmental Services ### "The best cleaning services platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2022 Pros Not only is it pretty intuitive, say you do have a problem, customer service is phenomenal and never disappoints Cons No cons, there are features that I wish were there, but they’re always one step ahead and let us know they’re implementing them later on Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB kathleen B. owner Facilities Services ### "New to this " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 It has been amazing! Particularly the customer service. Each time I have had to use the "chat" box, every service rep has been prompt, kind and efficient. Special shout out to \[SENSITIVE CONTENT\]! She held my hand through the process and got things done for me. Pros The software is very easy to use, and is intuitive. Cons I do not have any complaints about the software Reasons for choosing Automaid I inherited Launch27 when I bought this company and I have no need to look elsewhere! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Simon P. Director Health, Wellness and Fitness ### "Steer clean " 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 7, 2021 started off well and then promised the world and updates for 2+ years then they did it and was horrendous and did not work and removed key components. Pros simple and easy to use dashboard for a very small business who does not want to grow Cons well dated and over priced with market comparisons never updated anything Terrible support Reasons for choosing Automaid They promised these upgrades which sounded great that was 2+ years ago Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alessandra M. Owner Airlines/Aviation ### "Don’t use thai software " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 24, 2021 Pros Easy to use when it works properly, it was the beat software when I first started using it. Cons Since a new company bought this software everything went downhill!! Customers being charged multiple times, email send to customers without owners authorization, app does not work and now to complete the whole mess my schedule completely disappeared since yesterday. This is not right!! We pay so much for this software and it does not work!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lashon M. Owner Consumer Services ### "Too much downtime" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 16, 2020 Frustrating the repairs and down time never stops Pros Before all the updates every other day it was a great app. Cons The app has more downtown and updates than apple Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/149364/Launch27/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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