# Jetbuilt Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jetbuilt Software - reviews, pricing plans, popular comparisons to other Quoting products and more.

Source: https://www.capterra.com/p/149371/Jetbuilt/reviews

---

# 

 Jetbuilt Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jetbuilt

## What is Jetbuilt?

Jetbuilt is a cloud-based AV project sales and management platform that goes far beyond quoting. Built for integrators, consultants, and facility designers, Jetbuilt helps teams close more projects, faster—with tools to manage the entire project lifecycle from design to installation and beyond. Users can populate projects with over 3.4 million AV products using live dealer pricing, request and compare bids, assign tasks, track technician time, manage inventory, and collaborate in real time. It is an essential solution for AV professionals who want to work smarter, not harder. Jetbuilt isn't just for quoting—it's a complete project platform built for the AV industry.

## What is Jetbuilt used for?

[Quoting](https://www.capterra.com/quoting-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$67

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Jetbuilt?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.jetbuilt.com&name=Jetbuilt)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jetbuilt

4.6 (23)

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$67

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (23)

Ease Of Use

4.6 (1,380)

Value For Money

4.3 (22)

Value For Money

4.4 (1,184)

Customer Service

4.6 (22)

Customer Service

4.6 (1,333)

## Jetbuilt alternatives

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (191)](https://www.capterra.com/p/135691/QuoteWerks/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (1,242)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/149371/Jetbuilt/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Pricing Management

4.3 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Tool used to determine accurate pricing and product eligibility for borrowers

Estimating

4.9 (15)

100.00% of 15 reviewers that rated this feature as important or highly important

Estimate expected cost based on various factors before a project begins

Quotes/Estimates

4.8 (14)

100.00% of 14 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Catalog Management

4.3 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Customizable Branding

4.5 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Contact Management

3.8 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Jetbuilt 35 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Generate rule-based quotes for clients automatically

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Create and manage digital catalog of products/services with their details, specifications, and price

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Estimate expected cost based on various factors before a project begins

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Calculate rule-based prices for a product/service

Tool used to determine accurate pricing and product eligibility for borrowers

Create proposals based on costs of labor and materials

Generate quotes or estimates for customers

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (23)

4.2

Based on 23 reviews

## Pricing

Value for money

4.3 (22)

Free Trial

[View pricing plan details](https://www.capterra.com/p/149371/Jetbuilt/pricing/)

Lite

$67.00

Flat Rate,Per Month

It includes:

-   Project Platform
-   Client Manager
-   Project Builder
-   AV/IT Product Data
-   Multilingual Proposals
-   Project Sharing
-   Worldwide Platform
-   Proposal Delivery
-   Dealer Pricing Integration
-   Client API
-   Proposal Designer
-   Purchase Orders
-   Factors
-   Optional Packages
-   Change Orders
-   Project Versioning
-   Work Orders/Pick Lists
-   Team Collaboration
-   Google Sheets Integration
-   Quickbooks Integration
-   Vectorworks and VidCAD
-   Team Discussion Threads

Enterprise

$133.00

It includes:

-   Project Platform
-   Client Manager
-   Project Builder
-   DocuSign Integration
-   Costs/Margins Control
-   Hidden Line Items
-   Control of Viewing Projects
-   Pricing Programs
-   Executive Reports
-   Labor Presets
-   Manager Approval
-   Engineering/Scrub
-   Multiple Office Locations
-   Trip Calculator
-   Margin Worksheet
-   Owner Furnished
-   Database Control
-   Service Packages
-   AV/IT Product Data
-   Multilingual Proposals
-   Project Sharing
-   Worldwide Platform
-   Proposal Delivery
-   Dealer Pricing Integration
-   Client API
-   Proposal Designer
-   Purchase Orders
-   Factors
-   Optional Packages
-   Change Orders
-   Team Collaboration
-   Google Sheets Integration
-   Quickbooks Integration
-   Vectorworks and VidCAD
-   Team Discussion Threads
-   Project Versioning
-   Work Orders/Pick Lists

Value for money

4.3 (22)

4.3

Based on 22 reviews

## Integrations

[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

Vectorworks Architect](https://www.capterra.com/p/29995/Vectorworks-Architect/)[

Vectorworks Landmark](https://www.capterra.com/p/156238/Vectorworks-Landmark/)[

Vectorworks 2022](https://www.capterra.com/p/247394/Vectorworks-2021/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (22)

4.6

Based on 22 reviews

## User reviews

Overall rating

4.6

Based on 23 reviews

Filter by rating

5(15)

4(7)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RB

Rhian B.

Director

Consumer Electronics

### "ISE Show review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 9, 2026

We're happy with the overall experience of Jetbuilt, its a intuitive platform & support are there is required.

Pros

Our proposals look more professional and we win more projects based on Jetbuilt. It contains all the hardware we use and we can build bundles to ensure we don't miss items.

Cons

Very US centric, doesn't integrate with Xero accounting software. We could do with it have a tree structure to enable large proposals to be managed easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ME

Mohamed E.

Presales Manager

Computer & Network Security

### "Excellent experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

Pros

Very easy to use updatable always new keeping us on track save our time seamlessly to use over all perfect

Cons

Nothing can’t find any problems or obstacles while using the platform tour support always help immediately

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GK

George K.

CEO

Information Technology and Services

### "Great job guys"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

Amazing we are always in a quick response to all our questions Amazing we are always in a quick response to all our questions

Pros

Easy and quick uodatable and always looking for whats missing to add Easy and quick uodatable and always looking for whats missing to add

Cons

Cant find of any we are very much happy with all the experience Cant find of any we are very much happy with all the experience

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Ali K.

Head of Presales and Installations

Computer & Network Security

### "Awesome Experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

Awesome experience overall using more thank 4 years with no issues at all and we got a customer experience very positive

Pros

New drawing module is awesome in addition to the user friendly and regarding the pricing i see it very competitive

Cons

Cant find any least really all feature and updates and pricing are in good steps taken by the development teams

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kevin B.

Vice President, AV Division

Information Technology and Services

### "Jetbuilt is the backbone of our AV division"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 20, 2025

It has re-shaped how our company operates and it is the backbone of all that we do in our AV division. Support is fantastic and the high point of our experience.

Pros

The simplicity of uploading our price lists and creating detailed proposals quickly has changed the speed that we can generate proposals.

Cons

Price is prohibitive for us to roll out access to all of our field techs and staff outside of the AV division to effectively track labor hours, sales and inventory. Quickbooks integration is very lackluster.

Alternatives considered

[D-Tools System Integrator (SI)](https://www.capterra.com/p/152733/System-Integrator-SI-2016/)

[XTEN-AV](https://www.capterra.com/p/10008832/XTEN-AV/)

[D-Tools Cloud](https://www.capterra.com/p/10011460/D-Tools-Cloud/)

Reasons for choosing Jetbuilt

Previous experience and ease of rollout and startup costs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Thomas B.

Sr. Project Manager

Design

### "Overall Positive But Room For Improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

June 20, 2025

Overall the experience has been positive and Jetbuilt is a much better solution then what our team was previously using. There are improvements that could be made and the learning curve to learn all the nuances of the system have been a challenge. Tracking equipment has been much easier through projects.

Pros

Currently my most liked tool from Jetbuilt is the asset inside the project. It is a TED that allows full equipment documentation along with device details. This is truly beneficial to our integration and FE teams.

Cons

The least liked aspect of Jetbuilt is the lack of consistency. There are some pages that can be exported, but other pages that cannot. There is no real way to capture and note what equipment has been invoicing on a per monthly basis.

Switched from

[ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

\*\*Not the above product, I couldn't choose that our team custom wrote a program to manage quotes, equipment and sales.\*\* We were using a custom-built solution. The searching and organization were not ideal and RMA or servicing products was nearly impossible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NR

Nate R.

Project Manager

Construction

### "Jetbuilt has significantly streamlined our operations and improved project efficiency."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 19, 2025

Pros

Jetbuilt offers a streamlined platform for AV system design and quoting, saving significant time on proposal generation. Its cloud-based collaboration tools make it easy for teams to work together in real time, improving communication and project accuracy.

Cons

The learning curve can be steep for new users, especially those unfamiliar with AV-specific workflows or software tools. Customization options for reports and templates can feel limited compared to more open-ended platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Billy H.

Senior

Architecture & Planning

### "keeps getting better"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 19, 2025

god, the help feature is very strong, but editing items a bit cumbersome. its constantly growing and getting better tho.

Pros

easy to get an equipment list stood up, once you add all the items you need. finding your projects is easy

Cons

Wish there were a few more features. Batch Item adds would be nice, if im adding 30 little pieces from a company it would be nice to only have to do the add, enter manufacturer, set the systems......and so on once. then add a list of part numbers and descriptions. Would like to be able to add custom fields

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DJ

Diocko J.

AV Client Solutions

Information Technology and Services

### "Amazing tool for our startup!"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

June 19, 2025

Overall, the experience is great. Very helpful to maintain project estimates, quotes, and proposals.

Pros

We love the ease of use of the UI and the connection between vendors for accurate price points. Also, it's amazing for when new members join our team. Very easy to train on. Lastly, love the ability to generate a proposal with a cover photo and all the necessary information needed to present our company and what we are providing.

Cons

No live integration to see how much spent in a project (actuals) as it gots under contract. For example, if we budgeted $500 for travel to a client there is currently no way of seeing that transaction live in the platform or through an integration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Ryan M.

Pro avl design and sales engineer

Design

### "One year in jetbuilt "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 17, 2025

Pros

I like how fast it is to design a project. With all of our vendors being in the database it allows me to find what I need faster.

Cons

It doesn’t auto save my scope as I am writing. I have had it delete many times due to my jumping off the page or having to check the bom.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CT

Christian T.

CEO

Government Relations

### "Here is a title"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 16, 2025

Overall, it is a very good experience. There are aspects that can be improved but overall good. I am using the XTENAV platform as well and I would like to consolidate everything to Jetbuilt.

Pros

Very professional reporting. The inventory list are updated regularly. Very organized and easy to use.

Cons

I wish it was a little more customizable regarding the project proposals. Too expensive to add on all the features for every user. I would also like if Jetbuilt added features like Xdraw from the XTENAV platform.

Alternatives considered

[D-Tools System Integrator (SI)](https://www.capterra.com/p/152733/System-Integrator-SI-2016/)

[XTEN-AV](https://www.capterra.com/p/10008832/XTEN-AV/)

Reasons for choosing Jetbuilt

The ease at which I can create a professional proposal and then manage the opportunity

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RJ

Russell J.

Project Coordinator

Computer Networking

### "Very Ease Tool, With lots of customization "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 16, 2025

The integration has streamlined repetitive processes, leading to enhanced productivity. The flexibility to customize workflows has been particularly beneficial.

Pros

The ease of use is not overly complicated, and straightforward. The options are unlimited. I have not run into any roadblocks at this time.

Cons

At this stage, we have not encountered any significant drawbacks. Our team, in collaboration with Jetbuilt, has successfully tailored to meet our daily operational needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Seth S.

CTO

Information Technology and Services

### "Great software if you design business workflows around this software!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 16, 2025

Overall the experience was a good one. Jetbuilt definitely delivered on quite a few fronts - most of which was the visuals delivered to the end clients.

Pros

Jetbuilt had features that allowed a quick turnaround of a quote that had a professional look to it with little ongoing effort to maintain the professional look.

Cons

We had issues where because we had used Jetbuilt for an extended period of time, and it had undergone many software revisions, that layouts we had used became invalid, pricing got stale (especially when the automatic price changes weren't as automatic), and even when we had submitted update price sheets, the numbers weren't always right - which did occasionally produce some awkward conversations with customers when a quote we sent out, we had to revise upwards because it was quite old pricing. Also, that there wasn't an easy way to purge the database back to "default" due to items being utilized in old quotes made it so that if someone created a custom item that later was replaced by a Jetbuilt item, there wasn't an easy way to ensure people didn't continue to utilize the custom items in the future (which pricing never changed on unless manually updated). Also, the QBO plugin was unhelpful as it did not bring over/sync dealer costs and so POs sent through QBO would never populate without significant manual work to put in the pricing (so automatic pricing didn't help with this - and with the tracking in QBO from estimate, to POs, to Invoices, to invoicing clients, utilizing the built-in POs from Jetbuilt removed the workflow for the rest of the business, creating similar work on the backend if we had simply designed and sent quotes from QBO).

Alternatives considered

[mai Contractor Portal](https://www.capterra.com/p/191465/mai-Contractor-Portal/)

Reasons for choosing Jetbuilt

Portal.io while it can also do the quoting, has some implementation issues as similar cost. Their cost does top out faster, and if they overcame some of the implementation issue would be a better sell - but it's been a few years since we last checked them out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Keith T.

VP

Religious Institutions

### "Quote Quickly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2025

It's been fantastic, a huge time saver for our small AV company. We do design, build, install, so every minute we can save is huge!

Pros

Ease of creating quotes quickly, and alerts if price changes have happened. Also being able to see when a quote has been viewed.

Cons

No integration with blueprints. I would love to see some sort of overall way to integrate between prints and Jetbuilt.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mike M.

Senior Sales Engineer

Telecommunications

### "Great software for AV Integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 16, 2025

My overall experience with the Jetbult software platform and the team has been very positive. I find it a very useful tool.

Pros

The software is very flexible and provides very intuitive navigation. The team is very responsive and helpful. Generates a great looking proposal.

Cons

Waiting on suggested feature updates to software. That is all I say that I found to like least about the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NN

Nick N.

Sr Project Manager

Information Technology and Services

### "Great for smaller integrators!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 16, 2025

Overall, Jetbuilt is a key part of our SOP and is used for every project. We enjoy the product and how it eliminates some data entry on our end.

Pros

I like the link to our vendors, pricing, information. Enjoy the layout and build how it pertains to AV (unlike other softwares)

Cons

Would like more customization. See below for a few items: - Filter by Stage to be set a as view so we dont need to start over every time. - Add columns under Asset tab - Integration with Monday.com

Switched from

[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)

Was not involved in the decision, think we wanted something designed for AV industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BJ

Brian J.

Systems Designer

Design

### "Great Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 16, 2025

Pros

I enjoy being able to access it anywhere as well as how easy it is to put proposals together and create reports

Cons

Not being able to resize columns as well as not being able to easily purge database with duplicate items

Switched from

[BidMagic Proposal Software](https://www.capterra.com/p/92076/BidMagic-Proposal-Software/)

It was not user friendly and it was slow and glitchy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BN

Bob N.

Consultant

Broadcast Media

### "Long term user - really like this product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2025

After several years of use I find the tool indispensable to our workflow. Every one of our proposals and proposal editors use this tool.

Pros

I really like the Ease of use. One of the key features is the way Jetbuilt manages our vendor price sheets.

Cons

1) When deleting a system or room from a project the system defaults back to "All Rooms" and "All Systems" and if the project is large this can be very slow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Chance S.

Av solutions manager

Information Technology and Services

### "JetBuilt Rulez"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2025

Overall experience is excellent. I recommend to anyone who is using other systems. Support is amazing.

Pros

The flexibility and ease of use are by far the best in the AV world as far as I am concerned. The support team is also fantastic and responsive to feedback.

Cons

It can get very slow and laggy, especially on larger projects. It also seems like the system gets slower during "peak" times of the day. I would love to see improvement in that area, would make a strong case for pulling more processes into Jetbuilt. Right now it makes us cautious.

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

Dtools was very hard to customize, especially in terms of proposal generation and flexibility when editing different requirements of proposals.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

Jeff E.

AV Estimator

Construction

### "Jetbuilt is the best proposal sofware I've ever used."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2025

I've been in the electronic systems integration buisiness for over fourty years. I've tried several different software packages. I've used a few with good sucess, but most have had flaws that require work arounds. Several of these packages have promised a product database with pricing, but none have delivered until I tried Jetbuilt. Other packages are so conveluted and complex, they fail to provide a fast way to produce quotes. Jetbuilt has stayed focused and nimble.

Pros

Jetbuilt is the easiest proposal software I've ever used. It does what you expect it to do and in the way you expect it to. The people at Jetbuilt have done a great job in providing a pracital and simple tool to produce quotes.

Cons

The cost is a little high and has provented more people in my company adopting it. I've always found the project address fields frustrating. We often work as a subcontractor for a GC or EC. If I put the prposal in their name, it fills in their address. I'd like to have fields for the project address that are used to look up the tax rate.

Switched from

[BidMagic Proposal Software](https://www.capterra.com/p/92076/BidMagic-Proposal-Software/)

When I started at this company 6 years ago, I needed to hit the ground running. They primarily use Excel here for Fire, Access, Security, Camera quotes. I find these generally have a much more limited product set to pull from. My quote are primarily AV and often specified so I have to be able to quote any manufacturer and any model. Jetbuilt was the best solution I could find.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Erin L.

Accounting and Procurement Manager

Construction

### "Jetbuilt Satisfaction"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 22, 2025

I'd have to say, my overall experience with Jetbuilt is amazing. I love the database and how it functions and that everything can live in the database from start to finish. I like that you are able to copy a project and rename it when you are selling the same system to another client. This is quite helpful in saving time for our Sales Engineers. The system is robust but not too over the top in what it offers.

Pros

I love how you can keep up with a project from start to finish and see where the money moves, whether it is in a good or bad way. I like being able to inform my PM that all items are received and he can look in the system to see exactly where items are located in our warehouse and then plan tasks around the items.

Cons

What I don't like about JetBuilt would have to be how slow the system is with larger projects. Also, when you merge a Change Order into the main project, it doesn't remove the main items, just shows a negative item for what is being removed. This causes issues when exporting the estimate to Quickbooks as it shows negative items that we are charging them for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Leslie G.

Operations Manager

Construction

### "Jetbuilt it Just Works for Hereworks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2025

"I've had a great experience using Jetbuilt. It's intuitive, fast, and has significantly streamlined our quoting and proposal process. The ability to collaborate across teams in real time and maintain consistency in pricing and design has been a game-changer. The support team is responsive and helpful, and the platform continues to evolve with features that reflect real industry needs. Highly recommended for AV integrators looking to simplify and professionalize their workflow."

Pros

Jetbuilt makes quoting fast and user-friendly. You can build detailed, professional proposals in minutes—not hours, customised Libraries, Vendor Pricing Integration and the ability to create library Items in a couple of clicks, I use Jetbuilt on an hourly basis every day. Its very intuiative to use and I especially like the cost analysis features

Cons

Some fetaures are not yet available and I'v added my voice to the list from time to time during support chats

Alternatives considered

[D-Tools System Integrator (SI)](https://www.capterra.com/p/152733/System-Integrator-SI-2016/)

Reasons for choosing Jetbuilt

D-Tools did not meet our ISO27001 conditions for information security

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HC

Haley C.

AV Director

Telecommunications

### "THE AV Project / Estimating Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2022

10/10 Great product with great customer support.

Pros

This is hands down the most useful and fluid AV software on the market. I've used iPoint, d-tools, portal, Acumatica, and custom software. Nothing compares. They are constantly adding new features and the team takes feedback and feature requests via their web support team.

Cons

We don't utilize the Installation management features since they were not as intuitive for our field team members as we hoped.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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