# Sellbrite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sellbrite the right Inventory Management solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/149384/Sellbrite/reviews --- Sellbrite 4.6 (77) [View alternatives](https://www.capterra.com/p/149384/Sellbrite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Reviews of Sellbrite Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews Santiago M OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “For very little money you can manage all of your market place listings in one place with ease. If you want to, you can take time and learn to use templates and other features.“ September 10, 2021 CS Christine S OwnerApparel & Fashion, 2 - 10 employeesUsed the software for: More than 2 years. “I left because I was promised more channels which was true but it didnt work as expected so I am back“ July 5, 2024 KB Ki B OwnerRetail, 2 - 10 employeesUsed the software for: 1-2 years. “It still has a few bugs from time to time, but the support team always goes through it with me and I end up with resolution I expected every time.“ November 24, 2021 Santiago M OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “The fact that customer service is never live, you always have to wait at least an hour for an answer.“ September 10, 2021 CP Cuong P CEOApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “Easy to use, unlimited cross-platform account linking, no extra cost.“ May 21, 2021 JK Julia K CEOConsumer Goods, 2 - 10 employeesUsed the software for: I used a free trial. “Had I known that you can't use the software to do batch shipping labels, I would not have sunk this much time into getting it set up.“ January 27, 2021 JK Julia K CEOConsumer Goods, 2 - 10 employeesUsed the software for: I used a free trial. “Adding a new marketplace and importing listings is easy.“ January 27, 2021 ## Showing most helpful reviews Showing 1-25 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeremiah L. eCommerce Manager Marketing and Advertising Used the software for: 1-2 years ### "Multi-Faceted Marketplace Dynamo" July 11, 2025 5.0 Overall it is a solid platform for integrating multiple marketplaces into easy to use interface, can't ask for too much more than that. Pros The UI is extremely intuitive, item updates are instantaneous and the customer service is spot on, what's not to like? Cons The ability to copy items over from site to site would at times yield some errors which caused intervention from CS for them to go live. Review Source CS Christine S. Owner Apparel & Fashion Used the software for: 2+ years ### "GREAT! and SIMPLE" July 5, 2024 4.0 I left because I was promised more channels which was true but it didnt work as expected so I am back Pros Love how easy it is is to set up and use - Many great channels Cons Wish they would add some channels like Poshmark and Mercari Alternatives considered [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Reason for choosing Sellbrite more channels ease of searches and order management Switched from [Auctiva](https://www.capterra.com/p/210833/Auctiva/) more channels ease of searches and order management Review Source JK Julia K. CEO Consumer Goods Used the software for: I used a free trial ### "Doesn't help with order management" January 27, 2021 3.0 They have a chat feature for customer service. The customer service reps are kind and helpful. However, it took almost a month to get the system fully set up because every time I had an issue I would have to wait 24 hours or more to get a response from customer service. I found their tutorials lacking. Pros The software offers integrations with most of the marketplaces available. Adding a new marketplace and importing listings is easy. Cons When I signed up for this software, I was under the impression that they offered order management. However after spending weeks of setting up the system, I was disappointed to find that the software does not allow purchases of batch shipping labels. To purchase and print shipping labels, you have to go into each order and print one by one. Their customer service rep recommended adding a shipping service like shippingeasy or shipstation to manage orders. Had I known that you can't use the software to do batch shipping labels, I would not have sunk this much time into getting it set up. Reason for choosing Sellbrite Sellbrite seemed to be the most reasonably priced software for inventory and order management out there that also offered all of my channels, but because it does not offer effective order management, it actually is a very expensive software just to update inventory across channels. Review Source Jorden L. Machinery Used the software for: ### "The Koala and I: A Great Adventure with Sellbrite" March 27, 2015 4.0 First thing noticed - 4 out 5 stars. That 5th star will be there shortly as these guys have a fantastic team and a fantastic product. The app is intelligently designed with a great interface so if you like great interfaces and the other channel managers don't cut it, look no further. There are a few features that I do need that have sort of stunted my ability to keep up with the listing creation process for eBay, but Sellbrite is trying to expand into other channels and keeping those moving as well because after all... even though eBay is a big one, their are other channels like Amazon, Etsy, Rakuten, Sears and etc. It obviously takes a lot of work, especially with growing there company. Anyway, the app is awesome and that missing 5th star has NOTHING to do with a lack of customer service, quality of the app, even ease of use for that matter. Just a few more functionality additions/changes for the eBay listing process and I will award that 5th star. They are speedy CRM guys and keep you in the loop which is great. One thing I will add is that their price adjustment was a stellar move. We moved in with this app because it allowed us to import new templates and info from our webstore and ebay channels and now you can even mass apply presets, and this made the transition a lot easier. Still, with a few of the eBay functions missing (duplicating product and easier application of changes to listings), we were not going to stay long at the higher rate we were paying as a monthly fee. We are much happier at the new prices and are hungry for more developments for eBay. Thank you Sellbrite, I would recommend this app to any store online on eBay or considering eBay. -Jorden Pros User interface Customer Service Intelligent team Opportunities and developments always around the corner with these guys Cons \-eBay product duplication (coming soon) -Bulk editing from channel screen would make me use Sellbrite a lot more. I use eBay because it is faster but I am finding some things aren't updating in Sellbrite so I am having to fix a lot of those things at a snails paced as I wasn't aware of this (bad habits of mine). Review Source Response from Sellbrite March 30, 2015 Thanks for your review, Jorden. We hope to have the features you want very soon, and we appreciate your great feedback of our team, support, and solution. Thanks for using Sellbrite! :) leonard B. Used the software for: ### "Customer Service At Its Best!" January 9, 2017 5.0 After trying two other marketplace integration companies with no results and all the painful and aggravating learning curves and not to mention zero customer service once you sign up. We decided to try Sellbrite. Well, guess three is a charm, Sellbrite has been a great platform, easy to learn and to use. Their customer service is second to none. Our account setup instructor was absolutely fantastic, she made the transition easy and had the patience to explain the platform and had us up and running within days with no glitches, she's always available for any questions or ideas we may have. The entire Sellbrite team has been great! Pros Customer service ease of use easily available for questions great pricing Review Source Kristen K. Event Specialist Used the software for: ### "Helps me sell with less work and more options" February 9, 2018 5.0 Pros I love how this helps me keep the inventory all my things from site to site they also have webinars that you get acquainted with a software to make it easier to use. The customer service is also quite wonderful I got a call from and they helped me figure out what I wanted to do. Cons I kind of wish there free trial had been longer since to see a real impact my business before the 14 days is over he's going to be near impossible because I am inputting so much manually. Review Source Mandi W. Used the software for: Less than 6 months ### "Overall the best app for my needs." February 25, 2016 4.0 I looked at a bunch of different apps to help with managing my inventory across different selling platforms. I found sellbrite to be the most intuitive and easy to use. I really like the interface. There are also a lot of functions and features that are great, like being able to post of Ebay directly through the site. Some cons too though. Read Below Pros \-Customer service is very attentive and helpful. They always respond quickly. -Able to put up Ebay listings directly via the site. -Interface looks nice. Cons \-Price point is pretty steep. $99 to $179 for the first two tiers. -The ebay listing function is a bit more complicated to use than I would like. You need to go through multiple windows to choose options to complete your listings. I wish it could all be done on one page like directly through Ebay. -Can't add sales outside of integrated platforms (like sales in person). -Can't add purchase orders or fixed costs. -Does not calculate profit despite being able to enter COGs. Review Source Luis C. Director de Finanzas Telecommunications Used the software for: 1-2 years ### "Great app for FBA Management" July 21, 2016 5.0 We have multiple accounts in differents ecommerce websites... amazon, ebay, shopify and the integration delivered by sellbrite is amazing. It works seamlessly and the bulk modifications for listings is a great time saver. Pros great bulk modifications seamlessly integrations fast html app great customer service Cons still looking for them. Review Source Carlos S. Ecommerce Manager Used the software for: ### "good app" March 19, 2018 4.0 Pros this app is very useful if you want to integrate all the information from all your sales channels into one Cons I believe the way the app works is a bit confusing and is not as easy to use as other apps like shipstation or unify. Review Source Taneak W. Project Manager– HR Portfolio and Program Management Retail Used the software for: Less than 6 months ### "Newbie On Board!" April 2, 2016 4.0 I have been using Sellbrite for a little over a month. It has made managing selling on multiple online platforms much easier. No more over selling! I am looking forward to continuous growth of by business. Pros User Friendly Ability to sync from one location I am sure there will be many more as I continue to use. Cons Price a little high for those owners like me who are growing there business No way to duplicate listings so I do not have to retype similar items A few more minor options that I think would be "nice to have" To many windows/screens to submit a listing Review Source MAK Mary Ann K. Owner Retail Used the software for: Less than 6 months ### "Great Multi Channel and Inventory App!" January 26, 2019 5.0 Sellbrite - I've been using Sellbrite for a couple of months now and really like it. It combines inventory management with being able to list on multiple channels from one app. Previously, I was using about 3 different apps for inventory management and listing on the different channels, and was having issues with things not importing correctly, inventory getting off, etc... Sellbrite has been great! Importing everything went extremely smoothly and it all imported correctly. I love the how to videos that walk you through the process so you know you've done it correctly and they schedule a phone visit with you so you can ask any questions you may have. Pros Sellbrite - I've been using Sellbrite for a couple of months now and really like it. It combines inventory management with being able to list on multiple channels from one app. Previously, I was using about 3 different apps for inventory management and listing on the different channels, and was having issues with things not importing correctly, inventory getting off, etc... Sellbrite has been great! Importing everything went extremely smoothly and it all imported correctly. I love the how to videos that walk you through the process so you know you've done it correctly and they schedule a phone visit with you so you can ask any questions you may have. Things I really like: (1) seeing in the products list exactly which items are listed where and if there's any drafts in progress (this actually helped me find about 30 items that weren't listed on all the channels they should be), (2) the little photos in the product list zoom out when you hover over them, (3) listing on multiple channels is so much easier and quicker, (4) Templates and Recipes, this feature is so cool and such a time saver. You can make formulas for Titles, descriptions, etc.. so it automatically fills in or makes titles, descriptions, etc... I'm still learning this feature, but wow, what I time saver it is already. (5) great dashboard and easy to navigate menus. I have no trouble finding what I need or answers to questions I have. (6) shipping prices are comparable to other shipping programs. (7) Price. Cons Cons: Not really any. I would like to see future versions have more reports for cost and profit information, but that's just the bookkeeper in me. And in shipping, you can't print multiple labels or invoices in bulk, but I guess they are already working on that for future versions. I really love how this app works. Give it a try, you won't be disappointed. Review Source AM Alberto M. General Manager Apparel & Fashion Used the software for: 6-12 months ### "Great multichannel tool. Perfect Price/Value" March 22, 2019 5.0 It's been a great experience until know because Sellbrite has allowed us to start selling on several different marketplaces in less than 1 - 2 months since we decide to start using it. I totally recommend Sellbrite if you're a small - medium business looking to expand your sales channel presence. Pros Current integration with different sales channel, such as Shopify, Amazon, Walmart, Etsy among other. It make very simple the process of publishing products in new channels. Cons Actually nothing in particular, but must say that some channels do not have an integration 100%, meaning that some updates an product creation should be done within the marketplace account. Review Source EW Erik W. FileMaker Systems Developer Computer Software Used the software for: Less than 6 months ### "Sellbrite API: Good start and great to have; awaiting improvements" April 8, 2019 4.0 Very responsive customer support, clearly paying attention to the community discussions and are understanding of our needs. Thank you again! Pros I'm the database developer, charged with connecting our FileMaker database to Sellbrite. This is made fairly easy via Sellbrite's RESTful API. Cons So far, we've been able to do what we need, but with some limitations and workarounds, which we anticipate seeing reduced as the next API version is released. These include more bulk Get/Put abilities; consistency with fields in the API versus the UI (oh, and making the U.I. capable of searching for some fields we had hoped to populate in the API but aren't so useful if they can't be searched online). API documentation understandable, needs fleshing out to clarify and reduce confusion or questions I'm seeing in the community discussions. Review Source zS zikria S. CEO Retail Used the software for: 6-12 months ### "Easy to Use and Better then any other I have tried" April 17, 2019 5.0 Pros In almost a year I never had to contact customer service, not once, because it was that easy to use and simple and did all the things it was supposed to. Cons If I have to choose one bad thing it has to be there integration with Amazon is not good. It can be improved. Review Source RK Randeep K. Digital HR manager Mining & Metals Used the software for: Less than 6 months ### "A good inventory management application for online retail stores." August 15, 2018 4.0 Pros The interface is user-friendly and very much intuitive. It enables online retail stores to get their products listed and sold across the various channels and track and manage orders. It supports and syncs with multiple channels including Amazon, eBay, Shopify, Rakuten. You just need to glance at the dashboard to get details about the levels of availability and stock on hand, updates all the changes in real time. The integration with ShipStation enables to get a grip over the shipping process. They provide a lot of custom-made listing templates so that, you don’t have to spend much time while transferring listings between multiple sites. Ensures quick customer service. Cons Reporting features need improvement. The absence of integration with QuickBooks. The copy product feature is absent. Trial period could be made longer than fourteen days. It is very difficult to use the eBay listing function. Review Source JB Justin B. Internet Used the software for: ### "Wicked Toolset With A Intuitive Interface" April 1, 2015 5.0 I recommend this tool to all of my friends and podcast listeners because its intuitive and powerful yet has finesse when handling your data. In addition the support team is one of the best for getting back to you with good information when you need it most. Looking forward to the future updates on other marketplace channels too. Pros \- Nice user interface - Good support - Can hold my 70k products with out choking - Controlling data and inventory is easy - Syncs with other marketplaces quickly - Has custom settings for controlling inventory percentages Cons \- waiting to expand on smaller channels which don't matter as much right now - won't give me winning lottery numbers Review Source RL Robert L. CEO Used the software for: ### "Oustanding customer service and very intutive product" May 17, 2016 5.0 From the beginning the SellBrite team has been outstanding. We are a manufacturer of over 3000 products that can be customized during the sale by the customer. Sellbrite did not support this functionality at first, after talking to them and working with them they and we are onboard now. Being an ex-programmer myself I understand that things can not be accomplished overnight, but their team has been doing an outstanding job. The product is easy to use and very intuitive. Tons of functionality, support team is very quick to respond to any questions and concerns are addressed very quickly. We looked for over a year for a system that could address all the issue's we have with our needs, from a central listing manager, to importing listings via text file or API's to invoicing and shipping functionality the product is well put together. We look forward to a long relationship with Sellbrite Review Source SD Squirt D. Used the software for: Less than 6 months ### "Best Multi Channel out there!" July 15, 2016 5.0 These guys know what they are doing. Support is awesome and so much easier to learn than other channels! I have tried a few others and gave up. Tried solids commerce and support was aweful. Even before free trial was over. Pros This system has a very easy learning curve. Cons There is no cons as of yet :) Review Source JK J K. CEO Used the software for: ### "Answer to a lot of prayers" March 22, 2016 5.0 Sellbrite is giving us a very large leap forward to staying on top of what comes in and what goes out. I run a small family business that deals with over 100,000 orders a year and the multiple spreadsheets, calculators, etc. were slowly bogging us down. Sellbrite creates an all-in-one hub to maintain listings from multiple online marketplaces, keeps track of inventory, and create reports on past sales. Every question we had was answered by their stellar support. Just make sure you are patient with your guru since you can't expect human beings to be on call 24/7 :) Review Source Response from Sellbrite March 23, 2016 Thank you Jacob! I'm glad to hear you've been treated well by our Success Team. We look forward to helping you grow your orders over the coming years. :) Brian, CEO MW Maria W. Owner Used the software for: ### "Wonderful App and wonderful customer service" March 11, 2016 5.0 I truly enjoy this app. It is super easy to use and easy to integrate with all my stores. I can keep track of all my products in one place and it makes listing on all my channels a breeze. The customer service is wonderful. Each time I had a question I received an answer immediately. The support people are friendly and they go above and beyond answering my questions to ensure I have all that I need to make my business successful. Is is like having a knowledgeable partner hold my hand while I learn the path of e-commerce. Highly recommend it. Review Source Response from Sellbrite March 11, 2016 Thank you Maria! I'm truly glad to hear that our Success Team has taken great care of you. They are the backbone of our company! :) Brian, CEO TH Terry H. Owner Used the software for: ### "Essential Tools for Multi Channel Ecommerce Sales" February 27, 2016 5.0 I've been a Sellbrite customer since early 2014. Sellbrite has been an essential tool for me as a Multi-Channel Sales Consultant as well as my clients. It's an easy to understand and navigate multi sales channels platform and the customer service is hands down the best in the industry. Mike and Brian have a great understanding of their customers and their needs. They listen! They care! They innovate! Review Source Response from Sellbrite February 28, 2016 Wow, Terry! That's quite the review. I'm glad we've been able to make this work for you. Continue to let us know where we can improve so we can always earn a perfect 5-star review from you. Brian, CEO LB Leslie B. owner Used the software for: ### "Great software, makes having 4 stores easy!" March 6, 2016 5.0 Great inventory syncing software! I haven\`t oversold or double-sold an item on 2 sites simultaneously since beginning with Sellbrite about 16 months ago. Used to happen all the time, before I\`d have a chance to manually update inventory. This program takes care of a lot of extra work! Review Source Response from Sellbrite March 11, 2016 Leslie, thank you for the kind words. We're thrilled for you to be such a happy, long-time customer of Sellbrite! Brian, CEO nI noriko I. Owner Used the software for: ### "Very easy to use and great customer service" March 25, 2016 5.0 I think it is overall a great solution! I wish they have a separate log for employees with no access tot he sale. Since it shows the total sales, I can not let my employee to deal with inventory. Review Source KB Ki B. Owner Retail Used the software for: 1-2 years ### "I left but have returned" November 24, 2021 5.0 Pros I stared Sellbrite about 2 years ago. It was amazing but pricey. After my promotion deal ran up I just couldn't afford what they were wanting. So I left, used a few other platforms and I kept finding my self comparing them to Sellbrite, which was not very fair because they weren't in the same league as Sellbrite but because of the cost I decided to put up with the others. Until I saw Sellbrite's pricing had gotten much better. I recently started using it again as the pricing was more favorable to me and wow what a difference it is. I don't think I will abandon it again. It's just too good. Customer support has been awesome. It still has a few bugs from time to time, but the support team always goes through it with me and I end up with resolution I expected every time. Cons Price was the only downside but that is no longer the case! Review Source VR Verified Reviewer Owner Retail Used the software for: 2+ years ### "It does what it needs to at a great price" September 10, 2021 5.0 It has been great. They have managed to solved any issued I had, the implementation was complicated but well guided, and it does not require much maintenance. Pros This is not the most sophisticated software but it is very simple to use, their customer service is very detailed although never live. For very little money you can manage all of your market place listings in one place with ease. If you want to, you can take time and learn to use templates and other features. Cons The fact that customer service is never live, you always have to wait at least an hour for an answer. Reason for choosing Sellbrite Price and ease to use, plus customer service. Review Source Similar Products Featured